wifi didn't work and the room was very small for the price.

small matters - wasn't given free wifi code at checkin, and wasn't told that there was or

didn't use the wifi or have coffee

wifi was kind of in and out sometimes or very slow.

wifi was very slow this time, although it was fine last time i stayed a couple of weeks ago

kitchen well stocked and lovely bars and places to eat around us

i had a three rooms suite completely furnished with a complete kitchen

floors are old and creak, rooms are darker (except the kitchen) and bathtub is better suited for baths (though it is possible to shower)

the living room and kitchen were nice and gave us that extra room to hang out

free coffee in the kitchen with the cofee pot

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

a bit too noisy in the wee hours from the bar downstairs.

was a bar downstairs and we were above it

we loved the food and our waitress at the met bar and grill

staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things, nice staff,

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities; quiet, nice location, free

- spacious room, with fully equipped kitchen stuff

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

room, nice coffee and tea facilities, very good wifi throughout the whole hotel, clean and nice bathrooms with all kinds of toiletries, very good

i was there on an extended buisness trip and they don t have laundry facilities friday thru sunday and it takes a full 24 hours

i was thinking ing about a walk to a particular restaurant and the patrons at the bar advised against for safety

first hotel without a bar fridge, brought takeout dinner and wine couldn't store it tossed it in the morning

if the pool was open... but totally understandable due to covid restrictions.

there's good breakfast

nice choices for breakfast, counter staff very helpful and friendly

breakfast was good

the breakfast was delicious

centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

the swimming pool and hot tub were very relaxing

liked breakfast, pool and gym

friendly service breakfast was wonderful they even have a washer and dryer which was great as we were travelling on

there is an indoor pool and hot tub which makes your stay that much

like have chai (indian-style tea, not tea bags) at breakfast

the shower was great and wifi worked well

wifi was the fastest i have ever connected to even in bigger brand name hotels

very basic motel. small, but good service and clean rooms. wifi is excellent as well.

wifi does not work more than 5 minutes at a time ...

lousy wifi

the room had free wifi, tv and a clock radio as well as enough towels, etc

front desk doesn't answer the phone the free wifi isn't free, it's included

some of the rooms do not have strong wifi

wifi had severe issue , despite reporting to the front desk , issue wasn t resolved.

wifi connection was very poor and sporadic pool was very small and didn't open until 10am so no

room smelled like a pool, it was that clean and smelled fresh

that froze and ruined approximately $100 worth of food we accidentally closed the door to the kitchen, which then locked

owner is very rude. rats and mice dancing in room and kitchen. bed bugs and dust mites all over.

very nice kitchen. very clean.

it was trrribly dirty old stuffs and appliances it was motel but without kitchen !! funny

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

the staff in the kitchen were friendly

i loved being able to use the steve nash gym across the street

stole 180 from my kids for an error that their system

wasn’t quite, kids next door were screaming

made our morning by accomodating us for a quick dress change, and then also accomodated our early check in

wifi is terrible because they use cheap low quality system

was no card in room that showed wifi or what floor pool and workout room were on

ould upgrade to cisco instead)

wifi was spotty as well

excellent, i enjoyed the breakfast, the security, the free parking, the cleanliness and the free wifi

a bit far from the centre, you first expect a hostel, but it's a normal flat with a kitchen and 4 rooms for guests

full kitchen

great kitchen space for cooking or working remotely

cutleries in the kitchen were

the kitchen wasn't great

we got a free upgrade, but i think we must have because our room had a separate living room and a kitchen

in suite laundry

it has a kitchenette which is nice to have if you have small kids.

location is excellent and very good staff.nice and clean room with bonus kitchenette.

spacious with kids,good location, laundry.

the staff were friendly and found us an adjoining room for the kids

we were visiting for a wedding and it was a great stay with my kids

very clean with great restaurant and outdoor pool

paid parking, non-functioning lamps in the rooms, small gym.

kids love the comfy beds and they also love the pool

the staff, location, cleanliness, breakfast and pool

had to pay extra for young kid but according to ihg website all kids under 12 are free

comfortable beds, even had a swimming pool

views of the city in the room, cleanness, provided gym, pool, breakfast & parking, transportation (skytrain), mall is good too

heated pool was nice and warm, but a hot tub would be great to relax in on the pool deck as well

we loved the gym, it had exactly enough equipment that we were able to get our full workouts in every morning

parking, good location, restaurants nearby. room spacious and clean. pool simple, clean.

