location for easy walk to the natural swimming pools (the hotel provides free entrance for guests)

the breakfast was delicious and the spa was really relaxing after one day exploring madeira

the gym was clean and bright and also having extra luxour to have acess to the indoor pool, jacuzzi and

the hotel as an excellent gym with all the equipment and weights that one would expect only in an urban business hotel

nice rooms, welcoming staff + the spa and breakfast

flexible lunch and breakfast concept gives you maximum flexibility for late afternoon or early morning hikes

a large party so had the entire place to ourselves - the staff leave after setting out dinner and breakfast - which was incredible

personal contact with the staff is only short and only during breakfast and dinner times for a couple seconds

no breakfast before 10h, no dinner after 18h, the price is extermely high for what you get

location, walked to 25 fontes before breakfast and enjoyed it without the crowds

great place near the pool with the perfect view and personal.

excellent place, in the center, near everything. the pool was great, the parking lot huge

the natural pool is right outside the hotel ( they will provide a beach towel if you are nice

we also used the laundry service and they did it the same

finally, a very positive note to the excellent and not expensive breakfast room service, which is quite unusual in most hotels, where clients are clearly exploited

working wifi

wifi worked in a public area only, and even there speed was slow

though availible in other parts of the place)

door to the public area was locked and so i couldn't do wifi as i was worried about the corona virus

no wifi in the room

the style of the suites and the pool were perfect

- terrasses - pool - view - parking - location - rooms

the suites were comfortable and private, and the pool was our favorite

view, openness and wonderful infinity pool

is stunning with magnificent views all around, from the room, from your bed, the terrace, the pool

hotel in jardim do mar has apartments with fully equipped kitchens, more suitable for couples or families for 2 or more nights

location, very good services, breakfast and dinner was delicious, staff was helpful and friendly

little variety at breakfast. few parking slots.

we had a full apartment for our own, with kitchen, bath, living room and balcony

i really liked the breakfast, fresh and various choice of foods

everything was new, good design, tasty breakfast, good restaurant (recommend lapas, sea snails, meat)

breakfast is limited as it is only a small hotel, it wasn't replenished, so those arriving later

hotel and pool were lovely

peaceful hotel with great views from all rooms, and a well maintained pool

they also have restaurant and bar is open until 10 pm, so if you drive then this place is a qood

provide extra information regarding the steepness of property when parking

there is a pool to relax, plenty of amazing food, and the staff was beyond helpful and kind

hotel is built around the restaurant, so as you'd expect the breakfast and dinner is one of the best on madeira

great connections and free parking

the parking lot was a bit complicated, depending on how well/badly the other guests had parked.

great wifi, comfortable huge bed, amazing view, rain shower and a stone beach right in front of the hotel

the free wifi in the room was not good. but all the rest was perfect

some areas of the hotel have low/no wifi coverage -like the sundeck on the top floor

in the hotel from staff to facilities, breakfast, wifi, room, bed, etc

the wifi kept on dropping all the time. i hadn t clear wifi .

than usual evening entertainment, combination of harbour and beach was a nice surprise, good wifi

wifi was good, the gym was okay and the swimming pools were nice

is awesome and the hotel was right next to the beach - everyone was really nice and helpful - wifi was good - plenty of great restaurants nearby - supermarket across the street which was very

wifi could be better

the wifi password printed on the room guide didn't match the real password, so i needed to get help

breakfast without fruits

breakfast

cept eggs - boild or scrambled or omlette but when you come to breakfast 9:15 there is

i had a car and parking was

breakfast wasn t the best

bedrooms it was very nice and clean, the bathrooms was very nice as well, i did like the kitchen very spacious living room it was very nice to

place with a great view, big kitchen with all the necessary equipment, very kind host, overall really great value for money if

holiday home with everything you need for comfortable living: relaxing, cooking, doing laundry

great kitchen and external bbq also

some kitchen utensils are quite old and not working properly

wifi not in rooms

complicated parking bad wifi the gym wasn’t great

wifi in the rooms, however we understand that is

lack of wifi in rooms - only in reception ! not good for a hotel of this quality these days.

