centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

breakfast was good

there was quite a bit of food was the free breakfast

overall, great place to stay. good nights rest. good breakfast. friendly staff.

nice room,including breakfast. worth the price.

room, nice coffee and tea facilities, very good wifi throughout the whole hotel, clean and nice bathrooms with all kinds of toiletries, very good

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it takes a full 24 hours

pool was great, especially with kids

the breakfast was good and nighttime room service much appreciated

i was thinking ing about a walk to a particular restaurant and the patrons at the bar advised against for safety

nice good old placecwith a bar and unique patio

was a bar downstairs and we were above it

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

there is a bar and restaurant downstairs which was convenient

we loved the food and our waitress at the met bar and grill

clawfoot tub, full kitchen

kitchen well stocked and lovely bars and places to eat around us

i had a three rooms suite completely furnished with a complete kitchen

the old elevator, the claw foot tub, the fact you get a whole little apartment with a full kitchen containing almost anything you require

bedroom with extra living room and kitchen is just perfect for a family stay

didn't use the wifi or have coffee

wifi was very slow this time, although it was fine last time i stayed a couple of weeks ago

wifi didn't work and the room was very small for the price.

wifi was kind of in and out sometimes or very slow.

small matters - wasn't given free wifi code at checkin, and wasn't told that there was or

large room with kitchen, helpful staff

laundry was also in the suite which was nice

we got a free upgrade, but i think we must have because our room had a separate living room and a kitchen

i was so happy our suite had laundry- very helpful with a 5 month old

also had in room laundry facilities

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things, nice staff,

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities; quiet, nice location, free

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

- spacious room, with fully equipped kitchen stuff

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

modern renovated room. excellent gym facilities. staff kindly gave us late check-out.

paid parking, non-functioning lamps in the rooms, small gym.

noisy, drunk people and kids screaming could hear through walls, woke up

pool area is old

we were visiting for a wedding and it was a great stay with my kids

wifi was not working well

some of the rooms do not have strong wifi

wifi had severe issue , despite reporting to the front desk , issue wasn t resolved.

front desk doesn't answer the phone the free wifi isn't free, it's included

the room had free wifi, tv and a clock radio as well as enough towels, etc

wifi is terrible because they use cheap low quality system

ould upgrade to cisco instead)

wifi was spotty as well

was no card in room that showed wifi or what floor pool and workout room were on

wifi was not great; did not realize until this survey there was paid wifi which i would have opted

pool only got sunlight early in the morning and the hot tub was out of order

gym was alright. how large the room was and clean it was.

the attached bar and grill were very cosy, good beers and food good for

the outdoor pool was dirty

i liked the gym equipment. the front desk staff.. especially jake were courteous and kind.

excellent staff! delicious comp breakfast and comfy beds. great pool too.

the staff was good an breakfast was ok .

the pool was awesome, and the meal in the morning was exception

we really enjoy the breakfast and the kids like the pool

excellent customer service and great breakfast!

the swimming pool and hot tub were very relaxing

as a continental breakfast but in reality it was a full breakfast smorgasbord with toast, bacon, sausage, eggs,

the pool and hot tub were very nice

it was typical of a continental breakfast

clean rooms, good service, good indoor pool

lousy wifi

wifi terrible, breakfast was an apple or orange, doughnut and coffee that you either took to your

wifi

wifi was the fastest i have ever connected to even in bigger brand name hotels

and the wifi is top three of my hotel experience in canada, so many so call wifi service is 56k

room smelled like a pool, it was that clean and smelled fresh

is used on there site doesn’t not represent what the rooms look like extra charge on having the kitchens no fridge or microwave is part of the package of the room

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

very nice kitchen. very clean.

was a silverfish in one of the beds and 3 bugs on the kitchen counter not good wont be staying there

owner is very rude. rats and mice dancing in room and kitchen. bed bugs and dust mites all over.

pool across parking lot. clean and peaceful.

i like that there was an amazing swimming pool across the parking lot for the kids

pool or much of any facilities

no pool although it was mentioned on their hotel page. it was a disappointment for my kids.

breakfast was amazing

i loved being able to use the steve nash gym across the street

once we checked in we found out it was closed which was disappointing for the kids and i

wasn’t quite, kids next door were screaming

good location, great facilities; laundry was very cheap. extensive breakfast range.

changed rooms for me upon arrival to the lower floor so i didnt have to haul it up the stairs), laundry room was clean (everything worked), staff were friendly and breakfest was quiet good and

nice and value for money breakfast and dinner at university dinning hall/restaurant.

