Booking Options
Free Internet, Free Breakfast Buffet
poor wifi on 5th floor
wifi was okay, little bit sketchy
wifi was fine
signing in to the malmaison wifi - i was obliged to tick the 'terms snd conditions
wifi speed and strength excellent
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet
dodgy wifi
wifi a bit slow
all the things i wanted to do, the staff were friendly, the christmas tree was stunning and the wifi perfect for my
i could not log into wifi from my cell ohone for some reason.
room and really quick wifi
Booking Options
Free Internet
good wifi
nice lobby area, free wifi and good restaurant facilities. bathroom is a decent standard.
clean, good wifi and quiet
great wifi according to the kids and we were nicely located for the albert dock and the city centre
wifi available, close to centre. parking at night was a bit hard to find - 14 gbp for 24 hours
Booking Options
Free Internet, Free Breakfast Buffet
location, room, bedding (huge bed) wifi, tv, access etc. all all you would expect from rb. (+)hotel, clean, great views, helpful staff, perfect accommodation, wifi accessibility easy too (-)wifi kept dropping out... as did my 4g signal.... very annoying but overall a great hotel. (+) son said wifi was excellent (+) the wifi worked really well (+)the staff were great as was the room wifi tv etc (+) room was a good size and comfortable with all the coffee making, wifi and other facilities i needed (-)wifi was broken for approximately three days during our stay (+)free wifi was great (+)big bed, good wifi, clean and simple. lovely gym too.
i liked more was how easy was to get a late check out until 6pm without any charge and actually promote it on their customer website
ginos restaurant bar is a 5 mins walk and panoramic 34 amazing place also 5 min walk 10 mins and your on water front
the breakfast & easy check in and late check out
was just a very lovely hotel, room service very fast, spa really good
Booking Options
Free Internet
can’t fault it - maybe put a tea towel in kitchen ud83eudd37♀️
do with a couple do sharp knives and kitchen utensils, tea towel to wash up properly
stunning bathrooms and kitchen
the window rattles in the wind in the bedroom to the rear of the kitchen
the living kitchen dining area is quite spacious
Booking Options
Free Internet, Free Breakfast Buffet
lovely breakfast as well
lovely room with a great view, nice bar area. really good breakfast
early check in 2 = breakfast good 3 = nice room, good view 4 = great shower 5 = friendly cleaning
location friendly staff couldn't fault them they were very welcoming rooms clean and tidy breakfast
didn't catch the name of the young man on reception and bar but he's an absolute credit to your hotel
Booking Options
Free Internet
i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the
Booking Options
Free Internet, Free Breakfast Buffet
very clean. wifi was good. overall comfortable and safe.
the wifi in room kept buffering.
are excellent, large room, well-furnished, comfortable bed, modern bathroom, tv and good wifi
location and close to the parking, quiet rooms good wifi also parking provision.
wifi was poor enough,
Booking Options
Free Internet, Complimentary Parking
food at the bar was delicious
the hotel was great, with a fab bar and great location too... with lovely staff
our room was overlooking the front, big double room with small kitchen area and shower room
tells me even though there’s a camera point straight at the room door it could pick it up kids running up and down corridors all night dogs roaming about the
things: we could hear next room & if you want an early night be prepared to hear the music from bar below
Booking Options
Free Internet
polite staff comfortable spacious rooms amazing spa bath
the rooms were clean, had a lovely layout, comfy beds and a spa bath that was perfect after a walk in the rain
my kids loved the hot tub ..and how big the room was.
the rooftop bar was fantastic to sit and look at the view
stay the spa bath amazing ud83dudc4f also huge big enough for 2 people the place amazing room huge fantastic
Booking Options
Free Internet, Free Breakfast Buffet
very clean, uber comfortable, great staff, nice shower, comfy bed, speedy wifi for work
good wifi, comfortable beds and decent bedding
very strong wifi, free
has a tv, a large cupboard to hang your coats and place your luggage and free wifi
big room with doubled bed, big desk to work from and wifi was good so i could work too
Booking Options
Free Internet
discount for breakfast in the bar next door was a lovely touch
lovely spacious room. great staff and the bar had a fab atmosphere
in the heart of the city close to all the attractions liverpool 1 and matthew street lots of bars and restaurants around but enjoyed the bar attached to the hotel lively and live
location was perfect in central liverpool with bars and restaurants a short walk away
it was a little noisy above a bar but they did provide ear plugs to help with this
Booking Options
Free Internet
great hotel, rooms spotless, tea & coffee, excellent location. late check out appreciated
central for the city. clean. allowed us to drop bags before check in. late check out 12:00 noon.
