rooms were clean, they provided extra accessories which was very nice and allowed me an hour early check

i did call the hotel to request early check in and they were very accomodating, getting back to me very quickly and allowing us to

well equipped kitchen

i had emailed earlier in the week to see if an early check in was possible

the management was super accommodating with an early check in and offered a late check out if needed

the management was super accommodating with an early check in and offered a late check out if needed

room was very clean and loved that it had a little kitchen

nice communal sitting area outside with pool

the kitchen area/ room was dated but functional

a microwave would have been a great addition to the kitchenette

my only suggestion would be to install a small shelf in the kitchen areas, to put the cutlery container

great coffee to start the day -the kitchenette in the room was super helpful, and well stocked and

it was a bit noisy - loud people in the hallway and kids next door were rather loud.

nice to have a small kitchenette

room was air conditioning witch was nice and the complimentary breakfast was a plus

the outdoor pool and hot tub were in good working order, and the gym was well equipped

its disappointing for me and the kids we were looking forward to swim but it was pretty cold

room with a good size kitchenette

cozy garden, nice, clean and good for kids

beautiful garden in the middle of hotel. clean room. friendly staff. loved the pool and hot tub.

complaining about having to book the pool (due to covid) and the only time available was past her kids bedtime

the king size bed and and the kitchen facility

wifi connection was fairly poor but it didn t effect my overall satisfaction with the

nicely decorated. very clean. coffee, microwave, fridge, wifi.

the thermostat on the door, just as they had left, kindly and efficiently, the information about wifi

a few bugs in the room, spiders and such. parking was packed. wifi was so-so.

wifi didn't really work.

didn’t think we’d use the kitchen but we ended up doing so and it was awesome

bed, lots of plug ins and usb ports available, great little kitchen and drawers deep enough to drop in a duffle bag

clean, safe, well appointed room , bathroom, and laundry facility

while we did not require the kitchen facilities, we were impressed with what was available in the our room along with fully

it was incredibly convenient while visiting our kids who are university students

was not aware of free wifi. everything else was great

wifi was really good

machine which was replenished with starbucks coffee daily & our teenagers loved the super fast wifi

wifi was iffy

bed is very comfortable, the kitchen is sufficient, bathroom is okay

wifi is good

open kitchen in house

the well equipped kitchen with the spacious dining nook are a nice bonus

nice equipped kitchen

free use of kitchen as long as you clean up after yourself

there is one bedroom, one full shower, a living room, new kitchen and dining table, tv, wifi etc

excellent in presentation, cleanliness, spaciousness, comfort and amenity, on-site parking, wifi etc but the booked facilities were not provided as advertised

the kitchen was full, with a fridge/freezer, stove, dishwasher, microwave, toaster, coffee maker,

safe& easy parking on the property too

exclusively to get around town, so we have no experience with other types of transportation or parking

wifi server was weak, we couldn't get wifi on the 8th floor, had to go down to the lobby to check

the wifi worked well

wifi not working

free wifi was patchy.

wifi was spotty and it was hard to use

good laundry

possibility to do laundry

they have a coin laundry out the back too

a few more utensils in the kitchen would be great

it has a coin op laundry on site which was handy

staff is incredible - always happy to help, wonderful with kids, patient and kind

was concerned about the condition of the kitchen, but then saw the menu and it was basically identical to the pub menu so assuming they

my kids loved playing by the beach before we end our day

place to stay, clean rooms, new gym equipment, clean laundry facilities, lovely very helpful staff, easy location great access to

they were very generous with early check in and check out. great position

location; proximity to second beach pool was great for kids.

