clean it was, the staff very helpful and kind, i enjoyed the pool and sauna, i enjoyed having an outdoor bit in my room i enjoyed the whole

neither had booked or paid for early check in, i was disappointed that after a tiring day at the races the day before we were not

breakfast, and the room

location immaculately clean lovely decor for the whole hotel area breakfast was good

only issue was the gym and that was communicated before hand so not a complaint.

nice boutique style feature. great bar area and top notch breakfast

whole experience ie bed, shower,breakfast,impresive art work, helpful and friendly staff,we did not use the sauna but now we know

welcome with early check in as room was ready at 12

the hotel bar area and restaurant was lovely

yet again we had a great time always clean and great breakfast thanks

quality of fixtures and furnishings, convenience of the self catering facilities, kitchen and dining areas

there is a fully equipped kitchen,and dining room,which guests are free to use

hotel for our game at hillside golf club

the fully stocked kitchen and dining room were a really useful addition

although we didn't use the kitchen, it was well equipped and handy for bringing food back

parking was limited and not free, wifi was only free for 20 minutes.

no free wifi only 30 mins per day, than payable

large room tea/coffee great shower fluffy towels and toiletries black out curtains, tv and good wifi

the wifi was very slow

cost to use wifi in room

the wifi signal can be hit or miss in the corner rooms.

the wifi kept going off, and was very poor signal.

the wifi could be better. especially for business people needing the web, it wasn t brilliant.

wifi hit and miss

lovely hotel .. easy all round comfortable stay .. wifi could be better

and my grandson stayed absolutely brill they have clean it up wallpapered painted next is the pool so they are doing there best have deals on with bottles off beer going to stay again just hope

pool no gym

the pool jaccuzzi etc closed at 4

gym and pool central location

i rang to request an early check in and the

hotel full of golfers with large bags so very limited space

gym facilities very limited.

a tiny bit pernickety the gym was fairly basic the running machine wasn't working

location is excellent as it is near golf course

buffet breakfast was plentiful and great selection

television plus sky free wifi iron hair dryer

the decor in the room was beautiful, good wifi access and sky tv.

comfortable room, good wifi. good facilities

room was comfortable and clean. breakfast was very fresh and tasty.good wifi.

sky didn't work in room wifi not great bathrobes softer

in particular sam in the bar was amazing

friendly chilled staff i’m the bar downstairs, clean cozy room, perfect location

door fobs as we discovered earlier before we went out to eat , which was sorted by the staff in bar , but someone had the same problem getting back into his room and decided to kick door in which

staff are fantastic and prices in the bar also fantastic and already booked to stay

comfortable bedroom. great location for golf courses. very competitive pricing.

free wifi

wifi connection was quick and easy

best in room wifi of any hotel

how can a 4 star hotel have rooms that are wifi blackspots

wifi issue in rooms but being sorted as i type, great reception in rest of hotel must be said all

breakfast was lovely

easy to find and was within walking distance to both waterfront and main street for bars

the kids also loved having their own room and tele

breakfast is always nice

lovely little bar attached to the hotel

com and through the welcome pack left on the kitchen counter

good location and car parking. goof wifi. bar meals tasty and good value.

arrived late, so this

staff r great food is wonderfull clean and comfortable good wifi

wifi also free

wifi connection was pretty poor, our toilet had a weird smell and sometimes the water was leaking

ifi was awful :

t was

friendly, comfortable bed, good wifi, nice shower, great choice at breakfast

wifi is a bit spotty.

poor wifi and phone signal

the bar offered a fairly decent choice of beverages, but the staff had no till to tally up the cost of

lad on the desk was great, arrived a bit early and accomodated me and my friend with an early check in and upgraded me to a double room with

no breakfast available and neither was the bar open

was no breakfast available and no bar

however they could :) we were early and they allowed us to check in an hour early and use the bar access without any

asked for a late check out and they didn't mind,, free parking,, really excellent value for money

wifi did disappear fully for one day but to be fair, there was someone there trying to fix it-

and i am sure they don't provide these facilities for instance mini fridge microwave and free wifi

warm, very helpful staff, decent bathroom, all working properly, good location, fast wifi, quiet, microwave, fridge, kettle, not nosy housekeeping, spacious room

toilet is not heated, wifi is weak in some rooms

shower & toilet, nice and warm, had a tv, fridge, microwave, tea, coffee & bottles of water, free wifi and free parking

wifi was a tad slow but i was trying to stream series

no wifi available! mattress could do with changing as the coil springs are very uncomfortable.

