the breakfast sausage was exceptional and the eaton mess was really delicious

entertainment in the bar was great when we were there

our room was lovely and quiet despite being over the bar and being near the paulton park entrance road

very nice place to stay at ,lovely comfy room and welcoming bar area

great place to stay with kids and very close to paultons park

wifi reception was generally good in most areas of the hotel(no reception at all in the (-)only issues being the wifi reception was poor and at breakfast when it was busy there didn t seem to be enough staff so (-) wifi is said to be in all rooms (-) old builcding i know bjut wifi weak in upstairs rooms at (+)the location was lovely, breakfast was nice. shame about the room wifi. (-) although it was a comfortable room, wifi did not reach this room at all, which was disappointing (+)i was a single room, which was ok but snug. wifi didn t work in my room. (+)huge garden and surroundings,good decoration through out,good breakfast,friendly staff ,great wifi connection and plenty of free parking space (-)the wifi didn t reach our room and the milk in the room was out of date by a year (-)wifi working at any time and no book of info in the room (-) wifi in room 12 kept dropping out

we enjoyed a morning swim in the pool which had a very spanish/greek feel to the surrounding area

property is beautiful we enjoyed walking round the gardens and loved having room service the burger was absolutely huge and

there were ev chargers in the car park which was very convenient as it meant i didn t have to search around

no bar of soap

of secure wifi

need to sort out their wifi as it is inconsistent

we didn t have wifi for our stay, i picked this because wifi was available as i needed to work remotely in the

wifi was great and there was a desk in my room to work at

pretty rooms, friendly staff, good pub food, big parking, walking distance to a town centre with lots of places for a drink or

was thrilled that bar open all night , could get beverages all the time and breakfast very tasty

large rooms, nice bar & restaurant greg on front desk was extremely helpful thanks ud83dude0a

i was there with my kids and we had a nice stay

to stay somewhere near paulton’s park that doesn’t break the bank and where staff is used to kids (knocking over glass of water or a bit of singing during dinner time), this is pretty much it

gave a complimentary late check out which was much appreciated

the garden was huge for the kids to run around in and the access gate straight out of th back of the garden into the new

all areas except tge restaurant but they made it so easy by just setting our meals up in the bar instead

the staff were lovely, it's in a beautiful setting, it has a bar and a very good restaurant, breakfast was good and we had a great meal in the restaurant too

she saw we had big kids and upgraded us to the larger family room

bit of noise from other rooms - though it's not really the hotel's fault if people let their kids run riot

facilities in the room good, wifi, tv, tea and coffee

c coffee machine)

room a good size, bed very comfortable and wifi was good whilst breakfast was very limited being a vegan, what i was served was very

easy wifi, great morning coffee in the room

issues with wifi

and a golf course adjacent which, when it’s wintry and empty, means that non golfers like me can do

also the golf course to the rear allowed our dog bentley to have an early morning run before breakfast

the extra beds set up for our kids had low quality and very soft mattresses

very nice garden, bar and restaurant. a good location and right next to a golf course.

the gym had good facilities and was nice and clean

for getting to paulton's park / peppa pig world nice sized room for a family of 2 adults / 2 kids blue badge parking directly in front of hotel entrance affordable pricing for a last minute

friendly, extremely helpful, knowledgable and great with my 2 kids

ease from journey open late an late check out. warm shower and tv worked.

no outside seating and could do with a play area for kids

sofa beds aren’t the best bit for the kids it was fine.

wifi in room was unreliable.

was a bit perplexed there was no literature in the room to inform of wifi, breakfast, dinner etc

wifi didn't connect in my room

wifi in the rooms

the wifi at reception still troublesome connecting to wifi at checking out happen previously and

smart tv didn't work in the evenings due to high demand on wifi

wifi is too low-powered and is not very reliable

was very basic, no coffee machine or even wifi password

wifi should be password protected.

good location for walking into town. easy to park. good wifi

bathroom had his/ her sinks, a spa bath ( super ) & good quality toiletries/ white fluffy towels

booked a night away for myself & my partner in the superior room with spa bath

the bar closed at 22:30 but that's only a small thing, we had a really great stay.

was easy to find, lovely location, good sized room, comfy bed, spa bath, clean, friendly welcoming staff and lovely food

spa bath, location...clean and friendly.

the location was ideal for the purpose of my stay and along with the bar the outside seating area was a great place to meet friends and have a few drinks

placed for all attractions, clean, comfortable & friendly & has an excellent restaurant & bar if you don't want to venture too far