00 per day for wifi - the comp'ed it

free wifi

wifi not free - but we used our own data anyway.

charges for wifi, parking seemed like a lot, and breakfast seemed a little over the top price wise

ich we could use in the restaurant) and free wifi in our room

laundry for guests. jug/kettle supplied.

guest laundry in basement

laundromat machines were half working but managed to get the laundry done with the ones that were working

helpful receptionist, asma, allowed us early check in

they granted us an early check in, and allowed a late check out

friendly staff, quiet, early check in time, and close to st. paul’s hospital.

friendly staff who helped us to get an early check in after a long

noisy guests. the room upstairs had noisy kids that were running around hallways all night!

early check in late check

place, we did a leisure walk to stanley park, wharf and canada place from there with our young kids

stable wifi, onsite fitness room and restaurant downstairs

the wifi would cut in and out sometimes.

wifi was hit or miss

wifi could have been faster or better. new cost of paint needed in parkade hallways to elevator

wifi unacceptable. minimal speed wifi even after change of rooms.

of your gym equipment is in working order, couldn’t run on the treadmill as someone else was using one

very central (but still not walkable if you plan to visit a few spots all in one day and/or have kids)

only negative was that there was no guest laundry, but i had not checked this out before booking, so my fault

pool, steam room, jacuzzi and gym to ourselves almost every day - all clean and well kept

room wasn't the most soundproof we have seen, we could hear kids running in the halls, and the neighbours opening and closing blinds, and

wifi was horrible, it disconnected every 20 minutes.

wifi really wasn't up to current standards.

guest wifi network did not function. otherwise nothing

wifi was intermittent but i didn t mention it as we weren t in the room much

wifi kept disconnecting and i would have to reconnect

coin operated laundry and well supplied

we literally had a small apartment…bed/bath, kitchen, dining, living room

laundry app not user friendly so had to purchase a $10 card to the put money on

kitchen, grocery store across the street, friendly and helpful staff, fitness room, large laundry

however, it was disappointing that the card for laundry cost $10 and then another minimum $10 payment to be able to top it up and use it on the

even basic browsing) we were charged for a

large clean room with a desk and great wifi

was uncomfortably hot at night - a/c did not work super well sketchy wifi, could not support zoom calls needed for work

the only downside was that i couldn't get the wifi to work.

i was never able to connect to wifi even after 2 attempts with support

wifi was good, pool and gym were great

great bed, very clean great wifi clean bathroom

free wifi

wifi sucked

breakfast was excellent!

friendly and helpful front desk, they accommodated my early check in request, friendly housekeeping

the kids liked the ping pong table

the family room: 2 beds of 140 cm width each is just too small for 4 persons with teenage kids

had phoned prior to request early check in, we were coming from the island and we had a concert that started at 4:30

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be confined

excellent wifi

wifi outside the bedroom was not very good

be paid extra), good wifi

there are good wifi, air conditioner, and tv as well

very large king size bedroom with small kitchenette and sitting area. good wifi.

we had to pay extra to get wifi as supposed to be $5/day

location

parking and wifi is not free and i was charged $45 / night for parking and $4

t fare from restaurants and from the water), clean bedroom, good wifi connection inside the room, great view from our balcony

was cold, no wifi unless you become a member of marriott, no hotel restaurant or bar

figure out the wifi password, didn t have it on anything in the room so we had to use data the whole

free wifi, free unlimited water bottles on request

wifi was too low in reception area

did not mention about internet/wifi charge at the front desk!!

wifi often didn t work. no loungers, just chairs in the pool area.

wifi is very slow.

there is free wifi and the gym and pool area is nice to unwind after the day

wifi speed is slower than expected there is no microwave in the room.

we had real trouble with wifi so we were offered an upgrade straight away.

location, cleanliness, good wifi.

paying for wifi.

the receptionist was also so nice as to give us the wifi password

no free wifi in the room only in the lobby

no free wifi especially in today's society

paid wifi is a joke

penthouse kitchen has great amenities. staff were super friendly and efficient!

into the adjoining whitespot restaurant and bar on our way back to the hotel and was shocked to watch a mouse run from the rear of the

it had a big kitchen (with access to filtered water), hangout area, big balcony, jacuzzi, showers and sauna

close to downtown loved the kitchen option and gym

friendly staff, on site restaurant, parking and laundry and shared kitchen were a bonus for a longer

no wifi on tvs, no deal for restaurant, expensive parking and not included

rooms clean and tidy with good tv and excellent wifi

small fridge in room & wifi were good. having an umbrella in room.

