pool, the water was not tempered and the paint at the ceiling was falling down, i expect to use the

the fitness

kept very clean and modern. bed was comfortable. breakfast was good.

the breakfast was great. i loved the brie cheese.

liked that our room had a full kitchen, it had silverware and dishware as well

swimming pool was not open. it was my grandsons birthday and the boys wanted to swim.

restaurant and bar were closed

swimming pool water was cold enough to swim

small swimming pool. an on-site

room was great, pool was clean

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

wifi is pretty good

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on our floor (we noticed kids running all over the place) and

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

front desk about dirty dishes left in hallway after room service

the kitchen could use some more supplies for people that will be staying for awhile.

the room way exceeded our expectations. clean, had a great llttle kitchen

nice room with a fancy kitchen is good enough for a family trip

for the pool

bedrm suite, but was very surprised that this was more of a 2 bedrm apartment w/ 2 full baths & a kitchen stocked with all the amenities of home

the staff was outstanding & the breakfast was super!

breakfast

staff was very friendly... rooms was clean... breakfast was good.

for commute to work, free full hot breakfast, and it was across the street to target and wegman's for every other possible need

fitness room available

size of pool

breakfast offered many choices each morning

pool was great

pool was clean & was being checked for chemicals every couple of hrs.

clean rooms, nice breakfast setup, and sincere friendly staff.

location, pool, and restaurant

the pool is very nice

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry facilities easy to use all staff were friendly & helpful room was great

always kids in the hot tub not suppose to be rules never

was a basketball competition the same weekend and the kids seemed to be un attended

gym is really small and not all is working well

i didn’t like that the pool water was cold. it wasn’t heated.

were great, they asked that everyone wear a mask in public areas, one family per pool, and gym areas (you sign up for a time slot)

gym has one broken treadmill and no thermostat, very hot

breakfast was good, facilities were clean and well-maintained

the kids loved the pool they was in it from time we got tell the day we left

swimming pool was freezing pool & gym could do with an upgrade

they arranged for an early check in and then a taxi

the kids running the halls making noise

i love the late check out time and how helpful the staff is.

breakfast is small but nice for the size of the inn the staff are extremely friendly n helpful

great clean room and continental breakfast was good i recommend mainstay for all travlers

nice location downtown phoenixville. walking distance from local bar and restaurants

limited breakfast

staff and facilities very clean good choice of free breakfast items quite a great value in my

i like the size of the rooms and having a full kitchen is a huge plus.

breakfast was excellent

access to the pool and the pool deck area that included a large gas grill and fire pit.

having a full kitchen was especially convenient as well as free breakfast included

room size, cleanliness / comfort levels. breakfast buffet was better than expected.

i wish the property had an indoor pool instead of an outdoor pool.

the breakfast was wonderful!

pool water feels slimy. maybe needs to be treated other than that no complaints.

the laundry wasn't available but the desk clerk helped us fine a laundrymat

the room was clean and the breakfast was wonderful

excellent service , bar tenders were wonderful and very accommodating

pool was great

were charged $36 for a double scotch at the bar downstairs

the hot tub was an extra bonus in the pool

the early check in and late check out times

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

countless laundry

the pool is amazing and keep very clear and clean

hot breakfast bar was quite good, but many hotels have the exact same hot breakfasts included in the room cost as

enjoyed the pool

tvs were small, no supplies in kitchen

station for breakfast - yum

were comfy, breakfast was phenomenal, location near our venue made it easy to access and save time

the staff was friendly and my daughters loved the breakfast!

the hot breakfast was excellent.the bed and linens were comfortable.

the bar wasn't open. it's the biggest attraction there

nice desk staff. decent location. a nice guest laundry.

they allow early check in and late check out

they have a bar that they stock great yet no dinner food but they do have a all you can eat breakfast but at 10

friendly service. comfortable rooms. nice pool.

nice kitchen space, but we really didn't need that as we were only staying one night

also, the people at the front desk were more interested in getting the laundry done than checking us in

great area! love having the little kitchen!i found the desk people helpful and pleasant.

loved having a mini kitchen with our room, the bathroom was very clean and the room had excellent ac and heat

the kitchen was exactly what we needed for our stay.

gym was nice, perfect for a few days away

no free continental breakfast was a disappointment as well as no pool or gym. otherwise great.

the comfortable bed. the gym and breakfasts.

