nice swimming pool, great location

decorations, staff, breakfast

small and not at all touristy, wonderful breakfast that you could eat in or outside, delightful roof top pool and superb location

the staff are very nice the breakfast is lovely the rooftop is

breakfast was excellent, including catering for my husband's gluten free needs

to get to the sauna and swimming pool you have to go through the restaurant, which can be embarrassing in a bathrobe

excellent food, lunch was very good and breakfast was excellent

restaurant staff provide very good service and rooftop pool is perfect for a hot day

the staff were so friendly, the breakfast was amazing, buffet style, sitting outside overlooking the bay

hotel bar had great space but lacked something

free wifi and parasols around the pool

that swimming due to stones and rocks should be very dangerous here, but you can use swimming pool

breakfast, very spacious room, big balcony with amazing view

hotel is quiet with relaxing sounds of breaking waves :) breakfast was very tasty, with nice selection especially liked their bread and also fruits were

the access to the pool and beach were super nice and easy accessible

the pool and spa area was a nice treat after a day of hiking

breakfeast och pool area

impeccably clean, balcony overlooking trees, pool, sauna, amazing fresh breakfast in beautiful restaurant

breakfast, very quiet surrounding

large indoor pool

a bottle of water in the room, certainly no tea or coffee making facilities, nothing in the mini bar fridge

hotel is bit outdated but clean .breakfast was really good.

center and to camera de lobos - perfect size of the hotel - no crowds at the breakfast or at the pool - amazing ocean view from the balcony - tasty breakfasts - friendly hotel personnel - everyday

easy parking, calm pool area with drinks, no kids around

the swimming pool requires some attention.

was supposed to be gym facilities

swimming pool was great plus the jacuzzi (where we always stayed ud83dude02) we will definitely coming back

building needs some maintenance, the bathroom next to the main pool did not have the door for the

temperature in the sauna is quite low, and the water in the swimming pool is freezing, you don't want to go in it

service in the restaurant and in the bar - very helpful, running around all the time vigorously but not distractive

and indoor pool, good food at breakfest, you can buy 1 day ticket for bus from the reception, wifi signal good out and inside, have pingo supermarket and forum madeira (shopping mall) at 10 (+) wifi was available all the time (+) at the beginning, i was in a single bed room and its wifi was weak, so they moved me to a another bigger room (-)wifi signal was weak, specially in the bedroom and bathroom (+)wifi did not work well and the pool a bit cold, everything else terrific (-) the wifi in our room, a111, was not always strong enough (+) free wifi is excellent, very fast (+)breakfast was wonderful, wifi was great enough to work remotely, sauna and pool for free (+)great, polite and helpful staff, good free wifi, plenty of excellent restaurants within easy walking distance, private underground parking (+)the view. wifi in the room.

tside and inside)

lack of facilities for kids

the water wasn t free the pool maximum depth 1.4 m

room service food on first night was poor quality

kids menu at the a la carte restaurants was pretty poor and unimaginative (pizza and burger)

bit outdated, beds - super uncomfortable, the gym almost non existant, pools not heated, but seems clean

the staff and the atmosphere,ud83dude01 and the spa ohmy! heavenly ud83dudc4c

and the pool bar was excellent :-) underground parking free of charge

great room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training equipment; the best

special thanks to the pool/spa staff

breakfast, nice service, big hotel but you dont feel crowded, central, close to a mall, also nice spa with pool, jacuzzi, sauna and gym

the staff couldn’t do enough for us and the breakfast provided was of a good standard

kitchen area, the balcony the great selection at breakfast, the pool, the outdoor area and the bar area

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities were very good

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor

spa could’ve been better. water overflow from indoor pool made floor slippery at times

we're already planning to come back next time to check out the swimming pool and spa

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

breakfast was exceptional. there was a comprehensive selection of food available.

wifi didn't work in hotel room, only in the lobby

evething elese. location is brilliant, room views, great wifi, beautiful new rooms.