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend nothing had happened at first n later just waived the

gym and pool are small and staffs were on strike so no daily housekeeping

swimming pool was overrun by noisy kids right up till 10pm

room is clean, quiet, has a kitchenette although we did not use it coz we only stay for a night

the breakfast bar made our lives so much easier

the room itself was clean, modern and comfortable and the kitchenette provides the flexibility to make simple meals and/or warm up food

no bathtub. the pool was too average compared to the rest of the hotel.

we couldn’t say enough about nathan or the hotel, an excellent place to stay and the breakfast room was delightful

the pool was cold to swim in it an they never chang are sheet on the bed in are room

friendly staff, cleanliness of my room, free parking and complimentary breakfast

later so did not make breakfast

hot breakfast was always fresh and delicious

the front desk people are always patient and friendly, the new hot breakfast they have is amazing everything you would want for breakfast they got

they also had a swimming-pool and a hot tub

pool only got sunlight early in the morning and the hot tub was out of order

we ate at fixin bar and grill, food was excellent ,on the jan15 best burger and fries and chicken and fries

very friendly staff. the pool and hot tub also a bonus!

very nice front office staff who made sure i had a place to park as i was pulling a trailer and arrived late at night

we ended up eating in the social tavern for dinner, because they let kids in before 9 pm, but not ideal

needs a pool

no pool although it was mentioned on their hotel page. it was a disappointment for my kids.

breakfast was amazing

one of many instances was when i was doing laundry and needed change to complete the drying process

location

ose to other things), free parking, free wifi, good thermostat

location, free parking and free wifi

tv, pillows too big, drunk guests arguing in the hall late at night, toilet backed up and room service sucked

loved the casino in the same building

the previous comment the add stated gym and hot tub, the open hour is very odd

the gym was poor and had no ac

rooms great staff and good emenities such as spa pool and sauna

gym and washing machines on site very good

cons: the first floor is being renovated, so no pool or sauna, no gym, no breakfast

breakfast option was great: affordable with a nice selection

nice and value for money breakfast and dinner at university dinning hall/restaurant.

next to the dining hall - a 24 hour buffet facility open to the public for a very good price $5 breakfast etc

we had the opportunity to dine in dining hall for breakfast and it was excellent value and a wide variety of food to

staff; nice little spa with sauna and hot tub; clean room; parking close to room; 2 minute drive from wall mart; nice

other useful amenities included a fitness room and guest laundry

other useful amenities included a fitness room and guest laundry

clean and comfortable, we loved the little kitchen and the whole set up, so close and walkable to transit

front desk helped with directions to the downtown, and on guest laundry usage

wifi wasn t consistamt. kept dropping off. frustrating.

wifi out all the time no communication with staff bursting into room

beds and pillows very comfy,staff friendly and efficient, quiet, clean,free wifi.

poor signal of wifi

rooms were gross, out dated, wifi wouldn't work

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

there is no shared kitchen

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

room had a kitchenette so was convenient

the wifi speed was atrocious....1.5m/bit down, 0.3 up

there was no information in room or given at the front desk for wifi

spacious parking, good wifi

wifi didn't work most of the time.

had to fully dress and take the kids out somewhere to feed them, costing even more than what we were planning

friendly staff & loved the shuttle bus service.

close to the airport, reliable shuttle service and friendly staff!

did have a microwave for guests but it's in the laundry room

early check in no problem ud83dude0a

the laundry needs attention.

the tv kept loosing wifi signal so i had to keep logging it back in but not a big issue.

good wifi, clear instructions with its own online portal

nice room, bathroom & wifi

personally love how well-designed and how convenient the washroom and the kitchen are

touches of free coffee and a couple of snacks, the clean facilities, the readily available street parking, the location, and the open shared space

the free wifi you promote hardly makes up for the lack of bellboy service

access to wifi wasn't easy. bed was ok.

wifi

clean and comfy. good wifi

the wifi was great

the had a spa that looked appealing

staff were very nice and the bar and restaurant were quite good

enjoyed the local musician( steve sainas) in the bar and the barmaid natasha made us feel very

i would recommend the poco inn and suites to all of my friends, bar was great too live music from random people

the kitchen is perfect

it was nice to do the laundry, so that everything was already done when we came home

was nice to find coffee in the kitchen

to bring my blow dryer body wash ect having a washer and dryer was a nice bonus (which included laundry soap or pods)having coffee or tea ect was nice

very clean large two bedroom main floor two baths full kitchen with everything you need quiet and comfortable would recommend this accommodation to anyone

allowed for late check out which we needed

nice pool, late check out

location and pool.

allowed us a late check out and then kept our luggage until evening when we had to leave for the airport

no hot water. slamming doors. unsupervised kids in pool area. tv cut in and out

wifi was in then out all night , but that was the only issue

wifi did not work. shower did not work.

didn't tell us where the pool was, how to get to our room, business center or what the wifi password was, told us parking for a week was 5 dollars when it was 5 dollars a day

wifi never connected for 3 days

wifi would continuously cut out

location close to public transport stops and groceries shops. guests laundry, fitness.