their location but i did not have breakfast with them so i cannot comment on that but wifi is

pool was great for older kids, there is not a real

staff!!! amazing staff. huge bathroom. clean. alliw d very early check in.

got in very late from a flight, about 3 am

could hear the music from the bar next door

i called to front desk in the morning to ask if i can do late check out and he said yes

easy, fairly priced laundry on site

service i've seen in a hotel in ages, from reception to bar to concierge

great room - nice outside pool on 4th floor.

hotel for business, the room was clean, great wi-fi, excellent working area, and a fantastic gym

gym

room had 2 double beds which were a bit small for 2 adults and 2 kids.

wifi worked well

wifi was great

moreover, the wifi disconnects several times

elevator was very slow and the wifi took a while to connect

t a problem, just a little annoying)

the wifi was problematic and parking and breakfast are extra

wifi worked well

the wifi was not worth using.

you get the right room) and very expensive but the wifi service was so bad we were

i couldn't connect to the wifi, and the front desk promptly provided me with an alternative that helped me to be online again

strong wifi just like at home

good wifi

the wifi was with very poor quality and was disconnecting constantly

central location, really nice suite and comfortable beds, chromecast and fast wifi

the room was very comfortable, the wifi was great, free bicycles were appreciated, and the staff were very helpful

funky room design, great location, bar downstairs very nice. loved the free drink voucher

the location is very convenient, close to restaurants, shopping, bars, concert venues etc

how close it was and had a bar near by

all of the drains drained without pooling

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

the fourth floor the wifi was very problematic - i had to phone and talk to the internet expert myself and he rebooted

wifi speed was very fast ~7mb/s

droid) and kept disconnecting

quality wifi, comfortable and silent room with modern coffee machine, fridge and lots of space

older premise, could use some updates. wifi service was sporadic.

in-room wifi was incredibly slow until i called up and inquired about it

charging for wifi is ridiculous

the wifi is not paid, it's free

bed is comfy, wifi

the wifi did not work very well in the room i was in.

wifi was also excellent

stuffs and service are wonderful, room service is good too

clean, tidy, comfortable good service - excellent cocktails and food in roof top bar restaurant

lacking food options through room service in the evening

we didn t eat breakfast but use the sky bar for drinks - great vibe and we used the restaurant at street level for drinks and dinner twice

great little wine bar for meeting up with our local friends before a night out

didn’t sleep second night due to bar patrons outside/downstairs

a long fligbt there was a sport bar to relax and grab a bite to eat

site restaurant, sports bar and cold beer and wine store

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

it was he perfect stay - including early check in and late check out

needed another towel bar in gorgeous bathroom

the hotels in the neighborhood, but it cost me over $4000 (hotel, ferry, and food), to take my kids to vancouver for the weekend from campbell river

love the new ev charger’s for

no grab bar in shower.

wifi excellent

the bed was comfortable. good wifi. good shower.

wifi access was not consistent

spacious room, huge bathroom, blazing fast wifi, great amenities, super friendly staff.

near metro, breakfast included, early check in, friendly and helpful. wifi works.

air con and wifi good

the wifi needibg to relogin in each time ee return to the room caused us to use roaming data while we

the wifi connection was not very good.

free wifi

breakfast included. wifi. staff.

wifi was a bit slow (not suitable for video calls). the mattress/bed was a bit too soft for me. (-)wifi was extremely poor! (+) wifi is good

early check in available restaurant on site

kids had a blast in the pool. rooms were great. staff super friendly

kitchen was great; the staff was excellent; the breakfast was excellent as well

very helpful and friendly staff continental breakfast was amazing and always exactly on time for room service location could not be better for stadium and central

great to have a laundry room too

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

hotel was conveniently located in vancouver and just a short walk to the local restaurants and bars

enjoy their adjacent pub with excellent atmosphere, quality beers, and good bar food-especially liked the ‘fish and chips’

caught up on washing in hotel’s laundry room

wifi was fast

we had a room with an awesome view :) pretty good wifi

poor wifi at the bar/breakfast area commun area is a bit small

wifi wasnt very good

poor wifi

bed comfortable, elevators good, wifi good, shower good, tv good - lots of usb charging ports.