there is no wifi at the pool and at breakfast room.

wifi was very weak in the room but they promptly fixed it with a router just for our room

refurbished but poor wifi, this is 2017

gave us great tips for how to plan to see the sites for the duration of our stay good wifi reception throughout hotel very cool that they have a handler with a bird of prey to keep

nothing to dislike. the wifi speed could be a bit better, but that was no issue for me.

wifi was off for one whole day while there no slippers provided in the

we were without wifi for one whole night almost certainly because all staff were not trained in wifi issues and how

the hotel has glorious views over the atlantic ocean and the bar on the terrace is a beautiful spot for meals and drinks - breakfast as the sun comes up,

st enough - i had to reconnect a couple of times but usually quite stable)

wifi not available in rooms in 2017 for hotel with 4 stars is quite poor.

the room was spacious, the wifi was very fast

wifi weak

wifi was not very strong

very nice pool area

get the chance to get ordinary coffee or real espresso, not just the nes-coffee machine, at the breakfast

facilities great and the pool area amazing like paradise and the view breathtaking

location, very friendly staff ( nothing is a problem), warm pool water, great choice of food at breakfast time and dinner, it was our 2nd stay at pestana

great breakfast and above all wonderful staff

those outside the sports bar were much more comfortable for us

it would have been nice to have music playing around the pool

the pool and closeness to the sea is great.

pool was too cold to use

coffee could have been better and the gym certainly needed a good update.

room no issues, bed comfortable, wifi excellent and bathroom serviceable

the wifi was having issues but overall was good

wifi very hot & misd

ly about breakfast and wifi)

issue with wifi

staff, wifi, location and renew pool facilities

the wifi connection is not good at all in the

shower was very good and wifi also good

quiet, excellent wifi, great shower

excellent wifi

quick wifi - i easily took work calls

is georgeous, wifi is good, spa, tennis, indoor pool and gym facilities are nice

wifi works good, tv have a lot of programs

great for a digital nomad, wifi speeds were around 30-40 mbit up and down, 75 ms latency to sweden

no wifi in the rooms,no drinks in the rooms,one pillow each

would give 9-10 probalby but there was some problem with wifi

wifi wasn't adequate for remote working and also not secure.

wifi didn't work in the room, but it did work in front of the hotel, which was a big shock to me

a lovely stay, good location, amazing sea view from the bed and the balcony, very good wifi in the room

free parking and wifi

common areas are great, you can enjoy the pools, the tennis and the gym and the outside bar is also quite ok

— inviting pools, a relaxing wellness area, a fun tennis court, and a compact but well-equipped gym for a quick workout

taking half an hour to order a drink in the bar area

indoor swimming pool

good location bar with entertaiment at evening good breakfast

everthing i love the pool

the pool was cold(we were here in january)

we liked the pool area and pool

pool bar was closed (april)

the hotel features a cosy lobby with a bar, a rooftop pool and a tiny gym

public transport and aerobus, big pingo doce in neighborhood), fully equipped kitchen, tv, good wifi, pool

wifi wasn t great

breakfast and wifi not great

wifi in the rooms

t often occuring),

it’s a pity that the swimming pool or the gym were not open longer.

in contrast at the bar and also in the restaurant, the service staff was of low quality and lacking professionality

some of the staff at the bar area were rude.

the jacuzzi at the spa is so nice

spectacular location, facilities in gym excellent, great staff, good food, brilliant walks.

there is a small gym area and changing rooms

overall, the hotel is in a good location, has a nice swimming pool with service and an unforgettable rich breakfast

nice swimming pool area, sauna and gym

the swimming-pool is also a must of this hotel

many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

breakfast is fine and wifi is very good & stable

wifi was atrocious

wifi was medium speed, but reliable

wifi in the evening and evening hours was slow

wifi was operational but not strong

i had no wifi in my room, but that was only a minor inconvenience.

nor disappointment) and the wifi wasn t that good in our room

wifi was either not working or being extremely slow to the point of being unusable

the wifi didn't work in our room.

