were really friendly and helpful, bar and restaurant were great

an extra rasher of bacon, a tomato and a coffee adult breakfast was £6 more than the kids breakfast

the bar could have stayed open a bit later than 11:30 on a saturday

breakfast was really cheap and kids eat for free

fayre and the main bar a bit dated

very poor wifi and service charge for bar menu (only 50p which sort of makes it worse) (-)weak wifi connection (-)wifi speed in the room was a little slow and the swimming pool would benefit from some shade in the (-)wifi connection weak (-) wifi was very poor (-)wifi wasn't great (+) we worked from the lounge on the monday morning, the wifi was ok but struggled a little on video calls (-)wifi didn't reach room. (-)was no wifi in the room as we were in attic - appreciate it s an old building but i m sure some (-)was hard, wifi really poor and the room not as expected

a little irritating that there was no parking on arrival, and we had to faff around a bit.

breakfast food wasn't the best both days, with the sausages not looking fully cooked and the next

room service was slightly sloppy but barely worth mentioning - all was lovely!

we only sampled breakfast but it was delicious, served piping hot and a good selection of pastries and fruit on the

friendly staff, excellent breakfast brought hot to the table

good breakfast

variable and inventive menu breakfasts excellent bar service great

excellent breakfast and location.

poor wi-fi in the bar and restaurant area

staff we wonderful, the position was stunning, the breakfast was excellent

also other clients in the bar were very friendly- so had a great time there

, the rooms are lovely the bar and dining area really nice food very nice cooked

the breakfast was amazing with a good choice

the location was amazing, such a beautiful drive up to the hotel. bar was great too.

the wifi was pretty terrible, couldn t get it at all in our room at the top of the hotel

wifi working really bad in room

wifi kept dropping out and with no mobile signal, this become very annoying.

so often

no wifi in room

carpark was large enough to park my large truck

of the reasons we chose the hotel was that it advertised a kids play area

beer and lager in the bar were off

had to ask for items that were supposed to be included in the kids meal, desserts took way too long to arrive, lots of things not available two

must congratulate the cleaners and keep them at all costs music brilliant staff at reception and bar an asset to your

stuff makes it look more of a sports bar rather than a country retreat, the noise from kids running around being left to do what they want is quite something especially when the rooms

the food at dinner and breakfast was exceptional and all the staff were very friendly and couteous to both us and our dog

dinner wasn’t very nice, however breakfast was excellent

comfortable and very friendly hotel. excellent restaurant for evening dinner and breakfast

fabulous bar and restaurant

if you're planning to stay for more than one night, there's a kitchen area with equipment and bowls, plates, etc

the bathroom and kitchen were really well equipped

great kitchen facilities

the hut looks out onto a lovely field, the kitchen is more decked out than my own at home and darren leaves you eggs from his hens for your

the kitchen is not equipped as expected to cook

we had a drink is the bar which had a great atmosphere, plenty of seating in bar also in the front of hotel & a beautiful

stay, really friendly & attentive staff, really chilled atmosphere and a beer garden with a large kids play area, i’d definitely recommend staying here

breakfast was cold buffet due to covid 19 but hopefully back to normal soon

breakfast, and rooms so comfortable

bar and dining area spacious and lovely beer garden with small play area for kids

was no mobile reception in the apartment which is fine as there was wifi , however we were unable to connect to the internet one evening

there was insecure wifi available for those who are not security

wifi has improved a lot

and wifi signal strength were very poor, but as we chose this property to have a quiet romantic weekend

it was very clean, spacious and had pretty good wifi which was great as phone reception was horrendous

great bar with nice seating

the bar was comfortable and reasonably price drinks

lovely bar setting, comfy room

bar area was very cosy

we had breakfast in there bar area , which was lovely fresh good products

bed was comfortable and the view from the windows was great large car park and free wifi the receptionist was very

poor wifi

wifi not very good.

of the bathroom facilities were broken, shower stream was not very comfortable, wifi was poor and not working at all for most of the

bed was comfortable the location was quite and the from the back rooms where great and the free wifi and plenty of car parking spaces

the location is generally quiet and offers spa treatments with separate restaurant/bar and cafe-style breakfast/snacks

i loved the lounge, bar and restaurant area

quiet location, great bar and restaurant

we could park with our boat on the large parking and the staff was ever so kind to

we also booked spa treatments, which we were looking forward to, but had to cancel these as we needed to leave the

very clean room, lovely bar staff, great food, new forest just around the corner.

