the hotel is beautiful with many areas for relaxing and a bar if you fancy a drink

no kettle no bar no food sunday evening

within walking distance of railway station & metro i did not try food, nor drink, nor look for bar or

the second night we had guest above that were walking a lot (we think kids) then were walking a lot back and forth earlier in the am

with food on the table and a beer from the bar we’re happy

good breakfast and bar open pretty much all day

we made use of the excellent swimming pool

restaurant and bar was nice with great outside area

amazing hotel. great pool. fantastic restaurant. superb hosts.

adjacent cafe bar which looked nice, didn’t use it as late arrival then early departure

staff are so friendly and the food and bar area are a welcome relief after a long drive

location good did not have breakfast as early start

also properly dog friendly dog allowed in some areas in the bar and they gave a little welcome gift for the dog

30 and a bar which was much appreciated as we checked in at 21

pizza was lovely and a very comprehensive breakfast which set us up for the next part of our long drive

i would recommend the spa also

we enjoyed their spa facilities, went on a couple of bike rides, ate amazing food, breakfast was delivered to our

the spa was excellent and the breakfasts were superb

breakfast was outstanding.

and the gentle spa treatment

staff was very helpful in booking taxis, arranging for laundry, and making our stay as comfortable as possible

good breakfast although there weren’t any extra napkins and plates/bowls etc were a bit scarce

a bar at hotel

the staff could not accommodate an early check in, but they helped us with our luggage and brought it all up by the time we came to

good bar serving tapas and meals in the evening

good wifi

wifi very intermittent at least in room 27. and slow!

wifi hopeless

nice espresso coffee - and a choice excellent wifi excellent staff on reception and in cafe/bar

staff, location, wifi worked well, dinner was good and inexpensive, nice swimming pool.

had to shelter in a bar for ages ud83dude01

the location is just great and the tapas bar in front is delicious!!!

( tip: ask for a room with a balcony)… cafe/ bar down in the square opposite, and staff very quick to provide extra pillows requested

the view of the water was spot on and we had drinks at the bar and eat next door at the restaurant

a nice breakfast and a decent bar for a beer all contributed to a

would appreciate, if, not a room service, rich mini bar for not to starve

bar and snacks good with attentive staff

building is amazing and the rooms were very comfortable, breakfast was excellent, eating outside in the courtyard

setting is spectacular, the rooms were spacious and comfortable,the breakfast was substantial and delicious, cool seating areas to share wine and tapas

location, amazing service, the staff at breakfast went out of their way to accommodate each guest

there was no wifi.

the wifi internet connection was not reliable. shabby environment.

wifi at the hotel did not work

rooms and wifi great food good

free car park, petrol opposite, good bar and restaurant

- the shower didn t have too much pressure - wifi not powerful

the wifi was next to non-existent

2) could not get the wifi to work

poor wifi connection. everything else was great!

wifi, clean room, comfortable bed

the room with a balcony and view across pool to the boats

booked this property because it had a pool and a gym

we loved the pool and the breakfast was good

spacious comfortable room, gym, staff

very nice pool

the ev chargers are a big plus for me

location, parking (with ev charging station), … room was spotless clean and bed was very comfortable

location, ev chargers, pet allowed, clean and large rooms and extremely good value for money

is only minutes from san sebastian and france, good for adults or kids

good location with parking and ev charging

the attached bar closed at 8.30pm

the bar underneath the hotel was shut which was disappointing.

there is a little cafe bar attached to the hotel which serves the most amazing burger and frites

bar underneath the hotel

breakfast was excellent and the hotel also runs a bar with good home cooked snacks during the day

it is a budget hotel with very good breakfast, rooms could be a bit more spacy but for short stays it's perfect

very smart for a mid range hotel, excellent breakfast and attentive staff.

the hotel is clean and modern, and the breakfast offers a good variety of options

wifi was good, the tea maker is a nice addition

lift, wifi connection in the room unusable, small room

fast wifi covers the hotel including in the garden

wifi is not very powerful for work. parking is difficult on site and limited around the area.

drive up and parking is a challenge

was great, easy parking, 10 minute walk to restaurants/ bars

the bar set by the staff last year was very high

breakfast plentiful and good value

breakfast excellent

the breakfast buffet was also great

location, breakfast, bed.

great location. undercover car park. good breakfast. friendly staff.

well positioned. great breakfast. very good generally.

accommodating for our needs, dog friendly and a wonderful breakfast choice

can walk into town for breakfast as checkout not till 12

the wifi did not work and it turns out orange (our carrier) was having problems in the area (+) wifi was included (+)great location. breakfast was delivered to our ur room. wifi was adequate.

everything works, from wifi to streaming

design, location, staff, cleanliness and spa like aroma.