all beautiful and nice to be in, views and outside terraces especially nice staff friendly wifi in public spaces

aquatic kids club was good for kids for parents willing to spend time alone

location is great, the staff are very friendly and helpful, wonderful restaurant by the pool, the food is delicious and the portions are very large, the prices are also pleasant

ocean view, contemporary style, breakfast and dinner buffet

we could also use the gym, you have to book for same and they check your temperature before using it

facilities, stunning location, pools superb, excellent range of exercise classes, and gym (les mills classes

hotel is in an excellent location, the rooms were very spacious and very confortable

pool was a great bonus, open to the outside

at the gym, the treadmill wasn't working properly..

well kept communal spaces including a large outdoor pool, sunbeds, indoor pool, small gym and a rooftop terrace which was empty most days

hotel fantastic staff from reception to cleaners to restaurant and bar staff wonderful breakfast plenty of choice always being topped up

location breakfast

exterior space for breakfast

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant coffee

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

breakfast was very good

poor wifi

think that the free wifi in the room have to be improved

wifi was good

wifi kept going off in my room

enjoyed swimming in indoor pool as well as jacuzzi, steam room and gym

the spa and pool area was also amazing

but you can use the facilities after this- we had a late flight so took advantage of the amazing spa & treatments as well as the gardens

excellent service, great views, amazing rooms, spa and pools are great.

pools very cold even indoor pool

can recommend the half board option with breakfast and evening meal at the rose garden

the infinity pool has always lots of free sunbeds & is so beautiful

excellent choices for breakfast. good service.superb location. magnificent views of the atlantic

served+ pick up table breakfast

we spent hours at the infinity pool and jacuzzi

breakfast views from the avista restaurant are stunning

gym equipment needs repair-rowing machine would have liked option of bed and breakfast as apposed

the bar by the swimming pool was very pleasant except when it rained

there are a couple of bars though they don’t tend to get busy so sometimes you have to track down a staff member to

the indoor swimming pool was great as too cold for the outdoor pool in winter

heated outdoor pool. pool bar closed

bed, enough room for two to work (2 desks in junior suite) as we were on workation, great wifi beautiful pool area with very comfortable sunloungers and very clean restaurant - we only (+) the wifi service throughout the hotel and in the grounds of the hotel worked perfectly (-)the wifi was sometimes weak. (+) wifi was excellent

nger and pianist)

parking was free, easy, safe and plentiful

d ~ 7 cab ride back up if the free hotel shuttle times don't work for you)

limited room service menu

the wifi worked well

wifi signal in the room was strongest near the door, weaker/none in the middle od the room

the wifi was not reaching all the room, we only had signal next to the door

wifi in room for whole stay

were eating in savoy - very recommended, prices the same) - towels with huge hols - wifi cover only in the bulging, no in balcony or zero floor swimming pool area bu overall we really

wifi was poor

comfortable modern rooms, strong wifi, great pool and spa area with a view, helpful staff, huge full breakfast buffet

comfortable beds, good wifi, convinient parking

unfortunately the wifi was a let down, but couldnt fault anything else

maybe only in the room we stayed, but the wifi was patchy and very slow.

the room was a haven of comfort, featuring a private swimming pool with ocean views

wifi connectivity very poor

wifi connection poor

the wifi in the room was nearly non-existent

i faced ac and wifi problem

kept getting wifi security at risk notices! tv was also patchy at times.

breakfast was very good plenty of choice, wifi worked well. location was excellent

good wifi

didn't sow were is wifi password in room, we went to reception to get the passvord

wifi in rooms

slow and or not working - more than once - wifi wasn t great for me in the lobby - everything else was

wifi connection fluctuated and the vast savoy complex being built behind the hotel could be noisy

the wifi in the room was quite weak, but fine everywhere else in the complex

the wifi was not working so well in one of the rooms

staff very friendly and helpful great wifi

in one of the rooms the wifi was poor, however in the other two worked well

clean, kitchen has everything you need

big spacial room with well-equiped kitchen.

