wifi was hit and miss (mostly miss) but i was glad of the break from my phone ha! (+)my stay, comfy clean quiet room, friendly staff and excellent fresh food in the restaurant great wifi (-)the wifi was intermittent in the room but not an issue and nor did spoil our stay (-)wifi was okay during the day but patchy in the evening (+) we were given the wifi code when we checked in, the hotel is in a great location with a cycle/walking route that goes (-)wifi and breakfast was limited (-)wifi could have been better. (-)had to change room because of poor wifi (+)the wifi in my room was terrible!

experience - lovely hotel with pleasant outdoor area and safe parking

friendliness of the staff and the ambience of the bar and dining area

very little. i think i preferred the old long bar layout.

commodities where excellent, the restaurant served fresh delicious food and the bar has an extensive selection of alcohols at very good prices, would definitely be coming back

wifi was aweful phoning room service around 9pm, didn't get answered, had to phone a few times,

restricted wifi requiring personal data to be allowed to use it

to the free wifi all the time especially when i move from one location to another within the hotel

area is great to work in, and also the wifi is stable and fast enough

super comfy bed, well appointed bathroom with elemis products, and great wifi

i couldn t connect to wifi i phoned up tgerecit helpdesk in the end but it wasn t resolved

easy wifi connection

an issue i have come across before and was again extreme and couldn t connect to the free wifi when i asked for help i was told that they didn t know what was happening

comfortable, clean and had everything i needed - especially an iron, ironing board, slippers and wifi

nice place, very comfortable, good wifi

room with great tv and wifi

couldn't connect to wifi and couldn't get tv channels

the only down side was trying to open the wifi but one if the staff helped

only the wifi wasn't straightforward.

food came quick , wifi good

the wifi connection was dreadful.

wifi coverage could be better

wifi very poor

not good wifi

good breakfast, clean rooms, plenty of space to work in. wifi very poor.

we really appreciated the late check out following our race.

checked in very late- not a problem and then i asked for a late check out-not a problem

there 4 x now still not got a late check out with a little talking allowed to check out 1pm instead of 12 noon

late check out

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

big free car park, gets congested close to the hotel but masses of space at the far end

we had tao rooms but was going to a festival so needed early check in

the breakfast was perfect and the dinner as well

the breakfast was lovely

the self serve breakfast is fantastic and something for everyone

the breakfast was excellent and met our expectations

didn't have breakfast

wifi didn t work on our floor and bar/restaurant closed at 9.30

extremely poor wifi signal meant that the advertised chromecast was pointless

good wifi and central location

the wifi worked well

free wifi via the tv.

the restaurant had a special kids room and it made the whole place noisy

the staff in both the bar and reception were super friendly and helpful

nice breakfast early check in

had a kids play barn and they were making a bit of a row.

the area to play golf at celtic manor

the bar was nice too and very good service

room clean and bar area very impressive, lovely stay

small bar if one would like to socialise with more than enough space to extend into larger lounge, (could

is delightful hotel - a time capsule with bar and dining room instantly transporting the traveler back to a time when the port was in its

for them a lot better than the victoria hotel 24 /7 more comfortable and cozy there is a nice bar down

the bar food was good and the service everywhere was friendly and efficient

gym looked good

pool and jacuzzi also really nice and lots of room

however, you can still use the gym and pool facilities etc

lovely facilities especially the huge welcoming log fire and the excellent pool, jacuzzi etc

early check in !

great breakfast, special mention to owen who was of great assistance in helping with the on site ev charger

there was a long wait of about 20 minutes at the bar on the friday evening.

plenty of electric plug-ins, both usb and classic, free parking, free wifi, convenient location, breakfast included

price nice clean room comfortable bed and breakfast included in the price was a bonus

spot on, comfortable bed, fast wifi

spotlessly clean room. friendly reception really good breakfast quiet room fast wifi

had to hotspot from phone to connect the tv as no channels working without this and guest wifi not connecting

free wifi is decent

facilities to make tea and coffee were excellent as was the free wifi which you often have to pay extra for

ev charging

how overjoyed was i to spy a comfortable lounge area complete with a bar and a dining area; what a lucky find

little bar downstairs and breakfast was good

comfortable, clean rooms, pleasant staff, easy check-in, strategic location, nice bar area, well-lit car park

great location for pontypool. staff friendly and clean rooms and bar area etc.

