there is a bar and restaurant downstairs which was convenient

a bit too noisy in the wee hours from the bar downstairs.

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

hotel - great staff and next to their bar with a beer garden

clawfoot tub, full kitchen

free coffee in the kitchen with the cofee pot

kitchen well stocked and lovely bars and places to eat around us

bedroom with extra living room and kitchen is just perfect for a family stay

i had a three rooms suite completely furnished with a complete kitchen

wifi was kind of in and out sometimes or very slow.

wifi didn't work and the room was very small for the price.

didn't use the wifi or have coffee

wifi was very slow this time, although it was fine last time i stayed a couple of weeks ago

small matters - wasn't given free wifi code at checkin, and wasn't told that there was or

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things, nice staff,

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities; quiet, nice location, free

- spacious room, with fully equipped kitchen stuff

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

wifi terrible, breakfast was an apple or orange, doughnut and coffee that you either took to your

wifi was the fastest i have ever connected to even in bigger brand name hotels

very basic motel. small, but good service and clean rooms. wifi is excellent as well.

good tv and wifi

wifi

nice room,including breakfast. worth the price.

nice choices for breakfast, counter staff very helpful and friendly

overall, great place to stay. good nights rest. good breakfast. friendly staff.

breakfast was good

the breakfast was delicious

some of the rooms do not have strong wifi

the room had free wifi, tv and a clock radio as well as enough towels, etc

wifi connection was very poor and sporadic pool was very small and didn't open until 10am so no

wifi had severe issue , despite reporting to the front desk , issue wasn t resolved.

i could hear the ppl next to me talking, it was annoying wifi sucked, constantly had to reconnect while in the room

room, nice coffee and tea facilities, very good wifi throughout the whole hotel, clean and nice bathrooms with all kinds of toiletries, very good

restaurant pool hottub and gym, big windows in our room

pool and gym facilities are very nice

the bar area was good with a great range of drinks

room service during these times and the most amazing view

wifi was spotty as well

wifi is terrible because they use cheap low quality system

excellent, i enjoyed the breakfast, the security, the free parking, the cleanliness and the free wifi

ould upgrade to cisco instead)

wifi was not great; did not realize until this survey there was paid wifi which i would have opted

no pool or gym

lovely kitchenette which had everything even washing up liquid tea towels and all cooking items

small gym and laundry rooms came in useful

breakfast choice was great. room was spacious - we had a kitchenette.

the full gym and pool is across the street, alternates male / female

and wifi worked well, and kitchen seems fine

cutleries in the kitchen were

full kitchen

the kitchen wasn't great

has kitchen and laundry facilities, free on street parking

views of the city in the room, cleanness, provided gym, pool, breakfast & parking, transportation (skytrain), mall is good too

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the breakfast had a really good assortment

roof top pool was a lovely accommodation for the kids as well

comfortable beds, even had a swimming pool

excellent location. pool. gym. parking. great spot.

friendly service breakfast was wonderful they even have a washer and dryer which was great as we were travelling on

like have chai (indian-style tea, not tea bags) at breakfast

there is a very good gym and swimming pool, which, for somebody like me who is very active and likes to go to the gym

could have a change room in the pool room

had bacon with the free breakfast and the lady working there so nice always made my waffles for

the buffett breakfast and pool made things so easy for travel with the whole family

fact there was parking in the garage, the smoking area outside the 2nd floor bar and the bartender

woman working the coffee bar was very friendly, knowledgeable about the area, and helpful

clean. comfortable. quiet. very helpful staff. got an early check in.

after a 7 he drive a mini bar would have been appreciated

fully functional kitchen including utilities which was nice especially if you are traveling with kids

it came with a full kitchen and insuite laundry which was great

bed needs to be replaced i ask for 3 blankets to put on top to make it more comfortable for the kids

i was so happy our suite had laundry- very helpful with a 5 month old

of room in suites, kids loved it, it was like a full size one bedroom apartment with all the amenities

the continental breakfast are great

the gym is perfectly instaled with high quality machines

rooms, pool

no bathtub. the pool was too average compared to the rest of the hotel.

is good but the amenities are not enough for big crowds as there's only 1 spa and a pool

whirl pool didn't have jets regardless of the hard work staff did trying to fix it

pool and fitness center

the staff were friendly and found us an adjoining room for the kids

pool needs a little cleaning.

i wish the pool has been open.

