wifi good, parking free, cleanliness

staff, comfy stay, great parking and also dog friendly

no explanation, there was a little fridge pretending to be a mini bar again unplugged

big, free parking

bar open till late hours

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

the grounds were very pretty and there was a nice pool

on-site parking lot was also good

very nice. spacious and very clean room. nice swimming pool. very nice breakfast. we recommend

i loved the garden feel of the grounds, pool nice and clean and felt tranquil

moden , new hotel , friendly staff, cosy atmosphere, excellent breakfast , superior spa area

the spa is awesome and sand breakfast is with good food, lot of option and cheap for the quality

design is full of space , light and plants echoing the forest, friendly staff, lovely roof top pool, good

spotlessly clean, lovely modern rooms, rooftop pool was great

beautiful spa and gym, excellent breakfast, super kind people!

the bar could have stayed open later than 11pm

great hotel location good very central bar people very efficient and helpful

the adjacent bar did lovely pinxos which we enjoyed for lunch on arrival

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

room was a bit noisy at times as there is cafe/ bar below

everything. the style, the rooms the free access to gym and laundry

i also wish we got there when the pool and gym were ready, but it just means we’ll have to go back in the summer

size rooms excellent facilities rooftop pool perfect for a dip at the end of a day's sight

everything. the style, the rooms the free access to gym and laundry

breakfast was also nice

the wifi offering was quite basic

spotty wifi

staff, clean, well laid out, quiet area but walkable, good wifi, good spacious shower, ac, balcony room was great

wifi was very quick and included

wifi could have been stronger and secured

wifi was extremely poor, breakfast is poor, the cleaning staff entered in our room while we were

were very clean, nice big showers, and good wifi

wifi was terrible in my room

clean, comfortable room, air conditioning and wifi worked well

wifi worked well

you do not get access to the kitchen and rooms are tiny

nice room with a decent shared living room and shared kitchen

should be kitchen facilities for the morning too

lovely property, large garden and all facilities bbq, kitchen to use comfortable rooms.

kitchen facilities available in the evening

poor wifi. should be better in this day and age.

wifi basically didn't work on my 9th floor room, which was a little disappointing

at 9 am, according to our experience very late for 4* hotel, we asked, but no exception was made; wifi not continiously stable; very heavy hair dryer even for a very fit woman

super breakfast, ok wifi

room & public areas had excellent wifi coverage

had a drink in bar in evening

unfortunately the rooftop spa pool was closed during our stay ud83dude25

) -gym on the first floor was incognito (sign on the door referred to a meeting room) - wonderful

would of loved a pool

beautiful hotel. excellent gym. nice bar

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

welcoming friendly hosts , beautiful room , lovely breakfast on the pretty terrace , access to free coffee, teas and water

the breakfast was excellent, and the staff could not have been kinder and more accommodating

they serve a very nice dinner at a reasonable price, breakfast is great

wifi signal wasn t very strong.

free wifi, easy to connect

wifi throughout the hotel and room

wifi was useless, we had to ask for towels, no tea or coffee making facility in room, the breakfast

unfriendly front desk service, no parking available, the wifi is not stable.

there was a decent sized restaurant and bar area, although we didn’t have food, so can’t comment

rooms were modern, perfect size and clean the bar was lovely with great selection bus stop right outside to take into the

small but decent gym available, and the pool is very nice

there is a rooftop pool with a snack shack for convenience and the main hotel bar had a lively atmosphere in the

new, clean, welcoming and very friendly staff especially at the bar and restaurant

wifi was quite slow.

wifi was inconsistent and slow

good wifi and kettles and mugs are available on request

small but clean and comfortable room, good wifi, very nice and helpful staff.

took our own tea bags)

gym was also not adequate

she helped us a lot in arranging a possible early check in instead of luggage storage only as we will head to sanctuary of st

gym and sauna were broken for the full four days we were there, and the staff didn’t seem to know

the gym is very basic.

they also have a small gym and sauna in the basement

great stay on the way. late check in, clean room and great breakfast.

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

catering and bar quality is excellent and reasonably priced rooms are modern and well

breakfast or even a coffee was not available before 8am.

bar and good restaurant for dinner (although the websites are not too clear about this, there is

the free underground parking is a huge bonus

spacious room, confortable, parking available. also, they were so nice to us.

no a/c in gym, was very hard to exercise

excellent spa & sauna for no extra charge

really good gym, although the air conditioning in the gym did not work very well.

roof top pool pictures were deceiving

everything was perfect the room the gym the breakfast

nothing really. would've been nice to have some tea options in the kitchen area

kitchen facilities are there for guest use, making it convenient for us to warm up food etc

and the kitchen area was useful

spacious room and access to coffee and kitchen

the shared kitchen is helpful

hope to be back here again on a summer trip to take advantage of the delightful pool area