wifi was not the best and parking rates were way too high.

wifi, clean spacious rooms, daily free water, comfy bed

wifi was very fast and reliable

we were happy to get the suite room with wifi

wifi was good

fast wifi

as this was a business trip for me i cannot over emphasize the great and very fast complimentary wifi

wifi worked well

fast complementary wifi throughout the hotel

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

the kitchen was well stocked

rooms are spacious and amazing with a kitchen and many utensils

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

kids enjoyed the scooters available to them as well

nice clean big room and flexibility for an early check in

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not checked

same day laundry excellent

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

the pool was a big hit with the kids

good cost performance. location, okay. early check in after a long flight was super.

also smile thia wellness spa across the street from the hotel was insanely fabulous

we loved that complimentary laundry room

the laundry facilities are an excellent addition too

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

size of the beds, the gym and pool area

location is super for downtown vancouver, the price was fair and the breakfast was good

no pool

there wasn t anything missing, from wine glasses, to a curling iron, to bathrobes, great wifi, super comfy bedding and pillows

wifi connection is great, i didn't experience any level of disruption

the wifi connection is not stable.

wifi was terrible

clean and pleasant and large room with fast wifi

clean and well maintained free day pass to offsite gym

had dishes, silverware and pots to use in their kitchen

loved having access to kitchen

kitchen and laundry machines

the staff. the use of the downtown gym. perfect for lone lady traveller

wifi is slow but all good

restaurant on the 2nd floor and a bar on the ground floor value for money 9/10: great location wifi 9/10 :

wifi is on and off at night

just the wifi

no vending machines for snacks and the wifi wasn t the best

of parking and having to pay for wifi

no free wifi also wanted a. bath not shower.

for wifi when it is a luxurious room you re staying in with all necessary amenities seems like a

wifi facility is not strong enough & your receptionist input my last name wrongly

the wifi was complimentary for all guest

wifi broke for a whole day

soemtiimes, it's not woking well for wifi.

wifi was unreliable and tv was not updated so apps like netflix wouldn t open

wifi ketp cutting in and out

the wifi didn t work well in the gym.

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

location, size, kitchen

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

we were able to freely use kitchen area

parking was great and felt safe

i rented a car which was the best thing i did and parking was not a problem at all

wifi would not connect, nuisance

intermittent paid wifi - used by cell plan most of the time.

wifi should be free

additional charge for wifi access

no free wifi.

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

the restaurant and bar weren't open.

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

basic, and having the restaurant and bar closed due to staff shortage, the stay was quite nice and all the members of staff we met were

tiki bar was closed

upgraded our room, free wifi, and gave us a free shuttle to the airport in the morning

an extra wool blanket more bottled water wifi was very slow. i gave up on it.

was great, close to the airport, with a free airport shuttle and wifi

the wifi is the worst wifi i have ever used.

wifi is strong

good wifi, clear instructions with its own online portal

the tv kept loosing wifi signal so i had to keep logging it back in but not a big issue.

nice room, bathroom & wifi

touches of free coffee and a couple of snacks, the clean facilities, the readily available street parking, the location, and the open shared space

process - beautiful decor and comfortable rooms - clean and well-stocked kitchen - free street parking - good location but would recommend having a car - i had to drive

kids enjoyed the pool after long flight

very clean and modern. great location right next to airport and free shuttle.

shuttle provided every 20 minutes

the robes are the fluffiest i’ve ever put on, they have chrome cast on the television and the gym has a killer view

as it was very close to the airport, perfect for a one night stopover; it had a free airport shuttle that had a specific schedule and the beds were the absolute comfiest

great last minute deal, access to the sauna and gym beautiful view of the mountain to wake up to

it was clean and loves the self laundry on site

comp breakfast, early check in and late check out

great place to stay with kids. free breakfast and shuttle to canada place

the price includes a delicious breakfast

wifi was awful speed test at 2mbps.

the wifi was very slow

our only complaint is how slow the wifi is

wifi signal is so bad

the support of matress is very weak and the wifi is too slow.

wifi was sufficient for work zoom calls

friendly staff first of all. wifi was good. your typical westin in a good way!