accommodating for an early check in at 12:30pm, the staff managed to get my room cool with the fan and keeping the

the bar seemed a bit rundown.

our evening meal in the bar area was perfect

they were short staffed but it was not apparent as the two bar staff made up for it with their enthusiasm and work

amazing rooms, superb breakfast, great atmosphere and friendly staff. highly recommended.

we stayed for one night and eat for lunch, dinner and breakfast without faults

the wait time for both breakfast and dinner were fairly long but it wouldnt put us off returning

with lots of 'bear' references in the paintings and the ornaments everywhere including the bar and eating areas

breakfast was amazing

the swimming pool was excellent, free parking and wifi

the wifi was slow.

as usual like many places in uk, the wifi coverage could have been better

had a burger and drink delivered to the room which arrived fresh and hot, very good wifi and comfy bed, not much else needed for a basic stopover

wifi didn't like connecting and was slow.

bar had a extremely well stocked spirit collection

the restaurant had great food as did the breakfast

we could hear kids running up/down and jumping in the room above ours for over an hour at night which meant we

be lawns, so when we expected to have a massive uninterrupted lawned area for the dog to run and kids to play, which is precisely why we booked this hotel, this wasn't the case at all and the

the bar is warm and comfortable- a good place to sit and read a book and the food - whilst not cheap -

kids couldn’t sleep as we had under or next to us very loud music.

the extra beds set up for our kids had low quality and very soft mattresses

we found some of the staff at the golf club to be a little abrupt when we were using the gym facilities but overall we enjoyed our stay

great hotel, staff very friendly, good for the dog, cozy bar are with fire.

nothing … i didn’t even mind the sight of golfers setting out in driving rain.

the bed was very comfy. free parking and free wifi.

clean, amazingly comfortable bed, blackout curtains, lovely bathroom with decent shower, good wifi

there was a free wifi too

for business guests, the wifi is very very poor.

particularly impressive was the speed of the wifi

very good wifi connection

lift in the building so you carry your luggage one flight of stairs wifi wasn t great no mini fridge or mini bar in the room toiletries were almost non

wifi that dropped out on the second day

wifi was weak, shower temperamental bed noisy but it was comfy

smart tv didn't work in the evenings due to high demand on wifi

the location was ideal for the purpose of my stay and along with the bar the outside seating area was a great place to meet friends and have a few drinks

bar of soap for an old guy who enjoys a soak in the bath, and of course the traffic, which you can

placed for all attractions, clean, comfortable & friendly & has an excellent restaurant & bar if you don't want to venture too far

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

it’s a hotel in a pub but the bedrooms are a fair way from the bar so there’s no evening noise to disturb the children

great value for money and the tastiest hotel breakfast i have ever, ever had

hatter cottage 1-very spacious and comfortable with a home from home kitchen with everything you could need also has a hairdryer and an iron and ironing board

10/10 with comfy beds. very spacious! ample kitchen space. location is perfect too

a noisy family in the room above who let their kids run around till 11pm, not the hotels fault.a

staff were very friendly ,when they found out my dog stayed in our room during breakfast they made us an extra sausage to take up to our room for the dog, who was extremely

lovely room and superb breakfast. friendly staff.

bar staff were very attentive, the lady serving the brekkie was lovely and so we’re the owners

loved it staff so helpful smashing room breakfast was delicious bar cosy parking spot on

we requested a late check out and it wasn’t an issue

well presented rooms, nice bar and restaurant.

breakfast is outstanding and so many choices we ate so much we didn’t need lunch the dinner also

the hotel is a large edwardian building with very inviting lounge, bar and dining rooms

wonderful food for both breakfast and dinner

the waiting and bar staff were excellent

lovely gardens could been seen from the light airy lounge and bar areas with a terrace perfect for the summer months (it was february when i visited)

inn however is rather in the middle of no where with no reception and dodgy wifi - which may be a problem for some

wifi intermittent throughout

location was good. breakfast was good wifi was good

wifi was a little sporadic but i think that was a network problem but otherwise faultless

very bad signal area but the wifi made up for this, just something to be aware of.

nothing - wifi a bit iffy but not their fault!

the wifi was slow

lots of good free parking and excellent wifi

good size room,clean and comfortable. good wifi. excellent breakfast. opposite pub.

