the television wasn't working wouldn't connect to the wifi they could not fix it

the wifi is terrible!

wifi not existent in rooms and poor overall

them, very good food and drinks choice, just download the app before you get to the hotel as the wifi is not the quickest

wifi in rooms

unable to connect to the wifi due to location of the room

good wifi

wifi didn't work in the room, but functioned well downstairs

location in the town. parking. decent menu. good wifi connection.

wifi was excellent in terms of speed and there was a decent desk to work at in my room

slow wifi connection

location of the hotel, good wifi, bathroom and shower

wifi was poor

wifi wasn t available in the room i was in.

staff were well presented and courteous, though unable to fix my issues with the wifi!

my only issue was that the wifi wasn t reaching our rooms which is disappointing in this day and age

only downside, no wifi on the rooms

wifi strong

i had to have my laptop at the feet end of the bed to catch the wifi!

hotel advertised free wifi but every time it was accessed, it wouldn t connect so after about 50 attempts, it was

excellent breakfast free wifi great choice of drinks in the popular bar.

room was spacious and clean with a great power shower, smart tv & wifi

wifi could be erratic. everything else was really good.

were clean, well lit, bed was comfy, wifi to all areas was a plus, even had an hairdryer & iron in the room

the bar was accomodating and well stocked with excellent beers

lovely comfortable room, accomodating host (we had to arrive early for a video call (wifi was great)) (+)large room, clean and comfy. tea, coffee and snacks provided. good wifi. (-) tv reception hard work to get due to wifi (-)bathroom fan is loud (not horribly so) and the wifi didn't work (we used the password on the sign on the bedside (-)to note, wifi was very weak intermittent, owner informed me he was replacing the next day (+) the wifi connection was a bit poor and it needs a renovation here and there but overall it is a good (-)wifi isnt good and consequently tv isnt good (-) the wifi didn't work once while i was there which was a nuisance

bar downstairs doesn t close until 1 am and can get quite noisy

bar staff and the landlord where very helpful and friendly, the scottish breakfast was lovely,

a little bit noisy with music from the bar if you need an early night but otherwise brilliant.

it was local and fun bar staff were brilliant and nice yes i had a good time there.

wifi in the room was really fast and the bed was extra comfy

wifi was excellent

also the coverage of the wifi in the rooms weren t great

free wifi always welcome

had a problem connecting my samsung android devices to the wifi, it was a security issue with the default browser settings

wifi was not great and not reliable enough to do a consistent online task

is no wifi in the room, even though it says there is, and the channels on the tv didn't work

booked a super deluxe king room with a patio, it was lovely but we had no wifi despite being told that there was wifi throughout the hotel

wifi didn t work, signal was very very weak.

the wifi is useless and the coffee machine was a kettle.

very friendly owner and staff, clean room and great food

with a good range of food and drinks comfortable room convenient rural location with plenty of parking

parking on arrival as restaurant was busy

easy car parking

breakfast was particularly

nearest we had to a complaint was that the wifi was a bit bob, got on it with phone but it was as stated, bob, not the end of the world though

the wifi signal only worked in the garden

wifi seemed to cut out from time to time in the evening but only for a small period at a time and

signal poor and wifi intermittent

wifi signals are low

double, slow wifi, limited breakfast offerings, but good cooked dishes, dinner was satisfactory but a 40minute

wifi in the room was spotty, the smart tv kept buffering every minute or so which was a little

good tv and free wifi

wifi was so slow, even being the only user, it was impossible to use for work.

wifi was awful. noise from function room.

the staff are very friendly and helpfull loved relaxing in the bar with family and our two dogs

ate in the restaurant for dinner and breakfast

hotel staff were great at accomodating an early check in as we were travelling through for a wedding

staff were all friendly and helpful and the breakfast was amazing

good location. good food in the restaurant and a good breakfast. friendly, helpful staff.

and close to everything including the bus routes, main road to edinburgh (about 35 miles) parks, golf club, coffee shops and pubs

allowed early check in due to committment in city. breakfast was excellent.

