breakfast options are limited, just muffins or croissants

decent breakfast with a reasonable choice of food

nice clean room and facility, breakfast

the breakfast buffet was awesome

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

the breakfast area looks ok tgere are areas in fro t of the bar facing street where the wall is very damaged by some kind of moisture coming inside

the only thing i founs in the location was that the pool was old...

thank you for having those breakfast to go ready

a beach nearby or a bigger pool.

the bar closes too early 1am

the staff is very helpful and the hotel has its own little kitchen and laundry room

not a bad terrace laundry machine available for a small fee, on premises parking space

not bad price not bad great, helpful staff convenient parking space laundry machines

sign for laundry said $3

good location, friendly staff and nice property. late check out was amazing to have!

room size and layout, breakfast, pool

we enjoyed also the gym and rooftop jacuzzi

the hotel includes a small gym that is perfect for a quick 30 minute workout so that you can go on about your day

has a gym and nice hot tub lounge area on the roof

didn’t like that the property didn’t have a pool only 2 jacuzzis

were wonderful at acclimating our luggage for early check in and check out

the kitchen is equipped with basic essentials

breakfast brought up to your room every morning and the housekeepers are exceptional came back to a

bathroom size, hot tub, robes, kitchenette and room size , parking, rooftop

•kitchen was fully equipped and clean •their social media marketing for the hotel and restaurant

we were accommodated in a fair size studio with kitchen

made the kids feel a little off

early check in with friendly staff

rooms are nice and cozy shared open kitchen with open sun roof breakfast area

they even let us check in early, the facility was clean, they provided clean beach towels, the kitchen was a plus

the hotel itself was very modern and clean and had a shared kitchen space and also provided beach towels and sunscreens

of the place, cleanliness, location, and the amenities they had such as a work area and a fully kitchen

breakfast was awesome and the staff was wonderful and we slept great.

pool area was clean and well maintained, laundry onsite is useful

many kids at the pool and in the hot tub, which led me not to spend much time in that area

breakfast was good too

they have a great pool area with pool side service

poor wifi

wifi in the room was working well too

the wifi didn't work all the time

) the free wifi in our second floor room was spotty for the entirety of our 3-day stay, but it worked well

beautiful clean rooms, strong wifi!

it was bolted down in the lobby in the laundry room

to cruise terminal good location close to the casino and just a short 75 cent bus ride to old san juan

the laundry facilities

we were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night

good size room and lightening quick wifi allowing a whatsapp call without any drop outs

wifi log on was a nuisance

the room was very comfortable and the wifi worked well even after the hurricane when not many working wifi signals could be found

& scan panels on different sides in every elevator; cones at bottom of escalator but not top; no wifi at the pool

wifi included in the resort fee

no pool but a spa on the top floor

no parking and no pool

the deck is beautiful but we didn't spend a ton of time there since there is no pool to cool off in

no pool

there is no pool

a cute space with a kitchenette and good air conditioning

breakfast was simple and didn't provide too many options to choose - it's not a breakfast for us,

there is a little kitchen with basic equipment and a fridge

the breakfast could have been better

also while cooking in the room - the kitchen did not have the filter that would take in the air from cooking so the alarm system went on

restaurant or bar not open

pool size

& i were very pleased and happy with,my children loved the pool, my husband and i enjoyed the gym room

the restaurant bar at the lobby

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

wifi did not

had a difficult time with the wifi and tv during our stay

room is not very spacious but has everything that is needed, except the wifi signal is very low, to the point that sometimes one has to stay in the inner yard to get it

the wifi can improve.

wifi connectivity a bit wonky, needs improvement.

clean room , great pool and free wifi

free breakfast in the morning and free wifi

small pool, free wifi, personal is in the good side.

wifi has a poor signal

wifi worked well.

more options in the menu for breakfast.

the gym was nice

the free shuttle made it easy to go to old san juan

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

beautiful place, great breakfast

plunge pool is kind of a joke

the little plunge pool was awesome for cooling off

the pool is a bit small

the pool, the decor, the tranquillity every single thing

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

breakfast was really excellent

the bar and market were overpriced, 2 beers came to $22.00

we were upgraded and having the kitchen was a great addition for

i loved being able to take the free shuttle to visit old san juan, the beach and tmobile district without needing an uber

location, cleanliness and staff, free shuttle to the beach as well as old san juan

the pool is great too

also, a pool and nice outdoor spaces and a perfectly adequate breakfast is included which we really

rooms are super comfortable, the night staff was so helpful, location was great, pool was nice.

