nice sized room, pool just outside the door

liked the room , tv, air fan, kitchenette, bathroom and pool

: the bed should be near the window & the table & chairs for eating should be next to the kitchenette

the kitchen was a little small, but did the job!

the tap on the kitchenette sink dripped

hot tub, sauna and gym

the kitchen was clean

clean and spacious, also had breakfast coupon

room was air conditioning witch was nice and the complimentary breakfast was a plus

excellent room with comfy beds. kitchenette attached and comfort was first class.

room was very clean and loved that it had a little kitchen

great location at end of boardwalk/ public market. easy parking. large room and full kitchen!

the management was super accommodating with an early check in and offered a late check out if needed

suggestion to provide dishclothes and towels in the kitchen. no complaints at all!

the full kitchen was a bonus

room with a good size kitchenette

cozy garden, nice, clean and good for kids

beautiful garden in the middle of hotel. clean room. friendly staff. loved the pool and hot tub.

complaining about having to book the pool (due to covid) and the only time available was past her kids bedtime

the king size bed and and the kitchen facility

rooms were clean, they provided extra accessories which was very nice and allowed me an hour early check

i did call the hotel to request early check in and they were very accomodating, getting back to me very quickly and allowing us to

wifi connection was fairly poor but it didn t effect my overall satisfaction with the

nicely decorated. very clean. coffee, microwave, fridge, wifi.

the thermostat on the door, just as they had left, kindly and efficiently, the information about wifi

a few bugs in the room, spiders and such. parking was packed. wifi was so-so.

wifi didn't really work.

quiet, its very accessable, its got great wifi, its super clean, its right on the seawall

beautifully decorated, perfect location, free parking, great wifi, with a very comfortable bed, and

wifi was painfully slow.

is dated and it has great wifi and a wonderful breakfast but otherwise there is not much to

wifi in the room was slow but good enough for email and facebook.

specifically chose this place as we were staying 2 nights on sun shine coast so wanted kitchenette

proximity to the beach, large room with kitchen and the illuminated mirror in the bathroom, i would have loved to have taken it with me

kitchen was a bonus

no laundry facilities and no toaster in the kitchenette villa

need more bathroom counter space, no spoons in the kitchen

had to ask twice for bar soap and didn't change towels.

they were accommodating of our early check in

joe’s on the beach bar and restaurant for dinner

like the bar and restaurant on the property was nice

bed was comfortable and staff was accommodating for an early check in

ac was working and we had a mini kitchen

pillows were directly resting on brick wall it was a nice large room but the table located in the kitchen was far too small to be

good equipped kitchenette also

no tea towel only 3 plates there were 4 of us, plug missing for kitchen sink had to use bathtub plug

kitchen equipment was good but stacked on top of each other

didn’t think we’d use the kitchen but we ended up doing so and it was awesome

laundry room in building

the location was great. beds were comfy. liked having a whole kitchen.

clean, safe, well appointed room , bathroom, and laundry facility

feels clean, modern. great laundry facilities

was not aware of free wifi. everything else was great

machine which was replenished with starbucks coffee daily & our teenagers loved the super fast wifi

wifi was really good

wifi was iffy

- spacious room with sofa bed for kids - very big and comfy bed - small kitchen - good location - early check in was possible as room was

wifi is good

room is very clean with a well equipped kitchen

it has a well-equipped kitchen

wish they could arrange for the bathrooms and the kitchen to be cleaned regularly

free use of kitchen as long as you clean up after yourself

there is one bedroom, one full shower, a living room, new kitchen and dining table, tv, wifi etc

excellent in presentation, cleanliness, spaciousness, comfort and amenity, on-site parking, wifi etc but the booked facilities were not provided as advertised

and there was a washer/dryer and full kitchen

and very comfortable accommodation, with shared use of kitchen and access to laundry facilities

exclusively to get around town, so we have no experience with other types of transportation or parking

loved staying at the sylvia, from location, to comfortable bed, to wifi, large rooms, to friendly staff

wifi server was weak, we couldn't get wifi on the 8th floor, had to go down to the lobby to check

free wifi was patchy.

