room is large with a small kitchenette, sufficient for morning coffee and small breakie

kitchen is big and the owners were very nice

loved having the full kitchen

comfortable room with kitchen close to beach walk very clean with lovely9 touches with towels

did like a suite like with kitchen and utensils

got a executive suite with the jaguzzi and two bedrooms plus kitchen :) so grateful

the bar fridge in the room could have had a little freezer section.

great sized gym

i could be coming back more hope your gym facilities could soon be open.

not sure about sharing swimming pool with kids taking swim lessons... seemed awkward

poor signal of wifi

rooms were gross, out dated, wifi wouldn't work

wifi was very bad. can t get it from the room.

beds and pillows very comfy,staff friendly and efficient, quiet, clean,free wifi.

wifi wasn t consistamt. kept dropping off. frustrating.

very good supplies in the kitchen

very well equipped and i love the kitchen and laundry facilities

very comfy beds and bedding, modern decor, lots of room, with kitchen facilities and a sitting area

stayed in a room in the back of the complex, so it only had natural light coming into the lounge/kitchen area

full kitchen fully equipped, king size bed and an extra sofa bed

tea and coffee was available in the kitchen and in your room

it would also be nice if the guest can use the facilities in the kitchen

many great things to eat at breakfast, very comfortable kitchen and our host was very kind and attentive

very surprised at the kitchen and supplies

room is spacious and own kitchen 2 beds and 2 washrooms, with living room and patio

spa suite is amazing. view is 10/10

nothing could have been better except a pool or gym. but this was great and i'll return

no breakfast included, and no pool, but excellent location

the kitchen is well furnished with coffee and tea

clean & comfortable room. great kitchen facilities

we were also able to use the laundry and there's free parking

host forced me to fold another guests laundry in front of her, as host was not listening when i told her it was not mine

house, room, kitchen and bathroom was very modern and updated and had all appliances

house, had kitchen, laundry facilities, clean and tidy, in a good neighbourhood

we were even able to do some laundry and relax

chinese guesthouse easy to use utility( wifi,dining tools and laundry facilities) nice

easy to deal with welcoming they have everything organized mini kitchen laundry room they have games all the information you need for your stay and traveling, the rooms

was unfortunate that there was no tv in our room and no mini fridge but access to the kitchen made up for it

access to a full kitchen allowed us to cook our own meals

it’s a house that the owners have divided up entirely for guests so you have access to the full kitchen, dining and living room

full use of kitchen if needed

comfortable. cleanliness. well appointed kitchen.

is very small but they offer what we want, for example coin laundry room for wash and dry, microwave

went into the pool and got about 5 minutes of pool time before the instructor was back with new kids

room above us had kids running arounf their room at 430am

gym but worked good sauna and whir pool and pool clean and quiet lots of towels walk to movies and

comfortable bed, good breakfast, great to have a pool for morning swim, friendly staff.

there was old laundry from a past tenant hanging in the bathroom

great location. laundry facilities were helpful. lovely garden out back.

laundry

breakfast is included as well as shuttle to the airport,thank

breakfast was available with ceramic mugs and plates, with metal cutlery, so we did not have to use

the location to the airport shuttle service to the airport clean room and pleasant staff

staff was great, the 24 shuttle was very important to have & muchly appreciated!

was tiny and old , very noisy , back to back with laundry room , near front desk

appreciated them accommodating early check in too as we arrived around 11am

we needed to check out early and the staff even packed the breakfast for us

toilet was too low and more for kids

chose this hotel because it offered free shuttle service from the airport and a hot breakfast

the complementary breakfast was a godsend traveling with 4 kids ahead of our early departure

wifi is reliable

can't believe that in this day and age that you don't have free wifi in the rooms

airport to hotel shuttle easy check-in process

great location. pity the spa pool was closed

didn t have breakfast, but the airport shuttle was very handy

room was big & fresh. wifi worked well.

wifi was terrible, super slow and every 10 minutes or so there will be no connection for a minute

wifi service in the room and lobby was slow and erratic

checked free wifi and breakfast included before i booked the hotel

i was able to use my firestick with the wifi password easy peasy

it was trrribly dirty old stuffs and appliances it was motel but without kitchen !! funny

is used on there site doesn’t not represent what the rooms look like extra charge on having the kitchens no fridge or microwave is part of the package of the room

owner is very rude. rats and mice dancing in room and kitchen. bed bugs and dust mites all over.

