limited bar menu on a monday evening.

nice locals in the bar area to talk to

the noise that came up from the bar til very late

the staff were very warm and friendly, as were the customers in the bar and restaurant

lovely restaurant and bar with nice local people and excellent kitchen, best madras curry ever

the bar and restaurant serves lovely food and the quiz night when we stayed was very good

my welcome from both the landlord and his bar manager could not have been better - and that great service continued throughout

downstairs has a lovely bar with a log fire, frequented by locals, amazing for a good natter

there is free wifi available, but it kept dropping out in the evening.

lots of parking, good wifi, would stay again

wifi was very slow but fair enough!

wifi so easy for me to connect too

slow wifi

comfy beds, able to accommodate early check in, clean rooms and lovely decor in the rooms

i had free wifi which helped me with my work

nice breakfast, good wifi

very reasonable prices. nice location. free wifi.

staff are rally helpful and pleasent. wifi was fast. beds were comfy.

accessibility, friendliness, excellent breakfast, easy wifi, decent tv, helpful manager - all good

the staff were friendly and helpful. the bar area was lovely and breakfast was great

i am a thirty seven year old woman with three kids and was visiting a friend nearby

great central location , lovely decor , great lounge bar area , lovely welcome and great staff

access with small kids and rooms were small

couldn't stay the whole evening due to an emergency but we had a fantastic time in the bar with really welcoming staff

delicious cooked breakfast

thank you for letting us stay at your bed and breakfast

amazing. great host. beautiful breakfast

the room was clean and comfortable and you could access the accommodation either through the bar when it was open or through an external door at other times which was very convenient

the staff were friendly and the breakfast was delcious.

brilliant location early check in

i requested a late check out which they very kindly allowed

i could have asked for help at the bar but i simply couldn't be bothered

wonderfully clean, bar staff excellent and food fantastic

the staff in the bar were really helpful and welcoming, and it was a lovely place to sit if i didn't feel like

bar that was a fab stay and the food is

there was some noise from the bar but nothing that stopped me from sleeping

nice bar and a outstanding carvery best one we have ever had

booked in , we had a meal in the carvery which was very good, very clean throughout the hotel, bar and

very friendly staff and facilities of bar and restaurant.

bar is competitvely priced and staff very attentive and helpful

staff were very friendly, the bar and restaurant were comfortable and really good

friendly cosy bar with log burner so lovely and warm on a cold winter's night

there was a warm atmosphere in the bar downstairs, breakfast was delicious and the room was really comfortable and quiet which was

stay at with easy access 24h, parking right outside and the food was lovely, big breakfast and a bar that's quiet in the evening

a very nice breakfast to finish off the

was great to stay at with easy access 24h, parking right outside and the food was lovely, big breakfast and a bar that's quiet in the evening

although a password was provided it wasn't needed for the wifi

wifi was very weak

ample free parking and a good wifi signal makes a nice change from other larger chain hotels

wifi was in and out at times

the room was well appointed and the wifi connection allowed me to work from my room

bar area, room was nice, clean and spacious

worked better if black out as it was very light in the early hours of the morning, quite a noisy bar just a few hundred meters away which

stairs a struggle if infirm .. lift was a tad slow wine in bar was beyond disgusting ...

we liked everything about this hotel , staff, room , bar all was top rate .

breakfast was excellent with great choices, good bar area and superbly decorated throughout, next time we’re in ponty this is where we’ll stay

parking available

comfertable place good approach parking

it was cosy had good views and decent facilities in the room.good parking.

great location & cheap, well stocked bar

locals staff the building plenty of parking on a bus route is a lovely place to be and definitely coming

very lively bar area with a lot of functions and live music

the bar was pleasant, and a lower area near the toilets revealed a pool table

the breakfast was sensational

superb breakfast lovely produce

the staff who greeted me at the bar, in spite of having to shout over the bar noise, were very friendly and welcoming

slight quibble was non-availability of wi-fi in room, although wi-fi was available in public bar and lounge

great pub,awesome bar staff and hosts. comfortable room,close to work

monday the restaurant and bar closed from 6 p

bit of bar noise, but it was saturday night

i even managed to get a last minute drink at the bar and enjoyed the company of a few locals

friendly staff, good parking, the food and bar looked great however i didn’t have any food.

spacious rooms with a fantastic restaurant and bar on the grounds

available from the premisise but easy to get to tesco/kfc /morrisons all within a 5 min drive bar shut early on the saturday night that was a shame

outstanding, warm hospitality with excellent breakfast and superb bar and food for dinner

the bar in the pub was very entertaining and the locals are so friendly

bar and quality of breakfast

it's a b&b hotel, so no lunch or evening food but they are just having a bar installed

awsome breakfast comfortable bed friendly staff and a bar which was unexpected

there was no communal lounge or bar though the manager informed that the hotel will be accommodating a bar very shortly with the

there is a bar there and very reasonable prices, the staff are helpful, polite and friendly

location, good price, easy to find parking space, staff very friendly, although bar was quite busy and loud, room was very quiet (we had family room)

as i had to go into a bar where people were drunk and vaping inside

place to stay, clean & tidy,& a bar with a good atmosphere also has a nice dining area with a good choice of meals

hotel was clean and tidy and had a nice pint in bar area

the bar needs updating to be in line with the hotel rooms.