location was excellent. late check out big bonus too.
late check out time of 12
Booking Options
Free Internet
they answered any questions i had as it was my first time staying there and when i asked for a late check out day of, it was sorted instantly
was clean staff was very welcoming and gave me late check out because it was my
gave us late check out/early check in for free as it was a birthday group
gave us late check out/early check in for free as it was a birthday group
to all bars and restaurants, great value for money, clean, really friendly staff offered free late check
Booking Options
Free Internet
terrible wifi and very noisy.
staff, location at 800 meters from lime street station, very clean room and bathroom, strong wifi signal
the room had it's own wifi so you never once felt like it was struggling, the staff especially rachel was really lovely
wifi didn t work
wifi wasn't very good
Booking Options
Free Internet
also being e-mailed the day before my trip with extra charges for tv,early late check out
all in i paid £50 for the room, parking and late check out until 1pm
i also booked late check out and still had staff knocking on my door at 10am telling me it was check-out time
was a perfect little room to spend the night, you no longer have to pay for tv and £10 for a late check out was brilliant, contrary to other reviews i've read we had no problem with space in
rather than having plumbers in and out of our room all day we were offered a larger room with a late check out which was very much appreciated
Booking Options
Free Internet, Free Breakfast Buffet
breakfast was excellent good quality food and again service was great
location , good facilities including a very yummy restaurant, bar and breakfast facilities, the room was super spacious and very clean , we throughly enjoyed our stay,
the moment we stepped into the hotel up until our departure, great facilities in the hotel, the spa was amazing, and the breakfast was great
it has great facilities including a gym and spa
rooms are huge, gym is excellent and has high quality equipment
Booking Options
Free Internet, Free Breakfast Buffet
comfortable, warm, contemporary, polite staff. great location. work friendly wifi
ry good size, good amenities, wifi very good)
road in a multi storey car park this was not given on booking site which said
wifi a little slow
excellent shower, breakfast and wifi
Booking Options
Free Internet
staff offered late check out and early check in, which was very beneficial to us
they allowed for an early check in, asked the morning before checking in
where very expensive at the bar and feel there would be more people there', giving the area a little more atmosphere if the
complimentary wine and cheese is a nice touch and the bar area is very welcoming if you are a solo traveller having a quiet drink
location unbelievable value for money £8 24 hours parking couldn’t ask for more and got an early check
Booking Options
Free Internet
super fast wifi, free for the unlimited number of devices
no wifi information and no breakfast details in the rooms.
the free wifi never connected on the 4th floor where we were but worked in the lobby / restaurant area
the wifi was terrible which was an issue for me as i spent the evening working in my room
first night the wifi didn't work. that's really the only thing that was suboptimal.
Booking Options
Free Internet, Free Breakfast Buffet
the wifi
comfy bed tv wifi brill bar pleasant
wifi good
everything from where to visit in the city to the wifi
the wifi was ridiculously slow
Booking Options
Free Internet, Free Breakfast Buffet
nice food good bar area
and accomdating requested early check in with them few weeks ago for sons graduation same day we arrived and room was
warm welcome by the reception staff , (especially as it was freezing outside) early check in- clean and comfortable room - easy access to albert dock and arena
really, we didn't get a breakfast option at time of booking but got a fine breakfast at the hotel for a reasonable
breakfast was brilliant, barbara is an asset to your team
Booking Options
Free Internet, Free Breakfast Buffet
bit tight around the area off the breakfast but otherwise everything great thanks
were lovely on arrival and avoided the £10 early check in
the beatles theme tesco express right next door close to bus and train station kettle laundry close
we arrived at 08:30 and got an early check in which was great as we were tired from travelling
continental breakfast was included and was lovely
Booking Options
Free Internet
negative thing, but i believe it was just for these days we stayed, that the wifi in our room didn't work
wifi temporarily not working in room
no mention of wifi and had to come back to ask about breakfast times etc
a shower cap so good to provide one no info on wifi or booklet for what was provided in the hotel, this may have been on email but think a small
how to log in to wifi, breakfast times etc
Booking Options
Free Internet, Free Breakfast Buffet
free wifi was a bit poor on speed
poor wifi
good wifi connection in room
fast and free wifi
room, shower, wifi, breakfast, location
Booking Options
Swimming Pool, Free Internet
comfy bed. good wifi. quiet. good shower.