the free breakfast is great; it saves time when you have a meeting to attend

the price includes a delicious breakfast

close to the venue i went. the hotel allowed an early check in, which was really nice.

check in went smoothly breakfast was good shuttle to cruise port was great

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

gym available

super friendly staff and great free breakfast in the morning

shuttle to airport clean, nicely decorated rooms large bathroom conveniently next to costco and a

the hotel also has no kitchen to serve food

great staff. early checking and late check out.

breakfast offering… more suitable for soup kitchen than a hotel… coffee was terrible….

allowed early check in and kept us advised about traffic issues for airport shuttle

great location close to the airport. fairly convenient shuttle shared with the hampton hotel.

facilities- laundry, spa & pool, fitness centre

walmart and food shops laundry facilities, pool and complimentary breakfast

there was guest laundry available

laundry room available for $1

it was so convenient and easy to access, on the ground floor, and the spa was lovely

to airport and picked up on shuttle which was great

breakfast was great. all as expected. very good service. shuttle service excellant.

the breakfast and the shuttle

the breakfast and the shuttle

great value for 2 night stay that includes breakfast and shuttle to flying out from vancouver

wifi was intermitten.

just the wifi in this room is really slow, not sure if it is due to the location of the room or not

nk, travel agency, ...)

food in the casino restaurants, wifi blocks all kind of access

the wifi was very slow

travel with 3 kids from years

they have a free airport shuttle

nice breakfast

we were given a late check out and they minded our bags for another couple of hours since we had an evening flight

good breakfast. shuttle service prompt.

a free shuttle service was provided the restaurant breakfast was delicious

gym could have some leg machines

allowed late check out

helpful staff and early check in facilitated which was excellent.

day the hot water wasn’t working for the shower, and the staff advised me to shower at their gym, but didn’t schedule someone to check on my shower

food for kids on the bruno menu but i asked for plain pasta and they did do it for me but if it says family

to airport with shuttle; spacious and beautiful room; close to good late night dining

some difficulty identifying shuttle for airport pickup. limited dining options after 10pm.

one airport shuttle running in the evening so we had to stay in the shuttle (with 2 very tired kids) for a while when the shuttle u-turned to pick up more people when we were already halfway

free shuttle, comfy zealy bed, heated floor bathroom, made up room daily, spacious room, heated roof top

have to be part of the rewards system to get onto the wifi

wifi was sufficient for work zoom calls

friendly staff first of all. wifi was good. your typical westin in a good way!

big comfortable room, free wifi

bed was comfortable, view was awesome and the gym was also nice

wifi connection and friendly staff

would prefer to have the wifi password protected

free parking and wifi is always great as most surrounding hotels charge a fee for both

good mini fridge and all the amenities i needed along with free wifi for guests

parking is included. free wifi.

an extra wool blanket more bottled water wifi was very slow. i gave up on it.

the wifi is the worst wifi i have ever used.

the wifi

fast wifi good customer service would go back for another stay

was great, close to the airport, with a free airport shuttle and wifi

lobby was a bit dirty however keep in mind that there are shows in the bar downstairs from the accomidations and i think they were still cleaning up from the punk show

basic, and having the restaurant and bar closed due to staff shortage, the stay was quite nice and all the members of staff we met were

there is a bar with live music in the building which i was made aware of - the front desk said the music might

and if you are lucky yiu will be there when the the fabulous tiki bar is open

unfortunate the tiki bar was closed for renos, but probably worked out as we were above it so could have been noisy

wifi is reliable

can't believe that in this day and age that you don't have free wifi in the rooms

comfortable rooms. frequent airport shuttle. lots to do in area.

the price not included for breakfast

the pool area needed a bit of maintenance and cleaning.

did not like that the bar and dining room were together, and there was no nice place to chill and have a drink before

shuttle operating so we were given a taxi voucher

very quiet, easy 10 min walk to the outlet shops, the bar and grill adjoining is superb - a lone traveller sitting at the bar is made very welcome

kids enjoyed the pool after long flight

a playroom in the lobby, meal choices (limited for kids under 2-3 years)

is very small but they offer what we want, for example coin laundry room for wash and dry, microwave

only complaint was that the weight machine in the gym was still broken from last christmas (i stayed 4 nights in 2017

the spa bath did not work properly

location friendly staff pool /hottub warm breakfast and awesome on demand coffee 24/7

loved the pool and hot tub, didn't get to use the sauna

laundry facilities

shuttle took us from the airport to the hotel and we received instructions in advance how to

the staff were very helpful and the breakfast was good bedroom lovely.

