the wifi was great and accessible in all areas of the hotel

wifi was extremely poor

nice hotel with a large double bed in my room, wifi worked a treat and had a meal in the bar which was at a reasonable price and very tasty

amazing breakfasts, location near ocean, bus stop in front of hotel, comfortable bed, wifi

easy parking and wifi

everything clean and wow factor in bistro , garden extension, bar

ship inn was deceiving as it had 2 restaurant and a sports bar which i was not expecting

lovely restaurant and bar lounge which also sold food, we ate in both and food was delicious

friendly, bar and bistro on site, sadly arrived too late to enjoy a meal, but plenty of local takeaways of

friendly staff, good sized room, bar and bistro below

00 and the lady behind the bar could not have been more helpful

the bar is great the staff are friendly

nice bar and restaurant

i went to bar to ask where my drink was

easy to get to - both from edinburgh and from the golf clubs on the golf coast

i think the breakfast is good and the a la carte menu looked

on one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old brick coach house

breakfast was perfect - full scottish breakfast, porridge, rhubarb compote and the view included

on the lawn, handmade cookies and chocolates in rooms, fine whisky and champagne, haggis at breakfast

everybody was lovely to our little dog and we had breakfast in the drawing room with her every morning

breakfast, rooms, the staff.

bar and breakfast room were both lovely

– from the lovely owners, to the comfy room, to the amazing breakfast, even the little bar area – it was all absolutely stellar

beds was really comfy :) breakfast was tasty with home baking specials, choice of continental breakfast and hot options

the hosts were very helpful to us with an early check in, late check out, luggage storage and breakfast in the room

beautiful building, the breakfast area and the bar were so nice

there is a nice trust bar on the ground floor

we also loved going to the cozy bar later in the day

the cool and calm kyle was wonderfully engaging in looking after us guests in the beautiful bar area in the evening

initial presentation of the building; the entrance; the bar lounge; the room - and the most helpful staff

wifi wouldn't connect but not a big deal

free secure eduroam wifi, great for travelling academics

breakfast was nice, free wifi in the room, very good

difficult to connect to wifi but as only staying one night not a big deal.

trying to get wifi was a faff

just got the family day pass when we wanted to travel and only cost 10 pounds for a family of 3 kids and 2 adults

stayed here with my partner & 3 kids, staff were really nice, room was clean & beds were comfy, wasn’t too far from city centre

stayed a couple of times, once with two kids visiting family nearby at really short notice, and at the price on agoda, would definitely

we supped to check-out around 8:00am the internet was blocked and hot water switch-off i and my kids found this situation very stressful

hotel overall was great kids loved it which is a plus and one of the best beds ive ever slept

we had a 2 night weekend booking mid november and were pleased that staff had accommodated our early check in request

bar in lounge full with drinks

loved the honesty bar in the lounge

massive bed, it was comfy. allow me to early check in and my car stays after check out.

if you went to bed a bit tipsy after the honesty bar and fell asleep in a weird position your body would be a bit sore waking up

the breakfast was amazing

the possibility of early check in was very appreciated

friendly owners, room glorious, beds so comfortable and breakfast a delight

welcome when we arrived, excellent cooked scottish breakfast every day (but if you want, you can also help yourself with water, juice, cereals etc

owners were lovely, great location & good value. breakfast was excellent.

stairs are a little steep and windy so need to be careful with little kids

i was there for 4 days with my two kids and it was perfect

i asked for laundry (just wash and dry) and she offerred to do that for only 5£ fee, which was very nice

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

was in an ideal location and with kitchen facilities and also laundry facilities it was great

convenient for the fringe felt safe useful to have clean well equipped kitchen diner

staff were friendly. the room and kitchen had al i needed - i stayed for a month.