wifi could be better

only small thing is wifi is not great

free wifi, which works

bar serves fabulous food

what a hidden little gem this place is it’s even got a bar absolutely amazing beautiful surroundings fabulous staff breakfast was unbelievable and the

we felt very comfortable not just in our room but in the bar and tv room

breakfast substantial

bar area for a drink in the evening

poor wifi. as i was travelling for work this is really standard nowadays.

low flow shower not told about wifi code and eventually found it on small card on mirror an hour before we checked out

free wifi great and facilities in room very good

no wifi access

complaint that the wifi code was not available in our room and we weren't given it at check-in

welcoming owner who went out of her way to help us with an early check in due to attending a concert and not getting back till after midnight

bar was closed but this is to be understood, our visit coincided with the corona virus

weren't aware that there was no kitchen functioning at the hotel when we booked

our room was overlooking the front, big double room with small kitchen area and shower room

pub singer and local kids were very noisy

for 3 nights in a suite as there were 3 adults and 2 kids

brilliant bar downstairs (bernie mays) with fab entertainment

& spacious room, minibar drinks were liked by the kids

before arrival then welcomed us when we arrived the room was absolutely amazing then there's the bar downstairs the staff were great up for a laugh would go as far to say it was the best place

great bar downstairs too with some really friendly people

no wifi in the room

the wifi was poor considering i was there on business and the tv signal was poor too

wifi didn't work in room

wifi not good a little tired looking in places

the wifi was very weak and had to reboot all the time

friendly and all wore a smile, the hotel itself was decorated to a high standard clean, food and bar amazing and covid friendly, can't wait for our next

a later bar closing time in the evening

dead flowers on all tables in dining/ bar area

everything. room & the extra touches, breakfast & bar area great

sorry☹️ breakfast is superb

fast wifi

very warm room comfy beds soaps towels ect free wifi

every thing u need bar good food cheep but very very clean so what more could u ask for

stay beautiful clean rooms smashing breakfast staff couldn’t be more friendly restaurant / bar very good value for money food

nothing not to like about property and bar all ud83dudcaf

good late check out

the late check out is an added bonus

breakfast bag was great

a fan of the 'continental 'breakfast

a little breakfast bag in the morning was just perfect to get you going ud83dude0a will use this place again

good breakfast, excellent location

nice little breakfast bag left outside our room

a while to get drinks from the bar a couple of times

lovely rooms. great staff. good bar menu

built attached at the back of the pub aesthetically done to blend and far enough away from bar so no noise transfer

clean hotel with cosy wee bar attached (nice choice of beers) staff were very helpful (in particular jennifer)

the staff and locals in the bar could not have been more friendly and welcoming

the price i paid, i was really underwhelmed by the facilities, a kettle, but no sink in the kitchen, bathroom sink was too small for kettle to fit

room did not have kitchen as per advertised

was up for scratch, dusty, black mould, shutters are down, can’t open windows, no kitchen facilities, no plates or cutlery, stinks of weed and people playing loud music and swearing

photos on here suggest there is a kitchen area - there is not

small kitchen with no sink

staff were nice and good wifi

a very reasonable amount of parking is available

4 days we stayed pot of coffee instead of keep trying to access refil 10% service charge on every bar transaction and meal

no cross-trainer in gym

hotel, brilliant spa facilities

atmosphere,lovely bar area ,room excellent very clean and modern,all staff very helpful and

a swimming pool would have been nice

great place staff good location ud83dudc4d bar great room good

and room spotless staff extremely friendly and helpful, really good value for money and the bar is a really nice area

it was in a good position on the front over looking the golf

location was brilliant comfy bed lovely breakfast and attentive staff

bar didn't stock non alcoholic lager and the prices were a bit steep for a tiny bottle of coke that

everything, clean rooms very comfy breakfast delicious

love the bar area. we also had a balcony which we made good use of with the nice weather

perfect for our golf trip. excellent service, and all the amenities we nreded

the free upgrade made up for no wifi

wifi was available at all times throughout the hotel

poor wifi

no wifi connection in room whatsoever

wifi/signal is zero

the wifi wasn t particularly good, but the staff were great at trying to sort it.

wifi wasn't good not working properly in room or

wifi was unreliable and intermittent

clean spacious room for 4 people bathroom good size wifi solid pool gym and sauna all quiet and

wifi not brilliant

issues with wifi for me but it was intermittent for my daughter bedrooms clean staff throughout hotel lovely

on arrival no information on pool opening times or how to get wifi no information was available in room

wifi connection

vending machine on site. wifi was spotty.

wifi bad in our room

clean modern . allowed late check out and let me check in early as i arrived early from belfast

we had a drink in the bar before heading to bed and we ended up booking breakfast as well which was easy to sort out and

