wifi had severe issue , despite reporting to the front desk , issue wasn t resolved.

wifi was extremely spotty.

front desk doesn't answer the phone the free wifi isn't free, it's included

wifi was awful. pool area was disgusting. no towels, dirty. bathroom in pool area was dirty

some of the rooms do not have strong wifi

excellent, i enjoyed the breakfast, the security, the free parking, the cleanliness and the free wifi

ould upgrade to cisco instead)

was no card in room that showed wifi or what floor pool and workout room were on

wifi is terrible because they use cheap low quality system

wifi was not great; did not realize until this survey there was paid wifi which i would have opted

highly recommend to families passing through, as we were able to do laundry there and cook our own food

was that the ability to cook meals is limited, or we could not work out how to be able to use the kitchen more effectively

the kitchen had plenty of extras such as oil and spices

5 more than planned on) we booked four nights and so used the very well equipped kitchen for all of our meals

the location is close to a shopping mall and the room has a full equipped kitchen

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of food to

breakfast option was great: affordable with a nice selection

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

nice and value for money breakfast and dinner at university dinning hall/restaurant.

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

the had a spa that looked appealing

enjoyed the local musician( steve sainas) in the bar and the barmaid natasha made us feel very

staff were very nice and the bar and restaurant were quite good

overall, great place to stay. good nights rest. good breakfast. friendly staff.

breakfast was good

centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

there was quite a bit of food was the free breakfast

location was good,really accessible,very close to sky train,i like it,,,the breakfast is good,,,

wifi was the fastest i have ever connected to even in bigger brand name hotels

my room and the wifi were great

wifi

very basic motel. small, but good service and clean rooms. wifi is excellent as well.

and the wifi is top three of my hotel experience in canada, so many so call wifi service is 56k

attached bar to the hotel has some weirdos after 10 so i would stray away from that bar at

the sky train behind the hotel runs late and starts early- and the bar downstairs is open relatively late so patrons can get loud

hotel - great staff and next to their bar with a beer garden

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

was a bar downstairs and we were above it

cofee pot, toaster and other utensils in the the kitchen for cooking

the old elevator, the claw foot tub, the fact you get a whole little apartment with a full kitchen containing almost anything you require

bedroom with extra living room and kitchen is just perfect for a family stay

floors are old and creak, rooms are darker (except the kitchen) and bathtub is better suited for baths (though it is possible to shower)

the rooms are more like suites, with separate bedroom, living room, bathroom and kitchen

room, nice coffee and tea facilities, very good wifi throughout the whole hotel, clean and nice bathrooms with all kinds of toiletries, very good

room service during these times and the most amazing view

first hotel without a bar fridge, brought takeout dinner and wine couldn't store it tossed it in the morning

the bar area was good with a great range of drinks

my wife called for room service during breakfast time and she told them she is alone with two kids and she needs to

didn't use the wifi or have coffee

wifi was very slow this time, although it was fine last time i stayed a couple of weeks ago

small matters - wasn't given free wifi code at checkin, and wasn't told that there was or

wifi was kind of in and out sometimes or very slow.

wifi didn't work and the room was very small for the price.

- spacious room, with fully equipped kitchen stuff

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities; quiet, nice location, free

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things, nice staff,

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

spacious with kids,good location, laundry.

bed needs to be replaced i ask for 3 blankets to put on top to make it more comfortable for the kids

of room in suites, kids loved it, it was like a full size one bedroom apartment with all the amenities

we got a free upgrade, but i think we must have because our room had a separate living room and a kitchen

spacious with kids,good location, laundry.

in restaurant very friendly and attentive walking distance to shopping and other dining lovely pool and fitness

modern renovated room. excellent gym facilities. staff kindly gave us late check-out.

very clean with great restaurant and outdoor pool

the kids (and adults) all enjoyed the pool and it was a safe friendly environment

we enjoyed the pool with the lovely plants

other negatives included dogs barking in the hotel (pets allowed), the pool was cold, often had debris in it and turned my hair green

very friendly staff. the pool and hot tub also a bonus!

the gym was clean

another thing was that the room smell to pool chemicals

little breakfast bar with some snacks and coffee and tea was very nice

the front desk people are always patient and friendly, the new hot breakfast they have is amazing everything you would want for breakfast they got

food for vegetarians, healthy choices for kids.

the pool was awesome, and the meal in the morning was exception

pool, sauna, breakfast

the breakfast was very good and we enjoyed it

location was walking distance to metrotown, the breakfast was very yummy with lots of choices, anywhere from scrambled eggs to waffles and fruit

very good hotel with very helpful staff and excellent facilities, including a laundry room

small gym and laundry rooms came in useful

was a great size, king bed was comfy, kitchen was amazing

small gym and laundry rooms came in useful

location, free parking and free wifi

location

ose to other things), free parking, free wifi, good thermostat

no pool for the kids, they were disappointed

casino

that it has a full kitchen which makes it very convenient when you have kids :)) plus an indoor pool which makes it great when traveling during cold rainy

nice shower. excellent breakfast. swimming pool is so good for children only.

