i walked to office ( but met office rep near the laundry room) and reported what was wrong

the gym was out of service

pictures online look way better, and where was the gym

bar and restaurant were great

staff are great! and they have a bar and grill with truly exceptional food!

great outdoor bar area.

love how the restaurant and spa are located near the hotel.

liked there was a spa on site just didn't get a chance to utilize it

rooms were so huge and great view of golf course

golf course view, lovely rear deck

closet hangee bar unusallt high

the gym

location, ease of parking, restaurant and bar on premises

was a great location to the athletic center/gym

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

wish indoor pool was open

i didn't use the facilities like business center, gym, and pool, but it's nice they are available

weekend i was there they had a gathering for a children’s hockey team these kids were carrying on playing hockey in the hallway screaming and yelling the parents were down in

fitness was closed and breakfast grab bag was lackluster.

not having to have covid restrictions ,i.e. no open pool

location was very good. clean. good wifi, good ac. just what i needed for one night. thanks.

very clean and equipped with all basic needs - multiple electrical outlets at the bed side, good wifi, a small fridge, a small microwave

off street parking

over price for parking

+ room was newly renovated + parking space directly in front of the room

it was super clean and the breakfast was awesome

close to food shop, casino, airport, excellent wifi internet service, value of money.

in large bags outside of my room and also the hallway did not look good with trash bags and laundry bags up and down the

free airport shuttle

staff members were friendly close to casino

i liked the small kitchen area in the suite room.

i only wish the pool was opened longer other than that wonderful hotel

the airport shuttle showed up quickly to pick us up at airport and was on time in the morning

the shuttle service to and from the airport was not timely

expansive kitchenette with large fridge, sink, dishware

from kids playing ball outside, and close to car got me up and worried

in front of our room we were greeted with a big bag of dirty laundry and a bigger bag of trash

nothing the room was dirty. it’s was a lot of kids riding bikes and yelling all night long

and i think i felt a couple crawling on me through out the night there was a bunch of little kids riding there scooters and running around the whole place all

that's not good but when u have no were to go you will stay any were to keep a rook over your kids heads

the room and pool was very nice

i used the gym and they had everything you needed to make the stay comfortable

and my spouse were very disappointed that the pool was not working

the shuttle service to the game and back is an added plus and the shuttle driver is professional and

pool smaller than what i’m used too

having the laundry room vacant when i had to wash my clothes.

great hotel n room for the money super clean n full breakfast n microwaven fridge etc etc

loved that they had a small breakfast for everyone

the first shuttle at 4 was on time

dirty room, dirty carpets, weed smell everywhere.not where you want to be with kids.

floor wifi does not work price is far most expensive for this hotel

free wifi right next to a dennys restaurant open 24x7

wifi

rooms were very clean, wifi excellent, they have 2 ice machine locations,and laundry facilities just in case you need to

and i really appreciated the reliable wifi

the pool

continental breakfast.

clean property love the gym for morning workouts

pool, small gym room, nice chairs in the room, work desk, the best massage shower that made me feel

the staff was exceptional - shuttle service, front desk, gen. mgr. housekeeping...

everything. pleasant employees. good breakfast.

free breakfast always a

high ceilings were a bonus, good breakfast with hot items available, refrigerator and microwave in room, shower had really good

the complimentary breakfast was lovely.

the gym was well equipped with a great view outside

laundry, mice (i have videos), bad light in room (not bright enough) bad smell of

smoke smell and cheap laundry detergent smells reached our non smoking room

corridors that can take some maintenance, laundry

areas were dirty especially hallway/steps/laundry area to room

garbage in the yard and dirt and water in the stairs and in the laundry place

shuttle

location to airport, and shuttle service.

and close to the airport, although i didn't manage to get the free shuttle bus a bus from the airport stops right by the hotel and it only cost $2

good value, good shuttle

free airport shuttle and price.

airport shuttle was convenient in getting to the airport

is a nice park next door for the kids, the view of the river is spectacular, there is an airport shuttle to take to the airport then from there can catch a train to center city unless you want to

airport shuttle works very well, esp

the shuttle to the airport was great...

clean smoke outside room great staff and airport shuttle

we travel a ton for kids' activities and this was by far the quietest and nicest we have found

it was a quiet and relaxing hotel that had good food and drink in the bar as well

up with a room with no view and a grand piano under our window which was used as a plaything by kids until late, reception didn't answer phone on the 3 occasions we phoned down to

check-in was quick and the gym was good for cardio but poorly equipped for weight exercises

