the two tvs, the breakfast and the pool were nice bonuses

the spa was really nice and relaxing as well as clean.

breakfast area well staffed (helpful and friendly). offerings good but not memorable.

the breakfast food was great

comfortable hotel at a great beach town; has an outdoor pool and a small warmed jacuzzi; proper gym; decent wifi; not far from cafes, shops and restaurants; one of the higher standard hotels

although the staff was great working with my kids to troubleshoot the issue

updated, clean, 24 hour specialty coffee, good breakfast, gym, pool hot tub.

the little gym was great

due covid-19 they have a brown bag breakfast that had a little bit of everything you could want

the pool and hot tub are also great but the tub is busy

it was like a home away from home, the full size fridge was the best well as the full kitchen

allowed early check in and late check out

the room itself was spacious, with a full kitchen and king bed

i would suggest a ceiling fan over bed and in kitchen

the balcony and ocean views. fully stocked kitchen.

the continental breakfast was a nice bonus

breakfast was good

currently are not offering breakfast at this location

parking issue no coffee til breakfast time

the coffee in the morning along with breakfast pastry’s and fruit is perfect to get the morning started

the room was beautiful and very comfortable, and breakfast was yummy too

nice staff, good breakfast, good location.

staff, breakfast, fireplace

the room was nice and the spa bath was awesome

breakfast delicious, and the right size

front desk put us by laundry because he wrongly assumed we were staying 4 days instead of one

breakfast was excellent and very filling

breakfast needs little more variety

team, flexible about check in time, giving advice for laundry nearby

the bed was extremely comfortable. the free breakfast was great and he room was beautiful.

lovely pool

would have loved a hot tub, or the pool to have been heated.

vintage motel with a pool

the pool is so cute, and the motel is small

there’s a darling little pool and a great santa cruz vibe overall

the kitchenette was a plus

only critique was that some of the kitchen-ware did not fit the oven, but the staff was very accommodating

the cottage had plenty of lighting through windows (which i really think is important) and the kitchen was also well equipped with all the basic gears that we needed

having kids and let’s it’s nice to have a kitchenette which was perfect

room, kitchenette really nice and surprisingly well supplied, lovely table for eating

intermittent wifi service

the wifi is spotty. there is no microwave in the room :

�2^

wifi was strong enough for zoom meetings

fees that i was obligated to pay even though i did not use any of the amenities aside from the wifi

kitchen space with couch and table.

the small kitchen attachment.

always plenty of parking & liked being next to the laundry room so i knew hot water would not be an issue

the staff was helpful. there is available laundry for visitors.

swimming pool, laundry, kitchen, staff

was able to do early check in

coffee maker did not work,spa upgrade did not meet expectations

com listing, the spa was out of order and the pool heater was not working (so pool was quite chilly, although

clean, comfortable and in a great location for me. i didn’t try the pool or spa unfortunately.

the tub spa was broken

the spa tub was not working and we haven't received any money back.

working to give me a downstairs room, offering a late check out, where to go in town

room had a kitchen too, everything but a stove

it was clean, large bedroom, separate kitchen with a sink, comfy beds, large closet area, upgraded shower, newer floor

shower rehab was nice and enjoyed kitchen area

room, even had a separate kitchen area with fridge and microwave

friendly staff, nice room with balcony, early check in no problem

there are so many varieties of breakfast and for free

and breakfast, which we didn’t expect, was a great bonus with enough items to choose from

free breakfast with the 'waffle maker' ud83euddc7 ud83dude0b omg are so good and right next to the

about everything we had questions about and even called us when our room was ready for an early check in

every time we needed something as two of us broke out in some kind of rash, whether it’s the laundry detergent or the fact that the sheets weren’t washed but whatever it was it wasn’t cool

the laundry room was locked

found used medical needles in laundry room

great staff, great location, and they allow dogs! guest laundry is good too!

found staff in the laundry room

no late check out, pool is smaller in person than in photos

awesome front desk staff, very clean rooms, comfy beds and pillows and nice continental breakfast

the breakfast was yummy and pleased both adults and kids

they serve breakfast that's what it says on their advertisement but all they do is give a granola bar and

free breakfast was very good

breakfast location

hotel was a easy walk to the boardwalk and the breakfast they have in the lobby was very good

pool was small for the kids

loved the waffle breakfast

pool was nice kids had fun

parking was hard at times. pool was not heated as told.

everything! enjoyed the pool and hot tub.