lots of facilities in the room, wifi, tv, toiletries, iron and hair dryer
wifi was awful in room 1410 and the view from the room is a wall
most disappointing thing however was the wifi
our room was not cleaned one day, during our stay. the wifi was very slow.
Booking Options
Free Internet
the beds were comfy and the bar attached was great
if your too early to check and go do stuff also when check out can leave there till ready leave bar food vending machine when foods/drinks unavailable what's not to
good location, excellent wifi, fridndly staff, nice bar and clean
bar was good with discount if you were a guest
location, bar and staff
Booking Options
Swimming Pool, Free Internet
spacious rooms, great location to matthew street, spa bath, great staff at hotel… and bar area
perfect location. big room. spa bath was great.
great bar downstairs
good location for shopping and bars if you are a beatles fan alot of live music
rooms, staff very friendly and accommodating, plenty of fresh towels, comfy beds, huge tv, bar downstairs seemed busy and backs off onto a busy alley full of bars /
Booking Options
Free Internet, Free Breakfast Buffet
good wifi excellent reception and housekeeping
the bed was especially comfortable and the free wifi and reduced parking was a bonus
the free wifi had good strength and very little lag
also no wifi signal in the room
room as roomy with tea and coffee facilities hot shower big mirrors fluffy towels lift tv wifi comfy beds and bed linen clean lots of light tasty breakfast good service, welcoming and
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet
it is very well located. good wifi, nice staff.
hotel room clean and wifi available
no wifi..... very dissappointed!
room with a nice big tv wifi free and works very well throughout the hotel gym is small but very well equipped, the sauna
free wifi, lovely room with all the facilities needed: fridge, iron, tv, etc
Booking Options
Free Internet
the kids said the bed settee which they slept on was very uncomfortable
all facilities given in the kitchen and bathroom
properly stocked with kitchen stuff, 2nd apartment not properly stocked need at least 4 place
nice beds and fully equipped kitchen
kitchen equipment not enough for cooking food to my kids
Booking Options
Free Internet
we requested early check in and this was done seamlessly
accommodated for an early check in and greeted by the owner who gave us loads of tips for the city, lovely guy
Booking Options
Free Internet, Complimentary Parking
the bar only opens on match days, but it was clean and the toilets were immaculate
the new everton stadium next door is a golden opportunity for this hotel to get the bar and accommodation up to standard for this business to prosper
pity the bar or lounge area was not accessible
the hotel has a bar that is open on match day and the staff are brilliant and friendly
) was able to use the bar after the match
Booking Options
Free Internet
staff were very friendly, when we arrived the member of staff doing the laundry helped us in and helped us with the lift
Booking Options
Swimming Pool, Free Internet, Free Breakfast Buffet
wifi signal is not so good although the staff tried to move a router closer to my room and the
wifi was not working which was inconvenient for a business trip, no fridge or bottled water
the tv was big enough and warm wifi
heating was broken. they did bring us a radiator for room. wifi was terrible.
wifi sometimes is weak
Booking Options
Swimming Pool, Free Internet
room decor was great, lovely spa bath and the bluetooth speaker was just perfect for me
the bath was a huge spa bath with rain shower and the beds were extremely comfortable and the whole room was spotless
bathroom of the room we stayed in (the flamingo pool room) started smelling very strongly of sewage as soon as we started using the showers,
i’d recommend upgrading to a room with a spa bath as this was very relaxing after a long days worth of walking
fancy hotel feeling, lovely rooms. oh and the spa bath!