), or the gym equipment

free parking and late check out

hotel was able to accommodate an early check in of 1pm on my reservation

awesome! early check in option. checked in at 315pm

the gym needs new equipment and should also have disinfectant wipes available

hot breakfast, no gym access, never seen housekeeping until i left

wifi speed was good enough for my needs

the wifi worked perfectly for video calls and streaming

wifi speed was excellent, no buffering at all

impressed me the room was spacious and very comfortable wi-fi worked perfectly the entire time parking was easy and

parking was super convenient and felt safe

all staff was friendly and i was given a late check out when i explained my late flight issue

there was no pool or continental breakfast.

drivers for the shuttle are also wonderful

didn't like anything about it, i would recommend this hotel especially if you have kids

and the staff was nice especially she went above and beyond to help me out every time and the breakfast was

the kitchen staff made it convenient

fully stocked, memory foam bed, good tv, and lots of nice touches like charging end table and kitchen

was very clean and had a kitchen with amenities

kitchen was fine and stocked well enough for two nights

the breakfast in an artistic dining room is more enjoyable than the ones in chain hotels

the owner, location, pool and breakfast were all very nice.

we said yes and the cottage was wonderful--bedroom, living room, kitchen, dining room, powder room, bathroom, day bed, deck overlooking the backyard and swimming

the charm of the home, the helpfulness of the host and the breakfast was all outstanding!

everything, from welcome to breakfast to the super clean room. i will definitely be back!

appreciate it the shuttle service

room is a bit small, so is the gym

room and lobby beautiful and comfy. shuttle to airport.

excellent shuttle to & from airport

the gym was vandalized and made it inconvenient to workout in with my son.

i loved the room. it was spacious with the kitchen and i loved having the pull out bed.

only thing we missed breakfast 5 days out of the 6 days we stay

self service laundry.

foods great set nicely and very quiet when getting breakfast

quiet kitchen was awesome. staff very nice plenty of room could live there.all good

and i enjoy the breakfast

and the breakfast was delicious

great options for the free breakfast!

i liked the gym and the hotel’s proximity to the airport.

great breakfast and comfy rooms

wifi

trouble with wifi

beds were really comfy and wifi is free

only slight inconvenience was wifi speed too slow for my need. overall very satisfied.

wifi was terrible

it had a kitchen area and was clean and quiet

to leave i went back to the front desk, there was a gentleman coming from what appeared to be the laundry room,

laundry facilities and secure parking

the lobby smelled or urine and dirty laundry

the laundry facility, business center, stove and full size fridge really helped my family needs

personnel were very kind and the shuttle is a huge help

breakfast could have better selections.

you need to have a way to get detergent and fabric softener near the laundry room

there was no breakfast. it was not the staff's fault, the delivery was late.

had looked at all the amenities, and it stated that you all had a laundry room on site

it also had an indoor pool which was perfect to relax in the night before (and it was warm

the breakfast was yummy

love the fact that breakfast was included each day, on-site parking and the kitchen was nice to have because we always have to get a philly cheese steak when we come to town

how close the hotel was to the airport, the shuttle service to the airport, how spacious and comfortable the room was and the friendly staff

pool was nice

full stock kitchen

in the evening and we were able to stay working in the business center until the complimentary shuttle took us to the airport

my room next door was having a party my kids couldn't sleep at all so a waste of time and money.

the beds are great, love the kitchen! it was pretty clean. free laundry was awesome!

it was a nice place and they give free laundry services.

the light fixtures in the hallways are very stylish and the pool looked pretty fun

time i stay at the aloft the service is superb, from shuttle service to cleaning staff

pool was closed

great airport location, very clean and quiet. shuttle driver was on time and very helpful

didn't like that we had to wait a while foe the janitor to take the vacuum out of the pool for my kids to swim

could not get wifi

wifi didn't work...

i was extremely nervous about calling over the airport wifi system and skype but thankfully it went through

clean room and wifi

the staff was super helpful and very nice. beds were really comfortable. free wifi.

and free wifi

cookies free water in room free wifi

it was close to the airport, free wifi

he and another attendant were also not very helpful with the wifi issue

we had a little difficulty getting into the wifi

mirrors were all smoggy and kitchen and bathroom counters were still dirty

that it has a pool .

very convinience, friendly and helpfull staff member, and they over early check in

the pool. my children enjoyed the pool the best.

bed , kitchen

the bar was closed on a friday and sat night. the resturaunt was also not open.

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

the fitness room was excellent

no complementary breakfast. bar prices were ridiculous!

i did have breakfast

i have kids, i specifically wanted to stay at a hotel with a pool for them

the pool and hot tub were amazing

breakfast was delicious

my kids were bummed

didn’t try the food there but the bar area looked nice

the common areas are quite nice - a library where you can sit for drinks or just chill, a cool bar and a large vestibule for waiting for quests or simply to rest

from the room, to location, staff, cleanliness, atmosphere, and fitness was exceptional

comfortable and clean. nice fitness center.

