nice lounge / bar area where we were able to relax with food in the evening and kids play board games

enjoyed the bar and the food was very good

noisy in the evening while the bar is open downstairs

staff was nice very under staffed though (poor kids) and management was no where to be found… 4 times we tried… still no call back

i like everything! of course since covid-19 no bar but that’s nobody fault

that it had quite a few amenities; breakfast, gym, pool with lift, lit parking and bathroom configuration

loved the breakfast !

full breakfast was great

the pool was great, the staff were so kind and breakfast was amazing!

friendly staff greets me every single time, small gym is available

cable internet/wifi was terrible

very disappointed in staff, access to wifi, room ok

wifi antiquated, front desk very unfriendly, coffee maker not work in room.

roomed in #470, the wifi at first was not working, had to get it restarted

no info on restaurant on sight or rules or wifi

no breakfast but told great place to go.

pool time in evening on a hot summer day was lovely

very courteous staff and good breakfast selection.

pool was nice

pool water was too cold to swim in

�$e

intermittent wifi service

wifi, expensive food that wasn t very good unfortunately

the wifi is spotty. there is no microwave in the room :

fees that i was obligated to pay even though i did not use any of the amenities aside from the wifi

very nice rooms and great breakfast

we were 3 mins late on check out :)) in addition if they had spent 100 usd more on weights the gym would have been absolutely decent

was no pool or spa in this location

a pool/spa would be better though

spa tub not working in king suite, and toilet lid broke in other double queen room

the breakfast was acceptable, given the covid restrictions mandated by this administration.

very clean and well kept hotel. free parking and good breakfast, best waffle ever!

room was super clean and, the breakfast was delicious with many options

very clean and well cared for. free breakfast was very good and dining area kept clean.

breakfast was disappointing

5-9 pool was for kids and the noise that came with it

i was constantly washing my kids feet - especially before getting in bed

free breakfast was great the coffee was good and my kids loved the outdoor swimming pool and my room came with a private patio with a table and 2

the pool is small but warm so it was fun after a cold swim at the beach the location close to

the breakfast was better then most hotels we have stayed at and my kids really enjoyed it

clean, spacious, good breakfast, good location

everything was great!! the pool, breakfast the employees wonderful

everything was great!! the pool, breakfast the employees wonderful

great breakfast

door of the laundry room is not easy to use

the breakfast was good - make your own waffles

the breakfast was excellent

pool not open

perfect location, breakfast was superb. couldn't fault this.

- and there's even a _tiny_ pool

was awesome, had a lot of pressure and all amenities you need ( soap, shampoo and conditioner) breakfast was good too

sleep as we were next to the staff laundry room

the manager allowed us to early check in

i really enjoyed everything about my stay. breakfast was really good.

clean and wasn't noisy and plenty of parking has a real nice pool

always plenty of parking & liked being next to the laundry room so i knew hot water would not be an issue

having a kitchen and getting kitchen utensils was a big plus

the staff was helpful. there is available laundry for visitors.

kitchen space with couch and table.

laundry machines worked so i ran some when i was there

internet on wifi

nice pool, free parking, free wifi

dead bug on pillowcase, lack of seating/dining area in room, no microwave, was not informed of wifi password

unfortunate the hotel's wifi is an open system, which apparently is less secure than one requiring a

and odd that free wifi is not included; nearly all hotels and motels include free wifi

product odor), centrally located (15 min walk to beach boardwalk or downtown), safe area, heated pool, quiet room, good maid service, relaxed 11:

pool was not that clean.i haven't used it but it should be cleaned.

there is a swimming pool for guests to use

friendly lady at reception. pool was great. clean room with great facilities

it may not have everything some of the newer hip hotels have (indoor pool, exercise facility, bar, etc

free parking and early check in

long line for breakfast

to get too not too far from the boardwalk the staff was friendly and the breakfast was very good most places give u cereal and donuts but they had everything eggs bacon

let us eat breakfast even tho we couldn't check in yet

chips and sprinkles made the breakfast a real treat for our 8 yr-old

does need some updating and remodeling for more of the facilities, the laundry room was under construction, the hot tub wasn’t the cleanest but we knew they are working

heated pool

i also like the fact that the jacuzzi and pool are clean and well-maintained

it also said heated pool but that was across the street

machine, pool area and hot tub

early check in

rooms are extra spacious and very modern. pool and gym really good. free breakfast excellent.

