on-site pool & breakfast and can walk to starbucks

kitchen facilities.

breakfast and dinner served. hospitality

clean, friendly, breakfast

if i were staying for longer, i would have made more use of the kitchenette, but it was quite nice

hot breakfast plus clean indoor pool at this price was amazing!

indoor pool, guest laundry… everything was really clean easy to park right out front of the lobby really

place to stay while visiting family for the holidays-- breakfast was delicious and the indoor pool was a welcome bonus-- we hope to come back again when

there is nothing to do in the immediate area except for a nice miniature golf course, chip and putt, and driving range

breakfast was very good. loved the pool and the workout room

a towel bar could be mounted next to the sink instead of leaving towels on the sink counter.

very nice coffee and breakfast bar

nice location downtown phoenixville. walking distance from local bar and restaurants

great clean room and continental breakfast was good i recommend mainstay for all travlers

never went down for breakfast

arrived on a weekend and the bar was not open until early evening

great attention, comfortable beds, all clean. indoor pool great for this winter.

very helpful and friendly staff, clean rooms, nice pool and fitness room

they didn't have an open restaurant but i understood because of covid they did have the bar open and all of the staff from check-in to the bartender that we interacted with went above and

would not go to the bar ever again

the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast, and housekeeping were quite amazing

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast, and housekeeping were quite amazing

the kitchen has l the basics

the breakfast is excellent

late checkout, the late pool hours, the cleanliness and size of the room, the bar, and the

the breakfast, delicious

stuff, breakfast was delicious and fresh fruits, slept so comfortably and bed was soft and clean sheets,

pool

the actual breakfast offered. hot food items

one night they/people partied at pool side until four in the morning loud music and talking, i called the front desk, and the staff

breakfast was terrible. egg was terrible.

they served breakfast just the overall stay was just really good

kitchenette floor still had sticky spots, carpet had large stains, and sink was still dirty

were comfy, breakfast was phenomenal, location near our venue made it easy to access and save time

supplies for using the kitchen were meager to say the least

the staff the pool area the drinks

location, friendly staff and having a bar and restaurant in the lobby area were convenient

kids loved pool

the bar was very nice indoors and the staff was very pleasant

the early check in and late check out times

the indoor pool temperature was very cold and we were unable to swim due to temperature.

rooms were a nice size, kitchen was fully equipped, and everything looked fairly new

would definitely recommend for a family with kids and pets

the kitchen was fully stocked and nice as well

kept very clean and modern. bed was comfortable. breakfast was good.

a microwave needed serving plates need better equipment in the so called gym

it was clean and had good breakfast.

lots of restaurants and a casino near by as well as a top golf

the breakfast had very limited options abd the pool was kinda small

gym & pool was clean

clean, friendly staff, basketball and mini golf putter for kids

like that you have a full kitchen if you wish to use

clean, friendly staff, basketball and mini golf putter for kids

i love 2 room suites with kitchen

the kitchen equipment were outdated. the furniture and fittings were poor and old.

breakfast was good

we had to wait for pool towels

the gym is nice, the layout, equipment, and aesthetic. enjoy my workout.

the room was clean and beautiful. breakfast was actually really good.

didn't love the breakfast

back view to golf

1100 am no problem no extra charge for eary check in and they even let me check out 1130 with no late check out fee and i got the room at the cheapest rate possible fro surrounding hotel in the

pool was a little dirty. we found someone else’s dirty laundry under the couch/trundle bed.

the water in the pool didn't appear to be clear and didn't see anyone clean out the leaves for

staff was friendly, bar was full, place was clean, beds were super comfy!

breakfast was wonderful. room was comfortable and very nice.

breakfast bar needs a little upgrading

at price point though without covid i'd probably still choose your bistro/bar, pool, workout room etc

hotel room was nice and enjoyed the pool with my grandson.

great location, nice clean pool

swimming pool not open.

swimming pool was not open. it was my grandsons birthday and the boys wanted to swim.

