en for blue badge holders)

the wifi is really really disappointing.

no power for one whole day, no backup power provided, no wifi, no emergency lights

wifi was poor and no parking

excellent wifi

strong wifi

open wifi, not good. a security liability for the guests

which is a shame as i don't watch network cable, but i was able to watch on my tablet, as wifi was really good

to hang your clothes, lamp next to the bed as well as possibility to charge your mobile, wifi was working well

large comfy bed, clean linen and towels, large walk in shower, large flat screen tv and good free wifi

free tea and coffee in room and good wifi

i didnt have the password for wifi

the tv was also fully equipped with streaming services too and the wifi was good

free wifi and free view tv

free parking and free wifi

were two singles pushed together, should have been a double, wifi was poor but everything was

couldnt use wifi in room.

really if i had one night,i didn't find it easy to sign in to wifi a bit complicated but then i'm farely new to smart phones

the wifi was a little unreliable which for a business traveler is problem.

the tv and wifi also worked a treat

excellent wifi

very clean room and good facilities and wifi.

wifi wasn't consistent

comfortable and clean. very friendly staff. large room. great wifi.

didn t use the wifi but would next time

is was fixed), in order to

she doesn't give you the wifi but rather takes your phone and enters it herself

modern tv, good wifi and a generous breakfast

when receiving the wifi password, you need to hand the device to the owner otherwise you won't get it, the owner hides

was no wifi which meant i had to leave to go to work breakfast was included in the package but none was

wifi wasn't great.

wifi was not great.

wifi was on/off on the 2nd floor

getting on to wifi.

wifi was a little slow but a minor point

d to fill in a form) so we didn't bother

staff, clean and tidy rooms, attention to details, plenty of space to park a car for free, good wifi, ect

could not log in to wifi for more than a minute before it dropped out and you had to log in again, so didn't bother

wifi was poor but didn t spoil our visit.

the only downside or area or improvement would be wifi. everything else was wonderful.

wifi was dreadful

lacking information in the room eg wifi details or price list for mini bar.

wifi was virtually non-existent, but this is known in this area apparently

no phone signal and the wifi was extremely poor.

wifi was a bit spotty and tv signal not very

the wifi did not work

wifi did not work at all.

wifi was unusable

wifi was virtually unusable and given the poor phone signal in the area this was a huge issue for

nothing to dislike - only slight issue we experienced was problematic wifi signal in our room.

nicely located with lovely views. spacious and comfortable suite. free wifi easily accessible.

the car parking is convenient and free and wifi is good

phone and wifi osignal non existent

you need a room that s very central for reliable wifi, otherwise all is great.

the wifi is terrible

poor wifi

free wifi was pretty good

ut there is a pub next to the hotel)

have to sign in to get free wifi, no kitchen at all

very good size room which was clean. plenty of powerpoint and good wifi

well equipped kitchen and also extra fridge in room. wifi speed also quite good (around 22 mbps) (-)did not get the email about self-checkin as we had been flying for 24 hours and could not access wifi at heathrow - came direct from the airport (+) wifi is excellent, as is the little office space if you need to work from your room (+)the room had all the necessary amenities within, including access to wifi (+)the wifi speed was excellent. (-)the wifi was not working and i didnt get any answer on my mails, had to call booking.com agency (+)the use of the wifi, kitchen, tv, own fridge (+)location was good for us. heating works. wifi works properly. (+)it was warm and very close to transport stations and shops. hot water 24/7 and string wifi (+)wifi, washing machine, fridge in room (-)did not work, no remote, so we used my laptop via wifi to watch a little bit of tv after a days outing did messaged the lady called pedro and asked

well equipped kitchen and also extra fridge in room. wifi speed also quite good

there was a list of things provided for you in the kitchen like eggs and coffee

next to it was a well-stocked kitchen that we were able to use and a garden

very handy to have the little kitchen in the room

wifi wasnt stable

wifi connectivity was good and complimentary

wifi was reliable

very comfortable beds and good wifi, clean and well maintained

free wifi, tv, air-con

we had our room cleaned and fresh towels daily and a beautiful breakfast hamper delivered to our door each morning

restaurant and bar area very attractive and the lunches and evening meals were lovely

marta was a absolute joy to see serving the continental breakfast in the morning

food / bar good and nice atmosphere

the food in the restaurant was delicious followed by a lovely breakfast delivered to your door in the morning

food available was lovely, i especially recommend you try the thai menu, and the 10% off at the bar with your room key was a lovely added extra

free off street parking was greatly appreciated

off street parking which is always a bonus in a busy area like london

10% off food and drink purchased at the pub bar and free parking

a bar and a hotel, nice atmosphere, kind people all around

staff were warm and welcoming and accommodated our early check in

very loud music in bar below until 11.30 on friday night.

