there was some noise from the bar but nothing that stopped me from sleeping

the staff in the bar were really helpful and welcoming, and it was a lovely place to sit if i didn't feel like

bar that was a fab stay and the food is

wonderfully clean, bar staff excellent and food fantastic

it stood out from the neighbourhood, bar area nicely spread out tvs everywhere, really well equipped, bit of a treck to the rooms but

hotel was clean and tidy and had a nice pint in bar area

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

the bar needs updating to be in line with the hotel rooms.

location, good price, easy to find parking space, staff very friendly, although bar was quite busy and loud, room was very quiet (we had family room)

lady at the bar and breakfast area were welcoming and friendly

it had a loveley kitchen and had everything to offer

the room was large with a living room area to watch tv and a kitchenette

well planned, comfortable, warm, great shower area, useful location, good parking, kitchen well equipped

kitchen was useful

location for my work and cym carn forest; clean, well cared for and good facilities in the room - kitchen and lounge area

limited bar menu on a monday evening.

the staff were very warm and friendly, as were the customers in the bar and restaurant

lovely restaurant and bar with nice local people and excellent kitchen, best madras curry ever

nice locals in the bar area to talk to

the noise that came up from the bar til very late

there is free wifi available, but it kept dropping out in the evening.

wifi also worked well in main hotel so i was able to meet a deadline on a very late project which

lots of parking, good wifi, would stay again

wifi was very slow but fair enough!

the room was very comfortable, with free in room wifi

lovely food, comfy beds free wifi throughout

no wifi access

room was very comfortable, with good storage space free wifi in room use of restaurant, with excellent menu very helpful and friendly staff onsite carpark

wifi in room not good, but not a problem in the big scheme of things

free car park and free wifi

outstanding value and very clean. breakfast was great too

turned up, the staff were so friendly, the locals in the bar equally as friendly

really tasty veggie breakfast

amazing. great host. beautiful breakfast

breakfast was freshly cooked at a time to suit you and was beautiful

the breakfast was sensational

very clean staff great good breakfast

very lively bar area with a lot of functions and live music

very adequate breakfast and very friendly staff

the breakfast was out of this world as well

gang of kids in the car park running about on evening, bit worried about my car but checked later it was ok

we had a drink in the bar but no food so unable to comment on breakfast

comfortable, clean rooms, pleasant staff, easy check-in, strategic location, nice bar area, well-lit car park

how overjoyed was i to spy a comfortable lounge area complete with a bar and a dining area; what a lucky find

great location for pontypool. staff friendly and clean rooms and bar area etc.

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

bar and quality of breakfast

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

the bar and restaurant serves lovely food and the quiz night when we stayed was very good

spacious bar area with an impressive log fire, comfortable seating and good range of light meals

pool and jacuzzi also really nice and lots of room

witch was provided, really need air-conditioning fitted, i didn't like that the spa and swimming pool area was not cleaned properly, so i ended up splicing my foot open on a smashed glass, witch

the spa and gym facilities are excellent

great hotel nice bar and garden section

slight quibble was non-availability of wi-fi in room, although wi-fi was available in public bar and lounge

monday the restaurant and bar closed from 6 p

i even managed to get a last minute drink at the bar and enjoyed the company of a few locals

bit of bar noise, but it was saturday night

great pub,awesome bar staff and hosts. comfortable room,close to work

it was cosy had good views and decent facilities in the room.good parking.

the bar had a great selection of welsh ciders would recommend to anyone

great location & cheap, well stocked bar

comfertable place good approach parking

locals staff the building plenty of parking on a bus route is a lovely place to be and definitely coming

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

we liked everything about this hotel , staff, room , bar all was top rate .

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

placed for access to brecon beacons and lovely scenery great bar and restaurant - staff very friendly good parking tea and coffee available in

spacious rooms with a fantastic restaurant and bar on the grounds

outstanding, warm hospitality with excellent breakfast and superb bar and food for dinner

the bar in the pub was very entertaining and the locals are so friendly

friendly staff, good parking, the food and bar looked great however i didn’t have any food.

wifi in the bedroom was slow - but ok in reception area

wifi connection love a coffee, always need to ask for more.

wifi - no signal in room. waiter could have brushed his hair !!

