only disappointment was not having an outdoor heated pool

the hotel are very good and provide a shuttle service twice in the morning and return service twice in the afternoon

food excellent with a great breakfast

fruit, croissants & good selection of madeiran food for breakfast

related botanic gardens) on site, along with a wonderful restaurant and second restaurant at the golf course clubhouse

you also have spa services if you're interested

the rooms have a kitchenette and there is a basket of supplies to get you started

well stocked mini bar but also honestly bar on

no proper bar either

the room was large, with really comfortable beds, nice bathroom and even a small well-equipped kitchen

the fitness suite and the spa facilities are dirty and not acceptable

it is a pleasure having breakfast (good selection of food) on the terrace overlooking the pool - and dinner as well (see photos)

breakfast was lovely every morning on the terrace and staff were very kind

noisy bar at the bottom of the road, needed to use earplugs then not a problem

with it being on a hill side, we had fantastic views from the restaurant / bar and pool areas

staff very efficient. cleanliness exceptional. location excellent. breakfast spread generous.

liked the hotel bar with nightly music program

good breakfast

the staff were so friendly and the spa is excellent

fitness activities, wine tastings, etc

weak wifi

no wifi in the room

hotel is fine, it will benefit from wifi in rooms.

wifi only works at reception, it's a bit uncomfortable

the walk from the other buildings to use the restaurant. lack of wifi in the main buildings.

lovely rooftop bar with nice drinks and pool that unfortunately we didnt get to use as the weather was a bit cold but looked so nice

nice and comfortable room and very good breakfast

great staff beautiful view good food good pool and clean

the location was excellent in old town funchal, within walking distance to several restaurants, bars and shops

clean, comfortable, friendly, well located, nice pool and bar. excellent breakfast

laundry is offered for a price with a terrace to dry it on

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable bed - close to pingo doce and the city

the general vibe in the restaurant part and bar was

sure we could be there for breakfast or else they would have made a plate for us, a very cool pool and a great view

plenty of choice fruit also available, large dining room swimming pool on roof fair size with bar available beach towels also available pay £10 euro deposit refunded when towels returned to

not a lot. coffee at breakfast a bit better?

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way - it's

clean bathroom, rooms are big enough for two people,with international channels and good wifi

wifi, loud cleaning, lack of personal space

ich is a shame considering most people come to madeira for hiking) and i

o folding) which was helpful and i used it twice

good hot breakfast , good coffee from coffee machine, good choice of cold plate cheeses and ham

breakfast was below average,no fresh fruit and only rolls,ham and cheese

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

breakfast was not very pleasant

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

didn’t work at 4 pm, the bar too

not real bacon at breakfast or at least it didn’t look like

comfortable quiet room. helpful friendly staff. great roof terrace bar and pool.

very good shower water pressure, pleasant staff, rooftop views and relaxing solarium and pool with bar, excellent

the rooftop terrace was beautiful with its pool and plenty of sunbeds or seating

breakfast is nice

location; shop under; breakfast; staff;

great location. good breakfast. fantastic value for money

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

good breakfast included fruits nice big rooms

we had our own private rooms with a tv, bathroom and kitchen which also had a washing machine, so had more than enough to live happily for the week in

a drain smell in the kitchen sometimes

there's a small kitchen which was great for me as i prefer to make my own meals

was not just a room with 3 beds as we had been expecting; it was an apartment with a kitchen and everything you may need for a comfortable stay

perfect location, fast check in, everything clean, coffee and tea at the kitchen, nice personal

the snack bar downstairs

could recommend bolero on str 31 janeiro, bar revolution, venda velha and

breakfast was simple, and that was all we needed for the start of the day :)

location, the cozy bar downstairs, reminds me of kaurismaki movies.

the breakfast can be more diverse but still it was completely decent as it was

kitchen includes only very basic equipment

the kitchen has everything you need if you decide to stay in and cook for yourself on a rainy day

our cottage had a single bedroom and a fully equipped kitchen, incl

no washing machine, but laundry service offered by the host

we stayed with our kids and rented two houses — everything was just perfect

great place to work (doing video conferences all day, wifi ++) and good starting point for hiking and exploring funchal (10-20 min by car) (+) clean and comfortable cottage with well equipped kitchen, central heating and wifi (+)location is splendid, huge own forest garden, the concept of the house is great, the wifi works well, the sleeping room is spacious and the beds are good

clean and comfortable cottage with well equipped kitchen, central heating and wifi

the bed was exceptionally comfortable, kitchen facilities generous and water pressure/heat excellent

house

to top it all off, he was able to arrange for our laundry to be done the last full day we were there, even though it was a national holiday

wifi good

the bed was good. the wifi too.

