that it didn’t have a inside pool

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

not enough outlets or towels, no iron or ironing board or laundry bag

the bar is pretty nice too but my room felt old and dingy

i tried to use the gym at one point, but none of the machines were taken care of and they shook wildly when i tried to

ample parking. room for vehicles with trailers.

even tho it's not included in the price, there is a buffet style breakfast in the bar area for 6

the pool was not indoors

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the clean stuff and my jacket

enjoyed the clean pool and wonderful service received by the staff in the hallways ensuring that we did not need

the kitchen was exactly what we needed for our stay.

loved having a mini kitchen with our room, the bathroom was very clean and the room had excellent ac and heat

also, the people at the front desk were more interested in getting the laundry done than checking us in

and well equipped studio-room, various kitchen equipment available on demand

the room the kitchen the service

gym was nice, perfect for a few days away

no free continental breakfast was a disappointment as well as no pool or gym. otherwise great.

comfy beds nice gym private

good room size. friendly staff. gym had everything we needed.

enjoyed the gym, that's about it, 1100 dollars was not worth the 2 week stay, the room was okay, the staff was

she was the only person handles all the guests and tons of kids

kids didn't enjoy the pool as its open at 10 am

our kids love it

breakfast was by far exceeded my expectations

pool for the kids.

nice gym, nice room design, women in guest services were hospitable

delicious breakfast great staff especially hotel employee on nights

fast check in. great breakfast. freindly staff.

nice sitting area, no kitchen, comfortable bed, awesome bathroom

kitchenette and roominess

a pool was great but the pool was very very cold

breakfast was also very good

the pool was a little small

the pool could have been a little warmer but it was still wonderful.

was there for 1 night to attend the regional gymnastics meet

nice gym, peloton machines

the pool & spa was nice as well

the gym is limited, for example, no barbell

the gym is very well equipped

the pool area was clean but the pool was obviously over chlorinated

great breakfast, nice fitness room, self service laundry on site.

the delicious free breakfast

outdoor area by the pool was nice to hang out in

i wish the property had an indoor pool instead of an outdoor pool.

great customer service. clean place. great breakfast.

exton was phenomenal, it was very clean ,very neat, the staff were very nice and friendly, the pool was absolutely fabulous, it was a saltwater pool, our room was very comfortable, very clean

check in with digital key plenty of space with fridge, coffee maker, and kitchen utensils .

pool still not open. not their fault though.

far away especially the location i call it the triangle of fun i'll definitely be back the pool the breakfast the staff excellent 5 stars

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last night

the little personal breakfast/ snack bags that were available to just pick up in the lobby, my kids loved

pool had way to much chlorine in jt. pool was not refreshing, too warm.

always kids in the hot tub not suppose to be rules never

pool and hot tub was a relaxing bonus

room redone breakfast set up was great housekeeping was good

the breakfast was great

clean rooms, nice breakfast setup, and sincere friendly staff.

breakfast offered many choices each morning

decent breakfast spread

kept very clean and modern. bed was comfortable. breakfast was good.

newer, clean, love the suite concept with a kitchen

we stayed in one of the suites and it had a very homie feel complete with its own little kitchen area including a full mini stove and a medium sized fridge

pool water was very cold

when i arrived all the supplied kitchen materials were dirty.

restaurant and bar were closed

swimming pool water was cold enough to swim

location and better than expected amenities- outside fire pit, stabucks and breakfast w/ bar and social seating for after event

pool and gym still haven't reopened from pandemic, breakfast very limited

restaurant and bar were not open

wifi is pretty good

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

had a room reserved for 2 adults and 3 kids

pool and spa were great

the room service, pool & jacuzzi.

of smoke; reassigned to new room right away), dish washer in room, laundry room in facility, gym and outdoor pool in facility (although pool was not available this time of year)

i loved the spacious rooms and the fully equipped kitchen was the best

nice pool and clean room! very satisfied with the accommodations.

would have liked an indoor pool

the suite had a fully kitchen with a microwave, stove and oven, a full size fridge, dishwasher and plenty of dishes and

staff was very friendly... rooms was clean... breakfast was good.

breakfast

the rooms are spacious and the hot breakfast is fantastic

staff was super friendly, nice&clean,and that pancake machine at breakfast was super cool.

fitness room available

excellent location pleasant staff nice rooms new bar in lobby is a nice addition

was it coming from the bar downstairs

parking on site, very friendly staff, super clean, real comfortable bed and pillows, and a great breakfast with a lot of options was the cherry on top

thanks continental breakfast really was a pleasure also

gym is merely ok

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

the breakfast café is quick and convenient, but given how many great options west chester has,

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

breakfast

breakfast was expensive so we ate down the street.

gym was closed for entire stay, elevator broke midstay.