cool pub. room was lovely. 30% discount on the bar due to us staying above it.

and 30% off in bar for guests

two staff at check in/the bar were fantastic, very welcoming, great humour and really looked after us

easy check in and parking. staff pleasant.

parking & location

good location and good parking, great value

free parking

anxious about the car park as it was a controlled parking area and didn't want to get a ticket

wifi was inadequate

wifi was rather in and out

having to give my personal details for the wifi

water and a coffee machine in the room, fresh milk on the fridge, a good shower, great wifi and fantastic breakfast,

free wifi with good strength was available throughout hotel

good wifi

i didn t have time to use the wifi , so, no opinion about that

good wifi available in room

tv, free wifi, quiet area, free parking next to hotel.

wifi didn t work tv didn t work either

wifi issues

wifi on the top floor

wifi was not working on the 2nd day and not even in the morning

wifi not good and the bed is too light always move around

the wifi wasn t working

wifi was poor

location friendly staff great wifi parking quiet good breakfast air conditioning

long as you havent got more than two devices

staff were incredibly helpful. wifi fast & rooms were spacious and clean.

parking, good access, rooms lovely and clean with a big comfy bed, wifi very good and staff were

had to pay for wifi ud83dude12 had to pay for parking ud83dude12

fact that there is no wifi and i couldn t open my window for fresh air

bed, tv, wifi, location

could not get wifi to work on my first night

free wifi

that day)was very helpful and friendly esp regarding parking of the car great service, free wifi, breakfast and parking for that price is pretty good

carpets, broken tv remote control, non existent wifi, had to come out of my room to get any signal, fridge not working, flaky paints, rundown

tv did not work no matter how much we tried to get it working, wifi barely working in our room

breakfast an wifi ok

poor wifi system

the wifi connection was poor.

wifi did not work. there were some bugs in the washroom.

the wifi connection was very good and consistent; full coffee and tea making facilities in the room

the wifi didn t work in my room at all and at one point the water was shut off without giving me

the wifi did not work

wifi was really weak. i could not connect to wifi from my room.

i would have liked the room to be a little cheaper and the wifi to be stronger

rooms were neat and clean location is good wifi was good

i like that lots of amenities are thrown into the price such as air con, wifi and breakfast

free wifi and comfortable rooms

great bar

hotel, excellent bar and drinks

special thanks to martin in the bar who definitely went the extra mile

but there is a lift so no major problem and if you re a smoker no dedicated area to sit out of bar hours to have one

the room was lovely and we greatly appreciated the late check out post gig

wifi was a bit intermittent even the premium one that i paid for

the wifi. only.

room not clean no bed making on first night no wifi working not great

free wifi could have been better

wifi still doesn t work properly ,even the ultimate one, too far down a corridor

very clean and comfortable bedding clean water and good wifi

there is free wifi and the bathroom is large and well equipped

wifi worked well for working

the food wos very nice .....wifi wos very slow and keeps droping u out

good wifi cover and nice breakfast plenty of variety

he let us make late check out even though the hotel was very busy and fully booked

didnt expect there is a kitchen,quite and its too big for two people,im planning to book for xmas eve till 27 december

having fully equipped kitchen saves you a lot of money, if you know how to cook)) this apart hotel is close to croydon

space in the room and the kitchen facilities .

i liked the mini kitchen in the room and the fan was much needed and appreciated.

:) good wifi and shower

wifi is poor and i had to use my data for doing work

location, staff, accessibility, excellent wifi, clean living area & bathroom, buffet breakfast everyday, great access to all trains & bus

location, breakfast, room and location 7th floor good views good wifi and phone signal

everything bar the really poor wifi

the wifi also did not work on my colleagues work laptop

wifi was off and on

10.13 for two bottles of beer? expensive and why an odd number? wifi isn t easy to get onto

shower was huge in the wall - exactly as it should be - staff very pleasant - iron in the room - wifi

the wifi even held up for a few games while my partner was getting ready

wifi and ac not working

no complimentary wifi, it s 2018 after all

wifi was extra

if there is free wifi , it could be better. and heating can be better.

paid wifi

wifi was wonky and signal was weak. also, cleaning staff is too noisy for the early morning.

wifi was very good as was the choices on the television

room was lovely and well laid out, good facilities, reliable wifi

the room had good air conditioning, free wifi

also the wifi was very poor and kept cutting out

wifi needs improvement!

