suite was spacious with mini kitchen.

way too much money and my room that me and my kids had it was hair in my bed and in the shower

additional charges made to my card i paid for my room through booking, paid a non refundable pet fee at check in and i have a $200 charge directly from sheraton, this is the second time i book

was no gym or pool as listed

very uncomfortable to park with kids

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways etc

and the breakfast was included and delicious

clean hotel with nice size rooms with full kitchens fully stocked

breakfast, clean rooms, gym facilities, free laundry

room, breakfast, gym, free laundry - all excellent

was fine, area was quite plenty of room to park because it was a weekend gym was adequate for short

breakfast was some crustless quiche that was ok, powdered eggs, juices bagels and muffins and

kitchen and staff

sunday no hot breakfast because of the coronavirus.

clean and kitchen access and great location

jada in particular, she was patient with my inquiring about early check in, then gave good intel about parking

the building, size and equipment of the room and the cocktail bar with the jazz band

banging of the gym equipment directly over our bedroom (305) and the noise level from the patio bar was quite noticeable being above the room

advertising a rooftop bar, lobby bar and a speakeasy basement bar, only one was open the evening we stayed

roof bar was closed for private parties

the room had a funny smell and the wifi was non existent

when i called the front desk later because we could not hook up to wifi , the woman was very helpful even though we were never connected to wifi

no sodas in vending, hard to connect to wifi, no silverware

didn't like that they do not have wifi in working condition

you get what you ob paid for. the room smelled and the wifi is horrible.

the breakfast was delish and had a huge variety

breakfast was perfect and the lady who was working the kitchen for breakfast was amazing

i love that it had a bar and restaurant and is right next door to a great restaurant

due to covid, not many places provided hot breakfast but hyatt surely didn’t disappoint us

very friendly and helpful staff especially the kitchen and food group

was quite cold, and cold ventilation in kitchen area ceiling continued to run, even after appartement air condition was switched off

also, parking is limited but we were able to find parking in front of planet fitness about 200ft from the hotel which wasn’t a big deal to us

we only stayed for a night, but for a longer stay would have been very helpful with kids

having the kitchen helped out alot especially with 3 kids

fireplace outside to sit at night ❤️ breakfast was complimentary and delicious

the breakfast was great and the supermarket nearby was a bonus

the breakfast was good and it was near other conveniences which was a plus

it was very confortable, they give us a room inside near to the pool, very good for the kids

it’s cheap, includes breakfast, microwave/fridge/tv, clean rooms & linens and is located near all the things we need

rooms have been renovated, beds are very good. laundry facility is excellent.

the breakfast is great and location is very convenient!

hot breakfast.

accommodations, room was spacious, bathroom very clean, breakfast varied, well laid out

kids running around

the oatmeal was goopy. otherwise, the breakfast was the basics done well.

the room really a junior suite was spacious with a separate bedroom, living room and bath

we tried to get into the spa but it was booked and we tried to walk to the grounds but there was lawn maintenance going on

a big hall with a bar and funky antiques

the spa personnel were definitely not up to par with a spa experience that charges the same prices i

the spa at the inn looked well-appointed in passing, but i did not have an opportunity to use this

having a sink and counter space for my kids and room to walk around in

first night was good,the second night the people above us kept me up ,kids running back&forth two and three in the morning, adults having a get together laughing loud

all night long i heard dogs and kids…so many truckers, bums, seems like a trick spot, saw plenty off cops on the property in and

kids were banging on the doors early in the morning and throughout the night waking everybody up

basically not a place you want to stop with your kids at all

there’s no smoking in the building but yet my room smelled lien cigarettes and i had 2 kids

location was good the gym looked to be fantastic and the hotel itself was new bright and cheerful

like they had on-site bar and food area

gym was kind of small

the bonus was that the hotel has a bar and restaurant onsite so we didn't have to venture out- though there were a number of

i love the gym

was polite but the person that caused the delays let the guests from that days checkout stay for late check out and made several of us wait hours to get our

good breakfast great beds

breakfast was great, they had so many options, super clean, and everyone was so nice to our three

breakfast was good and the inclusion of the paper plates was awesome as it allowed is to grab and

staff members were friendly and helpful. breakfast was delicious.location is ideal.

pool was closed

the pool/spa was closed due to covid.

the hotel has a small gym and pool and a nice outside area

we enjoyed the pool.

great staff, convenient location, pool/spa

the pool was not in service which is the reason i booked this hotel because how

we loved having separate spaces and it was nice having a kitchen

kitchen supplies, tons of closet space, desk with comfortable chair, eating areas, etc

no bottled water in room or lobby. pool was closed

apartment suites makes you feel as if your home. great breakfast hours and heated pool.

