loved the fresh fruit at breakfast and chilled water available all day

gave us a free late check out til noon

24-hour laundry location of elevator comfortable beds and pillows

when the laundry facilities elsewhere in the hotel were being used, it caused clear vibrations in the floor

the breakfast, free wifi & gym were nice perks

location and the fact that it had kitchen

breakfast

kitchen area made it convenient for getting ready for work since meals are hard to find during

no breakfast

room, well lit, comfortable desk, excellent kitchen, excellent breakfast, complimentary apples and cookies, pleasant and helpful staff,

pool and bar being open was nice, also a gas station and a applebees in the same lot

the bar and free breakfast was wonderful

i like the ability to reserve the gym ahead of time

pool and bar being open was nice, also a gas station and a applebees in the same lot

walls were thin and you could hear the people in the neighboring room and in the on site gym in our room

the kitchen

ed is an awesome owner, very accommodating, thanks ed for the early check in approval

is the coolest hotel but i think a little overpriced lots of college kids also but it’s a great hotel you won’t be

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school online

the location was very close to several malls, mini golf/arcade and the sapp center

we always stay at this best western...it is 3 blocks from our kids and grandbaby'

the breakfast was great, my kids and i loved it

the pool & jacuzzi was nice on a hot day

pool not functional, but they are fixing it up so will soon be made available to

the free parking, breakfast included, clean, covid safe, comfortable beds.

continental breakfast with waffles & comfy beds! kid enjoyed swimming in the outdoor pool.

loved that it as inexpensive w a pool the rooms were big and when i needed a cot they brought iy right to me

everything. especially swimming pool

room was nice, the staff was friendly, the location is great, the pool light didn't work, and needed some chlorine

was great to downtown night life- staff was friendly and accommodating - really like the early check in and late check

breakfast was fair.

free laundry location all suite (full kitchen)

reasonable rates, in room kitchen, and very clean

i could hear tv from my neighbor and i had running, shooting, crying kids above my head (well, i understand this is an exceptional situation but with

very nice clean and quiet hotel not to mention they have a great breakfast

we needed early check in (early flight), they were able to accommodate

clean, pleasant staff, good breakfast, great location.

very friendly staff, great breakfast selection

bed and bathroom. breakfast choices.

gym, hot breakfast, cookies on arrival, coffee/tea/hot choc always available

delicious breakfast with cinnamon buns, eggs, bacon and different cereals.

swimming pool is closed by covid 19

amenities- full and varied free breakfast, pool area, gym, laundry facilities, business stations

breakfast was very good and way enough preparation for covid-19

on the topic of food, this best western location did provide their guests with complimentary breakfast which included beverages, breakfast sandwiches, cereals & oatmeal, toast/bagels, and even

the guests laundry room wasn’t clean.

the room was big , great breakfast burrito! pool and hot tub we're good as well!

how easy it was to reserve a spot at the pool

nice pool area, nice clean room

upgrades were great- cool furniture! spa small but clean

exhaust fumes in the pool area

laundry room

laundry services are cheap

laundry (takes quarters) and ice machine on the property

am allergic to tide laundry soap

free coffee all day free laundry

location, large room, full kitchen, attentive staff

get hot enough to heat pans; rooms don’t get serviced even though i was there a full week; gym is small and difficult for more than one person to use weight equipment

strong wifi, spacious and clean rooms, friendly staff, free laundry

staff has to open the laundry room door for you bc the room key doesn't work

when she finally did, she did not give me any information such as the wifi password and breakfast hours

clean, newly-decorated rooms, plenty of sockets, superfast wifi, cheerful and friendly staff, and a better-than-expected lobby breakfast that was still going

wifi did not extend to this room

the rooms are pretty new and recently renovated. wifi worked decently.

wifi was sometimes not available and breakfast could have been better

pool is well maintained

rooms.were.clean pool was nice. alot of room in lobby. places to sit.