laundry room very useful although you do need to load money onto an app

i like that my room had its own bathroom with shower and that i was able to do my laundry in the building

neighborhood, superfriendly and accommodating owners, walkable (20 mins to city center), great kitchen, small breakfast included

kitchen appliances would have been useful like a microwave oven or toaster and a bigger fridge

kitchen

it is very clean and breakfast was good

lovely huge room super comfy bed kind staff and nice breakfast

the hotel has a garden too which is lovely and great if you've got kids and you're able to grab a complementary coffee from the lounge and sit with it outside

staff, room clean and warm, close to where i needed to be, and a choice of of o wanted breakfast or not

i wasn’t keen on the continental breakfast, a cooked breakfast would of been much better.

some reason, one of my devices will not connect to their wifi

to get access to wifi and room service menu etc not easily available

guest wifi was not working for the entire four days we were there

wifi was great but not an issue to us as we just talked to each other

wifi was not working & at breakfast one morning had to wait for fresh new cooked items which

everything! great breakfast every morning, good location & nice room.

amazing room, decorations, amenities. warm welcome. great breakfast.

staff were all friendly and helpful, breakfast was served and a beautiful dining room and was excellent

short walk to city centre, easy parking and an excellent breakfast

didn't deject from our delicious breakfast

everything was super. loved the good quality coffee tea breakfast that was provided

good choice of continental breakfast delivered to room. lovely, spacious, clean rooms.

no warm breakfast :(

breakfast was delicious and cooked to order

beautiful hot breakfast, good range /choice.

quick and excellent laundry service

room was available for early check

no housekeeping to pick up laundry, you need to send it to reception but they will return into your room after washed

the breakfast was great, including anything you could want from a breakfast

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

one member of staff was on the phone trying to trace a bag of laundry, perhaps important for her but not for numerous guests waiting to book in

location. able to use gym and laundry facilities

noisy outside from a laundry late at night and first thing in morning

laundry delivery van was outside the room window before 7am everyday, including sunday and was

was great - within walking distance of major sights - laundry available - east checkin and check out - no issues with the

perfect room, kitchen and location. hotel staff are very supporttive

we used the gym once and it had everything you needed for a nice little workout

bed, great room and the staff super friendly and ideally located in the medieval centre :) gym is a bit small but efficient, value for money amazing

the kitchen stuff, like pans and pots, looked brand new (no scratches

breakfast was a bit overpriced.

wifi is good and there is a gym, did not use though

walking distance to main attractions and bus stops and many outlets free wifi which was easy to connect lidl and saisburys supermarket literally around corner and a kfc and

wifi worked well

the in-room wifi was extremely fast and reliable, and the flat screen tv had plenty of options

all amenities were great, the wifi was excellent

breakfast was great, some good choices

lovely breakfast in the morning too

the breakfast is filling and delicious and available until 15:00 p

we enjoyed our welcome drink and the substantial breakfast/brunch in the

the room was amazing and the breakfast was fantastic.

our first evening after having been out all day we had a look at the bar snack menu

the kids complained the sofa bed wasn’t comfortable.

great location. car park only a few minutes walk away. bar is open 24hrs

the breakfast was very good

booking, centrally located, kids friendly, good and friendly staff, good arrangements for kids bed, easy access to restaurants,

clean room , clean kitchen, good clean bathroom, very friendly staff , bed was little small for two but comfortable ,

we rented bedroom with private bathroom and shared kitchen

they had a laundry machine on site. people are respectful.

handy to have the kitchen and lounge area available in each combo of

clean, comfortable. kitchen is good equipped and you can prepare breakfast, dinner.

wifi was poor, we wanted to watch a movie before going to sleep but kept buffering and eventually

it for any communication - films, music etc kept cutting off even when we'd signed into to hotel wifi

the wifi did drop in our room but we didn't mind tbh its just more something to be aware of

had to communicate through wassap and one member of staff said we have no wifi which manager was not happy we were told this, however it were all sorted out by the helpful

netflix and wifi included

great location, friendly and helpful staff. free wifi that works is a great bonus.

twice in advance, very poor lighting for evening reading and applying make-up, no information re wifi connection

fabulous location and very good breakfast. great wifi too

i was originally placed in a room where the wifi did not work, which was a bit disappointing but when i raised the issue at reception, they

wifi was hit and miss

early check in, efficient process and staff.

