there was free wifi, tv with access to netflix and disney (using our own log ins) bbc iplayer etc (+)was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check (+)impressed with the little touches, free wifi, dressing gown & slippers provided, mini fridge in room (-)wifi needs to be sorted out. (+)upgrade to ground floor room. very pleasant front desk. plenty of parking. good wifi signal (+) free wifi in all rooms (-)wifi/tv signal kept dropping so when logged in to our own accounts, would be kicked out and unable (+) bed was spacious, comfortable, tv and wifi worked well and shower next morning was nice and hot (+) wifi was easy to log in to and did the job (+)loved the pool facilities and tv/wifi. very clean and well decorated.

spa,pool and the room also was not bad but the bed was a bit old.

lovely hotel and staff and even had a late check out

customer service clean parking good location

the pool, the food and the value as the kids go eat free!

kids play room was not open due to fixing it up but park across the way done the same thing

loud music, gangs of kids outside, no kettle or drink making condiments

management are brilliant, together with bar staff.

there was kids running and jumping and screaming in room above or next door with pare ts yelling at them all

they use the pub mainly for events so lots of kids screaming, doors banging and banging going on in the room next door

wifi wasn t great in room

wifi phone signal not so good

wifi down

love this hotel but if i was really going to pick fault i would say the wifi is not the best,that said it did not affect my stay

wifi was none existent in my room

wifi does not extend to the room a big gap for people these days, staff tried work around but

no wifi shame as would be great of wifi was better

no wifi at the rooms

not think there was wifi

wifi in cabin

free wifi was poor

poor wifi in parts. a little remote location wise.

to use wifi as no service from mobile networks that we used- it's just off the beaten track which is its

wifi extremely efficient in rooms and lounge

friendly staff, clean room, excellent facilities, wifi excellent and secure parking.

it was hip, staff welcoming, decent prices & rooms were outstanding, we loved the spa bath, definitely worth paying that little bit extra to have it

spa bath left little black bits floating in water after using

bed wad comfy spa bath brilliant staff very friendly

liked the very friendly and helpful staff right through from the reception bar staff to the door men and cleaners

was, was so lovely in particular and very helpful along with her colleague who helped arrange a late check out for us, but i don’t know her name

lovley hotel short walk from town centre,very clean ,staff welcoming, great breakfast x

super clean super comfy quiet good shower good english breakfast. fresh!

great value for money with a top notch breakfast included (great fry-up, chef

food was nice i had and evning meal and the breakfast was a lovely calm experience would go back when in the area no problem

hotel was really nice & very quirky, each room was different & the bar downstairs was fantastic with a nice open fire, the staff were all very helpful, the breakfast

really easy check in and check out and wifi is amazing

i requested for strong wifi and the staff put me in a room that had strong wifi so i was able to conduct my work without

wifi is weaker rest is prefect!

ank god haha)

delicious food, fantastic wifi

also i arrived a little late but there was still some service at the alcohol bar which was good

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

breakfast was smashing and the bar staff when we came back from our evening out were very accommodating well

i wanted a cheap hotel a short distance from where i was playing golf the next day and the hotel provided that

early check in on christmas day fulfilled so i was able to return for the night later and get

the lady serving behind the bar was very pleased and kept making sure that i was alright during my stay, just make sure that

although i knew it was a naturist friendly spa i didn’t expect the bar to be naturist too.

breakfast was also spot on and freshly made infront of me which is far from normal these days

all times during your stay facilities available are cafe bar with drinks , food and tea coffee , spa with sauna & plunge pool , steam room , garden with hot tub , designated smoking areas , sun

food offer is limited so i’m not sure it cuts it as a ‘hotel’ but as a b&b with a lovely spa it’s outstanding

breakfast was awesome!!! stuff was amazing! room was amazing! felt like home!

too ad the bar was closed but all minor

the breakfast was huge and everything was cooked so well

a bit cold in the bar area

no food in the bar but they ordered food for us ud83dudc4d

i love the bar also, they didn’t charge for the tea or coffee because we were staying

staff are so friendly, premises so clean and bar food is excellent

the girls at the bar and reception were nice, decent and friendly

staff were excellent, and the bar and beer gardens were superb

no coffee facilities in the room although coffee and tea are free at the bar fir those staying.