Booking Options
Free Internet
the bar downstairs is great, nice atmosphere and staff were lovely, they couldn't do enough for us
also the room wasn’t ready so they gave us a late check out
nice, clean, and great location with a cute little bar attached which serves a delicious breakfast
bar is not yet open - would of been nice for somewhere to have a quick drink before we met
didn't get to try the bar due to getting back to late but the vegetarian breakfast was a great start to the morning and
Booking Options
Free Internet, Complimentary Parking
great location and parking as well as ev charging
nice early check in time
next door to a casino
location was fab, not too far from albert dock, a casino, food outlets
bar of an evening to have last drink before bed
Booking Options
Free Internet
bar and night security
the staff at the bar were very welcoming and friendly and the room was lovely and clean
, was the best host , receptionist , bar man , tour guide , noodle maker me and my friend can ask for , he will be the reason we go
the room was lovely and clean as was all then corridors etc also a nice little bar in reception
great for m&s arena, docks etc clean well facilitated staff on site 24hr 7 well-stocked bar and
Booking Options
Free Internet, Free Breakfast Buffet
is right by liverpool central station and all city bars and entertainment
lovely and clean good location and very good breakfast . staff all friendly will stay here again
they warn people that it is in centre city and that there is a bar on the 1st floor so be prepared for a bit of noise
hotel is only a 5 minute walk from lime st station - the staff were really friendly - breakfast was good
location and breakfast.
Booking Options
Free Internet
allowed early check in and great location
staff who upgraded our room for our anniversary and also gave us complimentary late check out hotel room was massive and the big bed was the comfiest i've ever slept in, great
welcome drink a nice surprise comfortable bed late check out no problem
we where offered a late check out free by andrew i think his name was
Booking Options
Free Internet, Free Breakfast Buffet
upgraded our room, free bottle of wine and late check out
really nice hotel,good breakfast and in a good area.
the staff is awesome, great breakfast, nice location, rooms extremely large.
there's a small gym in the basement which was good
great breakfast
Booking Options
Free Internet
the little touches of music refrences, the room mini bar fridge, glasses in the room, iron in the room, comfy mattress, a bedroom window that opens so
the 24 hour bar was a massive hit
receptionist & bar team really welcoming, friendly and more than helpful
the staff were very helpful and lovely, the breakfast was delicious, the bar was open to the residents till very late
cool aesthetic, good location, staff were helpful, nice bar and restaurant underneath, very clean and modern
Booking Options
Free Internet, Free Breakfast Buffet
selection of food for breakfast, something to suit everyone's taste
breakfast good. bed rooms good clean ihg membership allowed us early check in and late check out
bar prices to high like to come back and have s couple of drinks at end of day but chose not to at
maybe a slightly early check in time than 15.00
staff were welcoming, friendly and efficient and breakfast is included in the price big comfy bed and great
Booking Options
Free Internet
wifi was not working, there was no desk in the room to hold a laptop
wifi was also good
good wifi and location to be fair
wifi didn't work
fine for a couple but wouldn't be suitable with kids
Booking Options
Free Internet, Free Breakfast Buffet
wifi signal
wifi should be free and much faster
wifi could be better.
the only thing that was annoying was that i had great difficulty connecting to the wifi, very complicated
didn't eat at the hotel or use wifi so can't give an opinion
Booking Options
Free Internet, Free Breakfast Buffet
location was excellent. room was spacious and clean. staff was friendly. breakfast was great!
room was amazing the room was a good size and the kitchen was fully equipped with everything you needed
even a laundry room is available too
of nightlife around hotel, great if that’s what your after but less so when walking back with kids
the hotel has elevators and a gym
Booking Options
Free Internet, Free Breakfast Buffet
gym lights were a little too dim for my liking but other than that it was one of the most perfect
the pleasant welcome from hotel staff couldn't do enough for you very welcoming and friendly breakfast was lovely plenty of choices to choice from evening restaurant food was lovely too full
great location apart from noise off xmas market christmas songs none stop bar humbug
good selection in breakfast , which we enjoyed
no laundry on the weekend.