breakfast option was great: affordable with a nice selection

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of food to

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

staff were very nice and the bar and restaurant were quite good

the had a spa that looked appealing

enjoyed the local musician( steve sainas) in the bar and the barmaid natasha made us feel very

the room’s lighting was quite dim, and the kitchen wasn’t very clean

clean washrooms and kitchen

full kitchen

great kitchen space for cooking or working remotely

a bit far from the centre, you first expect a hostel, but it's a normal flat with a kitchen and 4 rooms for guests

the kitchen had plenty of extras such as oil and spices

very clean large two bedroom main floor two baths full kitchen with everything you need quiet and comfortable would recommend this accommodation to anyone

kitchen had all you need bbq too outside if you needed one

the kitchen is perfect

the location is close to a shopping mall and the room has a full equipped kitchen

bed comfy, room good size, good blockout curtains, decent bfast included, gym & pool too, staff friendly too

gym is small but i start my workout early, so, no problem at all

very central, staff was very efficient and helpful, hotel was very clean with swimming pool and gym

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the breakfast had a really good assortment

views of the city in the room, cleanness, provided gym, pool, breakfast & parking, transportation (skytrain), mall is good too

not fun when you have kids

i needed early check in as i had to be somewhere else during the whole check in window of 4:00-11:00

how small the pool and hot tub was

inside bar is good and convenient.

the buffett breakfast and pool made things so easy for travel with the whole family

friendly staffs, good room size, full kitchen utensils, and cleanliness

the gym is well-equipped and spacious

the continental breakfast are great

pool was closed due to covid

i also appreciated the attention to detail in regards to the suite which included a kitchen

ose to other things), free parking, free wifi, good thermostat

location

location, free parking and free wifi

the food we had, breakfast and room service, was very good

no pool for the kids, they were disappointed

spacious parking, good wifi

there was no information in room or given at the front desk for wifi

the wifi speed was atrocious....1.5m/bit down, 0.3 up

wifi didn't work most of the time.

if i had to have a complaint about something i suppose it would have been nice to have room service from the restaurant, but that was a covid precaution, not anything to do with the

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay, everything was closed sauna, laundry room,

gym and washing machines on site very good

under renovations, gym needs an upgrade, water damage visible in the room, some outlets were loose and had poor

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

the previous comment the add stated gym and hot tub, the open hour is very odd

laundry available on site. people are friendly.

but that was more our fault since we didn’t book a room with a kitchenette instead

staff; nice little spa with sauna and hot tub; clean room; parking close to room; 2 minute drive from wall mart; nice

not sure if it’s because i booked with a discount, but i was given a room right next to the laundry room, which was very loud throughout the day and night 11:00 pm the washing machine was

not sure if it’s because i booked with a discount, but i was given a room right next to the laundry room, which was very loud throughout the day and night 11:00 pm the washing machine was

the tile on the kitchenette counter and the bathroom was chipping off

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

frame windows that sometimes won't close easily to be locked, and inadequate electrical in the kitchen

the room was old fashion and has small kitchen area.

the dishes in the kitchen were all greasy and dirty and disgusting, i had to rewash everything we were going to use

kitchen in room could use more supplies, bath soap bars way too small, no music in lobby.

was a suite with a full kitchen which was what we booked and needed

wonderful staff great gym and restaurant

needed an early check in, but could not be guarenteed

the kitchen sink had debris in catch

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

upgraded to a suite. plus they accommodated my request for an early check in.

had a free upgrade to a kitchen unit and were very pleased with the design features of it

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

to local restaurants, golf courses and highway

the cheap laundry facilities, sauna & location

the price includes a delicious breakfast

the laundry facilities were a godsend but oddly were attached to the gym

close to the venue i went. the hotel allowed an early check in, which was really nice.

it was clean and loves the self laundry on site

spa tub room was very wonderful. location is good. clean room.

comfortable bed, the pool and hot tub area, friendly staff, free coffee, continental breakfast, was given free stamps

during our stay their were kids playing hide and seek during the day

the room was clean and had everything a guest might need (hair dryer, robes for pool, coffee, water, towels, bath supplies)

good spacious room. comfortable bedding. swimming pool is decent size.

good wifi, clear instructions with its own online portal

the tv kept loosing wifi signal so i had to keep logging it back in but not a big issue.

nice room, bathroom & wifi

ke washing machine), common kitchen, whole district of lovely

clean kitchen and bathroom

affordable option in a convenient location for our needs. laundry was nice.

laundry facilities, great managers!!!

cheapish. laundry facilities.

was super friendly and chatty, was also very helpful when we had to do our laundry

everything you need is a walk away laundry facilities right there on the property reasonably priced

wifi wasn t consistamt. kept dropping off. frustrating.

wifi was very bad. can t get it from the room.