unfortunately the wifi in room 125 did not work - so disappointing.

the wifi portal didn't work on any device, massively disappointing

very difficult to get parked at times. wifi didn't work well

position. v comfy bed. good showers. v good restaurants. cafe etc easy wifi

wifi free kept going off

plenty of parking early check in and decent breakfast with friendly hosts.

was more than adequate, check in was amazing as we required an early check in and this wasn’t a problem, room was a little basic but clean and forfilled our

was well laid out and easy to locate clear instructions for everything you need as a traveller , wifi, plenty of information about the local area etc great communication with owner

wifi a bit slow at times

wifi signal

despite numerous attempts neither of us could access wifi

big beds, kitchen area, wifi, tv all very good.

the room ,good internet good breakfast

restaurant was nice though, and had a separate area with settees and a tv with games for the kids

breakfast & staff where exceptional

breakfast is decent for the price

reception very helpful as is the bar staff

wifi was poor.

reception is a bit dark and not particularly welcoming, long walk to room, wifi not working

poor wifi

the wifi could be better

one niggle, i could not connect to guest wifi , but i did manage to connect to the conference wifi which satisfied our needs

bar open and we’ll stocked

no hot chocolate options for room for kids, again evening staff sorted this

breakfast very good

the girls working on the bar thursday and friday couldn’t have looked after us any better

not enough bar staff had to wait a long time to get drinks as staff were busy on reception

just the wifi really. and my room wasnt that clean / sheets not fitted properly.

om 202) although we noted in

the iron and ironing board, bed, massive tv, sky, wifi, starbucks onsite everything

use of the pool, free wifi , yogurt at breakfast yummy

best stayed here many times in the past, staff are superb and helpful, food is very impressive, wifi is good, beds are lovely, absolutely

would highly recommend this place to all adults

staff were super friendly, food was amazing, bar was cosy and friendly.

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

the best hotel to adults ud83dudc4c

on the evening the flirts bar is really friendly

poor wifi

complicated instructions to using wifi

bed comfy, choice of soft/firm pillows, free wifi

plenty of parking and good wifi connection

clean warm comfortable room. great wifi connection nice staff. excellent stay.

- communal kitchen, amazing decor and spacious rooms with a very comfy bed

town center, bed was very comfortable, tea, coffee, and bathroom stuff all supplied plus a full kitchen available if required

the small touches were incredible - a welcome card on the desk, takeaway hot drinks cups in the kitchenette, toiletries, lots of towels - just a really really nice place to stay

they don't offer food but there is a communal kitchen but each room has a microwave and fridge and there are various stores locally

used the communal kitchen (which was very clean) to make some dinner rather than have a take away

lovely clean and spacious with nice bar area and breakfast

all the staff were fantastic and the breakfast was

breakfast was a bit haphazard , ran out of hot food , took while to be replaced

the breakfast which was included was great as it was continental, english and lots of extras from very

spacious room, excellent breakfast and nice chilled out bar area

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

no food / breakfast options but they do provide bottled water in the rooms.

the breakfast is good & i enjoyed the use of the gym

have been good if there were tea available, even in the tea machine in the lobby, there was no breakfast

breakfast

the fact that the hotel doesn't have breakfast.

i had to pay £20 for early check in

early check in available if you purchase room via their own website and key/ room functions all

the wifi worked, and we were comfortable during our stay

out off order and we were on second floor needed to request wifi password after checking in

the wifi didn t work.

very friendly check in experience, the wifi code i was given didn't work, the mattress was very old and uncomfortable

the wifi was good, room was spacious and the pub/restaurant food was nice

i prefer rooms with a view - room 9 has a view of the upstairs bar - but it’s just a quibble!

reception and bar staff lovely. room clean and bathroom new. good teamaking facilities

we were allowed early check in which wasn’t an issue for them to offer

button factory bar and restaurant next door nice too

great room, great bar with roof terrace at the adjacent button factory

wifi is quick. the room is spacious.