wifi not working

wifi was spotty and it was hard to use

staff is incredible - always happy to help, wonderful with kids, patient and kind

they have a coin laundry out the back too

the suite with little kitchen

great kitchen

possibility to do laundry

it included kitchen, was clean, plenty of towels and toiletries

early check in was greatly appreciated, room was a very good size and room was clean - front desk

the hotel has a laundry room so we were happy to be able to do our washing

we didn't really make use of the kitchenette but i can see how that would be an advantage for some people staying longer

place to stay, clean rooms, new gym equipment, clean laundry facilities, lovely very helpful staff, easy location great access to

there is a little gym with a sauna in the hotel

ich we could use in the restaurant) and free wifi in our room

00 per day for wifi - the comp'ed it

wifi not free - but we used our own data anyway.

charges for wifi, parking seemed like a lot, and breakfast seemed a little over the top price wise

charge for wifi in the rooms, although wifi in the lobby is free

liked the position, in downtown, the free parking, difficult in that area, the basement laundry, usefull

laundry for guests. jug/kettle supplied.

friendly staff, good shower, good location, comfy bed, late check out was 2pm - fantastic

in snooping around the property we discovered a coin-operated laundry room in the basement that wasn't mentioned in the description

they granted us an early check in, and allowed a late check out

early check in late check

location, price,early check in

to have our room at 9:30 in the morning instead of waiting until 14:00 and did not charge for the early check in

noisy guests. the room upstairs had noisy kids that were running around hallways all night!

friendly staff who helped us to get an early check in after a long

the wifi would cut in and out sometimes.

wifi unacceptable. minimal speed wifi even after change of rooms.

great wifi

stable wifi, onsite fitness room and restaurant downstairs

wifi could have been faster or better. new cost of paint needed in parkade hallways to elevator

we really enjoyed the spa and pool

cleanliness, location, pool, staff

lack of changing area in pool/gym area.

the most impressive thing was the staff being so accommodating re an early check in and late check out

gym and pool need updating

wifi really wasn't up to current standards.

wifi was a bit on and off on my phone but worked fine on my laptop

fast free wifi was so useful during my stay

guest wifi network did not function. otherwise nothing

wifi kept disconnecting and i would have to reconnect

paper towels in the kitchen a more knowledgeable concierge

clean, excellent location, lovely large rooms, laundry service, friendly helpful staff

kitchen, grocery store across the street, friendly and helpful staff, fitness room, large laundry

very clean bedrooms and 2 bathrooms, a sitting and dining room complete with a desk and seperate kitchen and a wide screen tv with all the usual cable channels available

wish we could have stayed longer to take advantage of the kitchen

was uncomfortably hot at night - a/c did not work super well sketchy wifi, could not support zoom calls needed for work

even basic browsing) we were charged for a

the only downside was that i couldn't get the wifi to work.

large clean room with a desk and great wifi

i was never able to connect to wifi even after 2 attempts with support

free wifi

wifi was good, pool and gym were great

wifi sucked

great bed, very clean great wifi clean bathroom

rooms and absolutely incredible attentive service at reception spa and restaurant and

no wifi in our room but we were upgraded

accommodating, friendly and professional); the rooms are comfy, great setup for work in the room; wifi worked great for international zoom and presentation

wifi is very slow.

location, cleanliness, good wifi.

free wifi was poor

very large king size bedroom with small kitchenette and sitting area. good wifi.

be paid extra), good wifi

close to everything; great gym; great room/apartment size; good breakfast; fast wifi

wifi was excellent

wifi outside the bedroom was not very good

had phoned prior to request early check in, we were coming from the island and we had a concert that started at 4:30

check in staff were very obliging with early check in

accommodating to late and early check in and out

the family room: 2 beds of 140 cm width each is just too small for 4 persons with teenage kids

time; ac gave out bad smell; tight parking; be mindful of the railings with wide gaps if you have kids

wifi didn't work for me

of room, wifi was poor

free wifi was good, club lounge was also great value for money

did not mention about internet/wifi charge at the front desk!!

figure out the wifi password, didn t have it on anything in the room so we had to use data the whole

was cold, no wifi unless you become a member of marriott, no hotel restaurant or bar

had an issue connecting to the wifi during my stay then found out afterwards that i was charged for the high speed access

t fare from restaurants and from the water), clean bedroom, good wifi connection inside the room, great view from our balcony

wifi was very poor, money charged around 3 months prior to trip without informing

location

the receptionist was also so nice as to give us the wifi password

paying for wifi.

wifi could be better

wifi was sometimes giving trouble on/off signal.

no wifi in room.

attentive staff. good gym/pool. central location.