kitchen was useful

very welcoming people and the food was great massive portions for a good price pool table in the bar area and the beer was cheap

wifi didn't work, kitchen facilities not as described

location for my work and cym carn forest; clean, well cared for and good facilities in the room - kitchen and lounge area

well planned, comfortable, warm, great shower area, useful location, good parking, kitchen well equipped

they can do, but the location is not the best for a phone signal, a lot of times you have to use wifi calling, they could try and boost the wifi somehow

not stayed here for over 20 years and expectations where high but alas we found our room tired , wifi almost no existent and its 2023 phone and no signal on tv

parking is good, the facilities are excellent, good wifi, and good staff, quality of food was very good

good wifi thankfully as we had no signal

ybe offer boosters with a

wifi signal could not reach half of the room

rather fussy registration for wifi. slight irritation that the restaurant closed so early.

wifi did not work in. room i was in room 28

was excellent except for the wifi

wifi - no signal in room. waiter could have brushed his hair !!

everyone was very friendly, the snack bar in the room was the best i've seen!

early check in location

for early check in of 10

good quality wifi too

the wifi worked well

heating and cooling options available, as well as a tv and free wifi access

been better, comfy beds, beautifully equipped shower & bathroom, tea & coffee making facilities, wifi etc, and in the morning, we enjoyed a fantastic breakfast

wifi was a little hit and miss also

room was really clean and it was lovely to use the swimming pool

location for cardiff easy bus to cardiff saving expensive car parking , access to m4 made easy to visit othe locations like st

lower ground floor too close to the spa , there was a smell coming from the sauna which permeated the

had the pool, steam room and spa all to myself sunday evening

pools a bit small but kids loved it

lovely room, great decor, super comfy bed, fast wifi, great shower, helpful & friendly staff.

reasonable price evening meals and great wifi connection in room

starbucks wifi

good location, great wifi, good facilities and the staff were great.

wifi was intermittent but managed to get work done.

late check out on request and an excellent breakfast

great. we required breakfast earlier than they usually start, but this was organised for us.

huge breakfast

were great helpful busy little pub full of atmosphere very comfortable beds on suit shower good breakfast

breakfast was not included in the price

lovely traditional pub and bar and the friendliest staff

free parking

location was ideal for our job location and parking was never an issue for our works van

parking

service from the bar and waiters were very efficient

the only difficulty on occassions was the parking.

liked the fact that there was dinner and bar facilities, also bed comfy, and clean

good size rooms, they have everything you need, with being a light sleeper it's great that the bar and restaurant are separate to the accommodation if you like sport they have bt sport and there

they have a separate bar and restaurant to the accommodation

was dreadful you had to run round to get wet,and bar very expensive but nice pub just down the road at half the

a restaurant and bar on site

wifi in our room behind the pub/restaurant was pretty weak, evening meal main course portion sizes

wifi no good in my room.

could not connect to the wifi in my room, only when i was sat in the pub,

wifi occasionally didn't work, room was warm at night, a fan could be useful?

wifi was not working in my room and they send me the wrong invoince

hotel, warm and friendly welcome, amazing breakfast, super comfy beds and amazing spa and gym facilities, would highly recommend and would happily re-visit whenever

very clean staff where lovely amazing selection for breakfast

well cooked breakfast, lots of choice in a lovely dining room with fantastic staff

the staff was very friendly and helpful room was great and the bar food was amazing

however, you can still use the gym and pool facilities etc

wifi temperamental

needed wifi instructions in room and local guide.

wifi a little difficult to connect but sorted quickly.

great location, excellent staff, wifi great and room clean and big

very good wifi

room was lovely, food booked in the bar area was lovely and a continental breakfast in the morning was available in the kitchen area

breakfast served in the bar but kitchenette outside the room with table and seating

breakfast was pastry and coffee ok for us but probably a little sparse for some clients

breakfast served in the bar but kitchenette outside the room with table and seating

would have preferred a full breakfast instead of continental but it wouldn't stop me returning

wifi didn t work in the hunters lodge but brilliant in the hotel itself.

wifi was working fine

wifi weak

no wifi for 4 days.

all in the shower , loose toilet seats and if you stay in room 19 although they say you get free wifi , you cannot connect from this

room above had numerous kids staying

perfect and kids option

were so lovely and friendly, accommodated late check out for me

a lot of kids running around without parental control.

