room was nice with seaview and bathroom. balcony with sunset. parking infront of building.

small breakfast choice

breakfast

breakfast without fruits

breakfast wasn t the best

in the morning we had a delicious breakfast and in the evening you can sit on the terrace and taste the madeira wine

by laura the chef is incomparable and the breakfast is not to be underestimated the indoor pool and sauna are very nice

kitchen wasn't properly equipped

there's a kitchen area in the room, but we'd like to have it equipped with a microwave

location, very good services, breakfast and dinner was delicious, staff was helpful and friendly

we loved the cozy spot by the window to read but also enjoyed lying by the pool

amazing fresh produce and insane breakfast

hotel is built around the restaurant, so as you'd expect the breakfast and dinner is one of the best on madeira

and its surroundings are absolutely stunning, the modern, clean room design is gorgeous, and the breakfast and restaurant are an absolute treat

taste some local cheese, local fruit and it served in a beautiful terrasse close to the swimming pool

wifi could be better

the only downside for me was the wifi, which was good in the common areas but very unreliable and slow in the rooms

is awesome and the hotel was right next to the beach - everyone was really nice and helpful - wifi was good - plenty of great restaurants nearby - supermarket across the street which was very

wifi was good, the gym was okay and the swimming pools were nice

the wifi password printed on the room guide didn't match the real password, so i needed to get help

beautiful room with wifi and comfortable beds

wifi is not working properly

the free wifi in the room was not good. but all the rest was perfect

- amazing views over the sea

wifi was spotty in room

the style of the suites and the pool were perfect

- terrasses - pool - view - parking - location - rooms

lovely pool area as well

the suites were comfortable and private, and the pool was our favorite

view, openness and wonderful infinity pool

from reception, house keeping, bar tenders and waiters, they exemplified what service should be

they also have restaurant and bar is open until 10 pm, so if you drive then this place is a qood

especially the breakfast service was amazing

swimming pool was cold, without heating

quiet, outstanding location of this hotel was spectacular with swimming pool and sunset views

no breakfast before 10h, no dinner after 18h, the price is extermely high for what you get

you down there, it's 5 euros per person one way; - no need to bring your own food — you get a breakfast and an early dinner served, also you could buy very delicious food in the cafe; - it

personal contact with the staff is only short and only during breakfast and dinner times for a couple seconds

we liked the fact that the breakfast and dinner were put out for us to eat when we wanted

location, walked to 25 fontes before breakfast and enjoyed it without the crowds

bedrooms it was very nice and clean, the bathrooms was very nice as well, i did like the kitchen very spacious living room it was very nice to

holiday home with everything you need for comfortable living: relaxing, cooking, doing laundry

everything was clean and the kitchen is very well equipped

kitchen with all the necessary equipment

brilliant kitchen for self catering

wifi not in rooms

wifi in the rooms, however we understand that is

wifi in the room.

no extra roaming charges for eu citizens it is not a problem, but worth noting that the wifi is only in the lobby

a 4-star hotel i was expecting to have wifi in the room

help with getting from the airport was organised with ease - a taxi was organised and a shuttle service provided at the end of our week long stay - which had meant such a lot to me as it

us is that every friday (i think) they host a “purple friday” electronic dance concert in the bar at the end of the gardens behind the pool

perfect location with amazing views and the pool/spa area were second to none

the pool and spa are wonderful, and the view is breathtaking

gym was a bit small and not enough parking space

the roof wasn't leaking. wifi was ok.

door to the public area was locked and so i couldn't do wifi as i was worried about the corona virus

no wifi in the room

though availible in other parts of the place)

wifi worked in a public area only, and even there speed was slow

swiming pool and sauna was excellent!