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of food to

nice and value for money breakfast and dinner at university dinning hall/restaurant.

breakfast option was great: affordable with a nice selection

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

the pool was closed for renovation/winter which was not mentioned anywhere prior to booking and was

they also had a swimming-pool and a hot tub

very nice front office staff who made sure i had a place to park as i was pulling a trailer and arrived late at night

i liked the gym equipment. the front desk staff.. especially jake were courteous and kind.

bright and sunny. friendly staff. relaxing swim in the pool.

we really enjoy the breakfast and the kids like the pool

great hot breakfast and leisure pool

the gym is too small for the size of the property

pool was closed

the renovations to the gym was great

location, free parking and free wifi

location

ose to other things), free parking, free wifi, good thermostat

our room must have been close to pool as we could hear kids and yelling and screaming.

not go to any of the restaurants with my kids

room smelled like a pool, it was that clean and smelled fresh

very nice kitchen. very clean.

is used on there site doesn’t not represent what the rooms look like extra charge on having the kitchens no fridge or microwave is part of the package of the room

that froze and ruined approximately $100 worth of food we accidentally closed the door to the kitchen, which then locked

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

owner is very rude. rats and mice dancing in room and kitchen. bed bugs and dust mites all over.

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay, everything was closed sauna, laundry room,

view! of the mountains, quiet, nice staff. laundry, gym

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times to

view! of the mountains, quiet, nice staff. laundry, gym

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

we missed the pool

fitness centre is quite good staff are nice

no pool

105 was noisy due to closeness to laundry rooms

other useful amenities included a fitness room and guest laundry

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

the room was old fashion and has small kitchen area.

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires hanging out of the

there is no shared kitchen

the location is close to a shopping mall and the room has a full equipped kitchen

was nice to find coffee in the kitchen

highly recommend to families passing through, as we were able to do laundry there and cook our own food

kitchen had all you need bbq too outside if you needed one

was that the ability to cook meals is limited, or we could not work out how to be able to use the kitchen more effectively

i like that there was an amazing swimming pool across the parking lot for the kids

needs a pool

lots of breakfast options than i expected

of bed and bathroom but when i see then all doubts clear staff is so helpful, one good thing breakfast included in hotel price i will recommend to all travellers because price was so good,

it needs a pool.

the had a spa that looked appealing

staff were very nice and the bar and restaurant were quite good

enjoyed the local musician( steve sainas) in the bar and the barmaid natasha made us feel very

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

we have 4 kids, but the rooms don't accommodate us all.

misleading about the free shuttle to canada place, we assumed you could return (it is only one way), luckily we had a car and

gym plus laundry in the facility too

advertised shuttle service to canada place. but they don?t tell you it is only one way!

infrastructure is breaking with holes through the floor and walls, need coin changer in laundry room or receptions should carry enough change for laundry

nice room, bathroom & wifi

good wifi, clear instructions with its own online portal

the tv kept loosing wifi signal so i had to keep logging it back in but not a big issue.

very easy to park as lots of street parking

location, ease of street parking, very clean, safe and house attendant was very friendly.

free shuttle was a bonus

great location and great shuttle service

room all around great and will remember the nice kitchen facilities for future visits

my kids are happy to see that

for a family with 2 young kids this was great

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

lastly, there is no breakfast provided but you have a discount at a bar attached to the hotel, and there are supermarkets around

there is a bar with live music in the building which i was made aware of - the front desk said the music might

and if you are lucky yiu will be there when the the fabulous tiki bar is open

tiki bar was closed

clean and comfy. good wifi

access to wifi wasn't easy. bed was ok.

the wifi was great

wifi didn;t work the first time i stayed

the free wifi you promote hardly makes up for the lack of bellboy service

waited hr for man get off treadmill at gym,need

it was great location for flying out the next day, and i like the late check out

and the pool was awesome

not just that since our kids like to drink milk before going to bed i went out and bought a 4l jug out of which we only

the kids enjoyed the indoor pool very much

beds and pillows very comfy,staff friendly and efficient, quiet, clean,free wifi.

poor signal of wifi

wifi was very bad. can t get it from the room.

rooms were gross, out dated, wifi wouldn't work

wifi wasn t consistamt. kept dropping off. frustrating.

