wifi, gymn, staff, restaurants nearby

we were told that the creekside

breakfast was excellent

staying in 3 different rooms - there was a nice conference table nearby, and the tables in the breakfast room were available

liked that the hotel had a kitchen with a stove, dishes, silverware, etc

it is very clean here, rooms are very very clean, nice pool, and pretty surroundings

breakfast was wonderful

breakfast could have had more variety instead of the same dishes every day

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

consistently great, very good breakfast,location

wished for more tables to enjoy their great included breakfast.

breakfast was just right. typical continental.

the gym and the small bed for two.

full kitchen, i loved

wonderful front desk and housekeeping staff. great breakfast and complimentary laundry

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

on site laundry facility was very useful

that the spa was open

the room was big , great breakfast burrito! pool and hot tub we're good as well!

good outdoor space and heated pool

your people when they book that you are having a paint nite, our anything else going on in the bar so they can attend

didn't like absolutely that there were no laundry facilities

clean, very big rooms nice spa bath

great front desk staff, unlocked clean pool and hot tub spa

plus, early check in was available

the 'free' wifi was ridiculous . . .

pay for wifi and it does not work anyway

the tv was not working so they let me use the wifi to do my work.

wifi coverage is poor, though it is paid

the wifi, even after i paid for it, was non existent

late check out, no problem

i asked for a late check out and the receptionist said is ok, later he became so rude because a arrived 2 hours

the room was nice and big, clean, nice staff,breakfast was decent for a hotel breakfast.

breakfast was good. pool was great for my 6 yr old. didn't use the kitchen but will next time.

it was helpful having a kitchen and laundry facilities

there is a wonderful breakfast, a pool, quiet rooms and kitchen areas

breakfast was good. pool was great for my 6 yr old. didn't use the kitchen but will next time.

stylish, clean and comfortable with great amenities (this one in particular has a bar with food service and the grounds and pool are

friendly people loved in february the hot tub and pool was heated use the hot tub

i like the ability to reserve the gym ahead of time

pool and bar being open was nice, also a gas station and a applebees in the same lot

pool and bar being open was nice, also a gas station and a applebees in the same lot

convenient, pool, good room size.

the kitchen included with the place,

it was impressive to see how they kept the breakfast station constantly stocked

loved having a kitchen, but the fridge was super noisy.

no breakfast

there's a gym, laundry room and all the rooms are fully equipped and mostly suites

a room under/next to the laundry room so it was loud and shaky

spa tub was nice overall size but oddly shaped

and dime, excessive chargers slow to return deposit, late check out fee charged multiple times, made the reservation through this app they said it's

facilities (gym, breakfast, guest laundry, easy parking), spotlessly clean, modern decor, good location,

we needed early check in (early flight), they were able to accommodate

laundry room

am allergic to tide laundry soap

laundry services are cheap

laundry (takes quarters) and ice machine on the property

breakfast was wonderful, would like some decaf black tea though.

room was clean & spacious. very comfortable. breakfast was good, plenty of choices.

breakfast was good however there was a large trail of ants on the tables where the food were so we

the cleaniness of the rooms. the breakfast was good.

when i asked for a late check out he offered an additional 30 min past check out time, which i thought was pretty lame

listed 3 adults in our 2-bedroom suite; however, only 2 regular and 1 decaf coffee pods in the kitchen

loved all the accommodations with the kitchen

there is a small light in the kitchen above the stove that can’t be turned off

really i would say we enjoyed everything about our room, and the breakfast offered was much nicer than i have ever seen at other hotels

the studio suite with a king bed and mini kitchen had everything i needed for my stay

room was nice, the staff was friendly, the location is great, the pool light didn't work, and needed some chlorine

like that when we needed a late check out they were very friendly about it and gave me an hour and a half the other one (ez8)

asked for a late check out

swimming pool, walkable distance to the downtown.

to downtown night life- staff was friendly and accommodating - really like the early check in and late check

the kitchen

the pool could have been a little bit heated, that would have been perfect but it was warm outside so

the pool & jacuzzi was nice on a hot day

pool was closed for repair, but we knew that when we booked.

