wifi wasn't brilliant, so i gave up on it

negative points though: 1) unfortunately, since years, this hotel has problems providing wifi

free parking and free wifi

wifi good and decent reading lamp

very good wifi

wifi was limited just for emails no free browse breakfast was very ordinary noting speacial

i put my home number in at reception and wasn t able to access the menu or wifi

it was a struggle to login to the wifi. i ended up not managing at all.

wifi wasn t great and the tvs not smart tvs

free wifi access, in todays world of instant connectivity this is not really appropriate

no noise from the bar below

the bar downstairs is welcoming, the staff and locals are really friendly

this hotel and bar especially the bar section has everything a customer needs to enjoy themselves

also the bar below has a great pint of guinness at a very good price

the bar downstairs was quiet, cheap, and friendly

outside room , friendly staff , very comfy bed , take away coffee and tea , big telly , good wifi and efficient reception

solid wifi, good tv, large desk, good shower, plenty of parking with roving night security, comfy bed,

had no wifi in rooms to watch most channels on telly

hotel friendly for pets and wifi for free

rong) wifi and easy parking

we were given directions to our room by the young, friendly, professional bar man, who also checked what time we were likely to be

cosy bar downstairs

good parking facilities with ev charging point

only thing i would say is that the hallways and toilets in the bar are in need of a freshen up, but this would not put me off from staying again

had a meal in the bar on the night followed by breakfast on the morning reasonably priced and good food

tv and wifi were excellent

wifi was poor: - difficult to connect and then disconnected you again instantly , not possible to

comfortable bed; strong wifi; lots of parking

couldn't log into the free wifi, both my husband and i tried several times over our stay

wifi was good

very clean, in a great location, 15 mins from the airport, nice bar and nice friendly

the bar is well stocked and offers a good selection of draft beers, etc

a nice bar area too

a great little bar and breakfast was excellent

location, clean beautiful restaurant and bar area

cozy bed, great room, lovely all round plenty of free parking and probably the quickist wifi ive even used

parking and wifi was free. i would stay again.

was not told about wifi/given details on check in

not enough gluten free food available for my wife. bad wifi signal in room.

we couldn't access the free wifi in our room, again we didn't complain as it was not the biggest factor for our stay

ev charging points immediately outside was a massive plus

easily accessed. had ev chargers and was dog friendly.

was fantastic was so clean and newly refurbished the family room we had was fantastic the kids where in a different bedroom which they

for shopping at chesire oaks outlet village and needed a family room with individuql beds for the kids as we were driving the next day so idea was to take rest / shop / travel forward to blackpool

location; cleanliness: bar facilities; friendly staff

100 if not paid in 2 weeks)

additionally ,we received penalty notice for parking on -site 60

the receptionist took our car registration number and told us that we would not have to pay the parking fee

excellent location and staff attentive. also free parking.

when we got settled i went down to talk to reception about the restaurant and the spa they mentioned on check in

enough we could only check in at 9pm ish because we have kids

parking outside lovely food bar prices reasonable place in side is absolutely

beautiful room . comfy beds . breakfast was good and grounds are beautiful ud83dude0d

bar staff waiter and reception staff are very helpful and friendly and very approachable

very relaxed hotel, bar with live football & pool table

after booking and requesting an early check in, i received an email stating no guarantee could be offered for such a privilege

breakfast better than expected. very reasonable bar prices.

asked for early check in prior to coming and was told when got there we couldn’t get in early and would

parking on site- early check in when requested,great superior twin room!

all the rooms have wifi, it tends to go slow at unpredictable times (very early in the morning) which is frustrating (+) tv and wifi in the room (-)wifi in my room was rather slow, everything else was fine. (-)no wifi connection in room (-) wifi in room was terrible (+)mock spanish exterior lovely. car park. lovely hot water bath. free wifi (-)the wifi was very patchy and frequently dropped out. (-)wifi was patchy, bathroom dated but adequate, no lift (+) the tv worked well and there was free wifi (-) poor wifi

