everyone was very friendly, the snack bar in the room was the best i've seen!

early check in location

for early check in of 10

food and drink in a cosy bar was really good

breakfast was continental croissant/pastries and tea/coffee

breakfast wasn't available as the kitchen didn't open until later

breakfast was pastry and coffee ok for us but probably a little sparse for some clients

i would have appreciated a breakfast.

late check out on request and an excellent breakfast

wifi didn t work in the hunters lodge but brilliant in the hotel itself.

poor wifi signal in the coach house

they also claim to have high speed wifi which they advertise on their booking sites, they fail to mention that the speed is no way

wifi was working fine

all in the shower , loose toilet seats and if you stay in room 19 although they say you get free wifi , you cannot connect from this

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area

sure why breakfast can't be served in the hotel however the location is not at all far, just across the

were surprised that the breakfast was not in the hotel but situated across the road

sadly this order was not received by the kitchen staff so 1

all the staff were pleasant and helpful, nice food, relaxing bar area. spacious, clean room.

facilities, spacious clean modern room with comfortable bar and dining area

friendly staff , clean room , wonderful food , fast wifi

wifi was fast , room service was

wonderful experience nice clean room strong wifi

the room was well appointed and the wifi connection allowed me to work from my room

wifi connection was poor in room 202

the only difficulty on occassions was the parking.

service from the bar and waiters were very efficient

it was clean , staff were exceptional and food wonderful , on site parking

we didn t get to spend much time in the bar as we were otherwise engaged but this was perfect for what we needed, we would definitely

the bar had a great atmosphere with decent beer

the reception in bar staff to the young lady who serve breakfast was a very pleasant stay wish i could have stayed

the bar and restaurant areas are great and the food was exceptional.

stayed on a friday and saturday night and the music from the bar downstairs stayed on until 11pm

there was a welcoming and cosy atmosphere in both the bar and restaurant with plenty of choice of beers and ales

fully booked when we arrived if we could wait awhile they would find us a table either in the bar or restaurant

clean and great location for ev charging

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

we liked everything about this hotel , staff, room , bar all was top rate .

the bar / restaurant on the ground floor is very striking, attractive and welcoming and the staff

on site parking is small but presents no problems

unfortunately breakfast was cold so only downside of stay

good choice for breakfast

me spanish themed) which was fantastic for us,

e restaurant is spanish themed)

the wifi only worked in the corridor

good food. good wifi enabling to work in room.

wifi signal was strong

my room was a little too far and wifi connection was not very stable

wifi was very poor

and helpful and every where was clean and spotless the decor ln the room was realy nice and the bar and resteraunt were decorated beautifully the tables and chairs were allways clean and

bar also had a very nice atmosphere

excellent food and bar service

lovely location, friendly staff, very good breakfast, lovely clean room

the bar and restaurant were rustic in appearance and welcoming

i expected to be able to bath my kids before bed

comfy bed, excellent restaurant and bar areas.staff friendly and efficient.lovely location.

friendly staff, clean premises, great food, wife and kids happy

we used room service which was very easy and quick

no plain ice cream for kids like strawberry / chocolate/ vanilla, breakfast was nothing to write home about

lack of wifi. as in zero coverage.

i was in the outbuilding, wifi was not available in that part of the hotel

wifi didn t work

the wifi and tv did not work in my room, i couldn't be bothered to mention it at the time as we were

wifi in the garden room was non existent a very weak signal

facilities were great, specially swimming pool

room service plates still outside peoples room doors the next morning

we had trouble parking. breakfast plates could have been warmer.

convenient for the motorway, fab spa facilities, great breakfast, lovely staff

if i d have realised there were gym facilities .. i d have been more prepared.

starbucks wifi

lovely room, great decor, super comfy bed, fast wifi, great shower, helpful & friendly staff.

the information left in the room about the facilities, breakfast and wifi was very helpful

wifi not good as a business user, struggled with emails.. not the end of the world..

reasonable price evening meals and great wifi connection in room

would be better if the pool was open for the kids.