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

was a great little hotel the staff was very helpful and the breakfast was just right to start your

left before breakfast time, but was offered to have a snack prepared

the breakfast is also good

the complementary breakfast was a godsend traveling with 4 kids ahead of our early departure

nice staff, lovely room, good shuttle to and from airport

shuttle bus was not running, however they did send for a taxi but it was a very crowded ride over

the wifi is weak. i have to use my phone data

room was big & fresh. wifi worked well.

i was able to use my firestick with the wifi password easy peasy

checked free wifi and breakfast included before i booked the hotel

wifi was terrible, super slow and every 10 minutes or so there will be no connection for a minute

there was old laundry from a past tenant hanging in the bathroom

great location. laundry facilities were helpful. lovely garden out back.

laundry

it would also be nice if the guest can use the facilities in the kitchen

many great things to eat at breakfast, very comfortable kitchen and our host was very kind and attentive

tea and coffee was available in the kitchen and in your room

we were able to freely use kitchen area

parking was great and felt safe

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

i rented a car which was the best thing i did and parking was not a problem at all

location, size, kitchen

we were even able to do some laundry and relax

house, had kitchen, laundry facilities, clean and tidy, in a good neighbourhood

easy to deal with welcoming they have everything organized mini kitchen laundry room they have games all the information you need for your stay and traveling, the rooms

chinese guesthouse easy to use utility( wifi,dining tools and laundry facilities) nice

the kitchen sink had debris in catch

large room with a good kitchen and comfy bed.

the small kitchen was good although it would have been good if a hot

we were not prepared to use the kitchen or laundry, but the beds and sitting furniture was very comfy

i like the space, the full kitchen and laundry

same selection of continental breakfast during our stay, wi-fi cut in and out a little bit.

the restaurant sahotas was amazing great food wonderful staff both breakfast and dinner

the breakfast was good.

not complaining but the pool area could use a few plants or something

pool was great for the kids and the price was the most reasonable i could find for a relatively last minute booking

we had use of a full kitchen if

access to a full kitchen allowed us to cook our own meals

full use of kitchen if needed

you have use of the kitchen and livingroom as well as you bedroom and bathroom

kitchen had everything to cook and the place made me feel very comfortable and at home

poor wifi connection

wifi is slow and doesn t really extend to laundry room

wifi a bit unstable and slow.

quality wifi too

the wifi didn t work well in the gym.

was not expecting to have a full kitchen! bed was extra cozy, and bathtub was deep!

upgraded to a suite. plus they accommodated my request for an early check in.

had a free upgrade to a kitchen unit and were very pleased with the design features of it

was separate so she could go to bed at her regular time while i hung out in the living room/kitchen and watched some tv

to local restaurants, golf courses and highway

cheapish. laundry facilities.

affordable option in a convenient location for our needs. laundry was nice.

laundry facilities, great managers!!!

was super friendly and chatty, was also very helpful when we had to do our laundry

everything you need is a walk away laundry facilities right there on the property reasonably priced

wifi didn t work for my daughter s switch

with not enough signage to say what was hotel parking, and who seriously still charges for wifi

i wish the wifi was free

a fee for parking & wifi the water pressure was very low on the taps and shower

no free wifi also wanted a. bath not shower.

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

wifi is on and off at night

wifi was patchy.

restaurant on the 2nd floor and a bar on the ground floor value for money 9/10: great location wifi 9/10 :

wifi kept disconnecting randomly.

just the wifi

great roof top space and kitchen facilities

they were also able to accommodate our very early check in

easy and early check in. location. cleanliness and friendly staff

full kitchen however no equipment which i thought was strange

clean and well maintained free day pass to offsite gym

the wifi is good

wifi was terrible

there wasn t anything missing, from wine glasses, to a curling iron, to bathrobes, great wifi, super comfy bedding and pillows

the wifi connection is not stable.

wifi was easy to use

was excellent, loved the stadium next to it and skytrain, gym was well equipped, my son worked out everyday

pictures make it look like the hot tub is a pool. i felt misled.

parking was included (or cheaper at least) and that the hotel had a pool for the kids

late check out possibility was a plus

the nice and helpful staff at the breakfast

room was spacious and the one very convenient facility is the free laundry especially for long

gave us plenty of space, and having the pool on the same floor made it so easy (and fun) for the kids

helpful and friendly staff - supported us with early check in and late out, and extra amenities great size room and very

the gym has pelaton bikes

the pool and hot tub were a perfect way to relax

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

excellent kitchen facilities with high quality fittings and crockery

has washer and dryer and well equipped kitchen

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

the kitchen and washing/drying machines

fast wifi

the wifi was also good

wifi worked well

fast complementary wifi throughout the hotel

wifi was good

i was with my kids on vacation so we wanted to sleep, but any flexibility after 11am was given by the staff

also we really appreciated the early check in

nice clean big room and flexibility for an early check in

our laundry service took 24hrs to be ready.

early check in was great, breakfast was ok as well