the room was lovely and warm comfy bed supper breakfast friendly staff.

the bar could have stayed open a bit later.

the bar area was comfortable and very welcoming

quirky room with copper bath in bedroom friendly staff great gin&cocktail bar lovely gastro food at a reasonable price defo stay

large off street car park, helpful friendly staff good bar and great restaurant

wifi also really struggled and we could only get 3 live tv channels and no streaming

mobile signal was very poor, however, the wifi connection and coverage made up for it.

the hotel wifi was ok

slow wifi in the room.

t it's a castle what do you expect

any noise insulation, kids upstairs were jumping and our bed was shaking breakfast is ala carte and you ge to order one

sofa bed for our kids to share wasn’t the best solution

sofa bed less comfy for an adult but great for kids

room was very spacious even with the extra bed down for the kids

minor gripe was that they don’t offer a early check in/ late check out service which is handy when your doing nights and just need a little lie in, but not

nothing - wifi was sketchy but always good to be away from interruptions !

wifi

wifi signal very poor for do any work business

wifi did not seem to work

wifi was difficult at times, also the mobile reception

was no wifi at all in the rooms

parking is simple and the wifi works fine all around the property

good wifi, parking onsite.

wifi wasn't working

no wifi

lovely restaurant and bar lounge which also sold food, we ate in both and food was delicious

friendly, bar and bistro on site, sadly arrived too late to enjoy a meal, but plenty of local takeaways of

staff in bar and restaurant very friendly and extremely helpful

ship inn was deceiving as it had 2 restaurant and a sports bar which i was not expecting

good bar and restaurant downstairs

00 and the lady behind the bar could not have been more helpful

the room was over the bar which could have been noisy on a busy night.

easy to get to - both from edinburgh and from the golf clubs on the golf coast

i went to bar to ask where my drink was

the bar is great the staff are friendly

maureen was out standing great customer service also manager james took time out to help us with wifi

amazing breakfasts, location near ocean, bus stop in front of hotel, comfortable bed, wifi

wifi probably, but considering i've been away most of the day i wouldn't classify it as an issue

easy parking and wifi

wifi was great and especially all the staff were very helpful

just got the family day pass when we wanted to travel and only cost 10 pounds for a family of 3 kids and 2 adults

recommended even for families with kids

i had my 2 kids with me(3 and 5)and the room was almost too small for them

hotel overall was great kids loved it which is a plus and one of the best beds ive ever slept

stayed here with my partner & 3 kids, staff were really nice, room was clean & beds were comfy, wasn’t too far from city centre

bar in lounge full with drinks

loved the honesty bar in the lounge

if you went to bed a bit tipsy after the honesty bar and fell asleep in a weird position your body would be a bit sore waking up

massive bed, it was comfy. allow me to early check in and my car stays after check out.

staff excellent and loved the honesty bar :) i would definatly stay here again

the breakfast was amazing

the possibility of early check in was very appreciated

friendly owners, room glorious, beds so comfortable and breakfast a delight

i had 2 kids with me, my mom and husband, we were treated extremely nicely and that totally makes a

lovely breakfast, great hosts! nice and easy to get into the city centre

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

golf course grass cutting early in the morning. not hotels fault.

excellent breakfast. staff really helpful. furnishings vey impressive.

on one side the views extend to the a golf course, to the field which hosts the bull cows and the stunning old brick coach house

great mini bar snacks plus biscuits & cakes in our room wuth a great coffee machine

stairs are a little steep and windy so need to be careful with little kids

the homemade breakfast was scrumptious and was halal. kids loved it and enjoyed their meal.

i was there for 4 days with my two kids and it was perfect

i asked for laundry (just wash and dry) and she offerred to do that for only 5£ fee, which was very nice

– from the lovely owners, to the comfy room, to the amazing breakfast, even the little bar area – it was all absolutely stellar

and on our first night there as we were shattered, we, were able to have a drink from the hotel bar and sit outside on the terrace (as was in the middle of a heatwave)

the bar also had a wide range of whiskies and other drinks

asked if an early check in would be possible and this was accommodated

amazing stay! wonderful breakfast and charming welcome by all the staff :)

neighborhood, superfriendly and accommodating owners, walkable (20 mins to city center), great kitchen, small breakfast included

kitchen appliances would have been useful like a microwave oven or toaster and a bigger fridge

kitchen

great location, good rooms, plenty of ev chargers.

