the bar and restaurant serves lovely food and the quiz night when we stayed was very good

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

lovely restaurant and bar with nice local people and excellent kitchen, best madras curry ever

the noise that came up from the bar til very late

limited bar menu on a monday evening.

nice locals in the bar area to talk to

the staff were very warm and friendly, as were the customers in the bar and restaurant

brilliant location early check in

i requested a late check out which they very kindly allowed

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

there is free wifi available, but it kept dropping out in the evening.

lots of parking, good wifi, would stay again

wifi was very slow but fair enough!

wifi so easy for me to connect too

slow wifi

i had free wifi which helped me with my work

nice breakfast, good wifi

very reasonable prices. nice location. free wifi.

staff are rally helpful and pleasent. wifi was fast. beds were comfy.

accessibility, friendliness, excellent breakfast, easy wifi, decent tv, helpful manager - all good

the staff were friendly and helpful. the bar area was lovely and breakfast was great

i am a thirty seven year old woman with three kids and was visiting a friend nearby

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

access with small kids and rooms were small

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming staff

wifi was fast , room service was

good hotel . staff , cleanliness, wifi , even bar had not bad prices. all good ud83dudc4d.

ample free parking and a good wifi signal makes a nice change from other larger chain hotels

wifi was very weak

wifi connection was poor in room 202

bar is competitvely priced and staff very attentive and helpful

booked in , we had a meal in the carvery which was very good, very clean throughout the hotel, bar and

bar is spacious which allowed us to enjoy our company as a group in comfort

room was comfortable furniture a bit dated but that didn't matter lovely bar and restaurant food amazing

staff were very friendly, the bar and restaurant were comfortable and really good

was great to stay at with easy access 24h, parking right outside and the food was lovely, big breakfast and a bar that's quiet in the evening

there was a warm atmosphere in the bar downstairs, breakfast was delicious and the room was really comfortable and quiet which was

lovely breakfast selection and perfectly cooked

a very nice breakfast to finish off the

the host said all they did was bar snacks but the size and quality of the gammon i ordered was top notch

bar area, room was nice, clean and spacious

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

we liked everything about this hotel , staff, room , bar all was top rate .

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

outstanding value and very clean. breakfast was great too

delicious cooked breakfast

the staff were friendly and the breakfast was delcious.

amazing. great host. beautiful breakfast

clean rooms good food excellent bar & locals friendly staff great value

there was some noise from the bar but nothing that stopped me from sleeping

it stood out from the neighbourhood, bar area nicely spread out tvs everywhere, really well equipped, bit of a treck to the rooms but

the staff in the bar were really helpful and welcoming, and it was a lovely place to sit if i didn't feel like

bar that was a fab stay and the food is

entry from the street was a climb of approximately fifty steps from the bar to our room

parking available

comfertable place good approach parking

it was cosy had good views and decent facilities in the room.good parking.

great location & cheap, well stocked bar

locals staff the building plenty of parking on a bus route is a lovely place to be and definitely coming

slight quibble was non-availability of wi-fi in room, although wi-fi was available in public bar and lounge

monday the restaurant and bar closed from 6 p

i even managed to get a last minute drink at the bar and enjoyed the company of a few locals

bit of bar noise, but it was saturday night

great pub,awesome bar staff and hosts. comfortable room,close to work

breakfast was lovely plenty of variety. the hotel was spotless and staff were very friendly.

superb breakfast lovely produce

the breakfast was out of this world as well

that i could think of except booking breakfast the night before seems a little odd but not a deal breaker at all

the breakfast was sensational

friendly staff, good parking, the food and bar looked great however i didn’t have any food.

spacious rooms with a fantastic restaurant and bar on the grounds

available from the premisise but easy to get to tesco/kfc /morrisons all within a 5 min drive bar shut early on the saturday night that was a shame

outstanding, warm hospitality with excellent breakfast and superb bar and food for dinner

the bar in the pub was very entertaining and the locals are so friendly

bar and quality of breakfast

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

location, good price, easy to find parking space, staff very friendly, although bar was quite busy and loud, room was very quiet (we had family room)

as i had to go into a bar where people were drunk and vaping inside

place to stay, clean & tidy,& a bar with a good atmosphere also has a nice dining area with a good choice of meals

hotel was clean and tidy and had a nice pint in bar area

the bar needs updating to be in line with the hotel rooms.