friendly staff, good gym, lots of little extras like chilled towels & cookies

had a room ready at 9 am for early check in as requested

the gym and pool area were great

ginger bar is a great place for drinks and food

convenient location. great gym. super friendly and helpful staff

use the gym but it looked great and appeared to be well patronized

on the penthouse floor was very helpful for our breakfasts, and we could keep our supplies in the bar fridge in our room

location, non smoking, early check in

not available for check in till housekeeping manager updated the vr list at 2pm even though an early check in request was sent early in the morning

no wifi on tvs, no deal for restaurant, expensive parking and not included

rooms clean and tidy with good tv and excellent wifi

small fridge in room & wifi were good. having an umbrella in room.

their location but i did not have breakfast with them so i cannot comment on that but wifi is

my kids went to the receptionist and informed about the rat

great location, facilities are fine for the price, allowed late check out

they do have laundry facilities and vending machines on most floors.

should be small bar fridges in every room

free wifi, was quiet, cheap drinks at the bar next door.

nlocation value for money in an expensive city parking at a cost but convenient great laundry

really good wifi which allowed us to connect our mobile phones to the tvs and stream without any issues

the wifi was with very poor quality and was disconnecting constantly

strong wifi just like at home

central location, really nice suite and comfortable beds, chromecast and fast wifi

wifi connection could have been a bit faster.

t a problem, just a little annoying)

fast wifi

wifi kept dropping out and was slow at times.

wifi was great

wifi was occasionally very slow

the location is fabulous - close to restuarants, transit and attractions. wifi is strong.

the fourth floor the wifi was very problematic - i had to phone and talk to the internet expert myself and he rebooted

quality wifi, comfortable and silent room with modern coffee machine, fridge and lots of space

wifi was good

wifi speed was very fast ~7mb/s

bar attached to the hotel didn't open until 4pm which was a shame

arrived early and were offered early check in and they also upgrade our room for free

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them

the staff was very accommodating when i asked for an early check in

the location the room the bathroom, very nice, with a shower like a swimming pool

the wifi was problematic and parking and breakfast are extra

a lovely situation overlooking the harbour

i couldn't connect to the wifi, and the front desk promptly provided me with an alternative that helped me to be online again

you get the right room) and very expensive but the wifi service was so bad we were

wifi was easy to access with a strong signal

am a rewards member so wasn t charged for wifi

with charge for wifi

location, friendly and helpful staff, clean and quiet room, wifi was reliable

i think i was charged for the wifi. not free.

in-room wifi was incredibly slow until i called up and inquired about it

wifi was also excellent

the bar stools are broken upstairs

lack of room service

the rooftop bar was a bonus discovery this time around

we didn t eat breakfast but use the sky bar for drinks - great vibe and we used the restaurant at street level for drinks and dinner twice

we didn’t eat at the hotel but had a drink in the hydra bar one evening - scottish lady on the bar was very helpful

needed another towel bar in gorgeous bathroom

the restaurant and gym are still being completed but the staff made up for the lack of facilities available at the

there is an exceptional gym that hotel guests can use which was also a great bonus

the hotels in the neighborhood, but it cost me over $4000 (hotel, ferry, and food), to take my kids to vancouver for the weekend from campbell river

come every year with one of my kids for a night down town

a long fligbt there was a sport bar to relax and grab a bite to eat

flexibility for late check out

site restaurant, sports bar and cold beer and wine store

we greatly enjoyed the funky in-house “uva wine & cocktail bar” for breakfast, beers, cocktails and dinner

hard to access wifi

having secure wifi in a hotel is brilliant for a business

good wifi included in price

breakfast included. wifi. staff.

the wifi needibg to relogin in each time ee return to the room caused us to use roaming data while we

near metro, breakfast included, early check in, friendly and helpful. wifi works.

the bed was comfortable. good wifi. good shower.

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

wifi excellent

wifi access was not consistent

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

the quaint building, our room, the facilities and the bar attached to the hotel door, where the staff were so friendly

enjoy their adjacent pub with excellent atmosphere, quality beers, and good bar food-especially liked the ‘fish and chips’

hotel was conveniently located in vancouver and just a short walk to the local restaurants and bars

try the tracker restaurant around the corner for a healthy breakfast sandwich and the jinya ramen bar for amazing noodle soup

wifi was a bit slow (not suitable for video calls). the mattress/bed was a bit too soft for me. (-)wifi was extremely poor! (+) wifi is good

our room was upgraded and it had a kitchen and double stacked washer & dryer

location, room size and facilities

room service was great

off the pool, but we couldn't re-enter and would have to parade thru the restaurant patio, the gym and then across the entire 5th floor to get to our room

poor wifi at the bar/breakfast area commun area is a bit small

poor wifi

wifi was fast

we had a room with an awesome view :) pretty good wifi

there were many wifi issues that we did bring up but we were not compensated for

wifi, clean spacious rooms, daily free water, comfy bed

wifi was very fast and reliable

bed comfortable, elevators good, wifi good, shower good, tv good - lots of usb charging ports.