initial presentation of the building; the entrance; the bar lounge; the room - and the most helpful staff

there is a nice trust bar on the ground floor

the cool and calm kyle was wonderfully engaging in looking after us guests in the beautiful bar area in the evening

nice pet friendly hotel - beds, bows and treats, our room was on the first floor next to the bar and we were worried it would be noisy, but it wasn't

trying to get wifi was a faff

wifi is good

only downside was wifi wouldn't

the rooms were spacious and there was free wifi

free secure eduroam wifi, great for travelling academics

staff, room clean and warm, close to where i needed to be, and a choice of of o wanted breakfast or not

breakfast was delicious, the staff friendly and efficient

the breakfast staff were friendly and attentive

lovely huge room super comfy bed kind staff and nice breakfast

good position. very friendly staff. sumptuous breakfast.

near the bus stop, near in swanston farm (highland cows) near a golf course, city lights of

if the weather is good, the bar has a lovely seating area outside which is just s relaxing

the early check in option, the staff were helpful. rooms a good size and the location

lovely bar and welcoming lounge

the bar is so classic, old wood and plaid with an outdoor deck you can sit at and enjoy these views and

the bar below the hotel is one of the most interesting i have been to and the welcome was

everything about this place, the excellent staff,the beautiful room,the bar & location all perfect

the bar and restaurant are unique, maintaining a fabulously welcoming atmosphere

the staff at the bar is really nice and helpful, food is really good and massive selection of drinks

noise at 6o'clock both mornings was horrendous lorries collecting laundry or delivering couldn't have made anymore noise if they tried went on forever spoiled what

facilitated an early check in as i’d had a very early flight

was great - within walking distance of major sights - laundry available - east checkin and check out - no issues with the

early check in possible upon availability and luggage storage on site

noisy outside from a laundry late at night and first thing in morning

everything was great. location, cleanliness and wifi

no notepad to write on in the room, wifi strength was weak in some parts of the room

all amenities were great, the wifi was excellent

d tasty biscuits), splendid

the in-room wifi was extremely fast and reliable, and the flat screen tv had plenty of options

wifi in the room was spotty, the smart tv kept buffering every minute or so which was a little

good tv and free wifi

it was very quiet and had excellent wifi

double, slow wifi, limited breakfast offerings, but good cooked dishes, dinner was satisfactory but a 40minute

there was no wifi or air con. the milk in the room had gone off.

good wifi and excellent choice for breakfast

wifi on top floor. worked great downstairs.

that were not so good, and these are minor points to be fair, the wifi was not good at all plus you can barely get any 4g there either

complimentary wifi and water, nice touch

a written explanation of wifi and location of the slot for the keycard.

wifi connection was poor most of the time especially when i working at the laptop

wifi was terrible even on the second floor

wifi in my bedroom was very weak

free and very fast wifi in every room

wifi could have been better

some reason, one of my devices will not connect to their wifi

wifi for the whole hotel was down for two days with no sign of being fixed when we checked out

guest wifi was not working for the entire four days we were there

ich was much better)

the room is big, clean, comfy big bed, tv, good wifi, great bathroom with bath tub

wifi was good too

fast wifi, great location

the wifi in our room was unfortunately not good.

lovely room and the bar and breakfast were also very good

loved the courtyard. bistro and bar were comfortable and food and drinks excellent.

it all, but my only slight niggle was that the wifi occasionally struggled, but this was a patchy problem, not a consistent one

wifi was a bit slow.

good free wifi in room

wifi good enough to stream netflix

could do with usb charging points and more powerful wifi.

local access to town and station. breakfast was excellent highly recommended

the bar area was nice and relaxing too

great location. car park only a few minutes walk away. bar is open 24hrs

him and his collegaue got the sofa bed ready for the kids

very cramped breakfast tables..

had to communicate through wassap and one member of staff said we have no wifi which manager was not happy we were told this, however it were all sorted out by the helpful

netflix and wifi included

reliable wifi in the room

it for any communication - films, music etc kept cutting off even when we'd signed into to hotel wifi

wifi was poor, we wanted to watch a movie before going to sleep but kept buffering and eventually

lovely bar too

not many toiletries available such as toothpaste/toothbrush, which even some bed & breakfast offer, i would expect this to be available at a hotel

got an early check in for no fee

from reception to bar and restaurant staff to cleaning staff … a lovely

location was brilliant. great bar and facilities.

is perfect , nice staff , self laundry , gym and huge sitting area since you can sit in the restaurant for just relaxing or

clean and quiet. the breakfast buffet was delicious filling and healthy.

clean, comfortable, as advertised. excellent location and the breakfast is better in person!

has a gym

the kitchen area and the big fridge

modern facilities with full use of well equipped kitchen if required

it was nice to have a kitchen down the hall. parking was easier than some neighborhoods.

freedom with multiple exits/entrances comes with the a kitchen we went for the spice girls and they were very accommodating e

the kitchen in the suite was also very clean and

staff were friendly. the room and kitchen had al i needed - i stayed for a month.