apartment was pretty big, comfortables beds, nice view and tarrace, well equipped kitchen and great bathroom

big apartment with kitchen and cool couch with tv amazing view from the terrace great and funny shower :) everything

the bed was exceptionally comfortable, and we loved the invigorating hot shower and well-equipped kitchen

occasional internet unavailability in room over wifi (but happen one time only) (+)all was great except wifi not working on roof top (-)wifi not working on roof top (-) wifi speed is terrible slow and signals don't reach bedside (+)for a 5* hotel by having a pool, jacuzzi, excellent view over funchal, nice gardens, a casino, wifi in the rooms, and free breakfast thrown in (-) in addtion, the parking was hard to find in a 5 stars hotel breakfast was the same everyday wifi was not working (+)bed comfy, breakfast abundant and varied, beautiful views, wifi good (-)wifi not working per times (-)wifi persistently dropping out, weak air conditioning (+) staff, free wifi, room, bed, walking around the facility, etc were all good to excellent (-)poor wifi noise from other guests in night

kettle or coffee making facilities in room had to use room service at 8 + items free parking only for 5 cars you had to pay 15 per

pools, spa facilities, and a casino/club attached to the hotel if you want night entertainment

they allowed a late check out

early check in granted

all staff members were fantastic - we had an early morning flight and got our breakfast packed to take with us

it would have been enough for a family with kids

breakfast was very good quality, very delicious

welcoming and friendly staff, lovely rich breakfast, a big choice of fruit & a fruit salad available (i love fruit so that was a big plus for

the breakfast was scrumptious with lots of variety

hotel bar is also something to be recommended

the pool was could be cleaner

lovely rooftop pool that i had to myself every day

bar service was excellent and enjoyable

place, great staff, super panorama, swimming pool (even if i couldn’t use it due to the weather) and excellent breakfast i had

the lady showed us parking spots and where to do our laundry, super nice

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way, but not if you like

there's a school nearby, so be prepared for the kids to be noisy from 8 a

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise, room service was

very central early check in possible friendly staff

wifi is super fast

also, just a small niggle that the hotel wifi wouldn t stretch out onto the balcony

the wifi is very reliable, which was important to me as i had to work a bit here and there

good wifi

- staff - the view - location - wifi connection - confort - trendy hotel

wifi signal in our room was poor, but the hotel did provide us with a wireless router that solved

but not to be convenient for users if your computer has virus/firewall protection, connection to wifi could be a piece of

wifi in the room was not capturing well for video calls, some furniture like table could be

also free wifi, free water, free drinks and chocolate in the room was great

from the initial reception area through to the bedrooms and roof top bar and pool

rooms are good sized, spotlessly clean; on the rooftop there's a bar open till evening with a small plunge pool and free sun loungers

theres a pool available and you can lounge on the top floor with a nice cold beer

small pool on the 7th floor terrace was great and the bar area was perfect for the sunset view over ribeira brava

small pool on the 7th floor terrace was great and the bar area was perfect for the sunset view over

our room was really noisy because of the people in the next room, and because of the karaoke bar down the street

wifi a bit iffy in room, good strength but failed to connect most of the time

also very clean and the wifi was very good

unable to get wifi in room 109 but could do so in the public spaces

wifi

the wifi also wasn't great

wifi very quick, good speed

wifi worked very well

one of the best wifi connections i ve experienced for a hotel in a while each floor had its own wifi connection

phone in the room didn t seem to connect with reception so had to go downstairs to ask why the wifi didn t work - turns out it s written down incorrectly on the card they give you with

the wifi was very very slow

great location, super comfortable bed, breakfast selection extensive and helpful staff

the breakfast was excellent with lots of choices

it was really good and near to a number of restaurants loved the roof top pool and bar area which has fantastic views

