i wish i had the opportunity to visit the pool but visiting family most of the time i was on the island

have stay before close to highway and shipping centers also lots of restaurants the bar at the lobby was very affordable and breakfast was quick and good and

breakfast was ok, in view of the pandemic safety precautions were taken

extremely clean, beautiful, breakfast was fantastic and the staff was beyond great.

location, near shopping areas, beaches and casino.

very nice pool to relax at and delicious food at the restaurant

the pool should have a heater

the pool is excellent as well as the opportunity to have a massage and yoga

location, cleanness, pool, room

that you need to use plastic cups at the pool.

wifi didn't reach 120's units in 1st floor, honestly don't really matter to me because my phone

wifi signal was not strong. i had to sit outside the room to use my notebook.

rst

good wifi

the shower didn't had hot water and no free wifi...

very nice place, clean, good service, nice pool area to have a good time with family.

a bar and snack in the pool area

location : bar main highway, pricing, parking and close proximity to el buen cafe — location near walmart,

the laundry area was dirty and trash inside and around the facility

sadly because of the corona virus i wasn't able to enjoy the pool much :(

very nice exercise gym with very good equipment - ellipticals, treadmills, rower and recumbent bike

would have liked a restaurant in the facility, besides the pool bar eatery

only one restaurant bar and was expensive

the food at the beach bar was great and the staff superb

its not for family with kids

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel, itself / you’re given a card so that you would have to leave the

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

we got the room with the plunge pool and my daughter literally did not want to leave

incredible property, rooms, pool and beach all fantastic

loved the pool at the room, i saw the employee who cleans it and checks the levels of chemicals

the tropical location, the amenities, the food, the plunge pool in our room, the beach, the architecture, and most of all the staff, everyone was was friendly

spa facilities and restaurants are the best i've seen

the pool and hot tub were great

also no hot water for shower, better to bath in the pool which is nice

the pool is great to relax, there's a hot tub as well

the pool was excelente, the pool area is super cozy, comfortable and well equipped

the room with pool was very nice!

tiene casino, estacionamiento, piscina, wifi, restaurante y

wifi was horrible

good strong wifi

no wifi in the room and no tv

wifi signal did not reach the room.

melia is stunning and grand beautiful outdoor pool the staff was very charming and nice will definitely go

i asked at the bar for a dirty martini and they didn't even know how to prepare it

i like all the lobby and bar section. i love the colors and the different spots for photos.

we were there for a wedding at the old casino hotel hall just 2 minutes walk

i could not use the pool due to the short time.

i had emailed in advance and was told we could do our laundry at the hotel

they even allowed me to use their laundry facilities free of charge

they even offered to help us with some last minute laundry

streaming services, there was no clothing steamer (though the cleaning staff did provide a great laundry service for tips), the odor of the chemicals used to unclog the shower saturated the room

they let us do late check out by 1 hour which was appreciated

comfortable room, clean and great breakfast.

the outdoor area with the pool was big and the breakfast was delicious

didn't eat breakfast.

also they can a coin laundry right on location, which saved us since we had lots of wet and dirty clothes from the first

the outdoor area with the pool was big and the breakfast was delicious

bigger pool

i dont like the pool closing hour..

casino,pool table,breakfast

the pool area

good restaurants, friendly staff, comfortable bed. has a nice rooftop y casino.

the pool is not working ud83dude14ud83dude2d

the bar at the hotel open daily

rooms were clean, and the views were amazing, breakfast was good

fresh coffee with the breakfast, not only the one at the room.

breakfast, i liked the fact that there was a mini bar and you could order something to snack in

wifi, old infrastructure, staff were a pain to deal with, very expensive for what it was

the wifi

expensive food no wifi

all other things were great, super clean@!!!, very quiet, good wifi, good facilities@

extra staff at peak hours, please, wifi was horrible and caused us delays

pool full of annoying kids

the bar and restaurant were not open as advertised

swimming pool is great for kids.

my children really enjoyed the pool area

the pool and the beach right behind it

only complaint was wifi didn't reach our room, and there weren't many channels on the tv- but it was ok because we

wifi could be better

the wifi wasn't real good in the room but we had great data connection so it wasn't a big deal!

room was very nice, the bed was comfortable, shower / bathroom nice and clean, television and wifi worked well, and the location is just prefect for really experiencing old san juan

wifi never worked. incredibly expensive.

the roof top pool was perfect for relaxing after walking old san juan

amazing location. fantastic building. rooftop swimming pool with view of the ocean.