free parking

breakfast selection was plentisome and fresh and the staff was very attentive and professional

the spa and sauna experience was very disappointing

equipped kitchen, although we didn’t use it, with oven, kettle, coffee machine, etc

emergency numbers, first aid kit, oven, kitchen utensils etc etc

location and clean studio with equipped kitchen if you wanted to cook something

had kitchen facilities and a small balcony

perfect location, clean room, a well equiped kitchen, comfortable bed and very large shower

• localisation • laundry service good deal

the offered services were perfect also (free wifi, breakfast and so on) (+)next to the window with a half wall separating it from the bed area) and had good mattresses, wifi and shower, and room for all bags (+) wifi good (+) free efficient wifi (+) wifi was reliable (-) the wifi signal was (+)really friendly and helpful staff, great wifi really high speed and fantastic location (-)wifi at room no. 303 could have been better. (+) quite good wifi (+) my room was very large and comfortable with great wifi and much appreciated air conditioning

perfect location ! attentive staff excellent buffet breakfast airy rooms, impeccably clean

located hotel in funchal friendly, efficient staff quiet comfortable rooms excellent breakfast

free parking very useful if you have a rental car, streets are narrow and no free parking at all

free parking

phone in the room didn t seem to connect with reception so had to go downstairs to ask why the wifi didn t work - turns out it s written down incorrectly on the card they give you with

one of the best wifi connections i ve experienced for a hotel in a while each floor had its own wifi connection

wifi worked fine

nice room, great location og good breakfast. nice staff, good wifi - all you need

the wifi was very very slow

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful and

the breakfast was always amazing

welcome, superb room, fantastic decor , fabulous breakfast, amazing roof top pool, view and bar

the breakfast was excellent with lots of choices

top pool and bar was excellent superb location right in the heart of the old town staff were so helpful

wifi a bit iffy in room, good strength but failed to connect most of the time

the wifi also wasn't great

perfect wifi

fast wifi, big and clean room, good selection of tv channels, air condition

wifi

is a school playground with screaming kids from 7:45 am until 6:30 pm

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise, room service was

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way, but not if you like

there's a school nearby, so be prepared for the kids to be noisy from 8 a

and moreover the balcony was literally 20 cm apart from another one and right on top of some laundry and garbage room

the bar was lovely, the breakfast was great and the staff were wonderful

it’s character, the staff and its lovely rooftop pool

from the owners francisco and rita to the staff pedro on reception to harry bar staff

the rooftop pool is an extra, and the view from the terrace is amazing

lovely rooftop pool that i had to myself every day

wifi in the room was not capturing well for video calls, some furniture like table could be

wifi signal in our room was poor, but the hotel did provide us with a wireless router that solved

also free wifi, free water, free drinks and chocolate in the room was great

but not to be convenient for users if your computer has virus/firewall protection, connection to wifi could be a piece of

spa and gym facilities weren't particularly nice or in keeping with style or equal standing with the hotel

we absolutely loved the breakfast by berta and pool!

rch 2025)

the parking is great too

pool with fabulous

absolute sanctuary with beautiful gardens and a pool

too expensive to use the spa and indoor pool.

breakfast was not as good as it was two years ago, and the overall price level of the stay was a

was our fourth stay, this time we had a room overlooking the pool, which i think is the nicest we've had

beautifully tended gardens and excellent spa facilities. best one we have ever been to.

too expensive to use the spa and indoor pool.

the breakfast was scrumptious with lots of variety

all staff members were fantastic - we had an early morning flight and got our breakfast packed to take with us

welcoming and friendly staff, lovely rich breakfast, a big choice of fruit & a fruit salad available (i love fruit so that was a big plus for

it would have been enough for a family with kids

good buffet breakfast, with a good choice of fruit, meats and hot food.

wifi is super fast

the wifi is very reliable, which was important to me as i had to work a bit here and there

wifi was great

good wifi

also, just a small niggle that the hotel wifi wouldn t stretch out onto the balcony

bed, enough room for two to work (2 desks in junior suite) as we were on workation, great wifi beautiful pool area with very comfortable sunloungers and very clean restaurant - we only (+) the wifi service throughout the hotel and in the grounds of the hotel worked perfectly (-)the wifi was sometimes weak. (+) wifi was excellent

had parking

the staff were exceptional, from room service to all the waiters and waitresses who could not do enough to make all of the dining