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me

were lots of kids there running around and doing gymnastics in the reception / sitting / eating area

allowed early check in , very very pleasant, staff on night bar also very pleasant, morning staff helped me taking my partner and my breakfast to our room so

good facilities like bar and

clean. comfortable room with good wifi. staff were friendly.

wifi connection a little low

only thing that marks the place down is that wifi didn't work in the room

the wifi was superb

wifi was also really good in all areas of the hotel

in our room (though,must point out at one point we did ask the young lady who was running the bar if they had coffee & she kindly offered to make us a cup but she looked abit run off her feet

music in the downstairs bar on the saturday evening which could be heard in our room, with young kids a possible consideration but it caused us no bother and we would definitely return

locals using the bar were super friendly too would definitely stay here again

arrived slightly early for the room so were shown through to the bar and received a complimentary glass of prosecco each

cracking bar downstairs

would highly recommend especially if you have small kids as so close to stadium

everything, location, spotless hotel, fab staff, jamie in bar too, memrobelia all around

the bar next door can be noisy but at 11pm it all shut down and was much quieter.

lfc themed bar with memorabilia and also in the room and dining area is great for a true red fan

garden which was a hive of activity on matchday had a coffee with ian o callaghan in the hotel bar next morning, before his pre match greeting that day

the hotel has a bar that is open on match day and the staff are brilliant and friendly

squeaking floorboards and bar downstairs was quite loud

) was able to use the bar after the match

pity the bar or lounge area was not accessible

there was music in the bar but i didn't really care as i prefer people to have a good time

kitchen had fresh milk which was a bonus for the coffee

out of the goodwill of the provider we were ovolone to do an early check in overall communication was excellent

stay, convenient and very helpful and informative mr michael, clean room, kitchen have all you need for breakfast

accommodating staff, who arranged an early check in for us

there is a full kitchen, should you wish to make your stay even more cost effective

water in the rooms, wifi was weak, impossible to get a taxi reservation for pick up from this location, i nearly missed

free wifi - decent connection

i had to go down just to ask wifi password

with wifi connection at 1st but got there in the end

for no hair dryer, remote or working wifi they were apologetic but it should have already been taken care of before we arrived or

had a great set up in the bar downstairs with friendship bracelet making and music

locator and cosy bar and restaurant

only a 2-minute walk to the stadium and perfect if bringing kids

there's also a small bar downstairs if you fancy a drink once you have arrived

very friendly staff that facilitated early check in and left luggage storage

staff are great and attentive. great support on early check in. location is close to anfield

pub and lovely rooms above the staff were excellent and very helpful and polite the bar is within 5mins walking distance from the stadium free parking around the pub but if you can

being above the pub was a great experience and the staff in the bar were wonderful

there to go to the liverpool v arsenal game the atmosphere in the bar was great the room was clean and modern and walking distance to the ground great value for

the staff on the bar are so friendly, their hospitality is the best we’ve ever had

after unpacking i went down to the hotel bar and again the service was excellent

and the spa - well certainly was needed

was lovely, menu in the bar was very little to choose from, a wider choice of menu would of been nice

spa was absolutely incredible, the rooms and bar were excellent the staff couldn’t do enough for

location , good facilities including a very yummy restaurant, bar and breakfast facilities, the room was super spacious and very clean , we throughly enjoyed our

what we was after (5x lads visiting for a football match) i called 2 weeks prior to request early check in which was not a issue

(a quick word at the bar and we were sorted out in a very polite and efficient

staff gem of a pub/ restaurant plenty of staff behind bar for the busy football days

staff behind bar were so friendly and welcoming

we arrived and he was lovely, we got back from the charity footy match and the staff behind the bar reserved us a table no fuss

we requested early check in and this was done seamlessly

accommodated for an early check in and greeted by the owner who gave us loads of tips for the city, lovely guy

location, room, bedding (huge bed) wifi, tv, access etc. all all you would expect from rb. (+)hotel, clean, great views, helpful staff, perfect accommodation, wifi accessibility easy too (-)wifi kept dropping out... as did my 4g signal.... very annoying but overall a great hotel. (+) son said wifi was excellent (+) the wifi worked really well (+)the staff were great as was the room wifi tv etc (+) room was a good size and comfortable with all the coffee making, wifi and other facilities i needed (-)wifi was broken for approximately three days during our stay (+)free wifi was great (+)big bed, good wifi, clean and simple. lovely gym too.

fantastic selection for breakfast.