rooms were gross, out dated, wifi wouldn't work

beds and pillows very comfy,staff friendly and efficient, quiet, clean,free wifi.

wifi out all the time no communication with staff bursting into room

breakfast was exceptional; much more than

gym and breakfast

us in ( she definitely earned 5 stars rating ) nice parking available, my kids liked the swimming pool

the lady who checked us in ( she definitely earned 5 stars rating ) nice parking available, my kids liked the swimming pool

the only little tiny complaint would be the pool was pretty cold, but the hot tub was great!

pool but that is o

no pool

no pool. weird vinegar smell in elevator. train was very loud at night.

i didn’t like the location and there wasn’t a pool

breakfast was excellent, staff was very friendly.

for me it was a perfect stay…wish the tiki bar had been open but that’s just timing.

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

basic, and having the restaurant and bar closed due to staff shortage, the stay was quite nice and all the members of staff we met were

unfortunate the tiki bar was closed for renos, but probably worked out as we were above it so could have been noisy

and if you are lucky yiu will be there when the the fabulous tiki bar is open

and kids wearing light clothing

free airport shuttle, free coffee & muffins, coin laundry & kitchenette room

in the room that makes a lot of noise if turned on nothing to do around the hotel, two bars and a fitness, thats

there was even laundry available (wish i'd known when a pen leaked in my pocket

we’ve stayed in the accent inn in kamloops several times when visiting our kids, so we knew we’d be in good hands

the room was of good size and the wifi signal was strong.

the wifi was great

clean and comfy. good wifi

my last name wrong for wifi access so i didn t use it

wifi didn;t work the first time i stayed

breakfast was the typical hotel food

loved the pool and hot tub, didn't get to use the sauna

is very small but they offer what we want, for example coin laundry room for wash and dry, microwave

breakfast could be replenished more often

we find that the beds are comfortable, the staff is friendly and the breakfast is very good

made to feel welcome, very reasonable rates, rooms beautiful and clean the bonus was the swimming pool- we were soon enjoying that

great staff, pool is nice and close to airport.

free shuttle. the pool area seemed ok, but the gym had no more than 3 pieces of equipment.

the facilities are enough for short stay, such as an indoor swimming pool and a table pool

and they gave us a smoking room even we travel with kids

i was in virtual training for 3hours of my day and used wifi for half of it and it was a good connection

wifi wasn't very good, could hear people in hallways talking quite late and toilets flushing was

the rooms are nice and clean, tv was easy to guide through and there is free wifi

wifi keeps cutting out and you have to reconnect

there were wifi issues and we could not connect.

wifi was in then out all night , but that was the only issue

wifi would continuously cut out

gras parking and wifi

wifi never connected for 3 days

wifi did not work. shower did not work.

laundry

there was old laundry from a past tenant hanging in the bathroom

great location. laundry facilities were helpful. lovely garden out back.

hot breakfast with several options, clean indoor swimming pool & hottub, restaurant next door

no complaints, except the kids running down the hallway in the morning

the gym was small and felt confined

breakfast was the best selection i've ever had, room had upgraded features, friendly

the kids loved the pool and having to book a time helped us to feel comfortable and safe

(the hotel manager) went out of his way to arrange a shuttle ride for us to the river rock casino even though their shuttle only went to the airport

airport, complimentary breakfast, 24/7 coffee and tea at the lobby, spacious and well equipped gym, well designed room, comfortable bed, helpful

near the airport with shuttle service

it was in a decent location to walk to a few eating places and the casino

breakfast was great. location was excellent. everything exceeded expectations.

no additional facilities like a gym or pool but that is very minor for me.

in our booking kitchen was mentioned, we couldn't find it in the room

laundry facility and no coin operated laundromat nearby

we left before breakfast and they gave us breakfast bags

a soaker tub, fresh coffee was waiting for us, it smelled fresh, the staff was great, and the shuttle service was very convenient as it started at 4:00am

wifi signal is so bad

the wifi was very slow

nk, travel agency, ...)

wifi was intermitten.

our only complaint is how slow the wifi is

clean and excellent breakfast

breakfast was great. all as expected. very good service. shuttle service excellant.

location from the airport, the taxi that you paid for after hours as i arrived after 11pm, the breakfast was delightful and homey with a good selection and the proximity to the sky train for the

the breakfast and the shuttle

shuttle was excellent

was an air of calm and competence by the staff given the news of corvid19 on the breakfast tv

clean, breakfast has multiple choices, and having a free shuttle to airport is very

good breakfast. shuttle service prompt.

we were given a late check out and they minded our bags for another couple of hours since we had an evening flight

close to airport and shuttle

kitchen had everything to cook and the place made me feel very comfortable and at home

have access to full size kitchen

bed was comfortable, the space generous, a private bathroom with a shared living room and large kitchen

we had use of a full kitchen if

access to a full kitchen allowed us to cook our own meals

same with breakfast, smaller selection but value for money

the jacuzzi, the pool and gym room!

