nice bar and restaurant. good menu plus cavery as well every night. could not fault food.

food and drinks in the restaurant and bar were served by lovely staff and the food choices and quality,very good

staff were very nice and the young bar man on friday night was remembered our order every time despite us being part of a large group

menu choices were a bit restrictive £20 charge for late check out

comfortable room, friendly helpful staff late check out bar is available in the evening good

showed us to our room and gave us additional info and allowed an hour late check out due to funeral bed lovely white sheets, pillows and towels everything else ok got

lovely breakfast

very helpful and friendly staff ud83dude0a bar and room were excellent

clean. comfortable. great location. great staff. amazing breakfast.

arrived on monday after a long drive and were put in the room directly above the bar where the music and entertainment was being held and we couldn't rest

wifi available

disabled room no wifi

wifi didn t work in our room at all

wifi/tv

the wifi wasn't super easy to connect to, nor was it particularly fast when i did.

on site parking pool and spa location and good value fo money.

the lighting in the bedroom and the comfy beds :-) the free use of the pool and the friendly receptionist

where amazing so helpful room was bigger than we expected added bonus the pool all in all we had a lovely stay

the bar didn't seem to be open

staff, parking, cleanliness, pool, breakfast

nicer and supportive the room cleanliness and amenities top notch have to say the room was lovely breakfast amazing

freshly cooked breakfast and plenty of nice juices, cereals and pastries too

the restaurant and bar area looked really lovely

loved the tea and coffee making facilities and breakfast hamper delivered to our door was very well enjoyed

were amazing, we needed an early check in at last minute and it was no problem

i had to go again to the reception to ask about the wifi code - she didn't say it was on the receipt, then again to ask for the code for to pool area,

loved the central location,generous room sizes,free wifi and free pool.

wifi in the room

good wifi connection, perfect location

get any hot water from shower free wifi would be better if allowed live streaming such as sky go football

one of the highlights for me was definitely the swimming pool and spa

the friendly staff. the swimming pool. the bar area.

with a makeover , shower drainage a little poor and room too hot , prssumlbley with being next to laundry room plus parking expensive

nice pool and gym areas

it’s a good spot for family vacations as it is also child friendly with lot of activities kids enjoy

very friendly hosts, early check in,superb location

isn't far from the sea front, the owner is very friendly and helpful and as a bonus has an ev charger

friendly hotel owner, allowed us early check in, room was tidy, location is central close to town centre, cinema lots of restos and

owner couldn’t be more helpful and ev charging too

the spa bath was amazing and amazing staff

we had the gold room with spa bath, super relaxing and great value for money

very nice room with lovely spa bath. good location.

it's double spa bath is the most relaxing place ever

ideal location between the beach and the pool

christina serves, and sometimes cooks the the exceptional breakfast

quite rooms and good breakfast

the breakfast was exceptional with lots of choice & the bar area was really nice & gave the opportunity to relax without having to look elsewhere for a

bar could have been open longer as it closed at 8pm and was showing on booking

excellent location, friendly staff, great bar area and the room was very cosy

the bed was comfortable and the had a garden where the kids could play.

not working properly shower door didn’t close wires hanging from the tv & hairdryer on to kids bed very dangerous bottom protection sheet to base of bed

the shower was dirty and door hard to open, kids could quite easily get burned in there

couple of nights were noisy with kids running round screaming but didn't complain as price for 3 nights was good

the kids felt comfortable too

lady on reception very pleasant and as we arrived very early she gave us early check in

the bar was also well stocked which always helps

free wi-fi, reasonable bar

kids loved it there also

and the fact that was a bogof offer on the bar made it for me, 2 pints of guiness for £3 is

nice lounge, bar and lovely garden in which to relax and have a drink

it was very clean and included swimming pool, sauna, steam room, etc, breakfast was plentiful

pool was dark and echoed a lot and was very noisy with kids there from 8-11 which is a long time if you want to swim before check out

we liked the location, room, staff, gym, spa, treatments, food, sky bar it was all great.

would have liked longer swimming times for kids

customer service shocking poor service always moody shocking swimming times for kids

great location. great host and very clean and comfortable with a fabulous kitchen also

shared kitchen was a bonus

nice kitchen available to use. really nice decoration throughout

room i can't recommend this place enough the host makes it very clear to feel at home and use the kitchen like your home brilliant stay will deffo

communal kitchen has a fridge/freezer

ladies at the breakfast bar were absolutely very nice and helpful

mostly everything staff are very pleasent and friendly,it's all neat and tidy,clean room,nice bar for drinks,nice breakfast and they got pool and big looby if u are bored,nice view from

lovely clean place, cheap bar and amazing breakfast

the bar was c!osed

all was good!! they even opened the bar for us

10.30 last orders in bar tue eve.