beautiful rural location with lovely views from dining roo.m and bar area

extremely welcoming and friendly staff, their on-site discount and late check out offer, just a nice touch

excellent evening meal and bar to socialize in afterwards

great views from the bar and restaurant

lovely separate bathroom and shower room, room was massive and very comfortable, restaurant and bar area were excellent and very affordable

to hang clothes in the room and the tv channels were not set up, but the young lady behind the bar solved the issue

quirky room with copper bath in bedroom friendly staff great gin&cocktail bar lovely gastro food at a reasonable price defo stay

really good food and nice breakfast

great breakfast and environment, would recommend

nice relaxed atmosphere in the bar area

bar and dining room were roasting, maybe a fan would have been good

the staff were brilliant very friendly definitely recommend nice hotel and breakfast was good

hotel is very beautiful, the hotel decoration is very distinctive, the staff is very warm, the breakfast is rich, our family are very happy, looking forward to the next time

lovely downstairs piano bar and beautiful staircase to our room

staff were friendly, it was clean beds were comfy and breakfast was enjoyable

not happy as our hrh had no wifi which caused her emotional trauma as she is only 16 years

great wifi

mobile signal was very poor, however, the wifi connection and coverage made up for it.

the hotel wifi was ok

wifi wasn't the best

hotel / bar and restaurant finished to a very high standard, food was fantastic, highly recommend the

the balerno inn also has a restaurant and bar, we were not pressured into eating there, but we did and were not disappointed

later than expected, bar was really lively and busy, staff were very welcoming and extremely helpful

our room window also overlooked the kids section of the beer garden so there were screaming children and music for a good portion of

was simply a few croissants laid out the night before and left to go stale, with a selection of kids cereal boxes and a banana

minor gripe was that they don’t offer a early check in/ late check out service which is handy when your doing nights and just need a little lie in, but not

late check out

plenty of space in the room for 4 of us (2 adults and 2 kids, 11 & 8)

would of sped up meal time considerbly as there were only a few staff to take orders at the bar who wernt there very much

the location was excellent the bar served really great meals and it was a great stay.

was no wifi at all in the rooms

good just want to suggest some items like hair dryer and wifi password inside room would have been much great

parking is simple and the wifi works fine all around the property

wifi wasn't working

no wifi

the bar looked lovely however we were going out so didn’t get a chance to try it

can be a bit noisy at the bar but it is an inn so to be expected

food in the bar was excellent service was excellent and the room had everything you could

amazing staff. fantastic bar and food area.

early check in great

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

lovely bar and welcoming lounge

nice wee bar downstairs

hotel has all the features bar restaurant with amazing food we love the three times cooked chips

the early check in option, the staff were helpful. rooms a good size and the location

the wifi connection was terrible, that was and is my only complaint.

the wifi was a bit sporadic in the bedrooms.

comfy beds, fast wifi and easy parking

only issue we had during our stay was the wifi

clean. good wifi. nice people

everything about this place, the excellent staff,the beautiful room,the bar & location all perfect

the bar below the hotel is one of the most interesting i have been to and the welcome was

the staff at the bar is really nice and helpful, food is really good and massive selection of drinks

the bar and restaurant are unique, maintaining a fabulously welcoming atmosphere

i had my 2 kids with me(3 and 5)and the room was almost too small for them

no common area to chill out in when kids in bed

just got the family day pass when we wanted to travel and only cost 10 pounds for a family of 3 kids and 2 adults

recommended even for families with kids

stayed here with my partner & 3 kids, staff were really nice, room was clean & beds were comfy, wasn’t too far from city centre

if you went to bed a bit tipsy after the honesty bar and fell asleep in a weird position your body would be a bit sore waking up

we had a 2 night weekend booking mid november and were pleased that staff had accommodated our early check in request

staff excellent and loved the honesty bar :) i would definatly stay here again

bar in lounge full with drinks

massive bed, it was comfy. allow me to early check in and my car stays after check out.

welcome when we arrived, excellent cooked scottish breakfast every day (but if you want, you can also help yourself with water, juice, cereals etc

owners were lovely, great location & good value. breakfast was excellent.

i was staying there with my two kids and i always had to tell them not to touch things

laundry service available if required

the possibility of early check in was very appreciated

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

stairs are a little steep and windy so need to be careful with little kids

i asked for laundry (just wash and dry) and she offerred to do that for only 5£ fee, which was very nice

i was there for 4 days with my two kids and it was perfect

kitchen appliances would have been useful like a microwave oven or toaster and a bigger fridge

kitchen

neighborhood, superfriendly and accommodating owners, walkable (20 mins to city center), great kitchen, small breakfast included

comfy beds, fast wifi and huge bath

wifi is easy to use and fast

clear instructions to login to wifi, in the room rather than at the elevator that was my only criticism cant fault anything

wifi signal was very weak thought cost for parking at out of town location was steep

very clean, great wifi, huge tv to enjoy match of the day

excellent breakfast. staff really helpful. furnishings vey impressive.

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

great mini bar snacks plus biscuits & cakes in our room wuth a great coffee machine

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

i think the breakfast is good and the a la carte menu looked

breakfast superb, choice of menu was good

to feel very welcome by the friendly owner, the room was well appointed and very comfortable, the breakfast was great and finally it is a great location within walking distance of the old town

the bar also had a wide range of whiskies and other drinks

asked if an early check in would be possible and this was accommodated

the hosts were very helpful to us with an early check in, late check out, luggage storage and breakfast in the room

complimentary wifi and water, nice touch

good wifi and excellent choice for breakfast

a written explanation of wifi and location of the slot for the keycard.

wifi signal was really substandard for such an establishment, this is a priority for business needs

wifi on top floor. worked great downstairs.

the hotel has a garden too which is lovely and great if you've got kids and you're able to grab a complementary coffee from the lounge and sit with it outside

lovely huge room super comfy bed kind staff and nice breakfast

i wasn’t keen on the continental breakfast, a cooked breakfast would of been much better.

breakfast was delicious, the staff friendly and efficient

nice and very clean we had a great nights sleep the staff was very friendly and very helpful, the breakfast was excellent and lots food

only complaint was the wifi, which was pretty slow and patchy in from our room.

could do with usb charging points and more powerful wifi.

the wifi was a little bit 'wobbly' but that was most likely due to the location of the room

good wifi and very large double bed

wifi was a bit slow.

great location, good rooms, plenty of ev chargers.

initial presentation of the building; the entrance; the bar lounge; the room - and the most helpful staff

nice pet friendly hotel - beds, bows and treats, our room was on the first floor next to the bar and we were worried it would be noisy, but it wasn't

there is a nice trust bar on the ground floor

beautiful building, the breakfast area and the bar were so nice

free wifi, good range of hot/cold breakfast, 24h check-in

trying to get wifi was a faff

location , friendly staff but the email / wifi was weak .

difficult to connect to wifi but as only staying one night not a big deal.

wifi connection and quality

they allow early check in.

no noise from bar, but nice that there was a bar available

staff, clean warm comfortable room, great bar with friendly locals plus a great location for walking around

on bus route, really nice hotel with bar and outside seating area

the bar was cosy and friendly

in my bedroom (which was really a suite) wifi was a little slow - so in the evenings i mostly worked in the magnificent drawing room - wifi (-)i couldn't get onto wifi at all (-)wifi could be improved. when on business good wifi is important. (-)get onto the wifi - there were 3 possible passwords, tried all 3, i possibly typed in wrong, but lost interest (+) no issues with wifi during our stay (-)wifi could be better in rooms (+) wifi issues, but could get online in lounge, with free whisky, so emails completed with varying (-)wifi in the room would be good as signal isn t very good (-) wifi strength was not strong enough for me to work in the evenings (+) good wifi

parking

bed linen, great communication with owner and breakfast was very enjoyable , large grounds with parking 5 minute drive to livingston

very pretty house inside a beautiful park, the owners are very friendly, plenty of parking.

wonderful friendly welcome beautiful old country house secluded setting plenty of parking

hotel was lovely room could be a little bigger especially when kids staying in the room the breakfast was really nice alot of variety to choice from

gym and the breakfasts

breakfast was great, hotel very clean and modern, staff were very friendly and helpful, all in all

had to make up the sofa bed very late when we arrived with young kids

extra provides for boyfriends birthday - late check out, drinks vouchers, attentive staff.

in a great location to haymarket station a fun chilled vibe with lots of games for kids to play downstairs

was allowed early check in too

suspect they were training new staff the night we decided to have drinks at the rooftop bar, the orders were mixed up, the drinks were not really that good (better at the bar hotel on

there's a games area which is great for kids and adults too

arrival drink at the bar

wifi wasn't great in our room, but that's possibly because of the location of it

d didn't bother

wifi in my room was unreliable, during certain times the signal kept disappearing

free wifi and nice beds

wifi was not strong and kept dropping out.

wifi was slow, our room was very warm for some reasons even though the heating was turned off.

wifi could have been better

free and very fast wifi in every room

wifi was down when we were there

wifi in my bedroom was very weak

great location, had great amenities, including speedy wifi.

comfortable bed, fantastic shower and good wifi

several lighting options for the room, usb charging points and a good signal for the wifi

did not know about free wifi.

could not connect to the wifi

very enjoyable stay, wifi throughout the hotel, transport to the city within walking distance, and transport to and from

everything worked

the rooms have free wifi, towels, toilet paper, tissue paper, liquid soap, shower gel, shampoo, hairdryer, iron, tv,

the wifi was a little slow and walls were a bit thin.

wifi was very slow.

the internet wifi service was good and the breakfast was nice

the room was spacious and modern with great facilities as well, free wifi etc

wifi was not available for a whole evening but not a game changer for us

wifi was bit poor 4 kids

wifi was awful

) free wifi

wifi was poor in the bedroom but fine in public areas.

problems with wifi

was a bit in need of an update and no wifi in the rooms

small leak in bathroom

good wifi, good breakfast

wifi was fast and easy to access

wifi a bit slow and should not be extra for extra data

the only downside was the free wifi was very slow

breakfast was excellent but poor wifi in bedroom

wifi was one of best i've seen in a hotel room was able to stream netflix on phone

the wifi is not good.

the room was quiet and comfortable with a good tv and great wifi

rking, breakfast, wifi, bar) everything you need in a hotel

hotel in edinburgh, great service, great accommodation, great facilities

the wifi in our room was unfortunately not good.

fast wifi, great location

wifi was good too

were lovely and staff very friendly and professional, loved the little cigar room and the bar was very cozy with friendly bar

favorite 2nd floor bar a wonderful pre- and post-dinner space

bar next door looked good so must buy something on next visit

and clean, central location, friendly staff, the breakfast buffet was amazing value for money

great location , fantastic breakfast, large room

the complimentary breakfast for the first morning was a lovely touch

did not have breakfast,the location was fantastic,lovley and clean room

were quite accommodating - allowed me to book an impromptu early check in which was needed as i was so tired and honoured by late check our request

very modern and free late check out and the staff are very friendly

my early check in was understandably cancelled due to the hotel being so busy for a concert

i arrived quite early the day i want to check in but luckily the staff let me do early check in instead of dropping

facilitated an early check in as i’d had a very early flight

just give you the password, but its not that simple as you have to access the u of e network; and laundry machines - no written instructions and the staff only knows the location, again a u of e

noise at 6o'clock both mornings was horrendous lorries collecting laundry or delivering couldn't have made anymore noise if they tried went on forever spoiled what

early check in possible upon availability and luggage storage on site

staff, breakfast and laundry

everything was great. location, cleanliness and wifi

d tasty biscuits), splendid

the in-room wifi was extremely fast and reliable, and the flat screen tv had plenty of options

wifi worked well

all amenities were great, the wifi was excellent

the wifi was a little patchy, which made a meeting i had planned on line very difficult

room was missing an information leaflet with wifi codes or room service/hotel facilities etc

great wifi, and right by the bus stop which took us to & from the

faster wifi.

of characterful, bed super comfortable and facilities including usb chargers, super fast wifi and variety if tea etc

i requested an early check in & they made that possible • the room was a good size & had good wifi • good

we can do early check in for free

friendly staff that were accommodating to upgrading our room and early check in.

hotel really helpful and friendly staff, didn’t use the bar or resturant as didn’t have time but looked good room was perfect for my stay only 1 night in

food was great served a continental breakfast.had a bar .staff were very nice

i wanted an early check in and the team at apex facilitated that without any extra charge

got early check in

i requested an early check in and it was so slow and didn't happen

convenience. access to public transport. early check in.

blatantly lied to about my room which had been booked the night before my arrival as to get an early check in

no restaurant/an no real bar only cans!

when we went to get a drink there was a tiny bar at reception with a small selection of drinks

friendly people, nice breakfast

welcoming cozy stay with a nicely cooked breakfast; )

was a bit dated - no bar although they did have a limited supply of canned beer

given early check in free of charge, which was very useful

breakfast was tasty

casino

women lady in breakfast desk counter

the comfortable bed, the breakfast, the helpful and smiling personel

it was kept clean and tidy with fast and good bar service

there is a bar although we didn't

was great breakfast good and beer bar was good room ideal perfect little place thomas was a great host

the hotel & could hear the door bell ringing late at night which wasn’t ideal when staying with kids shower wasn’t the best & was a trickle by the time the last person

two rooms were booked as per 7 ppl (kids included 6,3,1 year old) was booked

wifi was a little weak in the house building, i liked everything else.

e latter could be a bit faster, but that's the only issue)

rooms are spacious, cleaned every day, free parking and wifi

wifi wasn't the best when trying to make a voice call or video call

a great deal all lights had to be off to see the tv because of the glare terrible tv and wifi

the room was spacious, the bed was comfortable, and the bar staff provided ice for no extra charge

hotel with well-equipped rooms, friendly & helpful staff, excellent breakfast and convenient parking

friendly and welcoming staff. the gym and swimming pool

the facilities were excellent, especially the swimming pool, which was clean, well maintained, and very enjoyable

staff crushed it whether it was management (angelo i think), front desk (irina i believe), the bar (kazeem / jimmie), room staff (dami) and many others not named

available breakfast - fresh, perfectly cooked and scrummy added bonus of multiple dogs in the bar in the evening, perfect to replace the dogs you have left behind for the night

can't find any faults great value for money lovely well stocked bar aswell and made to feel welcome

food in the bar was just what we were looking for and the breakfast was outstanding

us to leave car and get bus into town after checking out in morning ud83dude01, had meal in bar before we left which was very nice

a great bar for drinks at the end of the day

not too big. nice relaxed bar/restaurant. room comfortable. wifi decent.

the hotel was very clean too and wifi worked well

wifi was fast, room clean and very quiet

the wifi disconnected around 11:45pm, and didn't reconnect for an hour or so which was strange.

the wifi is open / not encrypted

wifi is slow for online work meetings

wifi was very slow the hotel in general was very warm

wifi was not easy to use and connection was not always a sure bet

spotty wifi

wifi was poor, i had to rely on my 4g access.

beautiful old building. bar in the hotel. new bathroom suits throughout.

barman was friendly in the evenings

the hotel bar gave it a very sociable

when we arrived it was 8pm the lady in the bar was very friendly

no microwave, bar fridge

location of this hotel is excellent as was the wifi

tv is not smart , doesn t connect to wifi, you can t connect from your phone

excellent wifi throughout; good tea & coffee making facilities; comfortable bed & pillows!

wifi was free and fast enough for my purpose, very large screen tv, clean, well furnished room,

wifi did not work on the second evening, the diner menu was poor.

also staff very easy to contact to arrange an early check in

we ate at the bar in the evening

very well run hotel, bar and restaurant

with shower were really stylish,under the room was great restaurant, perfect design and great kitchen and enourmous portions, the breakfast you can

in the restaurant which was excellent as our dog was very excited with the food coming out the kitchen, so this kept her amused allowing us to eat

unfortunately breakfast didn't happen as power failure in kitchen

everything was fine i enjoyed the atmosphere in the bar and the staff were great

the front doors open all night so made it cold in the bar area

really enjoyed the carvery, great way to get lots of veg into the kids

clean and early check in and late check out

coming here for years) but were so impressed with all the work that's been done throughout the bar, restaurant and public areas

wifi connection was stable and working properly

all the room facilities needed were there - plenty of sockets, good wifi, tea, coffee and water

the free wifi was excellent with easy connectivity

had a wifi router in my room so a very bright blue light which wasn t ideal

wifi

there is a common laundry room with a washing machine and a dryer

location, on victoria street, clean, wonderful staff, luxury rooms, felt at home, excellent wifi

facilities, great room with modern touches and lighting, comfortable beds, good shower, great wifi

the beds were comfy and wifi was good

good wifi, great mini bar if needed

the tv struggled with casting media content and the wifi was mediocre at best

noisy bar next door, but it was fun and its the student part of town

downstairs at the three sisters bar was nice, lots of different things to choose from

mind you,the hotel is situated within a bar so it may be a bit noisy at times

we were given a map of bars/restaurants to try out and there was a lively bar downstairs with large courtyard/big screen

bar area could probably get quite noisy but couldn't