wifi, once connected was good

good wifi thankfully as we had no signal

would have been nice to have functional wifi

st

no telephone signal at all, but wifi is pretty good

early check in location

for early check in of 10

everyone was very friendly, the snack bar in the room was the best i've seen!

we arrived late and their kitchen was closed so they recommended a very nice local restaurant a couple of miles away which

room and bed, kitchen area, nice host, parking within premises, breakfast, stable wifi, nice area and base to

it had a loveley kitchen and had everything to offer

location for my work and cym carn forest; clean, well cared for and good facilities in the room - kitchen and lounge area

wifi didn't work, kitchen facilities not as described

wifi - no signal in room. waiter could have brushed his hair !!

was excellent except for the wifi

wifi did not work in. room i was in room 28

wifi was good

wifi in the bedroom was slow - but ok in reception area

late check out on request and an excellent breakfast

good quality wifi too

the wifi worked well

heating and cooling options available, as well as a tv and free wifi access

been better, comfy beds, beautifully equipped shower & bathroom, tea & coffee making facilities, wifi etc, and in the morning, we enjoyed a fantastic breakfast

wifi was a little hit and miss also

room was really clean and it was lovely to use the swimming pool

location for cardiff easy bus to cardiff saving expensive car parking , access to m4 made easy to visit othe locations like st

lower ground floor too close to the spa , there was a smell coming from the sauna which permeated the

had the pool, steam room and spa all to myself sunday evening

pools a bit small but kids loved it

lively friendly bar on site and superb restaurant

parking

it was clean , staff were exceptional and food wonderful , on site parking

the food was amazing (dinner & breakfast) even though they were so busy with xmas parties they still made sure we were happy with (+)lovely helpful staff and the breakfast was fantastic (+) jason made us the best breakfast ever (+)and helpful staff, nice clean room and good variety breakfast (+) lovey breakfast (+) could not finish the full english breakfast however it set us up for the day (-) could change full english breakfast to a full welsh, let's showcase our culinary expertise (+)the hotel was clean, the staff very friendly and the breakfast was excellent! (+)great breakfast in the morning (+)comfortable bed & large breakfast (+) the breakfast was included and again absolutely beautiful

free parking

it was quiet and wifi was a good speed

reasonable price evening meals and great wifi connection in room

lovely room, great decor, super comfy bed, fast wifi, great shower, helpful & friendly staff.

good location, great wifi, good facilities and the staff were great.

the information left in the room about the facilities, breakfast and wifi was very helpful

i liked my room in the coach house but the wifi failed on the last 2 days which was a pain

poor wifi signal in the coach house

wifi weak

wifi didn t work in the hunters lodge but brilliant in the hotel itself.

wifi was working fine

clean and great location for ev charging

very cosy bar area, with very friendly staff.

and breakfast were exceptional, unfortunately i didn't get chance to taste the evening meal as i was to

really nice breakfast

the views from the restaurant are incredible and the cosy bar was lovely for a drink by the fire before and after dinner

the staff were very helpful giving us early check in so we could change for ceremony

food and drink in a cosy bar was really good

although it would be great if they did do breakfast but they do leave pastry's out and you can make a coffee

the newly refurbished bar downstairs was a great place to have a drink after a long journey

breakfast wasn't available as the kitchen didn't open until later

breakfast served in the bar but kitchenette outside the room with table and seating

adults & kids shouting & running through the corridor slamming doors etc avoid when there are weddings on

pillows were very hard room a bit hot spa bath took forever to fill

parking was nice and easy

no kids party below my room

no plain ice cream for kids like strawberry / chocolate/ vanilla, breakfast was nothing to write home about

were so lovely and friendly, accommodated late check out for me

a lot of kids running around without parental control.