ich needs to be pre booked so make sure you do) and secondly, shane sorted my laptop with wifi as it wasn't initially recognising it

devices sometimes disconnected from the wifi if they went to sleep and it took some time to reconnect

the wifi was a little flaky, and the room, fine for one, would have been a bit tight for two

wifi was poor

i loved how modern the property looked especially the gym

very good breakfast. rooms nice and large. comfy beds. couldn't hear any noise from other rooms.

the staff, the room, the food all exceptional, especially the breakfast buffet with was surprisingly good and a vaster range of options than i

was halloween weekend we stayed and the lobby was decorated and had treats for the kids

good rooms and had a gym

paid £30 extra for early check in but room was not properly ready

the christmas decorations ud83dude0d the friendly staff, the offer of a high floor, which the kids loved, and the view was amazing

to get early check in, and only 2 mins away from snow hill station

breakfast was lovely

breakfast needs improvement. change the menu in each day at the week more option needed

were very clean and equipped with all kitchen utensils, although we didn't cook anything

-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)

-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)

kitchen two rooms bed n bedding gym laundry

i stay at this hotel almost 3 times a month and have never been refused early check in

wifi quick enough for work

great location near the center. even our son was impressed with wifi speed, rooms comfortable.

were disengaged and gave no information on amenities, eg; wifi code, breakfast time and prices etc

location, staff, peaceful, good wifi, clean,

the bed was pretty massive and super comfortable, the wifi was great within the room also which meant i could continue doing work in the room

at breakfast not quite as good as the rest of my experience of the hotel

location and bar area and breakfast and comfortable bed great hotel!

proximity to the centre bar area

room, excellent breakfast, and kind staff who went out of their way to honour requests

on level six and it was perfect … loved the little touches that you’d expect at the price and breakfast was lovely

a particular problem but we had a bit of trouble connecting to the wifi

hotel s very clean, the breakfast included was great and the wifi speed was great

wifi connected but was so slow was unable to download photos on facebook etc.

wifi password hard to find. pillows could have been better.

due to the late hour, i was unable to sample the free wifi

room was spotless, had a good wifi connection and breakfast was excellent with a great selection

had some problems linking to wifi on mobile

setting up the wifi connection was not as easy as usually

a phone whatsapp) but worked fine for

wifi signal was very poor in the rooms

11 for a glass of wine. couldn't get wifi.

the wifi cut out every so often but not enough to really annoy me

hotel is opposite new st station, the wifi is free and fast and the beds are very comfortable

large tv, wifi

he wifi worked well

great free wifi

free wifi from the 5th floor wasn't reliable

2 out of 4 elevators not working, wifi maintenance from 10pm-6am

room a little too hot, my wifi didn t work very well

my room was a perfect size and it had a fridge large tv wifi coffee and tea facilities an iron and ironing board already in the room and amazing views

wifi not good

the wifi, it was not easy to connect to.

wifi connection - poor

wifi no faster

free wifi

issues whatsoever flight home was late in evening got late check out and held bags while out shopping

bright and clean. good breakfast.

staff very helpful and friendly. excellent bar and food service way into the night.

my kids get treated like family

staff who took the time to tell me where everything in the hotel was, breakfast/check-out/late check out etc and helped me sort out my awards thingy

hotel wifi is average, to quite slow at times -

nice room, very comfortable bed. excellent wifi.

wifi was also very good

wifi only connected when sat on the floor near the room door

menu system, plenty of power sockets

wifi was slow

excellent wifi in all areas

screen mirror didn t work and casting was pants as wifi not great

great location on broad street. friendly staff. rooms clean and wifi good.

location, facilities. bed was comfortable. shower was excellent. room was large. wifi was good.

