poor wifi in our bedroom hut alright everywhere else

wifi is very poor and only available at reasonable quality in the reception area

after check-out, we were allowed to stay at the pool, use wifi and use a courtesy room for showering, untill our departure in the evening

wifi was very good in the lobby, but in our room and floor there was no signal at all

two bad things about our room was the air conditioning was a little weak and the wifi was non existant from there although it was brilliant once we got outside the door and all

priced, bad wifi, noisy music by pool, uncomfortable beds, no table to put laptop in and sit down

helpful and always smiling, the rooms were immaculate and beds really comfortable, slept well, wifi throughout the hotel and rooms

if you want to use the wifi - be ready to put in your passport info for the registration and it still does not work

friendly staff excellent choice at breakfast lovely and clean

spacious quiet great breakfast helpful staff

great breakfast, super helpful staff, good location.

no bar in hotel. would benefit with a bar on site

the location & pool area

breakfast ok location great

i also thoroughly enjoyed the pool facilities, which were clean, well-maintained, provided a perfect place to relax, and it had a

the breakfast was self serve for serials etc but a choice of hot food was freshly cooked to order

breakfast amazing. everything top quality, from detox juices to french champagne

breakfast staff not very attentive

calm hotel ambience wonderful staff amazing breakfast great location

loved everything about sir anthony, the location is perfect, the pool was great with many loungers and everything is very clean and tidy

the golf court made a nice addition and nice view

the kids day time and evening entertainment was great

the pool was heated even though it wasn't too hot outside

clean,nice staff, goid for small kids

pool was nice, the water was warm even though it was the end of january

understaffed timings of gym facility lack of friendliness of some staff

to the covid restrictions we missed out on the spa facilities this hotel offers, which was a little disappointing

the most relaxing pool i have ever sat around - very well maintained

breakfast service was efficient and full of smile from the friendly staff with a great selection of

gym/spa didn't open until 10am and closed for lunch

we were all inclusive but the room also had a full kitchen

staff very friendly ud83dudc4c carlos activity amazing for kids and aqua aerobic ud83dude0a kids

the kids pool was fantastic for our 3 year old who thoroughly enjoyed it

place to stay with family ud83eudd70 silveo at the pool bar was a nice friendly man

i liked the bar staff when they bought drinks and fruit around the pool, the restaurant manager in the even was

had to pay for wifi

the wifi signal in my room was a pain.

to use wifi in the room it is necessary to have blinds open, also one day we did not have wifi signal at

wifi in the room is not free and needs to be

should provide free wifi in rooms not just the foyer

wifi always cut you off by the pool so annoying, the bed is two single beds pushed together when i

problems with wifi connection near our room, that were not fully fixed after several complains

poor wifi for connecting to computer and also for the in room google nest which didn't work

poor wifi

entertainment / relaxing area. / free wifi good. staff excellent

fabulous kitchen and lounge area, clean towels changed and beds made, good location to the

the resort is centrally located around the pool and restaurant

the kids could get there own snacks and drinks too

we stayed in a 2 bedroom villa with private pool and opted for the all inclusive package which was well worth every penny

brilliant, with a kitchen area, good bathroom, comfortable beds and the garden looking out to the golf course was fantastic

amazing pool - amazing view and big apartments - events inside the building - breakfast amazing - gym inside the building - no insects and spider

clean, very good breakfast, nice pool area and pool bar

would revisit and it’s close to siam mall and water park

nice atmosphere around the pool during the day, with music and some pool games

staff where friendly especially at the spa we had an amazing couples massage

i would single out chef david (hocus pocus) and also giorgia from the pool bar

the food options for dinner and breakfast are also amazing

are very friendly, great entertainment by pool , breakfast was fab plenty of choice and dinner also