i also really liked the upstairs with the pool and gym

you can watch them make everything if you sit at the bar

restoration, beautiful roomy & appointed room, great public spaces & a wonderful roof top pool

it’s close to everything, and there’s a beautiful rooftop bar with the best views

bar at the top of the hotel needs some work with their customer service

they helped me coordinate an outside laundry service and also stored some food for me so i could eat the leftovers the next morning (as

the rooftop bar was a definite bonus

great rooftop bar with awesome small plates.

upgrade when our reserved room was already taken by others, good location, strong and consistent wifi & cable, comfy beds, felt safe, good ac, easy checkout process and they held our bags for us

the wifi in the rooms is below average

sorry about the bad wifi

wifi was horrible on two days

however the wifi was terrible and shower water had to run for like 5 minutes until we had hot water, and

the benefits of that were that there was laundry, fridge, wifi, etc

water cooler for your use in backroom with laundry facilities and very dirty

near the laundry room noisy

careful using the laundry

although the listing says there is a self service laundry, only the washer will accept your money and work

roof top bar was excellent. staff was great!

good location, upstairs bar was nice

super friendly staff, clean and on site bar and restaurant.

rooftop bar and grill has excellent food and a good view

cruises in port, we could not get a seat for dinner time, although we could have hung out at the bar later in the evening we chose not to

the room was comfortable with excellent ac and wifi

wifi to be compatible with my mac book pro

really good wifi

i particularly liked the tv with netflix in the room, and the wifi, contrary to what the description said, worked great everywhere in the hotel

we had pretty good wifi

great pool

the only amenities the hotel offers is a very small gym & a rooftop pool that was underwhelming

pool

the gym is a bit small but has quality equipment and a good view

the pool and the gym were underwhelming

location, building and rooftop pool

pool too small.

the hallways are very tight and the pool was a bit small plus’s wish i was a hot tub

the roof top bar is really nice perfect location

the rooftop bar and restaurant overlooked old san juan, and from the top, you could see fort san christobal and

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the plunge pool was small but great to cool off after walking around all day

the pool is clean and not too warm, even in the summer

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

the lobby and gym

i didn't have time to use the pool which looked lovely! :)

we had to go across the street to the sheraton for food, casino, and pool parties

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

the pool could be bigger but the view was superb

wifi included in the resort fee

good size room and lightening quick wifi allowing a whatsapp call without any drop outs

wifi log on was a nuisance

& scan panels on different sides in every elevator; cones at bottom of escalator but not top; no wifi at the pool

we tried for hours and never were able to get on to the wifi

free breakfast in the morning and free wifi

wifi has a poor signal

clean room , great pool and free wifi

wifi worked well.

tv in room didn t work, pull out couch was filthy, wifi didn t work

working laundry equipment

pool was too small and first week of our trip always busy with big group of kids, so it was not possible to go there

liked the gym machines and the fact that you can use the tv for either the bed or the living room is cool

breakfast was really excellent

the bed and sheets are super comfortable and our room included a small kitchen

to cruise terminal good location close to the casino and just a short 75 cent bus ride to old san juan

it was bolted down in the lobby in the laundry room

we were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night

the laundry facilities

there were bar, gym, and a top deck that were open that had an amazing view of the city

the facilities stated they had a gym, but when i arrived, there was a note on the door that the gym was closed due to renovations

the gym- i travel for work but also i workout a lot

on my fourth night there i tried to do some laundry before my departure the following day

gym equipment old

we were accommodated in a fair size studio with kitchen

they also offered other breakfast items

spectacular views from the rooftop bar area

the hotel itself is very spacious, with clean, well-maintained quarters and a rooftop pool offering an excellent view

pool looks dangerous for my 6 year old, i recommend adding a fence to the front or don’t allow kids

) also, it would have been nice to have espresso-based coffee at breakfast

good selection of breakfast food. excellent location.

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

breakfast time vary daily

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

it's worth mentioning that we had inquired on the phone about practicing yoga in the hotel gym

room space, balcony and kitchen.

next to that the room was offered with a kitchenette which was not equipment properly, as in there were no plates, no bowls, no glasses or

loved the gym size and equipment options

studio was well equipped with a mini kitchen, no stove but it has a microwave

the gym was

they are able to give you a $17 daily credit to their snack bar in the lobby

pool was a bit cold, no jacuzzi.

all of the above, but the big plus was the swimming pool and the laundromat... a big plus.

