lovely rooms. great staff. good bar menu

may put off some people who are expecting a more welcoming private access, but access through the bar is also possible

the staff and locals in the bar could not have been more friendly and welcoming

clean hotel with cosy wee bar attached (nice choice of beers) staff were very helpful (in particular jennifer)

a while to get drinks from the bar a couple of times

free wifi great and facilities in room very good

wifi in main building was good but a little weak in our room

the wifi connection in the rooms was free and worked well

free wifi and parking,

complaint that the wifi code was not available in our room and we weren't given it at check-in

wifi could be better

only small thing is wifi is not great

very specific about what you'd like in what quantities)

free wifi, which works

no wifi available! mattress could do with changing as the coil springs are very uncomfortable.

comfy bed, great wifi, good breakfast

good for business stay over , good wifi, good shower

were disappointed with the wifi at the hotel which was very poor and didn't work most of the time

free wifi was poor and bad phone signal at the hotel

the wifi did not work in the breakfast room

we had a few drinks in the bar before going up to our room and the staff were really accommodating

room was lovely, the bar and food was excellent along with very friendly staff

as none in the room (we were there 2 nights) that was fine as some were left while we were in the bar but room was not made up next day and we had no toiletries (unlike other rooms) the whole stay

dimly lit in rear of hotel and limited space as busy bar/hotel tables reserved not much bar space to relax in a

the food was first class both the evening meal and breakfast, the drinks form the bar were excellent and good value for money even a good selection of real ales on my visit in good

free wifi, pool, gym, sauna and jacuzzi all brilliant. hotel is lovely and staff are brilliant.

wifi wasn'the that good

wifi access

wifi was absolutely fantastic

+ location close to the m6 + clean + good wifi + free car parking on site

what really made my stay was the young man who worked behind the bar

we had a drink in the bar and lunch in the cafe, both were nice and reasonably priced

location was good, bar was convenient and had a good selection, reasonably priced too.

evrryyjing the only down side was check in was at the bar and as it was very busy had to watt 30 mi

a lovely place excellent food friendly staff and great bar with live music

good wifi signal throughout

only complaint was that the wifi did not work with my macbook

wifi was good, staff were friendly, food was absolutely excellent

the bar had a dreadful atmosphere. the wifi isn't great.

wifi was a little slow. the building was a bit of a labyrinth

wifi kept dropping out on second appliance (kindle) breakfast was barely warm, beans too sweet and (-)wifi not good in room 11 (-) the wifi kept dropping out and given that the mobile phone signal is a bit sketchy in the area (barely (-)nothing really other than i struggled to connect to the wifi (-)wifi was unavailable in my room. (-)wifi service was patchy in room 68 (-)didn't like the fact there was an open wifi system even though i have a vpn network with a low mobile signal on two networks ee and o2 it (+) good wifi, easy to connect (+) the staff worked on my wifi problem, and found a satisfactory solution for me, albeit by moving me to another room where (-)wifi in my part of the hotel was not working - no wifi signal obtainable

price of additonals is high

the gym was shut

food delicious , no waiting at bar to be served, evening buffet was excellent with so much choice

we stayed during the open golf week. well done for serving food up to 11am.

of the guests or residents were very loud and kids were allowed to run wild in corridors and stand on dinner tables and residents argue at front

lovely modern clean hotel. ev chargers on site. comfy beds. breakfast included in stay.

think there were mugrant s being housed there and the kids were giving to play in the car park, nit the place fir them there are no facilities for anyone

friendly staff. close to family. close to transport close to laundry

the food at breakfast was lovely and you could have as much as

no tv in bar area to watch england but tv in room made up for it.

reception staff and restaurant staff lovely, the chef asked if we wanted our kids meal out with the starter which i thought was lovely

noises that scared her and caused her to slip breakfast quality poor and lack of communication on kids eating

accommodation separate to bar so no noise

the hotel is separate to the bar and the bar is lovely sitting outside on a night while the lights are on is so peaceful at last

really good location. comfy beds and very clean room. easy early check in.

easy check in by very helpful staff, also early check in from 2 pm, which fitted in ideally with our plans

mention breakfast so when checking in i asked about it, the bookibg didnt ibclude ut but the bar was open at 7am and you can purchase it in the morning

early check in. very clean and kept well. staff are very welcoming.

good location and very nice bar and restaurant area

clean throughout whilst the standard and variety of food on the menu in both the restaurant and bar was high

room, very comforting after coming back from the all nighter :) also convenient downstairs bar and an easy walk to wigan town

drinks are cheap in the bar ud83eudd2a

staff, location, rooms, bar , cleanliness

very querky. comfortable bed's. although there is a bar downstairs we didn't hear any noise

