wifi was spotty & unreliable

roomed in #470, the wifi at first was not working, had to get it restarted

very disappointed in staff, access to wifi, room ok

last name - i found that out when i needed to find my reservation in the app so i could use the wifi

staff, access to wifi, rm,amenities,

it would be great if they could add some herb teas to the breakfast options.

pool was nice

i loved how welcoming the pool area was

did not eat breakfast there

was no breakfast service (as advertised) and the swimming pool was not heated and needed cleaning; therefore, it was inaccessible

enjoyed the bar and the food was very good

complimentary coffee and water at bar in lobby

rooms only cleaned every other day and one of our rooms not cleaned whole time kids were there.

nice lounge / bar area where we were able to relax with food in the evening and kids play board games

staff was nice very under staffed though (poor kids) and management was no where to be found… 4 times we tried… still no call back

a hot day i couldn’t bring my dogs into the pool area leashed instead of having to leave in the room

nice pool

gym is a joke

the pool and hot tub looked amazing, but we didn't get a chance to try it

breakfast was not good

pool was small, but not a problem because the beach was the main attraction

the breakfast was very nice

very clean and well kept hotel. free parking and good breakfast, best waffle ever!

free breakfast and location

the breakfast was acceptable, given the covid restrictions mandated by this administration.

i paid for a room with a spa and it did not work!

very nice rooms and great breakfast

staff so friendly loved the front desk staff great value...good breakfast

a pool/spa would be better though

was no pool or spa in this location

lovely pool and hot tub. room was clean and staff were good. laundry on site which was handy.

the breakfast was better then most hotels we have stayed at and my kids really enjoyed it

even the laundry room was clean

comfortable beds, reasonable size tv, heated pool and spa, no frills but good enough for the

would like the pool hours to be better and late check out at least until 12:00pm, but they will only do 11:30m

those low stocked tiny pool towels!

everything was great!! the pool, breakfast the employees wonderful

clean, spacious, good breakfast, good location

the breakfast clean rooms amazing location

the breakfast and how clean everythig was

(fridge, microwave, iron, and blow dryer) the breakfast was awesome

rooms were fine and breakfast was actually okay compared to the standard in american hotels

in and out, best treatment in the office, great breakfast, very clean rooms as well as

pool not open

very nice and neat motel room. the continental breakfast was great.

pool and breakfast closed due to covid

was awesome, had a lot of pressure and all amenities you need ( soap, shampoo and conditioner) breakfast was good too

the banging noise in the morning. working in laundry room next to my room. loud banging.

good breakfast, clean rooms, friendly staff

the pool was very nice the staff was excellent very attentive and kind we would give them a 100%

nice pool, free parking, free wifi

internet on wifi

dead bug on pillowcase, lack of seating/dining area in room, no microwave, was not informed of wifi password

unfortunate the hotel's wifi is an open system, which apparently is less secure than one requiring a

and odd that free wifi is not included; nearly all hotels and motels include free wifi

free parking and early check in

nice little pool and plenty of parking, including some in the shade

pool was not that clean.i haven't used it but it should be cleaned.

nice pool complimentary breakfast nicely decorated and very clean room: a pleasure to stay after some

it may not have everything some of the newer hip hotels have (indoor pool, exercise facility, bar, etc

there is a swimming pool for guests to use

we got a free breakfast, and they upgraded our room to,a suite which was super awesome

chips and sprinkles made the breakfast a real treat for our 8 yr-old

the gym should be open longer or always

to get too not too far from the boardwalk the staff was friendly and the breakfast was very good most places give u cereal and donuts but they had everything eggs bacon

the breakfast is very good, it's in a central and walkable location, the gym was modern and functioning, the suites are huge, and the room was very clean and very quiet

heated pool

machine, pool area and hot tub

it also said heated pool but that was across the street

i also like the fact that the jacuzzi and pool are clean and well-maintained

parking was hard at times. pool was not heated as told.

breakfast, staff friendliness, laundry facilities.