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

bar of soap for an old guy who enjoys a soak in the bath, and of course the traffic, which you can

presented venue super welcoming and friendly team good food and bar facilities must mention debbie and steve who were the perfect hosts a huge thanks to them and

excellent clean non greasy breakfast

but for next time i’ll make sure i book a room with bath as shower is very small to wash kids without mess

10/10 with comfy beds. very spacious! ample kitchen space. location is perfect too

great place to bring kids, we took a 3

a noisy family in the room above who let their kids run around till 11pm, not the hotels fault.a

we requested a late check out after booking and that

loved it staff so helpful smashing room breakfast was delicious bar cosy parking spot on

loved it staff so helpful smashing room breakfast was delicious bar cosy parking spot on

the boss went out to local tesco at breakfast as they had a lot of demand for sandwiches the previous day and run out of gluten free

we requested a late check out and it wasn’t an issue

there was a free wifi too

the bed was very comfy. free parking and free wifi.

for business guests, the wifi is very very poor.

wifi was excellent allowed me to work unhindered

particularly impressive was the speed of the wifi

but clearly you need more staff he was managing serving taking orders cleaning away plates doing bar drinks was people waiting to order be seated get drinks ask questions he could not do it all

very clean room, lovely bar staff, great food, new forest just around the corner.

they were short staffed but it was not apparent as the two bar staff made up for it with their enthusiasm and work

the bar seemed a bit rundown.

accommodating for an early check in at 12:30pm, the staff managed to get my room cool with the fan and keeping the

parking good

location, plenty of parking, warm welcome from staff - super meal in the pub in the evening

clean, spacious modern room. plenty of parking. hot shower.

breakfast good bar area, drinks prices not excessive staff were very attentive and with a pleasant

had an upstairs and a double room downstairs,

place, really great staff, olde worlde bar and restaurant, brilliant food and breakfast

staff was super friendly so accommodating, the bar and food facilities was fantastic and the room was outstanding would highly

excellent staff. nice bar and great room

as well as biscuits the shower very powerful and plenty of hot water towel basket nice touch breakfast superb lots of choice well presented, all staff very friendly and

excellent breakfast and a very good evening

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

very good in every department, thank you for the girl in the bar are who connected me to wifi

wifi is shocking

wifi wasnt free and was a little expensive, i ordered room service, it was just ok.

wifi network not secured - didn't use for this reason

i didn't use the wifi but my phone reception/4g was fantastic

i really appreciated the design, the breakfast and the dinner!

no kids menu for evening food

breakfast superb staff friendly,foods hot.

we enjoyed a delicious supper, especially the chicken caesar salad and the breakfast was also very good indeed

bath way to high for old people or kids to get in or out

would have liked a self service laundry

staff didnt know much about the bar or what lager was

good breakfast. value for money.

downside was a fire alarm which activated at night when kids were asleep - luckily everyone wasn't outside for very long on a cold rainy night

room was overlooking 24h mcdonalds and kids shouting and cars doing wheelies

great breakfast

breakfast was amazing, mrs chris loved the pastries

beautiful room, excellent breakfast and a very friendly and charming receptionist

also breakfast is delivered to your room, which again is a great touch but a small table and two chairs

they changed the yogurt and kind of fruitin the breakfast to my preference

easy parking really cheap late check out time which was

an early check in was facilitated without any fuss

you can easily connect your device to their large wall tvs in the room so the kids could watch netflix

fun staff, nice little bar area

early check in & didn't wait ling for food.

friendly staff good wifi very clean fast check in

comfortable beds, excellent wifi throughout the whole property

wifi is a bit erratic

wifi service. i experienced more hassle during my stay with wifi.

really good service, lovely room and good wifi. great food for dinner and breakfast.

the wifi signal was too weak

there is free wifi available

wifi was very weak and made working very difficult especially with limited phone coverage.

the wifi in our room was very weak or non existent

wifi was very slow in the room - not a problem for me but teenager was a bit put out

reception from the room didn t work, wifi didn t work, didn t have an iron but rather a steamer, bathroom was a little dirty with

the wifi did not work

the management should review the wifi

super comfy and wifi was really fast

wifi connection was very poor - bare walls in the room drew attention to the cracks in the wall.

welcoming staff and food facilities - good wifi

lots of choice for breakfast, fast and reliable wifi.

no free wifi, poor signal phone unsalable unless pay 5 a day

wifi did not appear very fast, would have liked to pay for quicker service

excellent wifi and mobile reception, bed, large and very comfortable

no wifi in bedroom

the wifi was also very good for traveling for work

the wifi working well was great also and the location is very convenient being close to plenty of shops

cast to the tv wifi offering didn't seem to work for me

wifi through out and good connection for online meetings

realise at time of booking no tv in room and did find kitchen and dinning area until the morning didn't think to look around assumed kitchen bit was in

use of kitchen was an added bonus

i just felt kitchen bins could have been emptied daily.