nice large room, friendly staff, allowed early check in.

very comfy, decoration of rooms, bar and restaurant unique and quirky

jamie behind the bar such a lovely young man who was so friendly and helpful to us

the bar and restaurant downstairs were also very nicely finished

i didn’t like was that it had a gym but no swimming pool ud83dude2dbut other than that no

staff very helpful ev charging conveneint

it would have been nice to have a mini bar in the room

i liked the very small gym

location and late check out if you are an ihg member.

unfortunately, when we were there, the bar was closed but the pool was open!

bar area was adequate, however could have been open late evening, without having to ask, however,

staff very friendly and offered us an early check in. free parking.

i didn't use a swimming pool because swimming pool it is open from 01

pool is closed until the start of july, and the bar is closed in the evenings (though i imagine not many people use the

hotel bar availability states,

tasty breakfast witch choices for kids and nice staff members

hot tub was a nice touch - but the prices weren’t clear - was £30 for 2 adults and 2 kids for an hour but was thoroughly enjoyed by all

there was a bar open for us which enhanced our stay

very friendly , good nights sleep, a nice little gem ,the jacuzzi looks great and a well stocked bar if in a bigger

room size wifi didn t always work tv was on and off working had to get it looked at

service a bit slow, lift antiquated and some parts dated and shabby. terrible wifi connection.

wifi signal in the room was not strong enough.

poor wifi no internet connection

good speed and signal wifi and when we were there, no problem with the free carpark

very near to where our son lives. not expensive. car parking included. wifi included

om 15)

get wifi in room

when asked about the wifi, she just pointed to a small paper that was handed over to us

wifi was hit and miss bed was a bit hard for my tastes

as we travelled a distance to the area i had requested late check out as we had a night event to go to

nothing was too much trouble we had the family suite 2 rooms behind 1 door 3 single beds for the kids and a double in another room for us we will be back great

breakfast was really good great choice of cereal, full english, crepes and good menu for kids too

the breakfast was amazing, and the kids loved the pancakes. very welcoming and clean rooms

which you normally get for breakfast if it is included into the price for room, they have kids menu, and my son had pancakes

the wifi on the lower ground floor was poor but everywhere else was great.

the wifi was slow other then that everything was nice

wifi in the rooms and other facilities such as swimming pool , sauna and gym

or wifi in my room) , clean & comfortable with great staff.

we have to nit pick, it would be the wifi

no bar and lounge facilities

the room was very grubby, i had to buy antibacterial spray and kitchen roll before i could

soon as i arrived to the hotel there was no receptionist, but there was kitchen staff very friendly who made a check-in for me

advertised a bar but there wasn't one

no bar or chill out room

early check in

lack of a good wifi reception in the room

wifi only worked in main building

was in the annex and it didn't have wifi access, which was a little annoying, but wasn't too important for my trip

free wifi in the room, contrary to what it says on the hotel details

friendly staff in all areas, nice bar area and dining room, free onsite parking, free wifi, location of the hotel

kids were put in the room on a different floor and staff were not accommodating of this

family’s with kids etc, shocking from the hotel

secondly, when we got the kids ready for the shower we see the shower glass door comes away, we called the person in charge

though i don’t think it would be possible a bath would have been great for kids as my daughter hatessss the shower she only had one the entire time we was there as she

1 minute walk which was perfect as having kids and lots of bags

cheap, with early check in.

didn t have wifi in the room. limited parking on the premises

i was able to complete my work with free wifi

the wifi didn t work either

no information on wifi password in the room

was not told about wifi but i figured it out and at least it was free

breakfast, bed in room 12 was amazing

huge and comfy bed, friendly staff, excellent breakfast and in a great location.

location, friendliness, clean, lovely breakfast

to beach, excellent breakfast with vegetarian option

breakfast was lovely, personal touch, chocolate left in your room, always a bonus

wifi wasn't great and my dad couldn't pay over the phone as was a present from him for our wedding,

heating and wifi

the breakfast, staff, wifi & location

wifi great, free parking due to

wifi slightly slow, but good.

there was no wifi included nor we extra kitchen services provided

free wifi

no food included, no breakfast, no lunch, no dinner, and no free wifi.

the only thing i disliked was the price of the wifi

the tv is also good so if you have children it is definitely suitable to stay there and the wifi is also very

though some damage made by guests this didn't really effect being in room), wifi worked well, staff were very friendly and helpful, a good price for the quality

free parking. well decorated rooms. clean. modern. good wifi. great location.

everything i need is provided: good wifi, a clean room and ensuite bathroom, water kettle and the tea kit, and hairdryer

wifi stopped working on last few days

wifi good enough to get some work done

the spa bath and the decor!!