wifi signal could not reach half of the room

wifi did not work in. room i was in room 28

one suggestion for owners leave a list of bar food in the room

tidy, good parking, lovely breakfast, frendly hosts

lovely breakfast selection and perfectly cooked

a very nice breakfast to finish off the

the breakfast was fab-u-lous

especially ellie in the bar and restraunt

nice bar and a outstanding carvery best one we have ever had

staff were very friendly, the bar and restaurant were comfortable and really good

bar is spacious which allowed us to enjoy our company as a group in comfort

very friendly staff and facilities of bar and restaurant.

no problem with wifi signal

the wifi worked well

the wifi was also stable and had a good signal

been better, comfy beds, beautifully equipped shower & bathroom, tea & coffee making facilities, wifi etc, and in the morning, we enjoyed a fantastic breakfast

wifi good for business use

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

looked after adults, kids, dog and even had secure lock up for bikes

access with small kids and rooms were small

i am a thirty seven year old woman with three kids and was visiting a friend nearby

there's a lovely little bar downstairs for a drink in the evening

town centre. wifi included. big bathroom. fan in room. plenty of milk sachets!

staff are rally helpful and pleasent. wifi was fast. beds were comfy.

very reasonable prices. nice location. free wifi.

couldn't connect to the wifi.

wifi didn't work in the room

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

late check out

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as

we had tao rooms but was going to a festival so needed early check in

friendly staff , clean room , wonderful food , fast wifi

wifi connection was poor in room 202

wifi was in and out at times

the room was well appointed and the wifi connection allowed me to work from my room

wifi was fast , room service was

need to inform there residents that the breakfast is not hot food available apart from toast and crumpets other than that was an amazing

breakfast included, friendly, central

the self serve breakfast is fantastic and something for everyone

the breakfast was excellent and met our expectations

breakfast was excellent

the bar area & food was nice enough

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

we didn’t eat at the hotel but did go to the bar staff friendly

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

the staff at the bar were a bit slow seemed to be only one person behind the bar

loud, intrusive music at breakfast. very poor wifi. air-conditioning poor

my point problem was the casting to the tv you had to do it though the hotels wifi and the wifi kept cutting out which apparently happens

extremely poor wifi signal meant that the advertised chromecast was pointless

the wifi worked well

wifi didn t work on our floor and bar/restaurant closed at 9.30

we stop at the hotel regularly to use the ev charger and now we will be staying overnight often too

plenty of electric plug-ins, both usb and classic, free parking, free wifi, convenient location, breakfast included

slight lack of choice for breakfast, it was just usual fried breakfast

handwash/shampoo/body wash), excellent shower all staff helpful and friendly free car parking and ev

easy early check in

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

they have a separate bar and restaurant to the accommodation

there is a bar and

rooms and surroundings a little tired but cafe bar area great

sofa bed for kids so bad thise is only thing i dont like i will recomend to change quick

parking eye systems always worry me because it takes so little to get it wrong and get hit by a

food was mediocre and room service charge was excessive

very clean. modern looking. bar is a great addition.

hotel was clean, kids loved the swimming pool and most of all the staff were friendly and inviting

we really appreciated the late check out following our race.

checked in very late- not a problem and then i asked for a late check out-not a problem

wifi not good as a business user, struggled with emails.. not the end of the world..

good location, great wifi, good facilities and the staff were great.

starbucks wifi

the information left in the room about the facilities, breakfast and wifi was very helpful

reasonable price evening meals and great wifi connection in room

the wifi speed was great

free wifi

free parking and wifi

the wifi speed was very fast which for a business traveller was a big plus

the wifi was also very fast

brilliant location early check in

i requested a late check out which they very kindly allowed

wifi was hit and miss (mostly miss) but i was glad of the break from my phone ha! (+)my stay, comfy clean quiet room, friendly staff and excellent fresh food in the restaurant great wifi (-)the wifi was intermittent in the room but not an issue and nor did spoil our stay (-)wifi was okay during the day but patchy in the evening (+) we were given the wifi code when we checked in, the hotel is in a great location with a cycle/walking route that goes (-)wifi and breakfast was limited (-)wifi could have been better. (-)had to change room because of poor wifi (+)the wifi in my room was terrible!

