pool was nice, free small breakfast, free parking, comfy bed, cold ac.

was not close to the beach / staff not that informative / staff not around / breakfast is not from the hotel, itself / you’re given a card so that you would have to leave the

breakfast was fresh prepared in a mobile location directly in parking lot of hotel

pool was nice, free small breakfast, free parking, comfy bed, cold ac.

it was very clean and had a really nice pool area!

food was great at there restarant also at there bar great prices

the laundry room needs improvement

pool, location, staff

the laundry area was dirty and trash inside and around the facility

direct access to beach and walking distance to other facilities like pool, restaurants.

beautiful view, free breakfast, wifi included!!

blankets, toilet are so small and literally held together with one bolt and so tiny, it made for kids potty

pool was very clean and the kids pool seemed to have warm water so the kids dont get cold, the room was cleaned at least twice

the tub was too slippery and my kids fell

the breakfast very delicious, the pool, overview of the sea

some areas place could be cleaner tiles in pool scraped with nail and grime came out very poor wifi signal in rooms

the wifi works great and there are free parking lots right in front of the entry

no issues with its wifi connectivity

good wifi

wifi is good, but only accesses point located at the reception

the pool is really nice and deep

that you need to use plastic cups at the pool.

the pool is excellent as well as the opportunity to have a massage and yoga

location, cleanness, pool, room

a small thing: the pool has no lights at night (although this may be done on purpose because of the insects)

ew, plunge pool, shower, privacy, etc

we love the customer service, food, gardens, golf campus, and pools...

they could have some service in the swimming pool, to order drinks, towels etc

the room service was very sharp and good

the food was very good, room service was always on time and service at the restaurant was consistently good as well

good but its better if we have more alternative for breakfast and maybe a little coffee shop and bar open for more time at the night

the pool is to die for, a cold plunge to rejuvenate is a great way to start

there was no bar and they was giving a special service to a group of people that were staying there

dining service closes at 19pm which is quiet early, no bar service, consequently we prefered to spend the night in the village instead ( maricao)

didn't like the pool hours

coffee maker doesn't have filter, no handy wipes, napkins or papel tower to clean the kitchen, so we have to use the towels

you come prepared with a case of water and your own coffee then you can make use of the provided kitchen fully

the bed was really comfortable and it was convenient to have the kitchen area

no kitchen drying cloths. spare towels please. beach/hottub towels.

hotel need updates many things in kitchen area and bathroom

the kitchen sufficed but toaster failed

the 1 bedroom suite was a open concept studio no privacy traveling with kids

due to the executive order of the governor we didn’t use the pool.

dogs are not allowed in the pool areas so i had to leave her alone in the room.

dining room for six people, living room with flat screen, sofa convertible to sofa bed, laundry area with full size washing machine and dryer, fully equipped kitchen with microwave, oven,

rooms and bathrooms are dated. wifi signal was very poor across the resort.

wifi never worked. tv never worked.

wifi was unstable

food, casino and bar wifi

the wifi service

free wifi

it was too cold, even with the a/c off. the wifi kept going on and off.

not hot water, poor wifi signal, pillows not comfortable

secure parking, free wifi

wifi is really good

guest no respecting pool rules (kids diving). no room service

the next morning when i got back from the gym, my room’s door was locked and the key did not work

the room was comfortable and we love the pool

the staff was kind and helpful. also, the gym was well equipped.

we like the room and the pool

good wifi

good strong wifi

no wifi in the room and no tv

tiene casino, estacionamiento, piscina, wifi, restaurante y

poor wifi

the staff were very nice and diligent and the pool next to it was a plus, the weather was great as it was sunny but breezy

i like all the lobby and bar section. i love the colors and the different spots for photos.

pool

pool food

i love everything about the hotel, there decor food pool this pace is beautiful.

they even offered to help us with some last minute laundry

they let us do late check out by 1 hour which was appreciated

needs ac in lobby, laundry room and elevator. also needs better parking accommodations

streaming services, there was no clothing steamer (though the cleaning staff did provide a great laundry service for tips), the odor of the chemicals used to unclog the shower saturated the room

they even allowed me to use their laundry facilities free of charge

the pool is awesome for kids

like the pool area the, sport area and the kids play area, the bar too and the life music on

can party all nite by the family oriented pool says the bar tender (jonathan)

never see cleaning the pool full of leaves

the pool and the beach right behind it

activities for the kids.

pool and food in hard rock

only thing that i would appreciated was availability for breakfast included for the price i paid

casino, hard rock cafe, ?rale rooftop restaurant, and nook. also conveniently located.

bigger pool

bowling, shopping, movies and kids playground

comfortable room, clean and great breakfast.

also they can a coin laundry right on location, which saved us since we had lots of wet and dirty clothes from the first

everything was very nice. breakfast real good. great customer service.

didn't eat breakfast.

the wifi

expensive food no wifi

wifi, old infrastructure, staff were a pain to deal with, very expensive for what it was

all other things were great, super clean@!!!, very quiet, good wifi, good facilities@

is not really nice poor wifi connection even with 10$/day extension