fabulous view. nice breakfast

breakfast was amazing so much choice and very tasty clare on reception was so lovely and her

wasn’t sure if full breakfast was included?

friendly, you'll get a warm welcome at reception and fabulous service from the waiting staff and bar staff

early check-in and late check out

friendly , clean tidy , ideal location , nice little pub , car parking great, all round good place impossible to find fault

park was small, we didnt have any problems parking but in busy periods maybe difficult to get a

good value and friendly staff plus parking

great food very friendly staff good car parking good location

breakfast, friendly staff, off road parking with its own traffic lights to exit safely, handy to town an buses only 10/15 mins walk

hotel, beautiful rooms, staff amazing and the bar area is like the rooms tastefully decorated

friendly greeting. lovely room and bar area. the location is superb.

great breakfast selection! cosy bar area with open fires

friendly staff, we arrived in the bar and were greeted by a happy friendly member of staff, her colleagues took us through to the

there was no football on in the bar even though they had the sports

staff were great from check in to bar service to breakfast, they were all brilliant

no one on reception, had to find staff at the bar and wait to be seen

easy to access wifi

wifi was great

the wifi connection was good

from arrival until leaving, met by the host who advised covid precautions, kitchen use, wifi etc

there was coffee is the room, great wifi, good breakfast

kids pull out bed could have been a bit bigger. very narrow, kids are 8 and 5.

45 and we have 2 young kids

the waitress was appalling when she was asked questions, no movement on meals, especially for kids, they are as they come, food was very adequate

was leaving early the next day and doing the jurassic coast challenge i asked a member of the bar staff who dealt with my booking could i be provided with a couple of sandwiches to take with in

great stay for a few nights with the kids

food in the bar was very good with plenty of

the real ale in the bar was also kept in excellent condition

easy to find, beautifully clean, excellent food, wonderful breakfast, perfect hosts.

it is so easy in the evening to pop down to the bar for a drink

the breakfast was superb. the room was modern and quiet. the bathroom was great.

the bar and restaurant downstairs were also very nicely finished

nice large room, friendly staff, allowed early check in.

nicely designed hotel with comfortable rooms and a well thought out bar and restaurant

jamie behind the bar such a lovely young man who was so friendly and helpful to us

very comfy, decoration of rooms, bar and restaurant unique and quirky

wifi poor

very good stay but couldnt get the wifi to work excellent location

the staff were lovely and the breakfast was really tasty. the wifi worked great too!

wifi reception was provided, but it could have been stronger - i forgot to mention this!

hough that was mentioned in the guest info).

parking is a bit tight

a complementar drink in the bar or a bottle of wine would have sorted it

parking available on site

beautiful garden and delicious breakfast

and two porsche ev charging points

only real issue was no wifi or decent mobile signal which was a slight problem as had needed to send some work and

wifi is perhaps the main problem at the moment

the televisions are very small and although wifi is strong the internet is very poor or unavailable

wifi in very clean bedrooms

the wifi wasn t great but that was explained on the information sheet.

room furniture far too expensive for a parking view room general decoration of the hotel is cheap wifi was

wifi was very good

views were amazing, staff were kind, the wifi worked well and parking was plentiful.

wifi was very poor

extremely poor wifi preventing working is the bedroom

wifi was a bit intermittent

wifi off from late sat to mon night

wifi was unsecured, but hey, it was free

the wifi signal is very intermittent and rarely works

the staff in the restaurant was rude. wifi is bad

wifi access point was not on the wall like all the others and affected availability

poor wifi

wifi was poor in the room, maybe because our room was on the far side of the building

also, the reception should provide wifi details without having to

easy to use wifi

breakfast, there was no wifi, very noisy from drinkers in garden till late

the streaming service on the tv, which was advertised, also did not work due to the weak wifi connection

wifi was not the best but not a massive issue

very fast wifi up to 90 mbps

wifi could have been better but it was available and free!

wifi was limited in the rooms at the front of the hotel.

wifi signal is shocking, very poor

wifi/internet speed was poor

shame the wifi was a bit limited in some parts of the property

wifi signal poor

excellent location, breakfast and staff.