have two choices at the breakfast bar and two prices

excellent location, late check out.

we arrived early off our flight from dublin and as room was ready we were checked in with no early check in

i had requested an early check in due to the time our train arrived and was told it wouldn’t be possible, but was

my room was comfortable, the wifi worked well, and most importantly i slept peacefully after long days of seeing shows

wifi wasn't very good and kept dropping out

chromecast option on the tv was a bit touch and go and it was hard to watch via streaming as the wifi connection wasn't the best

the wifi was horrible - didn t work most of the time. chromecast was broken too

wifi and clean

breakfast was decent

while the staff there were excellent and they kindly offered complimentary breakfast and a dinner, the room itself was of lower specification and quality than what i had

con didn t work in room, battle to get the breakfast we d pre-booked, over enthusiastic waiting staff clearing our table both mornings when

clean room, good kitchen.

the room was so clean, kitchen was clean and equipped with all utensils

superb facilities including kitchen and laundry

the kitchen was common for only five rooms

the kitchen had everything you could need and we also used the laundry facilities a few times

shower thermostat, radiator thermostat and wifi were not working

also, the wifi wasn t working

the wifi, not great for video calls, sucks if you have video related work commitments

the wifi, not great for video calls, sucks if you have video related work commitments

the bed was comfortable. they provided good toiletries. the wifi worked well.

£5 voucher if you didn't need your room cleaned every day is a great idea as can be used at the bar etc , and i

had the feel of a more niche and bespoke hotel though with a friendly and helpful welcome, a nice bar open to residents until 4am, a decent and relaxed breakfast that was included in the rate

the 24hr bar was a fantastic feauture!

we had a fantastic stay... me & 2 kids

would not get laundry done there, as it was very expensive compared to a laundrette down the road

the wifi was very weak and hard to stay connected with

the staff were helpful and rooms were clean with wifi and a few thoughtful touches.

i found the wifi set up overly complicated and confused with the honor app

the wifi did not work at all. no fridge in room. sink plug got stuck shut

fast wifi, excellent a/c, good selection of tv channels, nice staff

location is very central - about 5min from waverley station - wifi was speedy - room and bed was generously sized and comfortable - has small gym and indoor pool

a very low floor so i had no phone signal, which wouldn't have been such a problem if the hotel wifi had been available

wifi was a little weak/slow

wifi didn t work in our bedroom despite trying to log on many times

good wifi

location, very friendly and efficient staff, good wifi, good breakfast, and excellent room size and amenities

no wifi in our room. get it all thru hotel, walk in our room no connection.

trying to get the wifi to work through the speakers was a little like going back

olated incidence)

gger) room and no other issues

early check in

the breakfast is still buffet style following the guidelines for covid

breakfast was great, plenty of choice and kids were happy with everything

more kids juice bottles on offer please - like fruit shoot

breakfast busy- staff struggled to clear tables, but this was peak period and we found a table

service, very flexible about early check in and changed my room so i could drop off my bag at

fast wifi, great location

the wifi in our room was unfortunately not good.

wifi was good too

beautiful buildings, wonderful staff and room service facilities.

favorite 2nd floor bar a wonderful pre- and post-dinner space

laundry across the hallway

there is also a free laundry service if needed which is handy if you need to wash your clothes

suite was huge with more amenities than we expected, like a full kitchen and on-site laundry

centrally located , validated parking, excellent facilities, great to have access to a laundry

arrival the receptionist was super friendly and we were able to get an early check in

staff organised laundry run for us

we have had to throw away clothes and spend additional money through laundry bills ensuring we didn't take the bed bugs home with us

entrance, at first i thought it was some student bar but the hotel is lovely and would highly recommend

we were given a map of bars/restaurants to try out and there was a lively bar downstairs with large courtyard/big screen

nice hotel in city centre allowed early check in cute little fridge spacious room and clean

also staff very easy to contact to arrange an early check in

wifi was terrible even on the second floor

not super easy to understand how the wifi works but the staff was kind and clear in helping me

wifi was down when we were there

wifi in my bedroom was very weak

the wifi was not so good.