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

great location. easy access to room and pool.

pool is small and there were no stocked mini bars

the choco cortes bar in the lobby was a great recommendation

the hotel had a nice pool area, great breakfast, very close to the beach

small pool

pool and close walk to the beach

one dark skinned gentlemen was super helpful with locating a laundry facility for me

modern, large rooms, comfortable beds great service from friendly staff, good gym and pool area on the roof

access to the main marriott for beach, spa and gym

the location, the food, the staff, the pool, the comfortable bed, the shower !

pool is nice but definitely not big enough for a hotel w that many guests lots of kids and wig hair in the pool and it’s is not on the beach but only a block away besides the pool

room, pool, gym, service, bath

but the hotel did have a nice kitchen area for guests to eat and store food in the refrigerator

the hotel has a cosy little garden and a shared kitchen

continental breakfast has been discontinued, but there are refrigerator and kitchen available for guest use

they have really cute courtyard and a communal kitchen with a water cooler

and we had access to the kitchen with fridge and microwave

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

had a room on the lobby floor - it is noisy on that floor given it is the breakfast area as well as check in area

the bar in the hotel is amazing

the people are fantastic and the hotel has an amazing restaurant with pool on the roof

love the rooftop pool, wow what a view, and great lighting at night

the pool, roof and other common facilities were great

hotel was nice and really clean and the pool was nice and clean the room was so cozy and clean i would stay again

facilities were wonderful (pool, rooftop)

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

pool was small you pay for water bottle breakfast was terrible and not up to the expectation the

the walls need to be cleaned better wifi inside the

we were switched to a sister hotel upon arrival. wifi was poor in the room, but ok in the lobby.

the wifi was a bit slow but i understand because the building is mostly concrete.

and the wifi needs updating big time

our room had a good shower , always hot water , wifi was working okey, large balcony with ocean view

the laundry area needs some improvement

there were bar, gym, and a top deck that were open that had an amazing view of the city

- regrettably, i observed that half of the gym machines were in a state of disrepair

had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof top parking $19 per

the gym is super, the staff is very friendly and service oriented

, laundry, vending machines etc

there is no pool, but with the beach a block and a half away, you really don't need one

super clean and great location and access to jacuzzi and gym

the laundry facilities came in very handy after 4 days, a total of £3 for a wash load

they need a pool instead of a court

their laundry machines were broken and they didn’t allow anyone into their game room or gym

breakfast is the same

but we were able to use the pool and gym at the hotel next

not being able to do laundry

don't have their own breakfast, laundry, anything

the spa was closed

i really loved the adults only pool

almost nothing for kids to play :(

the night entertainment was awesome. my fiancè loves having the casino right next door.

clean looking good hotel nice casino a lot of people wine money i like it thank you for all

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

didn’t like much about the property, was truly let down by the pool and the size of the pool

i would have loved a heated pool. the pool being cold wasn’t a selling point for me.

didn’t like much about the property, was truly let down by the pool and the size of the pool

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

very old & scary elevator storage area for belongings in laundry room not locked

also, since the coin laundry wasn’t open i asked cleaning lady and for $40 she washed our laundry

were some facilities that were not working - like the come restroom and the laundry facilities

he booked us in early and gave us information regarding a laundry

coin laundry

the breakfast was limited but the location was fantastic.

breakfast wasn’t hot and the eggs were unpeel which made them hard and rubby and guest show be

it was close to restaurants and casinos. also close to the small beach area.

facilities...pool, gym and breakfast very clean and excellent service

that the laundry dryer cost was high

beachfront location & the restaurant & bar was absolutely breath taking

the location was perfect, right on the beach. loved the restaurant and bar downstairs.

located on the beach. awesome restaurant and bar with ocean view.

rooms were clean and staff from the desk to the bar were friendly and accommodating

the bar for the hotel was practically on the beach

at night - our room was on the first floor and we could hear the ac, car alarms, music from the pool all night

grab a towel by the pool for the beach there is seating for hotel guests

was very pretty with a nice pool

breakfast options are limited but certainly better than nothing

level of traffic slippery marble floors and pool steps with no railing no elevators continental breakfast lacked variety and muffins were dry,

we arrived so early and he arranged early check in plus breakfast for us

the breakfast was ok, but all i cared was the coffee

location, breakfast, close to the beach and to the supermarket

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very friendly and

pool was a nice size, i liked the breakfast provided daily, and all the staff were all very

staff had no problems with helping us with all our needs, extra pillows, help with the room key, wifi info, etc

the wifi connection

breakfast was a let down and the wifi sucked

wifi, there were instructions but it just didn't work

were not able to connect to wifi and problems with tv channels

food , amenities, the pool area . rooms are perfect ‘

the pool/ rooftop area was so picturesque and pretty

outdoor rooftop is amazing pool area very clean

the jacuzzi and pool

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

breakfast was really delicious and i liked how the rooms were decorated.

designed boutique hotel, you can use their sister property next door which has a great pool and jacuzzi

my husband before going on to the rest of the island, and planed on spending an afternoon at the pool, happy hour at the rooftop and enjoy the views

the view from the pool is amazing and even from the other pool at the sister property

even in january the pool was refreshing after paddle boarding

resturant and bar were understaffed

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

loved the restaurant and bar directly on the ocean

the key card disconnection the wifi was slow

the room very clean. channels on tv work as did the wifi.