clean. well lit. no noise issues, good value for money. breakfast good

breakfast

didn t see breakfast

the breakfast was not to my satisfaction :(

didn’t make breakfast

understand that during covid you guys can’t serve breakfast

missed the continental breakfast feature that was temporarily closed do to covid 19 but glad to know our safety was a

location can walk to dunkin donuts wawa mcdonald's, easy to walk there i know the hotel service breakfast is good but we can walk out

the breakfast bar was all over the place and very messy.

breakfast was terrible i expect waffles eggs orange juice apple juice like the old days when it

great wifi

the wifi did not work most of the time

all was great. good wifi, parking, location

wifi

connect to the wifi but we were just there for an overnight stay, so it really wasn t an issue

it was clean and they made you feel welcome. the breakfast selection was great.

wonderful breakfast and staff

breakfast buffet

the breakfast buffet included with the room as great

breakfast had a good variety and the hot food was hot. coffee was good too.

it’s was clean and nice and quiet, and the breakfast had very good choices.

great for me because i had young kids with me and drove from ny

the breakfast was awesome, and the hotel staff was very friendly

a family with a bunch of kids woke me up running and jumping in the room upstairs

clean, comfy, quiet with friendly and helpful staff and a good breakfast

the kids were yelling to stop fighting and luckily they left after first night stay so the second night

this is a bit inconvenient if you are temporarily living there with kids

kids outside and loud all hours of night

to many kids running around

needs to be exterminated roaches are around and to many kids playing around property with objects that can damage someone’s

booked the hotel because it had a pool and guest laundry

they allowed the kids to run and scream in the halls all day and night

this was my first little getaway all year then turned around and had to make a complaint a out kids on my floor playing on the doors of other guests including mines i made the complaint but they

left a yellow travel laundry bag in my room, when i called back no one had seen it and was not in the lost and found ot

the pool

the pool and the free breakfast

they advertised a gym and it was closed

the breakfast was good and the beds were comfortable.

was amazing and the breakfast was wonderful

pool was not open- why ? i chose it because of location and pool !!!

i only say that because after you eat breakfast though want to shower and relax for a little bit

lack of breakfast and gym

everything, breakfast

continental breakfast is more than enough to awaken me for a brand new and refreshing day

we enjoyed a quick breakfast as we had an early appointment

kids running around 2/3am but i don’t blame the hotel lol i blame the parents

kids screaming in the pool past 10pm

kids running up and down hallway

the breakfast could be a bit better with more selections like yogurts and more cereals

great free breakfast. lots of choice and good

the hotel bar needs to be less

the gym was good

although we didn't go to the restaurant and bar they both looked very nice and there were a number of guests enjoying them

great outdoor pool

i wish the bar was open later.

i wish the room was carpeted and more breakfast options.

the breakfast was only served until 9:0am

small but adequate breakfast offering

the breakfast options were minimal, but actually sufficient for me and my daughter

breakfast could have been better.

full kitchen

don'the advertise a breakfast if you don'the offer one.

that it had a laundry facility.

perfect sized kitchenette. nice layout. all pots and pans etc are provided.

kitchen in room

wifi slow, burnt cigarette holes on blankets, shower wasnt working

wifi service is bad

the wifi was a bit weak and somewhat unsusable

the ice machine was not working and the wifi service is bad

need to fix the wifi problem and i was in 233 room and the in the room was messed up the remote to the tv was

would be a 10..but ....no pool, no hot breakfast or coffee in lobby

breakfast was decent

location was great staff was overly helpful and the breakfast was fantastic

bed, great location, quite, loved having a kitchen in the room, front desk lady was very nice, hotel was nice and clean, would stay

pool was a bit small and they lock that area up at 8pm-traveling with 16yo baseball players- would

clean hotel with good breakfast. 24hrs mini gym. staffs are very friendly and helpful.

great value for your money, a free breakfast which has a variety and tasty and the lady in charge is constantly cleaning and offering

great area for shopping restaurant, and a casino with a racetrack price for room ud83dudc4d

the gym room was horrible the only working equipment was the elliptical machine and it barely worked

i loved the bed and the continental breakfastwas amazing. also, my children enjoyed your pool

noticeably small for the hotel in comparison to the breakfast area and room

pool and gym area spotless

glad to be able to do laundry while there.

also, the kitchen man deserves extra praise

breakfast was filling and a great bonus

pool not working small breakfast area gets crowded quickly

free laundry was also a bonus

the room was comfortable, the small kitchen was modern and extremely clean

last day we were there the water was running out of the pool had to get it fixed but other than that it was a great even though that day was

breakfast was good but took too long

guest laundry being available is a huge plus

the also promise laundry facilities, they have all been removed

laundry service limited to wash clothes.

it was clean and rooms were nice size! breakfast was reasonable. pool was nice!