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

wifi was really terrible - it kept shutting down

wifi

no complementary wifi, and ridiculous parking cost of $35 a night

the location, the staff , the coffee and wifi and the beds comfort.

no microwave, refrigerator or wifi for about $300 per night. not a great deal.

room was upgraded and very clean. walking distance to a couple restaurants and live! casino!

hotel is close to the airport and offers free shuttle service

close to the casino and field and easy to find an uber

had a reservation for 3 people and turned out that the breakfast that was included was only for two people so we had to pay extra for the third person so

the shuttle bus drivers were very nice

location, comfortable room, free wifi which is important to me; bar and restaurant; great

had to ask for wifi password

fast wifi

wifi strong

since wifi was good, the ipad in the lobby just didn't do the work enough

loved the colors, i passed by it twice because it looked like a kids play house (chucky cheese) the bedspread and curtain were so colorful

nice and clean room we enjoy stay they given late check out also

staff were nice. affordable and convenient staff did grant us a late check out for free.

they were very accommodating to my early check in needs as well

my kids and l loved staying here and the location was excellent though we primarily

but of course the gem is the giant gym with fascinating views over the river - a dream place to exercise

the pool was wonderful

do not consume the alcoholic mini bar items

the gym is located on this level and is incredible

it is fully equipped with free weights, cardio equipment, lap pool and hot/cold plunges

they have good and delicious breakfast too

hated the laundry area

breakfast, good coffee

breakfast was great. location was ideal

spacious and clean suites, you have the option of using the hilton's next door gym and pool

nice bar and restaurant (excellent cobb salad--ordered twice)

the staff is nice, the gym is good sized and there are nice areas to walk around in the navy

we also had to ask to make the bed for the kids cause it wasn't ready even if we booked a room for four

it would have been nice to have had a free breakfast bar or other food options

i also enjoyed the options of snacks in the front not to mention the gym

they have a huge treasure chest for kids to pick out toys when you walk in

the valet, bellman, front desk, steward, bartender and spa attendant were all professional, engaging, helpful and kind

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for stretching exercises

atmosphere and service at the library bar, the bar outside lavroix, and, of course, lacroix itself

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for

didn t realize the bar and rooftop would be closed on sunday

but very clean and modern and they even had a few extras like a coffee shop, vending machine, gym, bar, restaurant that made staying there even better

time the bar and restaurant closed at 10pm is early but yet again i got in late.

it's a brand new location, plus there are three restaurants in the hotel, as well as gym, cafe and bar

rooftop bar with great food. staff really nice and helpful.

there's a great bar attached to the hotel and the bartenders are excellent

we were told about the speakeasy bar but couldn’t get a table for 6 when we tried so sadly couldn’t try it

desk staff and bar were excellent - everyone was very friendly, love the dog, too :) drinks at the bar were

great having a full bar on site that was loads of

our room was small but comfortable, the bar downstairs served interesting cocktails, and the concierge was very efficient

the restaurant staff were substandard ignoring you after they delivered your food and the bar area is too small with no chance of a seat from 5pm onwards unless you are

room service was wonderful and delicious

bar and lounge was a zoo at 4:30

we ended up getting room service and we had a fabulous meal

the spa and the pool were super nice

gym & laundry facilities excellent.

everything - location, amenities, clean, gym, water pressure and temperature, heater, kind

the gym was fantastic

had a great stay my kids enjoyed the location i would be back

also, i asked the maid for another bath towel and she dug through the dirty laundry and handed me a towel from beneath dirty sheets and towels

smoking in the casino

shares a parking lot with baseball stadium and there is no traffic connected to casino with a fantastic restaurant and

i did not care for the lengthy wait for my food in the sport bar but the food was excellent.

informed that all the places to eat are off limits to kids because they would have to cross the casino floor, which is not allowed, in order to get to them

casino

location, self parking directly in front of property, free wifi, upscale ambiance.

check in, no details were given about any of the amenities, wifi, parking, breakfast, ect

free wifi and free parking were appreciated

and comfortable easy access to freeway very helpful staff good onsite restaurant good tv and wifi easy

the wifi connection wasn't great in my room. too many espn channels and not much else.

wifi - for a workable connection, you need to pay extra

wifi connection was a bit slow!

wifi connection comes and goes, very bad. asked to have it fixed but it did not help at all.

basic complimentary wifi was not even dsl speeds in 2021 that is ridiculously useless

goid wifi and large bathroom

the wifi was week. the view wasn t nice

perfect location, new decoration, good wifi signal in the rooms.

large room with great view - clean - strong wifi - great communication with staff - superb location close to everything - early check in at

the wifi stunk most of the time, i would rather pay a fee than wait 5 minutes or more for a page to

comfortable king-size bed and excellent pillows, a very good desk for the laptop to work, and the wifi speed was perfect

need password controlled, secure wifi.

goog wifi, coffee machine on lobby, refill water machine on every floor.