a 4-star hotel i was expecting to have wifi in the room

bathroom upgrade in rooms. a bigger gym.

the free airport shuttle was a real bonus

shuttle bus service ensures that

the entire gym is broken and nobody gives a damn

and the infinite pool is awesome, many places where you can relax

big spacial room with well-equiped kitchen.

was my second time and i wish i could return sometime in the future stable wifi, washing machine, kitchen, tv, big sofa

house at my disposal - a very large living room with a wide sofa and two beds, a well equipped kitchen corner, and a bathroom

the bed was exceptionally comfortable, and we loved the invigorating hot shower and well-equipped kitchen

view, helpful and cheerful owners of the house, spacious room fully equipped with nice nice kitchen, and of course, the trails right next to door

rooftop pool, small but

wifi only in reception and bar on the roof

the room was nice, pool too, breakfast enormous. good value for money!

small pool on the 7th floor terrace was great and the bar area was perfect for the sunset view over

spacious, rooftop pool, location.

hotel felt quite understaffed so you had to use phones in the bar by the games room and the pool to ask for them to come and make drinks and light the fire but

is a fabulous pool and garden with a nice hotel attached

great spa area: pool, sauna,

spa facilities are very good

location, fantastic staff, excellent breakfast, breathtaking garden

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

wellness hotel=pool three temps long with a depth of 90-130cm + paddling pool for kids with a depth of 30cm both at about 25c + properly heated whirlpool with non-functioning jets

there is a sauna, steam room (separate charge) pool and

the spa and the gym were great too - we had it to ourselves

the spa was very cosy and provided needed relaxation after all the hikes in madeira

hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and sunbathing area with a view

the very excellent included breakfast. the best i have seen in a hotel.

nice swimming pool, great location

property has been remodeled is beautiful and very comfortable serene environment top by the pool was

breakfast is perfect

breakfast is fantastic

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee for the breakfast

very good location, comfortable and great breakfast with super bay views.

breakfast was good and eating outside was a lovely way to start the day

staff were wonderful both at the reception and in the bar and restaurants

free wifi and parasols around the pool

we enjoyed the breakfast as well, very nice selection of available food

daily room service

very great hotel! amazing view from balcony! great food beaitiful pool nd access to the ocean

the breakfast the dinner the room was amazing

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

a bottle of water in the room, certainly no tea or coffee making facilities, nothing in the mini bar fridge

the breakfast was incredible, you would not need lunch after the amount they served

friendly helpful staff, great breakfast.

lack of available facilities e.g. bar open

gym is not great (only a few cardio machines and on the first floor landing (so no separate room)

the sunbed and pool area is very spacious and comfortable

- local red wine particularly poor and no option even to pay for a better alternative - and the bar service was slow

long way from the centre, promote no putting towels on sun beds but then doesnt enforce it, gym tiny, not even a gym a bike, running machine and eliptical pushed into the same room as the

temperature in the sauna is quite low, and the water in the swimming pool is freezing, you don't want to go in it

bed, enough room for two to work (2 desks in junior suite) as we were on workation, great wifi beautiful pool area with very comfortable sunloungers and very clean restaurant - we only (+) the wifi service throughout the hotel and in the grounds of the hotel worked perfectly (-)the wifi was sometimes weak. (+) wifi was excellent

free shuttle

the rooms, gardens,public areas and pool were all superb and well designed and maintained

10) to get back at times

staff were very attentive - the bar tender at the daily happy hour, the breakfast & dinner staff remembered our preferences & we

and indoor pool, good food at breakfest, you can buy 1 day ticket for bus from the reception, wifi signal good out and inside, have pingo supermarket and forum madeira (shopping mall) at 10 (+) wifi was available all the time (+) at the beginning, i was in a single bed room and its wifi was weak, so they moved me to a another bigger room (-)wifi signal was weak, specially in the bedroom and bathroom (+)wifi did not work well and the pool a bit cold, everything else terrific (-) the wifi in our room, a111, was not always strong enough (+) free wifi is excellent, very fast (+)breakfast was wonderful, wifi was great enough to work remotely, sauna and pool for free (+)great, polite and helpful staff, good free wifi, plenty of excellent restaurants within easy walking distance, private underground parking (+)the view. wifi in the room.