was a silverfish in one of the beds and 3 bugs on the kitchen counter not good wont be staying there

that froze and ruined approximately $100 worth of food we accidentally closed the door to the kitchen, which then locked

room smelled like a pool, it was that clean and smelled fresh

staff, clean, self serve laundry, pool, jacuzzi, snack bar, next door to many asian restaurants and nearby shopping

comfy beds nice pool and hot tub all day coffee available the kids loved the waffle machine at breakfast great location, easy drive to the

elevator too slow, people walking in hallways wet from the pool

facilities are great; they have little convenience store type set up at the reception, gym, pool, patio, nice lobby, etc

great breakfast

friendly staff, early check in, bed very comfortable.

early check in

shuttle service. good bar staff.

a free shuttle service was provided the restaurant breakfast was delicious

was able to have early check in

the bed was really comfortable, room was really quiet and the shuttle to the sky train was great

location, shuttle and cleanliness

we traveled with 2 kids and they were so welcoming and took such good care of them

also facilities were of a very good standard, and the room having a kitchen

kitchenette was excellent but only one of two burners on the stove worked & there was only 1 chair

the free wifi you promote hardly makes up for the lack of bellboy service

wifi

the room was of good size and the wifi signal was strong.

wifi didn;t work the first time i stayed

my last name wrong for wifi access so i didn t use it

good mini fridge and all the amenities i needed along with free wifi for guests

the wifi was easy to use, we appreciated that

wifi connection and friendly staff

would prefer to have the wifi password protected

from the airport free shuttle but you need to call the property indoor pool and jacuzzi good wifi

the facilities are enough for short stay, such as an indoor swimming pool and a table pool

side by side) but we had 2 rooms on 2 separate floors, not ideal for our family 6 with young kids

no hot water. slamming doors. unsupervised kids in pool area. tv cut in and out

or bagels hotel smelled land room smelled like mould pool was dirty and freezing cold in room gym was a joke

nice pool, late check out

wifi, is too weak to use.

the wifi is so slow.

didn't tell us where the pool was, how to get to our room, business center or what the wifi password was, told us parking for a week was 5 dollars when it was 5 dollars a day

i like everything but the wifi, it is too weak to use.

gras parking and wifi

breakfast is very good.staffs are incredible

i booked asked for early check in note on bottom of booking form ,eta at yvr 1130 am likr early check in could not do

early check in and late check out

we were able to get a room for an early check in for an extra fee. it was well worth it!

breakfast offering… more suitable for soup kitchen than a hotel… coffee was terrible….

not too many restaurants close by. we did walk to the casino took about ten minutes.

no swimming pool but the gym is well equipped

they were so accommodating when asking for late check out

airport, complimentary breakfast, 24/7 coffee and tea at the lobby, spacious and well equipped gym, well designed room, comfortable bed, helpful

only 10 minute shuttle to yvr

big comfortable room, free wifi

friendly staff first of all. wifi was good. your typical westin in a good way!

have to be part of the rewards system to get onto the wifi

wifi was sufficient for work zoom calls

bed was comfortable, view was awesome and the gym was also nice

loved this place ! clean. great employees and a lovely breakfast.

location from the airport, the taxi that you paid for after hours as i arrived after 11pm, the breakfast was delightful and homey with a good selection and the proximity to the sky train for the

shuttle was easy and ran often the breakfast was nice with lots of variety the desk people very

to airport and picked up on shuttle which was great

shuttle was excellent

i like the pool and the tv and the bed

shuttle bus came within 15 minutes

lovely hotel, super comfortable beds, beautiful bathroom, enjoyed the gym and the rooftop pool/spa on a very cool afternoon

the staff were super helpful with early check in and luggage storage

proximity to the tram, casino & airport are convenient

a 9am check-in, although had to pay an extra $45 and wait in the lobby for 30mins with very tired kids (after a v

good breakfast. shuttle service prompt.

