appreciated the well-stocked general store and on-site food options, including the bar cart

about construction work, before, restaurant closed, trash in front of the window, staff at pizza bar unfriendly

due to the lack of hand soap, we had to take a cup from the bar and fill it with hand soap from the bar s restroom just so we could wash our hands in our

coffee, staff friendly, pool, spa, and gym.

the lush grounds and quiet golf course added to the ambiance!unexpected visual therapy.

they let us do an early check in as we were on the road for a few days and coming in earlier than usual

decor a bit dated, gym could be improved, pool was closed -

outdoor patio was private and the pool was a pleasure

the pool the view

golf and hotel very well planned and operated

lie:they donot have swimming pool

stayed at gold cottages which was right by indoor pool and tennis courts which was what we wanted

daughter who is autistic wanted to hit the beach badly and he suggested to give us a lift on the golf cart to the beach

good breakfast choices

located next to rv park, so don’t expect any views

clean, very comfortable with friendly, competent staff and an outstanding gym and laundry facilities

the pub next door is a charming english style bar with a double decker bus straight out of london

better if there were a bar on the wall to hold on to

wifi was a bit slow in spots.

the wifi wasn t very good

there was a number to call, but as we only had international wifi, not calls, we had to borrow a phone from someone who lived over the road to get access to our

delicious home cooked breakfast

the spa was not available really was looking forward to be able to use that

was wonderful accept i found it difficult to remove the plug in spa tub

recommend the spa tub

breakfast was good and satisfying

very kind and considerate staff, from check in to breakfast staff, thanks!

booked a deluxe room as it was our last couple of nights and we wanted the space to repack and also wanted to ensure we had a bath

consists of cozy rooms, smart tv for streaming, a soaking tub, beautiful outdoor views, and breakfast

loved the wine and canapés and the home cooked breakfast

plus a full breakfast made to order each morning was most appreciated

the spa tub was big enough for the two of us - not always the case

the spa tub was awesome

rooms with balcony - nice breakfast and the possibility to have late check out

the wifi was terrible

wifi was very weak

wifi was really slow

slow wifi

wifi never worked even though it was connected

wifi was also solid

wifi speed is awesome

poor wifi

very good hot breakfast, and fast wifi.

the wifi connection, the noisy neighborhood

staff was friendly. breakfast was solid. coffee was very good (philz beans).

healthy breakfast was missing for a just perfect. (no dislike still).

breakfast seriously lacking

for a better breakfast next time

breakfast all inclusive, friendly staff

the breakfast was absolutely perfect for our family, with lots of cold, hot, and fresh options

location and value ease of parking. no parking fee. hot breakfast

this is a great little gym that has been completely remodeled

loved the covid awareness, especially with the breakfast grab-n-go bags

no breakfast

the bar service was slow

while really nice, weird location for the gym

but bar area was clean and bar well stocked

the bar was closed on sunday night.

only sprinter treadmills not normal treadmills in gym (very minor!)

atmosphere was like staying home with outdoor fireplace and full facilities like gym, swimming pool and washroom

the pool, gym and grounds are immaculate

breakfast was cold egg and cold milk with some serial

clean and quiet place with excelent breakfasts, helpful staff, big pool, gym and laundry, coffee and tea 24/7

love the greenery, the fact that it’s off the street, and the gym!

wifi was good - 30mbps down/6mbps up - and reliable

fast wifi

out 80mbit/s).

the wifi worked wonderfully and the rooms were comfortable

good wifi

husband was an outpatient at stanford med center and spent his days in the room, unfortunately pool construction was very loud and made daytime resting impossible

the rooftop pool, hot tub and shaded lounge cabanas were just an oasis of relaxation

i could order breakfast anytime

the pool area is nice, but the pool itself is a little dated

very nice pool area lots of room to lay out and also have comfortable cabanas

the pool looked very inviting however we forgot swim wear

the gym was very nice and the location was perfect for our needs, love that everything we needed and

the fire pits by the swimming pool are a bonus feature

kids loved the pool and hot tub

location, staff, the gym. the room was great!