the wifi is so slow.

gras parking and wifi

room was next to the elevators, so lots of people noise and the wifi kept dropping

wifi was in then out all night , but that was the only issue

wifi would continuously cut out

wifi didn't work most of the time.

spacious parking, good wifi

the wifi speed was atrocious....1.5m/bit down, 0.3 up

there was no information in room or given at the front desk for wifi

free parking

gym available

the breakfast which was included was the best!

love the daily breakfast, the gym and the available laundry machines

no swimming pool but the gym is well equipped

great having a guest laundry facility

while using the very small gym, someone was smoking in the office on the other side of the gym making not a great experience

shuttle was not available , has to pay $20 to get to hotel from airport

good value for money, with an airport shuttle service, and on site gym room.

charged $30 for a 45 minute early check in when our room was actually ready

no chef on site , no grill for fresh hot breakfast in the kitchen

nk, travel agency, ...)

food in the casino restaurants, wifi blocks all kind of access

wifi was awful speed test at 2mbps.

the support of matress is very weak and the wifi is too slow.

our only complaint is how slow the wifi is

near the bridgeport station, free breakfast, free shuttle bus to the airport. good.

great breakfast and location.

shuttle was excellent

free shuttle bus

shuttle was easy and ran often the breakfast was nice with lots of variety the desk people very very friendly the cleaning girls were

was an air of calm and competence by the staff given the news of corvid19 on the breakfast tv

nice breakfast

we were given a late check out and they minded our bags for another couple of hours since we had an evening flight

very clean, comfortable bed, good breakfast, worth every penny

good breakfast. shuttle service prompt.

an extra wool blanket more bottled water wifi was very slow. i gave up on it.

upgraded our room, free wifi, and gave us a free shuttle to the airport in the morning

wifi kept going off

the wifi is the worst wifi i have ever used.

to airport; very clean; huge comfortable bed; i arrived late, restaurant right next door; perfect wifi; if you're only staying in van and going straight back to airport this is the perfect option

& smooth check in, rooms were clean n crisp, amenities (pool & spa were used both were clean &fresh) parking space available, staff were very polite n

breakfast good, lots options, staff friendly.

friendly staff, pool is good,

the hotel has an indoor jacuzzi and small pool

swimming pool , free parking , location, self laundry convenient,

loved the 24 hour gym and beautiful heated

to airport with shuttle; spacious and beautiful room; close to good late night dining

wish the pool opened earlier

lovely hotel, super comfortable beds, beautiful bathroom, enjoyed the gym and the rooftop pool/spa on a very cool afternoon

the gym and facilities all immaculate

wifi was sufficient for work zoom calls

big comfortable room, free wifi

have to be part of the rewards system to get onto the wifi

friendly staff first of all. wifi was good. your typical westin in a good way!

early check in is available on a 1st come 1st served basis at no extra charge

hotel answered their phone and had a shuttle pick us up within 20 minutes

have a gym

free airport shuttle

gym is relatively well equipped

shuttle service. good bar staff.

free wifi and parking

from the airport free shuttle but you need to call the property indoor pool and jacuzzi good wifi

wifi connection and friendly staff

would prefer to have the wifi password protected

good mini fridge and all the amenities i needed along with free wifi for guests

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

wifi ketp cutting in and out

wifi broke for a whole day

wifi is slow and doesn t really extend to laundry room

you look up the hotel it says free wifi and free parking

wifi was unreliable and tv was not updated so apps like netflix wouldn t open

no free wifi also wanted a. bath not shower.

a fee for parking & wifi the water pressure was very low on the taps and shower

wifi facility is not strong enough & your receptionist input my last name wrongly

wifi didn t work for my daughter s switch

wifi was strong enough for video conferences for work

hotel, fantastic staff, amazing location wifi is meh but didn t care cause everything else was great

just the wifi

wifi kept disconnecting randomly.

the wifi was weak and unreliable

wifi was patchy.

full kitchen however no equipment which i thought was strange

gym and kitchen facilities are great

location and awesome amenities for the price, like gym access and free coffee in the morning

kitchen on every second floor

clean and well maintained free day pass to offsite gym

wifi connection is great, i didn't experience any level of disruption

wifi was terrible

value for money. supportive staff. good wifi and amenities, comfortable bed.

the wifi connection is not stable.