no restaurant and bar due to electrical fault - but not their fault ! !

and bar closed at 4pm on a sunday

was a large car park, and the motorbikes dotted around the bar added a tasteful touch to the overall theme

old coaching house type building fantastic restaurant and bar with friendly welcoming

views with comforting sound of lazy river, friendly staff, comfortable rooms, cosy bar for family card games before bed, delicious breakfast, excellent location for exploring

clean and great location for ev charging

we didn’t eat at the hotel but did go to the bar staff friendly

the bar area & food was nice enough

the staff at the bar were a bit slow seemed to be only one person behind the bar

room was clean and comfortable and the breakfast in the bar across the way was lovely, and again, super friendly staff

everyone we encountered, in the hotel, the restaurant and the bar was professional, friendly and helpful

free wifi

the wifi speed was very fast which for a business traveller was a big plus

this was very much above average excellent wifi nice food bed / pillows superb

free parking and wifi

wifi works, not quick but works so i can work

excellent food and service. very good wifi.

issue i had was tat there was no wifi, told by reception that you could log in but did not appear to be any

nice hotel, good wifi signal, clean and confortable room, good location, wide parking even if with extra cost

the rugby world cup programmes, the phone was not connected, there was no safe in the room, the wifi was not available on sunday or monday, and there was no hot running water in the mornings

located close to the motorway and free parking and wifi

crisp modern facilities; stunning location; super friendly and helpful staff; delicious breakfast; great value

no coffee available for an early breakfast but this was quickly rectified by a member of staff

the views from the restaurant are incredible and the cosy bar was lovely for a drink by the fire before and after dinner

breakfast

excellent place. very nice acomodation and views, great bar and restaurant .

clean comfortable and friendly. wonderful breakfast

everything. great welcome, lovely room, sparkling clean and the best breakfast ever

clean room and fantastic cooked breakfast

fantastic breakfast

clean and comfortable room. lovely breakfast. parking. close to centre of town.

late check out

room was clean and the £10 late check out fee to stay until 5pm was most welcome after the marathon

big free car park, gets congested close to the hotel but masses of space at the far end

it was such a waste of money the bed was not comfy the bathrooms are the size of a laundry basket staff were rude as

we had tao rooms but was going to a festival so needed early check in

great vibe in bar with fab karaoke

the bar downstairs was buzzing and really reasonably priced

the bar below the room was well-stocked and atmospheric and the location of the pontcanna inn is

the staff, whether at reception, at the bar or in housekeeping, are always attentive and extremely friendly

lovely clean room, comfy bed, nice shower, quirky design, coffee machine, cereal bar was a bonus

food in the bar was fantastic and great quality food

room very comfortable and quiet. good quality breakfast. excellent ev charging facilities.

didn't get the bar staffs names, but they were so friendly, welcoming and helpful.

very nice rooms that were comfortable and well equipped with a good bar & restaurant downstairs.

we ate saturday evening 25th january 2025 the steaks were exceptionally good meals gois choice of bar drinks at reasonable prices morning breakfast was worth having thoroughly enjoyed our stay

i got a great night sleep and so did my wife+kids wifi could do with better speed but i paid a great price to stay and eat the breakfast was

there was a long wait of about 20 minutes at the bar on the friday evening.

the staff were amazing and went above and beyond, especially with our kids

stayed for one night and had a wedding the next day at 3pm, we requested a late check out and was able to have this as it made our stay a lot easier and enjoyable

kids handprints everywhere

for a group of friends on a golf weekend

early and very helpful staff worked to prepare the room for an early check in for me

tv didn’t have a lot of channels (for my kids)

nice a d clean environment was amazing close to shop to visit also had an amazing lake side view kids love the ducks suitable for every average group love to visit again

great location, charming surroundings, friendly staff, great bar area and fantastic breakfast

the kids discovered the pancake machine at breakfast so that was a winner

amazing staff - we asked for late check out due to attending a wedding later on that day, only needed to check out an hour later

the wifi wasn't working and the shower

free wifi available throughout the hotel

5g in our room, quicker than the wifi and decent sized room

information was provided upon check in about where to obtain wifi access but i discovered this by accident when using the tv remote

wifi a bit slow to respond

wifi worked well (room 201) (+) free wifi (+)hotel was beautiful and had the fastest hotel wifi i have ever had (60+ mbps) ud83dude2e (-) 10 per breakfast. wifi didn't work (+)comfortable bed. bath. breakfast. wifi. friendly and helpful staff. (+) the wifi in the room was very good (+) good strength wifi (-)street where hotel is located was a bit rundown. wifi signal was poor. (+)everything was perfect except for the wifi. our room was 218. (+)location, good size rooms, wifi worked properly.