well located, super clean and friendly, great breakfast! our new favourite place to stay.

you had to get it from gym

nice breakfast very accommodating staff.

breakfast was amazing

i love the free coffee and the gym

no free wifi

very mediocre wifi speeds

the hotel was nice way to expensive i didn't get free wifi like it said upon booking.

nice bathroom, comfortable bed good desk space with wifi and usb charging

wifi was terrible

late check out

breakfast and staff were outstanding

breakfast was great but the food was cold

bedroom/two bath suite with kitchen was perfect for a family (especially at the end of a week long trip)

were not expecting a kitchen in our room, and it was a pleasant surprise

loved all the extra amenities such as free guest laundry rooms, breakfast buffet, kitchens in the rooms, fruit infused water, snacks, and plenty of

location was very convenient. i like being able to use the gym.

it was very clean and the breakfast was good also very close to stanford medical center

swimming pool was a disappointment as it was dirty and not well maintained

no breakfast due to covid

the breakfast was better then most motels. the service was excellent.

the breakfast items offered were good, if you want something quick to eat

more assortment on continental breakfast

the pool wasn’t really used the two nights we stayed except by my family and it seemed unattended,

i paid $40 for a pet fee which was clearly just a charge as the room as smelly

pool looked nice although we didn't use it

quiet, thoughtful extra touches for comfort, friendly staff, better than most continental breakfast, convenient location and easy parking

well laid-out, onsite deli/coffee bar is awesome

great pool ev charging, and deli

breakfast was included, and although i didn’t get to use them, there were a pool, gym, and laundry facilities (washer and dryer)

breakfast items needed to be refilled more often and maybe better stocked

breakfast had lovely hot options it was s hock - i expected continental muffins - and it was omelet

breakfast did surprise me

there’s also free breakfast which is always a plus

location, very friendly staff, convenient meal/breakfast

nice bed, clean, nice staff, nice grab and go breakfast foods.

we also liked that the room had a mini kitchen and that the couch made into a bed

pool and spa were excellent

spa services were not available.

great room! great location. right on the beach... pool..we’ll be back

we made our way down to the hot tub and pool after grabbing some concessions at the front desk… they had a great selection of snacks and

bugs and bad wifi

terrible wifi.

tv didn t work. had to be replaced. wifi difficult to access.

room itself was good with nice facilities and many wifi and port to charge my phone/laptop/ipad

couldn't get wifi in my room, only if i was in the main building so they did move to the main building cause i

was no breakfast but there was bottle water, juice and pasty in room

the breakfast isn't that healthy, and i missed having a gym.

are super comfy, ice machine and laundry on site, fridge and microwave in room

at the front desk was most accommodating to my request for an early check in

having coffee, refrig & microwave in the room plus the little continental breakfast items

great rooms and great breakfast. very friendly staff. also top location in palo alto

the restaurant nobu on 1 st floor serves pretty decent breakfast and other meals

location, excellent restaurant in the hotel, gym equipment is new and includes peloton bikes, super clean

i paid for breakfast inclusive option which on site showed up to be 40 usd per person per morning only

very noisy street, active from 5. not sure nobu is what you want for breakfast

also the complimentary snacks and drinks as well as bathroom amenities, the fast wifi and the super friendly personnel were a pro

wifi a bit spotty

the wifi was super fast, and the ac worked perfectly, and the bathroom/shower were great

they have complimentary snacks in the office, check in was a breeze, wifi was great, toiletries available in the bathroom and rooms are spotless

wifi was not stable

everything. clean, rooms, patio, breakfast, staff, location.

laundry room downstairs and a small gym

clean room location quiet free breakfast

impressive gym facilities

the breakfast is good a small gym .. good, rooms are fantastic.

e wifi has no reception to my room 369)

the wifi was not reliable.

people upstairs and wifi was so terrible on both our phone our car was broken at home that my neighbor had to call the

great staff customer service, a 10/10. wifi terrific. breakfast terrific.

also, i couldn't access the wifi

the pool was clean

the room was clean and comfortable. there is a swimming pool and have clean bathrooms.