was super clean with comfortable beds, a good hot breakfast and a very nice pool

hotel was very clean bed comfortable bathroom clean breakfast was good location was good

arrived early and they allowed me an early check in which i really appreciated

gym is very limited

the wifi service is very spotty, but this is probably related to the location of the hotel

clean and comfortable room. decent wifi speeds. good breakfast. professional employees.

this particular geographic location has a difficult time with cell reception but the wifi worked fine

was nice but there was absolutely no wifi in our room

fully featured - free wifi, keurig, safe, robes, iron, great pillows, cable tv, blow dryer very nice view

much freedom in the room and full kitchen it's amazing sinks didn't drain well and tome i felt i was getting chargers out or no

there separate mini apartments very nice and roomy with kitchens living rooms and a bedroom.

wonderful nice and clean spacious breakfast good to yall

loved the full kitchen, loved the huge room,

the rooms are equivalent to a studio apartment including full kitchen

convenient location, my kids loved the waffles at breakfast, staff were friendly and helpful.

nice breakfast room

only 1 machine was working in the gym

the breakfast

good breakfast , ,although it would have been better with sausage or ham to go with the waffles.

clean, convenient location. breakfast was unusually good and the kids really enjoyed it.

details, details in the hotel room and loved the gym and breakfast had a great variety that i didn’t expect

a used keurig pod left in the kitchen. refrigerator not so clean. hard to control temperature.

i got to the room, there was a cockroach crawling on the kitchen counter

kitchenette with refrigerator is great

pool was freezing cold

we was put out the pool because we had to make reservations and i was not told about this until we got in the

add cheese to breakfast menu

enjoy the room and the beds were exceptional. breakfast served in the morning was excellent.

breakfast was a plus and the location was idea the housekeeping staff was friendly and

the breakfast options were excellent

the pool was not working.

pool was clean, our room was clean & i loved that the hallways smelled really good

whipped up my own in the rooms kitchen.

loved our spacious room with sofa, refrigerator, microwave, stovetop, and kitchen supplies since we stayed a week

i could not connect to wifi.

wifi barely worked and while the gym is great in general, the rowing machine battery was dead and

plenty of parking and wifi worked fine

wifi was not the best for gaming consoles. other than that was a nice place.

wifi was not strong and lost connection a few times.

i was even given the wifi password at front counter with them knowing there was no internet

the only thing that was not great was the wifi

told at check-in that they had upgraded to a better wifi, the truth is the old wifi was better than their upgrade

cleanliness, excellent customer service, complimentary breakfast..

ran out of cleaning wipes in the gym

in terms of the kitchenette, it would have been great to have a bigger knife, as the only one we had was a paring

breakfast available at this facility

i loved everything there, good area, kitchen, bathroom, big bed in a room

wonderful - exceptionally pleasant, friendly, welcoming, helpful, knowledgeable, accommodating; kitchenette (stove top, dishes, cookware, big fridge/freezer, sink with new sponge and sample

i loved that it has its own kitchen

wasn't able to get on the wifi at first using last name and room number

the beautiful bathroom. wifi and cable tv are now a given.

i had to call room service up to clean it again

the hotel offers a bar and a pool and a pool table

the entrance from the parking lot was really dirty

the beds, bathroom and kitchen felt like being at home

my kids love the bedrooms and the living spaces

some were unnecessary for a short stay but if it was an extended stay the room kitchen and supplies would be great

noise out our window near pool and fire pit

the fitness room was open and available 24/7

pool was closed

pool was closed

this resulted in being diverted to the pool entrance which is not convenient for loading and unloading luggage

the location was great and the pool looked beautiful

pool is badly in need of updating

we had the pool and spa area to ourselves

very good breakfast

we had the pool and spa area to ourselves

wasn't working or spa were given opportunity to go to a nearby hilton but it's not the same as having it in same

all the above except the pool

the amenities were such a welcome surprise, such as indoor pool, pool and delicious breakfast

the breakfast didn't have many hot food options

love the pool and gym

very nice hotel, friendly staff, excellent breakfast.

pool time was a little frustrating

kids that was there was rude and playing on my door and their parents let the kids do whatever they

had groups i understand but me and wife wanted to relax i paid 500 ro hear kids screaming 7am till we got and just left for the day we check out well left 9am check out day

gym was out of order

coin laundry was available

because of the covid 19 situation, breakfast could not be serve.

great breakfast good coffee.

wish the pool was bigger and more heated

daughter was competing in the usa swimming meet at the university of delaware pool on campus

comfortable and great location. great breakfast

was great to have breakfast available, and the selection was varied enough

he even offered to bring the golf cart around to take me to the pool

a spring fed pond, a tennis court, a gazebo, a pool , many spots to admire

the pool was divine

the grounds are beautiful with a pond and a pool

pool , tennis courts , and a pond

the room free landry and gym

room was spacious; had some wear and tear, but comfortable, clean and had a kitchen

was in room #117 across from laundry room and door was open

the room had a small kitchen that was super clean and nice

it was nice to have a kitchenette. beds very comfy.