hotel with great roof top bar and infinity pools with the spa treatment centre

loved fact that hotel was adults only

free wifi is verry poor ( we use our data so it was ok) (-)wifi is not free (-)- they charge for wifi in rooms, ice buckets and double sun beds on beach area (-)minor matter - had to pay for wifi in room.great relaxing 6 days (+) - fast wifi - they let us borrow the kettle when requested at the reception (-) if i've to nitpick i'd say the wifi password / restaurants available inside etc could've been a bit more clearer (-)would have liked ot have wifi in the room and functioning power points by th epool. (-) i wish there was free wifi throughout the property (-)wifi was very bad and weak (-)you had to pay for wifi upon arrival which was not mentioned before our stay (-)wifi only available in reception and certain pool areas, inconvenient when you need to access email

borderline hostility from spa receptionist

hopefully in april/may but we believe it is having a break and will be closed to upgrades to the pool

gym close too early, i.e. at 7pm.

the new gym is excellent, staff brilliant and breakfasts best ever

there was a wide range of delicious food for breakfast and dinner

tried to join the rush at the crack of dawn so every place was always taken when we finished breakfast

kids entertainment was poor, waited for the disco a few nights but never came on

breakfast very good

was my birthday and the hotel gave me gifts- prosecco, chocolates, balloons, spa tickets

safe, minibar and wifi are extra

location , a nice food, a very helpful and nice staff, good wifi in the room and comfy beds

having to pay extra for the safe and the wifi.

wifi was 25 for a week but only covered one device, so would be better if it could have covered

minibar,safe,wifi, indoor pool

the villa itself is great and has very convenient facilities (like lounge, kitchen and the fridges)

liked the hosts and their attitude towards me as a guest, very warm welcome, i managed to get my laundry done at a very short notice after a week of sailing

lovely garden and large kitchen

they offer free coffee/tea, facilities for cooking, laundry service

when we arrived, there was a whole row in the kitchen: oil, spices, sugar, etc

kids friendly, would definitely stay here

fitness centre never seemed to be open and the pools were overcrowded with children

self & 13 family members stayed here for 10days and we had a ball…very clean and loads for kids to do…staff were lovely especially christen on reception this lady is so caring and friendly

one pool should be a kids' pool and the other an adults' pool

island with all kinds of sports, childrens entertainment right into the evening and really fun pool activities and water slides with pool-side dj etc

breakfast . friendly staff . room cleaned everyday.

live music in the evening at the indoor bar and live acts by the outside bar

location ,very spacious staff where extremely friendly and welcoming , breakfast was so chilled everything was so fresh and quality was

brilliant especially jarvi he’s been there for years and it’s one of the reasons i take my 3 kids thanks for everything i stayed there for 13

special mention for the girl doing kids club she was just amazing so kind and patient the kids loved her

we didn't have breakfast so i can't comment on that, but the pool bar had basic food (sandwiches, burgers, fries etc

the room was beautiful as well as the big pool and beach club

pool was heated

we did not use any facilities, pool gym etc but they all look good from the out side

(but it shut at 5) serene hotel, yet with plenty to do - a small kids arcade room, badminton, table tennis, mini golf, pool, spa, crazy golf, reading room, chess,

inclusive food/snacks at the pool side bar would have been easier than going inside to eat

nice gardens, clean common zones, free drinks in the saloon, available laundry, good bar, very polite and calm housekeepers

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very

breakfast was amazing, the location was great, nice clean rooms and huge pool area, staff were very helpful also would definitely stay

my hotel i would make sure that i retain these valuable members of my team , and also the tall bar man who's name i forget was such a great laugh and also a great dancer on your stage

the bar staff, entertainment team and the restaurant personnel were excellent and the food plentiful

our room was on the top floor which had very good views of the surrounding area and pool

honestly guys, it would make everybody happy if everyone could enjoy the time around the swimming pool while they are there

pool was lovely with lots of sun loungers and all getting the sun all day

beech, the staff was very friendly, the entertainment was wicked you get plenty sun around the pool, the pool was warm which is good for january

if i must, i suppose it would have to be the lack of a kitchen towel in the kitchenette area

a day for some minutes otherwise some sewage smell would come out, the trash bin underneath the kitchen sink is too large and touches the siphon so you cannot properly close the cabinet (once the

spacious nice infinity pool nice bar liked the kitchen facilities provided drinks where good truffle fries 10/10 pool was nice and heated during

when we arrived, the bed was 1 double bed and we were told as it was an adults only hotel that they normally had couples

great breakfast and swimming pool area

the wifi connection could be better

the wifi is not so good. the cleaning quality need to improve

some of the restaurant staff are very rude. wifi isn't great in some areas.