room is clean, quiet, has a kitchenette although we did not use it coz we only stay for a night

very nice hotel. everything was awesome. great gym, nice pool and staff were very helpful

excellent complimentary breakfast

very comfortable place - well equipped kitchen and tidy fridge is available for use, multiple common areas, clean bathrooms with reliable

has kitchen and laundry facilities, free on street parking

full kitchen

the room’s lighting was quite dim, and the kitchen wasn’t very clean

a bit far from the centre, you first expect a hostel, but it's a normal flat with a kitchen and 4 rooms for guests

very much enjoyed. kids lived.

fact there was parking in the garage, the smoking area outside the 2nd floor bar and the bartender

incredible outdoor pools!

the buffett breakfast and pool made things so easy for travel with the whole family

we loved the gym, it had exactly enough equipment that we were able to get our full workouts in every morning

had to pay extra for young kid but according to ihg website all kids under 12 are free

never used the pool or gym, but all looked very good

views of the city in the room, cleanness, provided gym, pool, breakfast & parking, transportation (skytrain), mall is good too

staff and always in good spirits, pool was open until 10pm

roof top pool was a lovely accommodation for the kids as well

great and quiet location. friendly staff. fully packed mini-kitchen.

was very small with kitchenette near bed

front desk helped with directions to the downtown, and on guest laundry usage

staff; nice little spa with sauna and hot tub; clean room; parking close to room; 2 minute drive from wall mart; nice

clean and comfortable, we loved the little kitchen and the whole set up, so close and walkable to transit

the gym could have more equipment or updated equipment

complementary breakfast and comfortable rooms

and my teenager wanted a place with a pool

there is a very good gym and swimming pool, which, for somebody like me who is very active and likes to go to the gym

could have a change room in the pool room

the gym was poor and had no ac

very helpful- maira at the desk is extremely helpful and resourceful they have a decent working gym

the previous comment the add stated gym and hot tub, the open hour is very odd

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay, everything was closed sauna, laundry room,

misleading about the free shuttle to canada place, we assumed you could return (it is only one way), luckily we had a car and

king suite is great for family with kids! breakfast is great. staff is friendly.

me for early check in & late check out, extended 1 hr

location, cleaniness, breakfast room, great staff and lovely foyer.

staff very nice & arranged many family trips for my kids

i like that there was an amazing swimming pool across the parking lot for the kids

breakfast menu could be upgraded

clean and spacious room. delicious and frequently replenished breakfast buffet. affordable rate.

kids running around. noises from upstairs.

friendly staff, clean and nice room. free breakfast and parking.

the tile on the kitchenette counter and the bathroom was chipping off

the room was old fashion and has small kitchen area.

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going to use

there is no shared kitchen

room smelled like a pool, it was that clean and smelled fresh

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

was a silverfish in one of the beds and 3 bugs on the kitchen counter not good wont be staying there

that froze and ruined approximately $100 worth of food we accidentally closed the door to the kitchen, which then locked

it was trrribly dirty old stuffs and appliances it was motel but without kitchen !! funny

is used on there site doesn’t not represent what the rooms look like extra charge on having the kitchens no fridge or microwave is part of the package of the room

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

basic, and having the restaurant and bar closed due to staff shortage, the stay was quite nice and all the members of staff we met were

the restaurant and bar weren't open.

there is a bar with live music in the building which i was made aware of - the front desk said the music might

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

good wifi, clear instructions with its own online portal

the tv kept loosing wifi signal so i had to keep logging it back in but not a big issue.

nice room, bathroom & wifi

there is plenty street parking in front of the house

kitchen has everything what needed

swimming pool, hot tub, sauna, gym

the rooms where nice and clean as well as the hallways and the pool area

decent breakfast and the fitness studio was enough for basic.

clean, close to all our needs and good breakfast! great value.

staff was helpful and friendly and breakfast was

stayed in a suite which had a small kitchen which was handy during the week we had to be out of our home for some restoration work

needed an early check in, but could not be guarenteed

wonderful staff great gym and restaurant

large room with a good kitchen and comfy bed.

gym couldve been open before 7,no hottub.

to local restaurants, golf courses and highway

upgraded to a suite. plus they accommodated my request for an early check in.

had a free upgrade to a kitchen unit and were very pleased with the design features of it

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

wifi didn't work most of the time.