we enjoyed our welcome drink and the substantial breakfast/brunch in the

lovely breakfast in the morning too

staff were so helpful and pleasant the breakfast is insane the size of

the station is just up the road and room was tidy and clean, breakfast was amazing

great breakfast

also staff very easy to contact to arrange an early check in

it's next to a bar so at first i thought it may be loud but you couldn't hear a thing

noisy bar next door, but it was fun and its the student part of town

washer / dryer available and no laundry service

entrance, at first i thought it was some student bar but the hotel is lovely and would highly recommend

so central and facilities were fab. comfy room and excellent bar attached

would not get laundry done there, as it was very expensive compared to a laundrette down the road

location and late check out.

good central location but still quiet very friendly staff and decent breakfast (with ice cream!)

having games to borrow in bar area was a lovely touch

the staff was always helpful with laundry service, directions to sites and in their assistance with booking tours throughout our stay

wifi connection is very unstable.

the wifi connection at the property was subpar and this affected our overall rating of our stay.

wifi and clean

chromecast option on the tv was a bit touch and go and it was hard to watch via streaming as the wifi connection wasn't the best

no wifi

the bed was comfortable. they provided good toiletries. the wifi worked well.

the wifi, not great for video calls, sucks if you have video related work commitments

also, the wifi wasn t working

the wifi, not great for video calls, sucks if you have video related work commitments

shower thermostat, radiator thermostat and wifi were not working

there is a common laundry room with a washing machine and a dryer

good wifi, great mini bar if needed

the beds were comfy and wifi was good

the tv struggled with casting media content and the wifi was mediocre at best

location, on victoria street, clean, wonderful staff, luxury rooms, felt at home, excellent wifi

facilities, great room with modern touches and lighting, comfortable beds, good shower, great wifi

wifi, and they have a fitness center

wifi is good, the room is clean and they providing daily towel

wifi was hit and miss

comfortable beds, pleasant staff, wifi. clean rooms

to the room tv, the connection wasn t that great when trying to watch normal channels and the wifi would disconnect occasionally, however you are able to cast apps from your mobile to the tv, i

was a bit strange that the password for the wifi is your e-mail; the connection did not look safe

wifi was awful

the room was spacious and modern with great facilities as well, free wifi etc

wifi wasn t great, mattress was a bit hard and the room was too hot when the thermostat was

wifi was bit poor 4 kids

breakfast was decent

while the staff there were excellent and they kindly offered complimentary breakfast and a dinner, the room itself was of lower specification and quality than what i had

con didn t work in room, battle to get the breakfast we d pre-booked, over enthusiastic waiting staff clearing our table both mornings when

i found the wifi set up overly complicated and confused with the honor app

wifi speed is poor

wifi didn t work on the first day but started working on the second but didn t affect us

the staff were helpful and rooms were clean with wifi and a few thoughtful touches.

fast wifi, excellent a/c, good selection of tv channels, nice staff

really good free wifi

good wifi

wifi was a bit slow

very enjoyable stay, wifi throughout the hotel, transport to the city within walking distance, and transport to and from

throom fixtures, tv, wifi) and was relatively new

tv is not smart , doesn t connect to wifi, you can t connect from your phone

excellent wifi throughout; good tea & coffee making facilities; comfortable bed & pillows!

no gym or spa, and the wifi access requires input of personal info.

wifi is good quality

location of this hotel is excellent as was the wifi

had a wifi router in my room so a very bright blue light which wasn t ideal

the free wifi was excellent with easy connectivity

wifi not working.

love the decor , comfortable beds, wifi, hairdryer and the toiletries are larger bottles so refillable rather than the small travel

wifi

breakfast was buffet or cooked to order with a good choice of dishes, including fish and waffles as

swimming pool was excellent for kids. breakfast was even better because the kids ate free.

didn't try the pool but the gym was nice, small but had everything you'd

everything else is very good including free gym and swimming pool

breakfast a bit limited

wifi in our room cut out from time to time

no wifi in our room. get it all thru hotel, walk in our room no connection.

location, very friendly and efficient staff, good wifi, good breakfast, and excellent room size and amenities

free wifi as well

trying to get the wifi to work through the speakers was a little like going back

also worth mentioning is the excellent breakfast and the kind waiting staff

early drop off of bags, really friendly lady at check in and breakfast options.

beautiful hot breakfast, good range /choice.