wifi outside only worked for vodaphone customers so our sat nav stopped working on entering the

wifi and phone signal terrible

breakfast was nice also

everything from the big fluffy towels to the fabulous breakfast was superb

conversation on mobile phones in the indoor pool area

there wasn’t an option to have breakfast included in the room rate

james martin restaurant was great as well as breakfast and the spa was awesome

tennis courts and 9-hole golf

pool and spa perfect

also, activities for kids was a great idea

beautiful location with lovely spa and pool

) the touches for the kids - cinema room, milk and cookies, puree menu etc were great

excellent location. pool area was really nice. kids loved the games/cinema room

amazing for a relaxing time with the kids

bar area clean

clean and fresh rooms and bar and eating areas

location. ev charger. good size car park. nearby river walk.

menu choices were a bit restrictive £20 charge for late check out

clean room and hotel, friendly welcoming staff, nice comfortable bar area and very good food in the restaurant

nice room,comfy bed,lovely breakfast,friendly helpful staff,well situated for all amenities.

breakfast was excellent and the staff were very friendly and efficient

the honesty bar downstairs was also a nice touch

breakfast was superb

staff helpful and friendly breakfast outstanding and location perfect

also, the wifi was awful, honestly useless

) good internet wifi

wifi didn't work in the rooms, only in the lobby

no information pack in the rooms- had no idea about wifi/breakfast times/spa/food/what is happening around the area

have stayed in nicer rooms price but when considering the overall package, the gym, pool, bar and restaurant and very good staff the hotel is a winner

staff, beautifully cooked and presented food, the spa bath, a big comfortable bed,lovely warm room and everything you need

the bar closed at 22:30 but that's only a small thing, we had a really great stay.

was easy to find, lovely location, good sized room, comfy bed, spa bath, clean, friendly welcoming staff and lovely food

shower was powerful and we also had a spa bath which was lovely

it said online that they had a bar at the hotel but it wasn’t really open while we stayed.

room lovely location fantastic breakfast was perfect with a lot of choice

the breakfast was fantastic - great variety, good quality food and piping hot excellent service

breakfast was excellent and the gin bar was a good way to start the evening

with the best breakfast and tea rooms

excellent location, charming accommodation and a superb breakfast - would stay again

the breakfast room, bar and spacious pub garden were a couple of minutes walk from the rooms

the restaurant & bar are very good & the staff friendly & attentive

comfortable, lovely staff, cosy bar area, good breakfast, fantastic room!

and bar staff really friendly and food was lovely

the bar man on our arrival was extremely welcoming and very efficient with his service

wifi signal was on and off,no 4g connection in the building

useless wifi

wifi or access to the internet for some reason and staff were unable to resolve the situation

there was no wifi availability in our room.

wifi signal in room was poor

excellent - lovely location - had great lunch sitting outside - cosy bar area - very friendly

warm welcome, attention to detail, beautiful linen, toiletries breakfast, comfortable bed, nothing was too much trouble

the food in the pub for both dinner and breakfast was great

had a great stay lovely room with nice facilities and tasty breakfast.

the breakfast was very good and a good choice on the menu

wifi reception was generally good in most areas of the hotel(no reception at all in the (-)only issues being the wifi reception was poor and at breakfast when it was busy there didn t seem to be enough staff so (-) wifi is said to be in all rooms (-) old builcding i know bjut wifi weak in upstairs rooms at (+)the location was lovely, breakfast was nice. shame about the room wifi. (-) although it was a comfortable room, wifi did not reach this room at all, which was disappointing (+)i was a single room, which was ok but snug. wifi didn t work in my room. (+)huge garden and surroundings,good decoration through out,good breakfast,friendly staff ,great wifi connection and plenty of free parking space (-)the wifi didn t reach our room and the milk in the room was out of date by a year (-)wifi working at any time and no book of info in the room (-) wifi in room 12 kept dropping out

had to wait whilst with my young kids it wasn t busy

no bar of soap

they engaged with my kids and my dog and the whole place had a real family friendly feel

hotel was beautiful, the grounds were stunning, great parking and the rooms where lovely

however, the bar had plenty really nice continental breakfast in the morning

only real complaint was that restaurant and bar was closed for refurb and this was not disclosed on the agoda website when i booked, but i

beach wonderful location,the sunset bar is stunning,as is the marquee dining and restaurant

restaurant and bar were great

great location but the hotel and bar was under refurbishment and it was no meet or greet

you had to register an account with the cloud to access wifi which was a faff

couldn't work out wifi

the wifi was annoying because of the requirement to send a letter to your mp

free parking, good food, good wifi

logged into wifi to work which was great

door had no lock couldn't close it and wardrobe door handle came off the bar was closed over christmas period so no way of buying water for the

free street parking seasonal summer visitors locals use bar restaurant residential seafront position commodore hotel by green king dinner expensive ale pie

basin shower ensuite excellent sea views two sides tv wifi free parking and breakfast included bar restaurant great walk around hengistbury head weather wet windy

the bar is well stocked and the food is generally to a good standard and doesn't hit the wallet too

the food in the bar was good

great location lovely staff early check in felt safe

wifi was not great

wifi reception is not always good

wifi intermittent.