friendly staff and great breakfast.

freeway close yet in neighborhood setting.close to great breakfast and lunch eateries.

ed is an awesome owner, very accommodating, thanks ed for the early check in approval

is the coolest hotel but i think a little overpriced lots of college kids also but it’s a great hotel you won’t be

the outage made it impossible for me to work from home as well as very difficult for my kids to attend school online

the location was very close to several malls, mini golf/arcade and the sapp center

and really enjoyed the breakfast

there was a bar downstairs

close to sap center, close to downtown dining/bars, very friendly staff, bar on site

the morning breakfast staff were very helpful as well

the pool is smaller but nice

and there was nothing could do to help me when my phone wasn t working or connecting to the wifi

shower needs more power; wifi should be free on all floors.

wifi wasn't free to my knowledge.

paid wifi not convenient

gave me free wifi.

breakfast was excellent

to some special needs i asked about and was able to assign me a good room location and a late check out for my circumstances

rooms are spacious and clean very comfortable bed included breakfast was amazing - fresh, exceeded all

breakfast that is offered had a sufficient variety of items, but the eggs, potatoes, waffles, and

plenty of parking, very clean and had a nice breakfast.

gym, hot breakfast, cookies on arrival, coffee/tea/hot choc always available

breakfast food was good, varied, not just continental pastries

very friendly staff, great breakfast selection

the staff was nice and the breakfast was good.

clean, pleasant staff, good breakfast, great location.

new hotel, exceptional value for money nice quite room tasty breakfast with omelet bar laundry facilities in the building comfortable parking space very friendly staff good

it would also be nice to add a jacuzzi by the pool

more halal food options for breakfast

pool was cold

breakfast in the hotel is very good with various choices

great location, friendly and helpful staff, great breakfast

the pool area was maintained and refreshing

the breakfast was good. i like the waffles, but needed strawberries.

shower curtain let the water out and had puddle on the floor, didn't have laundry bags in the room

on the topic of food, this best western location did provide their guests with complimentary breakfast which included beverages, breakfast sandwiches, cereals & oatmeal, toast/bagels, and even

i also loved the vending machines in the basement by the gym with snacks, drinks that matter (e

doesn’t have a bar that opens late

to room have no clue on when it will be restored need to check out by 12 and were not offered late check out on a multiple night do not expect housekeeping or your bed made they do not do that

the restaurant and bar do not stay open late to accomodate residence

was dated, gym had limited equipment, room was small, had to ask each day for towels

free coffee all day free laundry

kitchen. gym. laundry room.

was great, location was good, decent gym, parking was good, nearby restaurants and

clean, comfort, lots of drawers for clothes, laundry room is complimentary, starbucks across the street, excellent

staff is incredible and very helpful! love 24/7 coffee, love the free laundry.

needs better breakfast options

no continental breakfast!!

love the rooms! fridge, microwave, and complementary breakfast. ❤️

breakfast option was a pleasant surprise

continental breakfast could have been better

the location is great. walking distance to many places to eat. free wifi.

had no wifi

decent room and right next to transportation. free water and wifi.

free wifi and bottled water

was very comfortable, however the wifi and cable was not so good

great breakfast

the gym was awesome

didn’t use kitchen but probably is good to have for longer stay

breakfast was pleasant and comfortable. just the warm feeling all around.

i enjoyed the continental breakfast

quiet, all stores and market just walking and personal very nice, and they allowed me to do a early check

they gave us things we needed right away and no extra charge for an hour late check out

we were accomodated for 1 hr early check in

only complaint was that there was a 30 minute late check out

easy to find, good parking, ev charging stations

we were able to check in late our first night there when our planes didn't land until well after 9 pm

wifi did not extend to this room

clean, newly-decorated rooms, plenty of sockets, superfast wifi, cheerful and friendly staff, and a better-than-expected lobby breakfast that was still going

when she finally did, she did not give me any information such as the wifi password and breakfast hours

the rooms are pretty new and recently renovated. wifi worked decently.