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

i could have and it's minimum were that they put one towel out for 2 of us and we asked for late check out and the house keepers came at 10am

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

a late check out and then having to re do key activation again after 10am m

late check out that was really good as we check in very late at night, so because of that we could

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

great place and desk guy was sound and bar beside great crack in station bar very friemdly

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

great bar with real good prices

bar at the bottom didn't have very good beers

i loved the hassle free wifi logging system

wifi working, no instructions on room service or ringing down to reception

free wifi and the fridge in the room were very handy.

the wifi was not too good as kept disconnecting

good location and clean, modern room. the wifi connection is strong and included in room cost.

bed was very comfy, tv was huge and wifi was very good and fast. no issues concerning my stay

wifi wasn t always great and a separate toilet from bathroom is a little inconvenient

wifi not great from the room

only thing i m not okay with is the wifi, basically i m using my own 5g

wifi was very hit and miss

free wifi was a bonus

clean room with ensuite, wifi and aircon

wifi did not get a strong signal all the time kept having to wait for it to catch up.

large room, able to sleep well. good wifi, luggage storage after checking out

wifi signal not great

in bathroom television remote hit and miss, tv kept turning off gym not terribly well equipped wifi without password, therefore unsecured network and not ideal for

no free wifi

switched data

wifi is good but not strong enough for high-volume websites or streaming a movie

no hairdrier, difficult connect wifi

late bar

i especially liked the 24hrs bar with food and alcoholic and non-alcoholic beverages, the breakfast and the option to leave my

there is a 24 hour bar and restaurant

parking £15 rip off and £10 extra late check out 5pm excellent

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely ok

staff were very helpful and kids loved the choices at breakfast.

bar prices were not ridiculous and the location was superb

ok gym decent location

the gym was good

free gym free breakfast comfortable beds and pillows hot showers

the wifi wasn't that strong. minor issue.

lovely efficient staff, wifi good. excellent location and facilities.

the wifi reception not that great had to use my mobile data

the tv did not work as advertised, we did not have access to usual channels and the rooms wifi did not work so we couldn t cast to the tv

liked the location, the size of the room, speedy wifi and floor to ceiling window

the hotel also has 4 ev charging points available, all of which were free when i charged my car which was brilliant and

lots of space to sit in different areas near the bar & outside

,the history of this place is really interesting then out at the back there is a bar some booths , tables and a dj and street food vendors , amazing stay , walked into city centre

lovely bar and restaurant area and good food

outside bar vas very welcome

the bar was lovely especially the outside seating which was spacious

the wifi wasn't very good

cards stopped working multiple times at times, which was all dealt with immediately there was no wifi while i was there so i was unable to do many

wifi was fairly weak and the shower flooded.

charge is exceptionally high and was told wifi would be free however there is a limit then you have to pay

the wifi connection

to help towards finding another place suitable for myself wife and kids to

nice room with separate room within the room for kids

having to walk across the bar to get the elevator to the room.

not somewhere you’d take the wife and kids

excellent value for money,comfortable bed and the staff were so helpful especially the bar staff on the thursday night we stayed and the staff that cooked our delicious breakfast,she was

and wifi in room didn't work but that was fine as we had previously downloaded our movies onto the ipad

wifi wouldn't connect via phone or ipad as stated that it wasn't secure

the wifi service was patchy, but there was nothing to actually complain about.

bathroom great, breakfast great, and wifi strong

wifi was a bit flaky and slow in the brewhouse rooms which was a shame as other than that it was

the icing on the cake would be a pool, sauna and gym

i asked for late check out unfortunately couldn't extend the booking

did realise until i checked one of my receipts at the bar they were adding service charges without asking or informing

i had late check out however i had cleaners knocking on my room door at 11 and reception calling for no

the bar entertainer was excellent

breakfast was good and location excellent

didn't have gluten free bread for breakfast

continental breakfast available

collar place, interesting people at the bar and staff that is quirky in the right way

bar with a lovely atmosphere

wifi was breaking

the wifi and tv worked well

sky, free wifi, netflix, bbc iplayer and so much more

facilities in the room were fantastic with reliable wifi and a 49

also, no parking available, so please look to update your page to state that parking is limited

like pictures, no kitchen , wanted £50 cash deposit for damages that was refunded at end of my stay however room was