value for money with breakfast included

lovely breakfast, very central

excellent place, in the center, near everything. the pool was great, the parking lot huge

there is a bar at the third floor which offers a nice view

the gym was clean and bright and also having extra luxour to have acess to the indoor pool, jacuzzi and

there were places to sit as a group and the bar area was nice too

comfy rooms, great facilities: the restaurant is good, the spa is great, with a hot tub, heated pool in free access and sauna, steam baths upon booking at no

highly recommend a workout in the gym downstairs, a coastal run and swim at the porto moniz pools before breakfast

we were unlucky as it was raining for the infinity pool but im sure it would have been even a better experience in good weather conditions

it's near restaurants, the sea and swimming pool for children

terrace with a swimming pool directed towards the ocean, also view from the window, very good breakfast

spacious, rooftop pool, location.

parking, no wifi in the room, loud (karoke bar or sth at the ground floor in the same building, just below the

good sized, spotlessly clean; on the rooftop there's a bar open till evening with a small plunge pool and free sun loungers

is a fabulous pool and garden with a nice hotel attached

spa area is great, pool is big and heated (around 27c), sauna is clean

breakfast with a variety of

great spa area: pool, sauna,

was very tranquil when we were there ( early february) and we had the spa and a good sized indoor

big spacial room with well-equiped kitchen.

house at my disposal - a very large living room with a wide sofa and two beds, a well equipped kitchen corner, and a bathroom

kitchen, lounge area very comfortable

the bed was exceptionally comfortable, and we loved the invigorating hot shower and well-equipped kitchen

big apartment with kitchen and cool couch with tv amazing view from the terrace great and funny shower :) everything

view, great spot for hiking around valley of the nuns, service, friendly staff, spa etc

wellness hotel=pool three temps long with a depth of 90-130cm + paddling pool for kids with a depth of 30cm both at about 25c + properly heated whirlpool with non-functioning jets

there is a sauna, steam room (separate charge) pool and

the spa and the gym were great too - we had it to ourselves

the spa was very cosy and provided needed relaxation after all the hikes in madeira

hotel itself was great - large, clean, updated rooms, great continental breakfast, and a rooftop pool and sunbathing area with a view

the very excellent included breakfast. the best i have seen in a hotel.

nice swimming pool, great location

property has been remodeled is beautiful and very comfortable serene environment top by the pool was

breakfast is perfect

breakfast is fantastic

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee for the breakfast

very good location, comfortable and great breakfast with super bay views.

breakfast was good and eating outside was a lovely way to start the day

staff were wonderful both at the reception and in the bar and restaurants

free wifi and parasols around the pool

we enjoyed the breakfast as well, very nice selection of available food

daily room service

very great hotel! amazing view from balcony! great food beaitiful pool nd access to the ocean

the breakfast the dinner the room was amazing

keen staff, clean and beautiful lobby very reasonably priced bar and restaurant, nice view from

a bottle of water in the room, certainly no tea or coffee making facilities, nothing in the mini bar fridge

the breakfast was incredible, you would not need lunch after the amount they served

friendly helpful staff, great breakfast.

lack of available facilities e.g. bar open

gym is not great (only a few cardio machines and on the first floor landing (so no separate room)

the sunbed and pool area is very spacious and comfortable

- local red wine particularly poor and no option even to pay for a better alternative - and the bar service was slow

long way from the centre, promote no putting towels on sun beds but then doesnt enforce it, gym tiny, not even a gym a bike, running machine and eliptical pushed into the same room as the

temperature in the sauna is quite low, and the water in the swimming pool is freezing, you don't want to go in it

and indoor pool, good food at breakfest, you can buy 1 day ticket for bus from the reception, wifi signal good out and inside, have pingo supermarket and forum madeira (shopping mall) at 10 (+) wifi was available all the time (+) at the beginning, i was in a single bed room and its wifi was weak, so they moved me to a another bigger room (-)wifi signal was weak, specially in the bedroom and bathroom (+)wifi did not work well and the pool a bit cold, everything else terrific (-) the wifi in our room, a111, was not always strong enough (+) free wifi is excellent, very fast (+)breakfast was wonderful, wifi was great enough to work remotely, sauna and pool for free (+)great, polite and helpful staff, good free wifi, plenty of excellent restaurants within easy walking distance, private underground parking (+)the view. wifi in the room.