wifi was sometimes not available and breakfast could have been better

they closed the pool at 8:30pm even though it was advertised to be open till 10:00pm.

pool was warm and close to our room

showed pool on premise, but the pool was under construction, we could not access it

clean, nice rooms, pool, mini market and restaurant inside.

advised there would be no pool open due to construction before booking

the breakfast was more then i expected, i figured bagels and cereals with pastures they had eggs

laundry on premise though advertised

laundry on premises

breakfast room with tv and board games, great housekeeping, helpful staff, and laundry room

great breakfast

the gym was great along with the

the pool was lovely and warm, breakfast was excellent though light on healthy food

the gym was nice and the facility was very clean

small parking spots. pool was closed too

were deceiving on the size of pool, however, it was very intimate and clean, we made the most of it

location and breakfast are very convenient and breakfast helps start the day especially for kids

there wasn’t a pool or jacuzzi however there was a small gym

gym, breakfast was great. front desk very helpful.

the gym and breakfast ud83dudc4dud83cudffd

didn't really care for the gym. was minimally equipped.

necessary a dislike but rather a note - breakfast is currently suspended due to health regulations

breakfast was awesome

also gym was good

breakfast was a nice surprise

gym was clean and had new equipment

the space was very comfortable, and we appreciated the added bonus of a kitchen and office area

was no breakfast because of covid :( but this is the first hotel to ever have a full kitchen which is amazing

large room, with desk corner, well equiped kitchen corner (with large fridge and microwave for your doggy

the full kitchen was so nice

nice and roomy with kitchen. bed was comfortable.

cleaning - sink was clogged with hair - bed was very uncomfortable - room was across from the laundry room, and the washers woke me up at 5

no breakfast...pay for wi-fi...pretty basic

there was no breakfast, but there are good restaurants close by.

no coffee, no breakfast

heated pool, i stayed 2 different times, the first time, i had a deluxe room and its location was better

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

there is also a small business center and a gym

close to shopping, breakfast.

breakfast simple cereal, juice ,coffee

there was no breakfast and the pool was not open.

breakfast was nothing special, i only went once

didn't have breakfast when we stayed, but will difently try it on our next stay, every time we come into san

i would have perfered to eat breakfast in their area but they closed it off

the breakfast was pure delight just about anything a person would want to eat

breakfast was a series of little to-go packages, kind of a joke but i wasn't there for the

boiled eggs with a pastry for breakfast. i always need a bit of protein so this was great.

stayed here for our recent wedding, the staff was exceptional, they allowed early check in for us and our guest as well as made sure we were comfortable, gave us a free

laundry facilities were maintained with messes cleaned up at the end of the day

the pool was a little bit smaller than i expected.

the bar was good

gym was ok basic

nice size bar for drinks and and a gane of pool or go swim

the breakfast was good. and pool.

pool, laundry and gym was closed.

spa was great added touch. i enjoyed it.

everything was clean. everyone was friendly. the breakfast was great.

complimentary breakfast. a clean, comfortable pool and hot tub patio.

i like that they had a full stocked bar inside heated pool 24 seven jam free breakfast include quiet area

there was no flexibility for a 3 hour early check in...

appreciated that the breakfast was actually available for a while after the posted closing time

i like that they had a full stocked bar inside heated pool 24 seven jam free breakfast include quiet area

clean, secure, pool

wifi is working well

had k-cup coffee machine in the room and wifi worked great

newly renovated room, comfortable beds, very good wifi, free parking, free ice cubes

dresser, comfortable bed, nice towels, hair dryer, free wifi, breakfast, the ease of using the room keys, the keurig

room, wifi

in from pool area

loved airport shuttle service

the lobby pools and room were good. staff was friendly. room was big and clean.

breakfast needs to be included

they offer a very early check in and the location is easy and convenient .

pool and hot tub were a welcome aspect after working all day

awesome selection of breakfast food and nice outdoor area with a pool table!

beautiful ud83dude0d veterans family disabled accommodation early check in he was a great staff

the comfy bed, the good ac, the spacious room, the quiet, the breakfast!!!