comfy beds nice gym private

enjoyed the gym, that's about it, 1100 dollars was not worth the 2 week stay, the room was okay, the staff was

waffle maker would have given a good option for kids

pool wasn't managed to safely open during covid-19

were issues with the elevator where it would not open on the customer side at times, only on the laundry room side

the room was just what we expected and we loved the pool

loved how me and my family were welcomed by the friendly staff and also the pool was great and the room was clean and the bed were super comfortable and the bathroom was also

the room was large and the amenities (wifi, soaps, bedding) were excellent (-)wifi not available in the events area (+) free in room wifi and parking

large modern room in the casino tower

to walk thru hotel with my daughter who was 18 to the pool cause she could not walk thru the casino so we could get to elevators to our room and i had

no room service for meals

the only flaws were no handicap accessability and poolside bar and food truck should be open 7 days a week for the short summer duration at valley beach

the breakfast was awful, as was the coffee

nice kitchen set up, the bedroom bed was very soft.

kitchen facilities were useful

the breakfast was well done

kitchenette and roominess

it’s was so many kids unattended at the pool and the was really rude.

only thing about this hotel i did not like was the fact that their indoor pool was not open, filled but not open

first went in and the bar was spilled over the lobby

glass of white wine at bar $18

sucked the pool was closed, but that was not the hotelâ

very clean and quiet breakfast was great

fresh made omelets for breakfast.

large and quiet rooms, great staff and amazing breakfast.

breakfast was good and the staff was super friendly and wonderful!

i didn’t like the set up of how breakfast was served.

it could be better to ad a jacuzzi close to pool area.

would not go to the bar ever again

shower safety bar was in an odd location

just that the pool and resturaunt were closed due to covid 19

were there for a gymnastic competition and the location was spot on

living room and a kitchen with a big table to eat at which was a huge plus

property was very clean, nice lobby, lots of seating for breakfast

we have stayed twice for kids sports tournaments

the half cout/pool and was able to cookout for the basketball team

pool, jacuzzi, open all day

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

cleanliness and gym were great

room was very clean and the location of my room was close to the gym and outdoor patio

nice gym

breakfast meats

the rooms were nice, beds comfy, breakfast got us going in the morning.

breakfast was wonderful. room was comfortable and very nice.

layout was absolutely beautiful, we loved having breakfast by the fire pit outside

the pool was not open that is why i paid a little more money

pool was nice, heated and clean

a pool was great but the pool was very very cold

location / staff/ breakfast buffet

otherwise, you are doing a good job with the grab and go breakfast

covid-19 had the pool shut down. wi-fi wasn't always available

to covid the results of our usually excellent hot breakfast has been replaced with continental style and not convenient for us as well as the

location and generally cleanliness. gym was good.

breakfast is always good. the rooms are clean

early check in...no problem

gym, staff pleasant and helpful

bar staff was rude

is the bar the only place to eat

pool and spa

the night front desk and bar and grill staff they were great

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

the cook in kitchen, so i could prepare my own meals.

breakfast was low when we reached

room was very clean and had a kitchenette. also a very nice laundry room.

the laundry room was well maintained

no breakfast

loved the hot tub,the kids loved the pool

access to a clean gym 24/7 was amazing

i told them we had a late check out at noon

great, spacious room, comfy bed, 24 hr gym

needs a little updating and laundry needs updating and cleaning

it was clean and had good breakfast.

i wish breakfast was available later than 9:00

has a lot of amenities including games for kids and also breakfast is included a indoor pool and gym

rooms were good size and the choices for breakfast were great

also the lady that was cleaning the lobby and keeping the breakfast bar going was a very hard worker

better wifi reception

tv and wifi are horrible

also charge extra daily for wifi

no free wifi

would be nice if al the rooms have a free wifi

access to the pool and hot tub. the room was big and the kitchen surprised me and my girlfriend.

my husband and i wanted to use the gym and pool, both were closed to maintain social distancing

breakfast

the onsite bar was excellent. the bartender was super friendly!

though we didn't need to use them, it was nice to have a laundry room on premise

pool not open

its close proximity to my daughter and grand kids

room was spacious and was a end room which was very quiet. allowed late check out at no charge.

i love 2 room suites with kitchen

great location. every room has a sleeper sofa. great breakfast .

very clean and the kids enjoyed the breakfast

location, outdoor pool, very new hotel with really nice and big almost apartment like rooms.

