the staff the pool area the drinks

the bartender at the bar was phenomenal!!! room was cozy food was great location was perfect

location, friendly staff and having a bar and restaurant in the lobby area were convenient

the bar was very nice indoors and the staff was very pleasant

the early check in and late check out times

supplies for using the kitchen were meager to say the least

close to where we needed to be. great breakfast and was free. quiet hotel.

kitchenette floor still had sticky spots, carpet had large stains, and sink was still dirty

the hot breakfast was excellent.the bed and linens were comfortable.

close to the expo center. friendly. nice breakfast. clean

no hot tubud83dude00 or pool wasn't heated

lots of restaurants and a casino near by as well as a top golf

the pool was warm enough.

thing i can really say is there was people swimming in there underwear when i took my kids to the pool but otherwise everything was

has a lot of amenities including games for kids and also breakfast is included a indoor pool and gym

pool, fitness, laundry

free breakfast, free parking huge nice clean rooms

one of the reasons i chose that hotel was for the indoor pool and it was closed

pool was nice, breakfast was good, facilities seems updated.

very nice room, nice hotel, excellent breakfast

very helpful and friendly staff, clean rooms, nice pool and fitness room

great attention, comfortable beds, all clean. indoor pool great for this winter.

food and drinks expensive, quality fair, lovely pool, could use a jacuzzi

bistro and bar was not open

they didn't have an open restaurant but i understood because of covid they did have the bar open and all of the staff from check-in to the bartender that we interacted with went above and

the staff is friendly and the breakfast good

clean, friendly staff, basketball and mini golf putter for kids

i got a late check out and the staff was very friendly

wasn’t always at the front desk to help pool was overrun with kids and people that weren’t obviously staying at the

i enjoyed the amenities of the suite, including the kitchenette and the ceiling fan

thing that could be improved would be safety bar in shower

the pool always clean, the breakfast is good

no bar or breakfast buffet or pool or anything

gym free coffee all the time and the atmosphere.

breakfast bar needs a little upgrading

the room was large and the amenities (wifi, soaps, bedding) were excellent (-)wifi not available in the events area (+) free in room wifi and parking

i admit, a lot of my time was spent in the fitness room and spa but they were so good

she saw a charge from one of the casino food court vendors on my bill, and asked me about it

large room, clean, fitness center,pool

perfect located i casino

a towel bar could be mounted next to the sink instead of leaving towels on the sink counter.

the location is great for dining and bar hopping

booked thinking breakfast was included, breakfast consisted of a granola bar and apple sauce

breakfast choices were more than i expected. very satisfied.

they have a nice light breakfast bar setup

back view to golf

1100 am no problem no extra charge for eary check in and they even let me check out 1130 with no late check out fee and i got the room at the cheapest rate possible fro surrounding hotel in the

how clean it was and the breakfast layout

clean. decent breakfast.

and their breakfast was very good

breakfast and parking lot price (should be free)

i wish the pool area was bigger

they were running laundry down the hall from us and it was super loud

the service ,very friendly and the kitchen set upud83dude00

kitchen and price were good.

i knocked on a few doors, office, laundry and another door near the reception desk

it was clean and convenient.coffe and breakfast snacks provided

the room and pool were clean(pool needs improvement with stocking towels)

the pool didn’t stay stocked with towels.

access to a clean gym 24/7 was amazing

breakfast and parking included

friendly staff, quiet, scenic place with lots of greenery around, ample parking and a decent gym

glass of white wine at bar $18

nice pool and comfy beds

sucked the pool was closed, but that was not the hotelâ

the pool and the bar

it’s was so many kids unattended at the pool and the was really rude.

breakfast is always good. the rooms are clean

also, it was nice to be able to have a hot breakfast to start our

gym, staff pleasant and helpful

was very clean, employees are very friendly and professional and breakfast was great and had great variety

the gym was nice

the gym could have been a little bigger.

the guy at the bar kevin very friendly

a dislike necessarily but the food at the bar took a little longer than expected

access to the pool and hot tub. the room was big and the kitchen surprised me and my girlfriend.