85 euro) to enjoy the continental breakfast of 3-courses and good coffee, by the pool

parking facility- warm friendly welcome bianca was extremely helpful and went over and above in

easy parking and great to walk down into san

nice having a pool with sun beds

breakfast could have more options, and should should be fiiled regurarly with food.

no lounge, bar or restaurant but plenty around

the morning, when we reach the hotel before the check in hour, we asked the counter, can we have early check in

location, beds, staff, great breakfast & excellent restaurant.

restaurant and bar available

welcoming staff, room was very clean, wifi was great, very quiet and cosy

wifi

the wifi kept dropping even when i reported it was not fixed

very good wifi in room

la wifi no habia

parking was free, price was acceptable. wifi strong enough.

check-in; wifi

lovely big room and the fastest wifi i ve ever seen in a hotel

wifi not great in bedrooms

reliable wifi connection

good position for beaches and old town, wonderful breakfast, very helpful staff.

breakfast has all the options for everyone and a good variety

it would be nice to have a bar area for guests.

very clean and tidy, very friendly staff members, excellent breakfast and very close to the beach and all the main attractions of san sebastian

internet (wifi) is really efficient, small fridge in the room (for the mini bar but you can pop in something in if necessary), really quiet street and real blackout blinds

allowed early check in. room was basic but ok.

go to the bar op down the road across from the michelin place, great

no bar or restaurant but a short walk to a great little taverna

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

no bar !

lovely modern hotel with good wifi.

the entrance and bar to this place is stunning and fairly priced and the building was apparently a former convent

the gym was tiny

lovely looking lobby and bar area

small but convenient gym, bicycle rental, excellent staff, beautiful room.

top location, perfect staff, very nice breakfast

only thing we didn't like was the breakfast. the food wasn't very good.

nice room despite the internal courtyard, small but serviceable fitness room, very good breakfast

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

great location, extremely clean and comfortable room, great breakfast

the bar service was

excellent breakfast and pool

good bar and ate in restaurant on first night

amazing buffer breakfast

the menu of the breakfast is same every day

clean and comfortable hotel. i loved the pool!

lovely pool in terrace

it even had ev charging

stated it was adults only but there were kids everywhere owner was very inflexible

pleasant pool and plenty of interior & exterior areas to relax in

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

the staff recommended a few spots for a pinchos tour and one of the locations had a wifi issue and we couldn't pay

hotel, great stuff valet parking very clean, beautiful and modern great bar and a

excellent breakfast

we didn't even use all the amenities

also the bar tender marcos was super nice and friendly

the bar was a comfortable area to relax at the end of the day

upon request a parkingspot with ev charging was reserved for us

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

i was at the edge always with kids in the room

great location and bar at the front

10-15 minute walk to old town and all the main attractions and pintxos bars

pintxos at the bar are excelent

lively bar & pichos looked very tasty

price and the fact that there was no mini bar or safety deposit box in our room

wifi in our room in some places was not that good, so if you need high speed, you must be in a

wifi,, was a pain

strong wifi

location, cleanliness, hot shower, balcony, wifi, warm

wifi is not too good dometimes

free wifi

location bed staff wifi

location, staff, breakfast, wifi

wifi was very poor

wifi didn't work with iphone

the restaurant amelia was among the best i ve eaten in and the g+t s in the bar were

the breakfast could be better.

everything except the bar service. relay perfect room, wonderful staff and super clean

excellent beachfront location and breakfast, clean and not crowded, very helpful and kind staff

terrific breakfast

the hotel has a roof top bar with beautiful views of the city

rooftop terrace and bar was excellent

gym facilities were a bonus

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden where you can

the gym was small, but we made use of it

excellent wifi service

wifi ran a bit slow at times.

the location was excellent, the wifi was strong, and the view from our room was unforgettable.

the price, i would expect some spa facilities

no spa or gym on location

a great hotel with amazing food! breakfast was awesome too. would definitely stay again!

the pool was tiny with very little space for people as there were only 4 loungers

beautiful room with incredible views. nice breakfast.

breakfast was good, staff very helpful and friendly

fantastic breakfast

lots of gym equipment

everything, the comfort, the gym, the sitting room and the staff!

rooms, cleanliness of the place, good facilities (including gym), complimentary apples and coffee

very clean, modern, has a little gym. big comfy bed and good shower.

a modern hotel, nice spatious room, good facilities and common spaces (even a gym).