customer service, room cleanliness, breakfast was simple yet exceptional

breakfast was good. location great. the hotel was very clean and the beds were very comfortable

breakfast was pleasant and comfortable. just the warm feeling all around.

looked over the pool

nice pool and gym

everything room pool location price!

plus, early check in was available

your people when they book that you are having a paint nite, our anything else going on in the bar so they can attend

easy to find, good parking, ev charging stations

we were able to check in late our first night there when our planes didn't land until well after 9 pm

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

excellent breakfast, nice pool area

pool and hot fob area

breakfast over hyped on the hotel web site.

the pool and proximity to park

wifi, gymn, staff, restaurants nearby

the bed was comfortable, the bathroom spacious, the kitchen offered a full-size refrigerator, dishwasher, and a set of dishes and silverware

suite with a great kitchen

included breakfast was okay

we were told that the creekside

laundry on premise though advertised

the breakfast was more then i expected, i figured bagels and cereals with pastures they had eggs

laundry on premises

the breakfast offered was awesome

breakfast room with tv and board games, great housekeeping, helpful staff, and laundry room

i did not use the breakfast service but the coffee was perfect

the rooms were qutie new and had a spacious kitchen

it was perfect for a great pre workout grab n go prior to going to the gym

breakfast was great and overall cleanliness of the hotel was wonderful.

room was comfortable, and i loved that we had a full kitchen

value of the room was great, front desk service was good and we enjoyed the pool on the hot day

shows in pictures and amenities list that this inn has fridge and microwave in room, as well as breakfast

laundry isnt 24 hour

also; continential breakfast would be nice

no coffee, no breakfast

it did have it's own personality and the bar was pleasant to visit

the pool was sad looking

had to pay for parking and breakfast wasn’t included.

service, comfortable beds, good breakfast, spacious areas to hng out and a nice bar with possibility to eat something as well

the breakfast was awesome!

allowed an early check in because they weren't busy

breakfast kinda sucked, but it's not the hotels fault

breakfast was wonderful, would like some decaf black tea though.

the included breakfast buffet was plentiful with many great choices including fruit, hot dishes including usual

the cleaniness of the rooms. the breakfast was good.

the carpet and it took a decent chunk out of the bottom of my foot and if i didn t pay for the wifi then i got almost 0 internet

free wifi.

wifi not working

shower needs more power; wifi should be free on all floors.

gave me free wifi.

didn't have breakfast when we stayed, but will difently try it on our next stay, every time we come into san

did not know there was breakfast.

is good but option for vegetarian is less on breakfast buffet

breakfast simple cereal, juice ,coffee

close to shopping, breakfast.

pretty nice gym in the basement

they need a bar to have a few late night drinks

was dated, gym had limited equipment, room was small, had to ask each day for towels

doesn’t have a bar that opens late

very beautiful and clean. they have a little gym there too.

decent room and right next to transportation. free water and wifi.

was very comfortable, however the wifi and cable was not so good

free wifi and bottled water

good wifi & tv channel selection

the free wifi works great

customer service everyone was very helpful and very friendly i love how there shuttle bus came right away to pick us up from the airport and was available at 4am the next day to

spacious room, clean, comfy bed, nice staffs and free airport shuttle.

super close to the airport with the best shuttle drivers ever

big enough room, gym is there.

gym and a pool with lots of chairs

necessary a dislike but rather a note - breakfast is currently suspended due to health regulations

i also took advantage of the small gym which included 2 benches, a rack of dumbbells that goes up to 50 pounds, and three cardio

the breakfast was just pastries with coffee & tea (this was probably due to covid19 protocols), at the

breakfast was a nice surprise

the breakfast buffet could have a few more savory options - most of the items were very very sweet

they offer a very early check in and the location is easy and convenient .

gym was so small room was so old this hotel should be three star hotel not four start

the restaurant and bar exceeded what we expected

loved the comfortable beds, the swimming pool and the yummy breakfast

breakfast needs to be included

i also appreciated the onsite gym and pool

this property was very clean, nice, had parking and even had great breakfast

had all we needed for an overnight stay. excellent breakfast and friendly staff. safe area.