friendly helpful staff..ideal location for sightseeing..late check out and bag storage available

lovely bar / lounge to sit and relax

early check in, friendliness of staff, big room, toiletries, comfortable bed, location, decor

for our needs (near the train station), staff was very friendly and even accommodated an early check in

location late check out early check in friendly staff

t sure) and the other room had issues with wifi but the staff was really helpful trying to solve the issue

the room that had a very noisy air-con or pipes

the staff was really helpfull and wifi is so strong

subpar wifi, skimpy breakfast portions

staff, comfortable room and excellent wifi

there is a common laundry room with a washing machine and a dryer

i especially liked watching the bar staff make the cocktails

everything you needed was there, comfy bed and close to the city centre, lovely view of city from bar and

some of our group had golf bags and the staff offered for us to leave them in storage during our stay which was

mini bar little let down

out how to do it ourselves after telling her we had tried that (5) the outrageous charge for the laundry

everything! perfect location! bar area and staff amazing!

the bar is very handy

nicely equipped room, spotlessly clean, comfortable foyer, friendly and helpful staff, early check in and late check out

the lobby/bar had a lovley cosy atmosphere and bar was open until late

great location, friendly staff,comfy bed and early check in.

more's the pity we had no time for the spa and afternoon tea - but we will definitely be back to try

the usual stuff eg where breakfast was held, wifi password if required, how to get to the rooftop bar , do we require local directions/map

we used the rooftop bar too which had wonderful views

the away spa was also great, i had the detox facial and it was the best treatment i've ever had

excellent hotel/staff/bar/spa staff

location, on victoria street, clean, wonderful staff, luxury rooms, felt at home, excellent wifi

bed uncomfortable room very cramped for 5 stars no wifi for 24 hours noisy outside and inside

facilities, great room with modern touches and lighting, comfortable beds, good shower, great wifi

the tv struggled with casting media content and the wifi was mediocre at best

good wifi, great mini bar if needed

also we were right near the kitchen stock room so were awaken quite early each morning when staff were preparing breakfast

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone's home

i was told by the male receptionist that the kitchen was closed due to staff shortages

beer in bar not a good choice

a bit late check out with no issues at

early check in

perfect location, early check in, lovely spacious rooms.

the bar seemed to be closed very early we went down after seeing a show and it was closed.

biscuits :))) receptionist was helpful and recommended a nice bar nearby

best to get a room facing the street - the rear is not picturesque. bar was also not open.

early check in was possible

late check out

the staff were so kind - food in restaurant was fantastic and a really cosy pub feel to the bar with log fires - cant wait to return

plenty of car park space. air conditioning in the room. early check in.

room was very spacious even with the extra bed down for the kids

prefect with a bar in the hotel

the bar was still open when we returned from our evening out, good collection of drinks

hotel, bar lovely, rooms very nice and immaculate

easy to walk to from waverley station good bar on ground floor to have

we opted for a simple breakfast one morning which was in the lovely bar area which was perfect and great value

imming pool, steam room etc

la carte, which is true luxury

and the breakfast

bby, bedroom, bathroom, breakfast area), absolutely fabulous breakfast

dining room food was excellent, including breakfast

hopefully we will be back one day with our younger kids

i even got early check in as requested and that first shower after the flight from australia was perfect

there was a crib in the room which we didn’t ask for and we had also mentioned the age of our kids

the room was well laid-out for a family: we fit 2 adults + 2 kids in one room which is not easy to find

the owners accommodated an early check in with no problem

friendly experience and our kids loved the history of the boat

fantastic breakfast

as for the breakfast, wow, so much choice, possibly the best breakfast i've had at a hotel

continental breakfast served in the bridge bar was lovely with a good selection- other half loved the smoked salmon and the almond croissants

the only thing i can fault it with is not having a cooked breakfast

nice to have the bar with the view on the premises when i just wanted to stay in and relax

laundry service extremely expensive.

the location was amazing. the staff was brilliant and really enjoyed the bar and restaurant.