building with history luxury spa bath each room is unique

the spa bath the bed the lightning

felt like an apartment with its own private staircase and luxurious spa bath within the lounge

and attentive staff superb breakfast great room with 4 poster and spa bath sense of history

95 was very good value, clean, tidy only negative was wifi signal was very poor but otherwise good value for

wifi & breakfast

comfortable clean warm and tidy very helpful staff and free wifi

wifi was a little weak in our room

free parking nice breakfast bar and restaurant good shower pressure decent tv and wifi tea and coffee making facilities the staff were all very friendly and welcoming

the lounge and bar were good to relax in, and we enjoyed playing pool, too

tea and coffee in our room and we were able to enjoy drinks at the bar and a game of pool on return from our night out

bar could have been a bit more stocked , having said that you could walk to the sister hotel up the

friendly staff, bar open 24 hours and several different seating areas in which to relax

lift was great for the second floor, bar great for a night cap

eakfast wifi etc) as well as a precise guide how to get to my room

wifi signal was pretty feeble anywhere within the hotel

position in bournemouth right on the sea front my room had all you needed tv wifi iron etc i had dinner in the bar tasty and good value, breakfast was wide choice

unable to connect to wifi

the wifi in our room didn t work. room 305

value for money, swimming pool, room was adequate, wifi.

poor free wifi

wifi is free

wifi wasn t in rooms and i couid let her the premium as my mobile data only worked in the evening

the wifi not always good in room

no wifi in the room it didn t reach up to the 3rd floor

wasn't told about the wifi and that we could use it

not so clean, small sink, not comfortable. bad wifi.

wifi was good

wifi wasn t that fast but not terrible either

service for taking drinks orders would have been nice, but only a small bar so not a big

the bar seemed to shut at 10. it would’ve been nice for this to stay open until 11/12

excellent decor, food and drinks with great service and ev charging that's free!

staff, ample free parking, free ev charging, food and drink were top-notch, comfortable

great breakfast, comfortable beds and free ev charging

the outdoor pool / sauna and steam room were not working which was a huge shame

outdoor pool for kids was great, total holiday vibes

although the outdoor pool was fantastic it was too warm and felt more like a hot tub - kids loved it but for adults it may be too warm and not refreshing on a hot summers day

the restaurants, the rooms, the gym, the pool, the service......

was good -pool area was really lovely and warm enough for the kids to stay in for ages -location -comfy beds and great shower -air conditioning in room was great

of the usual information in room about wifi, restaurant, area, spa

no information sheets in the room giving info about fire procedures, breakfast, evening meal or wifi

wifi, balcony, minifridge

location very close to the seafront the facilities of the hotel, stylish restaurant and bar and the spa facilities were great room was very

food was lovely too, room service was stop on

it was well maintained, clean and modern , a bar down stairs that served amazing food

very noisy and no ventilation wold not recommend with young kids

breakfast was included and it was definitely worth it as we had full english breakfast and the kids had pancakes i definitely recommend it, i’ve stayed at shah of persia many times

was leaving early the next day and doing the jurassic coast challenge i asked a member of the bar staff who dealt with my booking could i be provided with a couple of sandwiches to take with in

45 and we have 2 young kids

th guest towels) was a major factor and that the standard wifi was better than anywhere else i'd stayed played its part

no wifi in rooms unless paying extra but we would expect at 230

an outdoor heated pool out front

the fact that i had to pay for the car park separately 15 in the room was cobwebs wifi didn't

wifi connection not great in the bedroom but fine elsewhere

the wedding), but the hotel very kindly put a camp bed in the bigger room and allowed the 4 'kids' to stay, only paying extra for

breakfast and evening meals were delicious! even our fussy kids agreed.

the dog was also thoroughly spoilt by the owners who brought her biscuits and breakfast

we had a drink is the bar which had a great atmosphere, plenty of seating in bar also in the front of hotel & a beautiful

breakfast, and rooms so comfortable

the bar & restaurant has closed down but that was a different company that pulled out when it

staff at checkin and in the bar very friendly

bar and restaurant needs some rejuvenation

nice friendly staff in the bar & hotel reception

very good bar and restaurant next-door ud83dudc4c

wifi could be better, having stayed in various rooms at this hotel the connection has been slow in

was no wifi in our room, 307, and i had chosen a hotel particularly for free wifi, bringing my teenage

) and the double room i stayed in was comfortable, clean, had excellent wifi, lovely bathroom and over all very happy with my stay

also, why can't you do wifi in rooms these days

poor wifi signal in my room. not really a problem for me, but could be an issue for others.

parking was just outside the building, free of charge

the wifi was good, the bed was comfortable and the kitchen was well equipped

great wifi in all areas

wifi, parking, breakfast all great

great location lovely staff comfy room and bed good choice of breakfast free parking and wifi

free wifi

wifi at the gym is not working

were no instructions in the room for wifi, menu, how to work the air conditioning etc

the wifi was a little slow in some moments, but i could survive haha

the wifi was slow.