Booking Options
Swimming Pool, Free Internet
that you have to pay for wifi
no free wifi in room
wifi poor and i needed it to work
wifi was disappointing
paying for wifi
Booking Options
Free Internet
staff was nice to allow an early check in
early check in from work
friendly staff, lounge area in the bar was very comfortable, rooms were gleaming.
receptionist was very accommodating on arrival, we arrived early and she was able to give us early check in which was ideal as we arrived on an early flight
the bar was very cosy and inviting, ideal to share time with your friends
Booking Options
Free Internet
early check in, friendly staff, ability to leave our bags in reception on check out day
Booking Options
Free Internet
kirsty during the day in bar was very friendly and helpful
front door coming and going have to walk in to the bar but not to bad
joanne was so lovely really made us feel safe in the brownlows bar downstairs when an unprovoked incident happened for being a small women she handle the
friendly staff and locals in the bar below
the only thing was how crowded the bar was when we went to check in but that can’t be helped!
Booking Options
Free Internet
got confirmation that we could have an early check in from bookings
sorry i can't think of name was so friendly and couldn't accommodate us any better she gave us an early check in without been asked which was fantastic as we had been travelling all night , highly
liked the early check in already available at 13 as had a game to catch at anfield
staff very friendly and the room as well as the reception and bar area very clean
- noisy, kitchen smell when opening window
Booking Options
Free Internet
room was spotless the staff were lovely and helpful definitely stay here again,the barman in the pub downstairs is lovely and the locals in the bar were lovely as well had a good
easy to check in with staff in the bar below who were really friendly
we were staying for a friends surprise birthday and asked for decorations to be displayed in the bar which was no problem for the staff and they asked if there was anything else we needed help
clean, excellent location with everything on your doorstep, wonderful staff and a great bar to relax in just below
the staff are more than lovely and there is a great bar attached
Booking Options
Swimming Pool, Free Internet
no bar or cafe.
service staff friendly hotel was lovley and clean there was a mini bar in the room and prices are not bad at all will be booking to stay here
called me a liar for saying i booked early check in especially when i even showed them proof
the mini bar was just basically the same price as going to the shop
our room was not due to be ready until 3pm, but the staff not only gave us early check in, they also upgraded us to a better room, in order to do so
Booking Options
Free Internet, Free Breakfast Buffet
no complimentary breakfast on a week day
right by the train station and the liverpool empire great value for money, lovely continental breakfast and the most amazing friendly staff , will defo be using this hotel again … massive
rooms were clean and beds were super comfy, a lovely continental breakfast was included, good value for money, will definitely stay again
it was not complete luxury but it was immaculate with crisp white bedding fast power shower & a breakfast wow wat a bargain, lady on reception nice & chatty, guided us to a cheap parking lot
value, clean room, friendly helpful staff and a decent continental breakfast
Booking Options
Swimming Pool, Free Internet
wifi good, laundry
wifi is good
comfortable beds, clean, solid wifi and just an all-round enjoyable stay
wifi not allowed to store carton of milk for tea in fridge
wifi wasn t great
Booking Options
Free Internet
didn't have any wifi even though i really needed it
bedroom for single occupancy with en-suite facilities and a fabulous breakfast incl good fast wifi signal and a large
the coffee could be better; the wifi was a bit slow late in the evening;
we did not have wifi connection in our room
wifi and tv reception weak.
Booking Options
Free Internet
esumably because it was in the basement)
wifi kept disconnecting
signal and couldn't get the wifi to work, probs are own fault tho cos we didnt even ask how to use it and were both thick
walk corrider wifi work
couldn't get wifi in the room which i didn't know in adavance.