breakfast was delicious and cooked to order

breakfast good, with option of extra portions if wanted

pull out bed used by parents so kids could sleep im the room away from the rear

kids loved them and we had no issues with them whatsoever

and just enough space for our family of 4 with 2 kids around 9 years old

the staffs are very nice and allowed us to early check in and store luggages

hopefully we will be back one day with our younger kids

they supplied mini bar snacks for free and drinks, refilling them each day they even give you a dyson hair dryer and a

some of our group had golf bags and the staff offered for us to leave them in storage during our stay which was

room was nice and clean, turned down daily (if you like) and offered additional services such as laundry and holding luggage prior to/after check in/out for the day

mini bar little let down

shower leaked easily fixed though mini bar poor

offering such a late check out for guests is only a good feature if there is enough staff to turn over the rooms on

location, decor, staff, late check out

the lobby/bar had a lovley cosy atmosphere and bar was open until late

a massive plus was the relatively late check out time compared to other hotels in the area, and free luggage storage

location, friendly staff that allowed an early check in

quick and excellent laundry service

didn't deject from our delicious breakfast

clean, amazing facilities - comfy bed also. beautiful breakfast room

amazing room, decorations, amenities. warm welcome. great breakfast.

everything! great breakfast every morning, good location & nice room.

breakfast good local products, freshly cooked good location

the breakfast was great, including anything you could want from a breakfast

breakfast was excellent

room was available for early check

i like that the hotel has gym

since housekeeping had been sleeping on the job, they didn't charge us for the laundry and the coffee we had ordered

wifi signal dipped in and out

paying for wifi

the only downside was the free wifi was very slow

breakfast was excellent but poor wifi in bedroom

wifi was fast and easy to access

the wifi connection wasn't good.

good wifi

location is very central - about 5min from waverley station - wifi was speedy - room and bed was generously sized and comfortable - has small gym and indoor pool

wifi not great in on level 2

a very low floor so i had no phone signal, which wouldn't have been such a problem if the hotel wifi had been available

the room overlooked a closed courtyard, and the linens, beds, pillows, gym, and other amenities were adequate and serviceable, if unremarkable

breakfast good, didn’t use gym, went for a run

and friendly staff, specially thanks to ana at the front desk who allowed me an early check in after a long fly

staff didn’t have great customer service skills and there was very little staff around/on the bar or at breakfast time

i liked the gym facilities too

lovely bar and lounge area

decor, lovely bar area , comfy beds, peaceful at a really busy time of year and the staff are just awesome

i like the late check out time, though i did not need to make use of it, but i did leave my luggage with

location late check out early check in friendly staff

bar prices a little expensive but bar has a great view of the city( as pictured )

whilst wifi enabled web based activity the connectivity via the telephone aspect of your mobile was

wasn't able to log on to wifi until my stay was nearly over

great location, had great amenities, including speedy wifi.

comfortable bed, fantastic shower and good wifi

did not know about free wifi.

it has very convenient self serve laundry facilities and their taxi call button brings a cab in minutes

brand new, modern hotel with total room package, laundry and breakfast

arrival the receptionist was super friendly and we were able to get an early check in

was great to have a laundry room to use for free as a guest but oof, that needed a good clean which we did with our

suite was huge with more amenities than we expected, like a full kitchen and on-site laundry

very clean and nice a quiet breakfast brilliant

the gym will is well equipped, the shower is powerful enough and roomy, and the staff offer superb

was very nice, the staff were attentive, the breakfast was sufficient and good

breakfast is also good

the look and the amazing staff. the place was so clean. the bar downstairs was very good

wifi wasn't great in our room, but that's possibly because of the location of it

sometimes there was problem with wifi. It must be solved.

wifi was not strong and kept dropping out.

we couldn't get wifi in our room.

wifi in my room was unreliable, during certain times the signal kept disappearing

nice to have the bar with the view on the premises when i just wanted to stay in and relax

laundry service extremely expensive.

especially the bar staff who gave us much advice & suggestions on what to do & sights to see

very pleasant and friendly reception bar and restaurant staff.

the location was amazing. the staff was brilliant and really enjoyed the bar and restaurant.

the wifi signal was very poor in our bedroom.

wifi down for two days. the tv in my room was also not working for two days.

the wifi internet is just bad

there was good wifi

the wifi was terrible

we didn t use the spa but it looked so nice and again the staff very friendly

breakfast each morning was another highlight freshly prepared dishes presented elegantly in the

time visiting and still yet to get a spa appointment despite numerous requests up to 6 weeks in

have a gorgeous spa and gym area however the infra red light sauna is disappointing - it is tepid at best

breakfast and the location were both superb

spa looks great

the away spa was also great, i had the detox facial and it was the best treatment i've ever had

i was surprised to find such a clean and fresh gym and even a boxing bag, which i love

location, gym and great beds.

i would recommend booking the hotel bar on a weekend