it also said heated pool but that was across the street

i also like the fact that the jacuzzi and pool are clean and well-maintained

early check in

the kids loved it and did not want to leave

friendly, staff/ kids enjoy the heated pool

from a staff saying we had neighbors complaining about noises in our room than he says do we have kids and i only have a 7 year old and teenagers

friendly and responsive service from the valet parking, receptionist, to the bar tender in the lobby

staff was not friendly, never told or explained where the pool was or gym

nice lady at counter office. got early check in & out late, authorized.!

we got early check in

no pool but hot tub great

excellent location, clean spacious rooms, a great selection for breakfast.

the gym should be open longer or always

room was a little noisy due to street noise and sound from pool area.

chips and sprinkles made the breakfast a real treat for our 8 yr-old

sufficient toiletries and even toothpaste provided along with a disposable laundry bag which was a pleasant detail

no laundry

room, unhelpful staff, guest laundry dirty and uninviting, dryer didn't work

air conditioner did not work, window could not open, smelled like dirty laundry, treated rude, no hbo or wifi as advertised

torch lite website states that there is a pool and free breakfast and a laundry room

pool was not that clean.i haven't used it but it should be cleaned.

product odor), centrally located (15 min walk to beach boardwalk or downtown), safe area, heated pool, quiet room, good maid service, relaxed 11:

it may not have everything some of the newer hip hotels have (indoor pool, exercise facility, bar, etc

the pool was really cold

there is a swimming pool for guests to use

clean, great breakfast, very helpful, friendly staff.

the pool and spa were clean

little bar area is not very welcoming

free breakfast, pool, laundry, workout room

and a small, but very pleasant bar to have a drink late in the evening

we got upgraded to a room with a kitchen

i would appreciate a few simple items for the kitchen

great value- i didn’t know it came with a kitchen too! we will return!

and very big two rooms with queen beds, big kitchen inside the room with facilities,good and clean bath room

kitchen was good to have with a full-size refrigerator

free parking and early check in

they had laundry service but we didnt use it

everything was great. loved the kitchendh

plus it’s pretty closed by the coin laundry room, it’s hard to take a nap or short rest because of the noise people using the room

there was also kitchen anex which was great but there was no kitchen staff (even no plates or cutlery)

my room had a kitchen

the hotel was generous to allow late check out.

what i liked was that it had a pool and a hot tub, it also provided free breakfast.

the pool was clean and warm, we would definitely stay again, great value for money, as well as being

heated pool was awesome

we were upgraded to a suite. that was a good gesture, the pet fee was high.

staff was friendly, the bed was perfect and adults only was the best especially with a house-like building

we were 2 adults with one bag each and had no space

was only 1 croissants and one small danish on the tray that was supposed to be breakfast for two adults

the kitchenette. very large fridge 4 burner stove enough counter space to use

not the hotels fault, but rather the parents it was just a damper to our “relaxing” spa time

comfortable bed ability to late check out

the size of the room, the indoor pool/spa and it’s walking distance to santa cruz

thought it was spacious and very clean the staff treated us very well and it wasn't too far from the beach but

pool and shower were great, staff was amazing. very clean! great ac

pool and breakfast closed due to covid

we went there a day before to check if it's possible for early check in because we're getting married at 3 pm, the check in time

staff were friendly and when i asked if we could have a late check out they were happy to give us an extra hour

good breakfast, clean rooms, friendly staff

and odd that free wifi is not included; nearly all hotels and motels include free wifi

unfortunate the hotel's wifi is an open system, which apparently is less secure than one requiring a

nice pool, free parking, free wifi

dead bug on pillowcase, lack of seating/dining area in room, no microwave, was not informed of wifi password

internet on wifi

the pool was not heated

they gave us a late check out

the pool is small and cold

the pool was in a very nice location on the property

pool wasn’t heated.

location location location, it was close to family bowling and the boardwalk and miniature golf.

early check in

mini coffee bar could've included more coffee pods and liquid coffee creamer

also no refreshments as the bar was closed

put a small hand towel bar next to the sink

there is a thai restaurant and bar next to the rooms, so if you don't want to go far, you can head over there

shower is strong and there is a free ev charging station

the accessibility to wifi tv was horrible

free wifi

wifi was out - i was told by the desk that i had been emailed but don t see anything

available parking, the bathrooms are really nice, wifi, beachy aesthetics

wifi was also very spotty

very happy that breakfast was included

rooms were fine and breakfast was actually okay compared to the standard in american hotels

in and out, best treatment in the office, great breakfast, very clean rooms as well as

perfect location, breakfast was superb. couldn't fault this.