there is no laundry in the hotel.

our kids lives the heated pool and hot tub

the pool and spa were clean

we asked 3x for blankets and finally at 1115pm we were given 2 and told they were behind on laundry

every time we needed something as two of us broke out in some kind of rash, whether it’s the laundry detergent or the fact that the sheets weren’t washed but whatever it was it wasn’t cool

the laundry room was locked

laundry facilities. across street from 711

great staff, great location, and they allow dogs! guest laundry is good too!

reasonable pet fee

having a kitchen and getting kitchen utensils was a big plus

the room is spacious and has a full sized kitchen (in a separate room with table and chairs,

perfect motel. good size room with huge kitchen too

laundry machines worked so i ran some when i was there

the sitting room and kitchen were a huge bonus for our double quween bed room

well the breakfast was very basic

hot tub and pool were small.

clean and updated location with all the perks, gym, pool, free breakfast, and best price

we like pool, breakfast, clean room, comfortable bed, very good design

the pool and spa were closed for repair.

additionally, the indoor (open roof) heated pool and hot tub was a delight and great way to relax before bed

pool i believe was closed

coffee maker did not work,spa upgrade did not meet expectations

a room with a spa bath and got a shower

pool and hottub and sweet front desk guy with gotee also liked comfee pillows and beds

was able to do early check in

wifi did not work, was patchy

intermittent wifi service

wifi was strong enough for zoom meetings

the wifi is spotty. there is no microwave in the room :

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cleanliness and outstanding complimentary breakfast.

pleasant and relaxing. the breakfast is not to be missed. it was very quiet.

love the continental breakfast

gym didn’t have water

the gym was a good setup

upgraded to two king beds when the receptionist noted we were there with three kids.

clean, bed was really comfortable, room very spacious, and spa tub was nice.

breakfast and rooms were clean. friendly staff

was no pool kids really wanted to go swimming but they do have 1 hot tub not to big but enough for the 5 of my

breakfast was very good

nice outdoor patio and pool

the hotel was generous to allow late check out.

heated pool was awesome

i was also granted a slightly late check out when i was running behind at no extra cost

accommodated late check out (12am) i run she is beautiful…it gives me enough time to run and go back at the

the swimming pool and the hot tub and then our room was really nice. big old bathroom.

the kitchen was awesome and definitely a money saver

not the hotels fault, but rather the parents it was just a damper to our “relaxing” spa time

the indoor swimming pool was amazing, the kids really enjoyed it.

wish the kitchen was stocked with plates and utensils. also, the hot water ran out!

check in and out was easy and we were offered a complimentary late check out as well

they even had a kitchen

we got upgraded to a room with a kitchen

in the room (not advertised) and i'm not sure it was hooked up - would have been nice to have a kitchen

great value- i didn’t know it came with a kitchen too! we will return!

they don't provide pots and pans . for the rental of a kitchenette.

room, unhelpful staff, guest laundry dirty and uninviting, dryer didn't work

there was a laundrymat right around the corner.

sufficient toiletries and even toothpaste provided along with a disposable laundry bag which was a pleasant detail

blanket like every hotel has and he said he didn’t have any available till he decided to do laundry

no laundry room that was advertised

i think we were upgraded for free. had backyard, full kitchen, and a remodeled bathroom.

it was clean, large bedroom, separate kitchen with a sink, comfy beds, large closet area, upgraded shower, newer floor

room, even had a separate kitchen area with fridge and microwave

we needed to have a late check out which they agreed and even let us stay a bit longer since our baby wasn’t feeling

working to give me a downstairs room, offering a late check out, where to go in town

clean comfortable room. good location to boardwalk and downtown. guest laundry

i used the laundry, it was a good location for my friend to pick me up

housekeeping was on point, great location, kids enjoyed the pool

swimming pool, hot tubs and laundry room

easy walking distance to the beach and boardwalk for the kids

they had a pool and beach toys, which would be great for families with kids

the pool was nice and refreshing

don't get a room behind the pool unless you love screaming kids

pool was relaxing

like how close the location is to the boardwalk and my kids love swimming in the pool

we were 2 adults with one bag each and had no space

was only 1 croissants and one small danish on the tray that was supposed to be breakfast for two adults

staff was friendly, the bed was perfect and adults only was the best especially with a house-like building

nice lady at counter office. got early check in & out late, authorized.!