'gym & breakfast' are a stretch as amenities

just small issues: water machine broken in gym. hot water not provided with the coffee at night.

my room and the gym.

it was unexpected, but very nice. i wish it had a gym

nice location downtown phoenixville. walking distance from local bar and restaurants

loved that it was situation one bridge street, right in the midst of bar life, convenience stores, etc

breakfast choices were more than i expected. very satisfied.

better coffee and breakfast

they have good coffee at little bar area in the am with pastries, juices, cereal, fruit, hot chocolate, & tea

gym and pool size

gym is really small and not all is working well

breakfast was ok. gym was good. nice staff.

when requested, i was given a very late check out. appreciate it!

pool again was very

the sofa bed was comfortable for the kids and the bedroom with the king was fantastic

bathtub cant take bubble bath for kids only shower

pool was very cold, so we were not able to use it with our kids

the kids loved the pool they was in it from time we got tell the day we left

put all the families with young kids together

great location. very comfortable. having the full kitchen was a great help.

wish the pool had longer hours

having a full kitchen was especially convenient as well as free breakfast included

the online pictures that sold me on the room was the kitchen and sliding glass

the pool , the room , the breakfast

gym was out of order

very good breakfast bar nice staff and super clean.

location and the hotel was amazing and had a good breakfast

kids that was there was rude and playing on my door and their parents let the kids do whatever they

kids love the pool and breakfast especially

the breakfast was very good.

pool , we had it to ourselves, possibly because the water was very chilly, maybe not even heated

we were able to reserve the pool twice and it was clean not overly hot and easily accessible

did not have a room there that is not fair at all but other than that it’s beautiful i love the pool a

pool

pool was great

the staff the pool area the drinks

the pool

kids loved pool

we went to the pool and hot tub area and soaked in the hot tub

pool closed and no decent food available

great attention, comfortable beds, all clean. indoor pool great for this winter.

very helpful and friendly staff, clean rooms, nice pool and fitness room

choose this particular hotel specifically because it has an indoor pool

the pool was closed for maintenance.

liked how spacious the suite was and appreciated the full kitchen (not having to leave the room to get ice was great)

kitchenette floor still had sticky spots, carpet had large stains, and sink was still dirty

the breakfast was delicious.nice employees.ty

tvs were small, no supplies in kitchen

great value for our rooms, excellent breakfast buffet

property was very clean, nice lobby, lots of seating for breakfast

kids really enjoyed it

pool, fitness, laundry

staff worker that was doing breakfast was extremely rude

it's clean. love the kitchen

pool , tennis courts , and a pond

a spring fed pond, a tennis court, a gazebo, a pool , many spots to admire

he even offered to bring the golf cart around to take me to the pool

the grounds are beautiful with a pond and a pool

the pool was divine

mini kitchen in the room. comfortable beds

the breakfast was simple but good

clean, well maintained, full refrigerator and small kitchen area.

year), there was no cushioned chair to sit in, just a cushioned stool presumably to accompany the kitchenette counter area

was great--even had a small kitchen area and outside table and grill spot

great breakfast

room was clean, breakfast, staff polite

pool dirty. staff not friendly. breakfast had no meat. air conditioning broken. stayed at 79 .

pool.

they made accommodations for me to be able to park easily

could have been someone monitoring the pool

everything was great. from the staff, to the room, and breakfast in the morning.

the accommodations were clean and spacious, the breakfast was varied and delicious, the dining space very comfortable

very clean, quiet, staff was very courteous, pool and gym area were super clean

bed was s dream, pool was nice, pleasant vibe at breakfast. loved cookie upon check in

nice gym

cleanliness and gym were great

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

room was very clean and the location of my room was close to the gym and outdoor patio

the room was large and the amenities (wifi, soaps, bedding) were excellent (-)wifi not available in the events area (+) free in room wifi and parking

large room, clean, fitness center,pool

she saw a charge from one of the casino food court vendors on my bill, and asked me about it

i admit, a lot of my time was spent in the fitness room and spa but they were so good

for instance, housekeeping is on request only there is no room service

gym could have been better equipped - i understand it's going through renovations

sucked the pool was closed, but that was not the hotelâ

nice pool and comfy beds

everything else... the bar , gym

booking you told me there was a pool n gym open the pool nor the gym was available the bar nor restaurant was hoping n i booked that room

i didn’t like the set up of how breakfast was served.