the gym was also pretty sufficient and had an adequate amount of equipment

spa was be to accommodate in short notice

good swimming pool

lack of facilities for kids

tasty breakfast, rich dinner, spacious room, friendly staff.

breakfast was tasty, varied, and made with fresh products

the pool is not very big but there were no problems with free places

great location, nice pool with a pleanty of sunbeds, large rooms.

we really enjoyed the breakfast and dinner buffet which were varying sufficiently from day to day to keep every meal

the pool, jacuzzi, and swimming pool are excellent

breakfast, good location with free trips to the center of the city by the hotel bus, and also the spa facilities were very good

clean and comfortable, nice pools and lovely helpful people in the service and at the pool/bar/reception

tasty breakfast with a lot to choose out of

the room had a fully equipped kitchenette which is handy for those travelling with kids

i didn’t like the coffee at breakfast — it had way too much sugar — but these are minor details

breakfast, the sauna in the basement, the balcony with sea view, the swimming pool on the top floor

the only think could be changed - indoor pool opening hours - for us 9 a

the breakfast, saunas and indoor pool

new place and we love little spa they have and roof top ud83eudd29breakfast very good ud83dude0a very nice reception and people was very kind

the wifi didn't allow streaming youtube videos in our room but was ok for the rest

wifi didn't work in hotel room, only in the lobby

wifi was very weak in the room but they promptly fixed it with a router just for our room

good breakfast, clean rooms, quality wifi, great staff.

there is no wifi at the pool and at breakfast room.

nothing to dislike. the wifi speed could be a bit better, but that was no issue for me.

gave us great tips for how to plan to see the sites for the duration of our stay good wifi reception throughout hotel very cool that they have a handler with a bird of prey to keep

wifi was off for one whole day while there no slippers provided in the

we were without wifi for one whole night almost certainly because all staff were not trained in wifi issues and how

decent breakfast on the terrase, overlooking the ocean - i don't get that kind of bonus very often :)

the included buffet breakfast offered a great choice and also included portuguese custard tarts, pancakes, omelettes to

really enjoyed the selection of food for breakfast and dinner

could not have been better, staff so polite and friendly, good choice of food at the breakfast bar , nice and easy excess to the pool, not too noisy with night entertainmen but still tropical,

didn’t like the gym

the gym was nice, the pools were large and, most importantly - clean and well maintained which cannot

wifi is good. room is big, spacious and well equipped.

the room was spacious, the wifi was very fast

st enough - i had to reconnect a couple of times but usually quite stable)

wifi was good also

poor wifi reception on 5th floor, the sundeck

well-equipped gym

bar staff, waiting staff, domestic staff and all front of house staff are superb

swimming pool could be bigger, but enough

thought entertainment was particularly good, piano and singer in lounge bar and variety shows in another bar, both traditional and modern dancing displays, and singing,

main gym was closed and we were not informed before hand

wifi very hot & misd

ly about breakfast and wifi)

room no issues, bed comfortable, wifi excellent and bathroom serviceable

- they don't provide any information

issue with wifi

quiet, excellent wifi, great shower

staff, wifi, location and renew pool facilities

shower was very good and wifi also good

the wifi connection is not good at all in the

wifi available only arround reception and pool area.

wifi was fast and plenty of plugs available throughout the room

the wifi was ok, but sometimes a little slow.

wifi

quick wifi - i easily took work calls

wifi was very bad in the room

wifi unusable on second floor

wifi wasn't adequate for remote working and also not secure.

a lovely stay, good location, amazing sea view from the bed and the balcony, very good wifi in the room

would give 9-10 probalby but there was some problem with wifi

main problem was a system of free wifi which required registering an email address, the problem was you never got the confirmation

steep uphill walk to entrance,best to use 24 bus and enter past the swimming pool.

common areas are great, you can enjoy the pools, the tennis and the gym and the outside bar is also quite ok

the prices at the pool bar are quite high.