also had room service which was very good overall a very enjoyable day and night at this hotel would

efficient room service

30 am by kids

no hot water in pool and spa area during our visit, luckily i don't mind a cold shower and treated it as an invigorating

wifi signal was good in the lobby, but no signal in our room.

wifi in my room didn't work

wifi didn't work in my room

clean, comfortable, good wifi

wifi can be improved. very minimum connectivity in our room.

room facilities plug sockets everywhere with integrated usb charging points, excellent and stable wifi connection, good lighting, good black out curtains, decent sized samsung tv with good

wifi non existent. food in the restaurant was average

decor was very chic, bed really comfortable, good wifi facility, and the bathroom was nicely decorative with a brilliant power shower

strong wifi to staff

desk was solid for doing work and taking calls

car parking wasn t included as expected and no one told us about the wifi

wifi very slow & when they say king bed they mean 2 singles put

the wifi could be better

wifi signal is excellent and the speed is very good

area and bar was set out and the way staff accommodated people who used that area for coffee and wifi

breakfast was lovely and a good range of choices (some at extra cost but this was nominal)

the breakfast was excellent, very tasty

cooked breakfast items are no longer included in the price, however the homemade granola and sourdough

fantastic breakfast and great staff

the room was exquisite, and the executive lounge & honesty bar added an extra touch of luxury

only an extra £10 for late check out (6pm instead of 11am)

my door key card also had to be reset once due to a battery issue on the door, the wifi was spotty sometimes good sometimes bad

good wifi signal. good breakfast. spa was lovely. only 5minute walk from town centre.

wifi was great. the room was quiet

ough the air con wasn't).

wifi wasn t great but i overheard a conversation at reception that they had to get an engineer in

staff were great and gave us late check out for the inconvenience so can’t fault them

during my visit this time i was kindly given a late check out time even though it was not required

2 different members of staff granting a late check out and confirmed, we still had someone come into the room to question why we hadn't

at check in we were informed that late check out was only £5 and we could pay this when we returned from our night out

staff really helpful and we even got a free late check out

earlier check in and late check out had email to confirm they told me to take it up with booking

the late check out. the comfortable bed. helpful staff. cheap for one night too.

friendly staff at the gyros assisted with early check in

the breakfast was excellent and met our expectations

the breakfast was perfect and the dinner as well

breakfast was okay

the breakfast was lovely

didn't have breakfast

guests were a bit noisy, kids especially letting bedroom doors slam instead of closing them & shouting

eccentric, great location, cosy bar area, helpful and friendly staff and lovely breakfast

breakfast was great and all staff were extremely friendly and helpful

greeted with a smiley welcome they even let our little dog be a massive part of our stay as their bar area is dog friendly if you love quirky and fun with lovely views this is the place to

bar area is very nice and food in the restaurant was bang on

room was great, gym well equipped, sumptuous breakfast and friendly staff

location and spa even if we paid for it , maybe should be free for guests

grand city centre hotel i picked it for the spa on the 6th floor which i got to enjoy by booking the thermal suite

gym had no windows and the treadmils were staring at a wall

very comfy bed, spacious shower and beautiful bath. good breakfast. thank you for the upgrade!

xx gave us free late check out as we arrived late due to horrendous weather

have to say, the wifi in the room was

wifi was good with only a few

there is free wifi in

the wifi was great as well

had a smart tv so could use all internet apps and the wifi connection was good

could not get wifi in the room, but downstairs in the pub, there were no problems

wifi was not good when i was there although the proprietor said it was fine in his office next to

never managed to get wifi despite efforts of the staff

shops and was very comfortable i couldn t fault my stay the breakfast was very good and free wifi

the wifi was rubbish.

bar area very cosy and breakfast

the caring staff , cleanliness and breakfast bar

breakfast was great and keith behind the bar was great fantastic cocktails , excellent service

beautifully decorated bar and sitting area

the staff were excellent and friendly, and the breakfast was very good

unable to comment on spa and beauty services as i was in no need of there services , next time

relaxing stay - excellent food dinner and breakfast - enjoyed the sauna and spa pool.

breakfast was fabulous

the spa was a bit off a mess obviously with staffing issues

amazing, venue incredible, food excellent, spa treatments beautiful, breakfast fantastic, beds wonderful, river usk therapeutic, grounds

extremely poor wifi signal meant that the advertised chromecast was pointless

the wifi worked well

good wifi and central location

free wifi via the tv.

loud, intrusive music at breakfast. very poor wifi. air-conditioning poor

had to pay for wifi

charging for wifi

no wifi in room

room had a bad signal for mobile data and even the wifi

, cause we stayed 2 nights , our room didn t receive room service on second day, no one gave us wifi code and most disappointing that tables were booked in bar area for rugby in tv- surely we

far exceeded our expectations, amazing value for money with everything we needed and early check in was really helpful so we could be ready for a wedding in the local area