00pm reception lady was lovely , bar staff were great lovely sitting in the outside area at night atmosphere was great bed was so

the hotel the staff an breakfast

location not far from the motorway the parking as i drove a big 3

holiday extras put us onto this hotel a few years ago now as we needed long stay car parking for john lennon liverpool airport and this was a cheaper but worth it option

parking easy, and facilities at the venue were all we needed

coming in for a drink i went to bar and explained that i'd been sitting outside, the lovely lady on sat afternoon said she wasnt

here a few times now with wife and kids 3 and 8 and great for them with the play areas

: o) check in & check out times, the fact that there was a playground for kids :

easy location easy to get to parking onsite. staff very friendly from check-in to bar staff.

it easy to get to places in the area, and there was a good amount of free car parking, and free wifi

the room was spotless and very well furnished - wifi in the room was fast and reliable

friendly staff, clean & spacious room. nice location. wifi spot on... will stay here again...

wifi is intermittent and weak.

wifi didn't reach our room, but this wasn't mentioned at check in.

the gym ,pool excellent facility's

lovely pool

was quiet but within reach of cheshire oaks liverpool runcorn and widnes the hotel was large and spacious with a spa and swimming facilities the rooms were clean comfy and had everything we

huge variety of everything needed for breakfast.

health club definitely worth a couple of visits, the gym equipment, jacuzzi and pool very good

the wifi was slow and intermittent where our room was

wifi signal poor . pillows poor but didnt ask for replacements would stay again

engaging of brain required as he was twittering on about wifi access

the wifi the staff were cheerful the space

good wifi

reliably fast wifi

i had a bit of trouble connecting to the wifi through it defaulting out of the login screen, although got there in the end

friendly staff cleanliness wifi warmth

well appointed, comfortable rooms with good wifi

food was excellent and good value, room was very comfortable and wifi fast.

not good choice for kids

breakfast was good. hotel bar was good and very friendly helpful staff

breakfast was good, my partner expected cooked breakfast with bacon and beans

very friendly staff and local bar

cleanliness helpfulness and a great breakfast.

fault it all i wanted was good night's sleep got that and lovely breakfast and chat with other guest's next morning

hospitalty very good late check out free

friendly owner, nice people everywhere, awesome breakfast and a very relaxed atmosphere

first class breakfast

they have a back garden which is nice to sit out in the mornings and have complimentary breakfast and cup of tea, at night time the lights look incredible

a lovely vibe to the place with books to read pool to play and a beautiful garden to walk around

great food great fantastic hotel vary romantic hotel realy enjoyed spa bath proposed to my partner in restaurant and she said yes we will be back and will recomend to

the room was lovely with large tv, tea/coffee making facilities and spa bath with rainforest shower

spa bath was an absolute treat and the staff were all so lovely

know) but it didn’t bother us too much as we had the games room to ourselves and it had music, pool table, darts and chess, table tennis, also a lovely little reading area, towards the end of

could never connect to the wifi, slow shower water .

not good wifi signal

the wifi worked very well and the huge double bed was comfy

sheet with some information about wifi code and shower switch would have been great

wifi was a bit sketchy and the hotel is on a fairly busy street.

such warm welcoming staff, lovely bar and restaurant

venue was brilliant, live band playing in the bar and lovely food

only ever one staff member in the restaurant bar taking the orders at the till and she also has to fix the drinks so it takes a long time

grade 2 building, staff were great, two sides to the pub, so pub meal in the bar side or waitress service in the other, food was very nice, came pipping hot, very reasonably

of room, good access to the bar with a great selection of food and drinks

wifi was a bit temperamental.

no towel heating rack.no welcome pack with wifi details.only two large towels.

wifi. couldnt adjust air conditioning.

rooms are clean and comfortable, good wifi, breakfast ends at a reasonable time so you don t have to wake up too early

free wifi throughout stay

in my room did not work and neither did the wifi sadly

excellent wifi

more importantly the wifi was very erratic and slow so very poor for a 4 star hotel pertaining to be good for business

we also had issues staying connected to the wifi, particularly as a 'check in' through facebook was required

wifi signal was a bit intermitant

exceptional meal in piano bar and

the big bed and spa bath

in the room, you will find a helpful folder explaining how to operate air conditioning/tv/spa bath/shower, etc

the bar and restaurant are really lovely

so i felt incredibly comfortable sitting in the hotel bar for a drink

wifi not always available in room

wifi kept disconnecting

the only bad thing is the weak wifi in the rooms.