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

the outdoor pool and connecting beach.

kids friendly

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

cool he control the flow people between the beach and a pool very good security feature the bar at the pool was amazing good prices housekeeping really helpful really attention to detail i

gym equipment very

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

is fine but for someone like me how gets overstimulated very quickly i loved the calmness of our pool area and the option to sit in the multiple gazebos

there as also a bar in the pool

one glass of wine at bar was $16

the kitchen is equipped with basic essentials

breakfast to the room was served in plastic cups and burger packaging

could use music in the pool area

we only ate breakfast once but it was delicious

beautiful interior and pool. extremely nice and helpful staff had an amazing stay

food , amenities, the pool area . rooms are perfect ‘

were wonderful at acclimating our luggage for early check in and check out

friendly and my wife and i always looked forward going back to relax and the roof top bar and pool was just perfect

breakfast was good

my husband before going on to the rest of the island, and planed on spending an afternoon at the pool, happy hour at the rooftop and enjoy the views

the pool!!

very expensive breakfast and drinks/snacks in the room

good location, free wifi, free water on your room

while the room was nice, the wifi in it just didn't work

d they never got it to work effectively) and little amenities one

the wifi in the room was spotty

staff majorie at ola and raul the pool clerk were amazing

small pool

don't have their own breakfast, laundry, anything

it smelled like wet laundry

the laundry facilities were never available

pool is tiny and too full of kids for my taste

facilities had a gym which was nice and a 24 hour open market with drinks and quick foods for a late night bite

is in the center of condado close to casino the beach and like 7 minutes drive to old san juan

facilities for such a reasonably priced hotel, good breakfast incl, pool, shop laundry (although they had no powder and would not donate any)

you have to go down the gym to get water with a plastic cup every time you feel thirsty since i do not have my own

the free breakfast and the two chefs were excellent

accommodating the staff was for a very early check in

check in staff very helpful in keeping luggage and preparing the room for early check

no have pool

outside in the pool area, i did fall because it's quite slippery. that needs to be addressed.

laundry on site

location, food, staff, casino, night club, lounge area

while sitting at the adult the pool the staff kept asking to turn our speaker down even though it was literally just me and my

almost nothing for kids to play :(

enforce the no kids rule in the no kids area

lobby area and bar very festive and inviting

the rooms are very small and the pool is at a sister hotel a block away

there is no pool

no pool but a spa on the top floor

no parking and no pool

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them at a more

the terrace and pool were nice also

the pool and the pool table were really fun and there's also a piano in case you want to use it

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

close to the beach, easy check in, good location, friendly staff, pool

the pool is great too

the location was perfect, right on the beach. loved the restaurant and bar downstairs.

rooms were clean and staff from the desk to the bar were friendly and accommodating

good location, at the beach, access to a big gym.

beachfront location & the restaurant & bar was absolutely breath taking

location, private chairs and umbrellas for hotel guests, great bar and brunch, rooms are small but beds are comfortable

location, ropa vieja restaurant, fitness center, choco bar cortes

pool and hot tub were awesome

nice bar downstairs, gym, coffee shop, helpful staff

they have lactose free and gluten free options and a coffee bar that was actually nice

the courtyard is comfy with the pool and large hot tub and kept clean

very old & scary elevator storage area for belongings in laundry room not locked

coin laundry

were some facilities that were not working - like the come restroom and the laundry facilities

also, since the coin laundry wasn’t open i asked cleaning lady and for $40 she washed our laundry

he booked us in early and gave us information regarding a laundry

beautiful clean rooms, strong wifi!

) the free wifi in our second floor room was spotty for the entirety of our 3-day stay, but it worked well

tv had the option to sign into several streaming platforms, but the wifi connection/signal was never strong enough to actually stream anything during our stay, so that

poor wifi

wifi in the room was working well too

one dark skinned gentlemen was super helpful with locating a laundry facility for me

public kitchen with microwave oven ice beautiful plants and tree shaded areas

also the communal kitchen was open for travelers to use

i mean, i do wish i had my own microwave and refrigerator but they have a kitchen on the second floor

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

i was walking distance from many restaurants and stores, the gym, and a lot more

we enjoyed also the gym and rooftop jacuzzi

no pool

didn’t like that the property didn’t have a pool only 2 jacuzzis

has a gym and nice hot tub lounge area on the roof

used the gym and loved it also the pool to die for

the pool was so serene and peaceful and it’s located in a great area with the beach and eateries

pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool and it’s is not on the beach but only a block away besides the pool

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to operate and the bathroom is nice

modern, large rooms, comfortable beds great service from friendly staff, good gym and pool area on the roof

good location, friendly staff and nice property. late check out was amazing to have!

the staff is very helpful and the hotel has its own little kitchen and laundry room

not a bad terrace laundry machine available for a small fee, on premises parking space

not bad price not bad great, helpful staff convenient parking space laundry machines

sign for laundry said $3