the wifi was awful, very weak,no signal,very frustrating,,so maybe need to improve on it

wifi was good but intermittent

-wifi barely worked, which is unacceptable for a hotel of this category and price -the rooms could

uth) from rooms/balconies at night.

also the wifi wasn't so good in term of the

wifi is very bad, not working, poor connection

weak wifi is technically unusuable all inclusive: only poor quaility of drinks

the wifi was extremely poor and kept slipping off, so you had to constantly re-connect

food and pool area, great location beach on doorstep, comfortable room very clean, excellent customer

staff were very friendly, the pools and spa were great and the room was always clean and made ready for me throughout my stay

was very nice and the breakfast was excellent

loved the restaurant such a good variety of food and pool area lovely

wifi in the room

each room with its own wifi code

really poor wifi, breakfast only from 9am, no 5th bed linen provided for us...

the wifi was a little intermittent but the staff were informed.,

wifi could be better.

pool bar was weaker than the inside bar

in addition we also were very impressed when the hotel staff were looking after kids, babies

the pool was great

pool areas are fab and plenty of beds, food was amazing, staff were so attentive and friendly, kids entertainment was perfect for my two kids, location was brilliant with a short walk to shops

nicely organised and we were offered a great selection of activities in the hotel (swimming pool, gym, game room with a pool table, etc

food for breakfast ,lunch & diner were excellent , at the bar drinks and cocktails were first class , with

pool, dinner breakfast

our baby to make milk but on the last two days of our stay i was told to get a refill from the bar but i couldn’t because it was tap water

it’s hard to come up with anything, but if being picky, a better children’s pool area with a slide or something

it would have been nice to have had a fish option at the breakfast selection.

4 pools when i really only had 2 one being decorative only and not for use and one is a tiny kids pool

we particularly liked the large pool area

view ) ; staff welcoming and very friendly; very nice , comfortable and clean room; very good breakfast

no aircon in the gym

staff so friendly and accomodating, great pool and food and drinks were great

uld be a bit more varied); wifi was ok in the room

wifi

get wifi in my room i had sit either in the bathroom or by the door to the hallway, as it was too weak

the quality of wifi in my room 14 was poor despite wifi-amplifiers

bed was a bit to hard, wifi dosent work well

there is also a gym on-site; it’s small but well equipped and perfectly fine for a workout

pool wasn't heated. no washing machine facility

terraces in the rooms as well as a small kitchen allowing to prepare quick snacks or food for kids

provided us with an early check in

great staff. great location for kids.

hotel is amazing for families with kids

is fantastic brilliant views close to beach approx 150 metres away down steps and numerous bars restaurant all around

all the staff, from the reception to the guys of the mini and kids club, from the housekeepers and maintenance guys to the restaurant and kitchen staff

everything was kept very clean pool, waste bins, rooms public areas centrally located

nice pool area, plenty of sun chairs.

there was a minor issue with one of the pools when we were there but to be honest this didn't really impact to any great extent on our

hotel is beautiful, more for adults than family with kids, perfect for couples and single travellers

the bed was comfortable and the rooms were nice. kids club was fun

the gym , made do with what was there but it could do with a rack / weights.

due to covid the facility's were not open, spa, indoor pool, kids club

wifi slowly, noisy, room size not comfortable

wifi excellent

wifi was also really speedy

wifi coverage wasn t great around the pool area

wifi signal is week and internet speed slow

location great ,breakfast,very good , and pool good

milk for cereals could only be obtained separately from the bar (a bit odd) and was not refrigerated

gym opened too late

location room was good nice breakfast

towels on sunbeds even before breakfast

location great gardens with path paths way flowers etc. pool all stylish

was lovely and spacious, pool was great, plenty of sun loungers, the cabana bed was a great addition, plenty of outdoor

my kids loved this place and wanted to stay forever

the roof top bar and pool was a bonus attraction too

i enjoyed using the gym every morning and the very short walk to the beach

wifi did not work.