full english for me, muffins and pastries for the kids

staff very helpful especially the lady that booked me in particular the young girl on the bar friday morning

the pool and jacuzzi was great; the kids and i loved it

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

wifi everywhere with no password

there is free wifi available, but it kept dropping out in the evening.

wifi so easy for me to connect too

wifi wasn t blindingly fast

wifi was very slow but fair enough!

on returning it was evident the room was v poor so i decided to go to the bar and say i was disappointed and that the room wasn't worth the £100

very helpful bar staff checked us in. large 2 storey room

centrally, room was exceptionally clean hosts and all bar staff friendly and included me in conversation the locals were

no coffee available for an early breakfast but this was quickly rectified by a member of staff

breakfast in the morning was stunning everything was fresh, the young waitress that served our

breakfast and evening meal

me and my husband then went for a drink in the bar by the log burner

very cosy bar area, with very friendly staff.

was excellent except for the wifi

wifi was good

wifi did not work in. room i was in room 28

wifi connection love a coffee, always need to ask for more.

no wifi for the duration of the stay.

were so lovely and friendly, accommodated late check out for me

room above had numerous kids staying

perfect and kids option

a lot of kids running around without parental control.

wifi good for business use

wifi was a little hit and miss also

spacious rooms, spacious shower, good wifi, enough safe parking

the wifi was also stable and had a good signal

the wifi was also good and i managed to get some work done

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

the bar and restaurant serves lovely food and the quiz night when we stayed was very good

breakfast i’ve ever been offered in a hotel like this

clean and comfortable room. lovely breakfast. parking. close to centre of town.

clean comfortable and friendly. wonderful breakfast

i got the sense that the hotel is family run, and some of the kids help serve breakfast which i thought was very sweet

superb breakfast

pub and the rooms are decorated to match, friendly staff and a fun atmosphere - busy at night but bar closes at 12 and the rooms are great, comfy beds and everything you could need

the bar downstairs was buzzing and really reasonably priced

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

great vibe in bar with fab karaoke

only an extra £10 for late check out (6pm instead of 11am)

5g in our room, quicker than the wifi and decent sized room

the wifi wasn't working and the shower

the free wifi was very slow. had to pay an extra 10 for premium wifi.

beds comfortable, wifi strong, breakfast good

wifi dropped out frequently

out of town with plenty of parking. spacious room with a bath. nice breakfast

com did not offer me a family room when i booked only two rooms for my wife and kids

were over for a golf competition

happy staff, great bar and food

the staff were really friendly and breakfast was good

wifi can be improved. very minimum connectivity in our room.

the wifi was patchy and unreliable.

wifi didn't work in my room

wifi was hopeless in the room, i had to go to the lobby to get it

hospitality. welcome. attention to the traveller's requirements. great free wifi. flexibility.

no bar of soap to wash your hands in the en-suite

fabulous pub, really comfortable room, if anything a tiny bit noisy as over the bar area but we were expecting that and not a big problem as the walls are very old and very thick

to royal porthcawl golf club and staff who were happy to serve us supper slightly out of

excellent location for porthcawl (both the centre and the golf

was very good set us up for a round of golf

slippers and robe in the room, theres a peaceful communal area and roof terrace with an honesty bar and complimentary drinks

beautifully decorated boutique hotel in fab location. roof terrace honesty bar gorgeous

fantastic breakfast and great staff

had a room at the front and the noise from the bar opposite was a bit intrusive, but that’s to expected in a lively

just the breakfast, very nice but too rich for me. some beans would be great

service in sorting room and lounge for afternoon tea and lack of bar staff in sorting room bar

i like the staff members who greeted me, gym and the breakfast.

everything. very quiet room. excellent, brand new gym, delicious breakfast, superb location.

