i wish i had the opportunity to visit the pool but visiting family most of the time i was on the island

have stay before close to highway and shipping centers also lots of restaurants the bar at the lobby was very affordable and breakfast was quick and good and

breakfast was ok, in view of the pandemic safety precautions were taken

extremely clean, beautiful, breakfast was fantastic and the staff was beyond great.

location, near shopping areas, beaches and casino.

its not for family with kids

nice gym with view of ocean

that i didn’t like it, just didn’t realize the rooms are designed 2 together with foyer/laundry (great

from the hotel and bar staff , room , the pools, and the amazing view to the beach

ocean was beautiful and the site was very centralized so we could let our kids run around but still know where they were most of the time

spa facilities and restaurants are the best i've seen

lastly, the beautiful pools and spas close at 6pm, and thats just such a shame, as they look so incredibly beautiful at

the beach and pool

staff around the beach and pool were very friendly

we got the room with the plunge pool and my daughter literally did not want to leave

the pool and hot tub were great

the staff was great, and i really appreciated the cleanliness of the rooms, the pool and outside area

the pool just for the room is awesome

didn’t like that the pool was dirty, i know its not high tourism season but i was excited to go swimming until i saw the

the room with pool was very nice!

the shower didn't had hot water and no free wifi...

wifi signal was not strong. i had to sit outside the room to use my notebook.

wifi only at the reception, no real curtains, and the shower gave only luke warm water.

wifi is good, but only accesses point located at the reception

rst

that you need to use plastic cups at the pool.

the pool is great, and the food — especially the healthy breakfast included — was an excellent

the pool is excellent as well as the opportunity to have a massage and yoga

the pool is really nice and deep

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

breakfast included , very comfortable, professional staff .

breakfast, i liked the fact that there was a mini bar and you could order something to snack in

there is a swimming pool next to the lobby

the pool is not working ud83dude14ud83dude2d

the staff... the breakfast was awesome... i really really love everything.

the pool is very nice and the staff if super friendly and accommodating

the wifi wasn't real good in the room but we had great data connection so it wasn't a big deal!

wifi never worked. incredibly expensive.

i was a bit concerned that the wifi was an unsecured network.

room was very nice, the bed was comfortable, shower / bathroom nice and clean, television and wifi worked well, and the location is just prefect for really experiencing old san juan

only complaint was that the wifi was really poor in our 3 rooms.

restoration, beautiful roomy & appointed room, great public spaces & a wonderful roof top pool

lovely courtyard bar , infinity pool and small rooftop gym

there is a small gym of ok quality (not great)

it was not very clear that you could get the towels to the pool from the gym, it needed more signals to know where to go or where is the ice

but overall great hotel pool and jacuzzi on roof was great

bar at the top of the hotel needs some work with their customer service

bar played music pretty loud into the night

they helped me coordinate an outside laundry service and also stored some food for me so i could eat the leftovers the next morning (as

it’s close to everything, and there’s a beautiful rooftop bar with the best views

the rooftop bar was a definite bonus

no consistent wifi, no internet, no tv. shower water was nonexistent.

wifi was horrible on two days

sorry about the bad wifi

the wifi was so slow that we didn't use it. our t-mobile cellular was faster.

the wifi in the rooms is below average

is no laundry service, bike rental

although the listing says there is a self service laundry, only the washer will accept your money and work

there was a water cooler with no cups - no coffee or laundry facilities as indicated on their website

careful using the laundry

no coffee provided but did have filtered water in the laundry room

good location, upstairs bar was nice

super friendly staff, clean and on site bar and restaurant.

roof top bar was excellent. staff was great!

first night was a bit noisy, just some drunk people from a bar few building away, but all together it was

rooftop bar and grill has excellent food and a good view

nice, free wifi

the room was comfortable with excellent ac and wifi

wifi worked fine

wifi here is awesome

i particularly liked the tv with netflix in the room, and the wifi, contrary to what the description said, worked great everywhere in the hotel

resort fee was a little high considering what it covered; bottled water, gym, wifi and a fruit at the front desk

rooftop pool was not impressive

the only amenities the hotel offers is a very small gym & a rooftop pool that was underwhelming

the pool abs gym both lacked towels

the only amenities the hotel offers is a very small gym & a rooftop pool that was underwhelming

the rooftop bar and restaurant overlooked old san juan, and from the top, you could see fort san christobal and

superb rooftop bar and buzzy coffee bar on the ground floor, with restaurant

pool

beautiful hotel, the roof garden and pool area are spectacular

plus the rooftop bar resturant has the best views in san juan

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the plunge pool was small but great to cool off after walking around all day

the pool is clean and not too warm, even in the summer

the pool area had an event with a dj in place one night had an amazing time with drinks available in