the wifi in the rooms was very slow and unrealiable

wifi could be better. i didn t like the all inclusive wine, but this is probably my problem.

wifi is free but actually it s not working

only one problem, the wifi was sometimes very very slow.

quality of the diner buffet was medium and the quality of the wifi at the terrace bar and swimming pool was very bad

free in room safe and free wifi

not a genuine double bed - wifi was spotty in our room and rooftop pool area - long trousers required for men in restaurant

wifi connection not really reliable.

it made eating breakfast outside less enjoyable and we left the pool area occasionally because it was so unpleasant

spa was fantastic

breakfast was amazing

the pool area was very comfortable and despite the hotel being full there was never a shortage of beds

gym and swimming pool are great

lovely pool and

wifi on room 1156 does not work very well unfortunately

have stayed at hotel 3 times now and this time wifi was particularly bad. very sporadic,

internet, you are connected to the wifi but you don't have internet or you have internet but the speed is kaka, and the hotel is not a

wifi a bit poor in some parts of the hotel

wifi worked on the first day but never after that.

lots for kids to do

facilities and very good buffet breakfast

friendly, love everything about this hotel,from breakfast to pools to room to mini club for the kids

ideal for families with the siam water park only 10 mins away my free bus or 5 mins (5 euros) in taxi

nice that it had a gym

breakfast was incredible especially with the view and everyday a pastry chef would make something

the view was amazing and so was the pool and the hot tub

location and very quiet and private setting, excellent breakfast and some nice treats served throughout the day, the butler service was useful although

the pool was heated and the view was amazing

but it was strange for me that they don't make normal breakfast bag for the early leaving guests because even lowest category places always do

comfortable bed and, very high quality wifi

wifi was good

room service was quick, good and surprisingly inexpensive

the spa facilities also have an additional charge

the pool near the gym is heated very much, so even when

bus stop close by for free bus to siam water park which was perfect

pools were heated, comparing to some other 5 star hotels, where sometimes only one pool is heated

i would like to point out for fellow travelers is that there are not alot af benches around the kids pool and there are many things blocking the view to the pool, making it hard to see your kids

modern, excellent facilities, beautifully well appointed rooms with quality fittings and the breakfast is amazing

activities for adults and kids ,lovely pools 2 bathrooms in the room is ideal, all 5 star amenities expected in the room as

wifi and elevator does not work - hotel staff informed us in advance about these circumstances

nobodies fault ud83dude09 tv not set up yet for wifi, so only one english channel

the wifi was not fully fitted when we were there but the manager gave us a portable modem which helped

location is only good for people with car, no wifi bad:when we live there the hotel is still under construction, so some noise at the early

only thing that was not perfect was wifi

large home large kitchen, dining, living room area quiet parking on site great views seating area outside 20 minutes from the ferry

there is a parking inside the house

place has parking space too

parking

the parking was available

wifi didn't work at all the sink in the room was clogged and in bath tube water went outside while

great breakfast,comfortable beds, free bottles of water each day, champagne when arriving, good wifi

good wifi connectivity

bad wifi

location, sea view, staff and area in general is excellent poor wifi experience which took 24 hours to resolve but staff made up by offering us a departure room on

the spa was amazing and the location with respect to the malls, beach and local restaurants was great

only gripe i would have is that you recommend that the entry to the spa should be free it costs €20

the bread in breakfast was not fresh and crunchy.