the breakfast was always amazing

breakfast was excellent and all the stuff is amazing

the offered services were perfect also (free wifi, breakfast and so on) (+)next to the window with a half wall separating it from the bed area) and had good mattresses, wifi and shower, and room for all bags (+) wifi good (+) free efficient wifi (+) wifi was reliable (-) the wifi signal was (+)really friendly and helpful staff, great wifi really high speed and fantastic location (-)wifi at room no. 303 could have been better. (+) quite good wifi (+) my room was very large and comfortable with great wifi and much appreciated air conditioning

was a little bit difficult to find the parking place, because there are no signs on the building

e book) was a bonus but a little far away to be trundling cases along the cobbles

parking is not just in front of it, but 5 minutes walking from that, but it s not that bad.

and used the parking as

• localisation • laundry service good deal

had kitchen facilities and a small balcony

equipped kitchen, although we didn’t use it, with oven, kettle, coffee machine, etc

location and clean studio with equipped kitchen if you wanted to cook something

emergency numbers, first aid kit, oven, kitchen utensils etc etc

perfect location, clean room, a well equiped kitchen, comfortable bed and very large shower

great location, good breakfast, friendly staff

there is bar in this hotel this is the reason a little bit noise until midnight.

breakfast was simple, and that was all we needed for the start of the day :)

the snack bar downstairs

around 10pm i found the bedding hadn't been changed but the receptionist asked me to pop in the bar for a drink while it was sorted

the apartment was spotless with a kitchen filled with everything you could possibly need

is not a complaint since i didn't cook, but more a heads up for those who do, the kitchen is rather poor equipped, no frying pan or spatula for example

next day, we get very nice apartment , with 2 bedrooms, convenient kitchen and clean bathroom, in renovated building

we had our own private rooms with a tv, bathroom and kitchen which also had a washing machine, so had more than enough to live happily for the week in

perfect location, fast check in, everything clean, coffee and tea at the kitchen, nice personal

nice room. swimming pool very good

breakfast was varied and good

the swimming pool is tiny but probably ok for kids

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair with our feet in the water

breakfast was repetative but substanstial, enough choice

breakfast is nice

great location. good breakfast. fantastic value for money

friendly staff, spacious room, nice breakfast and good location.

good breakfast included fruits nice big rooms

location; shop under; breakfast; staff;

reception friendliness, and help. good breakfast choice.

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

beds a little too firm, limited breakfast buffet

breakfast was below average,no fresh fruit and only rolls,ham and cheese

good hot breakfast , good coffee from coffee machine, good choice of cold plate cheeses and ham

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way - it's

wifi, loud cleaning, lack of personal space

clean bathroom, rooms are big enough for two people,with international channels and good wifi

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in the machine

for example, the hostel does not offer laundry service anymore

wifi good

the bed was good. the wifi too.

best 5-star value-price in madeira, good breakfast and amazing staff

the spa and sauna experience was very disappointing

were very nice room had a lovely view and was quiet except for first night with wind no big deal breakfast was plentiful, and the restaurant had a great selection they operated a shuttle service

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn’t seem to be open during my stay however this was maybe due to time of

very helpful staff. comfy beds. drinks delivered to the pool from a phone call. just brilliant

great buffet breakfast, piano and pool table

was lovely, pool table in the bar and a roof top pool with a great view

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn’t seem to be open during my stay however this was maybe due to time of

nice and comfortable room and very good breakfast

lovely rooftop bar with nice drinks and pool that unfortunately we didnt get to use as the weather was a bit cold but looked so nice

rooftop bar and pool. i like that they arranged airport pickup also.