there was no information in room or given at the front desk for wifi

spacious parking, good wifi

the wifi speed was atrocious....1.5m/bit down, 0.3 up

im classes)

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

with not enough signage to say what was hotel parking, and who seriously still charges for wifi

the wifi was complimentary for all guest

they charge for wifi, which is absurd for a hotel of this price

i wish the wifi was free

no free wifi also wanted a. bath not shower.

wifi is slow but all good

wifi didn't work the best in the room that it

restaurant on the 2nd floor and a bar on the ground floor value for money 9/10: great location wifi 9/10 :

wifi worked great

just the wifi

early check in was great, breakfast was ok as well

our laundry service took 24hrs to be ready.

nice clean big room and flexibility for an early check in

kids enjoyed the scooters available to them as well

area has quite a lot of homeless people around, and this makes walking in the street with little kids an unpleasant experience

clean, comfortable rooms. free access to the ywca gym 10 minutes walk away.

if hotel can offer kettle in the room much better. but one was there in the kitchen.

location and awesome amenities for the price, like gym access and free coffee in the morning

had dishes, silverware and pots to use in their kitchen

we were too busy to use all the amenities but they have a kitchen if you need it

wifi, clean spacious rooms, daily free water, comfy bed

bed comfortable, elevators good, wifi good, shower good, tv good - lots of usb charging ports.

wifi was not the best and parking rates were way too high.

we were happy to get the suite room with wifi

wifi was very fast and reliable

the wifi connection is not stable.

clean and pleasant and large room with fast wifi

there wasn t anything missing, from wine glasses, to a curling iron, to bathrobes, great wifi, super comfy bedding and pillows

the wifi is good

value for money. supportive staff. good wifi and amenities, comfortable bed.

liked the size and space of king suite as had a large bedroom and a separate kitchen diner with pull out full double bed - perfect for 3 adults and no overcrowding

we did laundry while we were there on the 15th floor

great breakfast, kids loved it and the jacuzzi!

room had a fridge and microwave so we were even more delighted to find it actually had a little kitchen stocked with dishes etc

maybe add a free weight machine to the gym. if possible

the hotel and room were modern and clean, and the kids loved the pool

the common usage areas like the pool, laundry, gym are very accessible and well maintained

the ability to text was very helpful when booking pool and gym

this as a lovely hotel in a great location. pool and gym were amazing. staff so helpful.

the hotel's impressive facilities, including the pool and gym, provided a delightful and relaxing stay

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

comfortable bed and quality kitchen facilities

the kitchen and washing/drying machines

excellent kitchen facilities with high quality fittings and crockery

the wifi connection was not very good.

air con and wifi good

having secure wifi in a hotel is brilliant for a business

hard to access wifi

good wifi included in price

wifi was good

wifi excellent / reasonable parking costs

the wifi was also good

it has *real* wifi,

as this was a business trip for me i cannot over emphasize the great and very fast complimentary wifi

love the new ev charger’s for

if you have kids the windows do open and don’t have any safety

after burning calories in the gym, eating sweet pastries is not ideal

breakfast— fine for me but kids wanted bagels or toast

no grab bar in shower.

the bar & restaurant next door was a really good atmosphere and great food, and hotel guests get a 15%

guest self serve laundry a real bonus

enjoy their adjacent pub with excellent atmosphere, quality beers, and good bar food-especially liked the ‘fish and chips’

it also has a laundry room for guests which is pretty convenient

there, just about everything in downtown vancouver is close by: - next door is the kingstons own bar and grill

wifi wasnt very good

poor wifi

poor wifi at the bar/breakfast area commun area is a bit small

we had a room with an awesome view :) pretty good wifi

the wifi in my room kept tripping off. maybe a stronger wifi would be good for such a room.

wifi was a bit slow (not suitable for video calls). the mattress/bed was a bit too soft for me. (-)wifi was extremely poor! (+) wifi is good

we had requested an early check in time and were pleasantly surprised that they were willing to honor that request

a good gym and swimming pool, the food in the restaurant was excellent and all of the staff were friendly

room service food and breakfast is just passable.

the room is very spacious & has a kitchen that is very functional

wifi was also excellent

stuffs and service are wonderful, room service is good too

the bar area was also first class - decor, food, drink and especially the waitress

the rooftop bar was a bonus discovery this time around

the bar stools are broken upstairs

wifi was good

wifi didn't work on one of our phones

the location is fabulous - close to restuarants, transit and attractions. wifi is strong.