breakfast - lovely fresh fruit and plenty of choice

everything you could want from a continental breakfast

absolutely first class breakfast cant recommend highly enough

great location for access to sandbanks iron provided in room and ironing board and allowed an early check

the bar had a wide range of drinks and the food was spot on

friendly staff, nice location very close to the beach, lovely rooms, free parking and great breakfast

so welcoming and friendly i cannot stress enough how comfortable and relaxed our stay was and the breakfast was outstanding

bed was very comfy and breakfast

friendly staff, comfortable bed , nice breakfast and good location

is not as negative as it looks, just my opinion as we travel a lot, stunning young lady behind bar was alone most of the time, with the few people arriving she was busy, could of done with a

breakfast was delicious - eggs benedict

good cooked breakfast with healthy options

a large group of us had breakfast to celebrate a family birthday and it was excellent

very cool place, lovely bar lounge and helpful youngster

wifi/tv

unfortunately we had wifi issues while we were there and it was a little noisy at times.

good in house services like wifi, coffee and tea

wifi didn t work in our room at all

wifi

wifi really fast, breakfast excellent

great wifi in all areas

good wifi signal, something you might not get sometimes in other places

wifi, parking, breakfast all great

the wifi was good, the bed was comfortable and the kitchen was well equipped

parking was just outside the building, free of charge

excellent breakfast

parking to the rear, nothing to dislike

castle comfortable bed great size room powerful shower free parking at the rear of hotel great breakfast highly recommended very polite and friendly

excellent location. parking on site. very helpful and friendly staff. would stay here again

breakfast was excellent and ordered the night before so was served promtly, very friendly local

breakfast was amazing and again staff very helpful and welcoming

need a barman/woman who needs to know how to run a bar as we were unable to get drinks requested as did

eakfast and dinner) good location friendly staff hotel with a history

the bar was well stocked and well priced and the facilities were top notch

breakfast options could have been better for those who don t want a cooked breakfast eg sliced

wifi was a little let down but we managed to overcome it

not selling mineral water/vending machine for water - wifi in the room wasn t great - no fridge in the

wifi in room

no wifi in our room, had to go to reception area

wifi coverage in room

swimming pool warm & not busy

very helpful, breakfast was very nice, pool added bonus, lovely walk through the park to bournemouth , very friendly hotel

indoor pool great

the pool …

swimming pool

nice pool and gym areas

kids bed decent and comfy too

for family with little kids was not very comfortable

i like the fact that they put the kids bed and parents bed separate room and had a sofa and loved that room has 2 tv in both the side

friendly staff clean and the pool

not working properly shower door didn’t close wires hanging from the tv & hairdryer on to kids bed very dangerous bottom protection sheet to base of bed

at the reception was very nice , friendly he give us some information what we should visit with kids

couple of nights were noisy with kids running round screaming but didn't complain as price for 3 nights was good

the shower was dirty and door hard to open, kids could quite easily get burned in there

the room my friends and their kids stayed in did not have a tv.

didn t get my wake up call as requested. poor wifi in my room.

room was airy and clean with good wifi

location only two hundred yards from cliff walk, takes pets, parking and wifi

or wifi in my room) , clean & comfortable with great staff.

wifi in the rooms and other facilities such as swimming pool , sauna and gym

lady on reception very pleasant and as we arrived very early she gave us early check in

the big spa bath, the decorations in the bedroom and the paintings.

helpful stuff, good variation of breakfast (kids free) and nice decolation

never got a decent sleep due to noisy kids in property and constant slamming of doors day and night

room was lovely, loved the spa bath

lovely room with a wonderful spa bath ,very nice decor

family quad room is perfect for teen aged kids

very helpful even recommend places to go even got an early check in

the garden with toys was great for us travelling with young kids

family room was nice and comfy for 2 adults and 2 kids

free wi-fi, reasonable bar

the decor and lay out bed room adequately furnished loved the oldie look and en-suite bathroom breakfast room had a lovely functional lay out everywhere was lovely and clean

good location, big tv in the bar and comfortable room.

the breakfast was excellent, piping hot with plenty of choice

lovely clean rooms. staff very friendly bar and lounge excellent

very quiet location and nice late check out

cheap, with early check in.

saturday to fix the basin), and help given willingly, eg in connecting to the wifi, opening the bar one night so i could have a drink while i worked

all was good!! they even opened the bar for us

lovely clean place, cheap bar and amazing breakfast

very nice lounge downstairs with bar & piano! nice clean white linen & towels

this hotel has a nice little bar also a pool table

wifi signal in the room was not strong enough.