breakfast was good and the staff was super friendly and wonderful!

clean. decent breakfast.

breakfast and parking lot price (should be free)

how clean it was and the breakfast layout

to have afternoon tea and a dining room for breakfast without tv

only 1 machine was working in the gym

i found the breakfast to be an extra bonus i did not expect

to covid, breakfast was limited

the breakfast

the offset double doors plus the laundry carts are impossible to get around

were very disappointed to hear upon arrival they only had a grab and go breakfast

breakfast was wonderful. room was comfortable and very nice.

the room was spacious and comfortable for three adults and 2 kids

have like a laundry room

i was even given the wifi password at front counter with them knowing there was no internet

told at check-in that they had upgraded to a better wifi, the truth is the old wifi was better than their upgrade

the only thing that was not great was the wifi

also the kitchen was so well stocked

room was near the laundry room and i could hear the dryer beeping frequently

to covid the results of our usually excellent hot breakfast has been replaced with continental style and not convenient for us as well as the

also, it was nice to be able to have a hot breakfast to start our

was impressed with the return of buffet breakfast! great selection of choices

the gym was one of the best hotel gyms i

i didn’t have breakfast there

the room was nice, has an iron, ironing board, kitchen with a full size fridge

breakfast was low when we reached

that it had a kitchen and they did supply the kitchen wear for free.

the laundry room because of other inconsiderate guest but i picked up some things because i can not do

the cook in kitchen, so i could prepare my own meals.

the breakfast was very good. it was one of the best breakfasts offered by a hotel.

very clean, pool functioning in the winter, staff very friendly.

the kitchenette area was stocked and very clean

the spaciousness of the room. the indoor pool and the continental breakfast were nice.

i didn’t get a chance to use the pool or exercise room but very much like that option

pool was a little cold.

very cool, and i love the gym

didn’t get breakfast was sleep.

the room and pool were clean(pool needs improvement with stocking towels)

i also loved that breakfast was included and most of the tv channels were free(frre wifi)

plenty of parking and wifi worked fine

wifi barely worked and while the gym is great in general, the rowing machine battery was dead and

wifi couldn't handle multiple devices

wifi was not as strong and it has been in the past

wifi was not the best for gaming consoles. other than that was a nice place.

toddler i had to let her run around the lobby which wasn't bad until someone left the door to the pool open and she ran in

breakfast was an actual hot breakfast also the pool and everything was kid friendly, staff as well was really kind so was the cleaning lady that

it was clean and had good breakfast.

the pool was clean and the gym was very nice

place was clean and beds were very comfortable, the gym was great and pool as well

clean and good breakfast

pool not open

the kitchen equipment were outdated. the furniture and fittings were poor and old.

clean, friendly staff, basketball and mini golf putter for kids

everything... especially the pool, the firepit and the lounge area inside and out

no complementary breakfast. bar prices were ridiculous!

the bar was closed on a friday and sat night. the resturaunt was also not open.

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

the fitness room was excellent

breakfast was better than i expected.

we had to wait for pool towels

perfect breakfast.

the gym is nice, the layout, equipment, and aesthetic. enjoy my workout.

breakfast was good

roaches, sticky floors. wifi jankv af

also charge extra daily for wifi

wifi was terrible

weak wifi

would be nice if al the rooms have a free wifi

beautiful clean and friendly staff, i’ll definitely be returning hopefully by that time the gym and pool will be open

the breakfast spread during the pandemic was great

the swimming pool closes at 10:00 but not staff fault we checked in super late than expected, wished hours were

the room, amenities and breakfast were all great

breakfast n kitchen in rooms

very clean and the kids enjoyed the breakfast

location, outdoor pool, very new hotel with really nice and big almost apartment like rooms.

breakfast was great, and being able to order food in the hotel even though not a formal restaurant

very clean and the kids enjoyed the breakfast

they have plenty of amenities even a full kitchen

the wifi service is very spotty, but this is probably related to the location of the hotel

was nice but there was absolutely no wifi in our room

this particular geographic location has a difficult time with cell reception but the wifi worked fine

clean and comfortable room. decent wifi speeds. good breakfast. professional employees.