the breakfast was excellent

wifi was spotty at times, and the walls sometimes seemed thin as we could hear our neighbors next

ld

dn't know it/ couldn't find it), couldn't address the broken remote problem

wifi password and check out, were my only two questions, but it seemed like a hassle

strong wifi

check in and out was easy and we were offered a complimentary late check out as well

we got here early, and neal in the office moved his vehicle so we could park ours in front of the office and offered to keep an eye on the bikes

the breakfast area did not have enough seating and felt chaotic

food and drink available in lobby close to beach pool and gym clean

liked the gym and the breakfast

kids in pool were not being watched by parents and parents were smoking at the pool

kids wanted to swim

pool was close

clean, and they had everything i needed, comfortable beds, room service daily, amazing breakfast, laundry room

continental breakfast, fitness room, swimming pool

the breakfast and how clean everythig was

clean, and they had everything i needed, comfortable beds, room service daily, amazing breakfast, laundry room

thank goodness for the on-site laundry

0-15 min walk) and the distance to the beach is arround 15-20 min(running) as a vegetarian the breakfast includes fresh fruits yogurt cereal waffles coffee ofcurse and for the beef lovers they

they let us do a late check out (1). breakfast is nice. good price.

was very helpful - we are from the east coast so when my kids were up at 6:00 a

the rooms were clean and rooming the staff was very friendly the breakfast was very good evert

my family enjoyed the pool the beds are super comfy

like how close the location is to the boardwalk and my kids love swimming in the pool

they had a pool and beach toys, which would be great for families with kids

i didn't like that the weather wasn't better. the pool looked awesome! ☺️

and wasn't thrilled kids were running around screaming & being loud in the pool

everything. super staff, lovely bedroom, excellent breakfast

asked for an early check in and they were very pleasant about accommodating us and they texted when our room was

breakfast was fresh and tasty, everything was vegetarian friendly

) and the room had a massive bathroom with a spa bathtub which was great

provided baked dishes for breakfast along with the normal breakfast fare plus afternoon treats which were delicious

the gym equipment is good quality and works

good breakfast, small gym, room has air conditioning and heating, microwave and refrigerator, spacious room, free parking

nice clean and close to stuff. the spa tub was amazing the room was a nice size also.

friendly staff, breakfast had a good spread and no hold ups whatsoever.

there’s even a small gym

hot tub/spa area gloomy and dark. tub was covered. did not look welcoming. very dated. no pool.

nothing about the property! their website just doesn’t have the hours of breakfast + pool

no free breakfast like states in ad

was great to have laundry facilities

,breakfast was good for start of day

free wifi

only thing i didn t like is that the wifi is on an unsecured network so i didn t feel comfortable going on line

very friendly staff at valet parking and reception. room was big, wifi worked well. nice view.

beautiful view, very clean rooms and lobby. awesome heated pool. free wifi. family friendly.

noise level in hall after hours. but kids will be kids

i think the property is the selling point for me. my girlfriend loved the spa in the room.

the view was amazing, the hot tub on our deck, and the breakfast was great. best hotel stay.

we got the grand king luxury spa room and loved it

close to the beach, watch the surfers, kids playing in the surf

the breakfast and wine and cheese bar in the afternoon are an added plus

free parking and wifi

location, parking, wifi.

beds, fast wifi

breakfast, especially with kids

asked for a late check out so we could drop off our kid at uc santa cruz in the afternoon and the manager

the pool and the service.

staff was friendly and accommodating. breakfast was good

i just wish there wasnt pool hours

very clean and well kept hotel. free parking and good breakfast, best waffle ever!

indoor heated pool and friendly staff

guest laundry didn’t work properly- took the money for washing powder but no washing powder

could hear neighbors kids running and slamming doors. very loud.

i used the laundry, it was a good location for my friend to pick me up

also, there is a soccer park across the street with noise from games

8am there was a lot of commotion and noise coming from outside probably because the storage/laundry room was 2 doors down or whatever but i was up then anyhow

and they even gave us an hour for a late check out

spa bath a bonus

the spa is hot and private and open until 11pm

breakfast needs plain oatmeal without sugar.

could hear and feel kids jumping around

we didn’t use it but there’s a laundry room if you need

pleasant and relaxing. the breakfast is not to be missed. it was very quiet.

short drive to the beach, clean, friendly staff & nice gym

great staff, super comfy bed, very clean, modern tv, good breakfast, nice gym, free parking.

cleanliness and outstanding complimentary breakfast.

the spa was out of service for my entire stay

the heated pool was amazing

gym is small & lacking some mats

pool and spa have been out of commission for the last several months since the last time i stayed here for

across from a gym and a beach view ud83euddd0

last name - i found that out when i needed to find my reservation in the app so i could use the wifi

wifi antiquated, front desk very unfriendly, coffee maker not work in room.