limited room service menu

they cater for an older demographic so it's not the place for kids

occasional internet unavailability in room over wifi (but happen one time only) (+)all was great except wifi not working on roof top (-)wifi not working on roof top (-) wifi speed is terrible slow and signals don't reach bedside (+)for a 5* hotel by having a pool, jacuzzi, excellent view over funchal, nice gardens, a casino, wifi in the rooms, and free breakfast thrown in (-) in addtion, the parking was hard to find in a 5 stars hotel breakfast was the same everyday wifi was not working (+)bed comfy, breakfast abundant and varied, beautiful views, wifi good (-)wifi not working per times (-)wifi persistently dropping out, weak air conditioning (+) staff, free wifi, room, bed, walking around the facility, etc were all good to excellent (-)poor wifi noise from other guests in night

o parking lots in area, but one

bit unclear parking option

pastana casino hotel is lovely with very welcoming staff and great facilities

well every day, we could tell that some days it was not hoovered, tissues weren t refilled, room service dishes weren t taken away

wifi very slow. wait for elevator: too long!

maybe only in the room we stayed, but the wifi was patchy and very slow.

comfortable modern rooms, strong wifi, great pool and spa area with a view, helpful staff, huge full breakfast buffet

wifi was poor

the staff the view the size of the room fast wifi connection

good wifi

wifi in the unit

terrace, spacious room, welcome drink, breakfast in the room (because of early check in), the hotel is near to the

the food was great, and the breakfast was also very enjoyable

excellent complimentary breakfast and complimentary bottle of house wine included with our stay, not to be out shined by an

my only problem

it s a very small issue but the wifi could be better.

wifi connection fluctuated and the vast savoy complex being built behind the hotel could be noisy

wifi os poor as well

the wifi was not working so well in one of the rooms

no wifi in the room

be seen as an opportunity to connect with those who are next to you, we would have liked to have wifi access in the suite

slow and or not working - more than once - wifi wasn t great for me in the lobby - everything else was

wifi in rooms

breakfast was very good plenty of choice, wifi worked well. location was excellent

wifi was not working at all in this part of the resort

very irritating wifi. login requred 100 times!

shabby interior, no wifi connection in the rooms.

beds, good wifi, lots of outlets

the rooms are super comfortable, wifi works perfectly and the staff is very friendly, even for high madeira standards

wifi was a bit unstable but okay

room had everything you need, including small fridge and tv connected to wifi

wifi is terrible, it is impossible to work with such a poor connection, even less have a conference

wifi did get slow during the peak hours

10 parking spaces for the whole hotel, very poor. broken tv and intermittent wifi access.

the wifi in the room was nearly non-existent

kept getting wifi security at risk notices! tv was also patchy at times.

wifi connectivity very poor

wifi connection poor

i faced ac and wifi problem

the room was a haven of comfort, featuring a private swimming pool with ocean views

free wifi signal is a bit poor from rooms and i was on my data plan throughout the trip, but this was

the wifi does not extend into the bedrooms and is patchy throughout the hotel.

jacuzzi was hot but didn t have bubbles

i had no wifi in my room, but that was only a minor inconvenience.

wifi was either not working or being extremely slow to the point of being unusable

the hotel wifi is extremely poor as it has been for years unfortunately

wifi signal in the room was strongest near the door, weaker/none in the middle od the room

were eating in savoy - very recommended, prices the same) - towels with huge hols - wifi cover only in the bulging, no in balcony or zero floor swimming pool area bu overall we really

the wifi was free and the connection was good in the various parts of the hotel

wifi ...

good wifi connection

was no wifi signal in my room and elsewhere at the hotel

bad wifi connaction

wifi coverage. this was only available in the reception area.

superb stay and facilities for water/ocean access and pool/spa pics on @beeart.o

swimming pools - massage in wellness and spa (you have to try it

great place to stay with kids as they enjoyed the swimming pool and food

tables and chairs in the restaurant and bar were disinfected after each use and this, together with the fact that all visitors to madeira

one member of the bar staff had brought his personal issues to work and that was reflected in his grumpy, perfunctory

the lobby to get anywhere in the hotel which is strange when you are going between the poor/gym/spa in your bathing gear and walking past people having drinks

pool, excellent breakfast and a great bar and bartenders

excellent breakfast, nice bar, heated pool and sauna, useful little gym

the staff were amazing- could not do enough for you just really really nice from the cleaners, bar staff and the wonderful reception staff

-wish the swimming pool was bigger to allow proper swimming training

the same story with the gym: all the equipment was dirty and old, the running track works with interruptions, one day it

bar and restaurant prices are high reception staff could be more welcoming and

heated outdoor pool. pool bar closed

faculties such as pools, spa good

are very dated , spa area of poor quality and not at the level of a 4 stars

there was also table tennis, which our kids really enjoyed

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant coffee

exterior space for breakfast

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

location breakfast

breakfast was very good

wifi is the only problem. it's pretty unstable.