there was a nice selection for breakfast, and the parking was easy

the telephone didn't work so couldn't order room service as

excellent room service for breakfast - ordered one day and arrived both mornings of the stay

the bar and restaurant were amazing

closer, value for money, staff were fantastic , breakfast and free wifi such a quirky hotel the bar area was

spent the evening in the bar area and was shocked how cheap the drinks were

room clean and bar area very impressive, lovely stay

small bar if one would like to socialise with more than enough space to extend into larger lounge, (could

is delightful hotel - a time capsule with bar and dining room instantly transporting the traveler back to a time when the port was in its

located close to the motorway and free parking and wifi

issue i had was tat there was no wifi, told by reception that you could log in but did not appear to be any

i didn't use hotel wifi, but there's no need

excellent food and service. very good wifi.

the rugby world cup programmes, the phone was not connected, there was no safe in the room, the wifi was not available on sunday or monday, and there was no hot running water in the mornings

bar area was cute but it was the room itself, the view from the balcony was just fabulous

views with comforting sound of lazy river, friendly staff, comfortable rooms, cosy bar for family card games before bed, delicious breakfast, excellent location for exploring

was a large car park, and the motorbikes dotted around the bar added a tasteful touch to the overall theme

no restaurant and bar due to electrical fault - but not their fault ! !

and bar closed at 4pm on a sunday

restricted wifi requiring personal data to be allowed to use it

beds were comfy and the wifi was good.

to the free wifi all the time especially when i move from one location to another within the hotel

area is great to work in, and also the wifi is stable and fast enough

super comfy bed, well appointed bathroom with elemis products, and great wifi

dined in the pub bar which was full of locals eating and drinking midweek,this gave a lovely casual atmosphere

bed shower and breakfast were excellent. staff were brilliant in accommodating our requests

breakfast was not included in the price

huge breakfast

fab breakfast and lovely friendly staff

xx gave us free late check out as we arrived late due to horrendous weather

easy wifi connection

wifi in room was shocking i had emails to send couldnt get online at all, called reception twice

comfortable, clean and had everything i needed - especially an iron, ironing board, slippers and wifi

i couldn t connect to wifi i phoned up tgerecit helpdesk in the end but it wasn t resolved

nice place, very comfortable, good wifi

lovely continental breakfast

the bar offered a wide range of cocktails and wines at reasonable prices

breakfast was great and keith behind the bar was great fantastic cocktails , excellent service

breakfast was great and keith behind the bar was great fantastic cocktails , excellent service

very comfortable and cozy hotel with a lovely, generous continental breakfast there is no elevator, if that is a concern the staff are pleasant and

we ate saturday evening 25th january 2025 the steaks were exceptionally good meals gois choice of bar drinks at reasonable prices morning breakfast was worth having thoroughly enjoyed our stay

he keeps or so well and the bar staff are allways happy to take of the

didn't get the bar staffs names, but they were so friendly, welcoming and helpful.

food in the bar was fantastic and great quality food

location with plenty of parking and 3 x ev charging points

the vegetarian cooked breakfast was healthy and delicious

the bar is nice, serving a good range of beer

not easy when you have 2 little kids

staff were welcoming and very helpful, room 11 was stunning and the breakfast was sensational

bar area is very nice and food in the restaurant was bang on

wifi is fast

could not get wifi in the room, but downstairs in the pub, there were no problems

location very good breakfast comfortable mattress good wifi we were also allowed to check out later

wifi was not good when i was there although the proprietor said it was fine in his office next to

free wifi

very friendly staff, lovely as newly refurbished room with a better wifi this time.

couldn't connect to wifi and couldn't get tv channels

wifi is still up and down

exceptionally clean and spacious accommodation complete with air-con and wifi

room with great tv and wifi

wifi was hit and miss.

wifi very poor

rooms are always clean and spacious with great wifi connection

wifi would not connect

wifi coverage could be better

excellent breakfast

always made to feel very welcome and the breakfast are amazing

the breakfast was one of the best i've had anywhere - a good choice, very fresh local ingredients and

the room was super comfy and the breakfast was one of the best we’ve ever had!

perfect - very comfortable, fantastic breakfast topped up by toast with home made marmalade and all really good value provided by an

wifi occasionally didn't work, room was warm at night, a fan could be useful?

wifi in our room behind the pub/restaurant was pretty weak, evening meal main course portion sizes

wifi was not working in my room and they send me the wrong invoince

wifi no good in my room.

could not connect to the wifi in my room, only when i was sat in the pub,

i struggled to get wifi working in my room.

not able to log onto wifi

very good wifi

wifi a little difficult to connect but sorted quickly.

needed wifi instructions in room and local guide.

room above had numerous kids staying

perfect and kids option

were so lovely and friendly, accommodated late check out for me

a lot of kids running around without parental control.