) pleasant, quiet bar with original features, a traditional juke box and relaxed staff

everyone working in either the hotel or bar were lovely

some of the bar staff should learn to smile more

unfortunately we were too late for food but later on enjoyed the bar facilities

bar closed a little earlier than i had been told it would

bath tap dripped all night wifi kept dropping out building looked tired, worn in general

and location worked for me, good beds, good wifi, shower and a good pub across the road

staff very friendly and helpfull. good wifi. cheap

im a repeat visitor here like location,staff wifi

bed linen and bathroom were clean and comfortable. hotel wifi v quick.

everything bar location

good location for a stopover, good pub next door and a park for kids.

our shopping was being kept in the laundry store and it was returned to us in tact

as a family of 4, 2 adults 2 kids, it was ample space with a double bed and two singles

pub beside it was great for food and drink, lovely breakfast and there is a kids play centre 5 steps from the front door

location perfect, clean, good size room, nice bar and breakfast facilities

early breakfast provided as i had to leave at 7am to get ready for a wedding, late check out for the rest of my family who didn't need to be at the wedding until 12

excellent breakfast

lovey helpful staff, very efficient, breakfast delicious and fresh.

dinner and breakfast and the clean neat room

wifi was poor!

great customer service. clean rooms. quick check in and check out. good wifi connection

breakfast expensive but tasty, wifi unreliable, food and drink very over-priced on the whole.

stayed here before, easy access, great to work from with good wifi, relaxing hotel.

wifi dropped off quite often but nothing major,

best in room wifi of any hotel

how can a 4 star hotel have rooms that are wifi blackspots

no wifi at back of hotel. view from our room was awful. no view really.

wifi connection was quick and easy

got a complimentary breakfast, as we could not get wifi

wifi - multiple complaints to staff but never fixed, spoke to the owner but he was playing golf

friendly chilled staff i’m the bar downstairs, clean cozy room, perfect location

comfortable bedroom. great location for golf courses. very competitive pricing.

room was directly over the bar so it was quite late when the music and noise died down

hotel has the most incredible bar ever, such a lovely place to have stayed

television plus sky free wifi iron hair dryer

room was comfortable and clean. breakfast was very fresh and tasty.good wifi.

sky didn't work in room wifi not great bathrobes softer

the wifi worked

the decor in the room was beautiful, good wifi access and sky tv.

the kids also loved having their own room and tele

breakfast was lovely

, continental breakfasts excellent, staff all lovely and helpful, to say the hotel had a lovely bar our room was really quiet

breakfast is always nice

hotel was absolutely great - the rooms and bar area are decorated stylishly and everything was so clean and fresh

kitchen facilities were perfect really enjoyed cooking in there

kitchen facilities are great, everything you could possibly need

although we didn't use the kitchen, it was well equipped and handy for bringing food back

the kitchen had everything we could need, plenty of seating area, the whole place was sparkling clean

there is a fully equipped kitchen,and dining room,which guests are free to use

hot tub and swimming pool and the staff were good

there is no pool or gym in operation even though their website says there is.

gym and pool central location

i rang to request an early check in and the

and my grandson stayed absolutely brill they have clean it up wallpapered painted next is the pool so they are doing there best have deals on with bottles off beer going to stay again just hope

lovely hotel .. easy all round comfortable stay .. wifi could be better

to citicise at all but maybe a little more light in the room and wifi could have been quicker

wifi hit and miss

the wifi signal can be hit or miss in the corner rooms.

the wifi kept going off, and was very poor signal.

noise from the gym, also on the 2nd floor, was considerable

location perfect for visiting golf courses

what gym facilities were available

staff on reception bar and restaurant, lovely view over the lake

were on the 2nd floor which is where the gym is located, it was quite noisy from the gym

great stay, really enjoyed the buskers night on in the bar that evening.

we were there for a party which was only downstairs so it was convenient, bar staff were lovely during that also

reminds me of the bar on the tv programme, 'cheers'

the bar staff was great breakfast was excellent

bar good food friendly staff comfortable bed and great shower all for about £60

large room tea/coffee great shower fluffy towels and toiletries black out curtains, tv and good wifi

existent wifi due to being in the basement

or cheaper wifi would improve britannia hotels

parking fee and paying for wifi

wifi is expensive at 7 for 24 hrs after 2 x 20 mins free, although it is free in the lobby

breakfast was ok.

excellent little hotel excellent facilities comfortable bedrooms nice bar great location

the breakfast and service were excellent lots of choice

whole experience ie bed, shower,breakfast,impresive art work, helpful and friendly staff,we did not use the sauna but now we know

breakfast was excellent and really set us up for the day

not need to use the wifi although it was available if i needed it

my wifi would not work !!!, no worries though

was unimportant to me for a short night stop - there was a hand basin, comfortable bed, tv, good wifi and a large enough desk to work from

no wifi in top floor room.