spent 5 wonderful days in the hotel with 2 kids

room service food on first night was poor quality

great gym, never seen a hotel gym with >100 kg in plates. amazing view from praia formosa cliff

the spa facilities were not big enough to accommodate all the people who could be using them

because i have to pick out something that was wrong, i'd probably say the wifi in my room specifically was poor

jacuzzi was hot but didn t have bubbles

en for e-mail) breakfast and food average a little understaffed

the wifi does not extend into the bedrooms and is patchy throughout the hotel.

all beautiful and nice to be in, views and outside terraces especially nice staff friendly wifi in public spaces

the bed was good. the wifi too.

wifi good

staff on reception were welcoming, and the bar staff were very polite and helpful

e hotel also offered us rent a car), there was a parking with enough

parking was made easy and the staff was amazing, helpful & polite

the bar the armchairs very uncomfortable, is no locker in the pool facility, but it's not a big

the indoor swimming pool was great, my kids enjoyed it a lot

the room with an unexpected kitchen area, the balcony the great selection at breakfast, the pool, the outdoor area and the bar area

location, spacious rooms, indoor and outdoor pool, spa centar

breakfast was also good and richful

ly about breakfast and wifi)

wifi very hot & misd

room no issues, bed comfortable, wifi excellent and bathroom serviceable

issue with wifi

the wifi was having issues but overall was good

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice reception and people was very kind

the breakfast was delicious, offering a wide variety from bacon and eggs to cereal and fresh fruit (the

breakfast was exceptional. there was a comprehensive selection of food available.

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor

we enjoyed the breakfast at the pool

we liked everything although the gym was pretty warm. it didn’t stop us using it however!

at dinner you basically forced to pay €4 for a tiny bottle off water which was a let down,the gym has very few old equipment not good enough for a 5 star hotel, would off appreciate cotton buds

when checking under the bed for items the kids may have dropped, i found maltesers

breakfast was tasty, varied, and made with fresh products

wifi was very weak in the room but they promptly fixed it with a router just for our room

evething elese. location is brilliant, room views, great wifi, beautiful new rooms.

good breakfast, clean rooms, quality wifi, great staff.

there is no wifi at the pool and at breakfast room.

the wifi didn't allow streaming youtube videos in our room but was ok for the rest

wifi was not very strong

st enough - i had to reconnect a couple of times but usually quite stable)

poor wifi reception on 5th floor, the sundeck

wifi was good also

wifi not available in rooms in 2017 for hotel with 4 stars is quite poor.

nothing to dislike. the wifi speed could be a bit better, but that was no issue for me.

wifi was off for one whole day while there no slippers provided in the

we were without wifi for one whole night almost certainly because all staff were not trained in wifi issues and how

gave us great tips for how to plan to see the sites for the duration of our stay good wifi reception throughout hotel very cool that they have a handler with a bird of prey to keep

the hotel rooms are a good size for a city hotel and the little pool/sunbed area was very pleasant to sit in

the staff was very friendly and service-oriented, especially in the pool bar and the reception

deck bar beside the swimming pool was extremely expensive and unfortunately meant we didn't stay on site

bit expensive snacks and drinks at the buffet by swimming pool (deck) and in the bar in the hotel

spa treatments were very expensive and that’s why we didn’t use those services.

spa could be a little bit cleaner (especially floors).

wifi signal was inconsistent and sometimes very weak

maybe only in the room we stayed, but the wifi was patchy and very slow.