coffee has never tasted nice at breakfast

paying £25 (guest price)to use the spa for 90minutes

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

friendly staff at the gyros assisted with early check in

very comfortable bed, nice bathroom, good wifi, lovely bar and rooftop terrace

very comfortable bed, decent wifi and very pleasant reception staff

decor was very chic, bed really comfortable, good wifi facility, and the bathroom was nicely decorative with a brilliant power shower

desk was solid for doing work and taking calls

location, wifi & staff

wifi worked well (room 201) (+) free wifi (+)hotel was beautiful and had the fastest hotel wifi i have ever had (60+ mbps) ud83dude2e (-) 10 per breakfast. wifi didn't work (+)comfortable bed. bath. breakfast. wifi. friendly and helpful staff. (+) the wifi in the room was very good (+) good strength wifi (-)street where hotel is located was a bit rundown. wifi signal was poor. (+)everything was perfect except for the wifi. our room was 218. (+)location, good size rooms, wifi worked properly.

festive platter at the bar was bone dry.

pool, size of the room was amazing

pool jacuzzi and steam room was very relaxing

even had a little gift for our first anniversary) and spa were amazing and

free wifi and a safe in every room

high speed wifi

wifi was weak in the reception area

wifi was good with only a few

had a smart tv so could use all internet apps and the wifi connection was good

brilliant location early check in

i requested a late check out which they very kindly allowed

complimentary wifi & tea & coffee in the room was great

wifi very slow & when they say king bed they mean 2 singles put

area and bar was set out and the way staff accommodated people who used that area for coffee and wifi

the wifi was excellent

could connect to wifi but not get on internet, even after doing the sign-on part

room overlooked the railway line so the kids enjoyed watching the trains but the glazing was fab and we weren't bothered by any noise

kids loved the quirkiness of the rooms

great location, friendly staff, clean, nice bar area

hotel was quiet despite being right in the centre of the city and the breakfast was great with cooked and continental options and great coffee

sleeperz always friendly staff this time allowing us to check in half hour early and checking for late check out which was extremely

no wifi

wifi signal on the 11th floor was not very good

first, i could not connect to the wifi with my computer, only with the mobile phone

some hairs in the bath couldn t connected wifi to tv

the rain!!! a more secure wifi connection would be preferable

free parking and wifi near to city centre

no wifi in room

room had a bad signal for mobile data and even the wifi

all good however i didnt like i had to pay for wifi and the gym was closed

had to pay for wifi

clean rooms; friendly staff; comfortable bed; stable wifi.

confused about wifi, and finally resolved. good breakfast spread, excellent location

good wifi

the wifi kept dropping

wifi was terrible.

ee), there was tea/coffree making facitilities, tv, good bathroom, with

the ironing board had seen better days,lovely tv, free wifi was nice and a lovely view at night

wifi easy to use and fast

staff were fab free wifi fab bathroom i stayed in the old big sleep - the hotel is nothing like that now, the furry

everything - the hotel, staff hospitality, constant wifi!! it was great!!

we were in town for the golf and it was perfect location for that

2 different members of staff granting a late check out and confirmed, we still had someone come into the room to question why we hadn't

during my visit this time i was kindly given a late check out time even though it was not required

machine could have been more full, there was hardly anything left in there, also we opted for late check out and the cleaners where quite loud at one point

staff really helpful and we even got a free late check out

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

room, well working wifi

the location was excellent and the wifi worked well comfortable bed and the breakfast was good

ough the air con wasn't).

room.and bed and great wifi signal

the hotel was very clean with great fast wifi

lovely restaurant and bar with nice local people and excellent kitchen, best madras curry ever

the noise that came up from the bar til very late

nice locals in the bar area to talk to

the staff were very warm and friendly, as were the customers in the bar and restaurant

limited bar menu on a monday evening.

wifi - never glitched once which was great workwise

excellent fast free wifi, ideal for the business traveler

breakfast and wifi and bar

clean, comfortable and full of amenities including decent free wifi

wifi on an apple device was a nightmare

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

breakfast was lovely and plentiful.location close to the bay nice walk.

full kitchen, really well equipped, clean, great facilities, breakfast and coffee included

good location, parking, gym and breakfast. small well equipped kitchen. good social areas

gym altho really good had empty hand sanitizer and wipes

the spaciousness. fully equipped kitchen. very good breakfast. the view from our room.

room was very comfortable. breakfast was lovely. quiet location.

good breakfast

bar area plus the small verander over looking the water, our room was lovely as well also over

kids running around in the morning when i was eating breakfast

great location. good to have parking and an ev charger on site.