close to airport and shuttle

very clean, comfortable bed, good breakfast, worth every penny

shuttle and great beds

a playroom in the lobby, meal choices (limited for kids under 2-3 years)

great bar and restaurant, excellent buffet breakfast

after the booking to confirm that i booked 2 rooms for me and my wife with one bed and for my 3 kids with separate beds

shuttle provided every 20 minutes

kids enjoyed the pool after long flight

flexible with early check in and late check out

complementary breakfast and comfortable rooms

there is a very good gym and swimming pool, which, for somebody like me who is very active and likes to go to the gym

nice clean quiet property. the gym and pool are small but clean and nicely done

beds where comfy loved the pool!

our only complaint is how slow the wifi is

wifi was awful speed test at 2mbps.

just the wifi in this room is really slow, not sure if it is due to the location of the room or not

wifi was intermitten.

the support of matress is very weak and the wifi is too slow.

it appeared that there was a charge for wifi, biut it was waived at check-out

wifi should be free

no free wifi.

intermittent paid wifi - used by cell plan most of the time.

and the free wifi wouldn't provide access to both my wife's and my devices

close to the airport, big, comfortable rooms, powerful showers, great wifi signal, and adjoining restaurant if you want something to eat

wifi kept going off

the wifi is the worst wifi i have ever used.

fast wifi good customer service would go back for another stay

an extra wool blanket more bottled water wifi was very slow. i gave up on it.

wifi was very slow this time, although it was fine last time i stayed a couple of weeks ago

wifi was kind of in and out sometimes or very slow.

didn't use the wifi or have coffee

small matters - wasn't given free wifi code at checkin, and wasn't told that there was or

wifi didn't work and the room was very small for the price.

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities; quiet, nice location, free

- spacious room, with fully equipped kitchen stuff

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things, nice staff,

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

the living room and kitchen were nice and gave us that extra room to hang out

i had a three rooms suite completely furnished with a complete kitchen

the old elevator, the claw foot tub, the fact you get a whole little apartment with a full kitchen containing almost anything you require

cofee pot, toaster and other utensils in the the kitchen for cooking

kitchen well stocked and lovely bars and places to eat around us

the room’s lighting was quite dim, and the kitchen wasn’t very clean

a bit far from the centre, you first expect a hostel, but it's a normal flat with a kitchen and 4 rooms for guests

cutleries in the kitchen were

great kitchen space for cooking or working remotely

has kitchen and laundry facilities, free on street parking

we were able to freely use kitchen area

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

location, size, kitchen

i rented a car which was the best thing i did and parking was not a problem at all

parking was great and felt safe

attached bar to the hotel has some weirdos after 10 so i would stray away from that bar at

staff, requested a late check out that was agreed to, train station very close, nice little pub/bar next door

the sky train behind the hotel runs late and starts early- and the bar downstairs is open relatively late so patrons can get loud

we loved the food and our waitress at the met bar and grill

i did not like the look of the coffee shop which looked more like a bar so i did not go in.

never used the pool or gym, but all looked very good

the staff, location, cleanliness, breakfast and pool

gym is small but i start my workout early, so, no problem at all

bed comfy, room good size, good blockout curtains, decent bfast included, gym & pool too, staff friendly too

outdoor heated pool on rooftop deck overlooking metro and busy street was cool

sad the pool was still closed

nice quiet area outdoor pool and very helpful staff

access, pet friendly room, spacious room, and staff were helpful in getting us an early check in

rooms were very clean, the breakfast was amazing

rooms were clean, kids loved the heated pool. buffet breakfast was delicious

the room and the pool

we loved the gym, it had exactly enough equipment that we were able to get our full workouts in every morning

how small the pool and hot tub was

the location the pool/hot tub the bed in the room

was charged a $30 early check in fee even though a room was ready

no bathtub. the pool was too average compared to the rest of the hotel.

very nice hotel. everything was awesome. great gym, nice pool and staff were very helpful

the continental breakfast are great

the customer service was great. we loved the room, pool, gym and continental breakfast.

coffee at breakfast was very very poor. yo weak

room, nice coffee and tea facilities, very good wifi throughout the whole hotel, clean and nice bathrooms with all kinds of toiletries, very good

first hotel without a bar fridge, brought takeout dinner and wine couldn't store it tossed it in the morning

the pool was nice.