great complementary breakfast

the pool was clean, warm, and gym was also clean with great equipment

staff used guests laundry room for the hotel's laundry, such as bed linens

little bar area is not very welcoming

great staff, great location, and they allow dogs! guest laundry is good too!

every time we needed something as two of us broke out in some kind of rash, whether it’s the laundry detergent or the fact that the sheets weren’t washed but whatever it was it wasn’t cool

found staff in the laundry room

laundry facilities. across street from 711

found used medical needles in laundry room

was able to do early check in

a room with a spa bath and got a shower

property with interior pool and some covered parking

reasonable distance to the exit .... access to the spa and pool

clean, comfortable and in a great location for me. i didn’t try the pool or spa unfortunately.

i must say the room and pool were great

the pool was clean and warm, we would definitely stay again, great value for money, as well as being

hotel staff was very friendly, we had a great room by the pool with an outside courtyard

are rude upon arrival, they charge you a daily pet fee of $50, $25 for daily parking, and a $1

nice outdoor patio and pool

heated pool was awesome

easy to get late check out time, location is great and staff is friendly.

the size of the room, the indoor pool/spa and it’s walking distance to santa cruz

the indoor pool is what makes us return at this time of year.

the swimming pool area should really have towels inside for after swimming.

very clean the owners are wonderful the indoor swimming pool, and jacuzzi were clean and heated

they even had a kitchen

the kitchen it had...

they don't provide pots and pans . for the rental of a kitchenette.

in the room (not advertised) and i'm not sure it was hooked up - would have been nice to have a kitchen

i would appreciate a few simple items for the kitchen

air conditioner did not work, window could not open, smelled like dirty laundry, treated rude, no hbo or wifi as advertised

blanket like every hotel has and he said he didn’t have any available till he decided to do laundry

me itchy, rug was damp, they didn't have enough bath towels for the 2nd day they were all in the laundry room washing and drying

room, unhelpful staff, guest laundry dirty and uninviting, dryer didn't work

torch lite website states that there is a pool and free breakfast and a laundry room

room, even had a separate kitchen area with fridge and microwave

i liked the kitchen area it was roomy

clean room,small kitchen,comfortable bed,quiet and best of all very clean

we loved the kitchen/office area with a decent sized fridge, large microwave, sink, desk

we needed to have a late check out which they agreed and even let us stay a bit longer since our baby wasn’t feeling

check in and out was easy and we were offered a complimentary late check out as well

nice lady at counter office. got early check in & out late, authorized.!

we got early check in

staff was friendly, the bed was perfect and adults only was the best especially with a house-like building

we were 2 adults with one bag each and had no space

was only 1 croissants and one small danish on the tray that was supposed to be breakfast for two adults

awesome front desk staff, very clean rooms, comfy beds and pillows and nice continental breakfast

the breakfast was yummy and pleased both adults and kids

breakfast was very limited options.

comfortable beds, excellent location to the beach boardwalk, clean, excellent free breakfast, great swimming

nice pool and friendly staff

the pool was amazing and was also heated

did not eat breakfast it was to expensive. we had 5 kids

5) we asked tyler about how was the operation of the laundry service

friendly and responsive service from the valet parking, receptionist, to the bar tender in the lobby

pool was great

pool was small for the kids

the breakfast was superb

the staff was great upon our early arrival were able to get us an early check in after a long drive

pool was nice kids had fun

it included eggs and sausage, various options for the kids

came with kitchen but we were dissappointed that the booking site did not state there were no utensils or

curtains in the room were not the best especially the one facing the parking lot, our kitchen area was in the parking lot side and they had thin see-through curtains that didn’t make

could have given a notice of the 20$ pet fee and the 100$ deposit they ask for prior to checking you in

plus it’s pretty closed by the coin laundry room, it’s hard to take a nap or short rest because of the noise people using the room

laundry only available 9 am-10pm banged my head on an overhead cabinet throwing garbage away

the pool was small so 6 kids swimming did not make it a nice environment for a quiet dip at night

like how close the location is to the boardwalk and my kids love swimming in the pool

they had a pool and beach toys, which would be great for families with kids

don't get a room behind the pool unless you love screaming kids

it had a great kitchen

swimming pool, hot tubs and laundry room

noise - room near vending machine and next to laundry room. terrible!!!