it’s very clean, peaceful, and the pool & spa was amazingly warm and clean!

the small gym

to my arrival, the staff all throughout my stay, the breakfast bar, the cleanliness, the clean pool,

the gym was versatile and very resourceful

gym needs a tv.

kids friendly

close to the airport. 24hr reception. friendly staff. laundry service.

very good facilities as the gym and pool but did not try it

the room looked out at the pool area and inner courtyard, giving it a sense of privacy, and very sound proof against roadway

the room was clean, bed was comfortable, and the gym was nice

cleaned room, nice with the laundry room

wifi kept cutting out as i was trying to conduct a webinar

my wifi was not working tv not working bathroom oil in shower

bed was awesome, bathroom and room pretty clean, and wifi steady throughout my stay, near to the airport and the steaks are pretty good at the island

slow wifi but we liked everything else

wifi didn't work in my room

sometimes the the wifi would come come in& out...but overall our was great!.

wifi in my room was very poor i had to work in the lobby

the wifi on 3rd floor works awful, you can connect, but can be disconnected after some time.

comfort of the bed - room was clean - wifi was good - a lot of parking - pleasant stuff helped me with everything - good breakfast could

wifi was intermittent

convince to the airport . shuttle was very convenient. bar and menu were very good

has this hotel listed with free shuttle to the airport

communication and expectations and experience with the shuttle pick up from the airport or lack thereof

bed and the bathroom the bar and the staff at checkin.

he sent the shuttle to come get us when we dropped off our rental car before we even called

large parking lot (i usually drive a big box truck)

i loved having a full size kitchen

closeness to laundry room as requested

was great until i saw a baby cockroach go back behind the microwave when i returned from breakfast and turned on the overhead stove light

kitchen was nice

comfy rooms and hangar bar and grill downstairs + covered parking! = amazing!

customer service, every spot is clean, the gym is perfect with sophisticated and new machines

was very clean, bed was comfortable, plus there was a bar and restaurant on location which served great food

and the wine i got with them was fantastic, served by friendly and helpful bar personnel

location and shuttle

breakfast was nice

would be better to have shuttle service available earlier since i had a flight at 6am and the shuttle service started at

shuttle should start earlier, we had to get a taxi

pool was a little small and there didn’t seem to be a manager on duty to watch over the pool area

room, courteous staff to include the bar and snack bar

we enjoyed pool to relax after a long flight with a stop over prior to an onward flight

no indoor pool or jacuzzi.

oh, and do let shuttle travelers know exactly where pickup station 10 is located

the staff was exceptional; every single person, from reception to shuttle drivers to breakfast crew, were so friendly, we really felt welcome

thing that could benefit from being different is that the skyport bar and grill should stay open longer

room, breakfast, room service was super good, everything seems to be neat, i really enjoy my stay

the breakfast was good, plenty of choices for everyone

breakfast was great, good variety. overall a very good experience!

room size is good. gym facility is great.

very nice clean rooms. breakfast was great.

and hot tub enjoyment but the hotel was still using the covid excuse to keep the pool, spa, and gym closed

breakfast was excellent ,we want to say hello for alma she caring the kitchen was so helpful and nice

was expecting full breakfast, but the kitchen was closed and they provided only little bags with snacks

old building i picked a hotel with breakfast the kitchen was under renovation in the morning between 07-10 you are supposed to get a small paper bag

breakfast

gym room is smelly....

the gym and area for sitting poolside

there is a laundry room for the exclusive use of guests: it has 2 washing machines ($2

there is a fairly well-stocked gym and various cross fitness equipment and underground parking

the gym is a joke, but at least they have a treadmill, no dumbbells, no weights

breakfast awesome

breakfast could have more variety, e.g. provide some salads/vegetables.