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

wifi is pretty good

front desk about dirty dishes left in hallway after room service

the room service was the biggest disappointment

even when kids were running the halls they stopped it before i could ask them to

the room was large and the amenities (wifi, soaps, bedding) were excellent (-)wifi not available in the events area (+) free in room wifi and parking

food in casino building

wonderful bed and outside pool and bar area

no spa like advertised or no signage to where it was if they did have one

for instance, housekeeping is on request only there is no room service

bathtub cant take bubble bath for kids only shower

location and i loved the free breakfast with the omelet bar

(after paying $-- once to sleep on a cold waterbed, my bar may be a little low

location and i loved the free breakfast with the omelet bar

front desk told us the wrong times for breakfast and when the bar closed.

breakfast was ok. gym was good. nice staff.

gym and pool size

ncy), front desk staff (cody & a young woman), breakfast & attendant (quad), the room, and the pool were all wonderful

gym is very basic, but does the

the staff were friendly and helpful. good breakfast selections. comfortable room.

great location. very comfortable. having the full kitchen was a great help.

the full kitchen and fireplace was a nice touch as well

the pool , the room , the breakfast

at the pool blaring music with profanity while at the pool with my 5 yr old

breakfast below par. untrained employee switched coffee and hot water urns > disastrous!

fresh made omelets for breakfast.

the pool was also nice and it was nice to be able to swim in the winter

clean. decent breakfast.

the pool out couch was so disgusting and i had to sleep on there

how clean it was and the breakfast layout

the laundry room because of other inconsiderate guest but i picked up some things because i can not do

full kitchen

that it had a kitchen and they did supply the kitchen wear for free.

i had a room where i cooked my own breakfast so that was perfect and very convenient for me

guests have had to request kitchen items there seems to be 2-3 items that are missing

the suite had a fully kitchen with a microwave, stove and oven, a full size fridge, dishwasher and plenty of dishes and

for the pool

private entrance, laundry room, 24 hour snack shop (with alcoholic beverages until 11) everything is clean and modern

that online it said the pool was closed

of smoke; reassigned to new room right away), dish washer in room, laundry room in facility, gym and outdoor pool in facility (although pool was not available this time of year)

friendly staff, great breakfast, convenient location

i also loved that breakfast was included and most of the tv channels were free(frre wifi)

needs work, water felt very dirty and very oily, it's needs to be well maintained it's small but kids love it , also it would be nice if it was heated just a bit since it's freezing water not as

the kids loved the pool area and dining lounge

wish breakfast would open at 6am not 7am.

the rooms are spacious and the hot breakfast is fantastic

the staff goes out of their way to address your questions, and you cannot beat the hot breakfast buffet

staff was super friendly, nice&clean,and that pancake machine at breakfast was super cool.

free hot breakfast, very friendly staff, clean rooms, comfortable beds!

breakfast

the facility was organized and pool was clean

glass of white wine at bar $18

only thing about this hotel i did not like was the fact that their indoor pool was not open, filled but not open

everything else... the bar , gym

their dryer was broken so they dried my laundry for me

was very clean, employees are very friendly and professional and breakfast was great and had great variety

was impressed with the return of buffet breakfast! great selection of choices

excellent and varied breakfast, large and clean rooms, comfortable beds, luxurious toiletries, excellent coffee in the

gym, staff pleasant and helpful

breakfast is always good. the rooms are clean

pool was pretty dirty looking.

i was disappointed that due to covid-19, we could not use the indoor pool.

breakfast was a bit chaotic, as there appeared to be too many people to handle (both in seating and

great location, comfy rooms. gym was good.

from the pool to the gym to the pool table, there was something there for everyone

no free wifi

weak wifi

better wifi reception

also charge extra daily for wifi

would be nice if al the rooms have a free wifi

it was convenient and clean. the breakfast was decent.

location, outdoor pool, very new hotel with really nice and big almost apartment like rooms.