fully featured - free wifi, keurig, safe, robes, iron, great pillows, cable tv, blow dryer very nice view

great staff , clean , best breakfast, loved my comfort stay for 5 days

was told, after i asked about breakfast, that i would have to walk over to another hotel for breakfast

strange place for the breakfast dining

no breakfast buffet but you could go next door (2 minute walk) where there was an excellent (large)

breakfast was good for the price! room was very clean and comfortable.

love the person who was making breakfast she was really kind to me and my kids and was so helpful

and i have to say they have the best breakfast too

also, room 107 is next to the gym and you can hear thru the walls

the gym was very small

breakfast could’ve been better

the pool was not working.

my daughter and i stayed 1 1/2 weeks and the kitchenette was a huge help for us to prepare meals inside

was great, down to the front desk staff, housekeeping & kitchen crew

the room was very large and comfortable. the kitchen area was very clean

the breakfast was great and the room was big, comfy and cozy!

staff was very friendly, the breakfast had a good selection, the room and hotel in general were very clean and well kept

location, yummy breakfast, staff was very friendly, loved our room and comfy bed

would have liked some more non-dairy options for breakfast, but it really did have a great selection

it's always clean the bar is great a few different bars but just wondering crowd had a good time and i really liked it a

the continental breakfast was the most extensive we have experienced

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

the towels and washcloths were awesome. they were so fluffy and absorbent. great breakfast.

the rooms were great and most importantly my family and i enjoyed the breakfast

great breakfast

was a very friendly staff. i really enjoyed the breakfast was amazing.

very unprofessional for me and my kids

were doing weed in next door rooms, our family with kids suffered a lot and had to endure the horrible smell no hot water at all the staff lied saying

kids enjoyed the waffles

i guess it was a kids athletic team staying that night as well ,and the kids were playing in the halls all night

the backyard in-ground pool is nestled in the garden, flanked on the rear by a stunning stone wall

full service breakfast on the porch overlooking the garden/pool was included, with fresh coffee, juice, and a wide variety of options

everything, from welcome to breakfast to the super clean room. i will definitely be back!

i love the house, the eclectic decor, the available outdoor seating, deck & pool

delicious breakfast with a choice of menu items

very good wifi connection

wifi wasn t good

wifi didnt work, no hot water, no netflix or modem television options

no microwaves in the room and the wifi was horrible.

wifi never worked and no housekeeping

was good especially the breakfast

breakfast buffet was on point

the breakfast had a variety of foods to choose from, a good selection

didn’t make breakfast

didn t see breakfast

location was very good. clean. good wifi, good ac. just what i needed for one night. thanks.

very clean and equipped with all basic needs - multiple electrical outlets at the bed side, good wifi, a small fridge, a small microwave

over price for parking

easily accessible, plenty of parking

off street parking

we loved having separate spaces and it was nice having a kitchen

the pool was not in service which is the reason i booked this hotel because how

kitchen supplies, tons of closet space, desk with comfortable chair, eating areas, etc

apartment suites makes you feel as if your home. great breakfast hours and heated pool.

bed, breakfast, cleanliness, team, everything.

were no towels available at the pool/hot tub and it was closed for a few hours during my stay

the hotel has a small gym and pool and a nice outside area

pool was crowded but staff took care of problem

breakfast bar is closed due to corvid but not hotel’s fault

clean and lovely pool

was a little disappointed with the breakfast

not enough breakfast food

breakfast was good and the inclusion of the paper plates was awesome as it allowed is to grab and

breakfast was great, they had so many options, super clean, and everyone was so nice to our three kids

hot breakfast was fantastic

wish the gym & pool was open and free breakfast

water’s pool was very cold, it’s impossible to swim with my kids.

fitness was closed and breakfast grab bag was lackluster.

breakfast was tasty. very friendly staff. everything was clean.

also a group of hockey families let their kids set up little hockey nets and run around playing loudly where we had to wait

a big hall with a bar and funky antiques

the spa personnel were definitely not up to par with a spa experience that charges the same prices i

there was a lovely bar in the inn’s great room but it was closed

our experience at the spa was wonderful

beautiful, historic, comfortable, clean, with friendly staff and a fantastic restaurant and bar on site

it’s cheap, includes breakfast, microwave/fridge/tv, clean rooms & linens and is located near all the things we need

we had kids under the age of 3yrs

it was very confortable, they give us a room inside near to the pool, very good for the kids

i was happy they served breakfast. most hotels stopped it... very nice

clean,quiet,breakfast, laundry and pool