walk corrider wifi work

signal and couldn't get the wifi to work, probs are own fault tho cos we didnt even ask how to use it and were both thick

the decor was lovely very clean and quiet, staff were really helpful, although there isn't an early check in some one was on site to allow us to leave our bags and all communication i had prior

our room was not due to be ready until 3pm, but the staff not only gave us early check in, they also upgraded us to a better room, in order to do so

the room was comfortable and spotless and the mini bar even though we didn't use it is a nice touch

was offered to pay for early check in but i had plans anyway

booked the room for my nieces as a gift and paid for early check in for 1pm

was on the last floor, so consequently: the wifi could not be used as the signal was too weak, and the water pressure was very low

wifi requires you to re-connect and re-enter password every day. it is a minor thing.

lovely breakfast rooms clean and comfortable staff were brilliant wifi great

bedroom for single occupancy with en-suite facilities and a fabulous breakfast incl good fast wifi signal and a large

wifi is poor in my room.

the decor is fab staff are so friendly the bar was great

the little touches of music refrences, the room mini bar fridge, glasses in the room, iron in the room, comfy mattress, a bedroom window that opens so

restaurant and bar staff also excellent, friendly and so helpful

the 24 hour bar was a massive hit

everything, decor, toilets were black which i loved mini bar was marshall amps

bar was busy

next door to a casino

clean, beds incredibly comfortable, friendly staff, bar and restaurant very reasonably priced, convenient location, free car park

location, excellent secure parking & ev charging facility, friendly & helpful staff, very clean & tidy

bar of an evening to have last drink before bed

early check in, friendly staff, ability to leave our bags in reception on check out day

place was absolutely spotless, the kitchen was well stocked for a continental breakfast & the location was also

tidy, easy to get into town, plenty of coffee and goodies and good choice for breakfast

breakfast was delicious too

the kitchen is well equipped and there was plenty of food

rooms are spacious, warm and comfortable the bathrooms and kitchen have everything you need and are clean and

early check in given

great value for money central location very clean, friendly staff and a great breakfast

i was able to get a late check out

breakfast as always at holiday inn

the breakfast room in the reception area was bright and relaxed- a lovely sociable space with delicious

although the bar below was busy our room was very quiet and we got a great nights sleep

easy to check in with staff in the bar below who were really friendly

the staff connected to the bar and rooms couldn't have been more helpful

the staff are more than lovely and there is a great bar attached

clean, excellent location with everything on your doorstep, wonderful staff and a great bar to relax in just below

clean bathroom and useful kitchen

friendly staff, early check in and very clean.

secure location, friendly helpful staff, allowed early check in when room was ready

different levels in our room - step down into kitchen, step up to bathroom

in kitchen not working

and kind room was clean and tidy sheets and towels clean gorgeous big bath with very hot water bar area clean and staff lovely bed was comfy would definitely stay here

didn’t work, and asked for early check in but just told to leave things in a cupboard til

location, loved that our room was available to be let in early and reasonable price for late check out too

lovely relaxing bar area with very comfortable seating

all positive. the bar was a little small.

would definitely use again great value for money in the bar too

went to brownlows bar and found it to be a great bar for a drink or two and the lady behind the bar serving was very

the only thing was how crowded the bar was when we went to check in but that can’t be helped!

the comfort levels are good and i always feel looked after by the staff in the hotel and the bar

location and staff offer me laundry for free and early check in

bar and night security

the staff at the bar were very welcoming and friendly and the room was lovely and clean

great for m&s arena, docks etc clean well facilitated staff on site 24hr 7 well-stocked bar and