breakfast can be improved, just a lot of things in plastic, would be great to have more fresh

they have plenty of amenities even a full kitchen

breakfast was good, hotel very clean, room clean and smelt fresh, helpful staff.

was told, after i asked about breakfast, that i would have to walk over to another hotel for breakfast

the breakfast wasn’t that great. but i did like that they offered turkey sausage.

strange place for the breakfast dining

breakfast was good for the price! room was very clean and comfortable.

great staff , clean , best breakfast, loved my comfort stay for 5 days

kids running around all night knocking on doors and loud

were dirty dishes in the dishwasher, a roach came from underneath the fridge in one of our room (kids room 127), there was hair found in the shower area and shattered glass in the carpet within

breakfast definitely needs some work

kids and i loved the breakfast, especially the waffles and coffee

they were very accommodating and the location was on point. breakfast was awesome.

there was no indoor pool or hot tub to use

the only pool was outdoors.

pool was clean & was being checked for chemicals every couple of hrs.

room next to the fitness center and side exit

breakfast was abundant and kids loved waffle bar

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

the bar is pretty nice too but my room felt old and dingy

close to all stores we hung out at the bar and the bartender was awesome

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines, no more free water in

had a outdoor pool, and a gym

to the older gentleman that kept the indoor pool area clean and had patience with all the kids at the pool last night

sounded like their kids were playing in my room early in the morning

that way the hotel can keep kids for abusing the piano and disturbing other guests

the pool is very nice

the hotel description states the pool was heated it was not my kids were not able to use the pool

desk staff was very helpful, hotel and room were very clean and the hot breakfast was exceeded our expectation

also the breakfast had variety and the hours were conducive to my schedule

location, food choices portable and decent quality, coffee all day, easy to park, good sized gym

was a very friendly staff. i really enjoyed the breakfast was amazing.

breakfast was not super delicious -

kitchen old and faded

and well equipped studio-room, various kitchen equipment available on demand

also, the people at the front desk were more interested in getting the laundry done than checking us in

the room the kitchen the service

great area! love having the little kitchen!i found the desk people helpful and pleasant.

friendly service. comfortable rooms. nice pool.

the pool was awesome and the location was nice

the fact that there is no restaurant. at the very least, a bar menu would have worked for me.

i was just disappointed that the pool wasn't opened due to covid 19 but otherwise nice

they allow early check in and late check out

breakfast was good

we enjoyed everything but the smell in the hallways they smelled and the pool was not warmed

breakfast had many options, including eggs and sausage, yogurt, fruit, cereals & more

breakfast was also very good

pool was nice, heated and clean

the gym is limited, for example, no barbell

restaurant and bar staff exceptional. very acommodating.

pool hours close to early.

it had a lap pool

the gym is very well equipped

nice room, friendly staff, good breakfast and pool.

way too many kids running the hallways (this is the second time i have stayed there and the same thing happened)

waffle maker would have given a good option for kids

nice fitness

loved how me and my family were welcomed by the friendly staff and also the pool was great and the room was clean and the bed were super comfortable and the bathroom was also

good room size. friendly staff. gym had everything we needed.

no free continental breakfast was a disappointment as well as no pool or gym. otherwise great.

comfy beds nice gym private

enjoyed the gym, that's about it, 1100 dollars was not worth the 2 week stay, the room was okay, the staff was

gym was nice, perfect for a few days away

wifi wasn t good

very good wifi connection

wifi didnt work, no hot water, no netflix or modem television options

wifi never worked and no housekeeping

no microwaves in the room and the wifi was horrible.

the rooms were a nice size with the bonus of a kitchen & living room

kitchen in room with super comfy bed but best of all was that everything was spotlessly clean

their breakfast no pool

i was happy with the breakfast.

i loved having the separate bedroom and the large livingroom, full kitchen and office area

near highways restaurants my kids, mom, grandchildren

i requested for two beds because i have kids and instead of contacting me letting me know their is none available they waited to tell me

had a bar and you could get something to eat without leaving hotel

the fitness center had broken equipment, and the third floor hallway was without proper a/c

breakfast could have had pancakes or waffles for the price they are charging.

kids loved the sofa bed and the hotel appeared brand-spanking new

clean place, nice staff, indoor pool for kids. close to other amenities

loved watching kids/adults play a giant connect4 game

well equiped gym with a quality bike for serious cyclists

my kids wanted to swim. it was kind of a little party for my daughter birthday.