work, the business lounge is a very great place with nice design, unlimited coffee/tea and great wifi connection

wifi was a bit patchy at times, very stuffy in the room

location, friendly and helpful staff, clean and quiet room, wifi was reliable

charging for wifi is ridiculous

with charge for wifi

the wifi is not paid, it's free

in-room wifi was incredibly slow until i called up and inquired about it

location and room, nothing in the way of facilities though except wifi and room tv

central location, really nice suite and comfortable beds, chromecast and fast wifi

wifi was quite slow

the room was very comfortable, the wifi was great, free bicycles were appreciated, and the staff were very helpful

the wifi was with very poor quality and was disconnecting constantly

wifi ketp cutting in and out

wifi is slow and doesn t really extend to laundry room

you look up the hotel it says free wifi and free parking

soemtiimes, it's not woking well for wifi.

wifi was unreliable and tv was not updated so apps like netflix wouldn t open

site restaurant, sports bar and cold beer and wine store

best location in vancouver. a fantastic restaurant and cocktail bar attached

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

come every year with one of my kids for a night down town

were going to the early 1pm canucks game and had requested early check in if possible

had a room ready at 9 am for early check in as requested

attentive staff. good gym/pool. central location.

come with our young kids and the room beside played music till 3:30am and we're very loud we called to get the music

rooms, beds, bathroom, air handling, security, food and bar services, location.

gym and outdoor swimming pool are very nice

we had real trouble with wifi so we were offered an upgrade straight away.

there is free wifi and the gym and pool area is nice to unwind after the day

wifi is very slow.

location, cleanliness, good wifi.

no wifi in our room but we were upgraded

wifi excellent

wifi access was not consistent

spacious room, huge bathroom, blazing fast wifi, great amenities, super friendly staff.

the bed was comfortable. good wifi. good shower.

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

arrived early and were offered early check in and they also upgrade our room for free

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

the staff was very accommodating when i asked for an early check in

and exactly as advertised amazing kind and helpful staff great bar and restaurant on site very clean rooms great location quiet and relaxing will definitely

small boutique style with great decor, personalised staff. bar attached friendly staff .

large clean room with a desk and great wifi

even basic browsing) we were charged for a

i was never able to connect to wifi even after 2 attempts with support

the only downside was that i couldn't get the wifi to work.

how to get to the pool - a family occupying the hot tub for a long time with cups of drinks - no wifi in the gym - staff weren t very friendly - tv screen showed accessing forever - there

wifi could be better

wifi was sometimes giving trouble on/off signal.

paying for wifi.

should have wifi in the room

the receptionist was also so nice as to give us the wifi password

free wifi

wifi was good, pool and gym were great

wifi sucked

great bed, very clean great wifi clean bathroom

om jean georges market) while quite good is

moreover, the wifi disconnects several times

t a problem, just a little annoying)

wifi was occasionally very slow

wifi was great

fast wifi

guest wifi network did not function. otherwise nothing

wifi was horrible, it disconnected every 20 minutes.

wifi really wasn't up to current standards.

fast free wifi was so useful during my stay

wifi kept disconnecting and i would have to reconnect

rooms clean and tidy with good tv and excellent wifi

no wifi on tvs, no deal for restaurant, expensive parking and not included

small fridge in room & wifi were good. having an umbrella in room.

their location but i did not have breakfast with them so i cannot comment on that but wifi is

customer service was very good, the staff was understanding and gave us an early check in and late checkout which was very helpful since we came very early from via rail and

the gym is also ace and i was solo each time i used it

we have not used either the gym nor the parking

paper towels in the kitchen a more knowledgeable concierge

well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for with a card you buy in laundry) was great to have when you’re travelling

however, it was disappointing that the card for laundry cost $10 and then another minimum $10 payment to be able to top it up and use it on the

could hear the music from the bar next door

room service was nice and very clean and staff were very nice! laundry service was also good.

staff!!! amazing staff. huge bathroom. clean. alliw d very early check in.

very comfortable bed and great air conditioning. staff were lovely and it had a laundry

visited the bar that communicated tot he hotel and had a beer, but they didn’t ask if we were hotel guests,

wifi and tv good

wifi often didn t work. no loungers, just chairs in the pool area.

of room, wifi was poor

wifi was too low in reception area

figure out the wifi password, didn t have it on anything in the room so we had to use data the whole

there are good wifi, air conditioner, and tv as well

excellent wifi, helpful friendly people. would thoroughly recommend.

very large king size bedroom with small kitchenette and sitting area. good wifi.

the only issue we had was the wifi was not very strong and wouldn't always work, plus it wouldn't work when we were in the coffee

excellent wifi

it's nice for our kids to have the courtyard where they can play ping pong and sit by the fire, and not be confined

00 early check in fee that they could not provide

friendly and helpful front desk, they accommodated my early check in request, friendly housekeeping

check in staff were very obliging with early check in

time; ac gave out bad smell; tight parking; be mindful of the railings with wide gaps if you have kids