we got early check in

pool was small but perfect and great

free breakfast, parking, internet, and good beds.

nice pool and friendly staff

breakfast was very limited options.

pool and top patio looking over street to chill

good, affordable price and breakfast is included

very new and clean. great value breakfast

have been forced next to the noise of an ice maker and gathering spot, especially with small kids

the breakfast area did not have enough seating and felt chaotic

we also appreciated the simple but satisfying breakfast each morning and the well-equipped gym, which was a nice bonus

the kids loved it and did not want to leave

our stay was very nice. the room was clean the pool was heated

the walking distance to the boardwalk was very convenient and my kids enjoyed the pool

the kids loved the pool

the pool was amazing and was also heated

distance to the boardwalk and beach young kids my 1 1/2 year old made it with no

breakfast was fun.

breakfast location

pool was nice kids had fun

loved the waffle breakfast

location location location, it was close to family bowling and the boardwalk and miniature golf.

early check in

we got here early, and neal in the office moved his vehicle so we could park ours in front of the office and offered to keep an eye on the bikes

they had laundry service but we didnt use it

couch was a bit worn, the beds were not very comfortable, and no kitchen utensils, pots and pans for the stove and kitchen

my room was across from the laundry room!!! and the air conditioning didn’t work

room has a kitchen , could of used some utensils. ( not supplied)

onsite laundry, great location, excellent staff, tidy room

comfortable room, with comfortable bed, use of spa at end of day, use of laundry, location near beach and boardwalk easily walkable, excellent choice in breakfast, friendly

), view, laundry, breakfast, cute little pool/jacuzzi

good location, close to the waterfront and wharf. close to food. nice warm spa pool

was great to have laundry facilities

great price, comfortable and clean. excellent location! breakfast was wonderful!

dn't know it/ couldn't find it), couldn't address the broken remote problem

wifi password and check out, were my only two questions, but it seemed like a hassle

the night staff person wasn't able to give us the wifi password

strong wifi

ld

available parking, the bathrooms are really nice, wifi, beachy aesthetics

wifi was also very spotty

wifi was out - i was told by the desk that i had been emailed but don t see anything

the accessibility to wifi tv was horrible

the wifi is so awful that casting didn t work

they gave us a late check out

i wish the pool was warm

the pool is small and cold

the pool is more for coming to your hotel and cooling off, as it is only four and a half feet deep

the pool was not heated

breakfast was fresh and tasty, everything was vegetarian friendly

but they still managed to serve a nice breakfast

our room was beautiful and exceptionally sparkling clean

provided baked dishes for breakfast along with the normal breakfast fare plus afternoon treats which were delicious

would like to be upstairs, next time, for better view and maybe try the spa room

mini coffee bar could've included more coffee pods and liquid coffee creamer

there is a thai restaurant and bar next to the rooms, so if you don't want to go far, you can head over there

put a small hand towel bar next to the sink

shower is strong and there is a free ev charging station

single mom forced to lose my son because drunk navy seals tried to kill my boyfriend in a bar fight saved his life pulled up to santa cruz to find a new place and found the most therapeutic

free parking and wifi

location, parking, wifi.

beds, fast wifi

my kids enjoyed it so much

kids could walk to boardwalk

friendly staff, nice room with balcony, early check in no problem

limited continental breakfast

there are so many varieties of breakfast and for free

about everything we had questions about and even called us when our room was ready for an early check in

just steps from the boardwalk, great continental breakfast and 24 hour coffee/tea

very friendly staff at valet parking and reception. room was big, wifi worked well. nice view.