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

nice gym

cleanliness and gym were great

room was very clean and the location of my room was close to the gym and outdoor patio

loved the pool! room had a nice size fridge and the beds were comfortable.

pool water feels slimy. maybe needs to be treated other than that no complaints.

great breakfast, nice fitness room, self service laundry on site.

breakfast was slow had to wait for cook to refill dishes. no laundry.

of check in, comfortable bed, plenty to eat for breakfast

everything the room down too the breakfast

no in door pool

i missed the breakfast but the staff and rooms were great.

the rooms were amazing everything was so clean. the kitchen was fully equipped

rooms clean, staff awesome, small bar is cool

breakfast staff

exton was phenomenal, it was very clean ,very neat, the staff were very nice and friendly, the pool was absolutely fabulous, it was a saltwater pool, our room was very comfortable, very clean

huge kitchen, usb chargers, good breakfast, place to do laundry, and they have environmentally friendly policies

should never complain about a free breakfast - there were some choices

breakfast was really good with great variations

the kids loved the pool

thank you the breakfast was first class with good coffee

kitchen had everything we needed to prepare a meal

very clean and staff was friendly. hot breakfast was excellent.

the kids loved the pool

breakfast was supposedly available until 8:30 am, but at 8:45 there was nothing available, not even

kitchen wasn’t usable. facility is very old and needs updating

breakfast could have been better. there were very limited options

breakfast include should have specified it was grab and go with extremely limited options

that if you wash you constantly have to check on you clothes and that i wished hotel offer full breakfast , pool was heated and

oh and laundry room, i was able to leave with all our clothes washed

the staff was brilliant, they were able to get us a super early check in and a late check out with no problems

i wish we could've spent more time at the pool, but i understand why we couldn't

the pool closes pretty early on a weekend.

the breakfast was great we enjoyed it definitely going back soon

ladies did a great job keeping up with breakfast

everything little sad that the pool was closed my kids really want to go to the pool hope when we go again the pool be open love the

and my family love this hotel we go here is the best everything is clean we love the pool and the gym the rooms are so clean is so peaceful here everyone in the front desk is so nice

traveled with my kids so they slept on the sofabed but the mattress was paper thin

there is a landry room, a small gym

kids putting towels into the pool

i would encourage better security or a policy that parents must watch kids

the pool and food

was a bit crowded with young kids running around while parents sat in the lounge drinking

i didn’t like was on the website they said it was a pool when we got there there was no pool my kids wanted to get wet that’s why we came to your therefore i stay for one night instead of

breakfast left and breakfast in a bag , bagels and hard boiled eggs, no toaster to heat up eggs , kids plan hock in hallway and parents were even not paying attention

so gym facility and breakfast buffet not available

variety of food at breakfast friendly and helpful staff gym onsite

the breakfast was great

breakfast was great

full kitchen was an added plus! i will

no business center, staff needs to pay better attention to grab n go breakfast item availability

staff was awesome. it was fairly clean and sizable..kitchen and fridge definitely helped.

the room was clean, there was a very clean small kitchen area, and the bathtub was clean and deep

i loved the old fashioned shower and that our room was equipped with a kitchen and amazing room space

new hotel with nice rooms, very clean, and a great gym got close to train station in

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces including an outdoor space where we listened to a band play

there are restaurants and a bar within the hotel

hotel room was very comfortable, kids loved the room and the breakfast was great

thanks for breakfast, the close parking, access to the septa, gym facilities.

went off at 6am - i didn't set the alarm :( also, the coffee was completely empty when i went to breakfast at 8am

it has a kitchen dining area and livingroom

loved the fact that it had a kitchen and dishes

the bar was closed on a friday and sat night. the resturaunt was also not open.

no complementary breakfast. bar prices were ridiculous!

small bar in lobby area

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

the fitness room was excellent

breakfast

breakfast was expensive so we ate down the street.