late check out

breakfast was lovely and the bar was relaxing and room service was great value for money

early check in didn t happen

signing in to the malmaison wifi - i was obliged to tick the 'terms snd conditions

poor wifi on 5th floor

in didn't get told wifi, breakfast etc just got handed the key's

wifi was fine

wifi was okay, little bit sketchy

etstion dhops and for us ideal to walk to liverpool cruise terminal,clean and tidy with a good breakfast and staff who are friendly snd

breakfast was amazing

liked the unusual reception arrangement with no fixed desk, the bar and restaurant the staff were all very friendly, attentive and helpful and we would definatly

were lovely on arrival and avoided the £10 early check in

early check in was not an option and they don't accept cash

no wifi passwords to mess around with on arrival

very clean. wifi was good. overall comfortable and safe.

area facilities in bedroom free wifi

are excellent, large room, well-furnished, comfortable bed, modern bathroom, tv and good wifi

the wifi in room kept buffering.

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

wifi is absolutely poor.

our room was not cleaned one day, during our stay. the wifi was very slow.

lots of facilities in the room, wifi, tv, toiletries, iron and hair dryer

most disappointing thing however was the wifi

everything was extra cost - parking/wifi/breakfast/swimming

:) zoe, tony and the bar staff made our stay most welcoming and the only downside was it wasn't longer visit

country pub, nothing too much trouble,let us have an early check in at no extra cost

i had to wait several hours after checkout and they were happy to let me sit in the bar with my laptop and work

welcoming staff, early check in comfortable beds spotlessly clean room great food value for money dog friendly bar

staff where so friendly and breakfast was delicious beautiful country feel to the bar area we will go again 25 minutes away from blackpool so great to enjoy the ligths but come back

all the things i wanted to do, the staff were friendly, the christmas tree was stunning and the wifi perfect for my

i could not log into wifi from my cell ohone for some reason.

to open window, lack of hotel guide in room, for wifi and check out times etc - i m not unused to calling down to reception for help, it just

wifi a bit slow

location, room size, cleanliness, wifi, huge&fluffy towels, big bed and very comfy pillows

wifi was not working which was inconvenient for a business trip, no fridge or bottled water

we had decent wifi but the other room we had didn't have any

wifi signal is not so good although the staff tried to move a router closer to my room and the

wifi sometimes is weak

wifi did not work

the wifi wasn't great for my son using it on his switch

while using the meeting room with our team, the teams call repeatedly cut off on the event wifi, with a speed of less than 1mb down

nice lobby area, free wifi and good restaurant facilities. bathroom is a decent standard.

good wifi

the room is very good size, wifi connection is brilliant

breakfast was delicious too

the kitchen well stocked, breakfast generous and location perfect

the kitchen is well equipped and there was plenty of food

beds were super-comfy; the bedroom and bathrooms/kitchen were spotlessly clean

6 rooms 2 shared bathrooms and a shared kitchen

no late bar and drinks via room service were cans,

told it wasn't open but when l booked the room last summer l was told it had a rooftop garden and pool with amazing views

bathroom of the room we stayed in (the flamingo pool room) started smelling very strongly of sewage as soon as we started using the showers,

room decor was great, lovely spa bath and the bluetooth speaker was just perfect for me

room size & facilities,rooftop terrace staff friendliness very interesting shankly memorabilia in bar and reception

the wifi was a little ropey

the free wifi never connected on the 4th floor where we were but worked in the lobby / restaurant area

the wifi was terrible which was an issue for me as i spent the evening working in my room

no wifi information and no breakfast details in the rooms.

shame wifi wasn t working

free wifi in room

good wifi excellent reception and housekeeping

room as roomy with tea and coffee facilities hot shower big mirrors fluffy towels lift tv wifi comfy beds and bed linen clean lots of light tasty breakfast good service, welcoming and

was no information in the rooms regarding wifi log in, we had to ask at reception

wifi good, comfortable bed and clean linen

complimentary wine and cheese is a nice touch and the bar area is very welcoming if you are a solo traveller having a quiet drink

drinks at bar slightly overpriced.

they allowed for an early check in, asked the morning before checking in

is brilliant fantastic little cocktail bar next-door and all the staff are very helpful

location unbelievable value for money £8 24 hours parking couldn’t ask for more and got an early check

location and value are great, the staff are fantastic and very friendly a nice continental breakfast

pleasantly suprised by a complimentary breakfast for the morning after our stay as well

very good breakfast, for free, like a preasant, for everybody.

the hotel provides an complimentary continental style breakfast included within the price, which is a added bonus

rooms were clean and beds were super comfy, a lovely continental breakfast was included, good value for money, will definitely stay again