we enjoyed the breakfast. we enjoyed the gym and swimming pool. i enjoyed the bar.

i loved the breakfast

comfortable room with a fully functional kitchen. breakfast was very good

had a pool and gym

full kitchen

having a full kitchen was especially convenient as well as free breakfast included

desk and they came immediately and moved us to a different room so impressed i also love the breakfast and the made to order eggs happy hour the

embassy suites was quiet, clean and offered an amazing breakfast.

gym, pool

not aware that pool and gym were closed

and nice restaurant / bar area

would be nice if al the rooms have a free wifi

no free wifi

tv and wifi are horrible

wifi was terrible

weak wifi

they have plenty of amenities even a full kitchen

breakfast was great, and being able to order food in the hotel even though not a formal restaurant

very clean and the kids enjoyed the breakfast

breakfast can be improved, just a lot of things in plastic, would be great to have more fresh

location, outdoor pool, very new hotel with really nice and big almost apartment like rooms.

clean room, friendly staff, decent breakfast

was told, after i asked about breakfast, that i would have to walk over to another hotel for breakfast

the breakfast is good. the room is clean and the attendant is accommodating and friendly.

breakfast was good for the price! room was very clean and comfortable.

low flow, low pressure shower heads are awful and the breakfast was meager, at best with most of the food gone

when i clearly marked the room as 2 adults 2 kids

were up until five am slamming things around screaming waking me and my kids up every half

great breakfast

the breakfast was decent and the staff was very friendly and helpful.

were up until five am slamming things around screaming waking me and my kids up every half

clean and organized. the staff were very helpful. breakfast was amazing

the room was not that clean and there was a lot of young kids running around screaming and yelling, and no one said anything to them

good morning, would be great to have more non sugary and non-pork options on the breakfast menu, gym could use an update/cleaning

was a very friendly staff. i really enjoyed the breakfast was amazing.

all breakfast menu

breakfast with plenty of seating; perfect location to visit downtown philadelphia, lancaster county

free breakfast was real good and well serviced

issue was the pool wasn’t open and then when it finally was, there was a wait as you have to book it for your

was having breakfast at 7am, but he smelt that he could use a shower

the staff were friendly and helpful. good breakfast selections. comfortable room.

no microwaves in the room and the wifi was horrible.

wifi never worked and no housekeeping

wifi wasn t good

wifi didnt work, no hot water, no netflix or modem television options

very good wifi connection

the breakfast was very good.

i use the gym daily and the accommodations are comfortable

our room was spacious, clean and well stocked with kitchen items.

on-site pool & breakfast and can walk to starbucks

on-site pool & breakfast and can walk to starbucks

there was no hot breakfast the pool wasn’t open and it was tall it was when i called

to covid restrictions the breakfast currently consists of prepackaged muffins, yogurt, and oranges

like that kitchen is complete with a set of 4 dishes, bowls, glasses, pots, pans, strainer, dish towel, dish

spacious room with complete kitchen

absolutely love the room, the layout,the kitchen..very stylish and comfy.

room was very clean and the location of my room was close to the gym and outdoor patio

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

cleanliness and gym were great

nice gym

wifi is pretty good

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

front desk about dirty dishes left in hallway after room service

beautiful lobby i love the pool and the hot tub the hots could have been a little hotter though

even when kids were running the halls they stopped it before i could ask them to

swimming pool water was cold enough to swim

at price point though without covid i'd probably still choose your bistro/bar, pool, workout room etc

location and better than expected amenities- outside fire pit, stabucks and breakfast w/ bar and social seating for after event

restaurant and bar were not open

small swimming pool. an on-site

i loved the spacious rooms and the fully equipped kitchen was the best

the only thing we didn't like was the gym.

the kitchen was well equipped

rst assigned room smelled of smoke; reassigned to new room right away), dish washer in room, laundry room in facility, gym and outdoor pool in facility (although pool was not available this

for the pool

breakfast

very nice great breakfast

the staff was outstanding & the breakfast was super!

the breakfast

the staff goes out of their way to address your questions, and you cannot beat the hot breakfast buffet

the breakfast was world class and the beds were comfortable. the gym and pool was amazing.