it would have been great to have a treadmill

first class service, spacious room overlooking the harbor, great breakfast & a wonderful wine bar next door made the trip terrific

the gym is completely new and fully equipped, and the hot sauna was a real highlight

the room is too small, the wifi didn t work , the shower head was broken

there was no water when we arrived and no wifi

wifi didn t work the whole time i was there

property has no working wifi

wifi didn't work but it didn't bother us

the fact that there was no actual hotel bar to have a drink in before bedtime

we would have liked to see more bar facilities in the hotel itself

no coffee or tea no fridge no bar or restaurant they did do breakfast but was expensive

sadly not much of a bar to sit and have a drink watching the sunset.

there was not a bar or any food offering except breakfast especially for guests not wanting to eat at 8pm onwards

no bar facilities or no fridge in room.

the location is excellent, a very short walk to the beachfront and to bars, restaurants, shops and sights in the old town

have been good to have more restaurant and bar facilities at the hotel considering the price category though the resort more than fulfilled

he also offered to help us with guest laundry

wifi signal was not strong. had some connection issues.

wifi was not very fast

wifi worked

wifi was not great.

the pool and spa were very

short open time for the wellness and gym (each day open only 9 am

i lost a hearing aid in the breakfast room. please let me know if anyone found it!

the thalasso spa and pool area is great and the treatments were superb

everything was great, especially the staff. breakfast was wonderful.

very central. great swimming pool. very friendly staff

swimming pool area should be sepereated with the gym

good position near the town and beach, handy for the other larger spa and casino, plenty of good restaurants nearby

gym is not really usable as directly in the moist heat of the spa

nice little spa with pool, hot tub, dry sauna

good place for kids and adults alike

wifi signal is too weak and we couldn't use it in the room

the wifi was excellent.

poor wifi signal, and the whole hotel might need a face lift but still a good experience

location, in the centre of town, with public car park next door, good wifi, and comfortable

wifi coverage was spotty and sometimes didn t work at all.

everything else is fine, well equipped kitchen is a definitely plus for families

a very good swimming pool

loved the pool! the bar and restaurant were amazing

nuisances of noisy kids on one of the days 8 euros for a bottle of water is way too high breakfast staff could be a

drinks were expensive, bar closed early.

free parking

check-in; wifi

reliable wifi connection

few little cosmetic things like not all light bulbs were working, wifi channels tripped over each other and shower bracket didn't work properly

parking was free, price was acceptable. wifi strong enough.

lovely big room and the fastest wifi i ve ever seen in a hotel

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

the grounds were very pretty and there was a nice pool

on-site parking lot was also good

very nice. spacious and very clean room. nice swimming pool. very nice breakfast. we recommend

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

easy parking and great to walk down into san

ideal, just a short walk from the bustling area where everything is happening, and the included parking was a great bonus

there was private parking inside the villa which was very safe

the breakfast is cooked fresh and is lovely, served on the terrace overlooking the pool - delightful

the villa is spotlessly clean and the pool area is great to relax around

lovely outdoor bar area and very friendly staff

bar and tapas platter available for aperitif time

kids have spent their time on the fronton, playing with other kids and enjoying typical basque

the garden lounge was an absolute delight and there was a nice bar with tapas available

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

allowed early check in. room was basic but ok.

no bar or restaurant but a short walk to a great little taverna

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

comfortable and interesting with a good bar and restaurant

& breakfast both excellent

beautiful outdoor area with pool & even a gym at the premises

very late check-in, allows pet, great breakfast, close to the motorway, friendly staff

the hotel had a gym which we didn't use and a pool with a pleasant surrounding pool area but unfortunately we

there was no sofa just two hard kitchen chairs at the small kitchen table

the kitchen facilities meant we could cook our own food

comfortable bed with small kitchen & outside table

appartment style with kitchen

studio apartment 2 had huge wet shower room, dining room with kitchen, bedroom with tv with some english channels, good wifi

the baby pool was just perfect for a 2 year old!

excellent customer service. very clean rooms. lovely pool.

lovely balcony overlooking the pool and with a sea view

hotel has an large open-air heated swimming pool (april to september) and an excellent restaurant in which we have dined on several occasions

location, comfy beds and lovely pool, close to beach with nice beachside restaurant

the hotel did our laundry was 10 euros a bag

i was at the edge always with kids in the room

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really good (but only accessible at certain times) large terrace

the bar was a comfortable area to relax at the end of the day

really nice hotel and good food. on-site ev charger is 3.6kwh.

it even had ev charging

the heated pool could be a degree or 2 warmer.

staff were exceptional always going the extra mile, the free drinks in the minibar, breakfast and pool area

pool and patio features were nice

lovely pool in terrace

there is a rooftop heated pool which was amazing, i swam in it even though it was a bit cold and windy and really really

great breckfast and bar regular bus service to san sabastian just across the road

to the area with amazing local food spots on the doorstep / yoga & gym fabulous/ rooftop pool & bar delightful - perfect for us as a family of 4 with x2 kids (aged 9 & 5), wanting a child

super breakfast

modern hotel with very good breakfast on the outskirts of san sebastián within walking distance of the old town and beach