very clean looking pool but didn’t use it

i used the laundry, it was a good location for my friend to pick me up

2 jacuzzi, and big pool

location location location, it was close to family bowling and the boardwalk and miniature golf.

early check in

and breakfast, which we didn’t expect, was a great bonus with enough items to choose from

free breakfast with the 'waffle maker' ud83euddc7 ud83dude0b omg are so good and right next to the

friendly staff, nice room with balcony, early check in no problem

just steps from the boardwalk, great continental breakfast and 24 hour coffee/tea

staff, big rooms with awesome view of the boardwalk, nice breakfast and coffee all day

free breakfast, nice clean rooms!

there is a 7-person limit, which seems like about 6 too many when there are unruly kids whose parents aren't paying attention to the them

very new and clean. great value breakfast

and clean hotel with a nice small gym

no safe in the room, and no foldout beds for kids

would have been a plus to have a heated, larger pool.

the pool is small and cold

they gave us a late check out

wish pool was heated

pool wasn’t heated.

we got here early, and neal in the office moved his vehicle so we could park ours in front of the office and offered to keep an eye on the bikes

ld

the night staff person wasn't able to give us the wifi password

wifi was spotty at times, and the walls sometimes seemed thin as we could hear our neighbors next

dn't know it/ couldn't find it), couldn't address the broken remote problem

no phone in room, no lotion, pillows were not good. the wifi sucked.

free wifi

the wifi is so awful that casting didn t work

the rooms were also clean, the tv was nice, wifi good

wifi was spotty

wifi was out - i was told by the desk that i had been emailed but don t see anything

no free breakfast like states in ad

great staff, great location, great breakfast. hot tub , & , laundry was great.

), view, laundry, breakfast, cute little pool/jacuzzi

ample easy parking,perfect location to walk to westside,boardwalk,whatf and downtown,ample free breakfast all fresh boiled eggs,waffles toast and jelly,cereal fresh milk,activia yogurt several

that it was not warned that the pool was closed, and that they are without breakfast.

mini coffee bar could've included more coffee pods and liquid coffee creamer

also no refreshments as the bar was closed

put a small hand towel bar next to the sink

need a hook or small towel bar next to the sink

and the bar was very clean and friendly, as was the gentleman at the front desk

staff was wonderful, breakfast was

breakfast in a ud83euddfa was excellent, you could in fact take this with you out in the beach(

breakfast was fresh and tasty, everything was vegetarian friendly

room was great and the spa in the bathroom definitely a plus

would like to be upstairs, next time, for better view and maybe try the spa room

hot breakfast

i was disappointed there wasn't a hottub and also that the pool was closed for the season

continental breakfast offering waffles, muffins, yogurt, cereal, fresh fruit, coffee and juices

clean, good location good breakfast not much variety but good food

good location, clean, nice pool, great price!

location, parking, wifi.

beds, fast wifi

free parking and wifi

kids could walk to boardwalk

the shower hand cannot take down so it is very difficult to shower kids

very friendly staff at valet parking and reception. room was big, wifi worked well. nice view.

free wifi

only thing i didn t like is that the wifi is on an unsecured network so i didn t feel comfortable going on line

beautiful view, very clean rooms and lobby. awesome heated pool. free wifi. family friendly.

the check in receptionist, the valet, the waitor at the restaurant and the bartender at the pool

simple breakfast but great service. loved waking up the ocean right outside our window

breakfast was also great

breakfast, cookies and cheese/wine were great

breakfast was great

in the afternoon, famous saltwater taffy from the boardwalk in your room, a nice variety of breakfast items to start the day and great santa cruz coffee

the spa is hot and private and open until 11pm

spa bath a bonus

spa was too secluded, kinda scary tucked in a corner, especially with children.