breakfast, pool, kitchen in the room

the omelette bar was awesome and puts the complimentary breakfast above the rest

sitting area, kitchen area, bedroom area, and gorgeous bath area

clean, great breakfast, friendly staff and very comfortable beds!

indoor swimming pool. breakfast good also.

the pool and exercise room were well kept

only thing i wish the pool was a heated pool

indoor pool, guest laundry… everything was really clean easy to park right out front of the lobby really

place to stay while visiting family for the holidays-- breakfast was delicious and the indoor pool was a welcome bonus-- we hope to come back again when

the grab and go breakfast was not what i expected

breakfast was coffee and danish

breakfast

the gym was sufficient for my needs

the room looked decent with a nice little kitchen area hotel was quiet

comfortable beds, a spacious room, a number of hotel entrances from the parking, a fully equipped kitchen and the possibility of preparing a food shopping list for

the pool and gym are open with no appts needed

felt like being home away from home, love the little kitchen in each room

the pool was so much fun and super clean

guys have to do better with breakfasts

new hotel with nice rooms, very clean, and a great gym got close to train station in

there are restaurants and a bar within the hotel

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces including an outdoor space where we listened to a band play

the photos appears swimming pool, but it was not working

gym clean but small

very easy to find and the breakfast was hassel free

the breakfast was also good & the amount of time they allowed you to get breakfast was accommodating

craziness of the room the kids were running around knocking on doors had a big pee stain in the mattress we were sleeping on

ladies did a great job keeping up with breakfast

for instance, they put out a new batch of food just before breakfast ended

early check in

good breakfast, did not shut it down right at 9am as scheduled

pool temp was colder than expected but kids still enjoyed

the lobby bar wasn't open and the pool wasn't open.

booked a two bedroom suite with a kitchen

were a lot of kids and they were running around, screaming past 10 pm

many kids too over the pool stayed there almost my entire stay 2 days everytime we checked they were in

the kids enjoyed the pool

work to any of the doors except our room so we couldn’t use them for the outside doors or the gym

not enough breakfast food

didn't have breakfast but the staff gave us really good suggestions on where to get good

full kitchen in the room

they even provide pots, pans and all the kitchen items you may need including plates and utensils

i wish there were more options. i thought it was like a buffet. make your own breakfast.

restaurant and bar were closed--lack of staff

was a bit crowded with young kids running around while parents sat in the lounge drinking

no pool

kids putting towels into the pool

decent breakfast spread

pool was clean & was being checked for chemicals every couple of hrs.

room next to the fitness center and side exit

i took advantage of the pool and it was very clean and refreshing and private

size of pool

was a basketball competition the same weekend and the kids seemed to be un attended

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry facilities easy to use all staff were friendly & helpful room was great

pool had way to much chlorine in jt. pool was not refreshing, too warm.

pool and hot tub was a relaxing bonus

my son love the pool

room was in poor condition: missing base board with exposed plywood (safety hazard for kids), rusted steel trim, hole in wall, smelled terrible, toilet was running, told they needed a

pool area was ok but could use better and more lounges, etc. nicer landscape

the pool area needed some work aesthetically

however, i did book this location specifically because it had an outdoor pool which was closed the entire weekend of travel - and there was no recourse other than to pay

location, size of room, advertised amenities of restaurant, pool and laundry facilities

kids loved the sofa bed and the hotel appeared brand-spanking new

pool room was cold for the kids and i always feel like the room cost is higher then i would like to pay but it’s the only

the indoor pool wasn't heated, what's the point of having it you can't use it all year round

well equiped gym with a quality bike for serious cyclists

the pool was awesome and the rooms were very modern and spacious

the bar was closed on a friday and sat night. the resturaunt was also not open.

no complementary breakfast. bar prices were ridiculous!

small bar in lobby area

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

the fitness room was excellent

kitchen had everything we needed to prepare a meal

kids could play basketball while there

on-site laundry was clean and easy to use

when having kids, they make messes

too many kids jumping in the pool. needed supervision.