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

didn't) and did not screen capture them

wifi at evening not working very great but triedto find solution

poor wifi, signal kept dropping out basic continental style breakfast, nothing hot poor bed linen, could

the instructions on how to get it in advance, but we made the mistake of assuming we would have wifi upon arrival

wifi was strong and free, and my shower had seriously magnificent water pressure

did advertise having a gym which is true but two cardio pieces and a pec deck is very small and was a bit of a shame if

the breakfast was wonderful ,& so was the location.

gym was tiny and claustraphobic

gym is not suitable for training. small and little equipment

the gym is also tiny and doesn't have a lot of

they kept the bar door open to outside and it was quite cold inside.

clean, comfy, good breakfast, great location.

only draw back to the property is how early the bar closes - but otherwise everything is perfect

lovely breakfast, great room, friendly staff and excellent location

breakfast was great and the lady who served it extremely polite

the snack bar is very pleasant and ideal for a drink or snack any time of the day

they helped to get 2 rooms together so parents and kids could be together

modern, comfortable hotel with a good bar on the ground floor

the bedrooms were clean and comfortable and the same with the bar area

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

evening meal in the restaurant was very good along with bar services too

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good breakfast with plenty of choice, location near to the beach 30 minutes walk to the

good bar and restaurant with a terrace

the hotel also benefits from the bar 'pepe', 2 minutes walk

we were able to have an early check in, which was great.

great gym

the hotel has secure underground parking and ev charging points

gym a little limited.

good bar and food.

the wifi worked great

staff were very friendly, rooms clean and spacious, good variety for breakfast

location, staff, breakfast and our room

gs, toast,

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

our kids had 103, also a great room

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

very friendly and helpful , gave us early check in comfortable bed , fresh linens , great breakfast with homemade cheese cake carrot

coffee, cackes, advice, late check out not a problem

location close to shops and bars and restaurants for pinchos

the bar can be noisy downstairs

were very friendly and did a fantastic job helping us with pintxos bar recommendations, area directions, and navigating the james bond-like underground parking

wifi not good

wifi didn't work inside our room. we had to go into the hallway

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

tapas bar was awesome - food extraordinarily tasty

they have their own bar and restaurant downstairs

it is a budget hotel with very good breakfast, rooms could be a bit more spacy but for short stays it's perfect

very smart for a mid range hotel, excellent breakfast and attentive staff.

the hotel is clean and modern, and the breakfast offers a good variety of options

it was clean and fresh the pool area was beautiful

we also hoped that pool would have been heated or at least stated it was not heated

slightly later check out time than normal which is great for organising kids

the gym could be better.

the gym is not worth to mention

if you have young kids this is the place to be as there is a small amusement park on the back side

so it was bar snacks for dinner or down to san sebastián

specially when you are travelling with kids

bar and the restaurant were very pricey

great location. good pool with amazing view.

slow wifi. very slow at times.

mentioned in other reviews, the wifi is an issue

wifi very good

wifi was good

wifi was available

good parking facilities and easy access for wheelchairs

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

big parking space

parking is plentiful and secure

private parking and good communication were also much appreciated

very pleasant place to stay . dog friendly. good wifi. secure parking

swimming pool was closed, no wifi

pool was closed, people letting their dogs pee and poo on the property, wifi didn t work 2/3

good bedding, good wifi, pleasant park , very good coffee at cafeteria.

wifi in my room, which was a bit disappointing as it is supposed to be a four star hotel

the spa was phenomenal, and the staff was incredibly charming and helpful in every aspect

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

should publicise your bar snacks more

just a 15min taxi drive to the vibrant atmosphere of the city, very nice staff, a great swimming pool and the food was amazing

the spa is awesome and everything is brand new

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

the rooms are so beautiful and the spa was easy to get into and enjoy

the breakfast is obviously a highlight

left the staff rushing around multiple errors on our room service orders

the ev chargers are a big plus for me

location, parking (with ev charging station), … room was spotless clean and bed was very comfortable

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

good location with parking and ev charging

is only minutes from san sebastian and france, good for adults or kids

breakfast good quality and choices. staff very friendly.

bar and restaurant on

the staff were great the food in the bar is good quality against cost

breakfast this time was a little disappointing, no cheese, no milk, not what we have come to expect

and the bonus was the bar within short walk that was excellent for dinner and drinks

super close to the great beach. brand new hotel comfy beds, good wifi

had not gotten things sorted out re wifi,parking,restaurant

super breakfast with good coffee and plenty of choice

out of dining room breakfast buffet could have been more user friendly

the pool is old

the hotel is beautiful with many areas for relaxing and a bar if you fancy a drink

within walking distance of railway station & metro i did not try food, nor drink, nor look for bar or

no kettle no bar no food sunday evening

the second night we had guest above that were walking a lot (we think kids) then were walking a lot back and forth earlier in the am

lovely food at the bar opposite

breakfast with so many thing private parking for the car you can sleep very quiet if you have stufs in your car the staff is so

huge terraces outside; beautiful view; very friendly personnel; nice food, breakfast was ok; a parking space was available

the staff are super helpful and offered us a complementary super late check out without any problems:)

plenty of free parking

breakfast pancakes and eggs undercooked quite offten.