& smooth check in, rooms were clean n crisp, amenities (pool & spa were used both were clean &fresh) parking space available, staff were very polite n

the individual packed breakfast in the morning was a kids touch during

the pool and gym are clean and nice

fast wifi good customer service would go back for another stay

wifi kept going off

to airport; very clean; huge comfortable bed; i arrived late, restaurant right next door; perfect wifi; if you're only staying in van and going straight back to airport this is the perfect option

an extra wool blanket more bottled water wifi was very slow. i gave up on it.

the wifi is the worst wifi i have ever used.

the outdoor swimming pool and hot tub. it was close to the night market. and casino.

some difficulty identifying shuttle for airport pickup. limited dining options after 10pm.

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

it had a swimming pool and shuttle service from airport and the shuttle was more like a personal driver service

pool, unique stylish bedrooms and proximity to sky train

booking made 20th june a request was made for a late check on departing day which was confirmed at the time of the original booking

the shuttle service was reliable, used it to and from airport

gym is relatively well equipped

shuttle service was a nice feature too

we were allowed late check out to 3pm with no additional

big comfortable room, free wifi

have to be part of the rewards system to get onto the wifi

friendly staff first of all. wifi was good. your typical westin in a good way!

wifi was sufficient for work zoom calls

room service had a great seduction of healthy menu options to choose from for all ages

from the airport free shuttle but you need to call the property indoor pool and jacuzzi good wifi

wifi connection and friendly staff

beds, bath, wifi, staff,able to open window.

parking is included. free wifi.

the wifi was easy to use, we appreciated that

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

wifi is slow and doesn t really extend to laundry room

wifi broke for a whole day

wifi was unreliable and tv was not updated so apps like netflix wouldn t open

poor wifi connection

the wifi didn t work well in the gym.

wifi was strong enough for video conferences for work

no free wifi also wanted a. bath not shower.

they charge for wifi, which is absurd for a hotel of this price

of parking and having to pay for wifi

the wifi was complimentary for all guest

wifi is slow but all good

wifi was patchy.

hotel, fantastic staff, amazing location wifi is meh but didn t care cause everything else was great

the wifi was weak and unreliable

wifi didn't work the best in the room that it

plus a late check out as we were so tired when we arrived

easy and early check in. location. cleanliness and friendly staff

full kitchen however no equipment which i thought was strange

kitchen on every second floor

gym and kitchen facilities are great

the hotel service was exceptional and professional rooms were lovely, great service, excellent wifi connection

the wifi is good

able to google and know what buses to catch it was a beautiful stay had air conditioning and free wifi

wifi was terrible

wifi connection is great, i didn't experience any level of disruption

we were able to do early check in because there was already a room available

late check out possibility was a plus

hotel was in a great location and the free breakfast was super convenient.

was excellent, loved the stadium next to it and skytrain, gym was well equipped, my son worked out everyday

clean, great location, gym was very good for a hotel, room had openable windows.

really useful guest laundry available free of charge which was great at that

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

the gym could have been better equipped :)

helpful and friendly staff - supported us with early check in and late out, and extra amenities great size room and very

staff should have alternative laundry rather then using guest laundry, especially when there is only 1 machine and 1 dryer nil

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

our laundry service took 24hrs to be ready.

martina was exceptional and accommodated our early check in request

same day laundry excellent

when i called to ask about an early check in, i was sort of brushed off and told to call back in an hour to which i didn't as i

very clean and modern. great location right next to airport and free shuttle.

didn't get a chance to check out the gym

free airport shuttle, great staff and amazing gym

to the airport, beautiful views of the marina and mountains was very nice, and a great top floor gym with nice

you can rent space to leave your car and shuttle/taxi to airport provided by the hotel the cafe had very good food and service was

has washer and dryer and well equipped kitchen

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

excellent kitchen facilities with high quality fittings and crockery

fast wifi

wifi worked well

the room was clean and quiet and had great wifi

wifi was good

wifi excellent / reasonable parking costs

wifi was not the best and parking rates were way too high.

we were happy to get the suite room with wifi

wifi, clean spacious rooms, daily free water, comfy bed

wifi was very fast and reliable

bed comfortable, elevators good, wifi good, shower good, tv good - lots of usb charging ports.

location, size, kitchen

parking was great and felt safe

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

we were able to freely use kitchen area

i rented a car which was the best thing i did and parking was not a problem at all