place across the street has an amazing steakhouse, and an amazing pool after hoursud83dude43

the laundry room sink was filthy with sold dirty rags sitting on it

very courteous and patient attendant. low cost laundry.

was excellent accomodated both early check in and late check out which made my work travel trip so much easier

was excellent accomodated both early check in and late check out which made my work travel trip so much easier

the kitchen was a plus as we ate our breakfasts and dinners in the room

clean, staff responsive, has a kitchen and location is central

the laundry room was appreciated and good value

spacious rooms, comfortable bed, well-equipped kitchen

booked because we manage allergies and i need a full kitchen

the wifi was great and the amenities were great

good location and good wifi

this was a visit to play golf with friends and i can emphatically say that this is one of the nicest hotel experiences i

wonderful bar right at the front desk

breakfast was donuts and croissants only.

the location is excelente, breakfast is very good

could use a mini bar and that the ice machine was at the front desk

the gym was

clean property with parking, good facilities in a good location. wifi was fast

wifi in our room would not connect to the tv. but, they moved us to a larger room very quickly.

eat for your streaming stick)

to get work done, too bring your ethernet cable for gigabit speed, or just use the 200mbps+ wifi

food was mediocre, at best. wifi was somewhat spotty.

breakfast, the telephone worked, the clocks automatically went forward for the time change, good

breakfast was great. service was nice.

offered continental breakfast

cleanliness of room, upkeep of grounds, free breakfast

clean and completly pleasant, with all needs supplied for guests. good selection at breakfast.

we asked for a late check out and we were told there

the elegant bathroom with tub and shower, the comfy, giant king bed, the fireplace and the mini kitchenette and little table/sitting area

the mini-kitchen had very few of the usual basic items (such as wine opener

location, gorgeous hotel and rooms, amazing facilities onsite - a small mall, a huge playroom (my kids new favorite place), spa, hair salon, cafes, restaurants, the marina and pier

remarkably well equipped gym, handy spacious underground garage

but we brought our electric scooter and skateboard and kids bike and wagon and we had a great time accessing the beach all around the harbor

it's very nasty to be in the pool and have all the smokers stand arouns about 10 feet from all of us

breakfast extend breakfast time

good variety of breakfast items.

we had an accessible ground level room near the pool, which was what we needed

hard to get to traffic wise. luckily we were turning right out of hotel. pool was not heated.

ease of check in and check out, and use of other facilities such as laundry

laundry hours

room was small but adequate, there was onsite laundry, the hotel is within walking distance to several good restaurants

was great and they quickly returned a message about early check in, minutes later they agreed to let you arrive 2hrs

a good laundry and a hot drink machine

the wifi is a bit weak and inconsistent

no wifi or refrigerator

didn t use the free wifi have my own mifi

wifi worked great without stopping for a second

class of hotel should have a breakfast option aside from room service

they were also very accommodating with the late checkout request as well as early check in

was in a quiet park of san jose by the drive in

location, laundry facilities.

the room came equipped with a refrigerator, a microwave, a mini full kitchen, complete with stove tops

it has fully equipped kitchen and laundry room

i’ve had some real a holes at other hotels, plus it comes with a kitchen

to have our own kitchenette; adequate storage; coin-laundry on site (cheaper than outside laundromats), friendly staff and coffee & breakfast in lobby;

the pool was closed at 9pm

are clean, stuff are super nice, the location is very convenient (right next to fwy 101), has laundry inside

building ,the rooms are clean and comfortables,the swimming pool close at the rooms and the restaurante

the rooms are large, full of facilities, and have a swimming pool.

close to most anything you might need, food, drug stores, laundry or gas

the fitness center is really nice and spacious

the pool and pool area was nice. it was also very quiet.

i wish the bar in the food and beverage area had stayed open past 10:00 pm on friday night.