had a spa tub which was great but it needed some

no breakfast

the gym was closed down and looked like the walls were coming down in there every machine busted all up

there were several choices for breakfast

there was no pool

too noisy - kids running around lobby and halls

my kids were too exhausted to complain so i had to make the bed in the pull out couch

everything was beautifully stocked from the bathroom to the kitchenette

when my husband, kids, and i first walked in, we were pleasantly overwhelmed with a fresh clean scent in the air

mostly the kitchen sink refrigerator

was very clean and had a kitchen with amenities

fully stocked, memory foam bed, good tv, and lots of nice touches like charging end table and kitchen

kitchen was fine and stocked well enough for two nights

the kitchen staff made it convenient

staff was nice laundry was cheap not 5 stars but comfortable and affordable

breakfast can be improved.

when we got off the elevator it smelled like old gym socks

shuttle

it appeared to be laundry detergent stains, but there were burn holes in the spread

the gym needs new equipment and should also have disinfectant wipes available

hot breakfast, no gym access, never seen housekeeping until i left

awesome! early check in option. checked in at 315pm

free parking and late check out

hotel was able to accommodate an early check in of 1pm on my reservation

it was unexpected, but very nice. i wish it had a gym

my room and the gym.

'gym & breakfast' are a stretch as amenities

just small issues: water machine broken in gym. hot water not provided with the coffee at night.

gym only had 3 machines and no weights

the breakfast is good, the facilities are always available and clean and the rooms are always clean and

a better pool. or even an outside pool

they loved the pool and the check in process was great

decent sized pool thats relatively heated

the breakfast was terrific with omelettes,make your own pancakes, chobani yogurt, sausage and bacon and

location was very good. clean. good wifi, good ac. just what i needed for one night. thanks.

very clean and equipped with all basic needs - multiple electrical outlets at the bed side, good wifi, a small fridge, a small microwave

over price for parking

easily accessible, plenty of parking

parking is adequate

was told they would bring up to room in about 20 min once laundry finished

shuttle bus and value

place was unexpected - it was immaculate, and they had a wonderful breakfast

the 4am shuttle was right on time

also, we liked the fitness room

the harrah casino is about 10 min away if you like to gamble

amazing employee shuttle driver at 10p was nice

friendly staff, had a small kitchen in the room (full sized fridge, dishwasher, microwave, garbage disposal, and some kitchen

the fact that there were laundry facilities and the big screen tv.

the staff smiled the entire time, and breakfast was really good

the breakfast café is quick and convenient, but given how many great options west chester has,

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

breakfast not included, great location

breakfast

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

the staff at the hotel, front desk, housekeeping, bar and breakfast were all very friendly and helpful

breakfast was adequate with coffee, juices, yogurt, cereal and scrambled eggs and sausage

it would be nice to have light snacks served in the bar area.

and well appointed with everything that you could need - small pool and gym but all great - guest laundry and a great breakfast buffet

gym and the pool were tiny breakfast was not available at 7 am when we had to leave

pool was amazingly warm- but

cleanliness..and excellent location. breakfast being included is always a plus!

the room and pool, basically the whole hotel

hotel shuttle was perfect. rooms were large and clean. the staff was very friendly and helpful.

the shuttle drivers andrea was very friendly, great attitude

the gym

bar closed very early

was a great location to the athletic center/gym

closet hangee bar unusallt high

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

the owner, location, pool and breakfast were all very nice.

absolutely loved everything about the aplenhof, the property, the pool, the breakfast and the host, roland

roland and anh are fabulous hosts! breakfast was delicious and we really enjoyed our stay.

breakfast was fabulous

breakfast made fresh with your order

wifi connection, i was trying to monitor inclement weather on my trip with my family

wifi signal is ok but no internet most of stay

spiders, old mildew smell, curtains pile of dusts, and sheets had small hair pieces, no cable, no wifi, and old

there was no breakfast. and the wifi was bad

wifi worked really well, and the ac was great

wish indoor pool was open

breakfast was tasty. very friendly staff. everything was clean.

breakfast bar was great, pool was clean and not crowded, the fitness center was also clean and not

we stay here often, we like the pool and breakfast

drawback was the equipment in gym

loved the pool

was excellent except the pool it needs an update needs some air circulating the room was extremely hot no air had to set by

breakfast was delicious with all kinds of choices, the staff was friendly and helpful, everything

the fact that the hotel was pet friendly was a huge plus for us and so was the indoor pool

she treated our kids with disrespect and then did the same to the parents