staff were friendly, the room was very comfortable with great wifi

wifi not strong

good speed and signal wifi and when we were there, no problem with the free carpark

wifi wasn t working well. very few tv channels to watch

communal kitchen has a fridge/freezer

to wonderful , fully equipped kitchen

), the shower didn’t work as it should, water was too hot and i had to rinse my kids and myself using a

fully equipped for us as a family of 5 and so many nice touches like buckets and spades for the kids to use at the beach

a really cosy lounge , beautiful kitchen and outside seating area

the wifi didn t work either

no welcome pack in the room and no details for wifi

the whole experience was very good, and the wifi was free !

didn t have wifi in the room. limited parking on the premises

although wifi is advertised as being available it did not reach our 2nd floor room

very friendly hosts, early check in,superb location

isn't far from the sea front, the owner is very friendly and helpful and as a bonus has an ev charger

friendly hotel owner, allowed us early check in, room was tidy, location is central close to town centre, cinema lots of restos and

owner couldn’t be more helpful and ev charging too

the use of the bar for playing cards and chatting

no bar or chill out room

night time staff was very amiable and kept bar open for residents

soon as i arrived to the hotel there was no receptionist, but there was kitchen staff very friendly who made a check-in for me

no bar and lounge facilities

outdoor pool for kids was great, total holiday vibes

room requested and ready for early check in.

drinks at bar

i feel worth mentioning we went to order food from the main desk for the room so we could see the kids options which weren’t available on the menu available in the room

no indoor pool.

early check in

breakfast, chocolate stand help yourself

room's, attentive owner, good breakfast

location, friendliness, clean, lovely breakfast

huge and comfy bed, friendly staff, excellent breakfast and in a great location.

the choice for breakfast was excellent and with one if our party being gluten and lactose intolerant they catered

adults 4 kids (12, 10, 9, 8) booked room for 6

they allowed a very early check in which was really good of them

my kids were trying to write a “tregonholme” song on the way home

the welcome and the bonus of an early check in by the owner made you feel welcome

location and warm breakfast for adults and kids.

lovely breakfast prepared and served very pleasantly by donna

hot tub was a nice touch - but the prices weren’t clear - was £30 for 2 adults and 2 kids for an hour but was thoroughly enjoyed by all

great bar with lots of drinks

very friendly staff, bar opening times and prices and lovely cooked breakfast

i and my oldest son went to the bar at night

1 minute walk which was perfect as having kids and lots of bags

family’s with kids etc, shocking from the hotel

though i don’t think it would be possible a bath would have been great for kids as my daughter hatessss the shower she only had one the entire time we was there as she

kids were put in the room on a different floor and staff were not accommodating of this

expected to have family room for kids and parents, unfortunately we can’t find , we tried to booking 2 rooms unfortunately

location used the sky bar, spa, gym and restaurant

room service food it was kids portion for adult charge

we liked the location, room, staff, gym, spa, treatments, food, sky bar it was all great.

central location, good gym and pool. rooftop bar. size of room. reception staff.

breakfast excellent

the bar was cosy and spacious for pre/post dinner drinks

clean, comfortable accommodation with a great location and nice bar area. staff were attentive

menu choices were a bit restrictive £20 charge for late check out

gave us a late check out which was brilliant too

food and drinks in the restaurant and bar were served by lovely staff and the food choices and quality,very good

friendly staff in all areas, nice bar area and dining room, free onsite parking, free wifi, location of the hotel

wifi could be a bit faster.

was on the top floor of the annex building where the shared wifi was too weak to be useful

wifi only worked in main building

was in the annex and it didn't have wifi access, which was a little annoying, but wasn't too important for my trip

good wifi connection, perfect location

loved the central location,generous room sizes,free wifi and free pool.

wifi in the room

i had to go again to the reception to ask about the wifi code - she didn't say it was on the receipt, then again to ask for the code for to pool area,

get any hot water from shower free wifi would be better if allowed live streaming such as sky go football

wifi great, free parking due to

heating and wifi

wifi was problematic but this comment has been made on every single review i have given on booking

the wifi kept cutting off and i had to keep resigning in but not a big issue.

wifi slightly slow, but good.