, was the best host , receptionist , bar man , tour guide , noodle maker me and my friend can ask for , he will be the reason we go

the room was lovely and clean as was all then corridors etc also a nice little bar in reception

there's a small gym in the basement which was good

great location, good size rooms, small but well equipped gym

no late check out

upgraded our room, free bottle of wine and late check out

before and after going out, i didn't use the bar area but it looked very accommodating and well stocked, with a number of customers enjoying a

you only got 2x 20mins sessions of free wifi.

that you have to pay for wifi

for the package including the wifi which wasn't accepting the voucher code so didn't have wifi until late in the evening and when

paying for wifi

no free wifi in room

room, shower, wifi, breakfast, location

fast and free wifi

good wifi connection in room

poor wifi

free wifi was a bit poor on speed

modern, spacious (we had a 1 bedroom apartment with sofa beds for kids age 15 & 13) bathroom was lovely with a great size shower

location excellent, spacious apartment, lovely staff on check in, breakfast was fine

had breakfast elsewhere .

of nightlife around hotel, great if that’s what your after but less so when walking back with kids

good breakfast

staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great

welcome drink a nice surprise comfortable bed late check out no problem

allowed early check in and great location

we where offered a late check out free by andrew i think his name was

wifi was not working, there was no desk in the room to hold a laptop

wifi was also good

good wifi and location to be fair

wifi didn't work

this obviously being above an irish bar but the room and beds were comfy and didn’t bother the kids at

breakfast was excellent - the way to the center some minutes only the internet - wifi

lovely room, good wifi for working

wifi wasn t great

wifi good, laundry

comfortable beds, clean, solid wifi and just an all-round enjoyable stay

bar was only open saturdays and sundays as residents we would have liked to be able to get a drink

the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us

bar is not yet open - would of been nice for somewhere to have a quick drink before we met

late check out option was ideal

the hotel bar is relaxed, friendly and food/cocktails/live music is not to be missed

room

the room the wifi not good

comfortable, warm, contemporary, polite staff. great location. work friendly wifi

excellent shower, breakfast and wifi

the wifi could have been better

room right no new towels or cups even after it was used for tea they had no streaming services wifi was really

wifi temporarily not working in room

no mention of wifi and had to come back to ask about breakfast times etc

not enough toilet paper

a shower cap so good to provide one no info on wifi or booklet for what was provided in the hotel, this may have been on email but think a small

pleasantly suprised by a complimentary breakfast for the morning after our stay as well

right by the train station and the liverpool empire great value for money, lovely continental breakfast and the most amazing friendly staff , will defo be using this hotel again … massive

value, clean room, friendly helpful staff and a decent continental breakfast

very good breakfast, for free, like a preasant, for everybody.

the hotel provides an complimentary continental style breakfast included within the price, which is a added bonus

the fact that you could make food for kids rather than eating out all day

got upgraded on check-in to a two-bed, two-bathroom, with a living room and kitchen area

all facilities given in the kitchen and bathroom

the kitchen have full set

the kids said the bed settee which they slept on was very uncomfortable

hotel is only a 5 minute walk from lime st station - the staff were really friendly - breakfast was good

bar also has lovely food with a breakfast and pool tables

and it was in the centre of town staff and breakfast was amazing would recommend it

location and breakfast.

breakfast was amazing staff very friendly and helpful great location very clean and comfortable

early check in late out

we requested an early check in and were facilitated at no extra cost

and bar staff lads was very kind and lovely people, i liked that the bar/food was still serving at 2am,

pots was dirty for breakfast

allowed a free early check in

free wifi

the only thing that was annoying was that i had great difficulty connecting to the wifi, very complicated

wifi stopped working for some reason after 10pm

remembered when i booked it says free wifi

wifi signal

loved the gym

is great, very good breakfast and cute bar area and restaurant if you want to eat in the hotel

could have been more gluten free options on the kids dinner menu and main (adult) dinner menu

great location beds were a bit hard. gym could do with higher weights

they allowed us early check in as our room was ready

hotel room clean and wifi available

bed was comfortable free wifi i would recommend the hotel to my friends

information about how to get the wifi

really unreliable wifi. very irritating as it was one of the reasons i booked the place.