door codes to kitchen and bathroom allowed us to drop luggage early

i used the kitchen to heat up a ready meal, which i then ate in the dining room, watching tv

our beautiful room (big bath, great shower, comfortable bed, gorgeous design), the deli bar had a lovely ambiance with a great food and drinks menu, and the location was perfect for

stocked bar and snacks in room

lobby and bar with relaxation space was wonderful.

cosy bar area

cruise stay, lovely place location and parking, the ev charger was a welcome unexpected benefit too, thoroughly delicious breakfast

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check in

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

bar with very good atmosphere and selection of beers

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

food was super along with happy hour in the bar in evening

the mini bar was tempting, and i was tempted, so it got a bit expensive!

pre-dinner drinks in the bar were lovely, and our dinner on both the friday and saturday nights was excellent

housekeeping manager was so helpful and polite, allowed us a late check out as well

the bar and restaurant downstairs meant that we didn’t need to go anywhere else and why would we when

mini bar in the room was well stocked

we had a power cut one morning and the wifi was intermittent

good wifi

rooms with toiletries, excellent range of tea/ coffee, water and biscuits free parking, excellent wifi friendly, helpful staff at

nice rooms, excellent shower, fast wifi, excellent evening food

good free wifi coverage

great lounge area and made use of the well equipped little gym too

our kids loved the cabin bed

lift stopped it was only stuck for minutes but the kids freaked out which wasn’t a nice

liked the late check out, although we left very early, the radio was on with some nice jazz in the room when

helpful and friendly staff, with well stocked bar and good gym

i had asked for an early check in and was told i would be called back in 20 minutes to confirm

my early check in was approved which was greatly appreciated

location was good. early check in was arranged at short notice.

staff was brilliant early check in was possible good customer service

it is over a very busy bar on a very busy street- but the noise disappears around midnight and we slept well

i had the single room at the top and there was no disturbance from the bar activities

all the staff from the cleaning girls to to the bar staff

is in a terrific location for both strolling through the historical district and choices of bars and restaurants

the only thing was we wanted to sit in the bar to wait for our room and the wouldn’t let us

i had trouble connecting to wifi.

wifi didn't work in the bedroom

wifi was awful, tv didn't work properly.

also didn't have access to ice machine or wifi

the wifi was poor in our room

information about loud music until midnight in the bar below the hotel

good place for people without children. you can eat, drink and dance in the bar downstairs.

to the river hotel with cocktail bar and good vibing music staff very welcoming and

parking, good size room, bathroom small but functional, excellent shower with great pressure, bar on site & great food options within a 3 min walk

the cocktail bar below was very noisy on a saturday night

wifi was a bit slow

given the wifi code when you arrive without having to go back and ask for it

great wifi and ensuite

wifi is shockingly bad, and drops out- i couldn't do any work at all without using the hotspot on

pleasant helpful staff, good wifi signal. great jazz band entertainment in resteraunt.

excellent, hassle free, reliable wifi. great hot shower. easy to book. friendly staff.

room was clean, enough space, good wifi, badhroom was nice and clean.

noisy , poor wifi and limited tv.

the room had a lot of poweroutlets, and so that was never an issue, along with a good free wifi

room was in a bit of a dead zone and i could get telephone/ laptop reception even joining wifi

wifi was great and video meeting was easy

other than a few wifi problems nothing worth mentioning.

good wifi

wifi was not great kept losing connection.

the wifi was disappointingly slow and sometimes non existent

indoor pool jets and indoor hot tub facilities were not working properly and the pool was a bit tired

breakfast was excellent and the staff extremely friendly and helpful.

bar and resturant staff should ask for room identification on each serve and we had £57 of cost on

excellent location. pool area was really nice. kids loved the games/cinema room

food, extremely helpful and friendly staff, lovely spa facilities and perfect location

no information pack in the rooms- had no idea about wifi/breakfast times/spa/food/what is happening around the area

also, the wifi was awful, honestly useless

) good internet wifi

wifi didn't work in the rooms, only in the lobby

the outdoor pool is great, and it was good to have a gym and indoor pool too

wifi didn't work at all.

mattress a little soft, wifi needs improving.