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

the bar area & food was nice enough

we didn’t eat at the hotel but did go to the bar staff friendly

the staff at the bar were a bit slow seemed to be only one person behind the bar

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

very welcoming people and the food was great massive portions for a good price pool table in the bar area and the beer was cheap

room and bed, kitchen area, nice host, parking within premises, breakfast, stable wifi, nice area and base to

wifi didn't work, kitchen facilities not as described

kitchen was useful

well planned, comfortable, warm, great shower area, useful location, good parking, kitchen well equipped

free car park and free wifi

wifi in room not good, but not a problem in the big scheme of things

and helpful staff excellent restaurant very comfortable accommodation free car park free wifi in

lovely food, comfy beds free wifi throughout

to add to the discomfort, the wifi wasn't working

wifi works, not quick but works so i can work

the wifi speed was very fast which for a business traveller was a big plus

this was very much above average excellent wifi nice food bed / pillows superb

pleasant, quiet room in an annex to the pub. bathroom clean, bed comfortable, good wifi.

the wifi was also very fast

hotel was clean and tidy and had a nice pint in bar area

as i had to go into a bar where people were drunk and vaping inside

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

room ideal .bed comfy. bar prices very reasonable

lady at the bar and breakfast area were welcoming and friendly

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

they have a separate bar and restaurant to the accommodation

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

rooms and surroundings a little tired but cafe bar area great

shower, big bed, big flat screen tv, good wifi connection, free drink token provided for the hotel bar, friendly staff and attentive service

i didn't use hotel wifi, but there's no need

convenient free parking and free wifi

located close to the motorway and free parking and wifi

a good sized, quiet room - good lighting - free wifi

location with lovely historic buildings - very well equipped leisure centre - good room with fast wifi

poor wifi coverage and unable to view more than 5 channels on the tv.

guest wifi charge

everything ok ! nice place, zeste restaurant = ok, excellent wifi, good breakfast

although not essential, free wifi access would have been a nice bonus.

having stayed in landmark trust properties, it was also nice to have the tv and wifi

wifi and freeview tv

has been converted into a cozy comfortable self contained flat with modern conveniences including wifi & a lovely log burner

modern kitchen

the kitchen was very well supplied

there were four ev charging stations out the front which is super handy

lovely hotel enhanced by being in a great location and having ev chargers on site

- great shower - ev charging in the carpark - beautiful views - lots of lovely walks close

ev chargers were critical, rooms very comfortable

nice hotel and location. friendly staff. ev chargers

the wifi was difficult to connect to.

wifi connection love a coffee, always need to ask for more.

was excellent except for the wifi

wifi was good

wifi in the bedroom was slow - but ok in reception area

the wifi was also good and i managed to get some work done

the wifi was also stable and had a good signal

wifi was a little hit and miss also

been better, comfy beds, beautifully equipped shower & bathroom, tea & coffee making facilities, wifi etc, and in the morning, we enjoyed a fantastic breakfast

the wifi worked well

bar and menu very good relaxing

friendly waitress and bar staff as well

flexibility and manners of all the lovely staff, the manager, the bar staff the waitresses at breakfast and the housekeeper for our

the restaurant and bar have recently been redone and look beautiful

the hotel had an ev charging station

late check out included

free wifi, lift to all floors, what's not to like

was a bit of a problem in our room but the receptionist helped us connect to another wifi network that was much more

good wifi also

wifi was very slow and intermittent

), + parking, wifi,

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

great atmosphere in the bar at night

weekend stay at beaufort hotel the staff were brill, hospitality was great with ricky behind the bar annie, lucy and all the staff make you feel welcome

friendly staff ,good food good bar prices

and manageress kindly bought us a drink as our room wasn’t quite ready even though had paid for early check in

nice bar area & was able to watch the football

was brilliant the manageress was brilliant efficient and welcoming, lovely homely atmosphere in bar we were made very

the sausage rolls on the bar were nice too

breakfast - eggs benedict and fresh grapefruit

comfy bed although a little low for our ageing limbs breakfast was excellent and we'll

the breakfast was utterly gorgeous

the location was excellent and the wifi worked well comfortable bed and the breakfast was good

wifi wasn t great but i overheard a conversation at reception that they had to get an engineer in

convenient location, large room nice clean bathroom very comfy bed, free wifi good breakfast.