breakfast was good. pool was great for my 6 yr old. didn't use the kitchen but will next time.

small pool, gotta pay for parking, room cleaned was clean but some spiderwebs in room.

we were accomodated for 1 hr early check in

only complaint was that there was a 30 minute late check out

the wifi, even after i paid for it, was non existent

wifi is so bad along my stay, there are some days it didn t work, and if it did work it was very

the tv was not working so they let me use the wifi to do my work.

wifi coverage is poor, though it is paid

pay for wifi and it does not work anyway

closeness to laundry room as requested

the kitchenette was properly stocked with pots and cutlery

any how, there was one in the kitchen and that worked

and the laundry room is a plus

it was great having our own kitchen so we could cook breakfast and late night

late check out, no problem

i asked for a late check out and the receptionist said is ok, later he became so rude because a arrived 2 hours

shuttle to the airport which is 5 minutes away

convince to the airport . shuttle was very convenient. bar and menu were very good

convince to the airport . shuttle was very convenient. bar and menu were very good

the bar and rest were closed for labor day and there was nothing open nearby

the lobby, the bar and overall hotel

amazing hotel, good gym and delicious breakfast!

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in the building comfortable parking space very friendly staff good

craig helping out down at the amazing breakfast with omelet bar also so personable

whole breakfast experience was super, especially the omelette's

the gym was open 24 seven and there was a pool

had 2x confirmed the shuttle would take me within a 4 mile radius

pool was not clean

breakfast nice to have a gym the housekeeping service set up the bed for us, this was so helpful because we were super jet

facility and suite arrangement are surprisingly fantastic, breakfast is a great deal of variety taste american, continental and japanese

the pool was a nice addition

slow wifi but we liked everything else

staff are kind. good wifi environment.

wifi kept cutting out as i was trying to conduct a webinar

bad tv reception, no info about wifi, loud ac.

nice and quiet pool in the middle of the hotel. plenty of parking space. good wifi connection.

comfort of the bed - room was clean - wifi was good - a lot of parking - pleasant stuff helped me with everything - good breakfast could

fast wifi, free parking

breakfast, parking, big tv and reasonably fast wifi

had problems with the wifi

comfortable bed, free wifi, coffee maker and refrig in room, plus coffee, water refill and cookies in lobby, free

the pool and the gym i also liked the continental breakfast

there is a good breakfast available with the possibility to make

i loved the customer service the gym was good

i want to thank them for the early check in flexibility & the pool and breakfast was the best

clean, secure, pool

free breakfast, friendly staff, clean rooms

breakfast was phenomenal

early check in and late check out were a breeze

the breakfast , pool and staff are excellent

excellent breakfast

wifi s was excellent, this place is perfect for a solo traveler on a budget

from phone to tv did not work because tv not connected to wifi

clean, good wifi, professional stuff

newly renovated room, comfortable beds, very good wifi, free parking, free ice cubes

wifi internet is pretty slow.

location and shuttle

was very clean, bed was comfortable, plus there was a bar and restaurant on location which served great food

staff at check-in, quiet room, and shuttle driver to airport.

the staff is so kind and friendly. the gym is perfect. all the hotel pretty clean.

and the wine i got with them was fantastic, served by friendly and helpful bar personnel

were deceiving on the size of pool, however, it was very intimate and clean, we made the most of it

and no fans so as we did our normal workout we sweated much more than we do at our home gym and it got uncomfortable for both my wife and me

small parking spots. pool was closed too

salt pool made me feel sticky but felt better after a shower

the gym was great along with the

showed pool on premise, but the pool was under construction, we could not access it

the pool and exercise room and light in pool worked!