free wifi, lovely room with all the facilities needed: fridge, iron, tv, etc

staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with the lift

(a quick word at the bar and we were sorted out in a very polite and efficient

welcome, clean property… access to bar easy and great food and drink selection

staff gem of a pub/ restaurant plenty of staff behind bar for the busy football days

very good value for the money and very friendly staff, same for the bar and restaurant

what we was after (5x lads visiting for a football match) i called 2 weeks prior to request early check in which was not a issue

fantastic breakfast, a wonderful friendly staff!

great for a walk around albert dock and for the town itself breakfast really nice plenty of

was very clean, tidy, lovely showering lotion, the view was brilliant, breakfast really nice and friendly staff i would stay

didn't catch the name of the young man on reception and bar but he's an absolute credit to your hotel

lovely breakfast as well

great bar downstairs

room, clean, loved bath in room so could have a spa bath whilst watching a film ud83cudfa5

location and the spa bath

spa bath in the bedroom was great but water went everywhere when had it on & was worried about the

spacious rooms, great location to matthew street, spa bath, great staff at hotel… and bar area

location, bar and staff

wifi in the bar area could have been better, i spent about 10 minutes trying to download my key card that they

good location, excellent wifi, fridndly staff, nice bar and clean

if your too early to check and go do stuff also when check out can leave there till ready leave bar food vending machine when foods/drinks unavailable what's not to

good bar prices

room needed refurbishment. staff needed more time to turn over-room with roman pool.

was brilliant , the rooms were so spacious aswell which was brilliant for us as a family with kids naps

room and bed very spacious

allowed us to leave our bags in at 8am and early check in…which was a life saver after our horrible experience with our previous

everything rooms were great spa bath amazing

wifi sometimes is weak

wifi was not working which was inconvenient for a business trip, no fridge or bottled water

heating was broken. they did bring us a radiator for room. wifi was terrible.

wifi signal is not so good although the staff tried to move a router closer to my room and the

we had decent wifi but the other room we had didn't have any

the pub the people and the atmosphere and debbie behind the bar was amazing with helping us

being above the pub was a great experience and the staff in the bar were wonderful

staff are great and attentive. great support on early check in. location is close to anfield

lovely bar and rooms were very clean and well maintained

i loved the liverpool memorabilia, the staff behind the bar were brilliant.

free wifi in room

good wifi excellent reception and housekeeping

room as roomy with tea and coffee facilities hot shower big mirrors fluffy towels lift tv wifi comfy beds and bed linen clean lots of light tasty breakfast good service, welcoming and

was no information in the rooms regarding wifi log in, we had to ask at reception

wifi good, comfortable bed and clean linen

i also didn t manage to connect to the wifi in my bedroom during my stay

street noise was significant. wifi was very slow - worst i had had on my trip

wifi good

comfy bed tv wifi brill bar pleasant

the wifi

the wifi was difficult to obtain.

the wifi was terrible.

everything was extra cost - parking/wifi/breakfast/swimming

most disappointing thing however was the wifi

our room was not cleaned one day, during our stay. the wifi was very slow.

great hotel, rooms spotless, tea & coffee, excellent location. late check out appreciated

late check out time of 12

central for the city. clean. allowed us to drop bags before check in. late check out 12:00 noon.

location was excellent. late check out big bonus too.

wifi didn t work

staff, location at 800 meters from lime street station, very clean room and bathroom, strong wifi signal

the room had it's own wifi so you never once felt like it was struggling, the staff especially rachel was really lovely

wifi was v poor

wifi did not work even after asking reception for help.

they also let us have late check out

i also booked late check out and still had staff knocking on my door at 10am telling me it was check-out time

hotel, cheap and easy and very good staff even gave us late check out as it was my birthday

they even put a birthday card in the room which told us they had given us free late check out

had any problems a lady on the reception called patricia i think gave me late check out for free

very clean, uber comfortable, great staff, nice shower, comfy bed, speedy wifi for work

big rooms, ac, wifi

the wifi was a bit slow but really got no complaints at all

the room was quite nice, spacious, and clean, and the shower was good, the wifi worked well, and the bed was comfortable

good wifi, comfortable beds and decent bedding