able to google and know what buses to catch it was a beautiful stay had air conditioning and free wifi

the breakfast was great

kitchen set up was limited which meant more eating out than anticipated

the treadmills were broken and the gym equipment was limited. small shower space.

we did laundry while we were there on the 15th floor

late check out possibility was a plus

gym was very small and cramped

to the airport, beautiful views of the marina and mountains was very nice, and a great top floor gym with nice

great stay , loved the gym at the top of the building

gym was bare minimum. a little dated. a bit pricey

clean rooms, good staff and good gym and view

gave us plenty of space, and having the pool on the same floor made it so easy (and fun) for the kids

rooms, the pool and hot tub were open and available upon reservation system which was great we got an hours

we loved that complimentary laundry room

the location, the pool, the wifi, the spacious room & the staff

good cost performance. location, okay. early check in after a long flight was super.

we were able to freely use kitchen area

parking was great and felt safe

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

i rented a car which was the best thing i did and parking was not a problem at all

location, size, kitchen

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

early check in was great, breakfast was ok as well

there is no laundry and microwave.

our laundry service took 24hrs to be ready.

walls, was very loud in other rooms/in the hallways - kids running and yelling, someone playing the same song on guitar 50 times in a row at 8am

the kitchen was well stocked

rooms are spacious and amazing with a kitchen and many utensils

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

has washer and dryer and well equipped kitchen

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

the wifi was also good

good free wifi

wifi excellent / reasonable parking costs

as this was a business trip for me i cannot over emphasize the great and very fast complimentary wifi

it has *real* wifi,

bed comfortable, elevators good, wifi good, shower good, tv good - lots of usb charging ports.

wifi was not the best and parking rates were way too high.

wifi, clean spacious rooms, daily free water, comfy bed

we were happy to get the suite room with wifi

wifi was very fast and reliable

we had a room with an awesome view :) pretty good wifi

poor wifi

wifi wasnt very good

poor wifi at the bar/breakfast area commun area is a bit small

wifi was fast

enjoy their adjacent pub with excellent atmosphere, quality beers, and good bar food-especially liked the ‘fish and chips’

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

caught up on washing in hotel’s laundry room

guest self serve laundry a real bonus

it even has a bar next door, and is a short walk from granville

wifi was a bit slow (not suitable for video calls). the mattress/bed was a bit too soft for me. (-)wifi was extremely poor! (+) wifi is good

room service food was so delicious! staff are friendly and accommodating.

early check in available restaurant on site

exceptional professional and discreet room service daily

gym was wel equipped

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

wifi excellent

near metro, breakfast included, early check in, friendly and helpful. wifi works.

spacious room, huge bathroom, blazing fast wifi, great amenities, super friendly staff.

wifi access was not consistent

having secure wifi in a hotel is brilliant for a business

good wifi included in price

free wifi

air con and wifi good

the wifi needibg to relogin in each time ee return to the room caused us to use roaming data while we

can't believe that in this day and age that you don't have free wifi in the rooms

wifi is reliable

room service was also quick and quality of food was great

didn t eat breakfast

breakfast was in addition to the cost. no real vegan offerings.

great little wine bar for meeting up with our local friends before a night out

didn’t sleep second night due to bar patrons outside/downstairs

close to elevator as requested and they accommodated early check in since we had just departed the cruise ship

come every year with one of my kids for a night down town

best location in vancouver. a fantastic restaurant and cocktail bar attached

gym not open on weekend

kids room was bigger than ours!

i looked into the minnie bar fridge we discovered a coke that had been drank

ev charger for

no grab bar in shower.

bed is comfy, wifi

charging for wifi is ridiculous

am a rewards member so wasn t charged for wifi

the wifi did not work very well in the room i was in.

the wifi is not paid, it's free

wifi was also excellent

we ate in the hotel bar and the food was really lovely

we ordered a vegetarian breakfast through room service, but they delivered a meat dish instead and still charged us the full amount with no

the rooftop bar was a bonus discovery this time around

the bar stools are broken upstairs

the staff were very helpful and the breakfast was good bedroom lovely.

the breakfast was good and the room was perfect my bed was big and had fresh bed sheets

no slippers provided in the room no laundry

the location to the airport shuttle service to the airport clean room and pleasant staff

breakfast was available with ceramic mugs and plates, with metal cutlery, so we did not have to use