nice hotel, good wifi signal, clean and confortable room, good location, wide parking even if with extra cost

8)

located close to the motorway and free parking and wifi

i didn't use hotel wifi, but there's no need

a good sized, quiet room - good lighting - free wifi

the wifi as well was very fast and over all we have major complaints

faff of logging onto the wifi. dogs sitting on chairs in the bar and being fed.

wifi was good. views are spectacular.

tv was not working properly and poor wifi

get the wifi connection on the tv, would be great if there was option to have apps on tv, eg netflix

they have a separate bar and restaurant to the accommodation

accommodation separate bar and restaurant to the accommodation rooms have ever thing you need meals in the restaurant are

comfy location staff bar all excellent

there is a bar and

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

staff quickly helped us use the good wifi with our ios and osx apple devices

wifi poor

hotel ticked all boxes for us with onsite parking, excellent wifi and a very comfortable modern and spacious room with a great view

good wifi if you have apple device seek help at reception

nothing- free parking, free room wifi.

staff let us park a little earlier as we wanted to have a walk and explore the area

the staff were very friendly, room was clean and had great view of the sea, breakfast in the morning was also very good

location great. sea view room. breakfast tasty and friendly staff.

staff were lovely, breakfast was amazing

gorgeous little bar and restaurant with plenty of outside seating too, if the weather is being kind

location, staff were all really friendly and accommodating, great breakfast

it stood out from the neighbourhood, bar area nicely spread out tvs everywhere, really well equipped, bit of a treck to the rooms but

wonderfully clean, bar staff excellent and food fantastic

i could have asked for help at the bar but i simply couldn't be bothered

the staff in the bar were really helpful and welcoming, and it was a lovely place to sit if i didn't feel like

there was some noise from the bar but nothing that stopped me from sleeping

wifi works, not quick but works so i can work

pleasant, quiet room in an annex to the pub. bathroom clean, bed comfortable, good wifi.

free parking and wifi

the wifi speed was great

this was very much above average excellent wifi nice food bed / pillows superb

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

location for my work and cym carn forest; clean, well cared for and good facilities in the room - kitchen and lounge area

kitchen was useful

wifi didn't work, kitchen facilities not as described

it had a loveley kitchen and had everything to offer

we arrived late and their kitchen was closed so they recommended a very nice local restaurant a couple of miles away which

wifi didn't work in the room

very reasonable prices. nice location. free wifi.

i had free wifi which helped me with my work

couldn't connect to the wifi.

friendly staff; fast free wifi; good choice of facilities; comfy rooms.

i am a thirty seven year old woman with three kids and was visiting a friend nearby

looked after adults, kids, dog and even had secure lock up for bikes

in the bar compared to a lot of places really exhausting steps if you are disabled no

there's a lovely little bar downstairs for a drink in the evening

the staff were friendly and helpful. the bar area was lovely and breakfast was great

hotel was clean and tidy and had a nice pint in bar area

lady at the bar and breakfast area were welcoming and friendly

bar chap was really friendly sorted breakfast and showed us our room, breakfast was excellent and

as i had to go into a bar where people were drunk and vaping inside

room ideal .bed comfy. bar prices very reasonable

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

the bar area & food was nice enough

the staff at the bar were a bit slow seemed to be only one person behind the bar

we didn’t eat at the hotel but did go to the bar staff friendly

it's every friendly place to be in and good for value of money aprt from a drink in the bar tho

nice bar and a outstanding carvery best one we have ever had

room was comfortable furniture a bit dated but that didn't matter lovely bar and restaurant food amazing

bar is spacious which allowed us to enjoy our company as a group in comfort

very friendly staff and facilities of bar and restaurant.

ud83eudd70location is perfect and the breakfast is excellentud83dudc4cud83dude0b

was great to stay at with easy access 24h, parking right outside and the food was lovely, big breakfast and a bar that's quiet in the evening

great bar area a few minutes drive to the brecon beacons

had a couple of reasonably priced pints in the bar before going over the road for an indian

breakfast was fantastic and dinner was equally good