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

clean, nice rooms, pool, mini market and restaurant inside.

quiet hours is not enforced, people were laughing at the pool until at least midnight

hotel - very clean and spacious room, free wifi and complimentary breakfast and great great location

they helped to set us up with a shuttle to the airport for us in the morning and check out was easy as well

very nice older property well maintained and great pool area..

close to alot of restaurants , casino and

was wonderful, walking distance to matrix 8 casino, buffet breakfast was excellent, staff were professional and

i had an unusually large number of questions and requests - phone charger issues, late night laundry needs, microwave use that they solved wonderfully

location and early check in

has a bar and lots of seating areas throughout the inside and outdoors

it would have been nice to not have to go downstairs and into the gym to get drinking water.

had breakfast included, however if you came 30 min before end of serving time, there was not enough

downside maybe the tv, i wish i could cast or mirror my apps so my kids could watch what they want

typical breakfast food, clean room, clean facility, nice staffs.

wifi was reasonably fast, although there are many rooms

had difficulty connecting to wifi.

free wifi and genius bar perks in room

i ended up having to link the wifi to my phone, then link my roku via my cellular hot spot

the wifi was very very slow.

breakfast, no pool or gym

custom omelettes for breakfast are a treat and the staff extremely friendly

kitchen fully equipped, breakfadt very good

loved having the small kitchen to be able to cook instead of eating out and the full size fridge was great as a family

the breakfast bar had great selections (eggs, oatmeal, bacon, sausage, waffles, fresh fruit, etc

not enough towels and the breakfast was not great.

no continental breakfast!!

needs better breakfast options

continental breakfast could have been better

breakfast was given to those who were up early enough, and it was good for it being free

pool on site which is a plus on a hot day

were hard to come by for the pool, staff was unhelpful when trying to use the over complicated laundry system (done via an app

i liked how we could do our own laundry

the laundry don’t work the pool doesn’t work

breakfast was amazing!

pool and laundry and breakfast

we were so pleased with our stay: staff, location, breakfast, value. an excellent property.

pool/gym on site and even a laundry room

there is a gym and a “heated” pool but the water was freezing

free brekky with more options than most. great staff. pool gym nice comfy rooms!

i love the gym and swimming pool , kitchenette

they offer free breakfast and wifi.

i love the gym and swimming pool , kitchenette

staff was great kids had fun at the pool and it was very close to great america liked that we had a option to cook if we

the spa was cold...just a tad bit warmer than pool. was hoping to relax in a warm atleast spa.

the location and the indoor pool . i actually didn’t expect it to be that nice

was plenty of choices for breakfast

indoor pool was closed

laundry machines not working front could not fix it

laundry, pool and gym

the gym was versatile and very resourceful

breakfast is such a bonus too

the breakfast

arrived on a saturday afternoon and there was a lot of activity in the pool area with children and adults enjoying themselves, while being considerate of others

i enjoyed the spa pool

quiet, all stores and market just walking and personal very nice, and they allowed me to do a early check

they gave us things we needed right away and no extra charge for an hour late check out

i never did use the gym, business center, or breakfast room

fairly new, comfortable beds, great gym, very clean, great staff

breakfast was nice but some items were empty ie: bagels, bread,

cleanliness of the room and breakfast

very nice clean rooms. breakfast was great.

really big spacious room . the gym was awesome !

pool was nice

i can't believe i paid $400 for a room with a view of the hallway next to the laundry room where all the maid service staff liked to hang out

pool area was great

we stayed after a 49er game, the onsite restaurant/ bar was full of drunk, loud people, not kid friendly in my opinion but food and service was

i enjoyed the balcony, the bed was comfortable, coffee and kitchen.

they have laundry room so you just need to exchange for coins at the front desk

the gym is a joke, but at least they have a treadmill, no dumbbells, no weights

the pool location and the hospitality room size was too small

pool not clean

breakfast left some room for improvement, but i'll chalk that one up to the pandemic still going on

nice taste breakfast, we had pulled pork tacos

breakfast could have more variety, e.g. provide some salads/vegetables.