they had a nice pool and its always nice to get a hot breakfast before hitting the road again

pool

pool.

pool was also

don't do breakfast so i have no real opinion except for when i'm leaving for work breakfast smells so good

term; no more free water in lobby, need new wallpaper in rooms, non leaking bathrooms, updated gym equipment, working public bathrooms, consistent hours for bar area, better plowing of parking

nice grab bar in the

hot breakfast bar was quite good, but many hotels have the exact same hot breakfasts included in the room cost as

pool had pretty flowers all around it

enjoyed the pool

the pool was not indoors

on them, the first room we had on the 4th floor had rattling noise from some sort of air unit or laundry room that persistently ran, had to ask to move the room

even tho it's not included in the price, there is a buffet style breakfast in the bar area for 6

enjoyed the clean pool and wonderful service received by the staff in the hallways ensuring that we did not need

and when i got home, the stink was in all my clothes, dumped my whole suitcase right in the laundry, even the clean stuff and my jacket

nice kitchen space, but we really didn't need that as we were only staying one night

the kitchen, fridge, microwave were all useful

great area! love having the little kitchen!i found the desk people helpful and pleasant.

our stay was great, the staff was very courteous, and the laundry facilities were wonderful

the room the kitchen the service

room was clean, pool is nice and staff were friendly

pool was closed for maintenance

the hotel had a nice size pool with a fire pit on the patio

very clean, quiet wi good breakfast.

the room was clean and the breakfast was wonderful

good room size. friendly staff. gym had everything we needed.

comfy beds nice gym private

gym was nice, perfect for a few days away

no free continental breakfast was a disappointment as well as no pool or gym. otherwise great.

enjoyed the gym, that's about it, 1100 dollars was not worth the 2 week stay, the room was okay, the staff was

pool for the kids.

the breakfast is a hot continental breakfast which means microwavable sandwiches

friendly professional staff very clean good breakfast selection

the room was just what we expected and we loved the pool

nice room, friendly staff, good breakfast and pool.

the breakfast was awful, as was the coffee

great hotel gym

fast check in. great breakfast. freindly staff.

the breakfast was well done

nice kitchen set up, the bedroom bed was very soft.

high ceilings were a bonus, good breakfast with hot items available, refrigerator and microwave in room, shower had really good

bar and grill closed, pool closed

the complimentary breakfast was lovely.

staff was super friendly!! tv in breakfast area and large selection of items.

the breakfast bar food was fresh and hot

no breakfast.... absolutely love this hotel, it’s the king suite for me.

more selection on breakfast

i did not partake of the breakfast. the facilities were great.

location / staff/ breakfast buffet

didn’t eat breakfast

restaurant and bar staff exceptional. very acommodating.

hotel was large. beds were comfortable. lobby and bar nice

clean, excellent breakfast. i love how the hotel provides times for breakfast, pool, gym.

the shuttle that took us to the wedding and the location of the hotel to the wedding reception

pool a bit cold. no tea at night.

pool is outdoor and right next to the parking lot.

location, breakfast, laundry room, and location to restaurants and stores.

fresh, clean environment. great amenities-gym, pool, breakfast, market, business center, etc.

gym was good and included a scale, which i used to weigh myself and my bags

were on the second floor apparently above the laundry facilities and you could hear and feel the spinning of the washing machines late into the

bad wifi connection

the wifi was not working for my room.

1 room however had no tv, no dresser, no safe and nothing to sit on, wifi not working

the hotel wifi was also very good

pool close

great pool, fitness center and lounge.

big room. great fitness center.

i like having a kitchen with all the dishes and utensils and pots & pans that make keeping my food requirements an

not sure why, the kids found several and my son stepped on one

the breakfast was excellent!!

size of room, kitchen, shower, sitting area, breakfast.

breakfast the first day the food was not excellent, eggs and sausage were overlooked

my daughter hates waffles but ate a huge one for breakfast thanks for the early check

friendly staff that are helpful all the time and the flexible late check out since i was allowed an hour more was

pool outside

really strikes me as didnt like but i would have loved it, if there was an inside pool as well

the pool was clean

an excellant swimming pool. there was also a great restaurant on site. we love indian cuisine !!