to pool and fitness center and how clean and light and bright it is

clean staff was awesome breakfast reasonably priced pool area was awesome has a fitness center and check out time was awesome love the 12:00 check

easy free parking free hot breakfast pool. gym. laundry

there is a pool and gym on-site as well

laundry available, good parking

staff was friendly room was always clean and breakfast was awesome with many item's to choose from

microwave/mini-fridge in every room, laundry facilities, very clean overall

the hotel seems fairly new and very clean. breakfast spread was great and staff was friendly.

the breakfast was extensive and wholesome

no meat at breakfast but still satisfied

great breakfast buffet

the breakfast was excellent as well as the fitness room.

laundry facilities were clean and had probably 12 washer and dryer sets, great for fresh laundry

good location, nice big room, nice staff, good breakfast.

we had a family suit and it could not be more comfortable for 2 adults and 3 kids

quiet and clean. breakfast excellent.

the breakfast serving was awesome

the bar was beautiful and the bartender was a pro

the gym was incredible—modern, thoughtfully equipped, and even included small details like chilled

had a drink at the bar and service and drink was wonderful

didn’t eat breakfast there but we went to the bar and the barman was friendly and professional even if he looked like he just had taken a 50 mile

she gave us a voucher for a drink at the bar to celebrate my birthday, and shared a video of her cute pup whose birthday was the day before

every floor had some little thing to use (free tea, free beads for kids, free painting papers pencils, microwave , free coffee )

pool very very small

also there is only 1 bike available to borrow and the pool is tiny

quality, useless hand held fabric steamer - no bathrobes - the ice machine did not work - tiny pool - more like a hot tub size than a pool size - uneven service - the person who was checking us

location, very clean, gym space with all i need, staff was a pleasure, highly recommend this hotel

the breakfast very very good - i always stay here when i come to san carlos

the pool policy was not explained when i booked the room and called the front desk to inquire.

even though there are covid precautions, they still provided a sack breakfast, no it’s not hot, it’s not the best, but at least they do it

the breakfast was awesome. staff were helpful!

accepting early check in

then when i went to the coffee bar they were extremely

phone not working, steam bath in spa not working, room service wrong, shower not working properly

wasn’t clear about pool hours

fabulous first class hotel, love the pool, the shop the food and service up there.

the pool

bar was pricey

hotel is new and very clean pool. also staff are so nice

great location, nice room, bathroom and grounds. bell and bar staff were great.

not able to order anything from the bar or restaurant until 4 pm, while by the pool

facility was beautiful from rooms, pool, and outdoor garden

r, restaurant, espresso bar, business center, parking, fitness center and pool) are perfect for our needs

the bar downstairs is nice and somis the pool

room service option the big gym

the staff let us bring our own food and drinks one night and another day by the pool

and great amenities (swimming pool, bar, restaurant, espresso bar with seating or grab'n' go, room service) (+)room service option the big gym (+) it has a nice selection of food for room service (-)vending machines ( for sodas, juice, water) no room service for when i m feeling lazy and don t feel like going (-)stayed here some years ago, and the food options available for room service were truly outstanding then; sadly the pandemic has meant that options are now more (+) breakfast and room service were great super fast and great service from gabriela (-) no information in room like pool hours or what is avail in restaurant or if they have room service (+) i also ordered room service on last day,i wanted soft scrambled eggs,which was not communication to the chef,pork (+)the bed. the room service.

wifi was spotty & unreliable

last name - i found that out when i needed to find my reservation in the app so i could use the wifi

wifi very poor in the room, unusable, unless you pay more, parking $18 for the night despite the

very disappointed in staff, access to wifi, room ok

both 4th and 5th floor did not have any wifi, which we needed to contact police/passport agencies/airlines etc

clean and updated location with all the perks, gym, pool, free breakfast, and best price

the kids had a blast in the pool area

across from a gym and a beach view ud83euddd0

nice breakfast with scrambled eggs and bacon and hardboiled eggs

hot tub and pool were small.

indoor pool

appreciated the indoor pool during the rainstorm

great breakfast, quiet room and spacey and comfortable bed

i just wish there wasnt pool hours

the pool and the service.

the breakfast in the morning and area was quiet and clean.