very good tv and wifi

good wifi

wifi a bit unsteady.

we had to keep signing into the wifi, but the wifi coverage and speed was very good.

extra of 10% off the food we ordered, a free drink if we used the wifi and our dog was allowed in the bar area which meant we could eat all together

breakfast was fantastic, the rooms were comfortable, the wifi was great for working at home, staff friendly, bushy park next door is ideal for exercising

wifi is a little temperamental

didn't use the wifi. liked the coffee machine in the room,

wifi seemed a bit hit or miss. but we were out most of the time so didn't really matter to us.

and tidy * a wide range of kitchen utensils were provided which was very convenient * great wifi * staff were friendly and polite * free parking right outside the

how clean the accommodation is and it has everything that is needed i am working and the free wifi is very

wifi was super

all day breakfast, toaster, wifi and the staff. plus free parking.

got wifi password, key entry code the morning before my arrival

nagement did say they'd requested it be seen to)

wifi very weak

a good strong shower and excellent wifi

wifi wasn t working

wifi was great and reliable

wifi was bad

wifi kept going down

did not use wifi

wifi was awful

staff is very nice, the rooms are clean, free wifi, and the location is close to all facilities and amenities

the wifi was rubbish as well, in and out

the wifi was slow, difficult to access, there was no extra roll of toilet paper in the room,

was no air conditioning, there was a leak in the bathroom and the wifi wasn't strong enough in our room

wifi wasn't working, common parts and room were dirty, stains to carpet and bed linen in room, fire

+ staff, + clean room, + great breakfast, + wifi

good wifi on the third floor

the wifi was faultless throughout our stay

it was clean, it had everything that i needed

wifi was excellent too

wifi connectivity.

would have appreciated good wifi in the hotel rather than having to registering to sky cloud

good wifi too

and wifi kept dropping off and couldn t really use my own mobile data at times

immaculate rooms and hotel, loads of parking, great wifi and tv, comfy bed

only problem i had was the wifi as it was sometimes slow or i had no connection which made it trickier to do any work on my

wifi a bit slow but free. otherwise at the price it was great.

the only two problems that we encountered were that the aircon guidance was in spanish and the wifi had no connection details

i could only connect to the wifi for a very limited period

had problems with the wifi in the past, not during my stay but being unable to get rid of its presence on my laptop after

wifi and parking were both additional costs.

wifi does not work in my room, i had to keep coming out of the building to get internet

you have to pay for wifi

the wifi was not its best however it would connect gradually

the wifi is extremely overpriced for longer trips

wifi was terrible no signal/service mobile or wifi in room 9.

to wifi issues remain, tv operation difficult in our room because of the position of the sky

the pub guests with rooms, need separate wifi- not shared with general pub guests.

slow wifi

the wifi did not work at all in the first room

the breakfast was great value and tasty.

excellent location for chessington world of adventure. friendly welcoming staff. good breakfast.

you had beefeater right next door and chessington world of adventures on your left we paid for breakfast on check in kids eat free bonus and we

breakfast i the morning was spot on, tastes great and well presented, one

refurbished hotel - breakfast at beefeater next door - it was too busy so book in advance on a sunday morning

g using the tv, wifi , coffee machine

wifi was occasionally a little dodgy, but that is the only criticism, and it certainly didn't cause

wifi quality was altogether poor

wifi was linked to sky

wifi needs a sky wifi account and did not work on ipad, though ok on iphone

couldn t get wifi with the code i was given

slow wifi

i couldn t get the wifi but it was ok

not get wifi

no wifi at time of stay no advanced warning

main and irritating problem was the lack of wifi in the hotel rooms, above the bar; ok, the provider's equipment was malfunctioning but, for 6

wifi did not reach our room.

no wifi in room

issues with wifi which we were advised

n/a apart from a flakey wifi connection

wifi not good in room

waste, broken toilet, drilling in adjacent room, only 1 bath towel insufficient tea biscuits no wifi for 24 hrs moved room, much better but one bedside light didn't work

room had no wifi, room phone didn t work only one towel when there were two guests

the property has its own car parking for 200 cars, complimentary wifi throughout and 25 acres of grounds and gardens for you to enjoy

wifi connection was awful

the apartment offered a lot to do: wifi, tv, dvdplayer, books and leaflets about mostly london but also other parts of our world,

wifi needs continual re logging on bit of a nuisance

wifi password could have been available in the room instead of having to go to reception to obtain

wifi does disconnect quite regularly. other than that no complaints

location on the glof course and free wifi

could not connect to wifi at all but wasn't a big deal.