nice hotel with superb facilities. great gym, pool and breakfast.

we used the pool which was very nice

wifi didn't work most of the time.

spacious parking, good wifi

the wifi speed was atrocious....1.5m/bit down, 0.3 up

there was no information in room or given at the front desk for wifi

had to fully dress and take the kids out somewhere to feed them, costing even more than what we were planning

hotel that really needs a renovation the swimming pool and the spa are located in the parking lot

view! of the mountains, quiet, nice staff. laundry, gym

the price only because the gym and hot tub and sauna were of poor quality

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay, everything was closed sauna, laundry room,

rooms great staff and good emenities such as spa pool and sauna

wifi does not work more than 5 minutes at a time ...

/1d). coffee for the in-room machine not replaced by housekeeping.

good tv and wifi

wifi terrible, breakfast was an apple or orange, doughnut and coffee that you either took to your

the shower was great and wifi worked well

i liked the self-sufficiency that comes with the kitchenette and private entrance

toilet wasn’t working, towels had stains and strands of hair on them, no tea towel in kitchen, lighting in lounge wasn’t great, no aircon

have had air conditioning and kitchen cupboards and counters could have been repainted; pipe wrench was used for tap on kitchen

air conditioner in the unit (only 2 windows could open besides the one behind the fridge in the kitchen)

the tile on the kitchenette counter and the bathroom was chipping off

very comfortable room and bed. provided breakfast with sufficient food choices.

the breakfast was delicious

there's good breakfast

overall, great place to stay. good nights rest. good breakfast. friendly staff.

centre , super friendly staff, the bed was super comfortable and the room was well appointed, and breakfast was a

great location, close to restaurants, fitness facilities and attractions

so lots of kids

of bed and bathroom but when i see then all doubts clear staff is so helpful, one good thing breakfast included in hotel price i will recommend to all travellers because price was so good,

24 hours of services available including laundry on 2nd floor

breakfast was amazing

the tv kept loosing wifi signal so i had to keep logging it back in but not a big issue.

good wifi, clear instructions with its own online portal

nice room, bathroom & wifi

ke washing machine), common kitchen, whole district of lovely

location, ease of street parking, very clean, safe and house attendant was very friendly.

the hot tub had been closed for months but we had no idea and the gym equipment didn't work

kids love the comfy beds and they also love the pool

we enjoyed the pool with the lovely plants

paid parking, non-functioning lamps in the rooms, small gym.

i wish the pool has been open.

in suite laundry

fully functional kitchen including utilities which was nice especially if you are traveling with kids

spacious with kids,good location, laundry.

large room with kitchen, helpful staff

found the kitchen to be a little outdated

good spacious room. comfortable bedding. swimming pool is decent size.

cleanliness, service and breakfast

the room was clean and had everything a guest might need (hair dryer, robes for pool, coffee, water, towels, bath supplies)

swimming pool

room was excellent cleanest hotel we have ever stayed in the breakfast again was one of the best the presentation was great and the staff there were exceptional

location

location, free parking and free wifi

ose to other things), free parking, free wifi, good thermostat

we ended up eating in the casino

our room must have been close to pool as we could hear kids and yelling and screaming.

the complimentary breakfast made it even more worthwhile tasty and convenient

the renovations to the gym was great

pool, sauna, breakfast

the gym is too small for the size of the property

is very clean, comfortable bed, very tastefully updated, staff very helpful and friendly, and the breakfast buffet was great

the outdoor pool was dirty

bright and sunny. friendly staff. relaxing swim in the pool.

the pool was closed for renovation/winter which was not mentioned anywhere prior to booking and was

the gym was clean

rent it the room specifically so we could relax enjoy the whirlpool and pool as we had called previously they told us it was open they were approved however with

105 was noisy due to closeness to laundry rooms

it needs a pool

other useful amenities included a fitness room and guest laundry

great and quiet location. friendly staff. fully packed mini-kitchen.

fitness room amenities

wifi was not working well

i could hear the ppl next to me talking, it was annoying wifi sucked, constantly had to reconnect while in the room

wifi connection was very poor and sporadic pool was very small and didn't open until 10am so no

wifi was extremely spotty.