hotel was quiet (adults only) and service was good and discreet

the tv and mini bar section furniture is beautiful

a few times people had quick enquiries

out wifi/bar opening times, taxis, etc) but were waiting in line for ages while people in front were

main terrace, snack bar, table tennis, lifts, free towels, table tennis, nice sun loungers, free wifi

wifi was excellent

wifi was difficult to access

good but we didn’t eat excellent well equipped modern gym staff very helpful couldn’t get a late check out but we got a courtesy room which worked perfectly to shower and change

we loved our junior suite, and had a fantastic sea and pool view

the little things they do like when they see you leaving your room and offering you a lift in the golf cart to reception and just seeming to genuinely care if you are having a good stay

excellent breakfast excellent accommodation excellent staff

especially esteban at breakfast he was on point friendly and helpful rikki at beach bar hard working happy and warm ines at reception even called me in uk beige hand to make sure my

breakfast. nice clean pool area. staff very pleasant and helpful.

super friendly staff, proper all inclusive in terms of food and drinks, self catering rooms, laundry facility

was located within walking distance to two golf clubs

approximity to airport, very small town, so not much to do except golf and submarine trip.

great location, great hotel, perfect breakfast ❤️

wifi did not work well in the room, only in the lobby

only one minus-poor wifi in the

the wifi in the room wasn't working

they offer you tastes horrible sometimes the quality of food was poor

wifi connection was very poor

lovely staff, they agreed for the late check out without a charge

the reception area could do with a bar or coffee area

nice swimming pool and bar with it

cleanliness. layout of the pool and restaurant was very good. the bar was also very good.

pool, wind sheltered, good location, nice weather, spacious apartment, well equipped kitchen ( i didn't need

since it’s adults-only, it’s mostly quiet and relaxed

the main attraction i found was the infinity pool next to the beach

location is quiet. adults only hotel beach / beach bar

- plenty of sunbeds around the two good-sized pools - room and communal areas were very clean - spa treatments and therapists were fantastic and good

65+ year olds, i didn't realise adults only meant pensioners only

the heated swimming pool. the food. the room. the kindness of the staff

you have to pay for water at dinner and throughout the day , it is provided at breakfast only

food excellent staff very nice pool areas beach views also good complaints

gym is a little crowded and small

a tv in bar to watch football.. supply water with dinner

paying for parking...wifi was variable

wifi should be free everywhere and not just in lobby

on the first day, wifi connection in my room was weak, but once i inform it to the receptionist, they fix it very

poor cleaning of the room and bad wifi connection.

wifi excellent

wifi was quite weak

wifi in the rooms was basically so weak it was non existent

4 star hotel should have wifi in the rooms only one english speaking tv channel available is not 4 star the restaurant is

wifi throughout hotel & grounds is good

wifi slow. not enough sun umbrellas. same music everyday at dinner, morning.

wifi was a nightmare, it didn t work in our room

wifi was sketchy in our room

the wifi doesn t work properly and i was unable to get mobile signal at that exact spot too, no

utside it was fine

friendly, helpful staff. good size room excellent wifi isolation, well away from any town noise.

wifi sometimes did not work ---another engineer in the room

speedy wifi

good wifi throughout site

great food, good gym, nice birthday surprise, giant room

noce gym and other activities such as yoga were included

the several swimming pools, only one was heated and comfortable enough for families with smaller kids

the hotel has a gym, sport courts, a souvenir shop, pool bars - 3 euro for a glass of wine, 6 euro for a cocktail for eg) and a la carte restaurants

i had to critique a little i found the spa to be noisey

pools including 1 heated ,lake for kayaking, nature reserve park , many sporting facilities , kids club excellent, night shows every day, food is very good, staff are very kind and

the bar lounge area is small and not very inviting

the pool areas were very comfortable; the royal level area has cabanas and day beds and nicer loungers

spa staff never actually seemed to be there so nobody to talk to about services etc

choice of food, breakfast, lunch and dinner, friendly efficient service

the royal level area and pool side service was excellent

in the royal breakfast/ buffet …

was spotlessly clean, the shared kitchen & bathroom were both great with an alternative bathroom & kitchen on the excellent roof

clean, beautiful blue color and rather cheap. good to have the kitchen.

in shared kitchen was missing stove

kitchen was great and complete

access to an equipped kitchen (kettle, toaster, microwave, refrigerator)

large and comfortable common room and kitchen

huge kitchen, few bathrooms, comfortable bed, clean facilities, wifi, friendly staff, central

near the airport and very clean. kitchen available for use.