quite small but it was clean & had everything i needed including tea coffee making facilities & wifi the staff were polite, the bar & restaurant were lovely and both my evening meal & breakfast

wifi quick

and tiny thing but the wifi sign-in page is really temperamental

good location and handy for the bar downstairs

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

if you needed an early night you would be unable to sleep

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

nice bar with little beer garden outside

was no mobile reception in the apartment which is fine as there was wifi , however we were unable to connect to the internet one evening

there was insecure wifi available for those who are not security

it was very clean, spacious and had pretty good wifi which was great as phone reception was horrendous

access to wifi throughout hotel was good

felt very isolated which was just what we wanted although the wifi was also excellent

little difficult to find but lovely bar lady at affiliate pub in ringwood -fish inn- brilliantly assisted with instructions

, the rooms are lovely the bar and dining area really nice food very nice cooked

nice seating areas in bar & courtyard

the cosy restaurant, outstanding dinner, delicious breakfast and rooms finished to a beautiful standard that made for instant relaxation

the location was amazing, such a beautiful drive up to the hotel. bar was great too.

bar had a extremely well stocked spirit collection

really lovely with the kids

room with comfy bed, kids enjoyed own space in separate sleeping area

great breakfast, lovely evening meal with a good bottle of wine.

we had a lovely meal in the bar area with our dogs on the evening

next to brockenhurst college so parents park in car park waiting for kids and generally a bit hectic at 9 and 4 but this is just a minor informative comment that

the bar man on our arrival was extremely welcoming and very efficient with his service

and bar staff really friendly and food was lovely

a suite, but the bedroom was smaller than my kids standard king size

the kids stayed home this trip, but this would be a great bonus to any hotel/pub if you're staying with

room lovely location fantastic breakfast was perfect with a lot of choice

i used the room to get ready for my wedding and the staff were great in allowing late check out, showing photographer and hair/makeup people to the room

really lovely breakfast made to order

breakfast was excellent and the gin bar was a good way to start the evening

rooms were well appointed and spacious, breakfast was great, and the staff were very helpful

location was great! employees/staff were pleasant helpful and kind breakfast was exceptional!

breakfast was excellent and the staff were very friendly and efficient

nice room,comfy bed,lovely breakfast,friendly helpful staff,well situated for all amenities.

the staff couldn't do enough. faultless room and service. tasty breakfast and generous.

loved the extra touches, organic local products, honesty bar and tea and cake on arrival

staff, especially breakfast manager( very helpful)and service lady, also bar staff, nice and clean, a lot of space in car park, definitely recommend this hotel

food price was i little over priced for adults but good on kids meals.

good location free parking good breakfast buffet clean room good shower comfortable bed

wifi was great which is a big deal for my kids

beds handy restaurant on site for evening meals and breakfast no problems parking and no extra car parking charges

good sized rooms and bed, clean, good wifi.

as our gave a bigger feel especially with children staff were very pleasant complimentary wifi and

wifi stopped working in the morning, so was unable to do any work.

i had complimentary wifi, but usually you would have to pay for this which seemed a bit stingy

wifi

price of the larger and not bacardi was a coconut bacardi. bar prices over priced.

breakfast was tasty and filling

cosy bar area and lunch menu runs until late afternoon

the food in the pub for both dinner and breakfast was great

nice to have option of dining room for dinner one night and the bar the other night

place against the bigger hotels: outdoor play area is behind trees so you cant see your kids which is always a worry

fabulous bar and restaurant

great breakfast and generous kids portions on all meals and i love how accommodating to pets the hotel is

ev charging point in car park - main reason for staying here! (it's a pod-point 7kw)

breakfast was excellent, staff were very friendly and helpful

very poor wifi and service charge for bar menu (only 50p which sort of makes it worse) (-)weak wifi connection (-)wifi speed in the room was a little slow and the swimming pool would benefit from some shade in the (-)wifi connection weak (-) wifi was very poor (-)wifi wasn't great (+) we worked from the lounge on the monday morning, the wifi was ok but struggled a little on video calls (-)wifi didn't reach room. (-)was no wifi in the room as we were in attic - appreciate it s an old building but i m sure some (-)was hard, wifi really poor and the room not as expected

grounds and building - great restaurant and bar area to relax in also

both dinner and breakfast were first class

the pool was an absolute delight as i was staying on one of the hottest days of the year

we only sampled breakfast but it was delicious, served piping hot and a good selection of pastries and fruit on the

need some kids activities if possible

of had longer pool and spa times have it open sooner, and the breakfast one weekend could of even open

swimming pool and and spa were warm and visually attractive

very god breakfast

i didn't use the spa as it was under refurbishment

breakfast was excellent, obviously cooked to order rather

the hotel, bar and restaurant staff are a dedicated team of people delivering everything for their guests

earlier breakfast from 8am for example

variable and inventive menu breakfasts excellent bar service great

friendly people, great bar with nice dinner menu

so often

surprising good wifi.