the wifi may be a bit slow especially during the evening

staffed we were unable to book a table for 7 on the friday evening also went for a drink in the bar just after 9

to us this was going above and beyond which was very much appreciated also restaurant staff and bar staff very friendly and welcoming and

unfortunately a few items on the menu and bar items were not

especially kate on reception who went the extra mile to help us out with phone charger and early check in for our

was nice and clean and the staff where friendly unfortunately the staff in the bar at breakfast let it down

continental breakfast was great and fresh juices

breakfast was a serve and make yourself arrangement which worked for us as wanted to have a chilled

mini fridge in the shared kitchenette was too small to put anything in (the continental breakfast items took the space)

the shower was excellent and the self-service breakfast all one could wish for

continental breakfast is included each morning

incredibly nice room, good bathroom and a small kitchen

there's a well equipped kitchen area and a lounge and like all apartments they leave u biscuits and a jar of sweets

i rang up and told them i was coming in early and requested to have early check in, our room wouldn’t have been ready in time so they

it had everything we needed for a comfortable overnight stay including a tiny kitchen, teabags and coffee etc and fresh milk in the fridge

was lovely and clean - my only complaint was the smell of food that came in from the restaurant kitchen

staff were super helpful and room was clean, well equipped with mini kitchen and a very comfy bed

the kitchen was really well set up and i appreciate the fresh milk in the fridge and basket of snacks

location for our stay with 3 small kids, right by town but quiet and parking close by

check in was very easy and lovely set up including kitchen area and a table to eat dinner

hand soap in bathroom and kitchen sponge was old and dirty

free wifi needs to be secured

no extra cost for wifi or parking which was great at the rate i paid

wifi is free and a decent speed too

my devices didn t like the wifi for some reason,saw it as a risk which i couldn t overcome

the safe the wifi

good rooms, good wifi, clean.

-especially the table to work from and wifi fab

unsecured wifi. only one very slow lift.

didn't like my view, or the lack of wifi

relatively spacious room, good wifi, nice bathroom, tiled

for work, late check out was available

struggled to connect to wifi so used my data instead

wifi was a bit patchy in the room but fine elsewhere in the hotel.

parking was an issue & wifi, couldn't connect

free wifi. perfect breakfast!

xbox wifi

lovely original interior and decor. parking and free wifi. great breakfast. quiet and relaxing.

wifi could be better

wifi could be a little stronger in the other areas of the hotel however, this does not fault the

wifi was good, a few times it wasn't available

polite and extremely helpful, my room was very clean and was provided with clean towels daily, wifi was a bonus :) and breakfast was lovely, i'm already booked for my next stay

we requested an early check in and that was no problem

everything, room rate very good, friendly and welcoming, early check in, extremely quiet, comfortable room/bed and an amazing breakfast

also had space to park a jeep and trailer there

to where l needed to be, early check in so massive bonus, check in was quick and easy, room was big for a single room, bed

on site parking and a great breakfast

the full english breakfast was excellent, made to order, and they made smaller versions for the kids

breakfast was nice

loved the breakfast

fans very low windows so no gud for kids very hot water in shower like kettle hot burnt our skin

really liked this hotel, the decor in the restaurant and bar area was lovely

bar & restaurant area very relaxing

i had to wait several hours after checkout and they were happy to let me sit in the bar with my laptop and work

the staff was very friendly , always a smile from the cleaners to the bar staff and the chef even came out and asked if everything was ok with our meals , a great

country pub, nothing too much trouble,let us have an early check in at no extra cost

wifi would not allow use of facetime or skype

wifi reception in my room, bathroom extractor not working and beginnings of mold growth on bathroom

at times the wifi kept going off however it really wasn't a huge issue at all

couldn't get the wifi to work and there was no explanation to be found in the room

wifi

breakfast was very tasty and the staff were full of christmas spirit

i rang and asked for early check in which the staff was pleased to help with

nice friendly atmosphere around the bar area and outside

sorry☹️ breakfast is superb

, tea coffee and everything else included sweets biccies and hot chocolate was great for the kids

weak wifi signal in the bedroom and lounge.

wifi privacy policy and required information for its access. no bathrobe supplied in bedroom.

the wifi was poor considering i was there on business and the tv signal was poor too

the wifi was the only thing that could improve

wifi not good a little tired looking in places

a fan of the 'continental 'breakfast

location was good and also breakfast ud83dudc4d

the breakfast is always the same , no variant

good breakfast, excellent location

a little breakfast bag in the morning was just perfect to get you going ud83dude0a will use this place again

nothing not to like about property and bar all ud83dudcaf

the bar area had a lovely atmosphere and served excellent

clean spacious rooms, very comfy bed ,great atmosphere in bar ,very friendly staff,great location, a short walk to beach front ,and restaurants and bars

birthday he was given an extra special room, everything about the hotel was exceptional, the bar area was a bonus too, breakfast was great couldn

good late check out

sh i had longer to enjoy them) wifi good.