weak wifi on the room, but great on the common areas

unfortunately the wifi was a let down, but couldnt fault anything else

comfortable modern rooms, strong wifi, great pool and spa area with a view, helpful staff, huge full breakfast buffet

beds were super comfy, the staff were great and the gym was good

coffee could have been better and the gym certainly needed a good update.

gym equipment whist functional needs updating

gym was old and incomplete, and the spa had some broken/unavailable facilities

well-equipped gym

great for a digital nomad, wifi speeds were around 30-40 mbit up and down, 75 ms latency to sweden

is georgeous, wifi is good, spa, tennis, indoor pool and gym facilities are nice

wifi works good, tv have a lot of programs

quick wifi - i easily took work calls

wifi was fast and plenty of plugs available throughout the room

excellent wifi

wifi was a bit slow sometimes

quiet, excellent wifi, great shower

the wifi connection is not good at all in the

shower was very good and wifi also good

was good, different entertainment every night, gym and pool were great

common areas are great, you can enjoy the pools, the tennis and the gym and the outside bar is also quite ok

indoor pool could have a refurbishment

gym and indoor pool perfect

swiming pool was nice and the bar

i also appreciated the bar patio i'm front of the

bar service was excellent and enjoyable

and the kitchen kindly served us lovely traditional homemade tomato soup and we relaxed in the bar on site and made new friends in bar over a few local beers

the rooftop pool is an extra, and the view from the terrace is amazing

in the room there was no kettle but you could get a hot drink from the bar to take up

the wifi did not work in the rooms although it was very good in the reception

free parking and wifi

wifi didn't work in the room, but it did work in front of the hotel, which was a big shock to me

wifi unusable on second floor

a lovely stay, good location, amazing sea view from the bed and the balcony, very good wifi in the room

decent location, cheap, clean, good wifi, friendly staff

no wifi in room, paintwork scuffed in room.

public transport and aerobus, big pingo doce in neighborhood), fully equipped kitchen, tv, good wifi, pool

wifi wasn t great

t often occuring),

pool, excellent breakfast, great position, spaceous bedroom, beautifull view from the

staff were very friendly to and efficient,top class breakfast and dinner

i could still use the poolside after checking out and use the spa facilities to get ready for my flight later that evening which was really kind of them

furthermore, they have full english breakfast and they are really good

the same story with the gym: all the equipment was dirty and old, the running track works with interruptions, one day it

location breakfast

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant coffee

breakfast was very good

exterior space for breakfast

occasional problems to find staff at the pool/lobby bars, pool not heated.

was very poor, sheets too small to tuck in and pillows barely gave any support gym was a laugh, size of a domestic garage with no mat for floor

hotel with spacious rooms, luxurious buffet-style breakfast with sparkling wine and helpful staff

pool bar was closed (april)

location and value for money, i particularly loved the pool bar , perfect to relax after all day out

heated outdoor pool. pool bar closed

good breakfast and the dinner. the garden is also beautiful and well maintained.

room, lovely pools, nice food and entertainment (i loved the folklore dancers), polite staff, car parks

heated outdoor pool. pool bar closed

entertainment for small kids

the spa area was great, made by booking (no extra cost) meant that it was a private experience, and the

i'm also a very fussy breakfast eater and the breakfast at the hotel was very well laid out with plenty of very good

buffet breakfast, room with sea view and free parking, 20min’s walk to funchal center sea port, we’ve

rooms are spotless and the pool was lovely with plenty of sun loungers available

the facilities were fab, including the gym and spa rooms

good buffet breakfast, with a good choice of fruit, meats and hot food.

welcoming and friendly staff, lovely rich breakfast, a big choice of fruit & a fruit salad available (i love fruit so that was a big plus for

the breakfast was also very good with a wide variety of options to choose from

breakfast was very good quality, very delicious

great breakfast on our last day they they gave breakfast to take to the airport

wifi was medium speed, but reliable

breakfast is fine and wifi is very good & stable

wifi in the evening and evening hours was slow

wifi was atrocious

very bad wifi connection in the room. smell in the room.