big comfortable room, free wifi

have to be part of the rewards system to get onto the wifi

property still provides room service although the food comes in boxes not on trays with domes

the pool, hot tub and gym facilities are awesome and have a great view of the city

pool and hotel - unique design aesthetic but well built

liked the fun colors of the room, the cleanliness, the spa like bathroom, etc

shuttle bus came within 15 minutes

the outdoor swimming pool and hot tub. it was close to the night market. and casino.

proximity to airport train and ferry bus. free breakfast. non-smoking.

check-in (btw, they upgraded our room since i mistakenly booked a small room for 2 adults and 2 kids) are such a breeze

good breakfast. shuttle service prompt.

clean, breakfast has multiple choices, and having a free shuttle to airport is very

didn't like shuttle bus parked in front of lobby entrance.

i like the shuttle from airport to the hotel and all the staff are nice to the client!

shuttle was easy and ran often the breakfast was nice with lots of variety the desk people very very friendly the cleaning girls were

location from the airport, the taxi that you paid for after hours as i arrived after 11pm, the breakfast was delightful and homey with a good selection and the proximity to the sky train for the

near the bridgeport station, free breakfast, free shuttle bus to the airport. good.

the breakfast and the shuttle

wifi connection and friendly staff

good mini fridge and all the amenities i needed along with free wifi for guests

parking is included. free wifi.

free wifi and parking

free parking and wifi is always great as most surrounding hotels charge a fee for both

they were so accommodating when asking for late check out

we also used the gym, a nice mix of equipment

gym is very good and the staff are amazing

kudos to the management for supplying ceramic plates, cups, and metal cutlery at the breakfast service

love the daily breakfast, the gym and the available laundry machines

guest laundry was very convenient

we liked that they were able to accommodate our early check in for a fee

early check in and late check out

the breakfast, good shuttle to airport

staff were lovely and the breakfast was just what we needed before we continued our travels

wifi, is too weak to use.

wifi never connected for 3 days

wifi did not work. shower did not work.

wifi was in then out all night , but that was the only issue

room was next to the elevators, so lots of people noise and the wifi kept dropping

and they gave us a smoking room even we travel with kids

the kids enjoyed the indoor pool very much

the water in the pool is cold, maybe if there's a way to make it a little warmer

ammenities were not available due to pandemic, np pool or gym , breakfast was reduced to a grab and go bag

the kids enjoyed the indoor pool very much

the wifi is weak. i have to use my phone data

room is clean. wifi is good bathroom is good.

checked free wifi and breakfast included before i booked the hotel

wifi is so poor that i can t even talk to family on whatsapp

wifi service in the room and lobby was slow and erratic

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

i liked the self-sufficiency that comes with the kitchenette and private entrance

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going to use

the room was old fashion and has small kitchen area.

several staff working and chatting in the breakfast room and they talked extremely loud without considering the hotel guests were there to

staff, excellent shuttle service and comfortable king size bed

chose this hotel because it offered free shuttle service from the airport and a hot breakfast

nice staff, lovely room, good shuttle to and from airport

toilet was too low and more for kids

have a gym

location, with a complimentary breakfast, 24hrs gym room

close to shops restaurants and the canada line. good late check out policy.

very good hotel, with great restaurants around, and a shuttle to the airport.

early check in

staff was great, the 24 shuttle was very important to have & muchly appreciated!

the breakfast was good and the room was perfect my bed was big and had fresh bed sheets

to the airport and had breakfast and a shuttle 24hrs location was great to walk around and shop or eat

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

the location to the airport shuttle service to the airport clean room and pleasant staff

wifi is reliable

can't believe that in this day and age that you don't have free wifi in the rooms

warmer swimming pool.

free shuttle bus to the airport was great and on time every 30 min

many ground floor rooms have patios and direct access to the courtyard pool and hot tub

it was so convenient and easy to access, on the ground floor, and the spa was lovely

the pool was closed on our second night which was disappointing but out of their control.

pool and jacuzzi

stayed here with young kids, it was amazing, close to airport and all the places around this place, definitely we will

the pool and jacuzzi the gym room