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

beautiful place, great breakfast

would’ve prefer a larger pool

there is only one pool but its really a splash pool, the gym has very limited equipment!

it was close to the port and had access to a shuttle that took us to old san juan and the beach.

there was a shuttle that transports guest to old san juan

wifi included in the resort fee

& scan panels on different sides in every elevator; cones at bottom of escalator but not top; no wifi at the pool

the room was very comfortable and the wifi worked well even after the hurricane when not many working wifi signals could be found

wifi log on was a nuisance

we tried for hours and never were able to get on to the wifi

wifi worked well.

problem with system. no friendly access to wifi

clean room , great pool and free wifi

small pool, free wifi, personal is in the good side.

free breakfast in the morning and free wifi

great breakfast, comfortable room with a great kitchen. location is amazing

breakfast was amazing

very attentive personnel. the sr. in the breakfast kitchen was amazing and very kind

location from the airport and to the cruise port well equipped kitchen very comfortable

however, we walked across to the hyatt place and asked to use their pool (because it has a kids water toy) and they were more than willing to let us use their pool

the laundry facilities

it was bolted down in the lobby in the laundry room

to cruise terminal good location close to the casino and just a short 75 cent bus ride to old san juan

we were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night

we booked a suite with a kitchenette, but there were no cooking appliances, and not enough cutlery or dishes, and the staff

no kitchen

the staff in the kitchen and room was nice.

it's worth mentioning that we had inquired on the phone about practicing yoga in the hotel gym

next to that the room was offered with a kitchenette which was not equipment properly, as in there were no plates, no bowls, no glasses or

- regrettably, i observed that half of the gym machines were in a state of disrepair

the gym is super, the staff is very friendly and service oriented

gym equipment old

was great - close to where we need to board the cruise ship laundry facility was

the laundry area needs some improvement

n/a - everything was great, loved the decor, breakfast, art work etc.

had a room on the lobby floor - it is noisy on that floor given it is the breakfast area as well as check in area

breakfast time vary daily

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food recommendations, etc

should have been told about current construction at the pool and parties that were being held on certain nights in the lobby

the floor was dirty, a lot of noise of the kitchen in my room, and just 1 elevator

the hotel itself is very spacious, with clean, well-maintained quarters and a rooftop pool offering an excellent view

the service was excellent. the rooftop bar was amazing.

everything..the room... pool view. location ud83dudcaa

pool is small and restaurant is expensive

great crew, awesome restaurant.. bar was great too

room was smaller than expected and the pool area was very small with no hot tubs.

& i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

they are able to give you a $17 daily credit to their snack bar in the lobby

one elevator, loud air conditioning, shared pool with restsursnt

the view was spectacular and the pool was very good for the little ones.

access to the pools, bar in pool. overall, was impressed in the quality of room.

location, easy beach access. good gym.

we enjoyed the pool and bar. staff was great.

of options with 5-10 minute uber ride or 10 minute walk, which is not a big deal unless you have kids who are tired by end of day

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

pool options + being close to the beach

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

gym is very basic.

very attentive and friendly, the pool was very cool

the kitchen is equipped with basic essentials

the pool/ rooftop area was so picturesque and pretty

bathroom door handle is not well attached (room 555), breakfast was included but not good ( please get better quality food on every type of bread and

poor breakfast

we only ate breakfast once but it was delicious

the design the pool the whole entire set up

the pool at the rooftop in the old building needs wall painting

breakfast

my husband before going on to the rest of the island, and planed on spending an afternoon at the pool, happy hour at the rooftop and enjoy the views

+ water/french macarons + style + sister property + location (no beach view but close enough) + early check

breakfast was available but a little pricey

the wifi in the room was spotty

while the room was nice, the wifi in it just didn't work

good location, free wifi, free water on your room

d they never got it to work effectively) and little amenities one

building is beautiful, clean, staff is extremely polite and helpful, room service was great, i would definitely stay here

breakfast extremely good

the breakfast was limited but the location was fantastic.

you have to go down the gym to get water with a plastic cup every time you feel thirsty since i do not have my own

working one elevator of two, laundry room closed, don’t have a parking, breakfast is to go

the laundry machine didn’t work

the pool and laundry was not working.

the hotel had a great gym and pool area, restaurant

their laundry machines were broken and they didn’t allow anyone into their game room or gym

willing to accommodate the change in gym opening time

the hotel didn’t have a laundry facility. parking on the street was impossible.

listed are not of the hotel, theyre of the hotel next door that they send you to for pool, and laundry facilities

they need a pool instead of a court

breakfast, pool, & gym were all located at their sister property next door not onsite

and the gym

and hot tub gym usage

were wonderful at acclimating our luggage for early check in and check out

comfortable bed, easy access to pool or beach. friendly staff, gym was a nice option.