free wifi

only thing i didn t like is that the wifi is on an unsecured network so i didn t feel comfortable going on line

beautiful view, very clean rooms and lobby. awesome heated pool. free wifi. family friendly.

my kids enjoyed the pool and the hotel handled all the covid restrictions well

kids running around upstairs couldn’t sleep

i also would have liked a bathtub for the kids

and clean, one of the nicest beds i've ever slept in, and really appreciated the large spa bath after our long drive to santa cruz

the breakfast and wine and cheese bar in the afternoon are an added plus

breakfast was delicious

was clean and quiet, had comfortable beds/pillows/bedding, had a nice little kitchen, had a pool, a short walk to the beach, a 2 minute walk to a farmers market on sundays, free and easy

would have loved a hot tub, or the pool to have been heated.

hotel has everything you would need, a fully stocked kitchen, the staff is lovely and the pool was a great added benefit

room was big and had a kitchen and big closet everyone there was super kind and friendly great pool area with fun stuff for kids

great decor. i liked the kitchenette. nice to have a pool. close to ocean.

full kitchen, right at the secluded beach, very safe

having kids and let’s it’s nice to have a kitchenette which was perfect

location cannot be beat and getting the large beachcomber cottage with full kitchen made the stay perfect

full mini kitchen

the cottage had plenty of lighting through windows (which i really think is important) and the kitchen was also well equipped with all the basic gears that we needed

staff was very pleasant, nd the free breakfast was teally good

looking forward to renovated gym and new breakfast eating area

the kids loved the pool

very spacious for a family, clean, great pool area, exceptional breakfast!

breakfast the eggs were about average for a hotel eggs not made to order

pool and patio would be nice in warmer weather

the bed was extremely comfortable. the free breakfast was great and he room was beautiful.

parking was excellent. breakfast could have a little more selection. room was perfect for two.

pool and room are clean, mattresses are comfortable

rooms were very clean, the grounds were beautiful, the staff was awesome and we lived the breakfast

enjoyed the large clean gym

didn’t use the pool or spa but they looked beautiful

pool, spa, breakfast, location, room size and set up, parking and cleanliness

convenient location to beach. has clean pool/hot tub. quiet. nice bar and bartender!

the breakfast was great

location, price, the memory foam mattress and the kitchen had everything we needed

allowed early check in and late check out

full kitchen if you want to cook inside

bright light shining in kitchen window at night needs a curtain or something.

it was like a home away from home, the full size fridge was the best well as the full kitchen

it looks small from the outside, but the rooms are spacious, and the limited number of rooms/guests lends to a quiet and relaxing environment

absolutely loved the inn, staff, and the amazing breakfast

breakfast was fabulous

the room was beautiful and very comfortable, and breakfast was yummy too

nice staff, good breakfast, good location.

breakfast was a perfect light selection

currently are not offering breakfast at this location

the continental breakfast was a nice bonus

continental breakfast was light, yummy, and perfect

breakfast was good

none . dont' mind. like kitchenette

room was clean and had a usable kitchen and a keurig coffeemaker

totally surprised we had a full kitchen in our room

the full kitchen was so nice

nice and roomy with kitchen. bed was comfortable.

breakfast was wonderful and a lot better than i was expecting it to be

the pool!

very comfortable and clean property breakfast was great - not as good when the main man was off - his replacement didn’t bother with

pool

the pool was not heated and was not very clean

breakfast was a series of little to-go packages, kind of a joke but i wasn't there for the

breakfast sitting area was closed, so it was crab & go kind of bk.

stayed here for our recent wedding, the staff was exceptional, they allowed early check in for us and our guest as well as made sure we were comfortable, gave us a free

breakfast was a sweet bonus and they were very kind to offer it during sars-cov-2 time as an almost

boiled eggs with a pastry for breakfast. i always need a bit of protein so this was great.