bed dorm super offer - big common areas huge kitchen really fully equiped nice rooftop terrace and cool people around if you travel light its a

the kitchen is really well equipped

the pool had cold water but enough space for sunbathing

the breakfast was interesting

breakfast would have been better for me, because of early programmes

breakfast was amazing

& rice was overly salty and too dry like it overstayed it's welcome in the oven) dirty swimming pool (maybe just nobody expected us to go swimming in

swimming pool, view, garden, flowers, bar terrace, a la cart reataurants

staff at the snack bar were always in a rush and the cups for the drinks are tiny

territory with access to a rocky beach and a pathway along the coast, nice facilities, great kids club and entertainment (kudos to noa, chris and cesar ud83dude07) food was various and fresh

pool side snacks not that appetising. beds not that comfortable, bathrooms need updating

only beer available after 11 o'clock in the snack bar at the square

wifi was poor, it was sometimes hard to watch a youtube video not to mention uploading some photos

no wifi in room

wifi in the room is bad

- wifi was bad

wifi was good for work, stunning surroundings to walk about

wifi coverage is decent when in your room, and at the pool, but could be better.

the wifi coverage was not good across the hotel

quality of the wifi was not good all around the hotel area

everything was on qr codes but wifi was sketchy at times

another disadvantage - there is no wifi in the room

wifi in room rubbish

wifi and tv stopped working twice in my diamond suite.

wifi

no wifi but didn't need as rocking music

is the same problem i suppose)

the gym needs improving. too small and not enough equipment.

lots of fresh fish meats and pastas at the show cooking stations la gomera bar fabulous spot for a drink and watch the sun going down staff were very helpful and attentive

the adults only pool was excellent

talented are those guys honestly: amazing shows as well as entertaining the children and teaching gym sessions all day

we are a family with 2 kids

they even volunteered to give me a late check out since it was after 2am when i arrived

the breakfast was sufficient but nothing special

the coffee at breakfast from the automatic drinks dispenser was about the worst i have had.

the staff was very friendly, the breakfast was pretty good, the location is good.

breakfast was good some fruit would have been nice

all the staff were lovely, breakfast excellent

wifi in the room is terrible

the beach is so close the wifi can still be received

wifi could be a bit hit and miss but generally worked fine and i'm really nitpicking here for

they said wifi works only near lobby,

free parking is provided and good-quality wifi is in the room

the wifi device was placed in the hallway and the only places in the room where we had enough signal

room equipment

wifi dinner menu was non-trivial - some offers should be preordered and that was not mentioned in

the wifi could have been better but not a big deal.

table although the room was large) wifi very patchy breakfast disappointing

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

there was reserved parking available right out front

there is also a big parking lot

kettle, no water

uld only have been a bit warmer for my taste) & sauna, great

also missing kitchen extractor and several essential utensils didn’t help either

huge balcony (normally such balcony could be for three hotel rooms), beautiful ocean views and a kitchen

kitchen was stocked with all the things needed to cook

why not have tv in sitting area lighting poor in living room/kitchen overhead shower not working

very basic kitchen tired decor and fittings

friendly front desk who let us have a late check out so we could get one more dip from the sundeck

great breakfast too with beautiful views

great breakfast, comfy beds and spotlessy clean

if you have kids, there is a public kinder park right in front of the hotel

a variety of food for breakfast for all tastes and dietary recommendations

very fast wifi

wifi stability/signal needs to be improved.

wifi is very slow

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi in the room is very bad

wifi signal did not reach to our room

t did work in other rooms).

wifi wasn't working properly pillows weren't so comfortable you'd probably need a car or taxi to

only could we wifi access in the common area wich i find quite

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so not a big issue for one

wifi problem may have been with my device

wifi was absolutely appalling

elevator and wifi connection not the best

really bad wifi and the smallest tv i've seen in 10 years!

great hotel,spotlessly clean,lovely friendly attentive staff. excellent wifi. great food.