spacious room, well- equipped kitchen

the breakfast was a bit disappointing but guess its because of my european

a little better variety with the breakfast

was wonderful, walking distance to matrix 8 casino, buffet breakfast was excellent, staff were professional and

the pool, hot tub, and breakfast were all excellent

they have a wonderful shuttle service and we were able to turn our car in early and save big$$$ beds awesome too, best

had a gym

after returning to our room, i stepped outside the patio door to look at the pool and hot tub, and i was pleasantly surprised to a find a softly cushioned lovesest shaded by

i had an unusually large number of questions and requests - phone charger issues, late night laundry needs, microwave use that they solved wonderfully

location and early check in

really clean . amazing breakfast. nice pool.

parking was almost full. pool opens only 10am.

location, shuttle service

easy access to airport with a shuttle and the ability to leave our vehicle.

my most favorite thing about hyatt place is the free breakfast

shuttle runs at very limited hours and capacity

the gym and pool are nice

kitchenette was perfect

breakfast was fair

the breakfast was excellent. but some bottles of water need to be placed in the too.

liked the townhome concept. there was a pool and laundry facilities on site

and i love the free laundry and everything is ready

only the swimming pool was closed , and the carpet in the room was dirty ,

room with kitchen and cooking utensils, perfect for a travel with a group of friends or damily, nice

breakfast is good

the room was spacious and had distinct living/sleeping/kitchen areas

the spa was cold...just a tad bit warmer than pool. was hoping to relax in a warm atleast spa.

needed more breakfast items

was not able to use gym or pool

no laundry soap on site

i ended up having to link the wifi to my phone, then link my roku via my cellular hot spot

wifi was reasonably fast, although there are many rooms

i was able to work with the wifi and also feel secure with the surroundings

i liked that there is alot of stores near by and the wifi is

free wifi and genius bar perks in room

the breakfast

very clean, pool, gym, breakfast.

kids running through hotel and gym room while i was working out

breakfast was reasonable, however they had begals but no cream cheese, the cereal was a choice of kids type or two flake type cant do either one

and kids running thru the hall way

clean, comfortable, convenient and not too busy and loud. enjoyed the breakfast.

the complimentary hot breakfast was good with a decent variety of food items, which seems to be a rarity these days

the breakfast looked fabulous (my so ate breakfast and said it was fabulous), we even used the laundry service because we had no clean clothes since we were cancelled

the breakfast was good lots of choices

i love the rooms and the pool

we enjoyed the spa and breakfast.

could only be better if pets stay free ($25 pet fee)

wonderful breakfast

the bed was very comfortable. relaxing spa and pool. enjoyed my stay very much.

rooms are great, pool area and spa is fantastic. one of the main reasons i book here.

there was no breakfast and then in the morning there was a crew working at 8 am pressure washing was being used

the free breakfast was packaged sweet rolls, bananas, milk and cereal and coffee/tea, not the more elaborate

understanding of what it is that i needed and expected, we asked to stay a little longer in the pool due to heat, they agreed

do they get a breakfast in the pool everything so i will s stay it again

the pool was not in use

good wifi and streaming on tv which was great

my spouse was snarkily asked if he wanted to pay for the two bananas he chose at the breakfast bar when i was in our room recovering from a surgery

they have a restaurant and bar that we have yet to try but i heard it s delicious

had the basic necessities plus free breakfast and access to the bar at night

til 1/1:30 for weekends and a 24 hr cvs and liked the rooms and it s bathroom and nice clean gym

if you need urgently, there is the laundry, just 15-20 min

pool area was great

our room was next to the pool so it was a little loud, which is expected at a family hotel

that the hops bar was closed. selected to stay there for that reason but still had a great stay.

double bed was on the lower floor near swimming pool and staircase so kind of noisy.

this time we didn't use the kitchen but that is a plus

great kitchen setup in room and rolling table and setup/layout to make room feel biggger

breakfast, comfortable beds , guest laundry room, and complementary waters if you’re a hilton honors reward member

suite was roomy, kitchen was satisfactorily equipped, hot oatmeal was very much appreciated along with hot buffet

nice full-kitchen option in north san jose

separate living room area with a kitchenette that had a full sized refrigerator, 2 burner hot plate and microwave

staff was very helpful with accommodating us with a late check out because of our changes travel plans