room above had numerous kids staying

perfect and kids option

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

they have a separate bar and restaurant to the accommodation

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

rooms and surroundings a little tired but cafe bar area great

room were comfortable and there was parking

e restaurant is spanish themed)

breakfast was a select off the menu which made it feel a little more special than buffet style

breakfast was very nice but all based on a spanish menu

good choice for breakfast

quite a busy bar and restaurant

nothing - but a small bar of soap in bathroom sink would be appreciated!

breakfast serviced by claire was delicious and exactly what we needed before a day of hiking

great coffee lovely cooked breakfast friendly staff in lovely location

the bar staff and restaurant staff were extremely friendly and welcoming, with the inn having a very

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

fully booked when we arrived if we could wait awhile they would find us a table either in the bar or restaurant

there was a welcoming and cosy atmosphere in both the bar and restaurant with plenty of choice of beers and ales

stayed on a friday and saturday night and the music from the bar downstairs stayed on until 11pm

the bar and restaurant areas are great and the food was exceptional.

the reception in bar staff to the young lady who serve breakfast was a very pleasant stay wish i could have stayed

location was perfect, beds comfy and breakfast was lovely.

lovely cozy bar with good selection of drinks, lovely ròm with oak beams, very comfortable

exceptional breakfast in the penny farthing over the road

breakfast was tasy, in a quiet bar across the street

facilities, spacious clean modern room with comfortable bar and dining area

wifi was very poor

good food. good wifi enabling to work in room.

my room was a little too far and wifi connection was not very stable

food and drinks were great, the rooms were beautiful and provided nice tea/coffee wifi was good the place was beautiful and clean the pool was my

wifi in the room was poor, very slow

excellent food and service. very good wifi.

shower, big bed, big flat screen tv, good wifi connection, free drink token provided for the hotel bar, friendly staff and attentive service

nice hotel, good wifi signal, clean and confortable room, good location, wide parking even if with extra cost

8)

issue i had was tat there was no wifi, told by reception that you could log in but did not appear to be any

breakfast i’ve ever been offered in a hotel like this

everything. great welcome, lovely room, sparkling clean and the best breakfast ever

i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was very sweet

fantastic breakfast

clean and comfortable room. lovely breakfast. parking. close to centre of town.

the wifi speed was great

free wifi

the wifi was also very fast

this was very much above average excellent wifi nice food bed / pillows superb

wifi works, not quick but works so i can work

full english for me, muffins and pastries for the kids

kids loved the swimming pool

plenty of comfortable seating in the bar area

staff very helpful especially the lady that booked me in particular the young girl on the bar friday morning

bar meal was a bit small for the price but tasty enough, bar prices a bit high

the staff was very friendly and helpful room was great and the bar food was amazing

witch was provided, really need air-conditioning fitted, i didn't like that the spa and swimming pool area was not cleaned properly, so i ended up splicing my foot open on a smashed glass, witch

pool and jacuzzi also really nice and lots of room

comfy, clean, good food, gym, and a full breakfast for £70. what's not to like? top marks.

well cooked breakfast, lots of choice in a lovely dining room with fantastic staff

free wifi

could not connect to the wifi in my room, only when i was sat in the pub,

wifi didn t work at all in the back building, where my room was

wifi occasionally didn't work, room was warm at night, a fan could be useful?

wifi was not working in my room and they send me the wrong invoince

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

great vibe in bar with fab karaoke

the bar downstairs was buzzing and really reasonably priced

pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at 12 and the rooms are great, comfy beds and everything you could need

wifi a little difficult to connect but sorted quickly.

i struggled to get wifi working in my room.

needed wifi instructions in room and local guide.

very good wifi

feel water cups should be glass, wifi code and info on area could be provided in the room, just little touches that would make a

the bar area & food was nice enough

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

we didn’t eat at the hotel but did go to the bar staff friendly

the staff at the bar were a bit slow seemed to be only one person behind the bar

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

wifi didn t work

stairs) and the hot water took ages

wifi in the garden room was non existent a very weak signal

i was in the outbuilding, wifi was not available in that part of the hotel

the wifi was poor

the wifi wasn't working and the shower

the tv wouldnt connect to our disney plus tidy because of the wifi

5g in our room, quicker than the wifi and decent sized room

wifi was inadequate

wifi dropped out frequently

clean, comfortable, good wifi

the wifi was patchy and unreliable.