nice breakfast, wifi was terrible

clean and comfortable. good quality bedding. free wifi

awful wifi awful price was alot for the fridge you got a couple waters and 1 coke

wifi strength very poor in the bedrooms which is nt great for work purposes.

wifi was for use of everyone in pub, and weak signal didn t even carry to our room

couldn't find a wifi password anywhere, i could have gone down to ask, but by that time i was already dressed for

iron, hairdryer, tea/coffee/biscuits, shower gel, abundance of towels, free wifi

information re wifi code

bedroom was run down with broken furniture, no remote, wifi or proper working kettle

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

nothing much but had gym

comfortable bar area for evening drinks

lack of alcohol in the bar for cocktails, not alot of choice of cereal

was very good as we had long days ahead of us at the open golf at hoylake, the second morning travelled to leeds bradford airport for a holiday to bulgaria

com and through the welcome pack left on the kitchen counter

the wifi was superb

very comfortable room with tv and easy access to wifi

wifi connection a little low

clean room, wifi signal was also good

however, wifi is hard to connect

breakfast was good and free wifi is a good perk.

good wifi and location

room was nice and big, big bath also, good wifi

didn t work very well so we didn t really get to watch tv as we couldn t connect to the wifi, the breakfast was pretty average and we had to pay 12 each to use the

food is good, staff are great, wifi is fast and plenty of parking

a big shout out to dave the bar manager who was amazing

staff welcoming bar area very comfortable

staff food bar dog friendly all excellent

car park was close and we could access our room from a side entrance without walking through the bar and restaurant

lovely bar with tasty bitters on hand pump

wifi was good for emails and surfing net, didn t try streaming on netflix though

wifi warning that it was not secure so did not log on to it air conditioning - the room was hot and

the wifi was stable

was great, parking available and free wifi

the wifi was good

wifi wasn't working

couldn t get wifi to work in the room.

wifi at all obtainable in our room, room 6

wifi did not connect but again not the end of the world for me

also i could not get connected to the free wifi

had booked into the ribby hotel for a spa day experience

much quieter than staying in spa hotel but still very close for using the spa.

lots to do. the spa was fantastic.

there is a lot to do aswell such as mini golf, boating lake, fishing, golf course, archery, climbing wall, nature trails etc

lots of activities - golf, tennis, climbing wall, bikes, swimming,

wifi signal needed to be better in our accommodation

wifi was poor. connection kept dropping off and on.

free wifi should be available 2

no free wifi

wifi hit and miss

wish bar was available till later

my room was one of the closest to the bar area and the cabaret is a little loud, if you need an early night ask for a room further down

own bar too

very clean, bar on site, staff very helpful

the staff very friendly bar staff ann marie

wasn t any wifi in the room and the cooked breakfast was poor

only thing if i m being picky is the wifi is a bit slow but it works.

wifi is an issue in april 22

was a poor signal of wifi in the bar area, but otherwise excellent in the room and the rest of the hotel

the wifi was excellent, the room was large and airy and the in room

asked for a late check out and they didn't mind,, free parking,, really excellent value for money

arrived late, so this

good food, lovely staff. clean and tidy. close to work. free wifi, lots of parking.

wifi was so bad that it keeps disconnecting every now and then

wifi was reasonable

iron in room wifi password wasn t just provided - needed to go downstairs to get it

gym, heating, staff very friendly and helpful

breakfast slow service however with the wait

required for bar and waiting staff

standout rooms are clean and comfortable gym is

very friendly staff, good choice of breakfast and clean room.

wifi did not work on my tablet

the rooms were lovely with access to large tv with free wifi which isn t advertised but they do provide free wifi

a ethernet cable connecting from the wall socket directly to the tv instead of relying on the wifi

difficulty getting a wifi signal but not a big problem.

equipped and everything was straightforward from checking in, dinner, wifi login, to checkout

great bar and restaurant and excellent breakfast

trying to find a negative but couldn't,it's a lovely hotel great bar and beer garden, great breakfast and the staff are so nice always smiling and couldn't do

check in to the bar staff, the service was excellent and the room was lovely

mins from the train station which was a great help when the rain came down plus the place has a bar facility followed by a restaurant also a cosy lounge or relaxing area it’s also linked with

all bar areas are clean, and the room is comfortable

breakfast is a highlight of my stay, with a delicious spread that sets you up for the day

close to everything very well run very friendly helpful staff and a smashing breakfast

breakfast was very very nice

breakfast was really nice and staff were so friendly

we felt very comfortable not just in our room but in the bar and tv room

staff were nice and good wifi

decor and bar restaurant

nice pool and gymnasium

first class very helpful and obliging breakfast was also great and it was included in room price bar was very comfortable and nicely decorated and staff where

stunning bar and restaurant area