the wifi signal is very poor

wifi a bit unstable and slow.

wifi ketp cutting in and out

wifi was unreliable and tv was not updated so apps like netflix wouldn t open

you look up the hotel it says free wifi and free parking

poor wifi connection

excellent, i enjoyed the breakfast, the security, the free parking, the cleanliness and the free wifi

wifi is terrible because they use cheap low quality system

wifi was spotty as well

wifi was not great; did not realize until this survey there was paid wifi which i would have opted

was no card in room that showed wifi or what floor pool and workout room were on

i couldn't connect to the wifi, and the front desk promptly provided me with an alternative that helped me to be online again

wifi was easy to access with a strong signal

wifi worked well

a lovely situation overlooking the harbour

the wifi was not worth using.

wifi didn t work for my daughter s switch

they charge for wifi, which is absurd for a hotel of this price

a fee for parking & wifi the water pressure was very low on the taps and shower

i wish the wifi was free

wifi was strong enough for video conferences for work

the bed was comfortable. good wifi. good shower.

near metro, breakfast included, early check in, friendly and helpful. wifi works.

wifi not great on the sixth floor and bed despite the nice sheets was a little on the soft side

spacious room, huge bathroom, blazing fast wifi, great amenities, super friendly staff.

wifi excellent

excellent in presentation, cleanliness, spaciousness, comfort and amenity, on-site parking, wifi etc but the booked facilities were not provided as advertised

there is one bedroom, one full shower, a living room, new kitchen and dining table, tv, wifi etc

it has its own bedroom, living room, kitchen and bathroom

ared with another

there's a full-size kitchen

the view and early check in

as a family on a road trip style holiday and found the laundry facilities to be a huge benefit

opened cereal bar boxes in drawers with nothing in them

staff, allowed early check in, washing machine and large shared kitchen

great that they have a kit hen and laundry facilities

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

there is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

rooms are spacious and amazing with a kitchen and many utensils

i wished the kitchen had a few more essentials, the gym was too small and very bare bones, like that it was

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

was very helpful in making us feel welcome and provide information about breakfast and gym use

i also loved the coin system for managing dirty laundry easily and the water filter for filling fresh water

the nice and helpful staff at the breakfast

loved the location. the gym was great! i loved the ping pong and football with my kids!

we were able to do early check in because there was already a room available

wifi is good

open kitchen in house

nice equipped kitchen

it has a well-equipped kitchen

room is very clean with a well equipped kitchen

the wifi connection is not stable.

there wasn t anything missing, from wine glasses, to a curling iron, to bathrobes, great wifi, super comfy bedding and pillows

the wifi is good

able to google and know what buses to catch it was a beautiful stay had air conditioning and free wifi

value for money. supportive staff. good wifi and amenities, comfortable bed.

there is a superb guest laundry on first floor which was great as we stayed four nights

visited the bar that communicated tot he hotel and had a beer, but they didn’t ask if we were hotel guests,

got in very late from a flight, about 3 am

i called to front desk in the morning to ask if i can do late check out and he said yes

breakfast, bathroom tub and sink were not the cleanest, beds were fine, some guest had laundry clunking in dryer at 6:35 in the morning, a little early perhaps

nice and helpful staff amazing location pool with jacuzzi spotless clean free apples in the

good cost performance. location, okay. early check in after a long flight was super.

helpful and friendly staff - supported us with early check in and late out, and extra amenities great size room and very

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

the ability to text was very helpful when booking pool and gym

easy and early check in. location. cleanliness and friendly staff

the staff. the use of the downtown gym. perfect for lone lady traveller

plus a late check out as we were so tired when we arrived

full kitchen however no equipment which i thought was strange

we were allowed in earlier and also had a late check out, which was very nice and helpful

wifi is on and off at night

wifi worked great

the wifi was weak and unreliable

hotel, fantastic staff, amazing location wifi is meh but didn t care cause everything else was great

wifi didn't work the best in the room that it

fast complementary wifi throughout the hotel

as this was a business trip for me i cannot over emphasize the great and very fast complimentary wifi

wifi was good

the wifi was also good

fast wifi