wifi can be improved. very minimum connectivity in our room.

wifi signal was good in the lobby, but no signal in our room.

great location, good wifi, good breakfast, clean and tidy rooms

wifi worked well (room 201) (+) free wifi (+)hotel was beautiful and had the fastest hotel wifi i have ever had (60+ mbps) ud83dude2e (-) 10 per breakfast. wifi didn't work (+)comfortable bed. bath. breakfast. wifi. friendly and helpful staff. (+) the wifi in the room was very good (+) good strength wifi (-)street where hotel is located was a bit rundown. wifi signal was poor. (+)everything was perfect except for the wifi. our room was 218. (+)location, good size rooms, wifi worked properly.

last but not least, i enjoyed the swimming pool

breakfast was incredible, room service was just as good

really liked the chocolate bar and box of goodies for

a hotel, exceptionally well-equipped gym

desk was solid for doing work and taking calls

very comfortable bed, nice bathroom, good wifi, lovely bar and rooftop terrace

location, wifi & staff

lumpy pillows - bad mobile reception in the room and only non-secure wifi - windows could not be opened - on fri and sat thumping beats from adjoining clubs

decor was very chic, bed really comfortable, good wifi facility, and the bathroom was nicely decorative with a brilliant power shower

only an extra £10 for late check out (6pm instead of 11am)

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

wifi is very good

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

car parking wasn t included as expected and no one told us about the wifi

complimentary wifi & tea & coffee in the room was great

the wifi was excellent

beautifully decorated boutique hotel in fab location. roof terrace honesty bar gorgeous

the best breakfast i've ever had too

superb breakfast

great set up with the informal lounge containing honesty bar and tea and coffee facilities

liked the decor and styling and the honesty bar and lounge.

bar area was cute but it was the room itself, the view from the balcony was just fabulous

bar and restaurant on site

views with comforting sound of lazy river, friendly staff, comfortable rooms, cosy bar for family card games before bed, delicious breakfast, excellent location for exploring

no restaurant and bar due to electrical fault - but not their fault ! !

and bar closed at 4pm on a sunday

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

ough the air con wasn't).

wifi was great. the room was quiet

the wifi but can manage without it.

the hotel was very clean with great fast wifi

the location was excellent and the wifi worked well comfortable bed and the breakfast was good

extremely clean and modern rooms and gym, great bar and lobby

very comfortable hotel, good location for exploring cardiff. great bar and restaurant.

staff super friendly (especially chloe from the bar), lovely room and spa facilities and quality breakfast

coffee has never tasted nice at breakfast

grand city centre hotel i picked it for the spa on the 6th floor which i got to enjoy by booking the thermal suite

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

during my visit this time i was kindly given a late check out time even though it was not required

staff really helpful and we even got a free late check out

reception was extremely helpful throughout our stay and even let us have late check out for free

staff were great and gave us late check out for the inconvenience so can’t fault them

wifi was weak in the reception area

free wifi and a safe in every room

had a smart tv so could use all internet apps and the wifi connection was good

the wifi was great as well

the only criticism i can possibly say was that the wifi was slow. didn't affect my stay at all!

all good however i didnt like i had to pay for wifi and the gym was closed

had to pay for wifi

, cause we stayed 2 nights , our room didn t receive room service on second day, no one gave us wifi code and most disappointing that tables were booked in bar area for rugby in tv- surely we

room had a bad signal for mobile data and even the wifi

charging for wifi

lovely clean room, nice breakfast and great location

, staff pleasant organised an early check in

breakfast was good, close to train station & all the action

great location, friendly staff, clean, nice bar area

staff very friendly,kids loved the family room with the bunk beds

wifi was unpredictable

wifi never worked the whole time we were there

ee), there was tea/coffree making facitilities, tv, good bathroom, with

wifi easy to use and fast

everything - the hotel, staff hospitality, constant wifi!! it was great!!

wifi was a bit hit & miss

some hairs in the bath couldn t connected wifi to tv

wifi

the rain!!! a more secure wifi connection would be preferable

nothing we didnt like, but couldnt get on a secure wifi for some reason. probably our network.