wifi excellent and tvs have sky sports main event channel for live football matches

reception staff and bar staff were excellent

excellent breakfast, very clean room. and comfortable bed

clean , good location breakfast is present , venue is modern and clean

comfortable bed, clean on arrival, had an early check in which was accomadated

easy to get to. lots of parking. comfortable beds and spacious rooms. great breakfast

my daughter particularly liked george one of the staff who did the breakfast, she thought he was brilliant

spacious room. good breakfast, friendly staff . other facilities available gym, swimming pool.

i don’t believe the bar was open at all during our stay, the pool was closed but we couldn’t find use the hotel next

we liked all the breakfast.

good value for money clean room breakfast was great staff was good

wifi didn't work no hairdryer, although advertised as included long check in time, due to the poor

ivate - onsite), wifi, breakfast, towels, bed linen etc,

no/intermittent wifi on one day

here it lists what is included, or so i thought, parking

wifi to complicated.

wifi could do with boost the tv kept loosing signal

no fan in the room and it was very hot & the wifi didn t work and the window didn t open

good wifi

the wifi did not work in the room i was in and most of the tv channels did not work

was unable to connect to the hotel wifi and this was the most disappointing and sadly no bath but that was my employers fault for not

spotlessly clean super comfortable bed beautiful room amazing fresh breakfast location to beach and public transport on door step perfect perfect

breakfast was superb and the location amazing.

everything you could want from a continental breakfast

great location for access to sandbanks iron provided in room and ironing board and allowed an early check

very clean and freindly staff and good breakfast

the bar had a wide range of drinks and the food was spot on

fantastic breakfast and super friendly helpful staff

friendly staff, nice location very close to the beach, lovely rooms, free parking and great breakfast

a lovely little hotel in a great location close to the beach , a bar and restaurant and has a free car park

value for money, spotlessly clean, staff were really welcoming, breakfast was fab and all the extra touches didn’t go unnoticed

great location lovely staff early check in felt safe

carpark was large enough to park my large truck

of the reasons we chose the hotel was that it advertised a kids play area

had to ask for items that were supposed to be included in the kids meal, desserts took way too long to arrive, lots of things not available two

must congratulate the cleaners and keep them at all costs music brilliant staff at reception and bar an asset to your

never anyone at reception breakfast over priced when beefeater up the road offers free to kids - we didnt choose breakfast for this reason

parked on the road as not enough spaces and other people were blocking others in requested early check in which was accepted :) bed was comfortable soap and body wash was available in shower

parking. nice room. wifi and early check in.

easy to access wifi

wifi was great

the wifi connection was good

from arrival until leaving, met by the host who advised covid precautions, kitchen use, wifi etc

wifi was not the best but not a massive issue

breakfast, there was no wifi, very noisy from drinkers in garden till late

wifi could have been better but it was available and free!

the streaming service on the tv, which was advertised, also did not work due to the weak wifi connection

wifi was very patchy - you had to keep logging in

just park up and walk around poole, get boats to brownsea or open top tours

scaffolding still up around bar area

breakfast was really very good ,lots of variety

staff very friendly breakfast excellent rooms very clean great location

nice place, room was good, staff friendly, food was good, free car park, 10 mins walk to pool quayside

the wifi signal is very intermittent and rarely works

the staff in the restaurant was rude. wifi is bad

the wifi is not available throughout

wifi was a bit intermittent

wifi off from late sat to mon night

great food very friendly staff good car parking good location

the room was very nice , comfy bed , private , and very friendly staff . the parking was good .

i were to be really picky, the car park was fairly small but there is plenty of local parking

friendly comfortable accommodation food excellent and so near town and free parking highly

breakfast, friendly staff, off road parking with its own traffic lights to exit safely, handy to town an buses only 10/15 mins walk

the bar is well stocked and the food is generally to a good standard and doesn't hit the wallet too

basin shower ensuite excellent sea views two sides tv wifi free parking and breakfast included bar restaurant great walk around hengistbury head weather wet windy

early check in

the food in the bar was good

door had no lock couldn't close it and wardrobe door handle came off the bar was closed over christmas period so no way of buying water for the

hotel, beautiful rooms, staff amazing and the bar area is like the rooms tastefully decorated

friendly greeting. lovely room and bar area. the location is superb.

enjoyed an excellent meal (in the bar area as we had our dog with us)

was comfortable and large, bathroom was great, food in the bar was excellent and the staff were fantastic

great breakfast selection! cosy bar area with open fires

friendly staff, we arrived in the bar and were greeted by a happy friendly member of staff, her colleagues took us through to the

there was no football on in the bar even though they had the sports