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

there is also a small business center and a gym

appreciated the well-stocked general store and on-site food options, including the bar cart

about construction work, before, restaurant closed, trash in front of the window, staff at pizza bar unfriendly

due to the lack of hand soap, we had to take a cup from the bar and fill it with hand soap from the bar s restroom just so we could wash our hands in our

late check out, no problem

i asked for a late check out and the receptionist said is ok, later he became so rude because a arrived 2 hours

wifi coverage is poor, though it is paid

paid wifi. strong cleaning supplies smell in the room. noise from traffic.

the tv was not working so they let me use the wifi to do my work.

the wifi, even after i paid for it, was non existent

the 'free' wifi was ridiculous . . .

well, if i was using the pool, i would be disappointed. it’s very small.

breakfast is good in our opinion

pool and pool area is very small

breakfast hot items tasted microwaved. coffee wasn't very hot

there is a wonderful breakfast, a pool, quiet rooms and kitchen areas

cheese on the breakfast menu would have been nice - like american slices or something similar to make a sandwich

could you add oatmeal to your breakfast.

breakfast was well stocked when we came down in the morning

nice staff good breakfast. comfy rooms.

the breakfast. could include healthier choices like oatmeal

wifi, gymn, staff, restaurants nearby

ieter) rooms were all booked; however, the parking lot did not agree with that declaration

great breakfast, comfortable room , friendly staff.

included breakfast was okay

especially like the kitchenette

it has a kitchen area that includes a fridge, stove, microwave, and sink to wash dishes

slept well and got to do my laundry for free.

great free continental breakfast with juices and coffee! : )))

the place is not new new, it has wonderful and complete facilities like gym , laundary ( complimentary), supermarkets within walking distance and very clean and organized

reasonable rates, in room kitchen, and very clean

the tv the laundry

they have a laundry room with two each coin-operated machines to wash and dry, as well as two ice machines

center if one needed more than just the motel's two machines to wash and two machines to dry laundry in

pool was closed because of covid19 restrictions

of the rooms were occupied with laundry and clothes spoiling out of the rooms with police there in the morning also

the room and location. did not try the breakfast.

breakfast pancakes and fruit were good

consistently great, very good breakfast,location

the smell of the pool

breakfast was wonderful

washing machine was broken all the time i was there the gym equipment was a bit outdated not bad but a bit

clean. nicely decorated. good breakfast

great gym, spotless , great equipment

location and breakfast are very convenient and breakfast helps start the day especially for kids

easy to ask the front desk for anything. the breakfast is also nice to eat.

small pool, but they have one

looked over the pool

room is at 1st floor near pool

clean, very big rooms nice spa bath

great front desk staff, unlocked clean pool and hot tub spa

on site laundry facility was very useful

that the spa was open

upgrades were great- cool furniture! spa small but clean

there was an outdoor pool and jacuzzi, but the weather didn't permit

how easy it was to reserve a spot at the pool

this place could use better and faster wifi

the front desk lady didn t even smile or offer the wifi password

decently nice room and furniture for the price, free wifi and parking

parking lot at night was very scary

had no parking for us,had bad plumbing to shower it was gross to stan i'm dirty water

someone living on end of parking lot in trailer but didn’t bother anyone

was able to get late check out without a problem

no towels by the pool

the bar and free breakfast was wonderful

also pool table was really cool and lounge on 2nd floor

friendly people loved in february the hot tub and pool was heated use the hot tub

the pool closes early.

breakfast good

was here with my toddler and having the on site breakfast and pool was perfect

i guess most of the hotel was a baseball team of young kids, and they were all over the place (running and up late)

the kitchen is perfect for a longer stay

bed was very comfy and the hotel itself is very quiet with a nice pool and hot tub

room, well lit, comfortable desk, excellent kitchen, excellent breakfast, complimentary apples and cookies, pleasant and helpful staff,

loved having a kitchen, but the fridge was super noisy.

room, well lit, comfortable desk, excellent kitchen, excellent breakfast, complimentary apples and cookies, pleasant and helpful staff, location close to where i

no breakfast

breakfast