taking half an hour to order a drink in the bar area

good location bar with entertaiment at evening good breakfast

clean rooms, delicious breakfast, friendly staff all over the hotel

i particularly enjoyed the swimming pool at this property, and the rooftop pool's stunning views added a fantastic dimension to my

we made use of the pool multiple times, including drinks and tasty lunches

the breakfast is really good

location and value for money, i particularly loved the pool bar , perfect to relax after all day out

wifi was poor and weak. the room need a little renewal.

free wifi

public transport and aerobus, big pingo doce in neighborhood), fully equipped kitchen, tv, good wifi, pool

wifi wasn t great

decent location, cheap, clean, good wifi, friendly staff

many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

the staff makes you feel welcome, and the breakfast is absolutely magic

they have a lovely pool area, and a gorgeous rooftop bar that gives you fantastic views of madeira

maybe they can improve with the gym opening hours as it closes at 7pm which is right before and after dinner

great location with many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful rooftop bar to watch the sunset

wifi was either not working or being extremely slow to the point of being unusable

i had no wifi in my room, but that was only a minor inconvenience.

en for e-mail) breakfast and food average a little understaffed

free wifi signal is a bit poor from rooms and i was on my data plan throughout the trip, but this was

nor disappointment) and the wifi wasn t that good in our room

very bad wifi connection in the room. smell in the room.

wifi was medium speed, but reliable

breakfast is fine and wifi is very good & stable

wifi was operational but not strong

wifi was atrocious

to the reviews we had read prior to booking - amazing buffet for breakfast in particular - great spa facilities - sushi restaurant was fab

there are four pools outdoors so the pool isn’t so full it’s uncomfortable like a lot of other hotels

the gym was also great and liked the sea diving experience

we enjoyed everything in the property including the spa facility.

aquatic kids club was good for kids for parents willing to spend time alone

free parking breakfast was very good, staff was super friendly

however, we must say that the staff at the bar and breakfast was what made the whole experience even better

pool, excellent breakfast and a great bar and bartenders

selection for the vegetables and fruits for breakfast could be wider.

a lovely room, with a balcony overlooking the garden and pool area

location breakfast

exterior space for breakfast

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant coffee

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

breakfast was very good

poor wifi

think that the free wifi in the room have to be improved

wifi kept going off in my room

wifi was good

), and the bathroom a good size, the kitchenette was useful to make the odd cup of tea/coffee

of amenities and restaurants but make note they all except the pool bar require rsvp

beautiful views with lovely seawater pool and direct access to sea

breakfast was lovely with delicious fresh fruit, omelette bar, baked goods, specialty coffees and

i managed to fit a spa between the activities ( excellent as well)

can recommend the half board option with breakfast and evening meal at the rose garden

bed, enough room for two to work (2 desks in junior suite) as we were on workation, great wifi beautiful pool area with very comfortable sunloungers and very clean restaurant - we only (+) the wifi service throughout the hotel and in the grounds of the hotel worked perfectly (-)the wifi was sometimes weak. (+) wifi was excellent

e walked down but a bit too far

is set in a lovely residential area quite high up the hills, so it was necessary to take the free shuttle bus to and from the centre, although we generally used a taxi

the pool and gym were very handy and the concierge very useful

there was live music in the bar most nights, of a genre tailored towards the older age group of guests present during our stay

served+ pick up table breakfast

we spent hours at the infinity pool and jacuzzi

we very much enjoyed the infinity pool and played some tennis on a well maintained court

the infinity pool is amazing

everything! especially the pool!

gym needs an update - equipment is ancient and not up to standard.

there was also table tennis, which our kids really enjoyed

the bar by the swimming pool was very pleasant except when it rained

good breakfast and the dinner. the garden is also beautiful and well maintained.

superb facilities, location and breakfast.

wifi was poor

comfortable beds, good wifi, convinient parking

unfortunately the wifi was a let down, but couldnt fault anything else

the staff the view the size of the room fast wifi connection

wifi very slow. wait for elevator: too long!

the wifi worked well

wifi in room for whole stay

the wifi was not very good, the entertainment was non existent.