new and clean hotel. media room has a nice pool table.

spacious room, well- equipped kitchen

suite layout with a kitchen was perfect for long stay

mini kitchen it was wonderful also the bedroom i love how spacious everything is

total comfort on the bed, pillows, had a ceiling fan, the breakfast was great, and the staff was extremely friendly

friendly staff. heated pool. great breakfast.

the room is so spacious and clean, and breakfast was amazing.

this time we didn't use the kitchen but that is a plus

great kitchen setup in room and rolling table and setup/layout to make room feel biggger

it was very clean and quiet plus it had a full size kitchen in the room.

also, the security in the pool area is something i would like to commend

service, nice pool lounge and common areas, nice laundry and gym

very gorgeous and bright inviting room especially the kitchen and living room space was very spacious and comforting

family was at the pool most of the day and fire pit in the evening didn’t give others the chance to enjoy since

friendly staff and well located....price good.....i like the pool table....and free parking...

floor room was right next to the gym - woken up at 6-7am each morning to gym equipment banging

pet fee was also relatively low

nice size bar for drinks and and a gane of pool or go swim

room service, good service at the front desk, spacious showers, nice couches in the room, decent pool table near the lobby

the continental breakfast was great

the bed very comfy, breakfast is good and the staffs excellent customer service

pool hours

the breakfast was amazing comparing to a lot of other we had in those last two weeks in ca- there was

no chairs by pool, prob due to social distancing

weren’t great, the staff closed the pool area early with no flexibility

the pool was unfortunately closed but that’s understandable during these times

pool closed. but understandable

called to get a early check in and front desk was rude and told me to wait until 2:30pm to check in on christmas

the gym was well equipped

ev charging, clean rooms, good breakfast

there is a laundry room and also an exercise room (did not use)

the bed was very comfortable. relaxing spa and pool. enjoyed my stay very much.

we enjoyed the spa and breakfast.

i also loved the fact i was able to get miso soup for breakfast l

wifi has been regularly hit or miss for a year of -avg monthly trips for 2+ days

grave yard desk employe rude! i ask questions about wifi! ...

wifi & tv signal were terrible

i did not use the wifi at the hotel there for i can not comment on it.

wifi connection

the gym is open 24hrs and the pool is open until 10pm they have towels down there for you

the room layout was the best part, because you have separate areas with kitchen equipment was super convenient

could use a little more gluten-free options for breakfast

nice area but car is recommended to get around. gym was better than most similar hotels.

the spaciousness of the rooms, fully-equipped kitchen, excellent breakfast, great location

breakfast was good although the waffle station got a bit manic with kids making their waffles, but they were enjoying themselves

breakfast staff was only assisting the customers who tipped her when asked to restock items

that it had a full functioning kitchen.

breakfast selections were great

pool + small fitness center

the wifi was strong and reliable, which was a huge plus

the gym was well-equipped, and the cafe on-site was perfect for grabbing a bite or coffee in a cozy

pool didn't have towels. had to call and it took a long time to get any.

close to the 49ers stadium close to shops and take away pool was nice

excellent location great gym

good wifi and streaming on tv which was great

they have no food, no bar ,no maid service ,it seems they should let that slide

til 1/1:30 for weekends and a 24 hr cvs and liked the rooms and it s bathroom and nice clean gym

my spouse was snarkily asked if he wanted to pay for the two bananas he chose at the breakfast bar when i was in our room recovering from a surgery

we also ate and drank at the bar on the first floor

like the breakfast and my kids love the bi-level suite

great breakfast

pool looked nice, and buffet breakfast was great and had lots of selections

breakfast is awesome

very nice room, kitchen, easy to park, top location, top price-quality balance

then 1 time 1 guy just followed me walking n all n gym n i was scared i pretended no language ud83dude43 i understood

pool, laundry and gym was closed.

breakfast staff could have been a little more attentive to the television that was blasting about

everything even the bag breakfast

the breakfast was good. and pool.