wifi superb

bad wifi, one of the receptionists was rude upon arrival.

only thing i did not like was the wifi

wifi was pretty bad at times, which was a disappointment and actually the main negative

wifi kept going off in my room

poor wifi

think that the free wifi in the room have to be improved

wifi was good

there is a reasonably priced bar with a daily happy hour - great cocktails

quality of service in all areas of the hotel - reception, spa area, room cleaning, restaurant and pool

everything! especially the pool!

view from the room, the room itself, clear and safe access to the ocean, helpful staff, beautiful breakfast, served in probably one of the best sports in the madeira island

the infinity pool has always lots of free sunbeds & is so beautiful

superb breakfast. fabulous suite and the view was heavenly

breakfast was lovely with delicious fresh fruit, omelette bar, baked goods, specialty coffees and

was fantastic, with views of the ocean from the room and from the rose garden while eating breakfast

indoor outdoor pool plenty of sunbathing area's with pools at every level

can recommend the half board option with breakfast and evening meal at the rose garden

of amenities and restaurants but make note they all except the pool bar require rsvp

staff were great only thing i will improve is have some more atraction specialy for family with kids

we enjoyed everything in the property including the spa facility.

if you need to do laundry, service at a hotel is very expensive, but in building #2, they have a washer and dryer

it was splendid experience ,we needed more guided adult and kids entertainment in the hotel

would be nice to have some heated pool after the summer and maybe some splash pool for the kids.

public transport and aerobus, big pingo doce in neighborhood), fully equipped kitchen, tv, good wifi, pool

breakfast and wifi not great

t often occuring),

no wifi in room, paintwork scuffed in room.

decent location, cheap, clean, good wifi, friendly staff

breakfast is fine and wifi is very good & stable

wifi was medium speed, but reliable

wifi was operational but not strong

wifi was atrocious

very bad wifi connection in the room. smell in the room.

there are 2 swim pool's, a gym (basic free weights which is a big +, as seen on the photos attached by the hotel)

gym and indoor pool perfect

place to stay - a lot if activities in the evening inside the hotel, swimming pool with bar

the prices at the pool bar are quite high.

is actually outside (you need to get out from 1 of the hotels outside to go to the indoor pool), gym - which is located in another hotel (there are 3 dorisol hotels semi-connected)

ly about breakfast and wifi)

wifi very hot & misd

issue with wifi

the wifi was having issues but overall was good

room no issues, bed comfortable, wifi excellent and bathroom serviceable

wifi was very bad in the room

wifi was fast and plenty of plugs available throughout the room

quick wifi - i easily took work calls

wifi works good, tv have a lot of programs

great for a digital nomad, wifi speeds were around 30-40 mbit up and down, 75 ms latency to sweden

being an adults only hotel meant time by the pool was quiet and relaxing

the rooftop bar is a nice touch

the facilities were fab, including the gym and spa rooms

think of making available traditional/typical food products and dishes from madeira island, for breakfast and particularly for dinner

i'm also a very fussy breakfast eater and the breakfast at the hotel was very well laid out with plenty of very good

the pool and the pool bar are also great

gym was very small and didn’t have much equipment, the breakfast options were limited and

the hotel features a cosy lobby with a bar, a rooftop pool and a tiny gym

the pool area is also nice and you have a great view

- i don’t know - similar to penthouse seaview, featuring huge window and terrace with ocean and pool view

wifi unusable on second floor

good wifi

wifi wasn't adequate for remote working and also not secure.

free parking and wifi

would give 9-10 probalby but there was some problem with wifi

the wifi didn't always work

excellent wifi

the wifi connection is not good at all in the

staff, wifi, location and renew pool facilities

shower was very good and wifi also good

night swimming is not allowed, pool, spa and gym opens late and closes early.

no kids making noise

we enjoyed the spa area and had a lovely massage

they didnt want to open the kids club, which was closed during our stay

nice rooms, pool absolutely lovely and spa aria

poor wifi reception on 5th floor, the sundeck

the room was spacious, the wifi was very fast

st enough - i had to reconnect a couple of times but usually quite stable)

wifi is good. room is big, spacious and well equipped.

wifi was good also

lunch at the snackbar near the pool was good

breakfast excellent genuine warmth and helpfulness of all the staff

the pool area is stunning with infinity pool, beautiful gardens and plenty of sunbeds

breakfast was very good, indeed

only small complaint was often no staff at pool bar and no snacks served after 3pm.