the night entertainment was awesome. my fiancè loves having the casino right next door.

location, food, staff, casino, night club, lounge area

pool and ocean access.

the breakfast buffet is super yummy and the drinks at the bar with juan are so good

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

there is no pool

no pool

no pool but a spa on the top floor

they should instead have a pool or allow additional time to use hot tubs in the evening in order to use them at a more

close to the beach, easy check in, good location, friendly staff, pool

the terrace and pool were nice also

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

the pool looked nice but i never used it

the guy at the bar chayanne

location, private chairs and umbrellas for hotel guests, great bar and brunch, rooms are small but beds are comfortable

gym

also the gym is located outside from the hotel and to have access to the gym you need someone to walk with

the bar for the hotel was practically on the beach

location, ropa vieja restaurant, fitness center, choco bar cortes

nice bar downstairs, gym, coffee shop, helpful staff

close to shopping, restaurants and casinos without needing a car

the pool and room and close to the beach and shopping and dinning

there is also a casino across the street

he booked us in early and gave us information regarding a laundry

very old & scary elevator storage area for belongings in laundry room not locked

were some facilities that were not working - like the come restroom and the laundry facilities

also, since the coin laundry wasn’t open i asked cleaning lady and for $40 she washed our laundry

coin laundry

one dark skinned gentlemen was super helpful with locating a laundry facility for me

wifi in the room was working well too

poor wifi

the wifi didn't work all the time

wifi was sometimes down and not a secure connection

) the free wifi in our second floor room was spotty for the entirety of our 3-day stay, but it worked well

also the communal kitchen was open for travelers to use

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

and we had access to the kitchen with fridge and microwave

nice common kitchenette with fresh coffee in the morning

i mean, i do wish i had my own microwave and refrigerator but they have a kitchen on the second floor

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

we enjoyed also the gym and rooftop jacuzzi

i was walking distance from many restaurants and stores, the gym, and a lot more

has a gym and nice hot tub lounge area on the roof

no pool

top pool and bar was amazing

used the gym and loved it also the pool to die for

the location, the food, the staff, the pool, the comfortable bed, the shower !

liked that everything was clean, gym, pool, computer area, room, etc

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

good location, friendly staff and nice property. late check out was amazing to have!

the bar & restaurant service was a little slow

so if sleeping 4 adults or bigger kids, it may pose a small issue

was the best hotel i have ever stayed, bar none

gym was awesome, good equipment

amenities - beach trolley, cafe, laundry

not a bad terrace laundry machine available for a small fee, on premises parking space

the staff is very helpful and the hotel has its own little kitchen and laundry room

sign for laundry said $3

not bad price not bad great, helpful staff convenient parking space laundry machines

had a difficult time with the wifi and tv during our stay

the wifi can improve.

wifi had poor connection.

wifi did not

i didn t get the wifi pw lol

great modern kitchen facilities

with reception + very kind and helpfull staff + comfort of room and bed + free wi-fi + very nice kitchen area + comfortable bathroom + nice restaurant around + possibility to leave luggage before

rooms are nice and cozy shared open kitchen with open sun roof breakfast area

the hotel itself was very modern and clean and had a shared kitchen space and also provided beach towels and sunscreens

they even let us check in early, the facility was clean, they provided clean beach towels, the kitchen was a plus

our room had a good shower , always hot water , wifi was working okey, large balcony with ocean view

cheap coffee machine in the room. no wifi

the walls need to be cleaned better wifi inside the

the wifi was a bit slow but i understand because the building is mostly concrete.

place it's beautiful, excellent staff and friendly , the wifi it's with a little problem ,the beach it's across the hotel , quiet and clean, not elevator

not really a swimming pool, just a small almost bathtub. but the beach is nearby

didn’t like was the bar closed on sundays and mondays… lol that’s not so bad at all

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

the pool, the decor, the tranquillity every single thing

pool not a pool

need to specify that is snacks to go what the breakfast included means.

the kitchen was fully equipped with all the basic needs

like that the room had like a kitchen option or if i wanted to could go have a juice or something for think i like that

interior design - comfortable bed - functioning own kitchen - so many ubers always available nearby - generally around $7 to $10 to old san juan &

continental breakfast just processed food so nothing special but ok for a quick start of the day

the pool, roof and other common facilities were great

he was so friendly and was able to get us an early check in which was extremely appreciated

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

we loved the private pool setting (because of covid you signed up for private pool hours)

didn’t like much about the property, was truly let down by the pool and the size of the pool

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.