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very poor wifi

wifi was strong and free, and my shower had seriously magnificent water pressure

good bed, and located above a side street that was quiet, so no problems sleeping; excellent wifi

the instructions on how to get it in advance, but we made the mistake of assuming we would have wifi upon arrival

bar area is the same as breakfast area

(i must admit, the bar next to the reception has everything one needs) other than that, the hotel had everything i

staff was super welcoming, when we asked to have a drink at the bar after dinner they said were closing but offered us a bottle and glasses to take to our room

because there’s no restaurant unlike the other campanile but i’m glad they have nice bar with tapas and

bar open in evening

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

the room was really spacious and the bathroom in the suite was like a spa in itself

was the first night the hotel had guests staying, and the facilities weren't open (no breakfast/gym/sauna etc

gym was also not adequate

the gym is very basic.

there is just a sauna room next to the gym

nothing really. would've been nice to have some tea options in the kitchen area

having a private room and the facility to use a kitchen was very practical and exceptionally good value

minimally decorated room, but with good shared kitchen facilities

spacious room and access to coffee and kitchen

the shared kitchen is helpful

the gym a little small and cold

did advertise having a gym which is true but two cardio pieces and a pec deck is very small and was a bit of a shame if

gym is not suitable for training. small and little equipment

we had an early check in with no problem

the breakfast was wonderful ,& so was the location.

location / rooftop bar / room facilities

the hotel has a roof top bar with beautiful views of the city

early checkin dir to ongoing car problems great bar and terrace areas

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden where you can

the gym was small, but we made use of it

bar and restaurant next to it was perfect and breakfast was

good service in the bar

the adjacent bar did lovely pinxos which we enjoyed for lunch on arrival

the bar could have stayed open later than 11pm

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

wonderful staff at breakfast and reception

lovely breakfast, great room, friendly staff and excellent location

breakfast and gym were ok, can be improved slightly.

only draw back to the property is how early the bar closes - but otherwise everything is perfect

clean, comfy, good breakfast, great location.

loved that the breakfast was so relaxing and staff easy going and helpful

super lovely helpful staff from the front desk to the bar to housekeeping

it was perfect great location fabulous staff lovely breakfast very clean

location was v good didn’t have breakfast opion

great room and bathroom. lovely helpful staff. great value breakfast. close to the old town

the staff recommended a few spots for a pinchos tour and one of the locations had a wifi issue and we couldn't pay

10 3- details 10 4- design 10 5- attention 10 6- quality 10 7- room 10 8- building 10 9- wifi 10 10- location

the room could have been a little larger, and the sauna / spa area is quite small.

we loved the comfort of the bed and pillows, the blackout blinds, the food/room service and attention to detail

great connecting rooms so kids had their own space

wifi was inconsistent and slow

also, the wifi doesn t work either

wifi strength is not that strong, but it my be my

took our own tea bags)

wifi was quite slow.

wifi a/c

wifi was very quick and included

wifi connection was not enough, system only let to connect two devices

poor quality internet wifi connection on the 8th floor. very weak signal.

wifi not strong

in order to access to the wifi, i had to proceed to certain pages that the receptionist didn t give at check-in

super breakfast, ok wifi

wifi basically didn't work on my 9th floor room, which was a little disappointing

poor wifi. should be better in this day and age.

room & public areas had excellent wifi coverage

wifi in our room in some places was not that good, so if you need high speed, you must be in a

location, cleanliness, hot shower, balcony, wifi, warm

nuary)room

wifi,, was a pain

strong wifi

wifi was extremely poor, breakfast is poor, the cleaning staff entered in our room while we were

wifi was terrible in my room

clean, comfortable room, air conditioning and wifi worked well

excellent wifi connection

wifi worked really well

wifi ran a bit slow at times.

excellent wifi service

the location was excellent, the wifi was strong, and the view from our room was unforgettable.

it was a casino in a long-ago former life

complimentary for such an expensive hotel - ordered a bucket of ice from room service and cost 3 euro

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

excellent service, breakfast was excellent, 50 mtrs from the beach, 400 mtrs from the old town.

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

the location, parking accommodations it actually had a fitness room although small and to warm.

was no bar at the hotel but there are plenty just around the corner

amazing breakfast, freshly made, simply delicious

air conditioning not working. no availability of early breakfast with early airport departure.

it would be nice to have a bar area for guests.

breakfast has all the options for everyone and a good variety

very clean and tidy, very friendly staff members, excellent breakfast and very close to the beach and all the main attractions of san sebastian

the wifi worked great

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and bread and butter pudding, just not at the same time), the room decor and basilica (+)best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs (+)loved the bar and as it was really rainy we spent most of our time there the waitress called ibeth was (+) it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs (-)rooftop terrace could do with a little bar or coffee machine (+) we tried the hotel bar for wine and pinxtos and both were delicious (+) excellent pinxos bar across the street (+) there is a roof top bar area to take drinks that we enjoyed

staff were very friendly, rooms clean and spacious, good variety for breakfast

brilliant location, class views, zero noise, the breakfast is unreal, proper good food

location, modern decoration and delicious breakfast