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

very clean and comfortable. excellent breakfast.

breakfast i’ve ever been offered in a hotel like this

breakfast choice decent shower great location comfy bed and very obliging staff also free

lovely character building and lots of choice with breakfast

everything. great welcome, lovely room, sparkling clean and the best breakfast ever

great vibe in bar with fab karaoke

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

lovely clean room, comfy bed, nice shower, quirky design, coffee machine, cereal bar was a bonus

the bar downstairs was buzzing and really reasonably priced

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

the location was excellent and the wifi worked well comfortable bed and the breakfast was good

my door key card also had to be reset once due to a battery issue on the door, the wifi was spotty sometimes good sometimes bad

ough the air con wasn't).

wifi was great. the room was quiet

convenient location, large room nice clean bathroom very comfy bed, free wifi good breakfast.

wifi worked well (room 201) (+) free wifi (+)hotel was beautiful and had the fastest hotel wifi i have ever had (60+ mbps) ud83dude2e (-) 10 per breakfast. wifi didn't work (+)comfortable bed. bath. breakfast. wifi. friendly and helpful staff. (+) the wifi in the room was very good (+) good strength wifi (-)street where hotel is located was a bit rundown. wifi signal was poor. (+)everything was perfect except for the wifi. our room was 218. (+)location, good size rooms, wifi worked properly.

as uaual, great staff, lovely clean facilities. the gym and pool are is fantastic ud83dudc4c

the pool was also perfect

brilliant staff great gym

the swimming pool was excellent very big and clean the kids loved it.

reception was extremely helpful throughout our stay and even let us have late check out for free

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

during my visit this time i was kindly given a late check out time even though it was not required

2 different members of staff granting a late check out and confirmed, we still had someone come into the room to question why we hadn't

staff were great and gave us late check out for the inconvenience so can’t fault them

staff, incredible food and good vibes only with a play area for kids and a pool table and other games

the restaurant had a special kids room and it made the whole place noisy

a great time nice to have food in bar and a 2 min walk to room the room was clean hotel receptionist was very friendly will be back

staff in the bar and reception were very friendly and accommodating

the location was perfect as i was playing golf at celtic manor

car parking wasn t included as expected and no one told us about the wifi

wifi very slow & when they say king bed they mean 2 singles put

the wifi could be better

wifi is very good

area and bar was set out and the way staff accommodated people who used that area for coffee and wifi

room facilities plug sockets everywhere with integrated usb charging points, excellent and stable wifi connection, good lighting, good black out curtains, decent sized samsung tv with good

anks to the good wifi)

lumpy pillows - bad mobile reception in the room and only non-secure wifi - windows could not be opened - on fri and sat thumping beats from adjoining clubs

?�a

decor was very chic, bed really comfortable, good wifi facility, and the bathroom was nicely decorative with a brilliant power shower

clean, comfortable, good wifi

wifi was hopeless in the room, i had to go to the lobby to get it

wifi in my room didn't work

wifi can be improved. very minimum connectivity in our room.

wifi didn't work in my room

information was provided upon check in about where to obtain wifi access but i discovered this by accident when using the tv remote

wifi a bit slow to respond

the free wifi was very slow. had to pay an extra 10 for premium wifi.

the wifi wasn't working and the shower

beds comfortable, wifi strong, breakfast good

breakfast was lovely and a good range of choices (some at extra cost but this was nominal)

had a room at the front and the noise from the bar opposite was a bit intrusive, but that’s to expected in a lively

the breakfast was excellent, very tasty

the best breakfast i've ever had too

great set up with the informal lounge containing honesty bar and tea and coffee facilities

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

friendly staff at the gyros assisted with early check in

the gym was better than average hotel gyms

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

best spa massage i've ever had (from marcus, i've never been so comfortable and relaxed, i'd highly

clock in the spa area- we were allowed 90minutes however we were unable to relax fully due to the unknown time,

extremely clean and modern rooms and gym, great bar and lobby

the only criticism i can possibly say was that the wifi was slow. didn't affect my stay at all!

have to say, the wifi in the room was

there is free wifi in

the wifi was great as well

high speed wifi

ee), there was tea/coffree making facitilities, tv, good bathroom, with

good wifi connection

staff, so affordable, so near the centre, good heating, good tv, right next to a bar, free wifi

everything - the hotel, staff hospitality, constant wifi!! it was great!!

wifi never worked the whole time we were there