could not connect to the free wifi l. reported to reception but still couldn t connect

lack of wifi speed. unable to watch films on ipad

unable to connect to wifi

position in bournemouth right on the sea front my room had all you needed tv wifi iron etc i had dinner in the bar tasty and good value, breakfast was wide choice

eakfast wifi etc) as well as a precise guide how to get to my room

again to cater for a wider audience perhaps a tv for sport in the bar area

bar and restaurant was very cosy

very helpful and friendly staff ud83dude0a bar and room were excellent

amazing interior and great breakfast

a delightful find. well stocked mini bar and toiletries. over and above expectations.

no food included, no breakfast, no lunch, no dinner, and no free wifi.

parking expensive and no free wifi. could do with double glazing.

the only thing i disliked was the price of the wifi

free wifi

the paid breakfast was not to are liking, had to pay for wifi which we didn't do

excellent location, helpful restaurant manager, good food. reliable wifi.

staff was great! wifi connection working good.

poor wifi.

the fact that i had to pay for the car park separately 15 in the room was cobwebs wifi didn't

unfortunately the wifi didn't reach our room but not a major issue.

the lack of facilities. small gym and not enough small conveniences such as a small fridge etc.

i didn’t like was that it had a gym but no swimming pool ud83dude2dbut other than that no

i ordered a meal from the bar which exceeded my expectations

i liked the very small gym

late check out is the best thing they could have, especially if you’re ihg member, so check out

tea and coffee in our room and we were able to enjoy drinks at the bar and a game of pool on return from our night out

the lounge and bar were good to relax in, and we enjoyed playing pool, too

helpful nothing was too much trouble, the breakfast was excellent, certainly we will return, the bar was nice and comfortable, the gardens were lovely

super friendly staff, 24 hour bar, adults only, delicious breakfast,cheap parking!!

lift was great for the second floor, bar great for a night cap

wifi couldn't be used due to problems with the system

communication had to ask for the wifi code and read on website about available facility s at sister hotel but no information was

big room comfy bed free wifi

when asked about the wifi, she just pointed to a small paper that was handed over to us

very near to where our son lives. not expensive. car parking included. wifi included

early check in …polite and helpful staff

staff, ample free parking, free ev charging, food and drink were top-notch, comfortable

the ev charging point was an added bonus

efficient staff easy parking and ev charger

staff were incredibly helpful, and the bar did some very tasty cocktails

bar was very disappointing having no beer pumps and only drinks in bottles

outside pool lovely suntrap

bar area was adequate, however could have been open late evening, without having to ask, however,

stay, especially drinking a glass or two of wine out on the sun trap of a patio, by the swimming pool

i wish the pool was open at the beginning of the summer.

was comfy, there was a lovely bath in the single bed room, coffee machine and cookies, wifi was good, tv was

mixed blessing - we were told wifi was available on a range of networks but at our room we could not join the hotel's, nor any

nice layout wifi was fast and worked bed was great and comfortable nice size television that you could watch

decor and furnishings. crisp clean white sheets nice touch with. wifi code in frame!!!

everything i need is provided: good wifi, a clean room and ensuite bathroom, water kettle and the tea kit, and hairdryer

wifi signal was not very strong

really good wifi as well

95 was very good value, clean, tidy only negative was wifi signal was very poor but otherwise good value for

comfortable clean warm and tidy very helpful staff and free wifi

free parking nice breakfast bar and restaurant good shower pressure decent tv and wifi tea and coffee making facilities the staff were all very friendly and welcoming

of the usual information in room about wifi, restaurant, area, spa

wifi, balcony, minifridge

no information sheets in the room giving info about fire procedures, breakfast, evening meal or wifi

fantastic amenable staff lovely spa great location

room was spacious, comfortable and we could adjust the temperature to our preference

staff friendly, room good, wifi fast, very warm and the pool good

wifi could be better, having stayed in various rooms at this hotel the connection has been slow in

) and the double room i stayed in was comfortable, clean, had excellent wifi, lovely bathroom and over all very happy with my stay

couldn t get wifi in my room but not a great loss. did lots of reading instead

was no wifi in our room, 307, and i had chosen a hotel particularly for free wifi, bringing my teenage

no wifi in the room it didn t reach up to the 3rd floor

wasn't told about the wifi and that we could use it

not so clean, small sink, not comfortable. bad wifi.

wifi did not work most of the time and when it did my husbands and i instagram account was hacked

wifi wasn t that fast but not terrible either