wifi kept going off in my room

think that the free wifi in the room have to be improved

poor wifi

wifi was good

pool, breakfast

the room was a haven of comfort, featuring a private swimming pool with ocean views

dining around concept buffet was excellent staff very friendly and helpful - particularly to our kids outdoor pools look inviting but too cold for this time of year

the pool wasn’t heated, but that is a nice-to-have!

the breakfast was marvellous

the gym was also great and liked the sea diving experience

large family room with a separate room for the kids was terrific

the wifi was not very good, the entertainment was non existent.

were eating in savoy - very recommended, prices the same) - towels with huge hols - wifi cover only in the bulging, no in balcony or zero floor swimming pool area bu overall we really

the hotel wifi is extremely poor as it has been for years unfortunately

the wifi was free and the connection was good in the various parts of the hotel

the wifi was poor and did not give me access to certain business sites i use

and moreover the balcony was literally 20 cm apart from another one and right on top of some laundry and garbage room

there's a school nearby, so be prepared for the kids to be noisy from 8 a

is a school playground with screaming kids from 7:45 am until 6:30 pm

on the door in the room next to us it wasn't really the management's fault that some crazy kids were drunk and yelling, but it seemed to go on longer than i expected

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way, but not if you like

wifi very quick, good speed

phone in the room didn t seem to connect with reception so had to go downstairs to ask why the wifi didn t work - turns out it s written down incorrectly on the card they give you with

nice room, great location og good breakfast. nice staff, good wifi - all you need

wifi worked fine

the wifi was very very slow

breakfast was excellent

to top it off, the daily all-inclusive breakfast and dining experience at avista restaurant was fantastic

served+ pick up table breakfast

the view from the suite, infinity pool and dining areas is absolutely incredible

superb breakfast. fabulous suite and the view was heavenly

was fantastic, with views of the ocean from the room and from the rose garden while eating breakfast

of amenities and restaurants but make note they all except the pool bar require rsvp

selection during breakfast

it’s a great place for kids, they aren’t limited in what they can access and are made to feel extremely welcome

room had two huge beds, bath, shower, mini bar and safe

wifi signal in our room was poor, but the hotel did provide us with a wireless router that solved

wifi in the room was not capturing well for video calls, some furniture like table could be

but not to be convenient for users if your computer has virus/firewall protection, connection to wifi could be a piece of

also free wifi, free water, free drinks and chocolate in the room was great

all the staff were superb and very polite, especially up on the rooftop bar and at the spa

it s a very small issue but the wifi could be better.

staff very friendly and helpful great wifi

wifi connection fluctuated and the vast savoy complex being built behind the hotel could be noisy

the wifi in the room was quite weak, but fine everywhere else in the complex

my only problem

i faced ac and wifi problem

wifi connectivity very poor

the wifi in the room was nearly non-existent

kept getting wifi security at risk notices! tv was also patchy at times.

wifi connection poor

wifi, loud cleaning, lack of personal space

clean bathroom, rooms are big enough for two people,with international channels and good wifi

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way - it's

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in the machine

signs everywhere like not to take long showers, not to wash laundry in sinks, not to leave rubbish etc

wifi a bit iffy in room, good strength but failed to connect most of the time

wifi worked fine

perfect wifi

also very clean and the wifi was very good

wifi was not working

be seen as an opportunity to connect with those who are next to you, we would have liked to have wifi access in the suite

there was no wifi in apartments

slow and or not working - more than once - wifi wasn t great for me in the lobby - everything else was

free wifi was available in all the communal areas but not the rooms

wifi in rooms

occasional internet unavailability in room over wifi (but happen one time only) (+)all was great except wifi not working on roof top (-)wifi not working on roof top (-) wifi speed is terrible slow and signals don't reach bedside (+)for a 5* hotel by having a pool, jacuzzi, excellent view over funchal, nice gardens, a casino, wifi in the rooms, and free breakfast thrown in (-) in addtion, the parking was hard to find in a 5 stars hotel breakfast was the same everyday wifi was not working (+)bed comfy, breakfast abundant and varied, beautiful views, wifi good (-)wifi not working per times (-)wifi persistently dropping out, weak air conditioning (+) staff, free wifi, room, bed, walking around the facility, etc were all good to excellent (-)poor wifi noise from other guests in night