hotel, brand new with lots of amenities (fire pit, outdoor area, pool) that unfortunately we didn't have a lot of time to take advantage of

breakfast was great, and being able to order food in the hotel even though not a formal restaurant

they have plenty of amenities even a full kitchen

low flow, low pressure shower heads are awful and the breakfast was meager, at best with most of the food gone

great staff , clean , best breakfast, loved my comfort stay for 5 days

was told, after i asked about breakfast, that i would have to walk over to another hotel for breakfast

clean room, friendly staff, decent breakfast

breakfast was good for the price! room was very clean and comfortable.

the kitchenette came in very handy as did a door between the bedroom and sitting room

if i were staying for longer, i would have made more use of the kitchenette, but it was quite nice

i use the gym daily and the accommodations are comfortable

everything was great, spacious room, clean, nice pool, laundry, great breakfast

i loved the provided dove products and the kitchen made it so convenient

at night it sounds like a playground full of kids where outside the room

the gym was also not social distanced and i left the hotel feeling overall dirty

the towels and washcloths were awesome. they were so fluffy and absorbent. great breakfast.

when i clearly marked the room as 2 adults 2 kids

night there was some kids screaming all over the place, it was 12 midnight and nobody from the staff addressed the

i guess it was a kids athletic team staying that night as well ,and the kids were playing in the halls all night

clean and organized. the staff were very helpful. breakfast was amazing

breakfast was not super delicious -

the room was not that clean and there was a lot of young kids running around screaming and yelling, and no one said anything to them

price, they offer breakfast

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

breakfast not included, great location

the breakfast café is quick and convenient, but given how many great options west chester has,

breakfast

check in with digital key plenty of space with fridge, coffee maker, and kitchen utensils .

pieces of fingernails on the floor in the bathroom. pool not opened

son has a dairy allergy and there was no labels on the breakfast food and the staff didn’t know what the food was made with so he was only able to eat

breakfast staff

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly

gym, might be a bit bigger...

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and a great breakfast buffet

gym is a bit sparse

thanks continental breakfast really was a pleasure also

location is older, and the breakfast was lacking, but i would definitely stay here again

very good wifi connection

wifi wasn t good

wifi didnt work, no hot water, no netflix or modem television options

no microwaves in the room and the wifi was horrible.

wifi never worked and no housekeeping

the bar was closed on a friday and sat night. the resturaunt was also not open.

small bar in lobby area

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

no complementary breakfast. bar prices were ridiculous!

the fitness room was excellent

back view to golf

1100 am no problem no extra charge for eary check in and they even let me check out 1130 with no late check out fee and i got the room at the cheapest rate possible fro surrounding hotel in the

it was unexpected, but very nice. i wish it had a gym

my room and the gym.

just small issues: water machine broken in gym. hot water not provided with the coffee at night.

gym only had 3 machines and no weights

gym facility micro

place to stay while visiting family for the holidays-- breakfast was delicious and the indoor pool was a welcome bonus-- we hope to come back again when

the breakfast was delicious

bed was s dream, pool was nice, pleasant vibe at breakfast. loved cookie upon check in

they went out of their way to accommodate any requests that were made to include a late check out

gym+ pool and convenient free breakfast makes starting the morning go

says the pool is open and heated, but it is closed for the season

the charm of the home, the helpfulness of the host and the breakfast was all outstanding!

we enjoyed the pool and noted it felt spa like surrounded by all those beautiful flowers

we said yes and the cottage was wonderful--bedroom, living room, kitchen, dining room, powder room, bathroom, day bed, deck overlooking the backyard and swimming

delicious breakfast with a choice of menu items

due to lots of kids running around

location and the hotel was amazing and had a good breakfast

breakfast hours on friday could have gone to 10 if staffing allows

because of the covid 19 situation, breakfast could not be serve.

the gym could be better with some free weights.

there was no swimming pool for toddlers

the breakfast, delicious

they had a nice pool and its always nice to get a hot breakfast before hitting the road again

through the walls from the rooms next to us; good selection of channels on the tv; didn't use the pool but it was a nice

room was clean, breakfast, staff polite

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces including an outdoor space where we listened to a band play

new hotel with nice rooms, very clean, and a great gym got close to train station in

there are restaurants and a bar within the hotel

booked a two bedroom suite with a kitchen

the kids enjoyed the pool

the staff was all very friendly and the breakfast was better than many of the hotels we have stayed at recently

if i had not been placed in a room directly across the hallway from my kids (501), i would have requested to move

they provide a full kitchen, it would have been nice to have a tea kettle and a selection of teas and sweeteners, in

bar and grill closed, pool closed

the breakfast bar food was fresh and hot

the gym was well equipped with a great view outside

swimming pool was a bit on the small side

the complimentary breakfast was lovely.