wifi connection was not great

there is no wifi at the pool and at breakfast room.

wifi didn't work in hotel room, only in the lobby

evething elese. location is brilliant, room views, great wifi, beautiful new rooms.

refurbished but poor wifi, this is 2017

breakfast very tasty - fresh fruit, vegetables, warm dishes as well

the breakfast was delicious, offering a wide variety from bacon and eggs to cereal and fresh fruit (the

both the rooftop terrace and the ground level terrace are great for relaxing and suntanning; the pools are not heated but refreshing :) the spa, in addition to a small heated pool, has a finnish

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice reception and people was very kind

we were without wifi for one whole night almost certainly because all staff were not trained in wifi issues and how

gave us great tips for how to plan to see the sites for the duration of our stay good wifi reception throughout hotel very cool that they have a handler with a bird of prey to keep

wifi was off for one whole day while there no slippers provided in the

nothing to dislike. the wifi speed could be a bit better, but that was no issue for me.

chose the regency cliff solely because it is adults only - like most adults we are not travelling with kids; and do not enjoy being disturbed by

hour in cocktail bar didn't include cocktails

location,swimmings outside area large and nice inside pool and sauna

everything was clean - good wi-fi signal - breakfast was very good and varied, we had a lot of choises, a lot of local fruits - the location

were upgraded to a suite which was a bonus, pool area was great with shaded areas if you needed them and umbrellas for hire at a reasonable 1

beds were really old, mattresses of roll away beds were very soft and bended under my kids' bodies

it was an absolutely lovely breakfast served by commited personel.

we enjoyed the breakfast at the pool

spa treatments all over €110

the gym is antiquated

great room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training equipment; the best

easy parking, calm pool area with drinks, no kids around

pool and sauna not working at first, then pool became available

the price, cleanliness, hospitality, parking on property and good breakfast

i would of been nice to use the pool but it was to cold

the staff, the breakfast, the location, the free parking and beach towels, the everiday cleaning and the views are

and indoor pool, good food at breakfest, you can buy 1 day ticket for bus from the reception, wifi signal good out and inside, have pingo supermarket and forum madeira (shopping mall) at 10 (+) wifi was available all the time (+) at the beginning, i was in a single bed room and its wifi was weak, so they moved me to a another bigger room (-)wifi signal was weak, specially in the bedroom and bathroom (+)wifi did not work well and the pool a bit cold, everything else terrific (-) the wifi in our room, a111, was not always strong enough (+) free wifi is excellent, very fast (+)breakfast was wonderful, wifi was great enough to work remotely, sauna and pool for free (+)great, polite and helpful staff, good free wifi, plenty of excellent restaurants within easy walking distance, private underground parking (+)the view. wifi in the room.

lack of facilities for kids

though

the breakfast was massive, and the facilitis great

we enjoyed the breakfast spread and the kids had a great time at the indoor heated pool

the sunbed and pool area is very spacious and comfortable

building needs some maintenance, the bathroom next to the main pool did not have the door for the

nice view to the ocean, calm area near swimming pool, jacuzzi

swimming pool was great plus the jacuzzi (where we always stayed ud83dude02) we will definitely coming back

temperature in the sauna is quite low, and the water in the swimming pool is freezing, you don't want to go in it

free wifi and parasols around the pool

excellent breakfast, staff and accommodation. breathtaking view!

breakfast, very spacious room, big balcony with amazing view

hotel is quiet with relaxing sounds of breaking waves :) breakfast was very tasty, with nice selection especially liked their bread and also fruits were

very great hotel! amazing view from balcony! great food beaitiful pool nd access to the ocean

the gym only opened at 9am. corridors hot snd stuffy.

spa area and pool close too early 8pm, breakfast starts a bit late for those with early flights, it

it was not possible to make an appointment to the spa from the reception, and the desk at the spa was most of the times empty, because the staff was

my partner used the gym and said it was okay- a little outdated but had great choices

lovely pool area and gardens and right next to the sea too

the hotel is kept very clean and the staff are very friendly, the roof top pool is fantastic and i would recommend to anyone to stay here

not at all touristy, wonderful breakfast that you could eat in or outside, delightful roof top pool and superb location

fantastic selection for breakfast

breakfast was excellent, including catering for my husband's gluten free needs

hotel was set in the middle of the bustling village but was an oasis of calm and the rooftop pool was a fantastic place to relax after days out

a shame that the bar closed so early (5

we loved the hotel. the location, the view, the pool, the personel.

the bar could have been open a little longer

to get to the sauna and swimming pool you have to go through the restaurant, which can be embarrassing in a bathrobe

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee for the breakfast