were eating in savoy - very recommended, prices the same) - towels with huge hols - wifi cover only in the bulging, no in balcony or zero floor swimming pool area bu overall we really

the hotel wifi is extremely poor as it has been for years unfortunately

the room was a haven of comfort, featuring a private swimming pool with ocean views

wifi connection poor

wifi connectivity very poor

kept getting wifi security at risk notices! tv was also patchy at times.

i faced ac and wifi problem

the wifi in the room was nearly non-existent

didn't sow were is wifi password in room, we went to reception to get the passvord

wifi in rooms

good wifi in lobby

be seen as an opportunity to connect with those who are next to you, we would have liked to have wifi access in the suite

slow and or not working - more than once - wifi wasn t great for me in the lobby - everything else was

wifi is not working - i was not able to work from the hotel

d not a major one) was that i could not get wifi in my room

wifi connection fluctuated and the vast savoy complex being built behind the hotel could be noisy

the wifi in the room was quite weak, but fine everywhere else in the complex

in one of the rooms the wifi was poor, however in the other two worked well

and the kitchen kindly served us lovely traditional homemade tomato soup and we relaxed in the bar on site and made new friends in bar over a few local beers

hotel bar is also something to be recommended

the rooftop pool is an extra, and the view from the terrace is amazing

swimming pool at the top- amazing

amazing views, swimming pool

occasional internet unavailability in room over wifi (but happen one time only) (+)all was great except wifi not working on roof top (-)wifi not working on roof top (-) wifi speed is terrible slow and signals don't reach bedside (+)for a 5* hotel by having a pool, jacuzzi, excellent view over funchal, nice gardens, a casino, wifi in the rooms, and free breakfast thrown in (-) in addtion, the parking was hard to find in a 5 stars hotel breakfast was the same everyday wifi was not working (+)bed comfy, breakfast abundant and varied, beautiful views, wifi good (-)wifi not working per times (-)wifi persistently dropping out, weak air conditioning (+) staff, free wifi, room, bed, walking around the facility, etc were all good to excellent (-)poor wifi noise from other guests in night

no one took the room service away and didn t take the rubbish from the room

bar was understaffed so very slow service

excelent room service, very wide choice for breakfast, good location

didn't try the hotel bar area for entertainment

friendly staff, excellent location and really enjoyed the breakfast

the breakfast was scrumptious with lots of variety

breakfast was very good quality, very delicious

all staff members were fantastic - we had an early morning flight and got our breakfast packed to take with us

great breakfast on our last day they they gave breakfast to take to the airport

the lady showed us parking spots and where to do our laundry, super nice

there's a school nearby, so be prepared for the kids to be noisy from 8 a

very central early check in possible friendly staff

there’s also a school nearby, kids cheering incessantly the whole day, which is a nice atmosphere in a way, but not if you like

is a school playground with screaming kids from 7:45 am until 6:30 pm

wifi signal in our room was poor, but the hotel did provide us with a wireless router that solved

wifi in the room was not capturing well for video calls, some furniture like table could be

also free wifi, free water, free drinks and chocolate in the room was great

but not to be convenient for users if your computer has virus/firewall protection, connection to wifi could be a piece of

no gym hotel is inside a shopping centre. jacuzzi wasn t very warm.

the wifi is very reliable, which was important to me as i had to work a bit here and there

- staff - the view - location - wifi connection - confort - trendy hotel

staff, rooftop swimming pool, wifi

also, just a small niggle that the hotel wifi wouldn t stretch out onto the balcony

wifi is super fast

also very clean and the wifi was very good

however, one room did not have a small refrigerator nor was the hotel wifi able to reach it

wifi worked fine

wifi

unable to get wifi in room 109 but could do so in the public spaces

the bed was good. the wifi too.

wifi good

the staff was super welcoming, the view is great, parking is easy on the lot across the street.

free parking

outstanding breakfast, very kind staff, beautiful view. has free parking.