pay for a revamp and give me late check out when i arrive at 2am from a long flight

the location was excellent in old town funchal, within walking distance to several restaurants, bars and shops

laundry is offered for a price with a terrace to dry it on

spa, 2 swimming pools, jacuzzi, pool bar

this was also topped off with the most incredible spa

breakfast was brilliant with a beautiful conservatory to relax and eat in

spa reception was not manned, so a bit confused about towels etc

the pool is much smaller than it gives an impression from the pictures, but there's a beach where you

or at least combined, i would ask for a warm kitchen, but cold things and drinks could be buffet style

no proper bar either

breakfast out on the veranda was plentiful, tasty, with a beautiful view

great location great breakfast and very friendly staff

the rooms is super spacious and with a kitchen corner area, so they a more studio-apartment type, you can have a breakfast or dinner

we went off season so the pool was cold

breakfast was lovely every morning on the terrace and staff were very kind

the fitness suite and the spa facilities are dirty and not acceptable

excellent, excellent value for money, great swimming pool, easy access to cable car

breakfast was top notch

nothing else, i would go again for the views from the hotel - from breakfast, rooms, swimming pool, bar, elevator - all incredible

also the honesty bar where it is possible to take out in trust is great

loved the facilities- the pool the bar the indoor swimming pool and the jacuzzi and it's amazing views

- the gym (officially there is none) is very small - parking can be gillingen - the route to the hotel

beautiful gardens, spa facilities, pool, onsite restaurant was exceptional

a 4-star hotel i was expecting to have wifi in the room

no wifi in the room

wifi not in rooms

complicated parking bad wifi the gym wasn’t great

no extra roaming charges for eu citizens it is not a problem, but worth noting that the wifi is only in the lobby

shuttle service offered but not enough departure and return times proposed

we loved having breakfast served to us outside the main house. so grand!

lovely walks across and around the property and golf

the shuttle bus service down to funchal was very useful

the pool, sauna and steam area were relaxing for us

it has a well-equipped kitchen with all the pots and plates ready

everything was clean and the kitchen is very well equipped

place with a great view, big kitchen with all the necessary equipment, very kind host, overall really great value for money if

great kitchen and external bbq also

brilliant kitchen for self catering

the kitchen has everything you need for cooking meals

friendly peacocks greet you in the mornings :) the kitchen/living area is well equipped

we stayed with our kids and rented two houses — everything was just perfect

kitchen could have had some more knifes and a sharp ones too, better chopping boards and bigger

easy check in and parking

great place to work (doing video conferences all day, wifi ++) and good starting point for hiking and exploring funchal (10-20 min by car) (+) clean and comfortable cottage with well equipped kitchen, central heating and wifi (+)location is splendid, huge own forest garden, the concept of the house is great, the wifi works well, the sleeping room is spacious and the beds are good

wonderfully situated bungalow in a parklike garden + well equipped kitchen, living room, sleeping room, outside area with garden and terrace + friendliness of host

quiet, great for light sleepers :) the cottage itself is authentic, with cosy furniture and the kitchen is super well equipped, anything you could think of is there

house

they are suitable for long stays as well, whether you are a group of friends or a family with kids

no wifi in the rooms

kitchenette with no utensils, no wifi, no free parking for guests.

no wifi in the bedrooms, only in the main lobby and at the main pool.

hotel is fine, it will benefit from wifi in rooms.

it would have been fine to have wifi also in the rooms.

very nice overall atmosphere convenient parking easy access to all the main tourist attractions a pool is a big

pool is cold - so not ideal when the weather is cool like now

bed and pillows everyday cleaning amazing interiors and very nice overall atmosphere convenient parking easy access to all the main tourist attractions a pool is a big

the parking is great too

made us takeway breakfat for the plane,very kind ud83eudd70ud83eudef6 stunning garden with sauna, pool, massage placeud83dude0a and those flowersud83eudeb7ud83eudd70 definitely will come

spa needs upgrading but still a very good massage

the pool is a

location with beautiful gardens and pool

the spacious spa was a plus

is very poor throughout the whole territory and by the pool, bar the reception area, but it is understandable, as the site is too big

wifi in the unit

good wifi

the food was great, and the breakfast was also very enjoyable

included breakfast is a bit basic but i was happy with it

terrace, spacious room, welcome drink, breakfast in the room (because of early check in), the hotel is near to the