very comfy free wifi huge bathroom

was stain on our towels and on our dressing gown and the wifi didn t work in the most expensive

location is amazing everything was perfectly working wifi ac shower which is not to take for granted the food also was good i will definitely go

unsecured wifi

the interactive functionality on the tv, wifi instructions on tv, remote controlled lights on tv and

the outside bar was wonderful a great place to sit and relax after a long day of sightseeing

the downstairs mainly caters to the pub / restaurant it can be a bit awkward to check in at the bar area - especially when checking in in the evening

perfect location to experience west london and the restaurant/ bar is one of the most popular in the area so excellent vibe

at a pitty october

the bar and restaurant areas were warm and enjoyable to spend time in

wifi did not work in the rooms and so when you needed to use the internet you had to go sit in

wifi v poor in my room

wifi was not working and front desk unable to help solve the problem

tv didn't work well - apps such as netflix doesn't work as can't connect to wifi

wifi was very, very weak and very slow

the wifi said

wifi signal was weak, the minibar was empty and there was a strange smell coming from the empty

wifi was pretty ordinary, kept disconnecting which was a bit frustrating, and speed was not great

the wifi wasn t working and though staff tried to fix it, had no wifi for the whole weekend

wifi was virtually non existent in our room

couldn't get wifi

great internet/wifi

good beds, free wifi

wifi was good and available in all locations

wifi was slow

the bus which stopped nearby would not take cash, and a credit card with a wifi symbol on it was one option for paying on the bus--but i didn't have such a card

all room lights blazing, overpriced breakfast and restaurant options - claimed high speed wifi in all areas was slow and patchy - optional service charge added to room bill without

hotel is very basic and the wifi comes and goes

wifi was unreliable

was fine but no fridge so we had to ask for one - also we were not advised there was no wifi in our room which was a big inconvenience

wifi wasn t good

apart not getting wifi to my computer to work with their connection everything else was ok.

wifi very good and the little extra touches in the room were brilliant

the wifi could be better

wifi was hit and miss, parking not great

staff, no wifi which we needed for work

wifi was not super fast. lights in passage above room didn't work.

wifi worked good

wifi worked well

tv, no air conditioning the room was hotter than satan's backside and naff at best wifi definitely not worth the nearly 195 for the night

the wifi could not connect to my laptop, and none of my phones could connect to the wifi other than

wifi was a welcome addition and the helpful service of the staff was impeccable

the wifi had a few blips when i was on work calls but otherwise everything was amazing.

i couldn t find the wifi passwords

the beds were very comfortable. found the wifi not so good. room service very good.

free efficient wifi

tv was difficult to operate and wifi patchy.

struggled with the wifi but believe this is due for upgrade

issues staying logged into wifi

wifi is a bit hit and miss, mainly a miss for our stay.

staff lovely old converted pub, absolutely huge room at the front, lovely bar downstairs great

maybe it was a bit noisy from the bar when it's night. but it didn't affect my sleep.

the kids had a sofa bed each

breakfast was lovely

breakfast was amazing

wifi - connection kept dropping in and out kept having to log back in multiply times, wasn't able

location, comfortable bed, wifi signal good

wifi kept kicking you off, frustrating having to re-log back in every time

we struggled at first to connect to wifi in restaurant but front of house staff doubled up as it desk support, sorted out the firewalls

comfortable bed, good wifi

gorgeous decor, beautiful garden and bar and the rooms were super comfy with lots of thoughtful little touches

great location great staff - especially the bar lady from ukraine

we stayed one night with 3 young kids and then the 2nd night just as a couple

we actually didn t use the bar or restaurant but they both looked amazing

the bar is stunning - great to wind down in after a long afternoon at twickenham

wifi kept disconnecting but i still had service so i used my data

shower was also really good, and the wifi was fast and worked reliably

no wifi in the room

there is only one place to get the qr code for the wifi

good access, comfortable bed, good wifi. very good value for money.

bad but wifi was through the cloud or you could log into your sky account and use wifi

wifi was very flakey.

have its own dedicated wifi, and the wifi was spotty

wifi was a bit iffy.

the wifi was unuseable, it specifically disallowed whatsapp calls

great location and great with the kids

ceiling tile fell from the ceiling and almost hit my two kids, waiting to go to breakfast, reported it and not much said or done probably as we were

very spacious rooms for the kids and large beds. very clean!

especially the amazing bar staff that worked on saturday 30th september 2023

can be a bit noisy if your window is facing the sports bar but it quietened down around 10