the pool closed at 8 , i wish it stayed open longer

we said yes and the cottage was wonderful--bedroom, living room, kitchen, dining room, powder room, bathroom, day bed, deck overlooking the backyard and swimming

very friendly and welcoming hosts. beautiful flowers and nice, quiet pool area.

absolutely loved everything about the aplenhof, the property, the pool, the breakfast and the host, roland

delicious breakfast with a choice of menu items

breakfast made fresh with your order

the breakfast was a nice variety & the room was clean & spacious

size of the room the well appointed kitchen with full sized fridge, range, dishes, silverware, etc comfy large couch , great desk for

breakfast was average. the coffee is terrific.

friendly staff, clean room, great coffee and delicious breakfast

gym and pool were closed

hotel was conveniently located, had a large bedroom, friendly staff, fully equipped gym, and a nice pool with hot tub

breakfast was spectacular and delicious- it was so wonderful to enjoy it with my family

breakfast full great. room size grwat towels clean soft. bed linen best.

the indoor swimmer pool and hot tub were great amenities

breakfast overall very good but scrambled eggs were not fresh

really cool venue ... beautiful courtyard. free breakfast and the jazz bar !!!

lovely expression bar in room

quaint bar and restaurant attached

small bar off the lobby felt homey and we stayed there to watch the end of a basketball game

nice gym, lovely breakfast room that offers complimentary breakfast and free coffee and tea all day

superb staff...comfy beds....delish breakfast... excellent wifi

wifi login and range issue

a little frustrating, inability to link my phone up to the tv ,even with using the qr code and wifi for 2 evenings

wifi was spotty at best but everything else was pretty great.

wifi disconnect frequently and always redirects to login page

breakfast was lovely! eating outside was a plus.

staff in hotel and bar were very friendly

restaurant and bar on site

i appreciated having a hot breakfast as part of my stay

super easy to check in and the breakfast was good

didn't love the breakfast

good breakfast options!

to remodeling, the pool wasn't filled

breakfast ended too early.

the complimentary breakfast and the pool

wifi speed was excellent, no buffering at all

wifi speed was good enough for my needs

the wifi worked perfectly for video calls and streaming

parking was easy and right outside my room, which i appreciated after a long drive

parking was simple and stress-free

breakfast not included, great location

breakfast

breakfast was expensive so we ate down the street.

the breakfast café is quick and convenient, but given how many great options west chester has,

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and a great breakfast buffet

the hotel is quirly and well appointed with everything that you could need - small pool and gym but all great - guest laundry and a great breakfast buffet

the staff at the hotel, front desk, housekeeping, bar and breakfast were all very friendly and helpful

it would be nice to have light snacks served in the bar area.

gym and the pool were tiny breakfast was not available at 7 am when we had to leave

the breakfast was reduced but you could find on the ground floor in the morning yogurts, milk, tea,

breakfast was really good with great variations

it's the perfect spot for entertainment and the pool is a bonus the rooms are perfect again i call it the triangle affect everything in walking

the size and cleanliness of rooms, the laundry, the staff was excellent

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly

it was unexpected, but very nice. i wish it had a gym

gym was closed for entire stay, elevator broke midstay.

just small issues: water machine broken in gym. hot water not provided with the coffee at night.

'gym & breakfast' are a stretch as amenities

gym facility micro

pool is very nice

has amenities like a gym and indoor pool two restaurants 24 hour coffee, tea, water and small snack shop

it's expensive and the included breakfast was subpar

loved kitchenette with utensils, plates, even salt and pepper

breakfast was good, not great but it was exactly what i expected.

we checking offer the snack and water the gentlemen at the desk very kind in morning we ask for late check out he given us free off charge late check out

no late check out after flight was delayed!! they literally rush you out!

the establishment looks like a sketchy place to stay at first (it looks like a 1990s mcdonald's kids playground color scheme and set up)

my kids and l loved staying here and the location was excellent though we primarily

that same night my kids were enjoying themselves and playing with their electric piano at 9:30pm and someone from the