both 4th and 5th floor did not have any wifi, which we needed to contact police/passport agencies/airlines etc

very disappointed in staff, access to wifi, room ok

staff, access to wifi, rm,amenities,

nice lounge / bar area where we were able to relax with food in the evening and kids play board games

i like everything! of course since covid-19 no bar but that’s nobody fault

rooms only cleaned every other day and one of our rooms not cleaned whole time kids were there.

staff was nice very under staffed though (poor kids) and management was no where to be found… 4 times we tried… still no call back

nice lounge / bar area where we were able to relax with food in the evening and kids play board games

the pool and the fact that it was dog friendly.

the pool was nice and the location is convenient

room great breakfast couldn,t get shower only room in our 80s would have preferred shower only but everything

nice pool

loved the breakfast !

decent daily breakfast (waffles, eggs, sausage, yogurt, cereal, fruits, toast, juice) friendly, helpful

the breakfast. could include healthier choices like oatmeal

cheese on the breakfast menu would have been nice - like american slices or something similar to make a sandwich

breakfast was great

breakfast was really good

area next to cinema & applebee's only thing swimming pool was under repairs kids were disappointed

i just couldn't get used to having to bring my towels to the laundry and pick up clean ones in the

of the rooms were occupied with laundry and clothes spoiling out of the rooms with police there in the morning also

staff laundry facility and they have a pool and endless ice

the shower was good, funky little setup, and good pool

no pool

breakfast only to 9.

got us in early check in

no breakfast but told great place to go.

did not eat breakfast there

someone living on end of parking lot in trailer but didn’t bother anyone

was able to get late check out without a problem

this place could use better and faster wifi

the front desk lady didn t even smile or offer the wifi password

decently nice room and furniture for the price, free wifi and parking

had no parking for us,had bad plumbing to shower it was gross to stan i'm dirty water

no room service unless you request

kids loves the pool

staff was excellent, breakfast was delicious and the hot tub and pool were both clean and heated

liked the variety of coffee and variety of breakfast foods

fresh cookies in the lobby, fresh linens on the bed, and fresh towels by the pool

was here with my toddler and having the on site breakfast and pool was perfect

too pricey for 2 days with no wifi

i didnt like anything it was dirty and they didnt even give me the wifi password

no microwave in room or telephone to call front desk to ask for wifi code at night

be fair we did not tell the staff or try very hard to make it work)

we were in the end unit. out the range for the wifi.

lovely period house updated with internet door locks, wifi, tv with dish, etc

wifi was also pretty good

i didn t have wifi during my entire stay

i could not get the wifi to work on my laptop

the gas fireplace was broken, and the wifi was so slow that it was essentially useless

large room, with desk corner, well equiped kitchen corner (with large fridge and microwave for your doggy

totally surprised we had a full kitchen in our room

room was clean and had a usable kitchen and a keurig coffeemaker

was no breakfast because of covid :( but this is the first hotel to ever have a full kitchen which is amazing

we'll appointed kitchen

to some special needs i asked about and was able to assign me a good room location and a late check out for my circumstances

excellent customer service, great onsite restaurant and a nice pool.

breakfast was excellent

the pool in the shaded area.

the breakfast

people, allowed late check out, inexpensive, comfortable beds, close to work

washing machine was broken all the time i was there the gym equipment was a bit outdated not bad but a bit

great gym, spotless , great equipment

great location. convenient. good gym

the best breakfast of any hotel i've stayed. excellent staff!

breakfast had many options to choose from. it provided a good start to our day.

the kitchen pan and pot was kind of rusting inside.

the kitchen is important

what i paid i expected expected not to be next to the laundry mat

idea of the kitchenettes not being stocked was all

gave me 30 mins for late check out

clean it was and that it had an oven with the kitchen

pet friendly with a kitchen

better breakfast like waffles

was no breakfast

kitchen. laundry facility

both were good, but i would also just prefer scrambled eggs, especially for the kids

nice big room, pool is great.

the amenities, breakfast, kitchen in the room

was amazing and the kitchen staff very friendly and attentive, our room had no pet odor even though they let you bring

thought there would be a hot tub...pool was too dirty to swim in

parking was right outside the room, just a few steps from the door

wifi does not work and i could not conduct business. horrible experience.

wifi did not work

the wifi at this hotel is really bad

better communication about services we could ask for. wifi pretty weak

slow wifi hair from towel location out of nowhere only 1 housekeeping out of 5 nights

i got the room with a spa tub and it wasn’t a very nice tub.

i was disappointed the spa was an average size tub and not big enough for 2 people

unless she did laundry as well as she interacts with customers

also a great gym to use

breakfast room wasn't too big, but we arrived half hour before breakfast was over so we might of