the wifi was very very slow

wifi worked very well

phone in the room didn t seem to connect with reception so had to go downstairs to ask why the wifi didn t work - turns out it s written down incorrectly on the card they give you with

wifi very quick, good speed

nice room, great location og good breakfast. nice staff, good wifi - all you need

do the rule that you can not put towels on the pool bed for the whole day

promenade), the room was spacious and stylish, the breakfast was excellent, and the pool and the bar at the rooftop were also really pleasant

extremely good breakfast ahead of some long levada hikes a beautifully run hotel

central but with a pool on the rooftop

fabulous rooftop pool and bar area

the offered services were perfect also (free wifi, breakfast and so on) (+)next to the window with a half wall separating it from the bed area) and had good mattresses, wifi and shower, and room for all bags (+) wifi good (+) free efficient wifi (+) wifi was reliable (-) the wifi signal was (+)really friendly and helpful staff, great wifi really high speed and fantastic location (-)wifi at room no. 303 could have been better. (+) quite good wifi (+) my room was very large and comfortable with great wifi and much appreciated air conditioning

located hotel in funchal friendly, efficient staff quiet comfortable rooms excellent breakfast

was a little bit difficult to find the parking place, because there are no signs on the building

free parking

location, friendly staff, great breakfast and clean room

• localisation • laundry service good deal

perfect location, clean room, a well equiped kitchen, comfortable bed and very large shower

equipped kitchen, although we didn’t use it, with oven, kettle, coffee machine, etc

emergency numbers, first aid kit, oven, kitchen utensils etc etc

location and clean studio with equipped kitchen if you wanted to cook something

had kitchen facilities and a small balcony

wifi, loud cleaning, lack of personal space

staff is superb, wifi good, no parking, but you can found place at street, we parked car at pedestrian way - it's

clean bathroom, rooms are big enough for two people,with international channels and good wifi

signs everywhere like not to take long showers, not to wash laundry in sinks, not to leave rubbish etc

for example, the hostel does not offer laundry service anymore

is not a complaint since i didn't cook, but more a heads up for those who do, the kitchen is rather poor equipped, no frying pan or spatula for example

next day, we get very nice apartment , with 2 bedrooms, convenient kitchen and clean bathroom, in renovated building

we had our own private rooms with a tv, bathroom and kitchen which also had a washing machine, so had more than enough to live happily for the week in

there is wifi, towels, toilet paper, a small tv and a self-catering kitchen - you can do it yourself

was not just a room with 3 beds as we had been expecting; it was an apartment with a kitchen and everything you may need for a comfortable stay

breakfast (which was included) was a pleasant surprise: variety of freshly baked goods, cheese, ham

friendly staff nice bar and amazing comfortable room

the breakfast can be more diverse but still it was completely decent as it was

early check in and late check out. bag storage.

location, the cozy bar downstairs, reminds me of kaurismaki movies.

the rooftop terrace was beautiful with its pool and plenty of sunbeds or seating

didn’t work at 4 pm, the bar too

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair with our feet in the water

breakfast was very good

nice room. swimming pool very good

the breakfast was disappointing

location; shop under; breakfast; staff;

friendly staff, spacious room, nice breakfast and good location.

breakfast is nice

great location. good breakfast. fantastic value for money

breakfast was below average,no fresh fruit and only rolls,ham and cheese

beds a little too firm, limited breakfast buffet

reception friendliness, and help. good breakfast choice.

breakfast was not very pleasant

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

location, fantastic breakfast and friendly staff, nadia on reception was very helpful.

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable bed - close to pingo doce and the city

nice and helpful hotel staff - beautiful view over the city from the rooftop - tasty breakfast - gym and swimming pool - comfortable bed - close to pingo doce and the city

hotel bar looked good too

sure we could be there for breakfast or else they would have made a plate for us, a very cool pool and a great view

breakfast was good, but may be add new/different food every couple of days

liked everything: the location, the room, the staff's attitude, the cleanliness, the breakfast

clean, comfortable, friendly, well located, nice pool and bar. excellent breakfast

hotel in the center with lovely roof top bar and pool, the staff was excellent

city centre location was fantastic and the rooftop bar with pool was a great find - perfect for some chill time after exploring