i appreciate the breakfast but it could have some hot items

breakfast was simple and filling

they provided a decent breakfast, and some of which you take back to your room to cook

i loved everything there, good area, kitchen, bathroom, big bed in a room

year), there was no cushioned chair to sit in, just a cushioned stool presumably to accompany the kitchenette counter area

i was even given the wifi password at front counter with them knowing there was no internet

told at check-in that they had upgraded to a better wifi, the truth is the old wifi was better than their upgrade

the only thing that was not great was the wifi

members, not staying at the hotel, with lots of children come to use the pool

breakfast, parking and pool were awesome

sitting area, kitchen area, bedroom area, and gorgeous bath area

clean, great breakfast, friendly staff and very comfortable beds!

the breakfast was way above standard, and staff were friendly

location parking breakfast spacious room.

comfortable beds; delicious breakfast.

breakfast was supposedly available until 8:30 am, but at 8:45 there was nothing available, not even

breakfast was coffee and danish

breakfast include should have specified it was grab and go with extremely limited options

kitchen wasn’t usable. facility is very old and needs updating

the breakfast food was fresher than at other stay america's

the breakfast was great

small pool

there aren't any weights in the gym and it was small.

no indoor pool or jacuzzi

no indoor pool.

i needed help to connect to wifi, and was cheerfully helped, the assistant to the don't change a thing

wifi was not as strong and it has been in the past

wifi kept disconnecting and it was a nightmare to reconnect multiple times during the day

wifi couldn't handle multiple devices

wifi connection is from the middle ages

the kids body and eyes was burning bad they only got in one time and that was the main reason we came

loved our suite, so convenient to have a kitchen during our whole stay

breakfast was good

breakfast was great with fresh and hot selections

the pool smelled too much of bleach

close to shops , beauty salons , supermarket , gym , and restaurants

early check in was very much appreciated

one at the hotels fault but the pool was crazy so packed,with kids running jumping diving flipping parents on cell phones not paying any attention to the kids

we love everything the rooms they gym

nice room for two adults and two kids. plenty of room for them and parents.

kitchen area and bathroom were excellent

amazed at the array of facilities - laundry room, pool etc and the room itself was enormous with full kitchen set up and acres of

size and kitchen

the kitchenette area was stocked and very clean

breakfast was served on on-the-go style because of safety concerns due to covid-19 which i really

breakfast was ok.

provided a kitchen, dinnerware, garbage disposal.

awesome breakfast in the morning as

the breakfast was great and the room was big, comfy and cozy!

the room was very large and comfortable. the kitchen area was very clean

staff was awesome. it was fairly clean and sizable..kitchen and fridge definitely helped.

full kitchen was an added plus! i will

not enough breakfast food

poor breakfast

business center and no place to print out documents, grab n go breakfast could use some

very clean and equipped with all basic needs - multiple electrical outlets at the bed side, good wifi, a small fridge, a small microwave

location was very good. clean. good wifi, good ac. just what i needed for one night. thanks.

over price for parking

we had planned to meet my brothers there but had to meet them at a shopping center parking lot instead

over all it was a good value good location ample parking

the gym access should be by key, not having to be let in by

covid issues no eggs and pool wasnt open but i dont hold it against this hotel not their fault

friendly staff. nice rooms. the kids loved the pool. the breakfast was okay.

we stay here often, we like the pool and breakfast

due to the pandemic, the pool and fitness center was closed.

no pool

there is not breakfast at this moment. i wish i could stay longer.

i wish they had more breakfast variety

the pool closes too early.

staff was very friendly pool open until 11

the breakfast

fairly quiet, except for the kids runninf up and down the hall in the morning

nice breakfast room

the breakfast was simple but nice. any more i would eat to much.

to covid, breakfast was limited

very nice location. loved the outdoor patio. breakfast bar was very nice

golf course view, lovely rear deck

liked there was a spa on site just didn't get a chance to utilize it

love how the restaurant and spa are located near the hotel.

the bed and bedding were great. loved the golf course view from the outside patio.

we had to wait for pool towels

breakfast was better than i expected.

to remodeling, the pool wasn't filled

breakfast ended too early.

been nice to be told its under construction my kids were looking forward to cooling off in the pool but that wasnt available so they had to stay in the room and do what kids

he even offered to bring the golf cart around to take me to the pool

a spring fed pond, a tennis court, a gazebo, a pool , many spots to admire

the pool was divine

the grounds are beautiful with a pond and a pool

pool , tennis courts , and a pond