wifi second time ive been there and wifi is awful

similarly, you need to sign in to the wifi every day as well

the breakfast should be complimentary. the wifi should, too

while the room was nice, the wifi in it just didn't work

d they never got it to work effectively) and little amenities one

good location, free wifi, free water on your room

the wifi in the room was spotty

i understand it's a 5 star hotel, but would like to have the convenience of affordable bar food at least

pool ( would have been nice if hot tub was heated) short walk to beach shuttle to vivo beach club

the pool was everything you could hope for

pool area very nice, bryant at the restaurant a great server, friendly front desk staff,

very nice, bryant at the restaurant a great server, friendly front desk staff, appreciated the early check

beautiful pool area too

kitchen in the lobby has a stove, microwave and a fridge

natasha went above and beyond in allowing us an early check in

it didn't have the fridge in the room. they had kitchen near the room.

they did have a community kitchen with a fridge and microwave as well as a stove

the rooms do not have kitchenettes but there is a community kitchen that is kept very clean

hotel is in a good location within walking distance to several restaurants, bars and shopping

good location, excellent beach and pool facilities, friendly staff, excellent cleaning service.

you can use condado plaza amenities & beach access but our hotel pool & bar was better

i love the pool area and bar

one glass of wine at bar was $16

the view, the pool and the beach.

pool area was amazing! sat there at night to read a book after the pool closed.

wish the bar on the main level was open more ambiance and music

cool he control the flow people between the beach and a pool very good security feature the bar at the pool was amazing good prices housekeeping really helpful really attention to detail i

my kids loved the water slide.

full service, fully functional kitchen

laundry room is free but does not wash clothes at all and the drier takes forever to dry clothes as

the breakfast was good

customer service from staff, room and view gorgeous, comfy bed,variety breakfast exceptional suite they gave me

it’s very nice the breakfast is fireeee!!! i’ll be back soon

size rooms, close to many restaurants, excellent wifi (this is a must when you are traveling with kids), good breakfast

was cool, but i wish that the guacamayo bar and grill where more pro active

location to the airport, also food at the pool.

the pool was beautiful and the pool area was kept very clean

suites are nicely sized and the breakfast which is included on the rooms’ rate is very well sorted

2 bathrooms, a large bedroom with a comfortable bed, a large living room with a murphey bed, a kitchen with a full size refrigerator, and two nice balconies overlooking the bay

we booked a suite with a kitchenette, but there were no cooking appliances, and not enough cutlery or dishes, and the staff

not a full kitchen.

the view is great and the gym is amazing!

room space, balcony and kitchen.

wifi didn't work inside the room

no wifi in our room

lousy access to wifi having no taxis available and no clean

cable tv nd wifi bad it didn t wirk

the bathroom was super tiny, wifi was lacking, tv services are outdated

no breakfast was provided and the wifi didn't work in the room

room was small but bed was comfortable, big tv & wifi

the wifi didn't work in the room - which didn't have a phone either. the tv would become

wifi didn't work in our room

wifi didn't work the 1st night.

no wifi that s really works it s horrible

no wifi in the room

parking was small

steps from parking lot up to the building and to our 3rd floor room

it's a remote area, but 15 miles from the airport and free parking

were only there for a night but the pool looked very nice and i liked that there was ample

is always wet, bathroom and kitchen outdated, water only works at certain times

the room itself looked ok, the kitchen area and bathroom were out dated though but i will admit their customer service was great

full kitchen full size fridge

seen mildew in ceiling in kitchen, bathroom

cleaning was awful, all the furniture had mold, specially in the kitchen, the shower also had mold including the shower curtain

was small, but clean and a/c worked great, but a second or third floor room is not good for older adults

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the plunge pool was small but great to cool off after walking around all day

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

wifi did not work.

wifi was essential but would have liked water in the room as well as coffee

wifi was spotty

all basic needs are well accommodated - very clean, hot water, working ac and wifi, comfortable bed, a great free breakfast

the wifi wasn't working, and i was unable to get the tv in my room to work.

pool. it doesn’t look like the same as the photos

what an improvement, room was fantastic, bar area great

modern, quiet, good amenities, restaurant, pool.

small pool

great pool

there were tons of kids and we we on our honeymoon and the pool really wasn't that big and it was always packed

nice pool and lounge area

very family friendly. the beach is their backyard. kids loved it and want to go back.

especially elvin the pool bartender and manuel

could be fun if you didn’t have a family, but it’s kind of a weird vibe with kids

first night was a bit noisy, just some drunk people from a bar few building away, but all together it was

rooftop bar and grill has excellent food and a good view

the rooftop restaurant and bar was a wonderful place to go to overlook the city i accidentally forgot a pair of pants in our

good location, upstairs bar was nice

roof top bar was excellent. staff was great!

nice, free wifi

wifi works and reliable

wifi worked fine

we had pretty good wifi

you have a/c, wifi, a great bed, a big, modern tv with netflix capabilities, a cool/artsy window that can open up

water cooler for your use in backroom with laundry facilities and very dirty

there was a water cooler with no cups - no coffee or laundry facilities as indicated on their website

careful using the laundry

no coffee provided but did have filtered water in the laundry room

although the listing says there is a self service laundry, only the washer will accept your money and work