the breakfast was fairly sufficient for a short stay. we really enjoyed the location

dirty and smelled bad, carpets were stained everywhere , no help with suitcases and no elevator, breakfast ended too early

the continental breakfast could have used more diabetic friendly

the price was great and we got an ok breakfast

breakfast was a nice spread. loved the 24/7 coffee.

breakfast was really good. kids loved the pool.

water slide at the pool is only open weekends and without it, it is just a tiny pool, so the kids were disappointed

kids loved the water slide

bed, in-room spa tub and shower

so very clean, and the kids love the pool. last, there is everything around like a 2 min drive

breakfast was good, staff were very friendly and amenable to extra requests, entire building was

breakfast was not as fresh (muffins stale) but nice to have an option close

breakfast could have been fresher, but the coffee was good

morning breakfast was decent - in our case there seemed a bit overwhelmed - but nothing to

the pillows were terrible and the breakfast was less than available at hotels nearby

wifi and the tv service didn't work! also, side entrance door by the pool was not working!

also, the wifi system was very good; it was fast and didn't drop connection

sometimes wifi slow

tea and coffee good hot organic soap room off the back of the hotel was quiet the first night wifi lots of parking able to open the window for a little fresh air staff front desk tried their

great service. staff are excellent. wifi was fantastic.

i was disappointed the spa was fully booked and no access to pool/hot tub.

ere is no pool)

full breakfast included in the morning was extraordinary

vable, but heavy) coat rack

staff was friendly, the atmosphere was romantic and peaceful, the food was delicious and the spa was relaxing

the continental breakfast could use some work but it's free so you can't really complain.

and provided the necessary steps to correct the situtation,overall a very good experience,the breakfast was fantastic and we did not have to eat until dinner as it was sufficent to carry us

the whole experience very friendly staff, very clean facility and excellent breakfast.

best breakfast ever!

hockey teams running up and down the hallways until 0130 hrs - kids being kids.

breakfast was only a snack.

breakfast setting was ok for the size of hotel

it would be nice to have a place to sit down for breakfast in the breakfast area.

no breakfast:(

complimentary breakfast needs help, if only because the attached restaurant has closed and yet to be reopened

friendly staff, cleanliness and early check in.

lovely landscaped gardens around the large swimming pool

for the pool and the pleasant grounds

by the way, their outdoor pool and poolside sitting area is fantastic

considered room - 2 chairs and a table, relaxing places on the property like around the pool even if it's too cool to swim

windows that open. balcony overlooking farm fields. fresh air. comfortable. pool a bonus.

and there’s a beautiful pool just steps from your door

it was also quieter than the centre of the city, and the grounds included a pool and comfortable seating outdoors in a lovely park area right on the grounds, so perhaps the

friendly and efficient staff. location and pool

the pool was a refreshing temperature and spotlessly clean

did not see any mention on the website of on-site level 2 ev charging

website also said they had a gym

large double room with the 2 queen size beds, the cleanliness, the absolutely superb swimming pool with a hot tub and sauna attached, the beautiful interior swimming pool landscape, the

the pool area was nice and spacious

pool area was warm and rundown

daughter and i enjoyed the newly updated indoor pool and hot tub

were very accomadating when we needed an early check in

you can smell the chlorine from the pool in the rooms on the third floor, so keep the fan on.

the gym.

were able to do an early check in that was very much appreciated

gym.

early check in was facilated, interactions with staff was pleasant and cordial, meals were

the kitchenette is adequate for basic refrigeration, microwaving and washing-up tasks

the premium suite with kitchen, living room, king bed in bedroom, big balcony, cleanliness and thoughtfulness of the

the cheap, plastic one used in a kitchen under a sink doesn't suit the nicely renovated bathroom

we stayed in the king sized suite, enjoyed the separate kitchen area and outdoor balcony

nice furnishings with a little kitchenette

wifi worked very well

the wifi connection was inconsistent..

abilities to plug in all charging devices for phones and laptops with wifi available

perfect location and appreciate the free parking .

the server at the bar was so friendly and helpful

box breakfast was extremely simple (kitchen in renovation)

hotel was able to give us an early check in

the shops are mostly kitchen shops and the others mostly sell trinkets and beads

it will be even better once the lounge/piano bar opens in 2019

bed and closing hours for bar and food

we were not given the wifi password when we checked in

the wifi works fine

wifi was not working or extremely slow. that s all.

difficulties with wifi and tv

wifi even though advertised it

the bunkbeds were really fun for the kids and there was an amazing fun public pool and paddle boat rentals a stone's throw

very attentive host who kindly upgraded us to the music room and offered late check out

excellent location to the park and paddling boats

because it was an apartment it had a kitchen so you could make meals

the kitchen has everything you need to prepare meals

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

difficult to get any response to allowing late check out and additional key fob

great communication from the laundry room management

so smaller room, can not adjust bath water, unstable wifi, and some cleaning staffs no responses

u will have to re-accept terms on the splash screen multiple times over your stay)

the wifi was excellent

room clean amazing wifi

spacious room with good work facilities and wifi

the wifi was not strong or spotty, the tvs could be updated to smart tvs

poor wifi.

the wifi wasn t as good as expected

wifi wasn t working at all which was a disaster for my kids and my mom

the room was well maintained and clean. wifi was good. bed was awesome

bigger gym facility would have been nice, but i am glad there was an equipment room on premise

free continental breakfast was the best that we’ve had at any private or chain hotel which included breakfast

i think it needed to be changed to make more people to rent this place every time in kitchener

was great - the staff were amazing, the hotel was clean and quiet, the breakfast was super

best value in kitchener. super friendly staff. nice rooms and a the breakfast was so good.

it was at the front desk, in the hallway, or breakfast buffet room - every staff person was a 10/10

fitness room could have been larger with a bit more equipment

hot tub was broken/ closed - limited hours for business centre / fitness room -patio door did not lock - carpet needed deep cleaning or replacement(although was

the continental breakfast is always good and the staff is always friendly

we had 1 breakfast and it was excellent.

free wifi, friendly staff starbucks

wifi in the old section doesn't work at all for the 4 days that i spent there

no free wifi

our second day of our stay the wifi did not work

the wifi went down and stayed down for the majority of our stay