room.and bed and great wifi signal

the hotel was very clean with great fast wifi

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

machine could have been more full, there was hardly anything left in there, also we opted for late check out and the cleaners where quite loud at one point

staff were great and gave us late check out for the inconvenience so can’t fault them

the only downfall was that when we asked for late check out there was clearly a lack of communication between the customer facing staff in the

also gave me a complementary late check out due to personal circumstances

the wifi was excellent

the bathroom and tea/coffee amenities were well stock and there was free wifi throughout our stay

wifi very slow & when they say king bed they mean 2 singles put

the wifi could be better

complimentary wifi & tea & coffee in the room was great

wifi worked well (room 201) (+) free wifi (+)hotel was beautiful and had the fastest hotel wifi i have ever had (60+ mbps) ud83dude2e (-) 10 per breakfast. wifi didn't work (+)comfortable bed. bath. breakfast. wifi. friendly and helpful staff. (+) the wifi in the room was very good (+) good strength wifi (-)street where hotel is located was a bit rundown. wifi signal was poor. (+)everything was perfect except for the wifi. our room was 218. (+)location, good size rooms, wifi worked properly.

brilliant staff great gym

comfy beds, nice locations, really good breakfast , spa is brilliant

nice bar and restaurant

30 am by kids

to ask about air con as wasn't on, no instructions, had to ask about wifi which had to register again after 24 hours

clean, comfortable and full of amenities including decent free wifi

wifi - never glitched once which was great workwise

excellent fast free wifi, ideal for the business traveler

comfy bed and good supply pillows. pleasant bar area. free wifi good taxi service

anks to the good wifi)

wifi non existent. food in the restaurant was average

very comfortable bed, nice bathroom, good wifi, lovely bar and rooftop terrace

strong wifi to staff

lumpy pillows - bad mobile reception in the room and only non-secure wifi - windows could not be opened - on fri and sat thumping beats from adjoining clubs

ee), there was tea/coffree making facitilities, tv, good bathroom, with

wifi easy to use and fast

room with a great view from the top floor, cosy and comfortable, netflix and wifi access was great for a chilled night after some shopping

is a very clean basic budget hotel with wifi, tv etc included but clean which works well

staff were fab free wifi fab bathroom i stayed in the old big sleep - the hotel is nothing like that now, the furry

ev chargers at the hotel's car park with reasonable charging rates

excellent breakfast, loved the set up and being able to see out into the water

very friendly staff .. good choice of breakfast bar prices reasonable bed and pillow comfortable

staff very very friendly lovely and clean bar and food excellent

the lounge bar area was quiet yet none of the staff came to clear them

good location, parking, gym and breakfast. small well equipped kitchen. good social areas

the spaciousness. fully equipped kitchen. very good breakfast. the view from our room.

room was very clean and modern, nicely decorated and super impressed with the mini kitchen in the room

perfect with the kitchen... perfect center of the town

the breakfast tasty. i enjoyed using the gym.

nothing- free parking, free room wifi.

good wifi if you have apple device seek help at reception

good rooms, comfortable, friendly staff. free car park and wifi.

hotel ticked all boxes for us with onsite parking, excellent wifi and a very comfortable modern and spacious room with a great view

good wifi connectiin

good wifi

wifi on 16th floor was slow.

comfortable and very clean, good wifi, friendly staff, great food at the restaraunt and decent breakfast, nespresso machine in the

the wifi kept dropping

clean rooms; friendly staff; comfortable bed; stable wifi.

breakfast very good value, friendliness of all the staff, a special mention for kirsty.

was perfect, with ample parking

they had a restaurant, bar and cafe on site

incredible welcome was superb staff brilliant - warm welcome, service superb , great banter with bar staff room was very comfortable, clean , luxurious , everything was

that followed by an equally tasty breakfast the following morning

wifi connection not great

free parking and wifi near to city centre

had to pay for wifi

wifi i actually didn t understand how it worked and whether i would get charged after my first

all good however i didnt like i had to pay for wifi and the gym was closed

friendly staff at the gyros assisted with early check in

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

beautifully decorated boutique hotel in fab location. roof terrace honesty bar gorgeous

cooked breakfast items are no longer included in the price, however the homemade granola and sourdough

fantastic breakfast and great staff

just the breakfast, very nice but too rich for me. some beans would be great

breakfast was lovely and a good range of choices (some at extra cost but this was nominal)

wifi was good with only a few

have to say, the wifi in the room was

free wifi

free wifi and a safe in every room

had a smart tv so could use all internet apps and the wifi connection was good

wifi didn't work in my room

hospitality. welcome. attention to the traveller's requirements. great free wifi. flexibility.