b/sec i think), and they had good amenities

refreshments were great and the wifi is complimentary

free wifi

for early check in because it was our 30th wedding anniversary and the room was excellent the bar team was on the top of the game and we were happy with the service

saturday night, june 16th, we wanted to get a drink at the bar

the bar waiting area

the bar was good and the drinks were fresh

the front desk team was ready for us and they accommodate my request for early check in because it was our 30th wedding anniversary and the room was excellent the bar team

rooms, really nice staff, basic gym, and relaxing rooftop pool

walkable to great bars and restaurants, a really lovely atmosphere

they also let us late check out free of charge

the power went out at my house so we needed a room to keep the kids sane

we always say if we didn’t have kids, we’d be down in philly at the windsor a couple times a month

some washing up liquid in the kitchen would be handy

the kitchen, living room bedrooms and bathrooms all felt homey and ready to be filled with our own

very roomy and comfortable with a small kitchen and living area and a washer and dryer

fully stocked kitchen with utensils and plates was a godsend

from the coffee to the kitchen spray everything is chosen with care

wifi was only free if you sign up for a marriott bonvoy membership

are asking an outrages amount of money for the valet parking and also the wifi in the hotel is not free of charge, you have to get a pass per 24 hours

staff was very helpful - signed me up as marriott bonvoy member so that i can get complementary wifi

to pay $13 a day for wifi, which is pretty unforgivable given this is not a cheap hotel the pool area was very small and

there is no wifi available unless you pay a daily rate

breakfast was amazing

i loved the grab and go breakfast. the options are good the rooms are big and modern

location is perfect. beautiful room and a breakfast that more than okay is.

breakfast was great and my fiancé couldn’t have been happier

bed, great shower pressure, amazing gym, staff overly nice (

also had young kids hanging out in the exercise room misusing the equipment and playing around

were very comfortable, we were given early check in and the property was within walking distance to the latter-day saint philadelphia

convenient location, helpful staff, and nice gym.

requested early check in through booking

came up to march in the mummers parade ,i needed early check in on a brutally cold day and was taken care of,,,i marched , froze , and got back to a

the bar closing too early

clean great location kevin the bar tender excellent

gym, nice lobby area, rooftop bar

location, corner room with views, early check in, water in lobby.

lobby bar was great- good food and great service

the staff was great, good breakfast and the bar and restaurant staff was great

she was still there when we returned from the show and excitedly asked the kids how it was

i was also allowed a late check out, which was appreciated

they’re breakfast was good as well, the room was great

heat was not adjustable, had to have window open and noise from bar patrons all night.

couldn't use wifi

this hotel also doesn t make a fuss of the free wifi, which other hotels such as the royal york in toronto do

very comfortable, good wifi and good breakfast!

wifi connection is very bad!

one of our tablets wouldn t connect to wifi, son was upset

they have a delicious complementary breakfast

has amenities like a gym and indoor pool two restaurants 24 hour coffee, tea, water and small snack shop

breakfast area was so nice, it felt like we were eating in a gourmet coffee shop

the free breakfast they serve was one of the best i've had at a hotel and the staff at the breakfast was

breakfast was good, not great but it was exactly what i expected.

our experience at check-in, breakfast, and with the location exceeded our expectations.

such a nice property. the breakfast was yummy!

excellent staff and very good breakfast.

comp breakfast

breakfast was too understaffed to provide the quality experience you expect from this type of hotel

the room was perfect, and the breakfast was delicious. thank you.

i also enjoyed their complimentary breakfast

breakfast served

meant the dining room was closed, so breakfast was done in “breakfast bags”

we had a view of the pool which looked very clean and really nice, it was too chilly for a swim but it really looked

the breakfast each morning was a nice extra

breakfast choices are very slim now

no additional pet fee

staff (especially byron and the breakfast attendant) went above and beyond to ensure our stay was memorable

breakfast was simple but complimentary

wifi shared bath which i was not expecting when the cost of the room for one night was over $160

wifi connection they wrote us password to wifi connection, but it did not work

great location beautiful building and antique furniture excellent wifi very cute cats!

i loved the spa tub with jets

the room, simple but acceptable breakfast options, comfortable bed, great location, well equipped gym

two pieces of equipment in gym

early check in. late check out. super clean and comfortabl!

staff was amazing, super nice, they even let us have an early check in

loved the guest laundry room—kept spotlessly clean

location, free wifi.

wifi service was spotty

wifi is pretty fast and the location is near the city hall so you can take a walk at night

good wifi

the bed was insanely comfortable. reception was always nice and helpful. and free wifi.

maybe in breakfast, they can put some protein food like egg or sausage. but still it was good

the only thing i would highly recommend to improve will be the breakfast

standard breakfast was good, fresh muffins and fruit each day

breakfast is simple but good enough

i was pleasantly surprised to see breakfast was included