hotel was recently remolded; breakfast included

breakfast was more than expected the breakfast room was very clean

breakfast had a huge selection and the staff was very patient everyone even with all the mess we

there’s even a small gym

the breakfast was better then most hotels we have stayed at and my kids really enjoyed it

with covid variants still floating around, the breakfast area was too crowded, not ideal

even the laundry room was clean

my kids were in heaven

great staff. room was perfect. love the breakfast! thanks for the courteous treatment!

continental breakfast, fitness room, swimming pool

the breakfast and how clean everythig was

the swimming pool was ideal for a quick stop over but for me the best find was the hotel laundrette - this was

location and breakfast was great.

room clean, bed comfortable, breakfast to go for our room, substantial, keurig coffee maker in room

very happy that breakfast was included

in and out, best treatment in the office, great breakfast, very clean rooms as well as

very nice, good hot breakfast, very clean and updated rooms

(fridge, microwave, iron, and blow dryer) the breakfast was awesome

rooms were fine and breakfast was actually okay compared to the standard in american hotels

is super clean and breakfast and it’s nearby the university where my daughter goes we had to drop her off

very clean, comfortable. very kind and helpful staff. breakfast was very good.

the complimentary breakfast was very good each morning

the gym was a good setup

i didn’t appreciate was the fact that the online description of the hotel stated there was a spa and sauna, to which there were neither

breakfast needs plain oatmeal without sugar.

staff and were offered cute beach bucket welcome gifts for our 2 kids

hot breakfast items

they have a good breakfast, especially during these pandemic times

and the hot breakfast is plentiful

good breakfast, clean rooms, friendly staff

the manager allowed us to early check in

pool and breakfast closed due to covid

everyone was nice, room was clean, and the pool was clean and open each day

we went there a day before to check if it's possible for early check in because we're getting married at 3 pm, the check in time

nice pool, free parking, free wifi

dead bug on pillowcase, lack of seating/dining area in room, no microwave, was not informed of wifi password

internet on wifi

and odd that free wifi is not included; nearly all hotels and motels include free wifi

unfortunate the hotel's wifi is an open system, which apparently is less secure than one requiring a

free parking and early check in

it may not have everything some of the newer hip hotels have (indoor pool, exercise facility, bar, etc

product odor), centrally located (15 min walk to beach boardwalk or downtown), safe area, heated pool, quiet room, good maid service, relaxed 11:

friendly lady at reception. pool was great. clean room with great facilities

we like the two room option available. nice safe pool area and enough parking for guests.

the pool was really cold

does need some updating and remodeling for more of the facilities, the laundry room was under construction, the hot tub wasn’t the cleanest but we knew they are working

the breakfast is very good, it's in a central and walkable location, the gym was modern and functioning, the suites are huge, and the room was very clean and very quiet

is just a few minutes walk to the downtown area, grocery stores, laundry services so it's location is fairly optimal

long line for breakfast

no pool which is okay

breakfast, staff friendliness, laundry facilities.

the pool was very nice and private

rooms are extra spacious and very modern. pool and gym really good. free breakfast excellent.

free breakfast, pool, laundry, workout room

pool and hot tub were great!

hot tub pool and ac! bed was comfy.

it also said heated pool but that was across the street

i also like the fact that the jacuzzi and pool are clean and well-maintained

early check in

machine, pool area and hot tub

check in and out was easy and we were offered a complimentary late check out as well

laundry facilities. across street from 711

every time we needed something as two of us broke out in some kind of rash, whether it’s the laundry detergent or the fact that the sheets weren’t washed but whatever it was it wasn’t cool

found used medical needles in laundry room

reasonable pet fee

great staff, great location, and they allow dogs! guest laundry is good too!

laundry on site

2 jacuzzi, and big pool

swimming pool, hot tubs and laundry room

we loved that they had two hot tubs and a heated pool

the deluxe king was perfect for us and our two teenage kids

$50 pet fee

we were upgraded to a suite. that was a good gesture, the pet fee was high.

hotel staff was very friendly, we had a great room by the pool with an outside courtyard

charge 11:00 for parking $50 pet fee outrageous

the location, the heated pool