wifi was not the best and parking rates were way too high.

we were happy to get the suite room with wifi

wifi worked well

good free wifi

as this was a business trip for me i cannot over emphasize the great and very fast complimentary wifi

fast complementary wifi throughout the hotel

it has *real* wifi,

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not checked

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

early check in was great, breakfast was ok as well

nice clean big room and flexibility for an early check in

there is no laundry and microwave.

rooms are spacious and amazing with a kitchen and many utensils

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

comfortable bed and quality kitchen facilities

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

it really added to the magic of the weekend for my kids and i

great kitchenette area with wine glasses & nescafé

gave us plenty of space, and having the pool on the same floor made it so easy (and fun) for the kids

the pool was a big hit with the kids

nice and helpful staff amazing location pool with jacuzzi spotless clean free apples in the

the separate master bed is great for couples with kids. very close to stadium

parking was included (or cheaper at least) and that the hotel had a pool for the kids

we didn’t like unfortunately with the covid 19 restrictions the free breakfast wasn’t available

they had a great workout room, hot tub, and laundry room

towels in the gym and i asked a maintenance man where to find them and he said he would request some after we

clean and pleasant and large room with fast wifi

the wifi is good

the wifi connection is not stable.

value for money. supportive staff. good wifi and amenities, comfortable bed.

there wasn t anything missing, from wine glasses, to a curling iron, to bathrobes, great wifi, super comfy bedding and pillows

perfect for longer stay as you can cook in the communal kitchen and use the on-site

plus a late check out as we were so tired when we arrived

had dishes, silverware and pots to use in their kitchen

full kitchen however no equipment which i thought was strange

great roof top space and kitchen facilities

just the wifi

no vending machines for snacks and the wifi wasn t the best

wifi is slow but all good

hotel, fantastic staff, amazing location wifi is meh but didn t care cause everything else was great

wifi kept disconnecting randomly.

i wish the wifi was free

the wifi was complimentary for all guest

a fee for parking & wifi the water pressure was very low on the taps and shower

wifi facility is not strong enough & your receptionist input my last name wrongly

no free wifi also wanted a. bath not shower.

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

wifi ketp cutting in and out

quality wifi too

soemtiimes, it's not woking well for wifi.

wifi a bit unstable and slow.

you look up the hotel it says free wifi and free parking

location, size, kitchen

parking was great and felt safe

we were able to freely use kitchen area

i rented a car which was the best thing i did and parking was not a problem at all

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

basic, and having the restaurant and bar closed due to staff shortage, the stay was quite nice and all the members of staff we met were

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

the restaurant and bar weren't open.

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

for me it was a perfect stay…wish the tiki bar had been open but that’s just timing.

upgraded our room, free wifi, and gave us a free shuttle to the airport in the morning

an extra wool blanket more bottled water wifi was very slow. i gave up on it.

wifi is strong

the wifi is the worst wifi i have ever used.

fast wifi good customer service would go back for another stay

the tv kept loosing wifi signal so i had to keep logging it back in but not a big issue.

nice room, bathroom & wifi

good wifi, clear instructions with its own online portal

room and i think a fridge freezer is overkill when there's a large shared fridge freezer in the kitchen

clean kitchen and bathroom

close to the venue i went. the hotel allowed an early check in, which was really nice.

location close to public transport stops and groceries shops. guests laundry, fitness.

i would love to see more kids friendly and family tv channels in the future

no airport shuttle or pick up service from the airport

noice from other guests' kids running the hallway

i liked the self-sufficiency that comes with the kitchenette and private entrance

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires hanging out of the

frame windows that sometimes won't close easily to be locked, and inadequate electrical in the kitchen

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

very helpful- maira at the desk is extremely helpful and resourceful they have a decent working gym

gym and washing machines on site very good

rooms great staff and good emenities such as spa pool and sauna

the previous comment the add stated gym and hot tub, the open hour is very odd

gym , elevator was down due to renovations