could hear and feel kids jumping around

room, spa was awesome

cleanliness and outstanding complimentary breakfast.

the location, the parking, breakfast in the morning, 24 hour coffee bar, a gym, and the staff were all tremendously wonderful

breakfast was great. the room was very quiet.

pleasant and relaxing. the breakfast is not to be missed. it was very quiet.

closet didn't have plastic bag for laundry

loved the rooms, the breakfast, the pool/hottub, and the proximity to west cliff, natural bridges and ucsc's coastal science center

has been my favorite hotel thus far wonderful service, extremely clean facilities and a great breakfast

it was clean and well layout and quiet. had a very nice breakfast.

location, good breakfast, and the staff were friendly and helpful

clean and updated location with all the perks, gym, pool, free breakfast, and best price

requested an early check in and they said they would do the best they could

friendly staff and cookies were a nice touch. it was nice to have options for breakfast.

although the staff was great working with my kids to troubleshoot the issue

our room had a fireplace and a spa tub which was an add-on we didnt know we were going to have until we got here

the hot trays at breakfast left a bit to be desired.

hotel has everything you would need, a fully stocked kitchen, the staff is lovely and the pool was a great added benefit

was clean and quiet, had comfortable beds/pillows/bedding, had a nice little kitchen, had a pool, a short walk to the beach, a 2 minute walk to a farmers market on sundays, free and easy

room was big and had a kitchen and big closet everyone there was super kind and friendly great pool area with fun stuff for kids

great decor. i liked the kitchenette. nice to have a pool. close to ocean.

vintage motel with a pool

full mini kitchen

the kitchenette was a plus

the cottage had plenty of lighting through windows (which i really think is important) and the kitchen was also well equipped with all the basic gears that we needed

full kitchen, right at the secluded beach, very safe

the kitchenette had everything that we needed, the oven is a little dated, but it works

enjoyed the large clean gym

didn’t use the pool or spa but they looked beautiful

pool, spa, breakfast, location, room size and set up, parking and cleanliness

convenient location to beach. has clean pool/hot tub. quiet. nice bar and bartender!

the breakfast was great

and friendly staff, my wife loved our room and the spa on the patio

breakfast delicious, and the right size

outside spa was a little difficult to get in and out.. however the patio was perfect size

breakfast was wonderful - there is a set menu but if you want something else they were very

nice staff, good breakfast, good location.

completely equipped kitchen, large bathroom, comfortable bed…amazing location!

location, price, the memory foam mattress and the kitchen had everything we needed

bright light shining in kitchen window at night needs a curtain or something.

love their cute kitchen and came with full essentials

i would suggest a ceiling fan over bed and in kitchen

breakfast was a perfect light selection

currently are not offering breakfast at this location

the continental breakfast was a nice bonus

continental breakfast was light, yummy, and perfect

breakfast was good

none . dont' mind. like kitchenette

room was clean and had a usable kitchen and a keurig coffeemaker

totally surprised we had a full kitchen in our room

the full kitchen was so nice

nice and roomy with kitchen. bed was comfortable.

breakfast was wonderful and a lot better than i was expecting it to be

the pool!

very comfortable and clean property breakfast was great - not as good when the main man was off - his replacement didn’t bother with

pool

the pool was not heated and was not very clean

breakfast was a series of little to-go packages, kind of a joke but i wasn't there for the

breakfast sitting area was closed, so it was crab & go kind of bk.

stayed here for our recent wedding, the staff was exceptional, they allowed early check in for us and our guest as well as made sure we were comfortable, gave us a free

breakfast was a sweet bonus and they were very kind to offer it during sars-cov-2 time as an almost

boiled eggs with a pastry for breakfast. i always need a bit of protein so this was great.

have discounted rates while under construction due to lack of amenities such as ice, balcony, gym, etc

gym is very small

there is also a small business center and a gym

late check out, no problem

i asked for a late check out and the receptionist said is ok, later he became so rude because a arrived 2 hours

paid wifi. strong cleaning supplies smell in the room. noise from traffic.