the wifi was pretty terrible, couldn t get it at all in our room at the top of the hotel

no wifi in room

wifi working really bad in room

wifi very poor cuts out all the time, unable to use mobile data either no signal

wifi was intermittent in the evening.

to improve wifi and internet conecxions. really poor.

really dated tv and wifi was rubbish

i also enjoyed the quietness of the rooms and facilities in the room and the wifi which allowed me to work

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

location was stunning and the hotel restaurant / bar was excellent

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

bar area very clean and comfortable

excellent bar with real ale and guinness

kids will love

room service had a good variety

better spa facilities would be nice

brought are two kids for first time at hotel stayed couple of times before with out the kids they loved it and cant

the scrambled eggs were delicious, plenty of choice at breakfast, all lovely and hot!

was no wifi in the room which ment i had no reception on my phone which ment i could relax as i had to

everything was perfect except for poor reception on wifi.

helpful made you feel at ease the food was to a very high standard the room was very comfortable wifi very quick would stay again if in that area in fact booked for 2 nights but stayed

wifi was poor could not use internet in room phone call were poor had to go outside to get

difficult getting wifi

the hotel is a large edwardian building with very inviting lounge, bar and dining rooms

breakfast very good full english toast croisents porridge service cleanliness

breakfast is outstanding and so many choices we ate so much we didn’t need lunch the dinner also

breakfast was very good

wonderful food for both breakfast and dinner

only fault was having to register email address for the wifi, with the expected but unwelcome spam emails received

bed, decent wifi, nice buffet breakfast

wifi could have been a bit better but 4g was ok

wifi reception is not always good

due to rural location wifi is patchy

evening bar staff were friendly, bed was comfy

bar and outdoor seating on site

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

the room was above the bar and being friday night it was quite noisy again our fault for not checking

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

our room service order didn't arrive for 40 minutes and then when we called they said the chef had

service, room service accuracy, breakfast 30 mins late on 1 day

the time of our visit there was a wedding party in adjacent room to the bar - although busy the waiters may have been more alert to the people in the bar requiring

parking a little awkward - 250 yards from the hotel

spa facilities closed but no fault of their own due to covid- found dinner options very limited and

breakfast at the hotels was just perfect the a excellent choice bread cereals and pastries

very close to train station and happy to let us leave our bags in the bar area until we could check in

the breakfast was delicious and my husband quite enjoyed a beer or two in the bar below on the evening

breakfast was excellent and staff were great

the bar closed at 2200.

a self contained apartment with everything you need, spread out over three floors are a lounge, kitchen, bathroom and 2 bedrooms

greeted by the enthusiastic bradley who was so helpful with the bags and sorting out parking for us

modern kitchen and washing machine

beautifully furnished rooms, the friendly staff and the delicious breakfast

was spot on - the annex is fantastic with lots of space, comfy beds, great shower, excellent kitchen

our room was comfortable, large with excellent wifi

equipped with ironing board, hairdryer, fridge, tea/coffee, extra pillows, safe and free wifi

good wifi

tea and coffee making facilities and working wifi with no drop-outs

tv nice and big - we were able to cast with wifi from our phones

wifi didn't work in the rooms, just the common areas

tv didn't work on wifi

the room was lovely and the breakfast excellent, the wifi was also fast enough to work on

tv in the bedroom did no connect to wifi so could not use it

the wifi is not good sadly.

king lounge & bar were very good and the setting typically old very british style

although some renovation work going on, the bar area was really nice

reception bar and restaurant areas were very nice and warm

peeling wall paper in bar area was also shocking visually

some breakfast items was very over cooked make guest aware the mini bar is complementary

bed was really comfortable and the wifi worked well

the wifi signal was rather weak in the room

room has everything you need, comfy bed and good wifi

location, good value, great breakfast included, premises attached to a quirky pub, cute little roof terrace with fantastic

the full english breakfast included was brilliant cooked to order & kept us going the entire day til the evening

food & drink, friendly staff who obviously love working there, enticing bar and restaurant with an open fire, clean comfortable rooms, plenty of free parking, lovely

toby bar manager very friendly and chatty

we had dinner and drinks in the restaurant and bar and this was also brilliant, staff are so friendly and the breakfast was so good - we will be

the bar and other public rooms were well kept and clean

initial teething problems wifi wise- but having only just recently opened it s perfectly

size room practical with everything you need good wifi very good location at walking distance from the very center of

very good wifi

hotel and they let us have an early check in for 10