only fault was having to register email address for the wifi, with the expected but unwelcome spam emails received

bed, decent wifi, nice buffet breakfast

parked on the road as not enough spaces and other people were blocking others in requested early check in which was accepted :) bed was comfortable soap and body wash was available in shower

and feel relaxed in nature before enjoying a lovely dinner and board games in the restaurant and bar areas

bit of noise from other rooms - though it's not really the hotel's fault if people let their kids run riot

most hotels suffer; why, oh why when there are two people in a double room is there only one tiny bar of soap and sufficient toiletries for one

the garden was huge for the kids to run around in and the access gate straight out of th back of the garden into the new

all areas except tge restaurant but they made it so easy by just setting our meals up in the bar instead

food & drink, friendly staff who obviously love working there, enticing bar and restaurant with an open fire, clean comfortable rooms, plenty of free parking, lovely

toby bar manager very friendly and chatty

we had dinner and drinks in the restaurant and bar and this was also brilliant, staff are so friendly and the breakfast was so good - we will be

the bar and other public rooms were well kept and clean

poor free wifi

carpark,excellent staff and service,value for money good wifi and good location for pubs and restaurants and bournemouth town centre 5mins

free wifi was available in the room although that might not be the case in other rooms

wifi is free

value for money, swimming pool, room was adequate, wifi.

clean. comfortable. great location. great staff. amazing breakfast.

loved everything about the hotel, breakfast, evening meal was delicious, beautiful room, and a very comfortable bed

lovely breakfast

fab environment, great room and breakfast

positive, just we bit slow on breakfast service but ain’t we all :) i will defo visit again

our room was lovely and the bar was really nice

it was a huge room, incredibly warm (despite the age of the age of the building) and the spa bath with tv was an excellent modern touch to an otherwise originally decorated period room

spa bath ,historiy of the manor house.

no bar open no food facilities

the spa bath and the decor!!

nice friendly staff in the bar & hotel reception

bar and restaurant needs some rejuvenation

the bar & restaurant has closed down but that was a different company that pulled out when it

very good bar and restaurant next-door ud83dudc4c

staff at checkin and in the bar very friendly

breakfast was a little cheap ingredients.

early check in was appreciated and its set in a nice location just between bournemouth & boscombe

no breakfast

nice bar not busy and had one pint was nice

reception staff and bar staff were excellent

no fan in the room and it was very hot & the wifi didn t work and the window didn t open

stayed twice now and really enjoyed our stays, however the one down fall is that the internet

fi) is terrible when inside the bedrooms

was unable to connect to the hotel wifi and this was the most disappointing and sadly no bath but that was my employers fault for not

good wifi

not so clean, small sink, not comfortable. bad wifi.

wifi wasn t that fast but not terrible either

wifi classed as free, but paying nearly 200 for just one night, that 'free' statement is a joke

wifi was good

no wifi in the room it didn t reach up to the 3rd floor

was excellent, free parking, and convenient ev charging were great

outside pool lovely suntrap

great location had a bar parking

staff very friendly and offered us an early check in. free parking.

bar area was adequate, however could have been open late evening, without having to ask, however,

wifi couldn't be used due to problems with the system

get wifi in room

communication had to ask for the wifi code and read on website about available facility s at sister hotel but no information was

when asked about the wifi, she just pointed to a small paper that was handed over to us

no cold water on the shower just hot one, wifi no working

ivate - onsite), wifi, breakfast, towels, bed linen etc,

wifi didn't work no hairdryer, although advertised as included long check in time, due to the poor

wifi to complicated.

wifi wouldnt allow use on whatsapp

good hotel - comfortable room, friendly staff, good wifi.

i ordered a meal from the bar which exceeded my expectations

gym was very small

3 ev charging points with free charging for residents (ahead of the curve with respect to other

it would have been nice to have a mini bar in the room

not being able to sit comfortably to chat with people in the bar area,after dinner.