wifi coverage is poor, though it is paid

the tv was not working so they let me use the wifi to do my work.

the bed was bad. room refrigerator was luke warm with no thermostat. wifi did not connect

the wifi, even after i paid for it, was non existent

the breakfast options were filling

well, if i was using the pool, i would be disappointed. it’s very small.

breakfast was good. pool was great for my 6 yr old. didn't use the kitchen but will next time.

breakfast had more than we expected. it saved us some money!!

i would have liked it better if the pool was indoors

there wasn’t a pool or jacuzzi however there was a small gym

this hotel is super clean, and the staff is outstanding. breakfast is of the hook!

didn't really care for the gym. was minimally equipped.

washing machine was broken all the time i was there the gym equipment was a bit outdated not bad but a bit

the breakfast was suitable and had many offerings

wifi, gymn, staff, restaurants nearby

the bed was comfortable, the bathroom spacious, the kitchen offered a full-size refrigerator, dishwasher, and a set of dishes and silverware

close to park , room comfortable, breakfast in morning

the breakfast was good with choices to suit all

loved that the place had a mini kitchen with all the necessary items for a short stay.

son enjoyed the breakfast and he is a picky eater

breakfast is great, pool area pretty. proximity to campbell excellent

pool, free breakfast, clean room. we had a comfortable stay. recommend it.

excellent breakfast, nice pool area

breakfast pancakes and fruit were good

wonderful front desk and housekeeping staff. great breakfast and complimentary laundry

roomy room with kitchenette.

ac didn't cool the whole room, wish they had a pool for the kids

wyndham is adjacent to a wonderful kids' park (we saw one protective mom in 3 days visit for 10 mins looking over her shoulder) and

very nice clean and quiet hotel not to mention they have a great breakfast

didn't like absolutely that there were no laundry facilities

plus, early check in was available

after walking all over, finally asked the bar tender

your people when they book that you are having a paint nite, our anything else going on in the bar so they can attend

bed pillows pool front desk staff

how easy it was to reserve a spot at the pool

that the spa was open

nice pool area, nice clean room

upgrades were great- cool furniture! spa small but clean

guest laundry fascility, there was an issue water started leaking from washer they did not even offer to

breakfast was well stocked when we came down in the morning

quiet and clean along with great breakfast for the kiddos.

decent daily breakfast (waffles, eggs, sausage, yogurt, cereal, fruits, toast, juice) friendly, helpful

nice staff good breakfast. comfy rooms.

breakfast was great

of the rooms were occupied with laundry and clothes spoiling out of the rooms with police there in the morning also

location, swimming pool, easy access

i just couldn't get used to having to bring my towels to the laundry and pick up clean ones in the

laundry

they have a laundry room with two each coin-operated machines to wash and dry, as well as two ice machines

pool and bar being open was nice, also a gas station and a applebees in the same lot

stylish, clean and comfortable with great amenities (this one in particular has a bar with food service and the grounds and pool are

i like the ability to reserve the gym ahead of time

nice bar / breakfast area with good food

no towels by the pool

due to the covid they did not serve breakfast which was included

the kitchen included with the place,

the breakfast was awesome

loved having a kitchen, but the fridge was super noisy.

location and the fact that it had kitchen

, pool table, lounge areas, pool, gym,

my kids loved every thing about

friendly staff and well located....price good.....i like the pool table....and free parking...

for example, the website said the bar was open until 10:00, but when i went at 9:30 it appeared closed

staff are incredible. bar is accessible even when really busy.

the front desk lady didn t even smile or offer the wifi password

decently nice room and furniture for the price, free wifi and parking

this place could use better and faster wifi

wasn't enough parking with the restaurant using the parking lot for their customers

locations, grocery outlet within a very short walk and a good fish restaurant in the same parking lot with a bar

very clean, spacious, comfortable, heated pool perfect for the kids, friendly staff

more halal food options for breakfast

customer service was incredible including angel who helped us with early check in to beautiful rooms close to other family

kitchen comes with a full size fridge, utensils, pots and pans, sink and electric stove

breakfast in the hotel is very good with various choices