the bar and restaurant were also very nice with lovely views

i had to walk over and around the dirty laundry that was thrown on the landing by the room staff

location was incredible, wifi worked well, beds were comfy, good espresso maker

spacious room with a lot of extras,fast wifi,in the heart of leith with a lot of nice restaurants,shopping centre and royal yacht brittania

good wifi connection and convenient facilities if you are here for business trip with lack of time to go

) i couldn't login to wifi on day 2 but also didn't contact reception to check for a fix so no points deducted for this

the hotel wifi was fast and free

wifi

all the room facilities needed were there - plenty of sockets, good wifi, tea, coffee and water

had free wifi and everything you'd need

had a wifi router in my room so a very bright blue light which wasn t ideal

the free wifi was excellent with easy connectivity

i had been informed that the breakfast is available by 9:30 and i arrived at the bar around 9:10

bar did not look open when we returned on a night even though we were told it was open 24 hours -

lady at the breakfast on the morning of 22nd sept

welcoming staff is so friendly n assist us for early check in with upgrade room

helpful staff, required an early check in which was accommodated at short notice, lovely basement room, excellent location in

location of this hotel is excellent as was the wifi

excellent wifi throughout; good tea & coffee making facilities; comfortable bed & pillows!

no gym or spa, and the wifi access requires input of personal info.

wifi is good quality

excellent location, helpful staff, good wifi, limited on sight parking. nice attached bar.

the wifi was spotty at best

the wifi was terrible

wifi was hit or miss every day we were there and we couldn't make local calls from our room.

wifi connection, especially in my room

there was good wifi

on the wifi keys or envelope does it give a clue which malmaison it is in edinburgh

wifi very good, breakfast excellent w choice of cooked options, and we must mention giannis, who

dark, poor wifi, very overpriced, poor housekeeping

not enough bar staff for saturday evening no room service after 11pm

feel the reception was in the bar with people surrounding and drinking

just needs more seating area for breakfast not enough seats for the number of guests staying

we enjoyed also the hotel bar in the evening

service charge on food order at bar

sound proofed - the staff were so incredibly helpful and polite nothing too much trouble - great bar space to chill (great live music on the friday night) - the continental buffet was outstanding

nice bar area, with friendly, welcoming staff

no air con in the gym (unless we didn’t know how to use it!)

bar area a bit tired looking, poor house red wine

room with view on grassmarket and castle, nice present on arrival in the room, swimming pool, gym, sauna - i would recommend this hotel for edinburgh with

friendly welcome very quick early check i very comfortable lounge and excellent bar staff room was comfortable with fantastic views of the castle food great breakfast

friendly and welcoming staff. the gym and swimming pool

breakfast, so very disappointing

fingal is a great experience all round and breakfast is worth a mention to

breakfast was great and the close proximity of the tram is ideal to explore the city.

i highly recommend the brûlée porridge with whiskey for breakfast

the dinner and breakfast were of the highest quality and standard

better wifi/internet

wifi slow - staff pleasant but not touching the tables to see if they could sell us more

wifi is one where a page opens and you have to sign up, page never opened, had to leave early to

only downside was wifi wasn't the best

only negative for me was the wifi was patchy

wifi in our room nearly impossible to get. very frustrating. public computer not working.

had to work intermittently during our stay and was surprised to find the wifi did not have a secure connection

the wifi did not work at all nor did mobile phones rooms could have had better soundproofing - could

so we moved to a room with a/c, but it did not have wifi

excellent wifi and the staff were very good

wifi wasn t great, mattress was a bit hard and the room was too hot when the thermostat was

wifi was not available for a whole evening but not a game changer for us

wifi was bit poor 4 kids

the internet wifi service was good and the breakfast was nice

the room was spacious and modern with great facilities as well, free wifi etc

the hotel has a bar and offers free tea and coffee 24/7

super bar and breakfast area

the hotel has a nice bar where coffee and tea are complimentary

had a nice view from the room, bar prices were also reasonable

location central to everything , room is set out really good and there is a bar downstairs with nice continental breakfast friendly helpful