wasn’t also informed that the kitchen would be shut so no food

music from the club which would have been ok on our own as we would have been in the bar but we had our 3 year old granddaughter with us and wasn’t told about

went to the british masters golf and ideally located for that

it has great facilities as there is a bar only a few steps away from your room

late check out is great

for the money paid, room was not what i paid for (double room - was smaller, bunk bed room) kids running around at almost

late check out which meant no uncomfortably early alarms on the

and helpfull staff, rooms were very clean, continental breakfast with wide choice, walking distance to restaurants and shops, great velue for

kids liked the bunk bed

the attempt to make me pay for wifi

paid-for wifi.

nice big tv and free wifi which

no free wifi !

wifi was free

wasn’t far from the city centre and ghetto golf which was our planned weekend

great bar with friendly locals

was wonderful, 24 hour bar yet the rooms were silent

not an early check in as £10 an hour but more time in the bar as going to the match

early check in

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

wifi was very good but after changing rooms to move away from back of hotel

my room was excellent, spotlessly clean , the bed was comfy , full signal for free wifi

first room the wifi was very poor and intermittent, partly due to distance from router and also due to ongoing

they could have the tv connected to the wifi as i wanted to watch netflix but did not connect so i had to use my personal data

didn't like that the wifi didn't connect

are so attentive and friendly i had a meal in the bar and food recommended by the barman was outstanding quality will definitely stay again

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

the honesty bar was a nice touch and the room facilities (hot chocolate and home made biscuits) were a bonus

although we did not use it, the honesty bar was good

coffee machine at breakfast was broken, but we were told in advance, so not a orobkem

no wifi

wifi was pretty slow

wifi was poor - most of the time not good enough to watch netflix

wifi

wifi is really bad

it had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door

the experience was great except the early check in fee

there’s a bar downstairs in the hotel and as a solo female traveller, i just didn’t feel safe

and the speakeasy vibe of persian bar is amazing

the mini bar is complementary great size tv

very welcoming and couldn't do enough for you, the lad behind the bar had been there all day and really looked after us

the bar & restaurant was lovely and the food was amazing

the bar area was pleasant and relaxing

location was perfect large free car park staff were very helpful & curteous prices at the bar were reasonable also the food was excellent, breakfast was also very good & reasonably priced

the food was good and the bar options were accommodating

most spots such as the mailbox and bullring) - very friendly team - lovely hotel with a great breakfast

the kitchen and seating area were also generous in size

the choice of breakfast was great

lounge area of suite had nice kitchen

the breakfast in the morning was exceptional, and had a great variety of options available to choose

didnt try the food but had drinks in the bar in the evening

bar was clean & friendly, staff were very

it was nice to have the bar available for breakfast and dinner

i like the bar bar staff and locals very friendly.

location perfect staff friendly bar atmosphere was brilliant enjoyed the stay and will be back

lovely staff, bar area was clean and comfortable

we loved the room and the breakfast

location, friendly staff, very clean and comfortable. fabulous breakfast.

was nice and free parking and breakfast was delicious, also had was offered free complimentary late check out

the availability of a spare toothbrush, hair dryer and iron. and breakfast is included.

easy parking early check in breakfast

lovely staff lovely and clean well catered for kids loved the breakfast buffet as did we

comfortable, lovely staff and excellent breakfast

the bar was reasonably priced and the room was very comfortable, much better than expected

modern rooms, suited us fine as a family of 4 with 2 small kids

on collection of the keys. please tell guests about the breakfast times, wifi code.

wifi was a bit temperament

wifi could be faster, but can t complain for the price we paid

wifi password, breakfast times

little thing was wifi, because i was there for a course and wifi was very much needed but was non existent

were looking forward to using the spa however, it was absolutely full with kids even after the time it was suppose to be child free

staff were very helpful and the spa staff were brilliant

was included but they direct me to the gym separate build, facility wasn’t all that for place like

comfortable beds so a great nights sleep and it was so quite loved the band that played in the bar area you will be sure to have a dance and

great gym, pool, steam rooms excellent restaurants good service perfect weekend