always changing

i went to celebrate my birthday and the staff on breakfast did surprised me with a small cake and candle and them did sing a birthday to me, i

they allowed a late check out

staying at the pestana casino park was the icing on the cake

next day, we get very nice apartment , with 2 bedrooms, convenient kitchen and clean bathroom, in renovated building

there's a small kitchen which was great for me as i prefer to make my own meals

the apartment was spotless with a kitchen filled with everything you could possibly need

we had our own private rooms with a tv, bathroom and kitchen which also had a washing machine, so had more than enough to live happily for the week in

perfect location, fast check in, everything clean, coffee and tea at the kitchen, nice personal

the snack bar downstairs

breakfast, but i paid an absurdly small amount for the stay, so much so i thought there must have

location, the cozy bar downstairs, reminds me of kaurismaki movies.

hotel has reasonably priced restaurant and bar next door

was good that the breakfast was included in price but in general we were not extremely satisfied with it since there

staff, rooftop swimming pool, wifi

wifi was great

the wifi is very reliable, which was important to me as i had to work a bit here and there

also, just a small niggle that the hotel wifi wouldn t stretch out onto the balcony

- staff - the view - location - wifi connection - confort - trendy hotel

• localisation • laundry service good deal

the offered services were perfect also (free wifi, breakfast and so on) (+)next to the window with a half wall separating it from the bed area) and had good mattresses, wifi and shower, and room for all bags (+) wifi good (+) free efficient wifi (+) wifi was reliable (-) the wifi signal was (+)really friendly and helpful staff, great wifi really high speed and fantastic location (-)wifi at room no. 303 could have been better. (+) quite good wifi (+) my room was very large and comfortable with great wifi and much appreciated air conditioning

free parking was provided near the hotel

was a little bit difficult to find the parking place, because there are no signs on the building

free parking very useful if you have a rental car, streets are narrow and no free parking at all

unfortunately we had to leave very early in the morning and we couldn t have a cooked breakfast, but they did allow us to come down and have bread, cereal and tea/coffee before we left

the breakfast was exceptionally good, with local foods- homemade bread and local items plus a cooked

the rooftop terrace was beautiful with its pool and plenty of sunbeds or seating

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

the swimming pool is tiny but probably ok for kids

location and clean studio with equipped kitchen if you wanted to cook something

had kitchen facilities and a small balcony

emergency numbers, first aid kit, oven, kitchen utensils etc etc

perfect location, clean room, a well equiped kitchen, comfortable bed and very large shower

equipped kitchen, although we didn’t use it, with oven, kettle, coffee machine, etc

breakfast was not very pleasant

beds a little too firm, limited breakfast buffet

everything was perfect! great breakfast!

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

good hot breakfast , good coffee from coffee machine, good choice of cold plate cheeses and ham

good breakfast included fruits nice big rooms

breakfast is nice

the breakfast was disappointing

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

location; shop under; breakfast; staff;

excellent location, rooftop pool and bar.

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful

the breakfast was always amazing

breakfast was excellent and all the stuff is amazing

promenade), the room was spacious and stylish, the breakfast was excellent, and the pool and the bar at the rooftop were also really pleasant

location, fantastic breakfast and friendly staff, nadia on reception was very helpful.

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable bed - close to pingo doce and the city

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable bed - close to pingo doce and the city

hotel bar looked good too

sure we could be there for breakfast or else they would have made a plate for us, a very cool pool and a great view

breakfast was good, but may be add new/different food every couple of days

liked everything: the location, the room, the staff's attitude, the cleanliness, the breakfast

clean, comfortable, friendly, well located, nice pool and bar. excellent breakfast

hotel in the center with lovely roof top bar and pool, the staff was excellent

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring