wifi wasn't working

good just want to suggest some items like hair dryer and wifi password inside room would have been much great

parking is simple and the wifi works fine all around the property

was no wifi at all in the rooms

no wifi

nothing - wifi was sketchy but always good to be away from interruptions !

wifi in the room was intermittent.

wifi was difficult at times, also the mobile reception

wifi did not seem to work

not very good wifi this stay

great breakfast and environment, would recommend

quirky room with copper bath in bedroom friendly staff great gin&cocktail bar lovely gastro food at a reasonable price defo stay

really good food and nice breakfast

the staff were friendly and the breakfast was delicious

the breakfast was delicious, all in all a lush cosy experience - would highly recommend

sofa bed less comfy for an adult but great for kids

late check out

loved the pub next door as after a long journey with kids we could take a couple of drinks back to the room and they could go to bed

room was very spacious even with the extra bed down for the kids

my wife broke her ankle on holiday and having the bar so close for a few pints after spending the day in hospital got me through

wifi wasn't the best

slow wifi in the room.

the hotel wifi was ok

t it's a castle what do you expect

lack of wifi

the room was over the bar which could have been noisy on a busy night.

lovely hotel,spotless,nice room comfy bed.lovely bar & staff

00 and the lady behind the bar could not have been more helpful

the bar is great the staff are friendly

i went to bar to ask where my drink was

friendly, bar and bistro on site, sadly arrived too late to enjoy a meal, but plenty of local takeaways of

ship inn was deceiving as it had 2 restaurant and a sports bar which i was not expecting

everything clean and wow factor in bistro , garden extension, bar

staff in bar and restaurant very friendly and extremely helpful

good bar and restaurant downstairs

maureen was out standing great customer service also manager james took time out to help us with wifi

amazing breakfasts, location near ocean, bus stop in front of hotel, comfortable bed, wifi

wifi probably, but considering i've been away most of the day i wouldn't classify it as an issue

easy parking and wifi

wifi was great and especially all the staff were very helpful

the wifi at this property does not work

poor wifi signal and tv reception was not good at all

was no wifi

no wifi. no clean bed sheet. no proper heating

wifi wasn't great, the dvds didn't work and netflix didn't work.

exceptional staff, brilliant breakfast.

on one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old brick coach house

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

golf course grass cutting early in the morning. not hotels fault.

stayed a couple of times, once with two kids visiting family nearby at really short notice, and at the price on agoda, would definitely

we supped to check-out around 8:00am the internet was blocked and hot water switch-off i and my kids found this situation very stressful

no common area to chill out in when kids in bed

i had my 2 kids with me(3 and 5)and the room was almost too small for them

hotel overall was great kids loved it which is a plus and one of the best beds ive ever slept

bar in lounge full with drinks

massive bed, it was comfy. allow me to early check in and my car stays after check out.

we had a 2 night weekend booking mid november and were pleased that staff had accommodated our early check in request

loved the honesty bar in the lounge

staff excellent and loved the honesty bar :) i would definatly stay here again

lovely breakfast, great hosts! nice and easy to get into the city centre

room was beautiful and very clean, breakfast was served on demand and had many options, including cooked breakfast food on request

the possibility of early check in was very appreciated

there is some variety in breakfast options, including freshly cooked breakfast

the room was very comfortable and with plenty of options for breakfast in the morning all home prepared by our lovely host

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

stairs are a little steep and windy so need to be careful with little kids

i asked for laundry (just wash and dry) and she offerred to do that for only 5£ fee, which was very nice

i was there for 4 days with my two kids and it was perfect

bar service, even, was like being in a nice pub

was a welcoming host, and the room and the bar and breakfast room were beautiful and comfortable

the hosts were very helpful to us with an early check in, late check out, luggage storage and breakfast in the room

asked if an early check in would be possible and this was accommodated

to feel very welcome by the friendly owner, the room was well appointed and very comfortable, the breakfast was great and finally it is a great location within walking distance of the old town

neighborhood, superfriendly and accommodating owners, walkable (20 mins to city center), great kitchen, small breakfast included

kitchen appliances would have been useful like a microwave oven or toaster and a bigger fridge

kitchen

the cool and calm kyle was wonderfully engaging in looking after us guests in the beautiful bar area in the evening

special shout out to tulgeran (i hope i got the spelling right) who mans the bar area , and achilles

we also loved going to the cozy bar later in the day

nice pet friendly hotel - beds, bows and treats, our room was on the first floor next to the bar and we were worried it would be noisy, but it wasn't

there is a nice trust bar on the ground floor

only downside was wifi wouldn't

free wifi, good range of hot/cold breakfast, 24h check-in

location , friendly staff but the email / wifi was weak .

free secure eduroam wifi, great for travelling academics

wifi connection and quality

breakfast was so delicious too, with delicious selection and amazing smoked salmon

the hotel has a garden too which is lovely and great if you've got kids and you're able to grab a complementary coffee from the lounge and sit with it outside

the breakfast staff were friendly and attentive

enjoyed a lovely day in edinburgh after enjoying a late check

nice and very clean we had a great nights sleep the staff was very friendly and very helpful, the breakfast was excellent and lots food

breakfast was great

awful piped music at breakfast! no espresso coffee available.

bed is very comfy and breakfast was brilliant

traditional bar with really friendly and welcoming locals

great breakfast and extremely friendly staff!

wifi in room could be better.

the room is big, clean, comfy big bed, tv, good wifi, great bathroom with bath tub

ich was much better)

the 500 i spent there was no wifi in the room i was staying in, one lift working some interesting to get back and forth to your

some reason, one of my devices will not connect to their wifi

convenient for the fringe felt safe useful to have clean well equipped kitchen diner

stayed with us , after her shift to ensure we were ok with a temporary problem you had in the laundry

they provided us with a fan and with laundry detergent for free

because there is kitchen it would only be nice if there are pots.

we had access to the full kitchen shared on the flat

facilitated an early check in as i’d had a very early flight

laundry delivery van was outside the room window before 7am everyday, including sunday and was

location. able to use gym and laundry facilities

staff, breakfast and laundry

noise at 6o'clock both mornings was horrendous lorries collecting laundry or delivering couldn't have made anymore noise if they tried went on forever spoiled what

walking distance to main attractions and bus stops and many outlets free wifi which was easy to connect lidl and saisburys supermarket literally around corner and a kfc and

d tasty biscuits), splendid

cheery place, very comfortable room with reliable wifi and ample supply of bottled water, tea/coffee, and milk

place was perfect location, spotless, friendly staff and wifi was great too

the in-room wifi was extremely fast and reliable, and the flat screen tv had plenty of options

the kitchen stuff, like pans and pots, looked brand new (no scratches

loved the concept of kitchenette with meals etc

kitchen area (prepping food for the day) ideal for small kids

the bed was rock hard. kids were fine with the sofa bed, but the actual bed was not soft.

booked apartment with small kitchen,room is really spacious and it’s everything what you need inside

the breakfast was very good

booking, centrally located, kids friendly, good and friendly staff, good arrangements for kids bed, easy access to restaurants,

really hardly room to move and our kids are young

the kids complained the sofa bed wasn’t comfortable.

nice big room for two kids family. good location and easy walkable distance to main locations.

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

the bar and restaurant staff were all friendly, greeting customers with a smile too

lovely bar and welcoming lounge

hotel has all the features bar restaurant with amazing food we love the three times cooked chips

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

breakfast needs more variation, as in toast, jam etc, basic additions

staff were so helpful and pleasant the breakfast is insane the size of

the station is just up the road and room was tidy and clean, breakfast was amazing

we enjoyed our welcome drink and the substantial breakfast/brunch in the

to stay, the restaurant downstairs has delicious food with really nice portion sizes, and the breakfasts were included with our room--full breakfasts right off the menu, not a sad hotel

breakfast its absolutly superb

early drop off of bags, really friendly lady at check in and breakfast options.

no warm breakfast :(

breakfast delivered between midnight and 1am so cheese was rubbery and dairy products were warm.

good breakfast

clean, amazing facilities - comfy bed also. beautiful breakfast room

everything; breakfast, decor, staff, extra little touches.

the breakfast was outstanding, fresh and delicious

really close to the center, delicious breakfast and wonderful staff

dining room was set exquisitely for breakfast and the service was elegant and professional

wifi in my bedroom was very weak

wifi was terrible even on the second floor

the wifi was not so good.

not super easy to understand how the wifi works but the staff was kind and clear in helping me

wifi connection was poor most of the time especially when i working at the laptop

the wifi did drop in our room but we didn't mind tbh its just more something to be aware of

it for any communication - films, music etc kept cutting off even when we'd signed into to hotel wifi

wifi was poor, we wanted to watch a movie before going to sleep but kept buffering and eventually

had to communicate through wassap and one member of staff said we have no wifi which manager was not happy we were told this, however it were all sorted out by the helpful

reliable wifi in the room

great wifi & breakfast. haggis to die for.

had to go through bar and restaurant to get to room.

not many toiletries available such as toothpaste/toothbrush, which even some bed & breakfast offer, i would expect this to be available at a hotel

got an early check in for no fee

early check in, efficient process and staff.

quick and excellent laundry service

fast wifi, great location

the wifi in our room was unfortunately not good.

wifi was good too

food at the restaurant and great experience with room service as well, great food/drink selection and price for breakfast, incredible bathtub in the

i had room service and the food was really nice and as expected good

the staff at the bar is really nice and helpful, food is really good and massive selection of drinks

everything about this place, the excellent staff,the beautiful room,the bar & location all perfect

the bar below the hotel is one of the most interesting i have been to and the welcome was

the bar and restaurant are unique, maintaining a fabulously welcoming atmosphere

wifi connection is very unstable.

no wifi

chromecast option on the tv was a bit touch and go and it was hard to watch via streaming as the wifi connection wasn't the best

my room was comfortable, the wifi worked well, and most importantly i slept peacefully after long days of seeing shows

wifi and connection was not good on our floor

gym was small

early check in was really great too

ud83dude0a nothing not to like! breakfast was exceptional, the wintergarden very cosy!

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

breakfast was very nice with a good buffet. late check out was very handy.

good central location but still quiet very friendly staff and decent breakfast (with ice cream!)

the staff was lovely and had a great bar selection in lobby

prices at bar a little expensive.

the breakfast was a high quality

fantastic location and the breakfast was delicious.

the bed was comfortable. they provided good toiletries. the wifi worked well.

shower thermostat, radiator thermostat and wifi were not working

the wifi, not great for video calls, sucks if you have video related work commitments

also, the wifi wasn t working

the wifi, not great for video calls, sucks if you have video related work commitments

fabulous location and very good breakfast. great wifi too

wifi was hit and miss

d to go down to reception in my pjs to

i was originally placed in a room where the wifi did not work, which was a bit disappointing but when i raised the issue at reception, they

twice in advance, very poor lighting for evening reading and applying make-up, no information re wifi connection

while the staff there were excellent and they kindly offered complimentary breakfast and a dinner, the room itself was of lower specification and quality than what i had

con didn t work in room, battle to get the breakfast we d pre-booked, over enthusiastic waiting staff clearing our table both mornings when

breakfast was decent

i kept losing the wifi on my laptop, which for normal

it isn't super modern, but did have wifi and everything we needed

the only redeeming factor was wifi access

no wifi in rooms

free wifi and parking and all at a very reasonable price

mind you,the hotel is situated within a bar so it may be a bit noisy at times

of laundry in the hallway - our first view of the hotel from the lift

so central and facilities were fab. comfy room and excellent bar attached

washer / dryer available and no laundry service

entrance, at first i thought it was some student bar but the hotel is lovely and would highly recommend

wifi was a bit of a hassle to connect to.

i found the wifi set up overly complicated and confused with the honor app

wifi speed is poor

wifi didn t work on the first day but started working on the second but didn t affect us

the wifi did not work at all. no fridge in room. sink plug got stuck shut

also staff very easy to contact to arrange an early check in

gger) room and no other issues

olated incidence)

trying to get the wifi to work through the speakers was a little like going back

lack of wifi connection since i was staying on the underground floors

free wifi as well

there is a common laundry room with a washing machine and a dryer

complimentary wifi and water, nice touch

good wifi and excellent choice for breakfast

wifi signal was really substandard for such an establishment, this is a priority for business needs

that were not so good, and these are minor points to be fair, the wifi was not good at all plus you can barely get any 4g there either

wifi on top floor. worked great downstairs.

facilities, great room with modern touches and lighting, comfortable beds, good shower, great wifi

the beds were comfy and wifi was good

location, on victoria street, clean, wonderful staff, luxury rooms, felt at home, excellent wifi

bed uncomfortable room very cramped for 5 stars no wifi for 24 hours noisy outside and inside

good wifi, great mini bar if needed

good wifi

wifi not great in on level 2

a very low floor so i had no phone signal, which wouldn't have been such a problem if the hotel wifi had been available

wifi was so-so: worked well for my wife, but not for me.

the wifi connection wasn't good.

nice amenities and wifi

wifi was free and fast enough for my purpose, very large screen tv, clean, well furnished room,

wifi did not work on the second evening, the diner menu was poor.

wifi is good quality

excellent location, helpful staff, good wifi, limited on sight parking. nice attached bar.

i especially liked watching the bar staff make the cocktails

some of our group had golf bags and the staff offered for us to leave them in storage during our stay which was

mini bar little let down

shower leaked easily fixed though mini bar poor

laundry facilities would be good for guests to do own laundry.

wifi

wifi connection was stable and working properly

had a wifi router in my room so a very bright blue light which wasn t ideal

the free wifi was excellent with easy connectivity

wifi not working.

lovely breakfast and bar available

room, spotlessly clean, comfortable foyer, friendly and helpful staff, early check in and late check out

location, friendly staff that allowed an early check in

a massive plus was the relatively late check out time compared to other hotels in the area, and free luggage storage

the lobby/bar had a lovley cosy atmosphere and bar was open until late

got early check in ,we appreciated it very much

hopefully we will be back one day with our younger kids

i even got early check in as requested and that first shower after the flight from australia was perfect

pull out bed used by parents so kids could sleep im the room away from the rear

very spacious and quirky tea and coffee supplied we were facilitated with early check in as we had a really early flight we were also facilitated with luggage storage on

it has very convenient self serve laundry facilities and their taxi call button brings a cab in minutes

love that there are laundry facilities but the dryer heats the clothes well - just takes forever to actually dry

arrival the receptionist was super friendly and we were able to get an early check in

suite was huge with more amenities than we expected, like a full kitchen and on-site laundry

everyone great location1 amazing handy east laundry facility coffee nd croissants in the mornud83dudc4cud83cudffd ironing board and iron good

room with view on grassmarket and castle, nice present on arrival in the room, swimming pool, gym, sauna - i would recommend this hotel for edinburgh with

requested early check in but still had to wait 2 hours when we arrived before our room was ready

breakfast a bit limited

to the centre, clean, comfotable, swiming pool and car park

, great location and the staff were very helpful and friendly , the breakfast meal was

good free wifi in room

only complaint was the wifi, which was pretty slow and patchy in from our room.

the wifi was not working.

the wifi was a little bit 'wobbly' but that was most likely due to the location of the room

wifi good enough to stream netflix

✔ **thoughtful freebies** - unlimited coffee, milk & shower gel ✔ **well-equipped shared kitchen** with cozy tv area ✔ **peaceful location** with easy bus links to city center (15 mins)

clean room , clean kitchen, good clean bathroom, very friendly staff , bed was little small for two but comfortable ,

card for using the laundry was not available for two days, and then the magnetic door broke to the laundry room

clean and friendly staff. kitchen is wonderful

they went out of their way to help me with tourist questions, laundry facility operation (for a private laundry cleaning center onsite owned by a separate

the room was spacious and modern with great facilities as well, free wifi etc

wifi wasn t very good it wouldn t even let me open emails which was a pain as i was trying to

wifi was not available for a whole evening but not a game changer for us

wifi wasn t great, mattress was a bit hard and the room was too hot when the thermostat was

was a bit strange that the password for the wifi is your e-mail; the connection did not look safe

late check out time and room was also available early

early check in, friendliness of staff, big room, toiletries, comfortable bed, location, decor

quiet clean rooms, early check in, friendly staff

location late check out early check in friendly staff

i like the late check out time, though i did not need to make use of it, but i did leave my luggage with

nice quiet bar area to socialise and catch up

service, very flexible about early check in and changed my room so i could drop off my bag at

breakfast was excellent and plenty of choices

the bar stays open until 1am

so, all of us with kids and baggage had to use the lift going to 5th floor

the rooms have free wifi, towels, toilet paper, tissue paper, liquid soap, shower gel, shampoo, hairdryer, iron, tv,

the wifi was a little slow and walls were a bit thin.

wifi was a bit slow

very enjoyable stay, wifi throughout the hotel, transport to the city within walking distance, and transport to and from

wifi was very slow.

spa looks great

i was surprised to find such a clean and fresh gym and even a boxing bag, which i love

excellent hotel/staff/bar/spa staff

the usual stuff eg where breakfast was held, wifi password if required, how to get to the rooftop bar , do we require local directions/map

girls spa birthday treat surly to be rememberd in this wonderful hotel, staff go the extra mile and

the instruction in the laundry room isn't very clear

or had a couldn't care less attitude and the place was untidy and little dirty (with piles of laundry bags in reception, rubbish in the corridors and overflowing bins in the kitchens

the location was good and the fact of having a kitchen was a good option as well.

clean room very close to the old town. nice shared kitchen.

laundry and kitchen facilities are good

nice to have the bar with the view on the premises when i just wanted to stay in and relax

in the morning was not impressed to have to step over laundry outside the room door

price that hotels charge for laundry services

we enjoyed a drink in the bar one evening which was a pleasant end to a lovely evening, with comfortable seating & a quiet

the location was amazing. the staff was brilliant and really enjoyed the bar and restaurant.

expected a spa pool and facilities and got disappointed when we learned it was only massages and beauty

the food is outstanding and the lamplighter cocktail bar on level 5 is

room was beautiful and the gym super

have a gorgeous spa and gym area however the infra red light sauna is disappointing - it is tepid at best

breakfast, not a buffet but full service, freshly prepared with several great options

the staff was really helpfull and wifi is so strong

staff, comfortable room and excellent wifi

the wifi is not reliable and not limited.

view from room could have been better. no wifi.

the room that had a very noisy air-con or pipes