comfortable clean warm and tidy very helpful staff and free wifi

only the poor wifi signal

really good wifi as well

free parking nice breakfast bar and restaurant good shower pressure decent tv and wifi tea and coffee making facilities the staff were all very friendly and welcoming

very good quality of wifi

was comfy, there was a lovely bath in the single bed room, coffee machine and cookies, wifi was good, tv was

nice layout wifi was fast and worked bed was great and comfortable nice size television that you could watch

wifi good enough to get some work done

free parking. well decorated rooms. clean. modern. good wifi. great location.

loud music could be heard from the restaurant above our room. wifi signal was very weak.

of the usual information in room about wifi, restaurant, area, spa

wifi, balcony, minifridge

no information sheets in the room giving info about fire procedures, breakfast, evening meal or wifi

the reception, ristorant and bar staff very nice ,smiley ,polite and friendly, specially with kids,thank you very much for making us feel very good

staff available in the bar in the afternoon

very poor bar chioce

bar overlooking the sea

the breakfast was very good and the staff very helpful

the room was amazing. as was the breakfast absolutely delicious

didn’t have the staff to run the bar in the evening & the receptionist had to almost beg someone to come over for an hour from the

the bar was also very cozy, they made great drinks and good sandwiches

early check in …polite and helpful staff

efficient staff easy parking and ev charger

ev charger temperamental but worked eventually

ev charging point was a bonus and means that you will stay top of our list

was no wifi in our room, 307, and i had chosen a hotel particularly for free wifi, bringing my teenage

wifi could be better, having stayed in various rooms at this hotel the connection has been slow in

staff friendly, room good, wifi fast, very warm and the pool good

) and the double room i stayed in was comfortable, clean, had excellent wifi, lovely bathroom and over all very happy with my stay

poor wifi signal in my room. not really a problem for me, but could be an issue for others.

the lounge and bar were good to relax in, and we enjoyed playing pool, too

bar could have been a bit more stocked , having said that you could walk to the sister hotel up the

lift was great for the second floor, bar great for a night cap

friendly staff, bar open 24 hours and several different seating areas in which to relax

super friendly staff, 24 hour bar, adults only, delicious breakfast,cheap parking!!

parking expensive and no free wifi. could do with double glazing.

the only thing i disliked was the price of the wifi

no food included, no breakfast, no lunch, no dinner, and no free wifi.

the tv is also good so if you have children it is definitely suitable to stay there and the wifi is also very

there was no wifi included nor we extra kitchen services provided

get any hot water from shower free wifi would be better if allowed live streaming such as sky go football

wifi was very slow, but i used my own internet

i had to go again to the reception to ask about the wifi code - she didn't say it was on the receipt, then again to ask for the code for to pool area,

loved the central location,generous room sizes,free wifi and free pool.

wifi in the room

good in house services like wifi, coffee and tea

disabled room no wifi

wifi

poor wifi in our room

wifi available

th guest towels) was a major factor and that the standard wifi was better than anywhere else i'd stayed played its part

no wifi in rooms unless paying extra but we would expect at 230

staff was great! wifi connection working good.

wifi only worked for a few hours during the stay. breakfast needed some serious improvement

excellent location, helpful restaurant manager, good food. reliable wifi.

the long wait for breakfast. our first day we waited one hour. the 2nd day it was 30 mins

good cooked breakfast with healthy options

breakfast was very good and the choice was excellent

nicer and supportive the room cleanliness and amenities top notch have to say the room was lovely breakfast amazing

freshly cooked breakfast and plenty of nice juices, cereals and pastries too

we were so impressed with the facilities, especially the fantastic bar, well-equipped gym, refreshing swimming pool, and relaxing sauna

the pool at the time were full of other kids who wanted to swim

did not use pool this time, but have used it in previous stay and it's a very clean and good maintained pool

pool is nice although it did get busy with kids and it’s not the biggest of pools

children in the spa running riot when we went but most times kids are not allowed in the spa

my kids were happy with swimming pool , before to go to the beach in the morning they enjoyed swimming in the pool

the pool …

indoor pool great

swimming pool warm & not busy

exits blocked in bar crisps at bar was 4weeks out of date the young lad behind the bar serving us didnt look old

owner couldn’t be more helpful and ev charging too

very friendly hosts, early check in,superb location

friendly hotel owner, allowed us early check in, room was tidy, location is central close to town centre, cinema lots of restos and

isn't far from the sea front, the owner is very friendly and helpful and as a bonus has an ev charger

was really great, except for the fact that it was a bit cold in the room and that the wifi was not working

wifi was problematic but this comment has been made on every single review i have given on booking

wifi great, free parking due to

wifi was ok, but could be better

heating and wifi