clean, comfortable, good wifi

wifi was hopeless in the room, i had to go to the lobby to get it

great location, good wifi, good breakfast, clean and tidy rooms

coffee has never tasted nice at breakfast

room was opposite the gym facilities which made coming and going a bit awkward with people leaving the gym and going to

clock in the spa area- we were allowed 90minutes however we were unable to relax fully due to the unknown time,

room was great, gym well equipped, sumptuous breakfast and friendly staff

were given a complimentary late check out which we were grateful for

first, i could not connect to the wifi with my computer, only with the mobile phone

wifi

like the wifi connectivity that was always good

the rain!!! a more secure wifi connection would be preferable

no wifi

wifi dropped out frequently

free wifi available throughout the hotel

the wifi wasn't working and the shower

5g in our room, quicker than the wifi and decent sized room

wifi a bit slow to respond

a big win after we had discovered our room was probably only fit for 2 kids or a dad and child, i did mention this to the desk staff on the way out for our evening gig -

breakfast was good value for money

great location, friendly staff, clean, nice bar area

nice lounge on the ground floor with a bar and tv, nice breakfast room

convenient with extremely friendly staff and an excellent breakfast.

the bar downstairs was buzzing and really reasonably priced

lovely clean room, comfy bed, nice shower, quirky design, coffee machine, cereal bar was a bonus

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

we were there during the rugby world cup so it was fun to have the bar absolutely filled to the brim

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

everything. great welcome, lovely room, sparkling clean and the best breakfast ever

i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was very sweet

clean and comfortable room. lovely breakfast. parking. close to centre of town.

breakfast i’ve ever been offered in a hotel like this

breakfast choice decent shower great location comfy bed and very obliging staff also free

the information left in the room about the facilities, breakfast and wifi was very helpful

wifi was intermittent but managed to get work done.

starbucks wifi

wifi was too weak

lovely room, great decor, super comfy bed, fast wifi, great shower, helpful & friendly staff.

liked the use of the pool/sauna etc. kids loved it

hotel was clean, kids loved the swimming pool and most of all the staff were friendly and inviting

amazing pool and gym facilities

to visit family, great to have a brilliant family room which was 30 seconds away from the pool which the kids loved

hotel lobby and bar area was spacious and comforting

only an extra £10 for late check out (6pm instead of 11am)

the chef was sick on our overnight stay and the kitchen was closed but we have enjoyed superb meals on previous occasions

very comfy, loads of room for a family, lovely kitchen. low price.

drinks in the bar were also well priced and the barmaid and waitress was chatty and friendly

laundry room available (requires chips though)

nice spacious cabin comfy beds .nice restaurant and bar on site great stay thanks

wifi was great as well

faff of logging onto the wifi. dogs sitting on chairs in the bar and being fed.

wifi did not operate in the bedroom

wifi was good. views are spectacular.

good wifi

a lot of kids running around without parental control.

room above had numerous kids staying

were so lovely and friendly, accommodated late check out for me

perfect and kids option

free on site parking the room was very good, with free wifi with good reception

where i ate a steak with a complimentary glass of wine, the room was excellent, with free wifi

wifi worked excellent

the wifi

everything was fine just wifi wasn t very strong

xx gave us free late check out as we arrived late due to horrendous weather

the breakfast was faultless and more than adequate

bar area very cosy and breakfast

the bar offered a wide range of cocktails and wines at reasonable prices

maybe offer bar food.

beautifully decorated bar and sitting area

staff let us park a little earlier as we wanted to have a walk and explore the area

fantastic breakfast and really nice, quiet room.

an added bonus is the honesty bar and lounge area which is great for a nightcap

the room was super comfy and the breakfast was one of the best we’ve ever had!

always made to feel very welcome and the breakfast are amazing

breakfast and fantastic location for exploring abergavenny & the local hiking spots