Booking Options
Swimming Pool, Free Internet
the wifi was weak
in my room did not work and neither did the wifi sadly
more importantly the wifi was very erratic and slow so very poor for a 4 star hotel pertaining to be good for business
i was to be very picky, i'd have liked the wifi code available in room, and an a la carte menu for the restaurant
wifi signal was a bit intermitant
Booking Options
Swimming Pool, Free Internet
the spa bath was broken so room wasnt worth money
hotel was very clean and beautiful room (deluxe double with spa jacuzzi)
my husband and i were doing one night away from the kids in the city
could be hand soap in the bathroom/toilet and a kettle in the kitchen
lovely room with spa bath , very clean
Booking Options
Free Internet
could never connect to the wifi, slow shower water .
the wifi worked very well and the huge double bed was comfy
the wifi is unstable.
wifi was a bit sketchy and the hotel is on a fairly busy street.
thing i can think of is that we couldn't figure out which wifi to connect to, the password was left but it didn't seem to work on the ones we tried it with
Booking Options
Free Internet, Complimentary Parking
clean modern . allowed late check out and let me check in early as i arrived early from belfast
Booking Options
Free Internet, Free Breakfast Buffet
breakfast was delicious too
met the owners in the morning making coffee in the fab kitchen facilities
so clean and tidy! great breakfast options and snacks! hosts where fantastic so helpful
place was absolutely spotless, the kitchen was well stocked for a continental breakfast & the location was also
place was absolutely spotless, the kitchen was well stocked for a continental breakfast & the location was also
Booking Options
Free Internet, Complimentary Parking
music in the downstairs bar on the saturday evening which could be heard in our room, with young kids a possible consideration but it caused us no bother and we would definitely return
only sugary kids cereals, barely any fruit, old croissants
the entrance is very welcoming with outdoor seating area for couples or families , the inside bar is beautiful decorated as is the stairway leading up rooms, the room i stayed in was on the 3rd
people friendly in the bar and local pubs
locals using the bar were super friendly too would definitely stay here again
Booking Options
Free Internet, Complimentary Parking, Free Breakfast Buffet
breakfast was good as well as the showers, bed & complimentary coffee &tea
they have a back garden which is nice to sit out in the mornings and have complimentary breakfast and cup of tea, at night time the lights look incredible
hospitalty very good late check out free
friendly owner, nice people everywhere, awesome breakfast and a very relaxed atmosphere
breakfast option simple and perfect
Booking Options
Free Internet
wifi in the hotel was terrible
free wifi throughout stay
rooms are clean and comfortable, good wifi, breakfast ends at a reasonable time so you don t have to wake up too early
wifi. couldnt adjust air conditioning.
wifi was a bit temperamental.
Booking Options
Free Internet, Complimentary Parking
grade 2 building, staff were great, two sides to the pub, so pub meal in the bar side or waitress service in the other, food was very nice, came pipping hot, very reasonably
only ever one staff member in the restaurant bar taking the orders at the till and she also has to fix the drinks so it takes a long time
hairdryer iron and ironing board we had a very plesant stay the staff were great but emma in the bar and les stood out for us nothing is to much trouble emma was always cheerful as was les
room, good public bar and friendly staff
great location, good bar & hotel
Booking Options
Free Internet, Complimentary Parking
was up for scratch, dusty, black mould, shutters are down, can’t open windows, no kitchen facilities, no plates or cutlery, stinks of weed and people playing loud music and swearing
small kitchen with no sink
room did not have kitchen as per advertised
the price i paid, i was really underwhelmed by the facilities, a kettle, but no sink in the kitchen, bathroom sink was too small for kettle to fit
photos on here suggest there is a kitchen area - there is not
Booking Options
Free Internet, Complimentary Parking
use of kitchen came in very handy with 2 little ones
the room was clean and comfortable the kitchen has alot of appliances was quiet of a night
and paid for early check in , house still not cleaned , sofa bed broke , bathroom door wouldn’t close , shower
it has a perch to sit around and enjoy the view and with kitchen which helps a lot
kitchen had fresh milk which was a bonus for the coffee
Booking Options
Free Internet, Complimentary Parking
the match and he was extremely friendly to us and even posed for some photos with us and our kids
was amazing everyone was kind and helpful and the family room we had was absolutely amazing the kids wanted to stay longer
staff were friendly and very helpful allowing us to get an early check in to attend a local event
good bar ,big beer garden,
the bar next door can be noisy but at 11pm it all shut down and was much quieter.