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

the breakfast café is quick and convenient, but given how many great options west chester has,

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

thanks continental breakfast really was a pleasure also

hostess, carol, at the morning breakfast was great

excellent location pleasant staff nice rooms new bar in lobby is a nice addition

was it coming from the bar downstairs

breakfast bar and staff excellent.

it was unexpected, but very nice. i wish it had a gym

gym was closed for entire stay, elevator broke midstay.

just small issues: water machine broken in gym. hot water not provided with the coffee at night.

gym only had 3 machines and no weights

my room and the gym.

only one chair. small pool.

everything. pleasant employees. good breakfast.

very clean and spacious. the breakfast was good too.

free breakfast always a

good breakfast, comfortable room with great shower, couch, and two tvs (perhaps overkill).

absolutely loved everything about the aplenhof, the property, the pool, the breakfast and the host, roland

we said yes and the cottage was wonderful--bedroom, living room, kitchen, dining room, powder room, bathroom, day bed, deck overlooking the backyard and swimming

the owner, location, pool and breakfast were all very nice.

kitchen, dining room, powder room, bathroom, day bed, deck overlooking the backyard and swimming pool

the swimming pool is a definite plus in the summer

kids like to play there game system

property offered a free breakfast

also, the gym isn't too shabby itself

breakfast are magnanimous as are the drinks station which are opened throughout the day for your

spacious rooms and common area, pool + work out room, and a stellar hot breakfast with good selection

we were super sad that we didn’t know the pool / hot spa was available to use so we didn’t prepare to enjoy the extra relaxation

everything, and the gym was great! bed was so cozy!!!

very clean, comfortable, breakfast, pool hot tub

only one treadmill was working in the gym.

the room was clean. my kids enjoyed the muffins for breakfast

was a softball tournament with lots of kids running up amd down the halls banging on doors and spraying water guns in halls

the indoor pool was closed.

pool could have been little bigger but it wasn't a deal breaker at all we still enjoyed it.

great breakfast selection

breakfast was awesome, pool very nice, room great

gave us an early check in since we had a 4pm wedding, room was newly renovated

breakfast was veery good

was very welcoming to everyone and even the breakfast staff was attentive

didnt use pool

great breakfast

restaurant and bar have great food and service

annoying since the hotel website mentions “ late night drinks “ but the down stairs bar they referred to close’s

sausage or some kind of meat on the breakfast bar and having no scrambled eggs

bar was skimpy

really cool venue ... beautiful courtyard. free breakfast and the jazz bar !!!

the tv was accessible for my kids xbox game

breakfast could have tasted better overall. ingredients were a little lackluster.

mini gym was closed as the equipment was broken

i am sure it was a very busy morning considering it was a saturday morning with lots of kids in the hotel

breakfast hours on friday could have gone to 10 if staffing allows

location was very good. clean. good wifi, good ac. just what i needed for one night. thanks.

very clean and equipped with all basic needs - multiple electrical outlets at the bed side, good wifi, a small fridge, a small microwave

+ room was newly renovated + parking space directly in front of the room

off street parking

parking is adequate

due to the pandemic, the pool and fitness center was closed.

from the breakfast worker to the front desk to the cleaning person and any worker that you come across

we stay here often, we like the pool and breakfast

extremely clean. good breakfast. great customer service.

very clean, security personel on duty, great breakfast, beautiful indoor pool spacious rooms, plenty of parking, and it's quiet

location, price and breakfast.

did not eat breakfast there. met family every day for breakfast.

great rates clean room nice continental breakfast will use hotel again

the breakfast was waaaaaaay better then i expected

nice breakfast